Virgin Media Outage Report in Streatham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Streatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Streatham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, London, Streatham, Hackney, Hounslow, Waltham Forest, Newham, Croydon, Barking, Harrow, Ilford, Southall, City of Westminster, Hampstead and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Wi-fi | |
| London |
Wi-fi | |
| Streatham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Streatham, England
Latest outage, problems and issue reports in Streatham and nearby locations:
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david
(@kentsoc) reported
from
Bromley, England
@virginmedia I want a U.K. phone number not 150 where I can talk to someone who’ll actually listen and understand my frustrations snd give me a decent service
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Dennis Woodhouse
(@dwoodhouse1) reported
from
Croydon, England
@virginmedia @libertyglobal why don’t all your roadsidecabinets identify them as Virgin media with a cabinet ID and location postcode written on them and a QR code link /website to report problems with them hardly rocket science mr fries ceo liberty global is it
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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Dennis Woodhouse
(@dwoodhouse1) reported
from
Croydon, England
@virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19
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david
(@kentsoc) reported
from
Bromley, England
@virginmedia I want to speak with an agent in the U.K. The bad line and my hearing make it very difficult to understand your colleagues in other Asia
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia This is getting boring now. Contacted customer services to be told a Virtual Technician would ring me by 18:00. I wasn’t holding out any hope. So far been without TV or Broadband for 10 days with so called engineers never turning up to replace equipment. I give up !!!!!
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ian
(@IanBorrett) reported
from
Lambeth, England
@Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia I am not disputing the validity. I am stating that this is dreadful customer service. You cannot offer a connection and therefore I have no alternative. This is reflective of your lack of coverage. The poor customer service certainly means I’ll never be back. A very bitter taste
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ian
(@IanBorrett) reported
from
Lambeth, England
Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia Hi. I tried the link and it put me through to the chat system. I did all the preamble and then was picked up by Snehasish who basically told me I’ve got an engineer arriving Friday. Let’s hope! Thanks for your help.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Underwood
(@anothergreeneno) reported
@emtweettwoo @virginmedia I’ve had a text saying they’ve fixed it but it’s still off 20 mins later! The service status checker page has a 404 error now too.
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Rachaelzoe
(@croftydiables) reported
@virginmedia is it common practice for your online support to stop responding once you've asked how to cancel your package?
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Jake 🔜 CFz 🎶🎸🎺
(@JakeM_Wolf) reported
@mikedale @virginmedia Same in B16. Slightly glad to know I'm not the only one. Help please @virginmedia!
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Tim
(@nipchop) reported
@virginmedia I’m not happy with the how I’ve had to work to get the resolution. The resolution was agreed but this happens every year and I’m fed up as nothing seems to improve or change for the better. 1/2
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Nick Holding 💙
(@wolvesboy) reported
@virginmedia And I’m paying 15% more for the service Can I get a new router
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Nicola
(@hattersgirl88) reported
@virginmedia Sky Sports red button not working - yet again. When is this issue going to be fixed??
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Lakey
(@laLakey_) reported
@virginmedia I have spoken to the person involved, we wanted to cancel on the 17th of April but never received a phone call back which was 1 day prior to being able to cancel with no additional charge. 11-1pm I am available to chat
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NGS*Mark 🐧
(@NGS_Mark) reported
@virginmedia He would still like access to the netflix for free as it's part of the package, but netflix can't do anything, and your reps say they'll send an activation link through but don't. I think a year of problems and issues isn't a good look
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james nastri
(@jimmyboynastri) reported
@virginmedia 2/2 this has been going on for months now, so instead of getting one of your rude agents to pretend the line is playing up GET SOMEONE TO CONTACT ME WHO CAN UNDERSTAND INSTEAD OF READING FROM A SCPRIT!!!!!!
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Tim
(@nipchop) reported
@virginmedia This was resolved over a webchat where no one spoke with me to explain any of the 12 problems I raised. How they will be prevented next time. The complaint was closed and I suspect forgotten until the next time it happens - which it will, 2/2