Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, London, Streatham, Hounslow, Croydon, Wandsworth, Southwark, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham, Twickenham and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Wi-fi | |
| London |
Wi-fi | |
| Streatham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Neil Edwards
(@nlpedwards) reported
from
Richmond, England
Oh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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JSK1
(@skoney_girl) reported
from
Merton, England
@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
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Ladakovich.
(@ladakovich) reported
from
Richmond, England
@Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
Anyone else experiencing problems with @virginmedia 😡 #PoorService
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Chris
(@HWick_Bluenose) reported
from
Richmond, England
@virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
@virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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Dave
(@BigadeeDave) reported
from
Richmond, England
@deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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Nicola Arnold
(@njanea) reported
from
Richmond, England
@virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!
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Nick
(@NickO_L1805) reported
from
Richmond, England
@MurlocPhil @mainlymono @virginmedia I can cope with the outage (VM mega-fast WiFi still fine so laptop hooked up to TV), it’s the inability to get any sort of response or information from @virginmedia that bugs me. Just an update via tweet, or even just a voice mail message when you ring them, would suffice.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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Rachel Major
(@RachMajor) reported
from
Kingston upon Thames, England
I swear my virgin media is cursed. Ever since they rang me up and convinced me to change my package to include sky sports it’s been broken every time I’ve wanted to watch a game. 😩 just hung up after waiting on the helpline for over 30 minutes with no response
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cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild
(@MillsRyder) reported
from
Kingston upon Thames, England
@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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evergreen
(@Evergreenbooce) reported
@virginmedia The thing is I'm at work so can't call, just spent another lunch time watching spinning circles. I didn't sign up with 02 I signed with VM, 02 are notoriously crap around the BB area in general.
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Pete Littlewood
(@prlittlewood) reported
@virginmedia It’s not good enough for over £40 a month. What “work” is being done this time as virgin never seem to want to tell us
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carol nicol
(@misscarolnicol) reported
@virginmedia I have been researching your customer service and want you to know I’m glad it wasn’t just me that’s been bullied intimidated and refused to be connected to the customer complaints I tried yesterday to end my contact with you ! More to come
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Martin Prendergast
(@Mprendergast) reported
Bloody hell @virginmedia your customer service is SO POOR! Your engineer came to fix our neighbour’s cable two days ago, and in doing so trespassed on our property and left us with no broadband. And it is IMPOSSIBLE to get anyone to fix it. COME ON!
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Russ Cole
(@russcole_5050) reported
@virginmedia We’ll for one I’ve now been waiting for service for over 2 days and 10 hours on 4 threads that’s shocking just pick up the phone and call.
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gerrymoth
(@gerrymoth) reported
@cragnet @virginmedia I've lost mine about an hour ago, up and down at the moment
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Hellcat Twangman
(@TheMenFromUGLY) reported
@virginmedia No, you don't understand. I was able to get through but still no one can help. I just have to wait until you decide to send someone out. In the meantime I move house tomorrow & have no broadband & would rather not have to move from Virgin if I can help it. It's very inconvenient.
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Pete Littlewood
(@prlittlewood) reported
@virginmedia Yes and I’ve had a text to say you were doing important maintenance. The frequency of this happening during working hours is getting really silly. And we never get any information about what’s gone on…
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Anne Shackleton
(@AnneShackleton) reported
@virginmedia Thank you but we are changing provider. The customer service has been so bad and the service so poor we are heading elsewhere.
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onkybonk
(@honestdave1437) reported
@virginmedia what a joke. Still slow speed after upgrade. A week now. I call up and the shocking customer service on the phone is so so bad. I want credit now for your incompetence service. Not happy.