Virgin Media Outage Report in Hampstead, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hampstead, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Barking, Islington, Hackney, Ilford, London, City of London, Wandsworth, Camden Town, City of Westminster, Ealing, Paddington, Newham, Enfield Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Barking |
Internet | |
| Hammersmith |
Internet | |
| Islington |
Wi-fi | |
| Hackney |
TV | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
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Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aysha
(@AysHa871) reported
Nothing is better than a great customer service from virgin media, we starting the day bootiful.
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jonesy
(@jonesy55069032) reported
@virginmedia Virgin Media are the worst company I have ever dealt with. Won’t let me cancel even though they’ve not upheld their part of the contract. Internet has been intermittent for 6 months yet want to charge me £140 disconnection fee. Do not enter into a contract! You’ve been warned
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ComplyMe Ltd
(@ComplyMe1) reported
@virginmedia - no business broadband since 25 November and absolute no customer service no response to raising faults via their website. This is appalling customer service where it is impossible to speak to anyone.
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toto savage
(@evilstitch) reported
@virginmedia I’ve checked it a number of times whilst having the issues over the past couple of weeks, the issue has arisen since my Volt upgrade was put on, and the broadband upgraded to 350. The last time it was upgraded the hub wasn’t setup properly and resulted in similar problem
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
@virginmedia GOOD NEWS.....2 engineers arrived to replace our external cable BAD NEWS.... the could not be fixed as issue further underground :-( waiting on different dept to attend Fingers 🤞
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Elaine Rundell
(@laineyrun) reported
@virginmedia (2/2) As someone who worked in customer service for many years, I would never speak to a customer like that never mind shout at them.
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Laura Dorrington
(@flora_bean) reported
@virginmedia It's warm at the top. Signal seems to be back for now but did drop off this morning. I can't even remember when we got it. Many years ago.
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si
(@Si2358) reported
@virginmedia I need some urgent help and your customer services don’t help… I have wiring that is exposed and live and sparking on my property and they are saying they will come out in 10 days time ?
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Brontë Appleby
(@BronteAppleby) reported
@virginmedia Thanks for this KF. Just to clarify that I can't put my email address/password in at all when I use webmail to sign in - it goes straight to the error message when I click the email button. Does that impact what I need to do with My VM? Thanks again.
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Eternle Ⓖ
(@EternVictoria) reported
<min.att @virginmedia Cancelling a trial contract that you never used, also have nasty settings that disable any next provider using internet on your phone without hassle. Cancellation not allowed in store nor online. Waiting time on the phone: 1 hour on average. Its is abuse.>