Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Richmond, Woking, Walton-on-Thames, Redhill, Hounslow, Mitcham, Ashtead, Guildford, Epsom, Addlestone, Feltham, Kingston upon Thames, Wandsworth, and Chertsey.

City	Problem Type	Report Time
Croydon	TV	19 hours ago
Richmond	Internet	23 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Total Blackout	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Stuart the Copywriter (@StuartTarn) reported 7 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Trevor Graham (@MrTG_Tweets) reported 14 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 14 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Patrick Smith (@P4TTL) reported 14 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Jeff Brown (@fadermonkeyking) reported 15 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 16 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  JamesLee85 (@jameslee_1985) reported 16 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Beth (@bethcanadian) reported 16 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Ravinder Judge (@judge_ravinder) reported 20 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  ☆ Liezel ☆ (@liezel_t) reported 23 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Befitat50 (@befitat50) reported 29 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Mike Fuller (@ninepine) reported 35 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 39 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Chris Shepherd (@shepherd_1972) reported 42 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Nick Tippett (@nicktippett) reported 46 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Shaun (@Shaun1799) reported 46 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Andy Walker (@educationforum) reported 47 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Charbster (@charbster) reported 52 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Tinders (@safctinders) reported 57 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Astley (@LongshanksE10) reported 2 minutes ago

  @virginmedia Hey I was told earlier by customer services on IM that an engineer will come to fix or replace my WiFi hub on Friday, but I haven’t received any email or text confirmation. Will one be forthcoming?

• 
  Jose Coixao (@notnotzecoxao) reported 5 minutes ago

  @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

• 
  Teresa 💜 (@Terristarfish) reported 5 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  Carrie (@IamCarrieagain) reported 6 minutes ago

  So, it appears that @virginmedia has cut off my Internet as threatened. My crime? I haven't had the time or energy to set up a new router they delivered last Friday. One they insisted on even though the current one works. I'm paying for a service they've decided to end

• 
  Paul Phillips (@tiger20004) reported 6 minutes ago

  @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

• 
  UAVHive (@UAVHive) reported 6 minutes ago

  @Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 8 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  Matthew Kennedy (@badcorpse) reported 10 minutes ago

  @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X

• 
  Clareactually (@ActuallyClarex) reported 12 minutes ago

  Fk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.

• 
  Ollyp3 (@ollyp3) reported 13 minutes ago

  @Benleo @virginmedia Wait - you have to stay on a contract or cancel. Why can't they just cancel what you were sold, give you the compensation (which they are legally required to on Ofcom auto compensation anyway for lost connectivity) and fix your service urgently. I cannot believe you are being held to a missed contract without the perks of said contract! Apalling