Virgin Media Outage Report in Sutton at Hone, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Coldblow, Basildon, Rochester, Dagenham, Bromley, Poplar, Orpington, Waltham Forest, Newham, Ilford, Bexleyheath, Romford, Snodland and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Coldblow |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Markie
(@Lonmark1980) reported
from
Bromley, England
So annoying at @virginmedia internet had gone down!
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@BBQColin @virginmedia Fingers crossed they resolve it soon. No amount of money can make up for it, I would just like decent customer service that gives you concise, current and correct information as well as regular updates #virginmedia #fixmybroadband #poorcustomerservice
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Day 7 without internet! Just has the following from you which is simply false:- Virgin Media Outage Update - ID: F007272603 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Sophie
(@sophie_9_) reported
from
Crayford, England
@virginmedia only way to connect is via my EE yet again I've no service and being kept on hold for a decade ..every month this happens for a service i pay a lot of money for very very disappointed every month I'm told my equipment needs updating..
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
@virginmedia is there a problem with your phones, twice in the q and both times cut off. 😡
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Scott Brindley
(@scottyboy1973) reported
from
Stratford, England
@BBCWatchdog Can you look into @virginmedia appalling service and dreadful customer service. This is my 7th day with out internet and all I get is fobbed off. Not acceptable service. #virginmedia #fixmybroadband #poorcustomerservice
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@tinytwink @virginmedia Not the rubbish customer service line, wish you luck
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Felicity Bainbridge
(@FelicityJBee) reported
from
Poplar, England
Disgraceful customer service by @virginmedia - 15 min wait to discuss £20 increase in bill with no comms. RUDE staff ‘I don’t care if you want to leave’, immediate transfer and 15 more mins of music... APPALLED. #CustomerService #fail
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Valet@Shoe-Doc
(@ValetShoeDoc) reported
from
Romford, England
@virginmedia Virgin Boardband why for the last 3 THURSDAY in a row that there is a Boardband outage in the RM26QD area. We work in a society where companies allow working from home. Called Customer Service who was just reading a script and repeating himself. Sort it out Virgin
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Mathew
(@Mathew93Bull) reported
@JamieWhite1989 @virginmedia Mines not working either! Fuming!
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Andrew Coulter
(@lilslugger01) reported
@virginmedia what the hell is happening with the ufc fight !! Yet again poor quality from virgin!! Need someone to contact me for a refund
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Paul McMahon
(@paul_mc67) reported
@KyleByrne4 @virginmedia I was the same but got a signal now
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James Langley
(@Langleyboy91) reported
@virginmedia you absolute joke nearly two hours and still not working can guarantee I'll be ringing for my money back
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Bradley Tickner
(@Tickner92) reported
@virginmedia terrible company last time aj fight now ufc robbing ***** ... stay clear
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Megan Balmer!x
(@CoNvErSeGiRlXx) reported
@virginmedia you’re actual trash why have I paid for a fight I can’t watch @danawhite wtf is going on with your partnership, their silence is your shame too they’re repping your brands
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Gareth Gardiner
(@Merlin719) reported
@kaveartman @VirginMediaPPV @virginmedia Just trying to calm down a bit Kaveartman. Sorry if my comment annoyed you. Not my intention. I just didn't want you to be duped into thinking the ppv idiot was real.
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MARSHY
(@BOXINGBRAVE) reported
@virginmedia your **** is down bro get ya shut together we ain’t stayed up all night for this bullshit #McGregorPoirier
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Lewis Greenwood
(@L_J_Gren) reported
@virginmedia @btsportufc @btsport the red button box office is not working despite paying £20 for this!!