Virgin Media

Virgin Media Outage Report in Streatham, Greater London, England

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The latest reports from users having issues in Streatham come from postal codes SW16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Streatham, Greater London, England 03/30/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Streatham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hackney, London, Finchley, Harringay, City of Westminster, Bermondsey, Epsom, Balham, Southwark, Tower Hamlets, Paddington, Ilford, Ealing and Streatham.

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City Problem Type Report Time
United KingdomEaling Internet
United KingdomCroydon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomFinchley Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @jonathanduffy86 @virginmedia Massive issue

  • joybrenda Brenda Franco (@joybrenda) reported from Ilford, England

    @virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...

  • Justme_uk David James (@Justme_uk) reported from Islington, England

    @OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that

  • harispurs82 Hari Patel (@harispurs82) reported from Hackney, England

    Thank virgin media just received the email. I trust you can sort out the issue without any further problems

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's

  • JimGiordan Jim Giordan (@JimGiordan) reported from Kensington, England

    @virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers

  • M_LCGraca Mariana Graca (@M_LCGraca) reported from Hackney, England

    @virginmedia @EstherdeJ @virginmedia also been down in Hackney East London

  • LisaPursey Lisa Pursey (@LisaPursey) reported from Hackney, England

    @virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working

  • manurequejo500 Boucherie Sanzot (@manurequejo500) reported from Islington, England

    @virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.

  • kayfourbee kylie4bob (@kayfourbee) reported from Hackney, England

    @virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.

  • EuropeanNick EuropeanNick 🇪🇺 (@EuropeanNick) reported from Islington, England

    N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.

  • MeLadyFreshness Melanie Nebuchadnezzar-ne$$ Gothic Princess (@MeLadyFreshness) reported from Islington, England

    Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!

  • jameshirsz James H (@jameshirsz) reported from Croydon, England

    @virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...

  • JimGiordan Jim Giordan (@JimGiordan) reported from Hackney, England

    Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vmbusiness Virgin Media Business (@vmbusiness) reported

    @philhellary @virginmedia Hi Phil, I am sorry to hear this, can you please contact our faults team on 0800 052 0800 and then option 1 then 3 so that they can investigate this problem for you, many thanks

  • IrfanPa45151483 EAT OUT HALAL (@IrfanPa45151483) reported

    @virginmedia Yes it was a pre install which was never scheduled i have the actual install on saturday and i dont want to have any issues with the connection wher the engineer put the box thers a water pipe so i cant have any drillings in this side of the wall.

  • Nick_SO Nick D (@Nick_SO) reported

    @virginmedia I’ve called help desk for the last 3 days and I keep getting my call ‘sent to a new department’ but then it gets cut off. What is going on here, I didn’t agree to a contract.

  • MayanTurner Mayan Turner (@MayanTurner) reported

    @virginmedia HOW IT GOES?! I’m being told I have to pay a cancellation fee on a service I HAVENT BEEN BLOODY RECEIVING - your whole set up is a bloody joke and I am thoroughly disgusted

  • neilflynn61 Neil Flynn (@neilflynn61) reported

    @virginmedia What is wrong with your website and app? Just keeps sending you around in circles! Starting to feel this is intentional!😡 Crap customer service!

  • reel_villan Matt (@reel_villan) reported

    @virginmedia What is your contact number for new customers please? 0345 454 1111 doesn't work unless you are a current subscriber. Thanks.

  • simonturt Simon Turtington (@simonturt) reported

    @virginmedia held for 20 mins. Revati asked me to repeat the issues & why I wanted compensation. I refused and apparently her manager is going to call me prior to 5pm. Guess what - no call from escalation manager. 23/6 Got a call but was in a meeting so asked them to call back

  • ScottMo89207262 ScottMorrow (@ScottMo89207262) reported

    @virginmedia @IrfanPa45151483 Can I have some help @virginmedia

  • MayanTurner Mayan Turner (@MayanTurner) reported

    @virginmedia What has been a great relationship over the last four years has now been utterly destroyed by the service levels both equipmentwise and customer service wise

  • adamcowley Adam Cowley (@adamcowley) reported

    It's brave of @virginmedia to offer such poor customer service so soon after @CityFibre have finished digging up our street.