1. Home
  2. Companies
  3. Virgin Media
  4. Addington
Virgin Media

Virgin Media outages and service status in Addington, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Addington, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 17, 9:44 PM GMT+1.
  • 76% Internet (76%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Addington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Addington, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Bromley, Wandsworth, Thornton Heath, Purley, Coulsdon, Redhill, City of Westminster, Bexley, Sutton, Mitcham, Caterham, Tadworth, and Orpington.

CityProblem TypeReport Time
Southwark TV 1 hour ago
Southwark Internet 5 hours ago
Southwark Internet 9 hours ago
Croydon Wi-fi 1 day ago
Croydon Wi-fi 1 day ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Southwark

11 recent signals

1 hour ago
Croydon

8 recent signals

1 day ago
Bromley

2 recent signals

2 days ago
Wandsworth

2 recent signals

3 days ago
Thornton Heath

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Addington, England

Latest outage, problems and issue reports in Addington and nearby locations:

  • DJMRT
    DJ MRT (@DJMRT) reported from Sutton, England

    It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

  • bethcanadian
    Beth (@bethcanadian) reported from Lambeth, England

    @virginmedia I came home to it working so whatever you did to fix it, thank you!

  • safctinders
    Tinders (@safctinders) reported from Worcester Park, England

    @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • Ashley_Rhysss
    #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • Kwame916
    Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

  • befitat50
    Befitat50 (@befitat50) reported from Lambeth, England

    You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

  • jm1967uk
    Justin Moore (@jm1967uk) reported from Redhill, England

    @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ciaranswindon
    Ciarán Boyle (@ciaranswindon) reported

    @virginmedia This isn't good enough at all. Did you do no system testing before this latest relaunch you carried out this week. Terrible service.

  • cbHatternew
    cbHatter (@cbHatternew) reported

    Dear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.

  • LeylandDavid
    David Gardner (@LeylandDavid) reported

    @virginmedia No problem. I believe in calling out poor service, and passing on compliments when required. Although the service was out all night and all morning, you came through for us when it mattered. I'd have been stuffed if it had been a work day, as I work from home. Well done today.

  • doozerlyn
    doozerlyn (@doozerlyn) reported

    @virginmedia... All replies about red button issue are 'working on getting it fixed'..... Sky boxes working fine.... Been a week now.... Bit of a joke aren't you?? What you going to do to make your customers happy cos empty apologies isn't doing it...

  • andy_nicks60
    Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported

    @virginmedia Haha what a crap company trying to palm stuff off to customers that they don’t want as opposed to accommodating them, good riddance hello Sky

  • spursjon2015
    Spursjon (@spursjon2015) reported

    @virginmedia @Falky_Crypto How are you working on it? It was broken last week as well and never got fixed

  • AngelH71051
    Angel Howland (@AngelH71051) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • NathOdell
    Nath (@NathOdell) reported

    Sky sports red button not working on @virginmedia. You guys are truly useless.

  • alex___jones
    alex jones (@alex___jones) reported

    @virginmedia I can’t sign in as my email address has changed. No one at Virgin can be bothered to help. Complained numerous times. Shocking company

  • aberamentho
    Jen D'Free 🇺🇦 💚🤍💜 (@aberamentho) reported

    @IainSankey @virginmedia Best opinion is to swop When you tell them you are leaving the price miraculously goes down