Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 02/19/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Sutton, Southwark, Hounslow, Leatherhead, Guildford, Woking, Richmond, Kingston upon Thames, Streatham, Wandsworth, Carshalton, Mitcham and Coulsdon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I can now get WiFi again - not sure what was causing the problem - thanks

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I am told there is an issue - bit no time given for it being fixed ?

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??

  • Nadine_MrsSpoon Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia The link says no issue - I phoned virgin to report 90 minutes ago and the man in technical support said they would fix - but no time given

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • jackbremer The Honourable Jack Bremer, Laird of Loch Borralan (@jackbremer) reported from Wandsworth, England

    @virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad

  • winetaff Lee James (@winetaff) reported from Esher, England

    @virginmedia 1h 15 jon the phone just to try to get my TV service up and running and now being told no service until the end of the month -computer says no to getting an engineer around unless your broadband is not working either -surely a better way #rubbishcustomerservice

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.

  • lucewebby Dr Lucy Webster (@lucewebby) reported from Lambeth, England

    @virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?

  • winetaff Lee James (@winetaff) reported from Esher, England

    @virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)

  • garyekins Gary Ekins (@garyekins) reported from Epsom and Ewell District, England

    @virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I have reported an issue and they said they were investigating- still no broadband - when will it return please ?

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficialJonBall Jon Ball (@OfficialJonBall) reported

    @virginmedia Done that, used the message service. Expecting a delivery of a new smart hub. Just want confirmation and tracking number thats all. Been waiting a while

  • OriginalMeech 𝘔𝘦𝘦𝘤𝘩🎸 (@OriginalMeech) reported

    @tallharris @virginmedia Oh ****, that's SO BAD

  • Mark_Westcott64 Mark Westcott (@Mark_Westcott64) reported

    @virginmedia I’m working from home and after reporting my broadband total outage this morning you say a visit is required. I’m advised of an appointment for 21/12. This is a disgrace! I’ve defended your good service in the past now I feel I should look elsewhere prove me wrong!

  • TCH5122 Tomh51 (@TCH5122) reported

    @virginmedia And my broadband has just gone down again. Its totally ridiculous

  • bladesrallyteam Bladesrallyteam (@bladesrallyteam) reported

    @TobysTrails @pompeyhedge @virginmedia Just make sure you email them detailing the CRAP service and comment "Not fit for purpose" when you tell them you have cancelled your direct debit or they will chase you with debt collectors

  • kulvir_singh10 Kulvir Singh (@kulvir_singh10) reported

    @virginmedia one of the worst customer service, ive been in queue for over 1 hour and still no one answer 😑

  • MartinMcAndrew Martin McAndrew (@MartinMcAndrew) reported

    @virginmedia I think your product is just ****

  • SiWhisky Simon Whitehead (@SiWhisky) reported

    @virginmedia No never had it before.

  • soler_asensio Maria Asensio Soler (@soler_asensio) reported

    @virginmedia All I want for Christmas is to get through to one of your customer service people to be able to close the account as moving abroad. Please!

  • dragonlovingLFC Lisa January* (@dragonlovingLFC) reported

    When you are forced to work at home and @virginmedia is letting me down again. Everything is on line and urgent!