Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 02/06/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Wandsworth, Hounslow, Southwark, Croydon, Carshalton, Mitcham, Coulsdon, West Molesey, Leatherhead, Egham, Twickenham, Addlestone, Reigate and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomHounslow Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • MelanieHart72 Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • traymca traymca 💙 (@traymca) reported from Worcester Park, England

    Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

  • jameslee_1985 JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • JackEORobinson Jack Robinson (@JackEORobinson) reported from Wandsworth, England

    Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • ntharanee Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia Bad service!

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • Kwame916 Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

  • jm1967uk Justin Moore (@jm1967uk) reported from Redhill, England

    @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

  • amiwrong82 MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • traymca traymca 💙 (@traymca) reported from Worcester Park, England

    @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

  • SustyPhilC Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • ntharanee Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • educationforum Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FormbyGeorge Craig (@FormbyGeorge) reported

    @virginmedia Wireless. It’s very slow on our phone’s, tablets and my wife’s work laptop, and sometimes just doesn’t work at all. The wifi signal drops in the kitchen, bathroom, and one of the bedrooms

  • kak03378 Kak0337 (@kak03378) reported

    Virgin media internet is down in north London… again… @virginmedia #virginmedia #down

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @virginmedia Yes back online, yet again paying for no service! All companies have to invest and improve, not many decide to whack a 10% increase to customers. You want more people to enjoy it, so you get more customers and more money and for that you’re making existing customer pay for it

  • gdscar George (@gdscar) reported

    Been cut off trying to get through to @virginmedia 3 times. Do you know that there's a problem with your telephony system?

  • whodo_voodoo Craig | LunarShadow Designs (@whodo_voodoo) reported

    @BadSquiddoGames I know Virgin Media were having issues on broadband side this morning before I left for work, they're merging with O2 so might be some overlapping issues.

  • BBHowarth Brett BradleyHowarth (@BBHowarth) reported

    @virginmedia I'm trying to cancel my internet. I have spent an hr and 15 mins of my time today on the phone to your ridiculous team. 3 times I've selected the options and got through to someone who tells me I'm in the wrong dept and then they transfer me to another dept and the phone dies.

  • soulfoodcafe395 💚🌱❤ Soul Food Cafe ❤🌱💚 (@soulfoodcafe395) reported

    @vmbusiness Your broadband is down at our premises... we cannot process credit card payments. Is there is an outage? When will this be resolved?

  • krisbradshaw Mr Duncan-Bradshaw (@krisbradshaw) reported

    @virginmedia WHY ARE MY TWEETS BEING IGNORED!!??? VERY POOR CUSTOMER SERVICE

  • Nicky_P_Smalley Nicky Smalley (@Nicky_P_Smalley) reported

    After 3 calls and a complaint, the internet seems to be working again. Why did you have to make it so difficult @virginmedia?

  • James_Weaver92 James Weaver (@James_Weaver92) reported

    @virginmedia Can you please send me another link to a live chat? I was told on Tuesday in 48 hours I would have confirmation of my delivery for a TV box (which we have never received). I still have not received any confirmation.