Virgin Media Outage Report in Leatherhead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Guildford, Hounslow, Carshalton, Addlestone, Sutton, Dorking, Godalming, Walton-on-Thames, Woking, Richmond, Redhill and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
-
MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
-
Craig Strong
(@craigstrong) reported
from
Richmond, England
@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
-
Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia It’s not working at all...
-
Matthew
(@MetfeXs) reported
from
Merton, England
@TheBull39 @virginmedia Got exactly the same problem...
-
Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
-
Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia My internet it’s still down and I haven’t got any response...
-
Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
-
BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
-
Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia There’s no problems on my area
-
MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
-
Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
-
Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I’ve done everything,still not working
-
Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
-
Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
-
Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
-
Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I run the tests and everything but my internet is still down
-
MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
-
MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
-
MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gareth Sibthorpe
(@iTechPro2012) reported
@virginmedia If you could. The issue will be with the network not using the correct regional settings which means the iPhone will be looking at these settings and following what they are set to! My father also experiences the same being with Virgin on his iPhone too
-
Chunk Cragg
(@ChunkCragg) reported
@virginmedia I’m not deleting my pictures, you cannot ******* over any more than what you have. How can you be customer services when you can’t see my account?
-
Natasha Loder
(@natashaloder) reported
@whippletom @virginmedia That is almost gaslighting, isn't it? Sorry, you had "issues". We do the same thing and it gets OLD
-
Andy Downes
(@AndyDownes888) reported
@whippletom @motomatters I've been a Virgin Media customer for years. Not by choice, purely because they have me over a barrel as they are the only ones who can supply superfast broadband to my house. All other aspects of their service are appalling. Getting through on the phone is a half day wasted
-
larry gomez
(@lg3807) reported
@virginmedia We've received your complaint Your complaint reference : **** Your complaint will be acknowledged within 48 hours of receipt and we aim to resolve all complaints within 28 days of receipts. Track your complaint
-
Gary Dienel
(@garydienel) reported
@virginmedia I am beginning to wish I had never placed the order with Virgin Media I will remember the "helpfulness" when it comes to the end of contract. You try contacting an uncontactable service you use called Yodel
-
Sleepy Bear (She/Her)
(@sleepybearxo) reported
@virginmedia There seem to be no issues in my area but then when I typer my postcode and name it says there are intermittent connection issues. I've reset the router and checked all the wires...What should I do now? #annoyed #triggered
-
larry gomez
(@lg3807) reported
@virginmedia I actually remember calling VM when you cut my landline to complain and your customer services continually argued with me, got fed up and put the phone down. Cannot post a letter because I do not have a printer and handwriting is not an option.
-
Eminem's alter ego
(@Kshady92) reported
@virginmedia Raising a complaint there gonna call bsck in 24 hours
-
michael
(@michael_R_F) reported
@virginmedia Can’t remember the name of the package omph maybe? but I had every channel going and 400/500meg download! Now I’m on a package with no sports or movies when I was told I would be!! If you can’t help me am I wasting my time here with you?