Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hounslow, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Guildford, Mitcham, Merton, Ashford, and West Byfleet.

City	Problem Type	Report Time
Croydon	Internet	10 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Hounslow	Wi-fi	3 days ago
Croydon	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 59 seconds ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Mike Fuller (@ninepine) reported 10 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 12 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Paul Smith (@paulhelpspeople) reported 14 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  simone clark (@iglu_sim) reported 18 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 23 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 27 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 28 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Mrs R (@KateRenton) reported 32 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Befitat50 (@befitat50) reported 33 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 36 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Jeff Brown (@fadermonkeyking) reported 37 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 43 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Mike Fuller (@ninepine) reported 48 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Rana Rahman (@ranaraptor) reported 49 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 51 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 52 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 52 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Joana (@JoanaLoGomes) reported 58 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 58 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cunno (@CunnoRed) reported 6 minutes ago

  @VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back

• 
  GlenEagle. Better society now for disabled. (@BurnheadMax) reported 9 minutes ago

  @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

• 
  Alloqui Strix (@AlloquiStrix) reported 10 minutes ago

  @virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.

• 
  Sharon Hall (@sharonmariahall) reported 10 minutes ago

  @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

• 
  Clinton (@clintontayls) reported 11 minutes ago

  @virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔

• 
  Phil (@philbreadin) reported 14 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  JayMo (@JMohammed84845) reported 15 minutes ago

  @youfibre These guys begged me to leave virgin media and now providing a substandard service, I'm calling out Qasim Mughal, I'm paying more fo a slower speed. I'm. Sorry virgin media can I come back!

• 
  Alloqui Strix (@AlloquiStrix) reported 20 minutes ago

  @virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?

• 
  salmo (@Gary1165) reported 22 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

• 
  Alan Roberts (@AlanRob68902430) reported 23 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and