Virgin Media

Virgin Media Outage Report in Streatham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Streatham come from postal codes SW16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Streatham, Greater London, England 08/30/2025 19:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Streatham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Poplar, London, Newham, Southwark, Ealing, Hammersmith, Southall, City of London, Islington, City of Westminster, Croydon, Wandsworth, Brentford and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomHackney Total Blackout
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • wishforsnow1980 Leebee1980🇳🇿🇦🇺🇬🇧 (@wishforsnow1980) reported from Bromley, England

    @virginmedia What is going on?? My wifi has been down for an hour and I’ve missed 2 meetings! It’s PS5 launch day tomorrow, I NEED WIFI!!

  • ART_67 Alex Taylor (@ART_67) reported from Wandsworth, England

    Ordered broadband from @virginmedia on 02/11, earliest installation was 20/11 (tomorrow). 7.45pm tonight I receive text with no explanation rescheduling installation to February! Customer service line is closed. We need broadband for work, this is appalling service.

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    @virginmedia what is going on 789 not working, chat room not working ,cannot submit query online. Want to cancel my dongle data contract but impossible to get through to you. aarrrggghhhh

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Hi, I need assistance and I have not been able to contact the service

  • SamanthaLeeuwen Samantha van Leeuwen (@SamanthaLeeuwen) reported from Bromley, England

    @virginmedia Outdone yourselves today. 8 months of issues and today the booked engineer chooses not to come as doesn’t think he can help. No comms, all day waiting, now 2 hours waiting for callcentre. #disgusted #virginnotcare #moneyfornothing

  • Urzzz Rob McGowan (@Urzzz) reported from Bromley, England

    @virginmedia is there warnings about scams on your website? Had the 3rd call within 1 week claiming to be Virgin Media, there is issue with your internet one. Few people might fall for it.

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia been on hold for 2 hrs 15 mins trying to book engineer to fix tv service & just been cut off😡😡. same prob that was allegedly fixed by engineer on 29 Sept (obviously wasn’t as still happening). Tried going online but no help!!

  • Makis39277470 Gerasimos Klaoudatos (@Makis39277470) reported from Richmond, England

    @virginmedia I am with you for 7 years. I am trialing EE in an effort to get rid of you. In Nov, broadband was appalling, 3 days no service, inconsistent all the other times. Drops during business calls. Customer service totally absent. Emailed CEO no response. Shame on you

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia anyone able to offer support today? Holding on for 22mins so far 😟

  • Anthony_Morgan_ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇯🇲🇮🇪 Anthony Morgan (@Anthony_Morgan_) reported from Brentford, England

    @virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    @virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.

  • Goldenlocks Estelle Levacher (@Goldenlocks) reported from Richmond, England

    @virginmedia my husband has been on hold trying to call you for over an hour! We pay over £100 per month, this service is unacceptable ! We’re leaving!

  • strutcakes Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    .@virginmedia amazing that when I want to talk to someone about moving house or changing my existing package, your team are more than willing to chat to me. When I get transferred to the team to disconnect my services and cancel my contract I get hung up on after 25 mins on hold.

  • GreenParr Aaron Parr (@GreenParr) reported from Hackney, England

    @virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Paddington, England

    Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    Hey @virginmedia what’s going on. Want to cancel my dongle data number but 789 number not working, chat not working, message sending not working. Any ideas or have you cut yourselves off from the world. It’s not great is it ?

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Brentford, England

    @virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • strutcakes Chris 🇬🇧🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    Translation: “If we want more money off you we’ll bend over backwards. If you try to leave us, we’ll make it as difficult for you as possible.” I’m now even more determined to terminate my contract. @virginmedia

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @virginmedia my hub 3 is not showing up for WiFi and I can’t get any help from you?? Only been with you for 2 months.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

  • RiccarBruno Riccar Bruno (@RiccarBruno) reported

    @virginmedia Wow incredible. NEVER trust virgin again then. Certainly won’t be recommending you guys again!!!! Seems commission is all your guys care about and not the details customers need to know!

  • GregPatel Greg Patel (@GregPatel) reported

    @virginmedia Yes. And that page is down

  • TheHoodedGengar TheHoodedGengar (@TheHoodedGengar) reported

    @virginmedia Hey guys, trying to creat a virgin 'my account', looks like I'm getting an issue that many people have had for a long time, password set up, no passwords get accepted. Just the "you cant use this password try another" error, help?

  • Jonnyarsenal Jon (@Jonnyarsenal) reported

    @virginmedia Ok, can I raise my query to an instant response complaint then please. I would like to get this fixed now. Thanks

  • NikiRussell11 Niki Russell (@NikiRussell11) reported

    @virginmedia @virginmedia This is ridiculous, he’s still on the phone just now. Over 3 hours today waiting and on calls. All we’re trying to do is move house & take our current service with us. Update, just been cut off for 3rd time! terrible customer service…

  • LioubaBM Marie B-M (@LioubaBM) reported

    @virginmedia Virgin Media App. My wifi keeps disconnecting and i’ve been waiting for almost an hour to get through an agent. It’s not the first time i have some issues like this.

  • Richi_L Richie Long (@Richi_L) reported

    @virginmedia Yesterday.. said was issues which your online status checker said wasn't. I've had to disconnect my partners and my phone this evening just to watch netflix. Which on a gb speed shouldn't be the case

  • HeatherHamilt10 Heather (@HeatherHamilt10) reported

    What am I meant to do with myself... The Internet is down again and has been for an hour and I've already been on a walk, tidied the house and had a clear out today in the downtime so far. Got nothing else to do🙃 @virginmedia sort yourself out.

  • seancinematics Sean 👨🏼‍💻 (@seancinematics) reported

    Another day, virgin media wifi playing up again. When will this end. The hub 5 is ******* awful. And please, virgin media if you see this. Do not reply. You’ll only send me the same links I’ve visited 50 times.