Virgin Media Outage Report in Addington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Addington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Addington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Acton, London, Bermondsey, Tower Hamlets, Balham, Poplar, Mitcham, Southwark, Ealing, City of Westminster, Blackheath, Brentford, Coldblow and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Acton |
Wi-fi | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Bermondsey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Addington, England
Latest outage, problems and issue reports in Addington and nearby locations:
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Moss 🏆🏆🏆🏆🏆🏆
(@DavidMoss315) reported
@MrDanAllen @virginmedia Very poor from you @virginmedia and no response on here either #wouldhaveexpectedmore
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John Parker
(@j0hnparker) reported
Jesus wept, Virgin Media is going up in price again. This time by £8.50 a month! That's another film streaming service I could subscribe to and not watch.
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Catherine Booth
(@booth_ca) reported
@virginmedia hi can you tell me if there’s issues with broadband in the B29 area?
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Fraser Thomson
(@fraggleT29) reported
@virginmedia Yeh well that only says experiencing intermittent issues. 15 hours is not intermittent. This doesn't bode well for your new all singing all dancing router.
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kiel_td5
(@Kiel_Sykes) reported
@virginmedia im paying almost 90 a month now, this is making me wonder whether i should just switch to sky or someone else, price increase for you isnt equating to anything better for the customers, its still the same service
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Ruaridh
(@Happy_SisyphusA) reported
@virginmedia Yes, no issues
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Hoops McCann
(@HoopsMcCannnnn) reported
@Coop8517 @TomPG92 @virginmedia No you won't be, they're not answering the phones if you're calling to cancel. Sales line is working fine though...
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Ewan
(@ews4735) reported
VIRGIN MEDIA SORT YOUR **** INTERNET OUT FFS CANT EVEN PLAY A GAME OF FIFA FFS
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Hoops McCann
(@HoopsMcCannnnn) reported
@virginmedia I'm trying to give you my notice to cancel but you're not answering the phone. What am I supposed to do? I want to leave.
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Steve McHugh
(@StevejMchugh) reported
@virginmedia The test keeps timing out, not really sure what else to do. The phone is working, there's nothing to say anything is wrong with the line coming in or the box outside, but it looks like a line problem.