Virgin Media

Virgin Media Outage Report in Hampstead, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hampstead, Greater London, England 06/06/2025 02:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hampstead, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Bushey, Hackney, Tower Hamlets, London, Fulham, Feltham, Ealing, Hayes, Barking, Newham, Islington, Paddington, St Albans and Harringay.

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City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomBushey Internet
United KingdomBushey Wi-fi
United KingdomBushey Internet
United KingdomHackney Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • rhymerrigby Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • magma62 mara penzo (@magma62) reported from Brentford, England

    @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

  • befitat50 Befitat50 (@befitat50) reported from Lambeth, England

    @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • befitat50 Befitat50 (@befitat50) reported from Lambeth, England

    @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • markatpt Mark Armstrong (@markatpt) reported from London, England

    @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • befitat50 Befitat50 (@befitat50) reported from Lambeth, England

    You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • drrajm1 rajiv malhotra (@drrajm1) reported

    @virginmedia how can I cancel my package without waiting on the phone for an hour? Can I email you?

  • athenalamnisos1 Athena Lamnisos (@athenalamnisos1) reported

    @virginmedia On your text service - still nothing, since asked to hold on at 7.09 this morning. Honestly, this is appalling

  • CbChamp83 Bailey (@CbChamp83) reported

    @virginmedia my Internet has been up n down of late. This morning it is completely unresponsive. I'm working from home. Now I will lose a day's pay. Been in touch with you but resetting simply didn't work. BT looking tempting.

  • macky80 shaun mcmanus (@macky80) reported

    @virginmedia It was showing up yesterday as a fault😡 virgin media was supposed to text me when the issue was resolved- no text message. And now I’m spending my time going round in circles, because every time your services have an issue- you can’t actually get to speak to someone!!

  • steven_horrobin steven horrobin (@steven_horrobin) reported

    @virginmedia @athenalamnisos1 still nobody as got back to me i want to make a complaint . can you get back to me please

  • KirstinPettet mummyteachercatmummy (@KirstinPettet) reported

    @virginmedia In all honesty I’ve never known anything like it. My husband is really disappointed we’ve had to give up. He has never fought so hard to get a service. The issue with installation not virgins fault. The way it’s been handled with multiple lies (which we have copies of) is.

  • countysarge Sarge (@countysarge) reported

    @virginmedia you've managed to mess my home move up by NOT installing services on the day agreed and now calling to say it'll be another two weeks before the service can be set up. And your phone lines aren't connecting to talk to anyone! Joke of a company!!!

  • wendy211 Wendy Giaccaglia #wearAMask (@wendy211) reported

    @virginmedia I think it’s the hub 3. M200 fibre broadband. I no longer get a signal in other parts of the flat and it comes in and out.

  • EASprecher Eva A Sprecher (@EASprecher) reported

    @LukeelkinsTV @virginmedia I recommend calling them to say you are planning to swap because it's too expensive. When I have done this in the past they have put it down (sometimes to lower than the original price). Worth a go in any case

  • Andrew_Avery Andrew Avery (@Andrew_Avery) reported

    @virginmedia After 40 mins on hold the appointment has been rebooked for Monday. If this is cancelled AGAIN and my service not rectified, I will no longer be a customer and will cancel my DD as I am out of contract. SHOCKING SERVICE!