Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Mitcham, Ashtead, Croydon, Hounslow, Guildford, Epsom, Addlestone, Redhill, Feltham, Kingston upon Thames, Walton-on-Thames, Wandsworth, Woking, Chertsey, and Leatherhead.

City	Problem Type	Report Time
Mitcham	TV	9 minutes ago
Ashtead	TV	12 minutes ago
Croydon	TV	16 minutes ago
Hounslow	TV	17 minutes ago
Guildford	TV	17 minutes ago
Croydon	TV	19 minutes ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 23 seconds ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Philip 🦅 (@Phil_Swallow) reported 2 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 5 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Mike Fuller (@ninepine) reported 7 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Stephen Champion (@Champs707007) reported 11 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 13 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 21 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 22 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  SusannJerry (@MrsJerryTweets) reported 23 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 35 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Shaun (@Shaun1799) reported 43 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  JamesLee85 (@jameslee_1985) reported 43 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Andrew Wood (@andrewlwood) reported 43 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Tom Vincent (@TomboBrewster) reported 44 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 44 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Trevor Graham (@MrTG_Tweets) reported 48 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Jeff Brown (@fadermonkeyking) reported 53 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  ☆ Liezel ☆ (@liezel_t) reported 55 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Will Jennings (@willjennings80) reported 56 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 59 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Common (@JaneCommon) reported 3 minutes ago

  @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!

• 
  El Mo Bullseye (@ElmoBz77) reported 3 minutes ago

  @virginmedia I called up to check service but it says my account number and phone number don’t exist??

• 
  Patch_designs65🟦 (@patchthevan) reported 4 minutes ago

  @virginmedia Does not help when you have disabled people needing TV on

• 
  Hazel (@halobabeee) reported 6 minutes ago

  @virginmedia Can a loss of service be registered on my behalf please.

• 
  john5691 (@JohnMac22756388) reported 10 minutes ago

  @virginmedia would you care to let your customers know why there/your tv service is down. Is it to much to ask for something posted on here, do you even care? Shocking customer service again

• 
  Gem (@Gemnffc) reported 13 minutes ago

  @virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴

• 
  Delightful dee (@DebbsS13) reported 13 minutes ago

  @virginmedia So my virgin is down so what i done was just switch over to my stv player no problem im still watching #thismorning tv programme and I got a great deal on #virgin a saving of £42 and everything is the same as before except they gave us netflix to stay with them yeah so cool 😎

• 
  jay (@jpsals) reported 14 minutes ago

  @JoshCF_ @virginmedia has done the exact same to me I’ve been with them 10 years and they now want double what a new customer would pay - contract now cancelled

• 
  Simon N (@simonandrebecca) reported 15 minutes ago

  @virginmedia I have no broadband or landline service either - is this part of a wider issue?

• 
  Freddie Lumby (@FreddieLumby) reported 18 minutes ago

  @virginmedia @Da8blue How long will this issue persist for? It is a disgrace.