Virgin Media Outage Report in Acton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, Harringay, Ealing, London, Wembley, Hounslow, Hackney, Hammersmith, Enfield Town, Watford, Paddington, Croydon, Poplar, Southwark and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
||
| Harringay |
Internet | |
| Ealing |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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marco salamone
(@marcones87) reported
from
Tottenham, England
@virginmedia n22 my line is down, this issue is due for the weather?
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Mansukh
(@mmpa4) reported
from
Watford, England
@virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.
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Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
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Helen Reihill
(@BBLn15) reported
from
Tottenham, England
@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Wandsworth, England
@virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️
(@pool1206) reported
from
Kingston upon Thames, England
@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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whossat
(@whowhatnowhey) reported
@virginmedia There isn’t any connection right now and hasn’t been since Saturday evening. I’ve registered the loss of service yesterday and have been told to expect it back this evening. The connection has been unsteady for the last two weeks, shutting off then returning without warning
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Katie Georgeson
(@KatieJayne81) reported
@virginmedia I’ve been on that and it doesn’t help
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Alok sharma
(@alok_uk) reported
@virginmedia - I am experiencing issues with broadband since morning and when I connected with customer care instead of providing a satisfactory answer the agent drop the call. Service is broken and then customer service is dropped, how can you get both fixed?
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the pompey pope
(@thePompeyPope) reported
@virginmedia It was raised by WhatsApp chat on 02 Dec.Yes I can see a complaint number. But have no acknowledgement or any other contacts since 2nd
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Dave Bettley
(@DaveBettley) reported
@virginmedia Any chance someone will be in touch today? This week will be 8 weeks of no service and with no ETA of when service will be restored. In fact I have no idea at all if anything is being done on your side.
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Mr Spock
(@MrSpock2020) reported
@virginmedia Downdetector is a site where people can report if they are having issues. Loads of people were having big issues. My internet seems alot better now but I can assure there was issues. My internet kept going off and back on.
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia You keep asking for personal data to be tweeted and refuse to have that personal data DM'd because of "security reasons". I've been waiting for you to tell me what those "security reasons" are & I'll keep asking until you tell me, as you refuse to fix your exchange because of it
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia Broken record. Thanks for repeating what I put in my question without answering my question.
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Nikki Fielding
(@NikkiFielding2) reported
@virginmedia I'm not sure why this is proving difficult to understand. She does not need an engineer to attend in her house. The problem is her block paved drive has not been replaced correctly. She has been charged for 2 engineer call outs who thought her broadband was the issue when its not
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia You keep asking for personal data to be tweeted and refuse to have that personal data DM'd because of "security reasons". I've been waiting for you to tell me what those "security reasons" are & I'll keep asking until you tell me, as you refuse to fix your exchange because of it