Virgin Media Outage Report in Leatherhead, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Woking, Mitcham, Redhill, Guildford, Epsom, Wandsworth, Feltham, Hounslow, Caterham, Walton-on-Thames, Twickenham and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?
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Claire 🤦🎭 prefers animals to humans
(@playgirlc) reported
from
Lambeth, England
FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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Ash まじめ
(@ASHVllN) reported
from
Esher, England
@virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liverpool4life🏆🏆🏆🏆🏆🏆
(@King_Salah_) reported
@Sophhs96 @virginmedia Do yourself a favour and cancel ASAP.. the clowns that work there are a joke...this company will go under soon because of these idiots
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Yasin
(@Yasin15123549) reported
@virginmedia Why this customer service playing me they send today engineer and engineer call me at 8 am i missed call and he left after i call and i cant book someone to fixed my Internet its very important this situation home school. How i can complain and discount this whole service i dont.
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Taylor Whiteley
(@TaylorWhiteley) reported
@virginmedia what a disgrace. Appalling customer service! Moving house and received a letter to cancel for free at any time due to a price increase. 3 hours later, we’re being passed to the FIFTH team and no closer to disconnecting #virginmedia #daylightrobbery
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kim i am ™
(@purplepika007) reported
@virginmedia I’ve been trying for 4 solid days to get someone to fix my disabled Aunt’s home phone line. She relies on this & her safety alarm also won’t work without a functioning landline. Just how do you get a fault fixed with your company??? Very frustrated
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stu
(@pitiful_stu) reported
@virginmedia been cut off twice trying to call to resolve my issues. your employees are actually pathetic your service is literally beyond dog **** it's actually a disgrace
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Bagpuss Grognard
(@davepaters) reported
@virginmedia Have just spent 1hr 48mins on the phone to you looking to discuss leaving can someone please contact me via DMs. I STILL don't have resolution to a complaint from last year either!!!
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Craig fullard
(@frcraigfullard) reported
@virginmedia They have spent over an hour on the phone trying to get it sorted and just got transferred from one department to another. They have been with you since it was Cable and then telewest etc and have never owed any money. A loyal customer who was in tears this afternoon. Sad.
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Mark
(@QuickWhippet) reported
@virginmedia Looks like I spoke too soon. Exactly the same symptoms from 1730 tonight. Is this going to be another phantom 4 day outage that doesn't exist on the service checker? You have no idea how frustrating it is to buy a premium service and be stitched up time and again.
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Steve
(@michaels_shad) reported
There you go everyone, no reply to these tweets. Sums up the problems I’m having with Virgin Media.
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Richard Piercey
(@ropey69) reported
@virginmedia Inflation in December 2020 was 0.6% and yet your increase equates to more than a 10% increase on my plan price. That is not acceptable even if you take into account the lack of increase in 2020. What do I need to do to cancel and move elsewhere?