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Virgin Media outages and service status in Leatherhead, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Leatherhead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 21, 9:40 PM GMT+1.
  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Total Blackout (9%)
  • 7% TV (7%)
  • 4% E-mail (4%)

The latest reports from users having issues in Leatherhead come from postal codes KT22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hounslow, Redhill, Mitcham, Weybridge, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, Tadworth, Kingston upon Thames, Caterham, Leatherhead, Guildford, and Merton.

CityProblem TypeReport Time
Croydon Wi-fi 2 days ago
Hounslow Internet 2 days ago
Redhill Wi-fi 2 days ago
Croydon Internet 2 days ago
Croydon Internet 3 days ago
Mitcham Internet 3 days ago

Nearby cities with recent reports

Croydon

6 recent signals

2 days ago
Mitcham

2 recent signals

3 days ago
Hounslow

1 recent signals

2 days ago
Redhill

1 recent signals

2 days ago
Weybridge

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

  • ravinrr80
    Ravin 🇹🇹🇬🇧 (@ravinrr80) reported from Merton, England

    Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

  • P4TTL
    Patrick Smith (@P4TTL) reported from Chertsey, England

    @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

  • Kwame916
    Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Woking, England

    @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • Champs707007
    Stephen Champion (@Champs707007) reported from Wandsworth, England

    Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

  • liezel_t
    ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

  • Hairouna92
    Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

  • safctinders
    Tinders (@safctinders) reported from Worcester Park, England

    @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

  • DJMRT
    DJ MRT (@DJMRT) reported from Sutton, England

    It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djspeedy34
    Hussey FM (@djspeedy34) reported

    @virginmedia Dont say i gotta pay more, I been a loyal customer with you for years

  • rinnerville
    Matthew Belcher (@rinnerville) reported

    @youfibre so leave virgin media cos they were crap and now you guys have sold out to them. Time to look for a new supplier.

  • choc1982
    Claire Wilson (@choc1982) reported

    @virginmedia I am absolutely disgusted in the service I have been receiving over the last week. I have been with you 12 years and calls have been cut off. WhatsApp chats have been ended while trying to go over offers. Which may I say are shocking. You get nothing for being loyal.

  • Dekka_44
    RAT PT 01 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Dekka_44) reported

    Lost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.

  • RadioCammy
    Cameron Conner (@RadioCammy) reported

    @virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?

  • Ca1vin1saac
    Calvin Isaac (@Ca1vin1saac) reported

    Hi @virginmedia — there’s no internet at my home in Derby,UK. I’ve already restarted the router but still no connection. Can you please check if there’s an outage or help resolve this ASAP? Thanks!

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that

  • JamiePinner
    Jamie Pinner (@JamiePinner) reported

    @entrustTMF @virginmedia Mine too. Was super slow and now when turn on and off just flashes green. That similar? I’m in London

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

  • Martinayres65o1
    Martinayres65@outloo (@Martinayres65o1) reported

    @virginmedia when are you going to fix our broadband. We have been without broadband for 6 days now. My partner offers online psychotherapy support for people with blood cancers and has had to cancel appointments because of this.