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Virgin Media outages and service status in Leatherhead, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Leatherhead, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 8, 12:56 AM GMT+1.
  • 58% Internet (58%)
  • 23% Wi-fi (23%)
  • 8% TV (8%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Leatherhead come from postal codes KT22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Richmond, Hounslow, Redhill, Wandsworth, Woking, Mitcham, Leatherhead, Laleham, Weybridge, Walton-on-Thames, Addlestone, Ashtead, Tadworth, and Kingston upon Thames.

CityProblem TypeReport Time
Croydon Internet 6 hours ago
Richmond Internet 2 days ago
Hounslow Total Blackout 2 days ago
Croydon Internet 2 days ago
Croydon Internet 3 days ago
Croydon Internet 3 days ago

Nearby cities with recent reports

Croydon

9 recent signals

6 hours ago
Hounslow

2 recent signals

2 days ago
Woking

2 recent signals

6 days ago
Richmond

1 recent signals

2 days ago
Redhill

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Paul___SW18
    Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • MitchM77
    Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

  • not_on_fire
    J (@not_on_fire) reported from Epsom, England

    @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

  • THE_COLSON
    Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • GeoffRogersEU
    Geoff Rogers (@GeoffRogersEU) reported from Hersham, England

    @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

  • Semykaya
    Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England

    @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

  • willjennings80
    Will Jennings (@willjennings80) reported from Lambeth, England

    @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

  • itsnotO56763609
    itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

  • itsnotO56763609
    itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

  • charbster
    Charbster (@charbster) reported from Wandsworth, England

    @virginmedia do you have website issues? Chat function not responding.

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

  • pjwigley
    peter james wigley (@pjwigley) reported from Kingston upon Thames, England

    @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

  • JoanaLoGomes
    Joana (@JoanaLoGomes) reported from Merton, England

    Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • amiwrong82
    MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • seanhanlon77
    Sean Hanlon (@seanhanlon77) reported

    @SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky

  • rchcool
    It's mom not mum (@rchcool) reported

    @virginmedia 3rd time this week our broadband is down, no explanation has been given each time only “an outage has been identified” and it takes at least a day to repair. What is the reason? I need to work from home this week and receive the service I am paying for.

  • HamstarSteph
    Steph Hamstar (@HamstarSteph) reported

    @virginmedia Here we are again i pay my bill and 5 days later the internets off again service providers i pay you for a service that i get part time yet your adverts dont say are service is intermittent

  • TW19_2_3
    TommyH (@TW19_2_3) reported

    @virginmedia No wifi for the last 4 days and this keeps happening. Hub box replaced but still not working 👎

  • RonTamblo
    Tamblo (@RonTamblo) reported

    @virginmedia Virgin media is the worst business to get answers from . Either trying to actually speak to someone rather than a Bott who doesn’t understand. Trying to upgrade due to constant messages saying my box needs upgrade and getting no help is a joke !!!!

  • MZ2346441534028
    M&M (@MZ2346441534028) reported

    @virginmedia my internet was down for almost a month (now restored), but I haven’t received any automatic compensation. Please look into this urgently so I don't need to involve ombudsman.

  • charlie191965
    4K Reliable IPTV SERVICE 🇬🇧🇫🇷🇧🇪 (@charlie191965) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • sabrevan
    Brendan (@sabrevan) reported

    @virginmedia Please answer the question - what is the reason for the problem?

  • Hamsolo1977
    Paul (@Hamsolo1977) reported

    @O2 your app has been absolute garbage since the @virginmedia account integration, it’s a nightmare to login and payment options consistently fail to work, I’ve been a customer for many years but it’s this kind of nonsense that makes me want to take my business elsewhere.

  • janewilson1812
    Jane Wilson (@janewilson1812) reported

    @virginmedia can you help me!? On two occasions I have telephoned and been promised a new tv box as since I changed my WiFi box to a hub 5 my tv is not recording anything two weeks and nothing arrived