Virgin Media Outage Report in Addington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Addington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Addington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of Westminster, Orpington, Poplar, Croydon, Ealing, City of London, Fulham, Paddington, Bexleyheath, Greater London, Wandsworth, Newham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Southwark |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Addington, England
Latest outage, problems and issue reports in Addington and nearby locations:
-
istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia So the day after giving feedback regarding a technical visit I find that the password given to me for the replaced router is suddenly no longer valid. Left without expensive WiFi & still paying for it. Your ‘service’ is a total joke.
-
Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
-
Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
-
Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
-
Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
-
Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
-
Mandy
(@Mandyped1007) reported
from
Bromley, England
@virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!
-
Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.
-
Darren Hall
(@dhall1ootball) reported
from
Biggin Hill, England
@virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
-
It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
-
Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
-
aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
-
Peter Boxer
(@peter_boxer) reported
from
Bromley, England
@virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail
-
The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
-
Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia Please call me you have broken data protection rules and I still can't get through
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
-
It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Hill
(@mikmikemicky) reported
@virginmedia The thing is with the package is. I've rarely used the phone ( only to call virgin). The phone line went down on April 12th nearly 3 years ago. Yet virgin keep insisting I pay for line rental as part of my package deal? Why don't they just offer a broadband and TV package?
-
Paul
(@Tallpaul60101) reported
@virginmedia Had to register this so no complaint details attached to it. Only shows bills and upgrade options or security options. Starting to regret leaving sky now
-
Steven Couch
(@steveuchiha07) reported
@virginmedia Thank you for that but according to your team as my third party extended MY contract I have to pay a cancellation fee of £260 as it was extended?!? I disagree with this as I didn’t extend my contract. Hence the complaint but had no response from your complaints team since 4th Feb
-
pauline crawford
(@pauline8260) reported
@virginmedia my elderly parents need help with their landline but cant get through to call centre
-
Mike Hill
(@mikmikemicky) reported
@virginmedia It's getting to the point now where it will save me money by cancelling the TV and phone and subscribing to Netflix and buying a firestick. I've been a customer since virgin took over blueyonder maybe it's time to consider my options because loyalty means absolutely nothing.
-
The Government Is Corrupt - Nick Mercer
(@ndmerc) reported
@virginmedia Yes the issue is sorted but I’m sure other customers will experience similar problems as hub 4 roll out and intelligent wifi roll out further.
-
Josh
(@Jstott25) reported
@virginmedia your internet in the IG11 area has been poor. I feel like Paula from the tv advert and the intern is after my job
-
John
(@JohnBurnett1981) reported
@virginmedia All of which have failed. Genuinley the worst company to deal with. Head Office and their Contact details should be information that all staff have to hand. The fact that you don't speaks volumes.
-
Himalayan Salt Store
(@himalayanstore) reported
@virginmedia I only have wireless connections. I have tried everything, all wires are secure, reset the entire hub etc. Still having spotty connections. Devices can connect to hub but show "no internet". Problem still ongoing. 3rd day of work costing me £100's
-
Josh Bayley
(@PbJoshBayley) reported
@virginmedia It’s the super hub 3. There is physical damage to the wire so I just wish to replace it for safety