Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Leatherhead, Laleham, Croydon, Woking, Hounslow, Redhill, Mitcham, Weybridge, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, Tadworth, Kingston upon Thames, and Caterham.

City	Problem Type	Report Time
Leatherhead	Internet	16 hours ago
Croydon	Wi-fi	1 day ago
Woking	TV	2 days ago
Woking	Wi-fi	2 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 32 seconds ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Nick Tippett (@nicktippett) reported 35 seconds ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  R. Aaron (@aaronuart) reported 7 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Staffora (@staffora) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Jacqson (@JacquelineCabl9) reported 12 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Rana Rahman (@ranaraptor) reported 16 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  peter james wigley (@pjwigley) reported 17 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 18 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  J (@not_on_fire) reported 25 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Stephen Champion (@Champs707007) reported 25 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Mike Fuller (@ninepine) reported 26 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  DJ MRT (@DJMRT) reported 26 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Nada Tharanee (@ntharanee) reported 29 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Ranjan Mallya (@RanjanMallya) reported 34 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Ravinder Judge (@judge_ravinder) reported 40 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 41 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Joana (@JoanaLoGomes) reported 49 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Andy Walker (@educationforum) reported 53 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 54 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Trevor Graham (@MrTG_Tweets) reported 57 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 4 minutes ago

  @status_is_down Yes, @virginmedia broadband is down for me currently. Been down nearly all day now

• 
  entrustTMF (@entrustTMF) reported 5 minutes ago

  @BertySi @virginmedia That's certainly the least they should be doing IMHO. This is a ridiculously long period of being unable to access their service @virginmedia, can this be organised as a matter of urgency? I have sent a DM as well

• 
  Emma Thompson (@emmathompy) reported 5 minutes ago

  @virginmedia I'm trying so hard to log in and see what TV and broadband package deals you can offer me but I'm in a cycle of linking to my o2 account and then a transfer link coming through and doing nothing! How can I fix this?

• 
  Matthew Belcher (@rinnerville) reported 5 minutes ago

  @youfibre so leave virgin media cos they were crap and now you guys have sold out to them. Time to look for a new supplier.

• 
  CrankyGeek (@pepetideo) reported 9 minutes ago

  @virginmedia you should not be glad. You should be ashamed of your terrible track record so far

• 
  Paul Matthews (@Pmatthews123) reported 9 minutes ago

  @virginmedia Yes and told the same as it’s all in 1 package I can’t cancel Tv part and keep the BB until sky sort it out which is after my end date and therefore I will be charged inflated price- all I want is to cancel TV and until switch happens keep the BB surely VM can do this

• 
  Dan (@DanielKennett77) reported 11 minutes ago

  @virginmedia 48 hours now with intermittent broadband. BR6 area. According to your useless website there are no issues in the area. I beg to differ.

• 
  TheRealCraig (@AnIndividualist) reported 11 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  Adrian Jones (@AdrianTJones) reported 12 minutes ago

  @virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed

• 
  entrustTMF (@entrustTMF) reported 14 minutes ago

  @robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years