Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Coulsdon, Croydon, Hounslow, West Molesey, Leatherhead, Wandsworth, Egham, Twickenham, Mitcham, Addlestone, Reigate, Godalming and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Maria Ann Mole
(@MariaAnnMole1) reported
from
Kingston upon Thames, England
@virginmedia you tube is not loading. Seems like a lot of people are having this problem
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
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Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I spent almost an hour on the phone to a nice customer advisor who then forwarded me to another department. half hour later my disconnect. I called back to go through security- when answering my q’s disconnected. another half hour disconnected. Can comeone call me!!!
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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Kat P
(@KateProudman) reported
from
Richmond, England
@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia It’s not working at all...
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Zachy P
(@povey_zach) reported
from
Richmond, England
Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.
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Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I’ve done everything,still not working
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia My internet it’s still down and I haven’t got any response...
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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heartsure
(@HeartSure) reported
from
Kingston upon Thames, England
@vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats
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Neil Milliken
(@NeilMilliken) reported
from
Cobham, England
@MarshaCollier @MiaD @AkwyZ @rwang0 @dhinchcliffe @JolaBurnett @ipfconline1 @alvinfoo @helene_wpli @digitalcloudgal @KeithKeller @DigitalColmer @TmanSpeaks @HaroldSinnott @jeffkagan @virginmedia It baffles me how an Internet Service Provider has not been capable of successfully implementing call centres from home when my bank has managed to. They own the infrastructure for goodness sake.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia There’s no problems on my area
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
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Matthew
(@MetfeXs) reported
from
Merton, England
@TheBull39 @virginmedia Got exactly the same problem...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arch
(@Rrchiie) reported
anyone else’s virgin media just crashed, stream crashed n ****
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elizaa
(@LAH1918) reported
@virginmedia I am having difficulty with new virgin set up - I have been trying to speak to someone but live chat is never available and on the phone line it says 'there are no faults with your equipment goodbye' and hangs up. I have a package with average speeds of 132mbs...
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Adrian Yalland
(@AdrianYalland) reported
@scribblercat @virginmedia We have to endure VM because we are too lazy to spend a month on-hold to cancel the account. To say the service is poor is an understatement. You could have come to ours to work, but we have regular sloooooooowwwww iiiinnntttteeerrrnnnnneeeett coonneeeeeeeeeecctiiiiviiityyyyyyyy
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Maurice Hawkins
(@mohawkkkk) reported
@CawoodTony @virginmedia Trust me dont waste your time They do not take any real steps to help and your account will stay compromised although you, myself, and countless others are innocent. If you’re having any trouble with your account reach out to #Gitsecuriti on insta for help he’s the best out here
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elizaa
(@LAH1918) reported
@virginmedia ... I am getting speeds of up to 7mbs. I work from home for the NHS & the Internet is that poor I have to use my phone hot spot. I have sent a complaint buy heard nothing. I would be happy to upgrade at the current black Friday offer of £27 a month for M350 but...
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Amanda Jane
(@1andonlymandles) reported
@virginmedia has been dropping out for months now and all I get when I contact them via the app is the same message “Fault in the area” “Check back in 24 hours” Impossible to contact anyone via phone or chat due to high volumes. My broadband has been down all evening😡
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Amelia
(@xbaeniex) reported
@virginmedia Yes I am and it says NO service issue! Tell me what is the point in me paying for a service that I am not getting??
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shaun foster
(@shaunfoster80) reported
@virginmedia if anyone is ever thinking of joining these jokers think again. 4 months ago we signed up and today they came for the 6th time to still not do the job .. utter shite service .. robbing bar stewards .sick of booking day off work to be let down. They must of gone bust
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Emma
(@Emma50597877) reported
@virginmedia Shock the link isn’t working, honestly the worst service I’ve ever had. I want someone to call me asap in the morning as nothing is working. Please tell me how I arrange a phone call, I shouldn’t have to phone again?!
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Dianne Marchant
(@Di4nn3) reported
@virginmedia I wouldn't say having outage issues for 4 months, no TV for over a week, is fixing issues quickly! I call ot a shambles.Paying for a service we're not getting is a joke. Regardless of getting a pittance refunded for the inconvenience of the loss