Virgin Media Outage Report in Walton-on-Thames, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, Hounslow, West Molesey, Slough, Camden Town, Wembley, Ealing, Fulham, Paddington, Leatherhead, Hampstead, Greater London, Wandsworth and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| London |
Wi-fi | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Russ
(@rusblake) reported
from
Hillingdon, England
@Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress
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Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
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Frank Andreas
(@frankandreas3) reported
from
West Molesey, England
@virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
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marife narito
(@shiken93) reported
from
Spelthorne District, England
what’s happening to our internet Virgin media on & off service 😂
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Russ
(@rusblake) reported
from
Hillingdon, England
@TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown
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Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Ayton
(@rgarob_rob) reported
@virginmedia Virgin, your service is unforgivable. A complete mess. Despite a week of Twitter, customer service and engineer calls, it still remains a disgrace. No reliable service. I need a straight answer - what is the issue? Otherwise we will leave for a different provider. Fix it please
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i-WearTec
(@IWearTec) reported
@virginmedia Still not working after various restarts. Can't send a SMS
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Kari Clayton
(@KariCla73409523) reported
@virginmedia Nope. Was expecting a call back last week... no resolution. Called yesterday, no acknowledgment of previous calls or issues. Just passed off and told to give it 24 hrs.
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jadeee
(@jadee_louise0) reported
@virginmedia can someone please tell me why no changes have been made to my package, yet since last month my bill has now gone up in price! i havent even been informed that it was going up let alone told why! **** considering the internet never works anyway 🙄
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Yoshida Kenshin
(@yoshida_kenshin) reported
@NastyyFN @virginmedia Speeds are amazing, customer service is zero! Hope u never have to try and resolve a fault with them.
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christie maguire
(@cmagz2020) reported
@cis_lewis @virginmedia I’m shocked you can even get through to anyone- I was left unable to log in to verify my tv account due to **** internet and had to endure the stupid error message bouncing my screen for months 👺
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Miss Hill
(@MissHill_1) reported
@_JC8 @virginmedia Also had an issue with virgin this year. Said my first month would be £30 (after renewing my contract) & they took £69. Said I’d have call back in 48 hours with a manger never happened 4 times! All they say is they have 28 days to reply. Left hand don’t talk to the right. Abysmal
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Sole.Surfer
(@W45EMS) reported
@Darren44885995 @virginmedia Mate they are clueless... so many thick people working there. Customer services people their are so robotic it's unreal, get more empathy from the automated service.
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i-WearTec
(@IWearTec) reported
@virginmedia Can you help resolve asap please?
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Mr Smart Money
(@MrSmartmoney) reported
@NastyyFN @virginmedia Virgin broadband is terrible in #wandsworth at the moment (and since January) 🤬