Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 01/12/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Wandsworth, Hounslow, Guildford, Southwark, Sutton, Merton, Ashtead, West Molesey, Redhill, Leatherhead, Woking, Walton-on-Thames and Epsom.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomWandsworth Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?

  • GemMatthews Gemma Matthews (@GemMatthews) reported from Croydon, England

    @virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement

  • GemMatthews Gemma Matthews (@GemMatthews) reported from Croydon, England

    @virginmedia Thanks for clarifying. Anyway I’ve now been without broadband and landline since 8.30am, back from unplanned trip to office for their wifi to find that service is not going to be fixed until 9am tomorrow! This is the second time in a month I’ve been without service all Friday. 😫

  • mariorgi Spooky Mazza 👻 (@mariorgi) reported from Hounslow, England

    @virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.

  • stupotpot stupotpot 🏳️‍🌈🌹🏃🏻‍♂️ (@stupotpot) reported from Spelthorne District, England

    @virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.

  • KGirdler Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

  • ItsKatieC0mpt0n 凱蒂 (@ItsKatieC0mpt0n) reported from Epsom and Ewell District, England

    @virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service

  • KGirdler Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

  • KGirdler Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

  • GemMatthews Gemma Matthews (@GemMatthews) reported from Croydon, England

    @virginmedia Thanks…what about some kind of compensation for poor service? How do I claim for this?

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??

  • HarriganBrian Brian Harrigan (@HarriganBrian) reported from Epsom and Ewell District, England

    @virginmedia This is all in the web chat and I have taken a copy because disappointed such a gap which I think is unfair. This is one thing but the issue I have is with the time waiting!

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • LewisFFC17 Lewis H (@LewisFFC17) reported from Leatherhead, England

    @virginhelp is there a reason my virgin media is down in the leatherhead area?

  • HarriganBrian Brian Harrigan (@HarriganBrian) reported from Epsom and Ewell District, England

    @virginmedia After going through webchat sales team and customer care. Could not reach deal to upgrade so I said Would talk to other providers. Customer care wanted me to wait to speak to relationship manager and I waited on line for a further 45 minutes for the person to come on line.

  • louisemirwitch Louise Mirwitch (@louisemirwitch) reported from Hounslow, England

    @virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help

  • Dee03616 Dee_dee03616 (@Dee03616) reported from Croydon, England

    @virginmedia I seem to be having very slow connection?

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lisacarroll28 Lisa Carroll (@lisacarroll28) reported

    @Mdi2929 @virginmedia @btsport Apparently estimated fox time 10.10!!! Wtf!

  • adamrobertk Adam (@adamrobertk) reported

    @BabaBuns @virginmedia Having the same issue

  • thelisp2 TeaPot79 (@thelisp2) reported

    @virginmedia payed for the fury vs whyte but can't watch keeps saying oops we're having problems

  • DarkWhalebone Dark Whalebone 𖤐 サム (@DarkWhalebone) reported

    @MrTDW_ @DannyHughesDowd @virginmedia Still not working

  • karmodhami Kay Singh (@karmodhami) reported

    @Andrewh62626071 @virginmedia Why this not working

  • StuFairbrother Stuart (@StuFairbrother) reported

    @virginmedia unbelievable book the fight and totally blank screen sort saying technical difficulties the payment was taken all right like, biggest fight of the year and no service,joke

  • BainesHeidi Dee (@BainesHeidi) reported

    @virginmedia @Tyson_Fury @DillianWhyte same problem for us. Seriously unimpressed

  • jessmaher_ Jessica (@jessmaher_) reported

    Fight still not working? @virginmedia ****** sort it out you waste of space

  • Andrewh62626071 Andrew hill (@Andrewh62626071) reported

    @virginmedia when will you fix the pay per view boxing Virgin Media I have paid and there is technical difficulties. Hope I will get some of my £24.95 back as missed an hour already

  • leah87xxx leah ryan (@leah87xxx) reported

    @virginmedia @Tyson_Fury @DillianWhyte Absolute joke £25 for a blank screen. Quick enough to take your money but not to sort the problems out!!!