Virgin Media Outage Report in Streatham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Streatham come from postal codes SW16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Streatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Streatham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hampstead, Croydon, Southwark, Finchley, Ealing, Tower Hamlets, Bermondsey, Woolwich, Eltham, Leyton, Wembley, Lewisham and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Hampstead |
Internet | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Streatham, England
Latest outage, problems and issue reports in Streatham and nearby locations:
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Wendy
(@Honeykiss) reported
from
Lambeth, England
@virginmedia trying to cancel and not finally got thru to pre Installation only to be cut off! Can you help
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia my broadband box is fried and your customer service line isn't taking any calls. Advice please?! How do I order a new one?
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Steve ✊🏻
(@Strattsy51) reported
from
Poplar, England
@virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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Tor Skinner
(@torskinner) reported
from
Lambeth, England
@virginmedia we can get through to your telephone customer service team? It’s saying it’s been possible to connect your call. We’ve just upgraded to a new modem and the WiFi is so so bad
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Clare Ryan
(@msclareryan) reported
from
Camberwell, England
@virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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grum
(@grum63) reported
@POpEyedWazza @virginmedia Yes. The customer care is rubbish.
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Juergen is the best
(@rincewindrunnin) reported
Still waiting on the #virginexecteam to deal with my complaint but if you want good customer service and experience then from my experiences don’t choose #virginmedia especially if someone works from home. Is this what being sanctioned feels like? Dramatic perhaps #internetoutage
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Richard Birks
(@richone54) reported
@TheFlyingKipper @virginmedia I think you are lucky, I tried contacting them and got put on the what’s app chat which ended with me having to cancel.
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Vivek Idnani
(@idnanivivek) reported
@virginmedia - need your team’s urgent help in setting up broadband connection at my home. It has been more than 12 days I placed the order. @virginmedia
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James Cassidy
(@jcassidy2) reported
@virginmedia I’m not sure what’s been changed on my account now, your salesman didn’t explain anything and just said he’ll boost my broadband..I’m a disabled vulnerable customer, who can I speak to to sort this out? Your salesman should be ashamed for taking advantage and misselling a product
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KayleighLouise
(@kayleigh_lou90) reported
@virginmedia yet again services are down! Seriously need it sorted! Why do I bother paying my bill when I don’t have the services I pay for anyway 😡
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M0npho
(@M0npho) reported
@virginmedia can you fix your wifi reliability
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Mary Shanahan
(@ShanahanMary) reported
@virginmedia been almost daily outage, high bills, bad communication.
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Alan Cox
(@coxy731) reported
@Gflex81 @TheFlyingKipper @virginmedia Cancel the direct debit, they are in breach of contract as they own the equipment
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Lily O'hara
(@Lily_Oh_x) reported
@virginmedia @virginhelp Thank you. Will be without internet for 24 hours despite installing ‘faster’ internet last summer. Terrible ‘service’