Virgin Media Outage Report in Leatherhead, Surrey, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Caterham, Southwark, Walton-on-Thames, Redhill, Leatherhead, Guildford, Hounslow, Mitcham, Merton, Ashford, West Byfleet, Feltham, Ashtead, and Staines.

City	Problem Type	Report Time
Croydon	Internet	3 hours ago
Caterham	Internet	21 hours ago
Croydon	Internet	24 hours ago
Southwark	Internet	1 day ago
Walton-on-Thames	Internet	1 day ago
Croydon	Total Blackout	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Dave (@BigadeeDave) reported 28 seconds ago from Richmond, England

  @virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!

• 
  T (@Miaopow) reported 1 minute ago from Richmond, England

  @virginmedia why is it when I do FaceTime or WhatsApp messenger to someone also on Virgin network it doesn’t allow me to? And I have to go to my 4G. That seems ridiculous!

• 
  catskidschaos (@catskidschaos) reported 5 minutes ago from Richmond, England

  Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!

• 
  mike (@mikeperrin58) reported 16 minutes ago from Egham, England

  @virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem

• 
  mike (@mikeperrin58) reported 17 minutes ago from Egham, England

  Anybody else having problems contacting Virgin Media now they have put their prices up

• 
  Stephen Brian Lowe (@StephenBLowe) reported 21 minutes ago from Kingston upon Thames, England

  @virginmedia internet has gone incredibly slow over the past 24hrs around the Kingston area. Any reason why?

• 
  _jarl_ostensen (@psjarlo) reported 24 minutes ago from Guildford, England

  @virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?

• 
  sarah smith (@sehsmiffy) reported 30 minutes ago from Richmond, England

  Dont waste your money , they even gave us a booster so the wifi reaches upstairs ... does it bollocks !!! Biggest pile of **** is virgin media !!! #VirginMediaSale

• 
  nala. (@Skky16) reported 35 minutes ago from Croydon, England

  If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.

• 
  Sophie Judge (@judgarama) reported 36 minutes ago from Merton, England

  @virginmedia I have called twice today to try to get help to fix the fault with my tv service, and been cut off both times w/out speaking to anyone. Your online help has not rectified. Can I speak to a human being pls for help?

• 
  Chivers67 (@Chivers67) reported 38 minutes ago from Addlestone, England

  @virginmedia All I’d like is to change my package, I press all the right buttons but you don’t have the right person on the other end of the Line. Poor show!

• 
  nala. (@Skky16) reported 39 minutes ago from Croydon, England

  @virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN

• 
  Christine Smith (@RoughieSmith) reported 43 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off

• 
  Ben Darlow (@kapowaz) reported 44 minutes ago from Richmond, England

  I wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP

• 
  Stuart Ross (@sturooo) reported 44 minutes ago from Guildford, England

  @virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract

• 
  Alison Carter (@AllyThornton) reported 47 minutes ago from Kingston upon Thames, England

  @virginmedia any idea on what is happening in the Kingston Upon Thames area or how long it’ll take to resolve? Impossible to WFH right now. Previous issues with your service makes me worried!

• 
  nala. (@Skky16) reported 56 minutes ago from Croydon, England

  @virginmedia fix up

• 
  Christine Smith (@RoughieSmith) reported 58 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them

• 
  Dave (@BigadeeDave) reported 59 minutes ago from Richmond, England

  @virginmedia Picture is pixelating when I record something & also when I pause and doesn't play properly after pausing? Please help!!

• 
  nala. (@Skky16) reported 59 minutes ago from Croydon, England

  @virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jax Teller (@JoshtJax) reported 7 minutes ago

  Virgin media is honestly the worst ******* internet provider out there

• 
  Gareth Edwards (@tuiman84) reported 7 minutes ago

  @virginmedia I’ll be still chasing it up and I’ll just keep going until I do get some compensation and satisfaction from you or I’m gone. 10 year customer as well #sad

• 
  Shaun Platt (@ShaunPlatt) reported 12 minutes ago

  I'm experiencing some weird DNS issues with Virgin Media today in London

• 
  Andy ✈ (@windowseatprfrd) reported 12 minutes ago

  @VirginMediaIE Hey Virgin Media - I'm trying to cancel (I'm moving house and it's just cheaper to sign up from scratch, sorry). I called but the wait time is a scandal, so I sent an e-mail to cancel@ (as your help page suggests). Should I expect a response or is that it done?

• 
  burpymcbigpants# (@trevorbone999) reported 13 minutes ago

  @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

• 
  Aaron (@aaronhiggins18) reported 14 minutes ago

  @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

• 
  Brigantian in Exile (@Wenxue2222) reported 18 minutes ago

  @purplescroll @virginmedia @giffgaff I have had similar issues since March. Slowdowns when the connection appears to be there normally but the bandwidth, specifically upload speed, is just non existent. Having to hotspot often just to keep working.

• 
  Karlim00 (@karlim00) reported 21 minutes ago

  @virginmedia @O2 10 year customer here, seems you have made it impossible to talk to someone on the phone now? we have been having problems ever since corona mostly tolerable 1 day issues. Today and yesterday we have no upload on our internet. If this is not fixed today, we will be leaving.

• 
  Sarah Tulip (@seztulip) reported 21 minutes ago

  @virginmedia Yes I’ve checked for service issues and rebooted etc as advised on your website

• 
  Stevey Brown (@iSteveyBrown) reported 23 minutes ago

  @namespace_dave experiencing the same issue :( also on Virgin Media.