Virgin Media Outage Report in Leatherhead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Mitcham, Southwark, Croydon, Hounslow, Wandsworth, Redhill, Egham, Woking, Merton, Sutton, Leatherhead, Guildford, Richmond and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Mitcham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
-
ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible
-
Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
-
ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500
-
kaley 🏁
(@kayldavenport) reported
from
Wandsworth, England
im missing all of this bloody game @virginmedia SW17 service is DISGUSTING
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
-
kaley 🏁
(@kayldavenport) reported
from
Wandsworth, England
virgin media I WOULD LIKE TO WATCH THE FOOTBALL, sort it out! internet is awful 🥲🥲🥲
-
The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?
-
deborah norton
(@deborahnorton1) reported
from
Richmond, England
@virginmedia down again your service is hopeless
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
-
Gav Mac
(@Gavarnos) reported
from
Croydon, England
@PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
-
korondi joco
(@korondijoco) reported
from
Horley, England
@virginmedia At that time only 2 devices were connected. The wifi is pretty much useless, constantly loosing connection. The speed over wifi is extremely low. Do you think it might be an issue with the router?
-
Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
-
Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
-
Bobby
(@bobby_media) reported
from
Kingston upon Thames, England
@virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)
-
Oliver Pusey
(@OliverPusey) reported
from
Kingston upon Thames, England
@virginmedia No internet this morning, but according to your status page, there isn’t anything wrong. We know it isn’t just us and our whole street is out. Really wonder why we bother with Virgin, your reliability is shocking and your service is horrendous.
-
The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia No sorry - telematics should help you out
-
korondi joco
(@korondijoco) reported
from
Horley, England
@virginmedia Can that diagnose problems with the router?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sue Jackson
(@larracroft) reported
@virginmedia I made a complaint to your colleague but nothing has been done. Why are customers expected to wait nearly an hour to get through to customer services especially as customer services weren’t available for the whole of Saturday!!
-
Tommy Docherty
(@TommyDoc36) reported
@virginmedia The box freezes on 'Welcome' screen and takes multiple reboots to get it eventually started. Had problems with it ever since I got the new remote. Other problems are - it doesn't play any 'catch-up' programmes, and, it only plays the first three minutes of recorded programmes.
-
PepeHasFallen
(@rpepe88) reported
@virginmedia I do need help. Tried using your whatsapp service and calling but nobody understands. You’ve been overbilling me for 3 months now
-
david
(@theking1534) reported
@virginmedia im not get any mobile signal on my phone I have check the network coverage in my area ne34 0te every think seem Ok but it not please help asap
-
Nico Daniel Smit
(@nicodsmit) reported
@virginmedia Rubbish. That was 11 Jan. It is 30 Jan today. How much time do you need? Just more @virginmededia excuses! NO ONE at your useless organisation is willing to take responsibility and either fix it or return my money and admit you cannot or dont want to do it!!!!!!!!!!!!!!!!!!!!!!!!
-
The Artful Dogger
(@MetzieMetz) reported
@virginmedia I'm trying to call customer services but get cut off on connection after I've waited on hold for 30 mins + Can someone call me back?
-
Iain
(@FGLBFAKF) reported
@virginmedia And here is a glowing example of the wonderful service of Virgin Media. They made a mistake and disconnected my service (very promptly, didn't take 48 hours to do that as it was disconnected exactly at midnight on Friday despite having been extended to the end of March). 1/2
-
Daniel Kelly
(@DanielK52742301) reported
@virginmedia virgin get my broadband working. Had no services since 19th of January, it is not acceptable. EH29 area, shocking service, shocking customer service, shocking company
-
Andrew Harrison
(@Andrizu05) reported
@virginmedia just been on hold trying to get through to the cancellations department, eventually got through and call was terminated. How can I cancel my services due to the ridiculous price rise. Your phone lines are a disgrace
-
Allstarii
(@Allstarii1) reported
@virginmedia When you ring there is also no mention of a technical fault... That was the issue on Friday though