Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 01/20/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Mitcham, Croydon, Addlestone, Reigate, Godalming, Leatherhead, Merton, Redhill, Ashtead, Wandsworth, Kingston upon Thames, Hounslow and Guildford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia So what exactly is the issue? Details not platitudes please.

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • stupotpot stupotpot 🏳️‍🌈🌹🏃🏻‍♂️ (@stupotpot) reported from Spelthorne District, England

    @virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia are you aware that your network is down again? #virginmedia

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    Anybody elses #virginmedia TV down?

  • tinalee5806 Tina Lee (@tinalee5806) reported from Hounslow, England

    @CliveR39 @virginmedia What caused this horrid thing to happen

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • Smudg13_ Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

  • mariorgi Spooky Mazza 👻 (@mariorgi) reported from Hounslow, England

    @virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.

  • Brad_Rudge Brad Rudge (@Brad_Rudge) reported from Croydon, England

    @virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • ClarisaRakosArt Clarisa Rakos Art (@ClarisaRakosArt) reported from Richmond, England

    @virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!

  • Levellers66 Johno (@Levellers66) reported from Spelthorne District, England

    @virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • colinbut66 Colinbut66 (@colinbut66) reported

    @virginmedia I’m currently looking at broadband options I will be phoning shortly to cancel

  • lisafoskett20 Lisa Foskett (@lisafoskett20) reported

    @virginmedia Who were they sold to as the app’s been unavailable all day for most! Been trying all day - constantly refreshing and trying to login! But - nothing!! Yet tickets selling now at extortionate prices… how did they get through & were able to buy??

  • LadyC70 OutNumbered3to1 (@LadyC70) reported

    @virginmedia @GeePalm How???? Your site has been down all day? Did you only have 2 tickets? Absolutely ridiculous

  • LKBpoolcoach Brian Penswick (@LKBpoolcoach) reported

    @virginmedia Didn’t even get on the suite , absolutely useless like the service you provide, time for a change

  • Milhouse56 Steve (@Milhouse56) reported

    @virginmedia It's a hub 2, so it's old, and I have asked for an upgrade before, I am on the edge of moving to another provider, as this is not the service I paid for. I've tried the app, it does nothing, thanks though

  • PaulineW35 Pauline Wallace (@PaulineW35) reported

    @O2 🤬😡 I've been trying to log onto the app since last night to no avail because its been down. I'd like to know how people have been able to get the priority tickets?? 🤔. Pointless benefit for Virgin media subscribers #o2priorityshambles #virginmedia

  • MitchDawnie Dawn (@MitchDawnie) reported

    @virginmedia Perhaps you could look into your website and apps working as they should by Saturday?! No real point in being either a virgin or O2 customer (I am both) if you can’t look after your customers as advertised!

  • jezrab Jeremy Rabinovitch (@jezrab) reported

    @virginmedia How have you sold out when everyone seems to have been frozen out all day. I will be making a complaint to @Ofcom about this.

  • theleylands leylo (@theleylands) reported

    @virginmedia @lancashire_mon Sold out to touts and staff from 02 and Virgin whilst letting down all your customers.

  • maxted_jo Joanne (@maxted_jo) reported

    @MelmoeJodie @virginmedia @ThreeUK Really is a piss take,10 hours and still not working,complete jokers