Virgin Media Outage Report in Leatherhead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, London, Croydon, Southwark, Caterham, Walton-on-Thames, Twickenham, Redhill, Wandsworth, Surbiton, Kingston upon Thames, Woking, Epsom, Sutton and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Wi-fi | |
| London |
Total Blackout | |
| Croydon |
Total Blackout | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
-
(An)TonyM 🇺🇦
(@wowbaggerish) reported
from
Epsom and Ewell District, England
@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
-
Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
-
Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
-
Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
-
Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
-
Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
-
Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
-
Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
-
Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
-
Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
peter hornsby
(@argylepete) reported
@virginmedia absolutely useless. Wi-Fi down again. Can’t wait to bin this crap company once contract is up.
-
Emma Lane
(@EmLane101) reported
@virginmedia Nope. Still down
-
Motorsport Demisexual Gal ♎🏳️🌈❤💚🖤💜💙
(@gina_starlet) reported
@virginmedia wifi is down here in Manchester!
-
Roberta Sperandio
(@LaRobeh) reported
@virginmedia Sorry but ours is down again 😩
-
Trev
(@Trev118118) reported
@virginmedia Down again
-
Jonathan Davies
(@Jon666766) reported
@virginmedia My internet and TV are not working for the third time today in Cardiff CF15. What is the fix time estimate please? This is very, very frustrating
-
Jon Walters
(@jonnywal77) reported
@virginmedia down again twice in 2 days. 😩
-
Padja The Penguin
(@padja1) reported
@virginmedia are your services back down again
-
𝐋𝐢𝐚𝐧𝐚𝐞𝐞♡.
(@Lianaeeee) reported
Virgin Media is down… So stream is delayed until they decide to fix whatever the problem is. Or, I might set up my data hotspot since it refreshes on the 11th. #virginmedia fix your ****, k? Thanks.
-
Convenience
(@FJBServices) reported
@virginmedia Network has been down for last hour