Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 02/11/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Kingston upon Thames, Streatham, Hounslow, Wandsworth, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham, Twickenham and Addlestone.

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City Problem Type Report Time
United KingdomRichmond TV
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • MemoryGate Michael Shilling (@MemoryGate) reported from Croydon, England

    @virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.

  • MiriLopezMusic Miranda López (@MiriLopezMusic) reported from Wandsworth, England

    @virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)

  • DannMustDie Dan of Rivia 🐉 (@DannMustDie) reported from Richmond, England

    Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?

  • rorpr rachel o'reilly (@rorpr) reported from Dorking, England

    Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

  • KnowlesyCPFC AK (@KnowlesyCPFC) reported from Croydon, England

    @virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.

  • M_Macedo_ Driving For Charity UK (@M_Macedo_) reported from Richmond, England

    @virginmedia Are you asking me a question? Surely this is something you should answer? Premier Sports coverage awful, then the feed distruption meant most of the game was missed and no highlights. I paid extra for this and you're asking me to find the fix?!!

  • Littleyellowduc Little Yellow Duck (@Littleyellowduc) reported from Esher, England

    @virginmedia Any known problems in the KT7 area?

  • Veevs Veevs 🇵🇪 (@Veevs) reported from Richmond, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........

  • GraceKemp90 Grace Kemp (@GraceKemp90) reported from Lambeth, England

    @virginmedia So annoying especially with all the working from home that’s having to happen at the moment! Says there are two issues in my area and not fixed till 9:45pm tonight! X

  • M_Macedo_ Driving For Charity UK (@M_Macedo_) reported from Richmond, England

    @SpursOfficial It doesn't matter where I'll be tuning in from the service disruption of @PremierSportsTV means I'll miss all the key points of the game! Thxs! @virginmedia

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia Service issues would not affect the box or lack of hd

  • saschlike Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported from Wandsworth, England

    Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craigwho_idk Craigwho_idk (@craigwho_idk) reported

    My Wi-Fi has been down for a good 30 minutes now #virginmedia #virgin sucks *** this is every day now

  • VIPSUPERTV Mike Robbo (@VIPSUPERTV) reported

    @virginmedia Need some help

  • GirlJambo Jambo Girl (@GirlJambo) reported

    @virginmedia what's going on with virgin mobile? been with you many years yet past month or so signal awful and just cogs moving. your network used to be good, what's happening?

  • mmmmmlasagna Lasagna (@mmmmmlasagna) reported

    @virginmedia your wifi is an absolute joke "feel connected" my *** constantly falling, thousands of people dealing with this **** on daily and still no change. start acting up geez

  • shez_1982 shez_1982 (@shez_1982) reported

    @virginmedia i did that - your app showed good signal but my macbook wasnt able to connect regardless.. what would help is a better ROUTER... or allowing users to use their own products

  • KevinTitley62 kevin titley (@KevinTitley62) reported

    Virgin media you are CRAP YOUR SYSTEM IS GETTING WORST

  • marineseageek Tony (@marineseageek) reported

    @virginmedia Still nothing - 11pm - not even a reply from the WhatsApp new complaint ! #customerservice #fail

  • R3MDesign R3MDesign (@R3MDesign) reported

    @virginmedia my wifi is down again… your service checker is also broken

  • Rswaddle1 Rswaddle (@Rswaddle1) reported

    @virginmedia Would love to see the so called technicians that are working in my area and have been for the last 24hours because they’re clearly useless since they now have until 12:00 on the 17th to fix my internet when I know other people in my area whose Virgin internet is fine

  • StaceyFortune2 Stacey Fortune (@StaceyFortune2) reported

    @virginmedia What happened is we stupidly switched to Virgin. Still works intermittently, I am in my home currently using my mobile data as I have had to do since we switched. We were promised it would be fixed by 16th..... not happened, and the customer service is shocking.