Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Sutton, Leatherhead, Wandsworth, Ashtead, Woking, Hounslow, Walton-on-Thames, Epsom, Caterham, Kingston upon Thames, Weybridge and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia are you aware that your network is down again? #virginmedia
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Dom
(@Smudg13_) reported
from
Merton, England
@virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.
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Ynot?
(@Tonyippee) reported
from
Croydon, England
Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?
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Brad Rudge
(@Brad_Rudge) reported
from
Croydon, England
@virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia It’s not letting me sign in. Can you check Wandsworth please?
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I never opted in so maybe you can do this for me
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia So what exactly is the issue? Details not platitudes please.
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia Nope as am disabled often with no access your service is awful
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
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Johno
(@Levellers66) reported
from
Spelthorne District, England
@virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
Anybody elses #virginmedia TV down?
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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1836golf tour
(@1836golftour) reported
@virginmedia Still the red button is not working? Says 2pm for Seniors Open but SKY say 1.30pm? Absolute joke of a service for what I pay.
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Sharon Vaughan
(@SharonV2909) reported
@SkyHelpTeam shocking customer service trying to renew and no where near as competitive as virgin media. Don’t want to change but £43 a month is a big difference
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Wendy ford
(@Wendyfo64042700) reported
@virginmedia I’ve lost the will to live now trying to activate my Netflix account included in my new package is a bloody nightmare no help at all 😡😡
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lesley2606
(@lesley26061) reported
@virginmedia yet again I’ve just spent 45 minutes on the phone to your company to terminate my mums contract with you due to your appalling customer service and no landline for 2 weeks. You keep saying she has to give 30 days notice which considering she’s had no landline is not
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Katrina
(@Amber_Katrinaa) reported
Don't get Virgin Media broadband 🙃 no Internet for 6 days, it's an outside the house problem with a cable. They said a team were coming today (it involves digging the pavement). ONE man came and looked, realised it was a 2 man job and drove off. Ridiculous.
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jordan
(@J555rdnJordan) reported
@virginmedia I have spent DAYS calling up your cancellation/moving departments to have my services cancelled with no resolve meant on this issue. Every single phone call I get transferred from 1 department to another and then to be put on hold and the call ended while on hold.😡
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Sevultura
(@sevultura) reported
@BabsSheKing @virginmedia I was without internet for five weeks. Told I’d get compensation. Haven’t even had a refund for those 5 weeks. Complained twice. Asked for a deadlock letter x2. Not received. And my wifi down today & no response from chat/phone @Ofcom
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Ky Lewis
(@f164KyLewis) reported
@virginmedia Hi, thanks for replying, with no service we cannot access that page. The Hub is flashing and there are no on demand services on TIVO either. Calling 150 resolves nothing except for a text to link to the service page…
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James
(@kinfauns67) reported
@virginmedia hi can you point me in the right direction please I am out of the UK and need to enable my phone to receive a network Thanks
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Sevultura
(@sevultura) reported
@virginmedia Response to complaint: ‘have you tried turning your router on/off’; Response to deadlock letter requests: silence; Service status: ‘no known problems in area’ but testing my connection flags up a problem