Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Kingston upon Thames, Streatham, Hounslow, Croydon, Wandsworth, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham, Twickenham and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Dee_dee03616
(@Dee03616) reported
from
Croydon, England
@virginmedia I seem to be having very slow connection?
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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stupotpot 🏳️🌈🌹🏃🏻♂️
(@stupotpot) reported
from
Spelthorne District, England
@virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.
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Spooky Mazza 👻
(@mariorgi) reported
from
Hounslow, England
@virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice
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Johno
(@Levellers66) reported
from
Spelthorne District, England
@virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒
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Ynot?
(@Tonyippee) reported
from
Croydon, England
Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.
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凱蒂
(@ItsKatieC0mpt0n) reported
from
Epsom and Ewell District, England
@virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service
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Robert Wright
(@RKWinvisibleman) reported
from
Lambeth, England
We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?
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Louise Mirwitch
(@louisemirwitch) reported
from
Hounslow, England
@virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Brad Rudge
(@Brad_Rudge) reported
from
Croydon, England
@virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JJ😎
(@_Jxmie20) reported
@scousehawkeye @virginmedia Some stretch with them that 15 years, absolute pony broadband an even worse customer service
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Blú Hanley
(@sorcasoir) reported
Let the record state I waited on the phone two (2) hours to Virgin Media I tweeted them and they said they wouldn't be able to do anything as I wasn't the account holder THEY ANSWERED THE PHONE SAID THEY MIGHT BE ABLE TO HELP PUT ME ON HOLD 15 MINS AND HUNG UP ON ME
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AJP
(@Adrian357Adrian) reported
@scousehawkeye @virginmedia Virgin are awful. My parents have their sevices and the customer service is terrible. I don’t have virgin here so got Sky and it’s so much better
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Paul Murphy
(@PaulMur06333673) reported
@virginmedia can you tell me when I am a customer and I’ve asked your Indian call center to stop calling me 3 days in a row, do I still keep getting calls. These people are a pain
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Ashley
(@ashthemad101) reported
@virginmedia And another call has just ended mid conversation for no apparent reason. Thats 4 times the phone has been cut off today while on the phone to virgin, and the worst thing about this one, was the guy from your broadband department was actually helping..
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wadetowers
(@Wadetowers) reported
@virginmedia No I haven’t been on the forum. phoning email texting has taken up enough of my time and surly if I have a complaint logged it should’ve dealt with ? Especially when every time I’m told the cheques will be posted within 3 days
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Block 305
(@scousehawkeye) reported
Hi @virginmedia I have just spent my entire break, for 1 hour talking to someone about my rubbish internet of 200mb that doesn't even reach 20 ft from my router and his answer was charging me more. What a joke for a customer who has been with you for 15 years. SORT IT OUT. 😡
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GJM
(@zombie_apoc1) reported
@Michell74656510 @LDesesperes @virginmedia Likewise I’ve had endless problems with internet which VM couldn’t be any less interested about.
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David Robinson
(@DavidRobinson00) reported
@virginmedia Hi, it’s Broadband, the service in TS273LE seems to drop daily and at regular intervals. It’s not just my connection it’s neighbours. I know a few have recently left Virgin and reverted to Sky for a more stable service.
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Rich
(@Jaxtars) reported
@virginmedia Doesn't mean they're justified though does it? Even if you expand coverage or if we move to a covered area in the future we won't be coming back because of this extortionate charge. Lost a customer for life.