Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Sutton, Southwark, Hounslow, Leatherhead, Guildford, Woking, Richmond, Kingston upon Thames, Streatham, Wandsworth, Carshalton, Mitcham and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I can now get WiFi again - not sure what was causing the problem - thanks
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE
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Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I am told there is an issue - bit no time given for it being fixed ?
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown
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Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia The link says no issue - I phoned virgin to report 90 minutes ago and the man in technical support said they would fix - but no time given
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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The Honourable Jack Bremer, Laird of Loch Borralan
(@jackbremer) reported
from
Wandsworth, England
@virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad
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Lee James
(@winetaff) reported
from
Esher, England
@virginmedia 1h 15 jon the phone just to try to get my TV service up and running and now being told no service until the end of the month -computer says no to getting an engineer around unless your broadband is not working either -surely a better way #rubbishcustomerservice
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John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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Dr Lucy Webster
(@lucewebby) reported
from
Lambeth, England
@virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?
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Lee James
(@winetaff) reported
from
Esher, England
@virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)
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Gary Ekins
(@garyekins) reported
from
Epsom and Ewell District, England
@virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.
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Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I have reported an issue and they said they were investigating- still no broadband - when will it return please ?
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Ball
(@OfficialJonBall) reported
@virginmedia Done that, used the message service. Expecting a delivery of a new smart hub. Just want confirmation and tracking number thats all. Been waiting a while
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𝘔𝘦𝘦𝘤𝘩🎸
(@OriginalMeech) reported
@tallharris @virginmedia Oh ****, that's SO BAD
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Mark Westcott
(@Mark_Westcott64) reported
@virginmedia I’m working from home and after reporting my broadband total outage this morning you say a visit is required. I’m advised of an appointment for 21/12. This is a disgrace! I’ve defended your good service in the past now I feel I should look elsewhere prove me wrong!
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Tomh51
(@TCH5122) reported
@virginmedia And my broadband has just gone down again. Its totally ridiculous
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Bladesrallyteam
(@bladesrallyteam) reported
@TobysTrails @pompeyhedge @virginmedia Just make sure you email them detailing the CRAP service and comment "Not fit for purpose" when you tell them you have cancelled your direct debit or they will chase you with debt collectors
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Kulvir Singh
(@kulvir_singh10) reported
@virginmedia one of the worst customer service, ive been in queue for over 1 hour and still no one answer 😑
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Martin McAndrew
(@MartinMcAndrew) reported
@virginmedia I think your product is just ****
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Simon Whitehead
(@SiWhisky) reported
@virginmedia No never had it before.
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Maria Asensio Soler
(@soler_asensio) reported
@virginmedia All I want for Christmas is to get through to one of your customer service people to be able to close the account as moving abroad. Please!
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Lisa January*
(@dragonlovingLFC) reported
When you are forced to work at home and @virginmedia is letting me down again. Everything is on line and urgent!