Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Croydon, Southwark, Richmond, Woking, Redhill, Mitcham, Wandsworth, Egham, Merton, Sutton, Leatherhead, Guildford and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
Please can you advise help for small businesses who have had to close due to #COVIDー19 and can’t afford to keep on paying for broadband @virginmedia.
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Will Ricketts
(@tb_doc) reported
from
Merton, England
Shit just got real! Not only am I self-isolating, but my @virginmedia WiFi keeps going down #FirstWorldProblems 😱
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gary marshall556
(@GMarshall556) reported
from
Ashtead, England
@virginmedia any chance you can answer the phone as I need to cancel my sky sports subscription!!!
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Jason White
(@JasonWhite09) reported
from
Hounslow, England
@virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.
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Köksal A.
(@koksal) reported
from
Richmond, England
@virginmedia Check the customer support phone records. Accnt: 315695405 Area Ref: 03
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James H
(@jameshirsz) reported
from
Croydon, England
@virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.
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Dr Tom Moore 🏳️🌈 🇪🇺
(@Theoryjoy) reported
from
Kingston upon Thames, England
@virginmedia It couldn’t happen at a worst time. Last time it was down there days and was completely confused by the statutory compensation scheme.
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Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
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Justin Ho
(@justinctho) reported
from
Richmond, England
@virginmedia tv not working in the TW2 area
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Butterworth
(@buttsy1972) reported
@virginmedia cancelled TV and associated mobile sim within cooling off. Receive bill for £0.00 in respect of mobile. Complain that received bill as should be cancelled. Reply to complaint states all ok as not cancelled. Seriously! Just cancel and delete me from all records!
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Danny Burns
(@danny2014b) reported
@Melaniemurrish @virginmedia As for signing up to be notified when they were back in stock, they can’t even contact me back as a new customer with no tv service so fat chance you’ve got of hearing from them.
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Andy Thomson🧓👓⚽️⚒🎸
(@andywalttommo) reported
@virginmedia Did that. First attempt told me an engineer had already been booked to investigate, and gave a link to manage the booking, which didn't work. Second attempt said that there is an issue and it needed reporting. Not very helpful, as usual.
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mrspecks
(@mrspecks) reported
I am getting so annoyed with @virginmedia for the amount of outages/problems I have on a regular basis. It is constant and when I work from home it is not good and my employer is not happy as I am a key worker. When are you going to get your act together and stop it happening
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Andy Thomson🧓👓⚽️⚒🎸
(@andywalttommo) reported
@virginmedia In fact I ran a test which promised "clever checks" and got the following- "Looks like there’s still an issue with your connection We’re looking into it. Check back here after 23 hours and if there’s still an issue we’ll help you book an engineer."
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🕺
(@Schimmyyaschim) reported
@virginmedia Service checker said 'you already have a technician booked' i havent booked anything and the service went out in the last few hours. Cannot log-in to check anything
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PLSE HELP/NOTE THX
(@GoodServicePlse) reported
@virginmedia As advised I can't be bothered to help you sort problems with your infrastructure anymore. Unfortunately I am also a customer, I can't wait to leave such a poor organisation. This and the "upgrade" to 360 the final straw.
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Dr Nicole #StopTheDeportations Willson
(@NicoleWillson) reported
Really getting fed up with the constant broadband outages from @virginmedia. Apparently there are no service issues in the area but I beg to differ!
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Just Me
(@BusiPsych) reported
@virginmedia why is there intermittent service and drops throughout the day in London? Don’t say there’s no reported problems - only Virginmedia customers on work meetings are the ones dropping out. #VirginScrewed #virginmedia
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Harsha Kariawasam 🐞
(@harsha2903) reported
@virginmedia Thanks and yes, I know those!! But that doesn’t help me with the office work I have to do, does it???