Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Guildford, Wandsworth, Hounslow, Purley, Feltham, Caterham, Addlestone, Mitcham, Walton-on-Thames, Carshalton, Sutton, Surbiton, Epsom, and West Molesey.

City	Problem Type	Report Time
Croydon	Total Blackout	8 hours ago
Guildford	Internet	22 hours ago
Wandsworth	Internet	2 days ago
Croydon	TV	2 days ago
Croydon	Internet	2 days ago
Hounslow	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Kwame Gyamfi (@Kwame916) reported 2 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Dean Woods (@deanwoods) reported 4 minutes ago from Horley, England

  @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

• 
  Jeff Brown (@fadermonkeyking) reported 5 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 8 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 9 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Jeff Brown (@fadermonkeyking) reported 20 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Mrs R (@KateRenton) reported 21 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Philip 🦅 (@Phil_Swallow) reported 22 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 31 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 33 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 34 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Ravinder Judge (@judge_ravinder) reported 34 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Jacqson (@JacquelineCabl9) reported 38 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 38 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Rana Rahman (@ranaraptor) reported 43 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 47 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Phil ******* (@SustyPhilC) reported 47 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  traymca 💙 (@traymca) reported 54 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 54 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 56 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Morris (@danny_9_morris) reported 9 minutes ago

  @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

• 
  Paul ▶️ (@customerchamp1) reported 11 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Come On You Wands (@craywanderers) reported 11 minutes ago

  @Debbo3496361 Not according to my Virgin Media TV listing. But my FreeSat box tells me they are. So, a paid-for service doesn't but a free service does. Go figure (but only if you want to).

• 
  Nolan (@nolan1874) reported 13 minutes ago

  @virginmedia is the internet down in DY10 Worcestershire?

• 
  Sean Pearson (@soapyrct) reported 15 minutes ago

  @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

• 
  Ryan Sheppard (@Sheppo1874) reported 15 minutes ago

  @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

• 
  @CyberRebel (@CyberRebel4) reported 18 minutes ago

  @virginmedia Message sent. Yet another angry customer. Contract due renewal but currently don't see the point!

• 
  MR COOL (@Lifeline04India) reported 20 minutes ago

  @virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.

• 
  James Robertson (@JameskRobbo) reported 23 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  keith addy (@ads913) reported 23 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService