Virgin Media

Virgin Media Outage Report in Acton, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Acton, Greater London, England 11/17/2025 08:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Acton, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Kensington, City of Westminster, Southwark, Hammersmith, Hackney, Croydon, Ealing, Paddington, Wembley, City of London, Harringay, Wandsworth, Southall and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia There’s no problems on my area

  • PSaundersCFC Paul Saunders (@PSaundersCFC) reported from Epsom and Ewell District, England

    @virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia My internet it’s still down and I haven’t got any response...

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia No, each time I go through the online service status route I just get a loop of checking the lights

  • e17RnR_books Rock'n'Rollbookclub (@e17RnR_books) reported from Walthamstow, England

    @petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @virginmedia NW1 7PX broadband network is down

  • DamienGJPG Damien Gorson (@DamienGJPG) reported from Wandsworth, England

    @IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.

  • therafidrahman man (@therafidrahman) reported from Tottenham, England

    The way virgin media keeps going down and back up ffs am I rollercoaster

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I run the tests and everything but my internet is still down

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @TheBull39 @virginmedia Got exactly the same problem...

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.

  • ryanAHjones Ryan Jones (@ryanAHjones) reported from Islington, England

    @virginmedia sort your ******* shit WiFi out

  • MortlakeParish MortlakeParish (@MortlakeParish) reported from Richmond, England

    @virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia It’s not working at all...

  • f_sd f. sdrigotti (@f_sd) reported from Hackney, England

    @virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I’ve done everything,still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlphaOm28109300 AlphaOmega (@AlphaOm28109300) reported

    @jabott11 @virginmedia Seriously? What more do you need to know? Pestering won't fix a technical issue.

  • johnmulliganuk Sarcasm4free (@johnmulliganuk) reported

    @virginmedia Try putting a recorded message or something on your customer service phone line. I should have to go to social media to find out what is going on. Clueless Customer Service

  • ballerz223 Chris Rayner (@ballerz223) reported

    @xems22x @virginmedia It is a pain but they can only fix it as quick as they can fix it. Unfortunatly the more complex the technology we rely on the worse the impact when it inevitably goes wrong.

  • liamworrall24 liam worrall (@liamworrall24) reported

    @DannyPluma @virginmedia Worst provider out there!!

  • Bigboy10Fraser Mark Fraser (@Bigboy10Fraser) reported

    @virginmedia @SamanthaWatkis2 I have tried that number & it says all our operators are busy then it hangs up so WHAT IS THE POINT?????? Shocking service,time to go back to Sky for me

  • chickson7 Chris Hickson (@chickson7) reported

    @virginmedia what is the issue with the TV network?

  • Eddy_Senior Steve Edwards (@Eddy_Senior) reported

    @virginmedia Binned it years ago , its always been ****, not a patch on Sky...

  • northseacrashes Joyce Gibson (@northseacrashes) reported from East Kilbride, Scotland

    @Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.

  • Th3Crusad3r Knightmare Fuel😈 (@Th3Crusad3r) reported

    @virginmedia @VirginMedia_TV Our TiVo box isn't working and we rebooted as requested but the startup keeps crashing and your website isn't available and we can't get through to anyone via telephone. Is there a larger network problem? Any info would be great. Thanks.

  • FallingStar_1 Esther (@FallingStar_1) reported

    @virginmedia Honestly this is getting ridiculous. Recorded a film last week that had a chunk missing from the middle because of a reboot. WiFi regularly goes down for short periods of time. You’re lucky we have a tonne of stuff recorded we haven’t watched or we would have moved a while back.