Virgin Media outages and service status in Leatherhead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Leatherhead, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 20, 4:10 PM GMT+1.
- Internet (62%)
- Wi-fi (17%)
- E-mail (11%)
- Total Blackout (6%)
- TV (4%)
The latest reports from users having issues in Leatherhead come from postal codes KT24 and KT22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 21: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leatherhead, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Hounslow, Croydon, Leatherhead, Wandsworth, Guildford, Epsom, Purley, Caterham, Esher, Woking, Kingston upon Thames, Tadworth, Warlingham, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Internet | 20 hours ago |
|
Hounslow
|
Internet | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
|
Croydon
|
Wi-fi | 3 days ago |
|
Leatherhead
|
Internet | 4 days ago |
|
Croydon
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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Mike Fuller (@ninepine) reported from Kingswood, England.@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
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Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, EnglandGreat to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
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R. Aaron (@aaronuart) reported from Merton, EnglandMy connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11
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Trevor Graham (@MrTG_Tweets) reported from Redhill, England@itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.
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Jacqson (@JacquelineCabl9) reported from Laleham, England@spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Robert Hallam (@Robertfhallam) reported from Spelthorne District, England@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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John lumb (@Johnlumb67) reported from Richmond, England@virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM
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Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cass 🍊 (@DannyCass1) reported@charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.
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Magnolia’s Art (@Magnoli23215778) reported@elldivino @virginmedia ****!
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.
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Pure Hearted Human (@Graelwyn) reported@Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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antony coyne (@Ant78uk) reported@virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?
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F1blag (@f1blag) reported@MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.
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maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reportedI have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.
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meg (@MeganJuliaaa_) reported@virginmedia can you help me cancel a engineer booking as everything is working now
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Pedro Montes de Oca (@montesdeocapj) reportedI need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.