Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Merton, Croydon, Southwark, Ashtead, West Molesey, Redhill, Sutton, Leatherhead, Wandsworth, Woking, Hounslow, Walton-on-Thames, Epsom and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Dean Woods
(@deanwoods) reported
from
Horley, England
Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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Mark
(@markwarne) reported
from
Richmond, England
Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Andy TTID
(@Bytor14) reported
from
Lambeth, England
@virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia Phone not working. Just tried calling virgin from mobile- lines now closed and cut off. For a comms company the communication is useless. No broadband and no landline all afternoon.
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
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Mike Harding
(@venoztks) reported
from
Wandsworth, England
@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
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Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, I’d like you to remove it.
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Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia why is your customer so poor?! I called customer service and they’re unable to help!!
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working
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Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.
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Martyn Best
(@martynbest) reported
from
Esher, England
@virginmedia what is going on? Can’t get through on the phone and online says can’t change online. Waiting 3 days for an added service. #awfulservice
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Kathleen Carter
(@KathleenYCarter) reported
from
Merton, England
@mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Meilyr Morgan
(@Mgwaith) reported
@virginmedia Thanks for the reply. No, it's back up now but has been intermittent all morning (In fact, not great the past two weeks - and I haven't had problems since I've been with you which is 4 years +)
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Mark Pattison
(@mdpattison) reported
@virginmedia Correct. There is a flashing green light on the hub, but I’ve already spoken to two of your colleagues who confirmed it’s an area issue - one in this thread if you scroll up
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Chidi Duru
(@CDuru3) reported
@virginmedia Reboot, maybe. Pin hole reset. Nope. This is from experience. Could you tell me if there's an area problem in London SE3 8EJ?
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Patricia obrien
(@Patrici82708204) reported
@virginmedia hi , I am virgin media broadband customer since 6 th Jan. Trying since then to register on their app , but not allowing me to put details they have given plus my surname . 6 calls down , man just told me it will be sorted within 5 working days . They are joke .
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Dave
(@DaveDavetron) reported
@virginmedia Community is no help I've tried.
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Mark Pattison
(@mdpattison) reported
@virginmedia Yes. It’s been the same problem since Thursday. We were told there was a network issue in the area, and it would be fixed by 9am this morning. It hasn’t. I’m unable to speak to anyone, your postcode checker shows no fault, and your automated system keeps mentioning ‘intermittent
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*** Golledge
(@leonardg11) reported
@virginmedia Had to make a complaint about my mobile from Virgin mobile and received a letter from virgin media saying a member of the customer complaints dpt will look into it. I called them today and was told they don't have a complaints department???
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Reinventing Neesha
(@NeeshaRees) reported
Virgin Media letter saying prices will go up by £3.50 A MONTH in March!? That's an extra £42 a year with absolutely no difference in service or quality. How do they justify this insane increase!? @virginmedia
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J
(@JayBatchelor__) reported
@virginmedia can someone contact me I’m having issues here
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#MrsApples
(@carlyeann) reported
@virginmedia Between 12-4pm not ideal when in lockdown two young children and no Tv. Paying for a service we haven’t got!