Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 12/01/2025 09:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Redhill, Hounslow, Woking, Mitcham, Guildford, Epsom, Wandsworth, Feltham, Caterham, Walton-on-Thames, Twickenham and Surbiton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Internet

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • stupotpot stupotpot 🏳️‍🌈🌹🏃🏻‍♂️ (@stupotpot) reported from Spelthorne District, England

    @virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • Smudg13_ Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia are you aware that your network is down again? #virginmedia

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I never opted in so maybe you can do this for me

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia So what exactly is the issue? Details not platitudes please.

  • Levellers66 Johno (@Levellers66) reported from Spelthorne District, England

    @virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia Nope as am disabled often with no access your service is awful

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

  • Brad_Rudge Brad Rudge (@Brad_Rudge) reported from Croydon, England

    @virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!

  • tinalee5806 Tina Lee (@tinalee5806) reported from Hounslow, England

    @CliveR39 @virginmedia What caused this horrid thing to happen

  • ClarisaRakosArt Clarisa Rakos Art (@ClarisaRakosArt) reported from Richmond, England

    @virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    Anybody elses #virginmedia TV down?

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • edwardlewis Edward Lewis 🎣 (@edwardlewis) reported

    @virginmedia Fingers crossed there are no problems. You’ve never been any help in the past

  • Iwillreturn Juan Van-Wolstencroft (@Iwillreturn) reported

    @virginmedia @VirginMediaCorp I'm used to the appauling service by now. It's like an emotional rollercoaster. Few hours of good signal until the dreaded 8 o'clock slump and constant reboots. Cant wait for @skytv to get their act together and offer some faster speeds.

  • Briana8007 Briana (@Briana8007) reported

    @Anthondo1970 @virginmedia I had same issue recently until i came across will_tech02 on Instagram. He got my account back. You should contact him for help, he’ll definitely help you.

  • BenitezSucks benitez sucks (@BenitezSucks) reported

    @Hoopshead @Donal_OKeeffe No chance. Government controls the licence fee so RTÉ are in their pocket. Matt Cooper was as bad on Virgin Media. Only went after SF(thankfully he's leaving). Need Vincent Browne back.Only guy with ***** in the media. No accountability for any of these brazen cowboys.

  • SaiFullahSoul Sai (@SaiFullahSoul) reported

    Nightmare day. EE’s service went down in my area. Unable to work whilst waiting for my fibre to be installed. Virgin Media installation incomplete due to a faulty cable. Had to call to arrange a site survey after an initial denial of service. Need more big players in telecoms.

  • MadAsAtters Phil Atkinson (@MadAsAtters) reported

    @virginmedia @BarnsleyCouncil Just had a Virgin branded hot air balloon “crash” in Windhill/Staincross… I pray nobody is hurt. Helicopter just passed over too. I really hope they are all safe; although it is a fitting metaphor for the Virgin service around here…

  • Unchowiee Matt Sewell Videography (@Unchowiee) reported

    @virginmedia it's a persistent issue that's happening week after week. Just because they fix it today doesn't mean it wouldn't go again next week. If I wasn't on a contract I'd switch to hyperiotic in a flash. Never had this many issues with provider.

  • RyanBehan98 Ryan  (@RyanBehan98) reported

    You're a pile of **** @virginmedia x

  • HespShirley Shirley Hesp (@HespShirley) reported

    @BNTeesside With all the problems ongoing and no one seems to care about the customer. Looks like @bt_uk I'll be going back to @VirginMedia

  • Broc_Boyd Broc (@Broc_Boyd) reported from Belfast, Northern Ireland

    @virginmedia Belfast BT6 no issues showing on service checker but no connection