Virgin Media Outage Report in Addington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Addington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Addington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Bromley, Southwark, Croydon, City of Westminster, Newham, Bexleyheath, Mitcham, Redhill, City of London, Epsom, Wandsworth, Paddington and Barnes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| London |
Internet | |
| Bromley |
Internet | |
| London |
Total Blackout | |
| Southwark |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Addington, England
Latest outage, problems and issue reports in Addington and nearby locations:
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has
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Adrian Hansel
(@adrianhansel) reported
from
Lambeth, England
@virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By the way. 150 not working
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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Kevin Blaker
(@kev_blaker) reported
from
Banstead, England
@virginmedia how stupid are you, said I would leave 5 months ago, so retentions offered me a new deal until May 2020, so agreed £82 a month, 5 Months later still paying over £100 and every month I call and get told we will sort it, think I should just go to @sky #hopeless
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"
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jimboid
(@jimboid79) reported
from
Bromley, England
@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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Chaz Rivers
(@ChazRivers) reported
from
Bromley, England
@virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Sykes 💙
(@csykes2016) reported
@virginmedia 5 times in 2hours happening daily losing the signal, no wifi, no connection #superfastmyass
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Jenny Bannister
(@JennyBannister1) reported
Worst service from @virginmedia ,put on hold for almost half an hour whilst your employee didn't realise they hadn't muted me and were apparently contacting another team, went about their evening at home chatting to family, heard them run up the stairs at 9 and hang up the call.
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Will
(@willy_nic) reported
@virginmedia your customer service is the worst I have ever experienced. I advise anybody to stay clear of virgin, for a worldwide company they are an absolute joke
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Slim Gaming
(@SlimNasty2013) reported
Still no Internet totally pissed off at @VIRGINMEDIA never even bothered to look into the problem
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𝐵𝒶𝒾𝓁𝑒𝓎 💥
(@Its_Bai93) reported
Getting @virginmedia has to be the worst decision I’ve ever made! Internet cuts out every evening its ridiculous
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Nik
(@Felicit15410863) reported
@virginmedia just checking the caption area for job advertised for a field engineer in Kingston upon Thames is correct? It doesn't seem right compared to other jobs of the same discipline. Could you advise me further please? Chat bot couldn't help. Thanks
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Smoothste21
(@Smoothste21) reported
@virginmedia I hav 2 days they want to disconnect me Stephen Quinn 12 peel rd Hale WA159HN 07561664723 treated me terrible eve ch on 02 100 BBAnd all wrong 150 won't help I can tell u I hav engineers Mobil no he's ok get bk 2 me I'll tell u don't disconect me 2 3 days thx
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Will
(@willy_nic) reported
@virginmedia As I’ve outlined numerous times, neither of those options do anything and we’re no further to getting the service we pay for after two weeks
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MarkEH
(@markeh0210) reported
@virginmedia What's the point, it says you're aware of the issue. Just get it sorted, spoiling peoples viewing
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Will
(@willy_nic) reported
@virginmedia We’ll it has been 30 minutes and I’m still waiting to be connected to a human. This is a joke, I expect to be dealt with within the next 10 minutes and I also want to terminate the contract due to yourselves being unable to provide a service we are paying for