Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 02/07/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Wandsworth, Hounslow, Southwark, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham, Twickenham, Addlestone, Reigate and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Dr_Black Professor Sue Black OBE Keynote Speaker (@Dr_Black) reported from Kingston upon Thames, England

    @leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better

  • 4imix K'inich Ahau 🍊🍭🚴✊ (@4imix) reported from Lambeth, England

    @LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service

  • beetle_bertie bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • markwarne Mark (@markwarne) reported from Richmond, England

    Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.

  • martynbest Martyn Best (@martynbest) reported from Esher, England

    @virginmedia what is going on? Can’t get through on the phone and online says can’t change online. Waiting 3 days for an added service. #awfulservice

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia I’m locked out of my account even though I’m using correct info help

  • sheewa sheila hetherington (@sheewa) reported from Epsom and Ewell District, England

    @virginmedia your service is crap todsy i hsvd spent 5 Hours on the phone tryi g to get x 2 cables replaced for the new hub u sent me They were missing from the box ! When it arrived! Your Cuztomer sdrvicd is the worst in the world!

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • beetle_bertie bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.

  • annwyllie annwyllie (@annwyllie) reported from Richmond, England

    @virginmedia Phone not working. Just tried calling virgin from mobile- lines now closed and cut off. For a comms company the communication is useless. No broadband and no landline all afternoon.

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

  • MinMon76 MinMon (@MinMon76) reported from Egham, England

    @virginmedia what a pile of crap. Seriously not only have you failed to send bags for me to return your equipment but you’re still billing for a service I cancelled in February!?!? How inept are you?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurieD97 Lauren¨̮ (@LaurieD97) reported

    @virginmedia please fix the outages in RG postcodes!

  • Adambt96 Adam BT (@Adambt96) reported

    @virginmedia internet down (and your support webpage) - trying to WFH, any help?

  • izzycm2 Izzy C-M (@izzycm2) reported

    @virginmedia Morning, my wifi is down and I can’t get through to the help on your website, it says the website is down. What should I do next? Thanks

  • scorpionsis97 Louise (@scorpionsis97) reported

    @elliek_eats @virginmedia RG30 here and mine is down too

  • ABennell4709 Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • hellyeahkaris karis (@hellyeahkaris) reported

    @virginmedia hi, the service checker is giving me an error, so asking here instead: is there issues with broadband in RG22 4__? If so, do you know what the tough time for this to be fixed is? I’ve tried restarting the hub and that didn’t fix the connectivity issues. Thanks

  • OfficialTTDan Danielle ⫩ (@OfficialTTDan) reported

    @virginmedia can you confirm the issues in RG12 please? When are we likely to have the service we are paying for???

  • AndyMcD0nald Andy McDonald (@AndyMcD0nald) reported

    @virginmedia @LudaLukeUK Even your service status page is not working…

  • chlojaneee2 Chloe (@chlojaneee2) reported

    @chxndii @virginmedia I’m in reading and no connection and website page is down too! X

  • PatSmit43187531 Pat Smith (@PatSmit43187531) reported

    @virginmedia internet in Reading RG30 has gone down. Working from home. Needs to be restored urgently