Virgin Media Outage Report in Acton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Harringay, Hackney, Southwark, Waltham Forest, City of London, Croydon, Watford, Epsom, Wandsworth, Feltham, City of Westminster, Chingford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…
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Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected
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Darcy 👀
(@darce_vader) reported
from
Ealing, England
@virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?
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Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood
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Darcy 👀
(@darce_vader) reported
from
Ealing, England
@virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.
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Andrew Rose
(@caperose_7) reported
from
Merton, England
@virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.
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Dennis Woodhouse
(@dwoodhouse1) reported
from
Croydon, England
@virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
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Amber 🌸✨
(@AmberMcGough) reported
from
Kingston upon Thames, England
@virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed
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Mani
(@weird_FM) reported
from
Tottenham, England
O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gee
(@gplumb) reported
@virginmedia Residential fibre. I eventually got through to someone who - to their credit - was very helpful. Having said that, 3 weeks of disruption in SW London has really hampered my ability to get work done. More transparency around infra issues would really help us home workers out...
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Stuart Palmer
(@stupalmer1984) reported
@virginmedia VM website down, spent 2.5 hours on webchat (waste of time) ran into 1 call centre explained that I'm out on contract 4 months ago bill went up from £50 odd to £80 odd I don't use the TV mobile or landline. Offered me more of the stuff I didn't want for £6pm more.
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Emma
(@Mancunicorn) reported
@virginmedia Phone line is dead. I mentioned it before covid happened. someone came and looked at it, said there was a problem further down the line and they would see to it. Thats all I got. Of course no one could call you during lockdowns because you prioritised vulnerable pple and I
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Angela nelson
(@Angelan45699907) reported
@virginmedia It was for an engineer to attend a fault but Virgin Media sent a text to say they had put the visit on hold whilst they investigated the problem externally.
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M.G
(@Bluegoosie11) reported
@JubbyJJ @virginmedia you can download the virgin media app and login, service checker still works on there,
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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PF
(@PeterFearns) reported
@virginmedia This isn't good enough. We didn't delete them. It's an error with the box in that case and this is a disruption to our service. I would appreciate a private message so we can resolve in that way.
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Shane Jaffer
(@jaffercakes84) reported
@virginmedia I have done this multiple times and had multiple engineer visits. It has been a month long and beyond issue
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Katie Marden
(@krmarden) reported
@virginmedia Your service checker is completely useless. It says they can’t see any issues in the area, but when I called I was told there is still an outage. And when I try to click still having issues it just says sorry we can’t run a test on your services right now. Repeat: useless!
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corrm
(@standwargaming) reported
@PaintingGoblins @virginmedia They are horrendous. So many issues with them.