Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Sutton, Leatherhead, Wandsworth, Ashtead, Woking, Hounslow, Walton-on-Thames, Epsom, Caterham, Kingston upon Thames, Weybridge and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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John Green
(@johngreenn) reported
from
Lambeth, England
@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Emma Jones
(@Emmajones79) reported
from
Kingston upon Thames, England
@virginmedia This isn’t acceptable you’ve basically fooled me into signing another 12 month contract! I want to cancel it it’s not even been 24 hours
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia Hi. That is the number I called this evening once I received my “final bill”. Woman on the phone told me I was given false information and that I would have to pay the fees. Yet the lovely woman I spoke to when moving told me I defo wouldn’t. Help pls
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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Alan Wheeler
(@alanandline) reported
from
Richmond, England
Ummm @virginmedia a day to use 5gb free data to compensate for no service, when the most important thing for me is being able to make calls. I get these things happen but you should know or ask what is important to your customers
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SWLONDON-FIST #BBBH #WELHORNY
(@SwLondonFist) reported
from
Lambeth, England
@virginmedia hi, i keep having problems with my hub3 losing its connection to the internet. I've tried all the troubleshooting options, its been going on for 6/7wks and each episode is getting more frequent & for longer periods of time. Had it a few yrs and could do with a new 1
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Ankit Sharma
(@B4BRAHMINS) reported
from
Banstead, England
@virginmedia working from home once in 2 months and the same day your internet is not working in my area. Whats the point of paying such a huge monthly bill. Complaint number: COM103378725. Get it resolved or pay back the money i have paid for this month.
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kim lawrence
(@peppernpig9) reported
from
Croydon, England
@virginmedia I can not get hold of any customer service teams! I am going to try a shop now but I am so fed up
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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pl62girl
(@pl62girl) reported
@virginmedia No time to spend trying to fix ‘your’ problems at the moment - will no doubt get rectified if enough people complain! Don’t use that app much.
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LAllen
(@leegarryallen) reported
@virginmedia dudes... My internet has been down since Sunday. Online says it should be up by noon tomorrow. Any other details if I DM you? Other people on estate unaffected despite website saying area fault. No engineers spotted locally at all.
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TallulahGee
(@FarmLover1) reported
@virginmedia why is it I’ve tried four times to get help via your ‘WhatsApp’ service and have always had to give up due to ultra slow responses? It’s ridiculous. It doesn’t work!!! The service is appalling.
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Jade Sharp
(@jadesharp1992) reported
@MrAlexRamzan @virginmedia it is awful, i had these problems in march. it took me days to get through, will never go with them again!
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Paul McClure
(@chiefmackers) reported
@virginmedia Lol I’m basically on a first name basis with the installations team at this point. I’ve more contact with them than my own family. They’re not any help. They just blame the outside works people..but won’t give me their contact details so I can speed this up myself.
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Jamie Green
(@jamiegreee) reported
When I try to leave @virginmedia it's almost impossible. Wait 45 mins on hold (they hang up when you say you want to leave) or write a letter (!) When I eventually do manage to leave, they phone me 5 times in one day. 🤔
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Paul McClure
(@chiefmackers) reported
@GibsonPaddy @virginmedia @SkyUK That’s who I left. Only problem was the slow internet & was paying them £117pm. Virgin was 85 but 3 months later and I’ve had no internet. Should have stayed with Sky tbh mate. The virgin call centres are horrribleeee too. Line is bad & they’re zero help.
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Holly Lomax
(@Shad0wQu33n) reported
@virginmedia my wifi has been down for 19 hours and the service centre isn’t working online
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amardeep dhillon
(@asdhillon86) reported
@virginmedia Yes, has been raised on both lost services and got the standard fix time response.
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Chris Bewick
(@chris_bewick) reported
@virginmedia sort your **** out you are leaving the chair sniffer without access to his porn definitely breach of contract this one ya cunnys