Virgin Media outages and service status in Sutton at Hone, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Sutton at Hone, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 17, 8:12 PM GMT+1.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton at Hone, England
The most recent Virgin Media outage reports came from the following cities: Sevenoaks, Poplar, Ilford, Waltham Forest, Welling, Bromley, Newham, Dagenham, Orpington, Basildon, Barking, Gravesend, Lewisham, Romford, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks
|
Wi-fi | 14 hours ago |
|
Poplar
|
TV | 20 hours ago |
|
Poplar
|
Internet | 20 hours ago |
|
Ilford
|
Internet | 1 day ago |
|
Waltham Forest
|
Internet | 2 days ago |
|
Poplar
|
Internet | 3 days ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
-
Mark Connolly (@macon1375) reported from Crayford, England@virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal
-
Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
-
Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
-
Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.
-
✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, EnglandCurrently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
-
Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
-
A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
-
Alex (@ameehan71) reported from Bromley, England@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
-
Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
-
Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
-
Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
-
radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
-
Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
-
Going for Gold (@Gold_Accounting) reported from South Ockendon, England@itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.
-
Mark Connolly (@macon1375) reported from Crayford, England@virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined
-
Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
-
Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔
-
anne hill (@gorgeousuk) reported from Bromley, EnglandMy day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
-
AJ (@appariciojunior) reported from East Ham, EnglandChecked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
-
Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England@_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Cububo (@pokerchamp_Cbbo) reported@koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀
-
OnTheMeter (@OnTheMeter) reported@misselledee @virginmedia Despite the content of your message, they answer you like this is the first contact. I’ve been with them from day one because I always seem to get a good deal. But god help you if you need customer services. In my experience, they tie with Vodafone as the worst in the world.
-
Ian (@irbrassmonkey) reported@virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.
-
Tiz (@Tiz1132667) reported@virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!
-
Stewart Hawtin (@HawtinStewart) reported@virginmedia I’ve DM 2 hours ago. Nothing. I’ve rung your number. Waited 30 minutes. And then again. Nothing. What kind of service is this? How do you speak to a human?
-
caitlin ¹ (@caitlinemrose4) reportedi have the worst internet on planet earth man let this be your warning to never pay for virgin media
-
roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported@virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.
-
Lynne Marshall (@benalblogger) reported@virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority
-
chris (@taylorlad2) reported@virginmedia 2 internet outage in 2 weeks are you joking me 😡
-
Nottinghill Man (@nottinghillman) reported@virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet