Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Woking, Wandsworth, Croydon, Addlestone, Walton-on-Thames, Redhill, Richmond, Hounslow, Mitcham, Ashtead, Guildford, Epsom, Feltham, Kingston upon Thames, and Chertsey.

City	Problem Type	Report Time
Woking	TV	15 hours ago
Wandsworth	Internet	18 hours ago
Croydon	Internet	18 hours ago
Croydon	Internet	20 hours ago
Addlestone	Wi-fi	21 hours ago
Croydon	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 2 seconds ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Philip 🦅 (@Phil_Swallow) reported 18 seconds ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Befitat50 (@befitat50) reported 3 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Rana Rahman (@ranaraptor) reported 12 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Philip 🦅 (@Phil_Swallow) reported 23 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  sophie (@sophieholmes_) reported 26 minutes ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

• 
  R. Aaron (@aaronuart) reported 30 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 33 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Shaun (@Shaun1799) reported 34 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 35 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 37 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  ☆ Liezel ☆ (@liezel_t) reported 41 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Ranjan Mallya (@RanjanMallya) reported 47 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  traymca 💙 (@traymca) reported 49 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  DJ MRT (@DJMRT) reported 52 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 56 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 57 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Geoff Rogers (@GeoffRogersEU) reported 58 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JulieH (@eirwenjulia) reported 7 minutes ago

  @virginmedia anyone thinking of leaving Sky for this load of rubbish please don’t, now 2 days without TV £160 per month I’m paying, and I have no channels. Problem after problem.😡

• 
  Rene Batsford (@renebatsford) reported 7 minutes ago

  @virginmedia None tbh - stated it was a known issue w/ newer routers, didn't explain why waiting a week would fix it - if they'd explained why, I might be more understanding - service has been dreadful, nxt wk it will be getting on a month, I expect some form of comp for the poor service

• 
  Sanjio (@Aloogobipudh) reported 9 minutes ago

  @virginmedia Our new virginmedia broadband has been down since midnight, and the estimated time for fixing it has moved from 9:30 am today to 3:30pm June 2nd. Nobody to discuss this with. Chatbot useless. This is way worse than sky. How do we move back to them?

• 
  Hatts (@Hatts_X) reported 11 minutes ago

  @JamieGBarry @virginmedia Just cancel your contract and go with them again

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 12 minutes ago

  @itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.

• 
  PJL (@PJL_UK) reported 14 minutes ago

  @W_illiam_C @PeteUK7 @virginmedia The Tell us Once Service does not contact the Office of the Public Guardian. You have to do that yourself to cancel any Powers of Attorney.

• 
  Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported 17 minutes ago

  @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

• 
  WeHearYou (@WeHearYou2020) reported 18 minutes ago

  @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

• 
  mike davies (@DavMichael) reported 18 minutes ago

  @virginmedia any timescale of when the majority of Swansea will be back to normal no service at all since 2pm yesterday

• 
  werb (@Lfc93Werb) reported 20 minutes ago

  @virginmedia @PeteUK7 Chatting ****. My credit rating got destroyed after I left O2 and they sorted all the paperwork then years later a mistake on their end had them deciding I hadn't and they invented a debt and solid it to a debt company. All phone companies are massive scam artists