Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Mitcham, Croydon, Addlestone, Reigate, Godalming, Leatherhead, Merton, Redhill, Ashtead, Wandsworth, Kingston upon Thames, Hounslow and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| Southwark |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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Neil Edwards
(@nlpedwards) reported
from
Richmond, England
Oh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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liz mcdonnell
(@lizmcdonnell1) reported
from
Wandsworth, England
@virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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David Webb
(@craftybeards) reported
from
Kingston upon Thames, England
@virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.
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Anna Maslowicz
(@annamazz) reported
from
Kingston upon Thames, England
@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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Dave
(@BigadeeDave) reported
from
Richmond, England
@deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
@virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
Anyone else experiencing problems with @virginmedia 😡 #PoorService
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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Dave CPFC
(@davedpalace) reported
from
Sutton, England
@virginmedia no TV signal in SM1 area.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
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Stefan Rance
(@BeaverWatcher) reported
from
Richmond, England
Yo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!
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Chris
(@HWick_Bluenose) reported
from
Richmond, England
@virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.
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Ladakovich.
(@ladakovich) reported
from
Richmond, England
@Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((
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cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild
(@MillsRyder) reported
from
Kingston upon Thames, England
@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
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Nicola Arnold
(@njanea) reported
from
Richmond, England
@virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K
(@misskgoodwin) reported
@virginmedia 6 hours out last friday night just hours after an engineer left. That was on the service page but from monday no internet or tv and they said it was most customers?
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Georgina Cutts
(@missgcutts) reported
@virginmedia I ordered a phone on the 28th/sept which needed further checks, I contacted you and stated I cannot answer the phone before 4pm due to work yet all the calls were before this time. The order got cancelled, I reordered via webchat on Wednesday and now I’m having the same issue
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Maya
(@mayasmoves) reported
@virginmedia is there some wrong with the service? Wi-Fi has been really poor this whole week (service status says it’s fine but it’s been super patchy!)
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Guy Wah
(@aguynamedguyuk) reported
@virginmedia I was trying to terminate my deceased father's services.
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Jaytee14
(@Jaytee146) reported
@virginmedia Well I've never had a problem after 14 yrs of being a customer, till now
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Tom Wright
(@tomwtwit) reported
@virginmedia Is your email server down as I can't connect from your website or outlook mail?
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Aamina
(@minaislx) reported
@virginmedia Haven’t tried wired, but WiFi is absolutely **** which is what I NEED. Paying for one of the highest package - 200 something but only receive 10/15 mbps in every other room except the one the router is in. 15 out of 200 is NOT GOOD ENOUGH.
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Gran Fondo
(@Gran72Fondo) reported
@virginmedia Frankly, I couldn’t care less about whether there are reported issues in my area. AlI I know is that I’m paying for a service you’re not providing. There’s no point trying to deal with this now - I’ll call on Monday.
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NU_Price
(@nuprice44) reported
@virginmedia Hello, my discount code for EGX festival is not accepted unfortunately. It was provided by Virgin Media as a Virgin Media Broadband customer. Could you please help?
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Tom Wibberley
(@pepperchin) reported
@virginmedia My privacy won’t mean much if I’m not using your services. I’m seriously irate that my time and money has been wasted. Please sort your customer service out and I’ll remove that tweet. Regards