Virgin Media

Virgin Media Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leatherhead, Surrey, England 03/15/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Guildford, Ashtead, Staines, Merton, Godstone, Sutton, Kingston upon Thames, Hounslow, Richmond, Woking, Redhill and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • narly narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • 2pintsuk Tel (@2pintsuk) reported from Redhill, England

    @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round

  • HardikVishna Hardik Shah (@HardikVishna) reported from Richmond, England

    @virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?

  • RonnieD88779995 Ronnie De Guzman (@RonnieD88779995) reported from Hounslow, England

    I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog

  • theasthinkings Thea (@theasthinkings) reported from Lambeth, England

    @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

  • HonorarySpock Paul Harper (@HonorarySpock) reported from Croydon, England

    @virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating

  • CrineyInsalata Criney The Duchess of Brixton🧚🏾‍♀️ (@CrineyInsalata) reported from Hounslow, England

    I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...

  • JXMSZ JW (@JXMSZ) reported from Croydon, England

    Is everyone’s Virgin Media internet still not working?

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?

  • Joybalfe Joy Balfe (@Joybalfe) reported from Croydon, England

    @virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!

  • ReedGooner 🔴📖⚪️ (@ReedGooner) reported from Croydon, England

    @virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.

  • itsmeinleek Adam Dolphin (@itsmeinleek) reported from Redhill, England

    @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

  • charlie_morrow Charlie Morrow (@charlie_morrow) reported from Lambeth, England

    @virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nathan18410011 nathan (@nathan18410011) reported

    @virginmedia yet again the wifi has gone off this service provider is an absolute shambles! 😡

  • houseoflabrys Nazmia Jamal (@houseoflabrys) reported

    @virginmedia Yes. Please explain how to get an engineer out the service has been patchy at best and now only works in a single room which is unacceptable. Thank you.

  • captainale_ Ale de Capitani (@captainale_) reported

    Virgin Media is sending an engineer to pick up the old kit today and hasn't provided me with the time he'll turn up, just said "today"??? Do they seriously think I'm gonna stay in all day at an earshot from the doorbell? What planet does their customer service live on?

  • ViiGos ViiGos (@ViiGos) reported

    @virginmedia No! On a one hour call this morning, the broadband had cut out 6 times. When will this issue be resolved in the N4 area?

  • rossh_27 PriyaSingh (@rossh_27) reported

    @virginmedia Hi I checked but doesn’t seem to have any outage atleast now. But even now connectivity is very poor and WFH is getting difficult as I kind of lose the connectivity in middle especially while on WebEx meetings. I wish I could show you how is it!

  • imalik80 malik (@imalik80) reported

    @virginmedia 4 days without Internet! Thats not normal . I don't live in country side this is London sw8 . I can't just sit and wait. What do I tell my clients sorry can't attent the meetings Coz I don't have working Internet and that virgin can't fix until the 19th.

  • LadyOliviaFox Peregrine Nipsy (@LadyOliviaFox) reported

    I’m sick to death with @virginmedia for the third time in 3 weeks we have zero internet. Our router was replaced on the 31st July and apparently it’s already broken and need to be replaced. This will be our 5th new router from them.

  • WR1782 Wayne (@WR1782) reported

    @virginmedia Hi. The broadband seems fine. Its just the YouTube app that is really laggy and slow :(

  • gee_raven_ Gee 🖤 (@gee_raven_) reported

    @virginmedia will I be reimbursed for the time my WiFi’s been down? It’s been off for about 24 hours now and I’ve had to buy more data to actually be able to do the things I need to

  • FlexusRex Elliot Thomas (@FlexusRex) reported

    @lcfcwaggy @virginmedia I’m the le18 area and have been having major net drops for a few months now if I leave the room my router is in and go to the kitchen I drop down to 2 bars of WiFi strength and when we ring all we ever get is work is being done in your area