Virgin Media Outage Report in Acton, Greater London, England
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The latest reports from users having issues in Acton come from postal codes W3 and W14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Bermondsey, Tower Hamlets, Enfield Town, Hounslow, Tottenham, Islington, Croydon, Holborn, Harringay, City of Westminster, Finchley, Carshalton and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Camden Town |
Wi-fi | |
| Bermondsey |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Ash まじめ
(@ASHVllN) reported
from
Esher, England
@virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?
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Vlad
(@TrendafilovVlad) reported
from
Merton, England
@virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
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Nick
(@N1CKxP) reported
from
Tottenham, England
My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@virginmedia whole service has gone down. Its bloody ridiculous
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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Claire 🤦🎭 prefers animals to humans
(@playgirlc) reported
from
Lambeth, England
FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒
(@TimmyLDN) reported
from
Ealing, England
@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?
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Ash まじめ
(@ASHVllN) reported
from
Esher, England
@virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🅼🅸🆂🆃🅴🆁|🅶
(@galloform) reported
@virginmedia That Web link is no help. There's no option on the phone menu to complain. The option by chat doesn't work - no human, only a chat bot which says it can't help. Web form option doesn't work, says account is closed. So how else to complain ? Post ?
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martin kelner
(@martinkelner) reported
@virginmedia what’s going on? Broadband completely down. 07889 546400
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James
(@SoNowUknow2) reported
@virginmedia As I mentioned this is NOT a Virgin Media problem. This problem was created 100% by Yodel. They are clearly falsifying delivery times and it cannot be for my benefit but it might be for your company's so you are left thinking the company can handle deliveries?
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simon keenan
(@simonkeenan007) reported
@virginmedia the mic on my remote control is broken, strange thing happened, I walked into the front room and stubbed my foot on the coffee table, a barrage of words came out f***ing stupid bull***"ting useless so called f***ing experts talking rubbish bastards @SkyNews came on
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Scouse 👤
(@twittedtwotted) reported
@virginmedia Hi I'm a long standing customer with the ultimate oomph package,we've been having wifi issues with our old hub 3. I've been told I can get a hub 5 if I contact you but I always get through to a call center that can't understand me or what I'm on about. Can you help?
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Ross.
(@rossgrosvenor) reported
@virginmedia Hiya, Can someone get in touch with me re: price rises and wanting to either amend my service, or cancel please? cheers.
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alfatrack
(@alfatrack2) reported
@virginmedia As with many comments I have seen, awful customer service unless you want to join or leave! I have just given notice from business broadband as the service and wifi is so poor.
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Dan Cornick
(@CornickDan) reported
@virginmedia Hi there, is there a known faults / works in the SO40 area? Everything went down at 7:30 this morning... TV, Internet... and yet to come back up
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?
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.
(@jeffdance1) reported
@virginmedia Finally got through after being on hold for 20 minutes and all I was told that it's a short term problem and if it's still the same after 24 hours to call back. I did mention it's been going on for over a week now but "it's still a short term problem and call back in 24 hrs"