Virgin Media

Virgin Media Outage Report in Acton, Greater London, England

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The latest reports from users having issues in Acton come from postal codes W3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Acton, Greater London, England 03/18/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Acton, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Paddington, Leyton, Croydon, Enfield Town, Bushey, Acton, Hackney, Ealing, Harringay, Fulham, Finchley, Borehamwood and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBermondsey E-mail
United KingdomPaddington E-mail
United KingdomLeyton Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • lewyoaks Lewis Oakley (@lewyoaks) reported from Ealing, England

    I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.

  • StevenFeldman Steven Feldman (@StevenFeldman) reported from Tottenham, England

    @skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp any relay? Virgin media is appalling. Service is non existent

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

  • CellarmanSam Sam Wilkin (@CellarmanSam) reported from Walthamstow, England

    @virginmedia trying to work from home today has been a nightmare had to relocate for a meeting and cancel another. No Wi-Fi here in E17. When are you sorting it out?

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia fibre service down again and can’t get to service status page to log this ...........

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.

  • Stramauk GStramaccioni (@Stramauk) reported from Ealing, England

    @virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

  • i_am_iain Iain Sisson (@i_am_iain) reported from Croydon, England

    @virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle

  • spokeswoman4me Danielle DeLellis (@spokeswoman4me) reported from Wandsworth, England

    @virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!

  • tompagenet Tom Page (@tompagenet) reported from Tottenham, England

    @virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.

  • LisaToffolo Lisa Toffolo ⚡️★ (@LisaToffolo) reported from Hackney, England

    @virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges

  • KnooKie_uK Paul Nockolds (@KnooKie_uK) reported from Richmond, England

    @virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?

  • RichardMander1 Richard Mander (@RichardMander1) reported from Lambeth, England

    @virginmedia what is wrong with the service in SE27?

  • stan_london Stan (@stan_london) reported from Ealing, England

    @virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia I've been rebooting all week. The problems are at your end.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • t1mh4rris Tim Harris (@t1mh4rris) reported

    @virginmedia I would advice ANYONE to STAY AWAY from VIRGIN MEDIA! Their customer service is the WORST customer service I have EVER experienced!

  • rank1 dawns (@rank1) reported

    @virginmedia No ongoing issues in my area yet my net has gone down upwards of 5 times in 6 hours at random intervals!

  • t1mh4rris Tim Harris (@t1mh4rris) reported

    @virginmedia Even though it’s because YOUR 20 plus year old TiVo box with scart will NOT go in to ANY of todays tv? Well! I will be complaining and going straight to the top! Yet again! This is DISGUSTING customer service from Virgin Media!!!

  • CoxBeckyc Becky Cox (@CoxBeckyc) reported

    @virginmedia Just been told that not being able to use our TV box for 6 days until an engineer can come out doesn’t count as loss of service and therefore we won’t be compensated. Is that true?

  • rainbowlighta A (@rainbowlighta) reported

    @virginmedia What will you do to ensure my services will come back. I have now done everything in my power. I am disgusted at the service I have received

  • LDCogley Lewis Cogley (@LDCogley) reported

    @virginmedia Yeah no problem I’ll give them a call

  • myrax_h Humyra (@myrax_h) reported

    @virginmedia No it still hasn’t arrived yet. And I’m unable to track it!! It was meant to arrive by 31st Dec as it was next day delivery. Please could you help?! It should’ve been here by now

  • Danzzig Danzzig 🤙 (@Danzzig) reported

    @virginmedia Keep getting stuck in a huge loop regarding upgrading our hub 3.0 to a hub 4 or hub 5 as our 3.0 isn’t cutting it Wi-Fi range or speed wise - any help seriously appreciated

  • rank1 dawns (@rank1) reported

    @virginmedia Both wired and WiFi go down and the hub reboots itself. Only light showing is red power bar.

  • Hexcaliber Rob C (@Hexcaliber) reported

    @virginmedia I should add when doing a service check it says there are no problems, it only shows the above message after running a check on the hub.