Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Hounslow, Wandsworth, Redhill, Egham, Woking, Merton, Sutton, Leatherhead, Guildford, Richmond, Kingston upon Thames and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Cameron Falconer
(@cameronfalconer) reported
from
Lambeth, England
@virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!
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Billy Martin
(@thistle5460) reported
from
Richmond, England
@jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope
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Gavin Poole
(@GavinJPoole) reported
from
Merton, England
@virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia It was registered online with yourselves. You’ve still sent me a full invoice for loss of service in December. Don’t send me links I’ve already completed.
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Mrs R
(@KateRenton) reported
from
Merton, England
@harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
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Mrs R
(@KateRenton) reported
from
Merton, England
@daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Sana Kardar
(@sanakardar) reported
from
Kingston upon Thames, England
(2/2) - not to mention the internet quality is extremely poor since the services have been restored and the whole system needs to be restarted each time I need to use it. Terrible customer services and what else can be expected from @virginmedia
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Jon Gardner
(@JonGardner_gb) reported
from
Richmond, England
@____________jkg @harerik @virginmedia You have a backup hub that you can route traffic too if one is down. In a business environment this is standard practice. If Virgin want to just be a home TV provider, fine. But if they want to sell services to schools, other public services and business things need to change.
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Rob Trog
(@1troggy_FFC) reported
from
Richmond, England
@JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!
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PlaneSimple
(@planesimpletra1) reported
from
Richmond, England
Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia
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Chris Smith
(@chrissmithvivi) reported
from
Merton, England
@virginmedia Yeh... Mine is still down
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Hi, I just received my bill for December, and no compensation has been applied. Can you please confirm how you intend to remedy this (I did register the outage online)....#virginmediaoutage
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Bev Fitzsimons
(@fitzy45) reported
from
Merton, England
After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia We lost service on Thursday 19th December at 9:30 am we regained service at 6:00am on the 23rd December. There were talks between @virginmedia and local Cllrs that full refunds will be given from first to last day. Let’s hope that @virginmedia doesn’t go back on their word
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Paul Barnett
(@PBCFC) reported
from
Richmond, England
@thistle5460 @virginmedia WTF is soccer.
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hadeel | its coming home
(@hdiln_) reported
@coocoolalapoop @virginmedia @TwitterSupport YHHH, I turned off child-safe mode on the virgin media account and it works now! But i hope they fix it because i want to turn the safety mode back
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Lisa Shepherd
(@LissiBelle) reported
@virginmedia is there an issue with some mobile sims today? Stepdads nokia phone on Virgin Mobile has suddenly decided his sim in invalid.
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Ruth Clarke
(@RuthCla30831141) reported
@virginmedia it's very nice that you have arranged an engineer to come out after I got cut off whilst finally getting through to customer service. Planning on telling me when? I get cut off when calling back...
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Louise 💙
(@lou1875) reported
@xlizagx I wish I’d looked this up before spending near on an hour trying to fix resetting network settings and everything! Yes I’m @virginmedia too 🙄
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Gibz @ Just Chillin'
(@Mega_Gibz) reported
@tomato_andrej I got vote kicked from the group, my mum's been in bed all day watching Netflix because she's unwell so she's moaning at me because I'm the net boss in the house. Virgin Media are **** when you need them most tbh
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😎
(@randomuser94_) reported
@virginmedia why is your wifi so crap ?
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Tim Conduit
(@tim_conduit) reported
@virginmedia my service has been down since 7 July in SW17. you keep pushing back the estimated fix time. can you please give us a realistic estimate of when it will be fixed?
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Rev. Aloysius Spontaneous.
(@AlSpontaneous) reported
@FYA1962 **** sake, I got rid of @virginmedia ABSOLUTELY RUBBISH, repeat after repeat
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⚕️
(@rfcnc_72) reported
@virginhelp hi there it appears that many people on virgin media are not able to view twitter videos, including myself. I’d like to know if you're aware of this issue and are actively looking to fix it
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Peter Carr
(@petecarr14) reported
@virginmedia New estimate fix time is tomorrow afternoon. That will be six days without fully working wifi! This is beyond a joke, I expect money back