Virgin Media

Virgin Media Outage Report in Streatham, Greater London, England

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The latest reports from users having issues in Streatham come from postal codes SW16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Streatham, Greater London, England 01/14/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Streatham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, Barking, Leyton, Streatham, Lewisham, Belsize Park, Croydon, Bermondsey, Ealing, Wood Green, Wembley, Ilford, Harringay and Isleworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarking Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • SCcrowther Simon Crowther (@SCcrowther) reported from Hackney, England

    @thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia down in Willesden?

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.

  • PactzLdn P_R£NZÉL (@PactzLdn) reported from Walthamstow, England

    @virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    @virginmedia The service resumed after about and hour. Thanks

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia Down again. Is it Nw10 area or me?

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.

  • RayBarber21 Raymond Barber (@RayBarber21) reported from Wandsworth, England

    @virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband

  • SCcrowther Simon Crowther (@SCcrowther) reported from Hackney, England

    Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...

  • dickerboy Martin (@dickerboy) reported from Merton, England

    My @virginmedia service is completely down again. Shambolic.

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England

    @Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    @LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommyk01 Tommyk (@Tommyk01) reported

    @virginmedia No. It crashes every day of every month. Your engineer advised there is a small local fault but 'Virgin will probably not seem it big enough to fix'. No phones are answered. The online help does not fix issues. Shocking service

  • T_Marshall13 T Marshall (@T_Marshall13) reported

    @virginmedia I’ve now spent two hours trying to get through to someone who has a clue what’s going on with your services. So far no luck. Pathetic service considering I’ve been with you for 5 years - absolutely disgusting!! Hoping @SkyUK can offer a better service than this!

  • dprboy88 Dprboy88 (@dprboy88) reported

    @virginmedia It’s not package related it’s complaint related, I’m asking you to chase the exec team who have failed to get back to me within the timescales of the complaints code of practice .... if you actually want to help?! This is all very ironic

  • bowyerp Peter Bowyer (@bowyerp) reported

    @virginmedia Hello - I have the 1Gig broadband service and I want to order a mesh wifi pod that I can, I read, get for free with the 'Intelligent WiFi Plus' service.

  • lizzymac90 Laura Lizzy (@lizzymac90) reported

    @virginmedia I’ve tried and can’t get through to any one. There must be something that can be done? The issue that was noted earlier clearly hasn’t been fixed. I’m teaching from home, I need my internet-you’se charge enough for it!

  • KristianLaffer1 Kristian Lafferty (@KristianLaffer1) reported

    @Sharpy_G @virginmedia Wow! As I understand it, if you complain to the CISAS/ODR there are various fees associated with that for Virgin Media (around £400), so if everyone who they refuse to provide customer service to follows that route then they will be forced to improve their customer service.

  • arsed_no NoOnesArsed (@arsed_no) reported

    @virginmedia Aside from the line test not working in your app, one of your colleagues conducted a line test last week and also witnessed the issues. They initiated an observation of my connection for 24-48 hours, which I have not heard back from

  • KairenK Kairen Kemp (@KairenK) reported

    @virginmedia Diabolical ... we're all down and when a neighbour got through on the phone she was told an engineer would make contact in 4 hours. It is a TOTAL nightmare for those of us who are working from home let alone domestic use. I really wish we'd not joined you in November

  • monseymoo sarah hudson (@monseymoo) reported

    @virginmedia I want to cancel but can’t log in to cancel! I can’t keep waiting for hours on hold not getting through

  • marinela_iulia iulia marinela (@marinela_iulia) reported

    @virginmedia They were supposed to be coming between 8am and 1pm ,but still nothing Now I have 2 questions 1 how I'll be charged for next month bill? 2 who do I have to get in touch with to find out when someone is coming to fix this Hope you'll be able to help me out here