Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Mitcham, Leatherhead, Croydon, Merton, Redhill, Ashtead, Southwark, Wandsworth, Kingston upon Thames, Hounslow, Guildford, Sutton, West Molesey and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Mitcham |
Internet | |
| Leatherhead |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?
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Johno
(@Levellers66) reported
from
Spelthorne District, England
@virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia Nope as am disabled often with no access your service is awful
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia So what exactly is the issue? Details not platitudes please.
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
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Brad Rudge
(@Brad_Rudge) reported
from
Croydon, England
@virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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Dom
(@Smudg13_) reported
from
Merton, England
@virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia are you aware that your network is down again? #virginmedia
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I never opted in so maybe you can do this for me
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
Anybody elses #virginmedia TV down?
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Ynot?
(@Tonyippee) reported
from
Croydon, England
Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Spooky Mazza 👻
(@mariorgi) reported
from
Hounslow, England
@virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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stupotpot 🏳️🌈🌹🏃🏻♂️
(@stupotpot) reported
from
Spelthorne District, England
@virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Beahan
(@TinaThatcher1) reported
@virginmedia Hi I have internet but only 2g it won’t let us use Netflix and we are having to use our phone data. I have done a check and it seems ago apart from we are having problems with the strength which is effecting our hive and smart meter
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Paul Yates
(@PaulYatesShire) reported
@virginmedia The issue is that no-one picks up the phone. On the rare occasions that they do I'm left on hold for a really long time then disconnected. It's not just me, all your customers say the same. Is there an email address that is monitored? There must be some way of contacting you
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Gary Wyborn
(@GaryWyborn) reported
@virginmedia Neither. The thread I shared seemed to answer it. Seems the only option is for me to put the router into modem mode and purchase a separate router, all at my own expense, but I don't see why I should have to do this when I had no problems before. It's clear VM are limiting VPN's
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Emma Stansfield
(@EmmaSStansfield) reported
@virginmedia As I’ve already said -no. There never is. We always check area issue first
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pierre (⎌ℕ⎌)
(@maybeitspierre) reported
does virgin media know how bad its service is
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Simeon Baines
(@Sim_Baines) reported
@virginmedia When will you be updating your customers on the Internet outage which has been ongoing for a week now?
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Siddhu Warrier
(@siddhuw) reported
@virginmedia I have a complaint to make. I signed up for VM in Nov, but ur sales engineer lied to me and I was told by your installation engineer that I could not be provided with service at my house. The order was cancelled, but u r now pursuing me
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Zak Crewe
(@zakkeryyy) reported
@virginmedia That’s only on the On demand TV services where there is an issue, the broadband and the tv is down!
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Artia Golestani
(@yartia) reported
@virginmedia your customer service is terrible. I have been on hold since 9am
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Alan
(@alantucker) reported
Another @virginmedia broadband issue, no service/status updates to say what’s going on. Communion is getting worse, maybe it time to move providers... @VodafoneUK