Virgin Media Outage Report in Acton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Paddington, Barnet, City of London, Waltham Forest, Hounslow, Hammersmith, Southwark, Croydon, Hampstead, City of Westminster, Woking, Muswell Hill and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Paddington |
||
| Barnet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
-
Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
-
Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
-
Dudley & Co Roofing Ltd
(@dudleyandcoltd) reported
from
Barnet, England
Any elses Virgin down 👎🏻 #virginmedia
-
peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
-
Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
-
Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
-
Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
-
Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
-
peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
-
peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
-
Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
-
Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
-
Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
-
Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
-
Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
-
Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
-
Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
-
Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia this is happening all the time. I work for the NHS! This is needs to be fixed ASAP. As your not providing service i aspect this has been happening all week!
-
Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Martyn Scott ⭐⭐ 💙
(@Martyns5) reported
@virginmedia you may think using call centres outside the UK saves you money but when spending nearly 2 hours on the phone trying to renew at the price offered on Monday all we want to do is cancel altogether!!!
-
Alan B
(@AlanBsafc) reported
@virginmedia It's your WiFi it's absolutely diabolical, test done over your WiFi, dropping out and maximum 16mb we pay for 100, for fibre it's rank, drops off totally, we can't even stream netflix man it's that bad
-
Courtney Larkin
(@courtneyjlarkin) reported
@virginmedia will apply the credit. She promised the credit will be applied. She also says that if it doesn't i can cancel the direct debit to avoid being charged.
-
chris ramsay
(@chrisra83487755) reported
@virginmedia Yes I have said it would be up at 8-10am now saying 5.00pm. Seen engineer arriving at main box at 8-30. When should have been sorted 25 mins before. So just telling customers lies. Not great service
-
Courtney Larkin
(@courtneyjlarkin) reported
@virginmedia And here we are today. My bill is still wrong and I do not trust calling the helpline as no one has been able to do what they promised. I'm seriously considering contacting the regulator and subsequently cancelling my service as this is not okay.
-
Marta
(@martoid106) reported
@virginmedia Whenever I call they say the box will be installed today and then it isn’t. No information whatsoever. Really truly unbelievable. If the internet is not sorted by this Saturday this leaves me no choice but to cancel my contract.
-
John17
(@Yonzinho06) reported
@virginmedia #virginmediadown well its a new day and guess what.... MY VIRGIN MEDIA IS DOWN YET AGAIN, f*ck my life!! What a useless company they are, I'd say on average its down half the week every week and I'm paying full amount and prices are going up! Joke of a company!
-
Clare 💝
(@MrsCNightingale) reported
@virginmedia our Broadband here in Chislehurst BR7 has been down since yesterday afternoon, and your website is saying it is ok after saying it would be fixed by 6pm yesterday?? How are we meant to work? #virginmedia #fixitplease
-
Niall Prendergast
(@NovemberWiskey) reported
@MartinSLewis @MoneySavingExp @itvMLshow Contacted Virgin Media about the price rise to cancel, the automated system instantly offered me a discount equal to the price rise for 6months. I declined, when speaking to the cs advisor I was offered 25% discount for 18months #success
-
Phil Evans
(@TheAstroPhil) reported
@virginmedia No, it's only listing TV, no internet issues.