Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Woking, Hounslow, Richmond, Mitcham, Ashtead, Guildford, Epsom, Addlestone, Redhill, Feltham, Kingston upon Thames, Walton-on-Thames, Wandsworth, and Chertsey.

City	Problem Type	Report Time
Croydon	TV	2 hours ago
Woking	Internet	9 hours ago
Hounslow	TV	9 hours ago
Woking	TV	10 hours ago
Richmond	TV	10 hours ago
Mitcham	TV	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 5 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 6 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Tom Vincent (@TomboBrewster) reported 7 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  simone clark (@iglu_sim) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 10 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Stephen Champion (@Champs707007) reported 13 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Robert Hallam (@Robertfhallam) reported 13 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 15 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Paul Smith (@paulhelpspeople) reported 24 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  itsnotOK (@itsnotO56763609) reported 27 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Nick Tippett (@nicktippett) reported 33 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  R. Aaron (@aaronuart) reported 35 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 42 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Kwame Gyamfi (@Kwame916) reported 43 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Craig Freeman (@craigdfreeman) reported 45 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Jeff Brown (@fadermonkeyking) reported 48 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Geoff Rogers (@GeoffRogersEU) reported 49 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  itsnotOK (@itsnotO56763609) reported 51 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Rana Rahman (@ranaraptor) reported 52 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Deano (@Deano1969) reported 52 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Baker (@NigelBak3r) reported 2 minutes ago

  @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

• 
  Dave Pearce (@DavePea15343212) reported 3 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around

• 
  James clifton (@cliffycliffy118) reported 9 minutes ago

  @virginmedia Not being funny but my dads 68 and does not have twitter/x. He has been on hold for over an hour on your 150 number maybe play an automated message on that number to let people know! Customer service is terrible

• 
  Ben (@bennn222) reported 10 minutes ago

  @Lisa19576 @virginmedia @Virgin It’s a national issue you just have to wait until it comes back on.

• 
  Ally (@Allybally_21) reported 11 minutes ago

  @virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app

• 
  Gareth Howells (@GarethJHowells) reported 13 minutes ago

  @virginmedia It’s ok just out the price up again for poor service 👍🏻

• 
  Simon N (@simonandrebecca) reported 13 minutes ago

  @virginmedia I have no broadband or landline service either - is this part of a wider issue?

• 
  marc (@bighandsmassuer) reported 14 minutes ago

  @virginmedia I’ve just received a renewal offer, it was a bit too much so I got in touch, was offered two contracts at more than my renewal and told if I didn’t like it to use the 1 touch button and change providers Not great is it, a 16 yr customer

• 
  Carl Walsh (@Carl_Walsh33) reported 16 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  Annette Day (@Annette25143451) reported 17 minutes ago

  @deano050505 @virginmedia Mine is the same. Obviously a big problem all over 😢