Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 02/12/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Richmond, Southwark, Kingston upon Thames, Streatham, Hounslow, Wandsworth, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣

  • TomMcKCharity Tom McKenzie (@TomMcKCharity) reported from London, England

    Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Lambeth, England

    @virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • catdavis123 Cat Davis (@catdavis123) reported from Lambeth, England

    Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬

  • richardavsmith Richard Smith (@richardavsmith) reported from Lambeth, England

    @chinnyhill10 Virgin Media is down.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.

  • _Jaimin_ Jaimin (@_Jaimin_) reported from Wandsworth, England

    Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.

  • lee_hewitt lee hewitt (@lee_hewitt) reported from London, England

    @virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls

  • richardavsmith Richard Smith (@richardavsmith) reported from Lambeth, England

    @virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    @virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known problems in the SE3 area.. the service status page doesn't work either

  • JamieMoncrieff Jamie Moncrieff (@JamieMoncrieff) reported from Lambeth, England

    @virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh

  • _Jaimin_ Jaimin (@_Jaimin_) reported from Wandsworth, England

    Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.

  • Tuffcub Tuffcub (@Tuffcub) reported from Lambeth, England

    Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Terri_stan28 Terri stanistreet (@Terri_stan28) reported

    @virginmedia sort your Wi-Fi out!! Constantly on and off! Lucky to have a day where there isn’t a fault, never known a Wi-Fi provider like it!!!!

  • Ad_Astra_Gaming Ad_Astra_ Gaming (@Ad_Astra_Gaming) reported

    If I can’t even load your website to find out why your crappy internet is broken *again*, why do you think it’s ok to hike our bills *again*?! Such a rubbish internet provider honestly @virginmedia

  • StiffUpperLip_ Steven (@StiffUpperLip_) reported

    Waking up to @virginmedia 's services down yet again, seems nationwide this time.

  • PeterFearns PF (@PeterFearns) reported

    @virginmedia Are there Broadband issues in the L4 area of Liverpool? No info via 150, Apps or online.

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported

    @askdavidjones @virginmedia Mines down and I work from home so got bosses asking why I can’t work thanks @virginmedia when will it be fixed

  • JayKhannon Jay Khannon (@JayKhannon) reported

    @virginmedia why is my internet not working again? Since about 01.30 this morning theres been no internet connection, I've tried calling but cant get through and your app isn't working either. Suprise suprise paying for a service I'm not getting again!!!

  • iamths1973 Till (@iamths1973) reported

    … @virginmedia down again. 🔌

  • nkokonjeru JNeL (@nkokonjeru) reported

    @virginmedia internet down again SE7

  • jaward916 Jonathan Ward (@jaward916) reported

    .@virginmedia down since at least 2am, work starts in an hour, what do I tell my boss? And why the hell do I pay £95pm for you to constantly fail and not communicate anything? Do you not have overnight cover these days, it is 2023 ffs.

  • iwasrory iwasrory (@iwasrory) reported

    @virginmedia erm. Gonna do something about the Internet? Down all over the place.