Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Wandsworth, Egham, Hounslow, Twickenham, Mitcham, Addlestone, Reigate, Godalming, Leatherhead, Merton, Redhill and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Tony sheavyn
(@sheavyn_tony) reported
from
Esher, England
@virginmedia no internet since early morning trying to work your service is becoming a disgrace
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
@virginmedia It appears someone else has also reported it as it now says there are known issues. I can’t sign in as my landlord pays for the broadband...
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
@AlexPAshton @virginmedia Oh gosh that’s pretty bad haha! Waking up to that in the garden or arriving home would be pretty weird
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
Quite frustrating that @virginmedia requires you to sign in to test whether the broadband is down when it is clearly down. Especially when the landlord has all the information for that...
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🥴
(@iamkingkyla_) reported
from
Croydon, England
@virginmedia can you fix your WiFi I’m actually sick of this rubbish
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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Mr.Cocktail 🍸
(@AndyCockell) reported
from
Dorking, England
@virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.
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Richard Moses
(@Richardjmoses) reported
from
Spelthorne District, England
@virginmedia tried to contact several times to discuss outcome if my complaint but unable to get any joy, this is after you contacted my to say we have an update! It’s so badly ran it’s untrue 😡
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Shubhanga Prasad
(@shubhanga59) reported
from
Merton, England
@virginmedia 4. The store owner has better customer experience wisdom and allows me to take the package (after seeing my ID), but keeps the barcode on the package and asks me to text me the code when I receive it.
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Shubhanga Prasad
(@shubhanga59) reported
from
Merton, England
@virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
Merton, England
@virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.
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Shubhanga Prasad
(@shubhanga59) reported
from
Merton, England
@virginmedia : honestly I am baffled by your customer experience! Had ordered a broadband connection and had to collect from a store nearby. 1. Address not given. No email, no text and not even available on the logged in section online.
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.
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katie
(@Katiewrightt1) reported
from
Croydon, England
@virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa 💙
(@lisasli66) reported
@leonagraham @AutyWarriorMum @virginmedia I lost about 2 weeks of work time a couple of years back and over 30 hours overtime 2 weekends and never got anything back from them! It was so frustrating so know what your dealing with sadly
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Kieren
(@ktnztigers) reported
@virginmedia I hadn't raised a new complaint but rather asked for the previous complaint to remain open, as I've been told to do on here. Yet this worker wouldn't do it. Contradicting. Terrible customer service. Awful grammar. Embarrassing
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Jason O
(@jayjay496) reported
Hey @YodelOnline any chance I can get a number to speak to a person instead of live chat where i get lied to when my parcel arrives. Youve had my router and @virginmedia box since Saturday and still not delivered. This means I can’t do my job! @virginmedia can u help escalate?
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bad desicions on 100x Lvg 😌
(@CryptoLowko) reported
. @virginmedia has a useless customer service team
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Will
(@The_Whaw) reported
Trying to reset my virgin media password and its so stupidly restrictive on what I can use I'm gonna have to come up with something I'll never remember unless I note it down somewhere and THAT WILL BE SAFER ******* with this bollocks, its not secure its annoying.
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Luke_Turner.42
(@LukeTurner421) reported
@virginmedia @meetinthewired i’m having the same issue please fix it
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sarah thompson
(@sarahthompson90) reported
@virginmedia The call wasn’t dropped he hung up after being rude & refused to put me through to a manager.I’ve been with virgin since you took over Telewest. Zero loyalty for long term customers.£2.50 reduction is an insult #badcustomerservice #virginmedia
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Sfc_Rich
(@sfc_rich) reported
@virginmedia They don't care about anything other than taking my money and giving me crap service
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Darran Jones
(@RetroGamer_Daz) reported
@Stupacabra @virginmedia Yup it’s pretty poor. It’s obviously an accident but why care about that when you can take £80 off a pensioner.
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Aiden Thomond
(@ThomondAiden) reported
@QualumBeg Do not join virgin media, they are terrible. Don't listen to this person they are lying 🤡