Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hounslow, Redhill, Walton-on-Thames, Wandsworth, Dorking, Woking, Addlestone, Richmond, Mitcham, Ashtead, Guildford, Epsom, Feltham, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Internet	23 hours ago
Croydon	Wi-fi	2 days ago
Hounslow	Wi-fi	2 days ago
Redhill	Internet	2 days ago
Croydon	E-mail	3 days ago
Walton-on-Thames	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Stephen Champion (@Champs707007) reported 10 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Andy Walker (@educationforum) reported 12 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Ranjan Mallya (@RanjanMallya) reported 20 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Jeff Brown (@fadermonkeyking) reported 24 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Joana (@JoanaLoGomes) reported 25 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 30 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Mike Fuller (@ninepine) reported 30 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Nick Tippett (@nicktippett) reported 31 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Jack Robinson (@JackEORobinson) reported 33 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Nada Tharanee (@ntharanee) reported 37 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  itsnotOK (@itsnotO56763609) reported 37 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Kwame Gyamfi (@Kwame916) reported 38 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 40 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Shaun (@Shaun1799) reported 41 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Jeff Brown (@fadermonkeyking) reported 43 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 46 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 48 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  SusannJerry (@MrsJerryTweets) reported 52 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Stephen Champion (@Champs707007) reported 58 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marifi (@me_marifi) reported 5 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  Mad Cyril (@salford_red_ste) reported 8 minutes ago

  @virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 9 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia I only signed up last year as Virgin had & still do, the fastest broadband in area & I needed to handle the data, I knew this day would come though with their customer services.

• 
  julie fountain (@juliefount) reported 12 minutes ago

  @virginmedia please please do not ring customer services you are given incorrect false promises !

• 
  Ben (@BenHatfield19) reported 12 minutes ago

  It’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!

• 
  Sam Rees (@SamReesO) reported 13 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 14 minutes ago

  There is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview

• 
  Keith A Pearson (@keithapearson) reported 14 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  mary32 (@marypaul32) reported 15 minutes ago

  @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

• 
  Carrie (@IamCarrieagain) reported 20 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia