Virgin Media Outage Report in Acton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Islington, Epsom, Croydon, Surbiton, Hounslow, Southwark, City of Westminster, Greenford, Southall, City of London, Poplar, Hammersmith and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
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orion
(@OrionHombre) reported
from
Tottenham, England
@lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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EuropeanNick 🇪🇺
(@EuropeanNick) reported
from
Islington, England
N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews
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Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
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Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Hari Patel
(@harispurs82) reported
from
Hackney, England
Thank virgin media just received the email. I trust you can sort out the issue without any further problems
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Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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Lisa Pursey
(@LisaPursey) reported
from
Hackney, England
@virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working
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Jim Giordan
(@JimGiordan) reported
from
Hackney, England
Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Mariana Graca
(@M_LCGraca) reported
from
Hackney, England
@virginmedia @EstherdeJ @virginmedia also been down in Hackney East London
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Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Flynn
(@neilflynn61) reported
Once again @virginmedia excel in being the shittiest customer service in the country! Shocking customer service. Just send an engineer to fix the phone line!
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ReeceMcLaren
(@ReeceLaren) reported
@virginmedia I get no where hence me now broadcasting for all to see how little yous take customer service seriously
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Brett Miller
(@BrettMiller_IT) reported
@virginmedia why does it take 4 days to add the HD channels to my package? I have trust issues with you downscaling the quality then charging me more for HD anyway but 4 days to activate HD Sky Sports is a bit comical!
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Patrick Holland #notmovingon
(@Patrick17339227) reported
@virginmedia How do I change someone’s package that has dementia as she is being charged £99.90 per month She does not use the Internet apart from the phone I had to plug into it because you cut the Phone service She does not require a modem Sky cinema Kids tv She lives alone
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ReeceMcLaren
(@ReeceLaren) reported
@virginmedia You keep your apologies and mention your policy all you want but bottom line yous are in the wrong a failing miserably when all you need to do is cancel the account
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Harv
(@FplHarv) reported
@virginmedia I rang for 1hr45m last week, another pointless visit on Saturday with no outcome, was promised an engineer this morning but no attendance/ no response to say they are late or not attending. Now 3 weeks after my install date with no wifi, this service is pathetic. Are you 1/2
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Callum Payne
(@callumbibumbum) reported
@virginmedia I have had nothing but issues with my broadband for the past two weeks, with WiFi being visible but no Internet! Engineer attended this morning, replaced my Hub and have experienced nothing but issues since, meaning I can't now work effectively! #unimpressed
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Sophie
(@nerdsophie) reported
@virginmedia we're trying to cancel our broadband contract as we'll be charged a fee tomorrow if we dont. We've been on hold for an hour+ while listening to virginmedia plugging ads. scared we'll incur a fine because we simply wont be able to get through to customer service
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ReeceMcLaren
(@ReeceLaren) reported
@virginmedia I have and yous have not, you can go tit for tat with me all day it's @virginmedia that's fail to do their job and haras folk for money threating them with theit credit score
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fallen angel
(@fallenangel1969) reported
@virginmedia Well apparently I have got to ring through to customer services again & discuss it with them as they can't say what I was promised. I think I'll deal with ofcom & see what they say as I'm not being on hold multiple times at 45mins a go .