Virgin Media Outage Report in Streatham, Greater London, England
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The latest reports from users having issues in Streatham come from postal codes SW16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Streatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Streatham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Camden Town, Finchley, Hackney, Leyton, Earlsfield, Acton, Islington, Croydon, Northolt, Kensington, Lewisham, Ilford and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Wi-fi | |
| Finchley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Streatham, England
Latest outage, problems and issue reports in Streatham and nearby locations:
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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G.Marshall Gleghorn
(@gary230264) reported
from
Merton, England
@virginmedia you charged me £7.50 late charges for July when you never even posted me a bill , how was I to know what I owed !!
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Elspeth Van Der Hole
(@ElspethFit) reported
from
Kingston upon Thames, England
@Lgb89 @virginmedia We had the same situation about a year ago and they replaced both our boxes with the new ones 😩 it’s just our whole WIFI that’s useless, never not had issues with them and there’s always a “technical fault” being fixed somewhere 🙃
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
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raesnothere
(@raesnothere1) reported
from
Hammersmith, England
@virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia 1/2 I’ve received a written response from your team about an ongoing complaint due to lack of service when your systems crashed a few months ago. Apparently you won’t be processing my complaint as I didn’t register a problem at the time. Let me explain why I couldn’t
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Have you read my entire thread? I got a letter saying my complaint was invalid due to lack of evidence - despite the internet outage on 25 June making BBC, Guardian and Sky News. Can you please direct me to how I can escalate this?
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Arthur Nicholson-Gumuła 🌱
(@Arthur82) reported
from
Lambeth, England
So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house
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Laurence Grinyer 🇪🇺🏳️🌈
(@laurencegrinyer) reported
from
Camberwell, England
@Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Tried texting this number twice but no reply. I have no been trying to cancel my broadband contract for a _month_ but no one from @virginmedia will speak to me.I even tried calling the # on the outstanding bill e-mail but it will only automate taking your money not let you leave
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Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@AvesyLFC) reported
Even with a wired connection Virgin media is terrible
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Jenna G
(@j3nnag) reported
@virginmedia The hub isn’t here yet and I still have no broadband, so until it is and I do I wouldn’t be getting too cocky with the ‘glad we could help tweets’ check back tomo - ZR
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Jamie
(@JCF226) reported
internet down once again, 4 days in a row, becoming a joke now @virginmedia
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William Stewart
(@WStewartGK) reported
@diabeatnik_ @ThreeUKSupport There's fibre going in outside, believe it's vodafone tho. Her mum's at Saughton has 5G, but broomhouse is deprived. I mean i've got @virginmedia 1gig internet, but phone signal is brutal.
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Gareth Conroy-Edwards
(@garethpedwards) reported
@virginmedia Thanks, I’ve looked at those. I reported the issue on 24th Nov, and reported loss of service (I have screenshots), every day until it was fixed on 4th Dec. I have yet to receive a credit on the following bill. How long does the “automatic” credit take? Your FAQs don’t say
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Paul bristow
(@Owlerino) reported
@virginmedia Which is one of the problems I have
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D.W.
(@davidsafcftm) reported
@HarlamTK @dcracy3 @virginmedia If that is the case and virgin is the one and only provider then he needs to bother himself to call and sort a new deal out with them like the rest of us, complaining on here is very unlikely to get him a new deal, you have to help yourself sometimes 👍🏼
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Adam
(@only_jokering) reported
@dcracy3 @virginmedia Call them up. I did and they cut my bill to from £56 to £35, I'm getting 200mbs+ Also, if you don't use the TV or phone, cancel it.
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Fax Uva
(@UvaFax) reported
@virginmedia In the meantime you have no problems sending me bills, which is actually theft! So what about that Genie you promised at the start of this thread! @richardbranson More rubbish promises to bilk innocent folks!
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Bambo | Dazardz
(@Dazardz) reported
@BenLamedica This is Virgin Media right? They're fine for me and some of my friends, then other friends of mine say it's complete **** wtf is this inconsistency