Virgin Media Outage Report in Acton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hampstead, City of Westminster, Hackney, Hammersmith, Southwark, Woking, Muswell Hill, Southall, Camden Town, Barnet, Mitcham, Harringay and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia It’s not working at all...
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I’ve done everything,still not working
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia My internet it’s still down and I haven’t got any response...
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
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Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia There’s no problems on my area
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
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CD 🌸
(@channa_2012) reported
from
Hackney, England
That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I run the tests and everything but my internet is still down
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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f. sdrigotti
(@f_sd) reported
from
Hackney, England
@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter D-D
(@pdonduncan) reported
@virginmedia Had a text from VM to say sorry that they haven't been able to speak to me a out my ongoing complaint abput 4 months lack of service. They clearly have my number and clearly haven't made any attempt to speak to me. Managers still in hiding!
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Neil MacDougall🏴🏴
(@Reneildo) reported
@virginmedia Apart from last week, it was when our contract renewed 18 months ago we were assured it was fixed we just gave up,should beva complaint on the account
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Hippyjim
(@hippyjim) reported
@virginmedia You sent me a quick start package with the wrong power supply. I booked weeks in advance to be sure I had Internet in my new place and am now being told it will be days to get a new power adaptor. Can you help?
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⭐️ Aaron B Early Years
(@AaronTeamEC) reported
@virginmedia Wifi, I am tethering off of my phone at the moment as it is so bad. Every day, the internet drops. Which isn't great when you live in a smart house, lights, Sonos, water, boiler etc. Plus work
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BrightLightGames
(@BrightLitegames) reported
@virginmedia yes, it was auto cancelled because of an outage. However, I'd already explained that it was the hub that was the issue, not a network fault. Now I've been sent to the back of the queue for an engineer.
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Amy-J
(@little_witch) reported
@virginmedia I've now rebooked for Saturday (as long as you don't cancel it again). When I phone, the person at the end of the line says there's an issue in the area but your site does not reflect this and hasn't since Saturday. I want to know why I'm getting told conflicting information.
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Paul Mc
(@Kal_El_Krypto) reported
@virginmedia They just keep giving me new dates in the future when all issues will be fixed then that day comes and it’s still not fixed. Yesterday it was worse than ever, couldn’t get any work online done or even watch a movie late last night!
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Amy-J
(@little_witch) reported
@virginmedia This issue has been ongoing since the 6th. How many days should it take to update the website?
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Laura Fisher
(@l_fisher90) reported
@virginmedia Hi, the status online says it will be fixed by 11th Jan by 9am, still nothing, any accurate updates? The status site has given yp even estimating a time to fix now, yesterday it kept getting lager now its not updated at all.
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Janelle Holmes
(@CarpathiaDawn) reported
@virginmedia Signed up for the 1GB package TV & O2 SIM for £39.99 the SIM wasn’t initially sorted & when it was we were billed separately for it we were told there’d be an ongoing credit of £10 applied to equal this out it’s never been done until we chase, @hoLMZ_wz is the acct holder