Virgin Media Outage Report in Acton, Greater London, England
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The latest reports from users having issues in Acton come from postal codes W3 and W14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bermondsey, Lewisham, London, Tower Hamlets, Ealing, Croydon, Hackney, Watford, Bushey, Hampstead, Camden Town, Leyton, Wembley, Fulham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| Lewisham |
TV | |
| London |
Total Blackout | |
| Tower Hamlets |
Internet | |
| Ealing |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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dj bosher
(@djbosher) reported
from
Kensington, England
Wifi fail incoming, **** you virgin media
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Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Foss
(@fackjossey) reported
from
Camden Town, England
@virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia yet more non working channels. Few itv and sky channels not working. Just why do I continue using you when there's always some sort of issue. Wait time on phone is over an hour! Such bad service
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
I wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
One month of constant disconnections, poor upload / download speeds from Virgin Media. Not that it’s particularly important to have working broadband when you’re all working from home and can’t physically spend Christmas with your family. What an absolute joke.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
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T
(@Miaopow) reported
from
Richmond, England
@virginmedia why is it when I do FaceTime or WhatsApp messenger to someone also on Virgin network it doesn’t allow me to? And I have to go to my 4G. That seems ridiculous!
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sarah smith
(@sehsmiffy) reported
from
Richmond, England
Dont waste your money , they even gave us a booster so the wifi reaches upstairs ... does it bollocks !!! Biggest pile of **** is virgin media !!! #VirginMediaSale
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Strachson
(@strachson1) reported
@virginmedia Join if you want , but just wait till you try and cancel and the endless **** you have to deal with
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Carl Mahoney
(@Carl_Mahoney) reported
@virginmedia is there a contact number for new customers that are having problems with broadband dropping out & not the virtual help?
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CarolineJS 🎇💙🌈💙🎇
(@phut_phut_sefka) reported
@virginmedia problems in CB1? No connection for about 30mins now!
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Liam Gray and the unread point of order
(@li4mlufc) reported
@19MOT19 Internet. @virginmedia are so hard to get an engineer out. I am happy that the internet is getting to the house but the router won’t distribute it very far, no good in the bathroom, sometimes poor in the bedroom. Cctv randomly offline. Fed up with them tbh
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Ben Drayke
(@BensMediaOrb) reported
HEY @virginmedia twice in a row iv been cut off from your CR team mid conversation on a phone call. can you help me. cheers
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Richard Kitchen
(@UPnDOWNvids) reported
@SouthamptonFC @virginmedia Gonna have to be JWP. Armstrong and KWP need special mentions though, and Yannik & Che have both stepped up. Yes, we notice when Armstrong and KWP are missing, but we never know how much we'd miss JWP, as he's ALWAYS there!
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Hannah Cook
(@hannahmkeast) reported
Seriously @virginmedia I’m on the 5th month on you NOT fixing my bill after calling you. Twice a month for the last 5. Once when you send me the wrong Bill, and again when you take the wrong amount and yet I never see the credit back. What is going on?
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late night devil loves bokuaka 13
(@corniszoon) reported
@AndyMcGhee13 @virginmedia @bridgerton i have never asked anyone to pander me, i only explained my point of view and what i think about the ad and there you are already attacking me and telling me to get over myself for saying that spoiling a show that came out barely months ago is not alright
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Sam
(@samburdockk) reported
Why is the wifi in my room so bad yet I’m right above the router @virginmedia
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Keithy D
(@KeithY2Dickie) reported
Dreadful customer service and experience from @SkyHelpTeam its time Sky caught up with the modern world & realised people share flats and the account holder could move out! Fed complete lies & now without broadband, having to take annual leave because of it! Hello @virginmedia