Virgin Media

Virgin Media Outage Report in Streatham, Greater London, England

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The latest reports from users having issues in Streatham come from postal codes SW16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Streatham, Greater London, England 04/19/2024 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Streatham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, Streatham, Croydon, Newham, London, Hackney, Southwark, Belsize Park, Hampstead, Tower Hamlets, Wood Green, Acton, Lewisham, Kensington and Finchley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomIslington Wi-fi
United KingdomStreatham Internet
United KingdomCroydon Internet
United KingdomNewham Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • crosswhatfields crosswhatfields (@crosswhatfields) reported from London, England

    @virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Bexleyheath, England

    @virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email

  • NikhilJudge Nikhil Judge (@NikhilJudge) reported from Hounslow, England

    @virginmedia Its been 6 months and the solution was to not use the virgin router...thats not a solution

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia It’s still not working!

  • Lindor1306 Jo Marion Pauline (@Lindor1306) reported from London, England

    @virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!

  • sunflowersoul_ Kung Fu Khinny (@sunflowersoul_) reported from Camden Town, England

    Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    Love this, just called up @virginmedia to tell them I am leaving and they are too busy to take the call!! 🤔 that’s how you keep a customer.

  • SteveLloydie Stephen Lloyd (@SteveLloydie) reported from Bromley, England

    @virginmedia Thank you for reaching out and the outage checker showed no signs of any issues, but clearly there was an issue with your router connectivity - I’m now running a self test to see if anything changes.

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Camden Town, England

    @virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia No known issues in the area!

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Camden Town, England

    @virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.

  • Ntsaldaraki Natalie Tsaldarakis (@Ntsaldaraki) reported from Eltham, England

    @virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Bexleyheath, England

    @virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia Both still not working before I left for work this morning.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • ryanpfowler Ryan Fowler (@ryanpfowler) reported from Croydon, England

    @virginmedia poor internet service yet self check says no issues and no online agents available

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡

  • TPAdams Tom Adams (@TPAdams) reported from London, England

    @virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Camden Town, England

    @virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chopra_News Nisha Chopra (@Chopra_News) reported

    @virginmedia paid for #JoshuaUsyk fight on skyboxoffice and the service is crap flickers and everything and your customer service line is now closed! I will not be paying for this!

  • lee_brookfield Lee Brookfield (@lee_brookfield) reported

    @virginmedia bloody Internet cutting out again. Happening far too often. I have the 350mb package, expensive and should be alot better but once again it is down in Rochdale. Rebooted modem, not working

  • DarrenDryburghh Darren Dryburgh (@DarrenDryburghh) reported

    Anybody’s virgin media internet down?

  • ihateleague3 Jake (@ihateleague3) reported

    @virginmedia You guys are criminals, the Internet you provide is a scam. Everyday an issue, check the site everytime my wifis completely turned off and routers green yet reports my area is fine lmao

  • lillylalgal Louise Cowley (@lillylalgal) reported

    @virginmedia Up and down like a *****’s drawers! NO SERVICE IN SL0

  • oQualUK qual (@oQualUK) reported

    @virginmedia Im here to complain again so we can go back and forth for no fix to happen.

  • traceylbgriffin Tracey (@traceylbgriffin) reported

    So virgin media bring out a booster you can buy to increase WiFi around the home for £5 a month extra and suddenly I can’t get WiFi in rooms we’ve never had a problem with before and internet is constantly on and off 🤔 suss if you ask me ! @virginmedia #virginmedia

  • Chris_grand_333 Chris g (@Chris_grand_333) reported

    @RachelBull10 @virginmedia Yep they are terrible took us 3 weeks and a rude visit from a guy who did nothing and then us telling them we were going to change to sky to get wifi problem sorted!

  • nottsonline1 nottsonline (@nottsonline1) reported

    really chuffed with Virgin Media, they really are customer focused, went through webchat, no holding music, really pleased they actually care about... not.. JUSt the service being exactly as advertised.. but that the customer journey matters... @VirginMedia ? 📺 ⚽ 🎮 #notts

  • UmangDokey Umang 🏳️‍⚧️🏳️‍🌈 (@UmangDokey) reported

    @philips_uk I think Virgin Media’s Hub 3 is not secure at all. I have now set a really strong password but it still says weak security. Anyways, you should make sure your apps work as intended. It should never be UNreachable!