Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 03/10/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Sutton, Guildford, Kingston upon Thames, Hounslow, Richmond, Woking, Redhill, Mitcham, Wandsworth, Egham, Merton and Leatherhead.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

  • danhacks DanQPRHackney (@danhacks) reported from Lambeth, England

    @virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @HarryBrianEllis I moved from virgin media years back. Dodgy bills with made up charges and internet constantly going down. Never looked back

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @MylesWardenOwen @richardbranson @virginmedia Virgin media has been going down for years. When I was with virgin my internet was constantly down, at least once a month. Change, they are crap.

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.

  • robskils Robin L-S (@robskils) reported from Wandsworth, England

    Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattSenior84 Matt Senior (@MattSenior84) reported

    @virginmedia how come for nearly a week now the YouTube app hasn't worked on my tivo box. It works on every other device and the other apps work. I've rebooted it and get no errors just a spinning purple circle

  • campers_moll Lindsey 🇬🇧 Defend Free Speech🇬🇧 (@campers_moll) reported

    @virginmedia Test says there’s an intermittent signal issue in my area. BN10 7. Currently 56mps any update on issue?

  • ChrisWantsSleep Chris (@ChrisWantsSleep) reported

    @virginmedia I'm not worried about the service check website, I'm worried that my Internet connection doesn't work.

  • richbeaucoach richard beaumont (@richbeaucoach) reported

    @virginmedia arranged pre site visit for yesterday and nobody showed. After 50mins wait on telephone was advised ‘no engineer’ available. No contact with me to advise. Awful service. I took a day off work for that !

  • garyhorneimages imagesbygary (@garyhorneimages) reported

    Why is @virginmedia #virginmobile down again 😡🤬 no signal, trying to work from home

  • mightyigor Mighty Igor (@mightyigor) reported

    @virginmedia The staff community just copy and paste the same response. The fact that there are numerous posts on it means it's an issue you should be resolving.

  • dfmnet Daniel Marques (@dfmnet) reported

    @virginmedia please fix my Internet... I need to play COD... Sorry, work from home.

  • humphris_mark CecilParkMark (@humphris_mark) reported

    @virginmedia thanks - but i can't connect to that link either by wifi or cellular dat connections - does this mean there's a widespread issue?

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

  • RickBeenham Richard Beenham (@RickBeenham) reported

    @virginmedia Just done that. It’s still showing as no service.