Virgin Media Outage Report in Addington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Addington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Addington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Tower Hamlets, Southwark, Ealing, Lewisham, Dartford, Croydon, City of Westminster, Abbey Wood, Deptford, Caterham, Poplar, Paddington and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bermondsey |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Addington, England
Latest outage, problems and issue reports in Addington and nearby locations:
-
Andy TTID
(@Bytor14) reported
from
Lambeth, England
@virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider
-
Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
-
Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, I’d like you to remove it.
-
Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
-
mark garratt
(@markjg65) reported
from
Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
-
Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
-
Mark
(@markwarne) reported
from
Richmond, England
Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.
-
Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.
-
Imperial Arms
(@ImperialArmsPub) reported
from
Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
-
Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
-
Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
-
Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
-
The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
-
Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia why is your customer so poor?! I called customer service and they’re unable to help!!
-
Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
-
Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
-
Kathleen Carter
(@KathleenYCarter) reported
from
Merton, England
@mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.
-
Mike Harding
(@venoztks) reported
from
Wandsworth, England
@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
-
James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
-
Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kishen Somaiya
(@KishenSomaiya) reported
Hi, @virginmedia I am having consistent wifi drop off every 5 to 10 mins - please could you share an update on why this is? Furthermore, spoke to your customer service team this morning after being overcharged for the past 3 months only to have the phone being cut off!
-
Robert Dixon
(@SUPERSPICEBOY) reported
@virginmedia any chance you could get someone to call me? I have no internet, I've called you 3 times today & each time the person I'm speaking to hangs up on me without having fixed the issue. I'm meant to be working from home, but so far I've not been able to do any work today
-
Jamie Milne
(@JamieMMilne) reported
@virginmedia There aren't any known issues. This has been happening for a week, dropping wifi every 5 mins or every 30 seconds at least. It cuts off after midnight every single night for longer. I see alot of customers having the same issue so it must be a wide spread Virgin issue.
-
LDA_6502
(@LDA_6502) reported
@virginmedia @ajcumbo I've been trying to get you on that number all morning. What's going on? Is everyone ringing to leave now you're adding another £4.50 to your atrocious service?
-
Chris-titis
(@boyleybugs) reported
@virginmedia I'm dialling 150 from my Virgin home phone and getting a message that just says "Sorry, lines are busy." and then disconnects. Can you help?
-
Jan
(@Jan35723880) reported
@virginmedia our TiVo box is not working, tv is shuddering! Have tried messaging and calling you but cannot get connected as your lines are busy, please advise Thank you
-
paul kitchen
(@pkitch1) reported
@LozzaFox @virginmedia You’ve no chance, we’ve had trouble for months and can’t speak to anyone!
-
Nicola
(@Nicola21678132) reported
@virginmedia The router has been rebooted three times today and set to factory default. None of this has worked. My son’s signal is doing the same in a different house and with different equipment
-
SNG101
(@Sn68K) reported
@virginmedia On website it says no issues which mirrors your 1st reply! On 150 it says there is an issue which will be fixed “by 1020”? Your call centre says it will be fixed 28/1 by noon? No coordination of the problem anywhere! So how do I get notified? I don’t even trust any reply!
-
Bradley ⚜️
(@mosedale) reported
@virginmedia 2 years of bad internet & you still haven't resolved the issue, joke of a company