Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Woking, Walton-on-Thames, Redhill, Hounslow, Richmond, Mitcham, Ashtead, Guildford, Epsom, Addlestone, Feltham, Kingston upon Thames, Wandsworth, and Chertsey.

City	Problem Type	Report Time
Croydon	Total Blackout	3 hours ago
Croydon	Internet	4 hours ago
Croydon	TV	11 hours ago
Croydon	Wi-fi	13 hours ago
Woking	TV	14 hours ago
Croydon	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 2 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Jeff Brown (@fadermonkeyking) reported 3 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Andy Walker (@educationforum) reported 11 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Baltazarka (@MiaZagica) reported 14 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  John lumb (@Johnlumb67) reported 23 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 23 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Befitat50 (@befitat50) reported 30 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 30 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Kwame Gyamfi (@Kwame916) reported 33 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Jeff Brown (@fadermonkeyking) reported 34 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Nada Tharanee (@ntharanee) reported 34 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Nick Tippett (@nicktippett) reported 39 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 40 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 41 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 41 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  DJ MRT (@DJMRT) reported 43 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Ravinder Judge (@judge_ravinder) reported 43 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 45 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  J (@not_on_fire) reported 54 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Ranjan Mallya (@RanjanMallya) reported 55 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sofae (@SoFaeVT) reported 5 minutes ago

  Gotta love when the local council pulls out your fibre-optic cable straight out of the pavement with a road sweeper while you are mid stream just to get charged by virgin media to send a guy out to fix your internet 😩

• 
  asum izak (@yrubswed) reported 5 minutes ago

  @Ofcom @virginmedia must send you an End of Contract Notification (EoCN) between 10 and 40 days before contract ends. This alerts upcoming price changes and available deals, however, sometimes this does not provide 30 days' notice to formally cancel on most occasions. Ofcom investigate

• 
  ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported 6 minutes ago

  @Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!

• 
  Technicslover (@technicslover) reported 7 minutes ago

  @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

• 
  Ric M. (@revoraman) reported 7 minutes ago

  @Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!

• 
  TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported 7 minutes ago

  @Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them

• 
  Melody Richards 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Melody9Earth) reported 8 minutes ago

  @Benleo @Scott7507064635 @virginmedia I once had Virgin Media broadband (because there was no alternative in the area) and I had the same awful experience with them. I hate them and would never use them again.

• 
  Rick (@rickta1) reported 10 minutes ago

  @virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.

• 
  LWT Martin (@LWTMartin) reported 11 minutes ago

  @Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.

• 
  Martin Harrison (@MartHarrison) reported 17 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍