Virgin Media Outage Report in Leatherhead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Croydon, Wandsworth, Southwark, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham, Twickenham, Addlestone, Reigate and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hounslow |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
-
R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
-
Tim Hole
(@TimHole) reported
from
West Molesey, England
@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
-
Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
-
Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
-
Tim Hole
(@TimHole) reported
from
Kingston upon Thames, England
@virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.
-
Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Croydon, England
Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
-
seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
-
Mark
(@markrhorney) reported
from
Lambeth, England
@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
-
Marta
(@itsmartamoya) reported
from
Merton, England
@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
-
(An)TonyM 🇺🇦
(@wowbaggerish) reported
from
Epsom and Ewell District, England
@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Virgin Media should change their name to Virgin Media Outage
-
LiLy Lovely
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
-
R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
-
Ivan L Petrov 伊凡🇺🇦
(@Ivan_Petrov) reported
from
Lambeth, England
@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
-
Nia Wyn Thomas
(@niawynthomas) reported
from
Richmond, England
@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
-
Will Jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Time to ditch @vmbusiness I think, unreliable service & weak support
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mary is going to wear a mask 5eva
(@invalid__art) reported
@virginmedia Yeah it’s not an EDF, my contract ended so they tripled my bill without warning then told me I’ll never be allowed to leave @virginmedia if I don’t pay, the charges will continue every month despite not being a customer!!! Riddle me that. It’s financial abuse.
-
LVN
(@lvn5e) reported
@virginmedia This has been going on for a year. Wired and wireless. Connection within the house has been checked multiple times. No problems within the house.
-
Farina (she/her)
(@farinabp) reported
@virginmedia 14.45. It's been out since 10am. It's been like this all week. Poor.
-
lc
(@paperpussies) reported
@RobOHanrahan @VirginMediaNews haven't we enough problems with the Ukraine , and fuel bills now , without VirginMedia trying to re-introduce the old crap covid case bull again, thats old news and no one gives two hoots, give it a break
-
Mary Pasquale
(@Hosterio) reported
@virginmedia Just the bottom one - is that right? No Wi-Fi light? It might be working now but the TiVo box is advising it’s a weak signal even though it’s plugged in with an Ethernet cable.
-
Kelly Preedy 💫
(@kellypreedy) reported
@virginmedia I want to cancel as I have found a cheaper deal elsewhere (you just put my bill up), the broadband you provide is very patchy & the customer service is appalling. I'm not interested in speaking to the tech team, or you offering me a better deal, I just want you to cancel it. Ta.
-
John Poultney
(@Jpoult) reported
@virginmedia I’ve been in what’s app with you, since 10.22 this morning. I’m simply trying to cancel my phone and broadband with you ! The incompetence and difficulty im having doing this simple task has confirmed my decision to leave (well, at least im still trying to leave ).
-
mark
(@moretalesfrom) reported
@virginmedia hi, lots of breaks in service in W13 this morning. Have checked on the site and it says there are known issues at the moment, is there any more information at this point please?
-
Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia It’s a data only sim on my iPad and I have restarted twice. The trouble started when I was told to ‘choose a new pin code’. I did this and have been told to get a new puk! I have been locked out since! No solution on the c130 yet?
-
#Cans
(@Taylor_w28) reported
@virginmedia I've not been able to speak to a agent as I don't get responses to my submitted complaint and the live chat bot won't let me talk to anyone