Virgin Media Outage Report in Streatham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Streatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Streatham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hackney, London, Hammersmith, Ealing, Paddington, Wembley, City of London, Southwark, Harringay, Wandsworth, Southall, Hampstead, Ilford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Streatham, England
Latest outage, problems and issue reports in Streatham and nearby locations:
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@virginmedia I tried all that, the bloke on the phone told me an engineer would be the only one who could fix it, surprisingly it started working after a few hours, don’t have much confidence in your tool or your help desk! Neither seems to know what they are doing!
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
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Nuno Lopes 🦦🏳️🌈
(@NunoEd) reported
from
Lambeth, England
@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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Modern Eccentrics
(@ModernEccentric) reported
from
Hackney, England
@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Bhavani Vadde
(@BhavaniVadde) reported
from
Wandsworth, England
@virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that
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Lee
(@Leeirons) reported
from
Walthamstow, England
Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!
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Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keiran Clements
(@KJC666) reported
@virginmedia just got an automated service. can I speak to an actual human being? Paying £70 per month for your services. I expect better
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Rand
(@Raz625772) reported
@virginmedia @virginmedia Your company is a ******* joke. In my whole life I’ve never dealt with this shambles of a customer service
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Christopher Lindsay
(@ChrisLindsay33) reported
All for media scrutiny & never shy away from it. Just not sure there is need or purpose to tweet out a photograph of me holding up an incorrect Virgin Media bill.. If anyone else had an incorrect bill would your first instinct be to film it & tweet out?
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markhamfists
(@markhamfists) reported
@virginmedia Yes it’s still down, it’s being going on and off like this for 6 weeks
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Mark Tsimelzon
(@marktsimelzon) reported
@virginmedia It's just the internet. I have a separate WiFi router that's definitely not a problem. I can't get anybody to come over and look at what's going on. Tech support comes up with excuses... Can you get somebody to come over?
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Angelus
(@Kal_Az) reported
@virginmedia I’ve tried making a complaint. It’s absolutely difficult to do so. Phone is automated and full of bots. Web form I have to wait 45 minutes and it’s still a bot. Only got through on phone as I said I wanted to upgrade. I don’t understand how poor the overall service is.
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HCOJ
(@hcoj__) reported
@virginmedia your broadband has become more and more unreliable. Your service status page says everything is fine. It is lies. It is not fine. Have done all the troubleshooting. Nothing works. Connection comes and goes, it makes it virtually impossible to do any work.
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Tarik Celik
(@TarikCee) reported
@virginmedia No internet since this morning. And trying to call Virgin Media to talk to someone is unsurprisingly IMPOSSIBLE. Not been able to do anything for work today. What a “great service”…this is such a joke
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Happy Irish Liberal🗽🕷 ☘️
(@3To3) reported
@virginmedia When the quoted wait time for customer service was stated to be over an hour, I hung up. @virginmedia are impossible to deal with.
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Mark Tsimelzon
(@marktsimelzon) reported
@virginmedia I'm Director of Engineering at Facebook, I know that these technical excuses make no sense whatsoever. But I don't know how to get somebody here to look at the problem.