Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Wandsworth, Hounslow, Southwark, Croydon, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham, Twickenham, Addlestone, Reigate and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| Hounslow |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@FormbyGeorge) reported
@virginmedia Wireless. It’s very slow on our phone’s, tablets and my wife’s work laptop, and sometimes just doesn’t work at all. The wifi signal drops in the kitchen, bathroom, and one of the bedrooms
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Kak0337
(@kak03378) reported
Virgin media internet is down in north London… again… @virginmedia #virginmedia #down
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia Yes back online, yet again paying for no service! All companies have to invest and improve, not many decide to whack a 10% increase to customers. You want more people to enjoy it, so you get more customers and more money and for that you’re making existing customer pay for it
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George
(@gdscar) reported
Been cut off trying to get through to @virginmedia 3 times. Do you know that there's a problem with your telephony system?
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Craig | LunarShadow Designs
(@whodo_voodoo) reported
@BadSquiddoGames I know Virgin Media were having issues on broadband side this morning before I left for work, they're merging with O2 so might be some overlapping issues.
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Brett BradleyHowarth
(@BBHowarth) reported
@virginmedia I'm trying to cancel my internet. I have spent an hr and 15 mins of my time today on the phone to your ridiculous team. 3 times I've selected the options and got through to someone who tells me I'm in the wrong dept and then they transfer me to another dept and the phone dies.
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💚🌱❤ Soul Food Cafe ❤🌱💚
(@soulfoodcafe395) reported
@vmbusiness Your broadband is down at our premises... we cannot process credit card payments. Is there is an outage? When will this be resolved?
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Mr Duncan-Bradshaw
(@krisbradshaw) reported
@virginmedia WHY ARE MY TWEETS BEING IGNORED!!??? VERY POOR CUSTOMER SERVICE
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Nicky Smalley
(@Nicky_P_Smalley) reported
After 3 calls and a complaint, the internet seems to be working again. Why did you have to make it so difficult @virginmedia?
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James Weaver
(@James_Weaver92) reported
@virginmedia Can you please send me another link to a live chat? I was told on Tuesday in 48 hours I would have confirmation of my delivery for a TV box (which we have never received). I still have not received any confirmation.