Virgin Media Outage Report in Acton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hammersmith, Croydon, Islington, Surbiton, Hayes, Waltham Forest, Southwark, Walton-on-Thames, Enfield Town, Wembley, Southall, Kingston upon Thames and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Wi-fi | |
| London |
TV | |
| Hammersmith |
Internet | |
| London |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
-
Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
-
Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
-
James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
-
ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
-
Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
-
Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
-
Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
-
anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
-
Nicola Fish
(@Nicolanoodle) reported
from
Kingston upon Thames, England
@virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.
-
David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
-
Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
-
tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
djwbandco
(@djwbandco) reported
@virginmedia - currently paying £115/m - cancel account, wait 30 days, rejoin, get double the broadband speed, more TV, free SIM, new equipment, pay £65/m - save £900. WHY ARE YOU PUNISHING LOYAL CUSTOMERS LIKE THIS?
-
Rx Queen
(@poundlandputa) reported
Wow @virginmedia been an 1h 20 mins on the line now waiting to speak to a manager. Worst customer service ever.
-
Gary
(@KingsEvangelism) reported
@virginmedia customer service from hell , they take your money , refuse to terminate the contract, refuse to refund you, takes 5 mths to fix your phone,when they cant fix it, they won't replace the phone #virginmedia
-
Andrea Bax
(@andrewbassolino) reported
@virginmedia for the second day in a row my broadband connection is stopped. I'm working from home and this is causing me loss of money and lots of stress. Will never ever be with you again.
-
Lee Walker
(@LeahJWalker) reported
@virginmedia Yes. It says it’s fine, it’s not. You’ve had messages all morning about issues. Would really help us working from home if you admitted the issue and gave a fix ETA
-
Kye
(@manLikekye) reported
Anyone considering virgin media don't there so bad constant and I mean constant downtime lag and lack of support it's just a **** show they have to pay 8 quid a day to people with faults cause they know there that bad at actually helping. my advice use another provider.
-
Nick
(@nickafc11) reported
@virginmedia Terrible as normal I want my starzplay to work I’ve subscribe for it you’ve added it my account but when I click on it it says subscribe no one knows how to rectify this? And my WiFi is atrocious
-
emma🌻
(@_emlou_x) reported
@virginmedia my internet is down and yet the service status online says it's fine but multiple people in my area are complaining online 😭
-
Andrea Bax
(@andrewbassolino) reported
@virginmedia For the 3rd day in a row my wifi stopped working. I'm working g from home and this is causing trouble with my job. In one year time had to call you already 10 times, at least once a month. I want my bloody money back now.
-
Woolthelegend
(@woolybulldog) reported
@outspaced @virginmedia I one time had the Direct TV guy show up at my house while I was at work saying he was there to install my dish....I was like what ******** are you talking about? I told the salesperson who called I'd discuss with my wife so dude just scheduled an install.