Virgin Media

Virgin Media Outage Report in Hampstead, Greater London, England

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The latest reports from users having issues in Hampstead come from postal codes NW3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hampstead, Greater London, England 02/19/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hampstead, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ruislip, Walton-on-Thames, Hackney, Enfield Town, Islington, Ilford, Acton, Watford, Lee, Leyton, Bermondsey, Redbridge, Ealing and Radlett.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomRuislip Internet
United KingdomWalton-on-Thames E-mail
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomEnfield Town Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • aliceandtheink ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • JammieBun James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • marcones87 marco salamone (@marcones87) reported from Haringey, England

    @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

  • joybrenda Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • Weaverfooty14 Michael James Weaver (@Weaverfooty14) reported from Blackheath, England

    @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

  • GodofwarBrown therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • SustyPhilC Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • fdoug23 Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Twickenham, England

    When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peterdonnellykk Peter Donnelly (@peterdonnellykk) reported

    @virginmedia Yes I've had 9 calls with Virgin in the last 2 weeks totalling more than 2 hours on the phone. The change in installation date was never mentioned on the phone before it happened. After that I was told multiple times that I could get an earlier date after the site survey was done

  • parker_james James Parker (@parker_james) reported

    @virginmedia Difficult to agree with that, considering the last 9 people we have spoken to have done the same thing, and still no resolution!

  • PoizonVengeance Lucy Bingham (@PoizonVengeance) reported

    @virginmedia Was it keeps going on and off again I called up and was told that there are signal and connection issues and that it should be sorted within the next 24 hours

  • Matt_UrService Matthew Barnes (@Matt_UrService) reported

    @virginmedia @olliesandellT7T Mines completely cut out for the last three hours. Is it an area issue? (South east London)

  • JJones395 dave jones (@JJones395) reported

    @virginmedia I've received an email from you regarding sim cards which I've not ordered nobody answering phones whatsapp doesn't understand what I'm talking about and you have no email address HELP

  • jillladelus1 jill adelus (@jillladelus1) reported

    @virginmedia Here we go round the mulberry bush again @virginmedia. Number u gave me 0345 454 1111 has NO facility to speak with complaints & when i asked @virgin operative to transfer me-(true to form) HE PUT THE PHONE DOWN ON ME!!! 😡😡😡 Good service eh!

  • DweebShibby Paul Robinson (@DweebShibby) reported

    @virginmedia Wait so I'm paying you to expand the network to serve more customers and give new customers a lower price? Yet my service has not changed?

  • TheHighRishMan Errs Matt (@TheHighRishMan) reported

    @VirginMediaIE Just being able to download something does not = good service I'm paying for a constant connection not intermittent connection genuinely disgusted by the higher copping out and blaming us for a 3 week issue this is obviously a issue between our node and virgin media head end

  • dooberry14 Ryan (@dooberry14) reported

    @virginmedia with yet another out of whack cost increase for a big standard service.

  • TwitTwockBTC Mickey Flynn (@TwitTwockBTC) reported

    @virginmedia have issued a default for £155 on my credit file for contract that was cancelled within the 14 day cooling off period due to poor service.I’ve tried emailing, calling, complaints form on their website and live chat and nobody has dealt with this for a year now @Ofcom