Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Dorking, Woking, Addlestone, Walton-on-Thames, Redhill, Richmond, Hounslow, Mitcham, Ashtead, Guildford, Epsom, Feltham, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Total Blackout	12 hours ago
Croydon	E-mail	13 hours ago
Wandsworth	Phone	15 hours ago
Dorking	Internet	21 hours ago
Croydon	Internet	1 day ago
Woking	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Rana Rahman (@ranaraptor) reported 4 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Nick Tippett (@nicktippett) reported 6 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Shaun (@Shaun1799) reported 7 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Mike Fuller (@ninepine) reported 11 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  J (@not_on_fire) reported 11 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 12 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 13 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 18 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Geoff Rogers (@GeoffRogersEU) reported 22 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Patrick Smith (@P4TTL) reported 26 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 32 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 34 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 41 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Craig Freeman (@craigdfreeman) reported 42 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Tom Vincent (@TomboBrewster) reported 54 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Beth (@bethcanadian) reported 55 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Befitat50 (@befitat50) reported 56 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Jeff Brown (@fadermonkeyking) reported 59 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  R. Aaron (@aaronuart) reported 60 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Coyne (@Coyn_3) reported 4 minutes ago

  @virginmedia internet is down and out I have no power what do ever leading to my router ? What seems to be the problem ?

• 
  lifeislife (@nothings1mple) reported 5 minutes ago

  @virginmedia @PeteUK7 Very poor service @virginmedia , why is it companies like yours make an already difficult time even worse, shame on you.

• 
  Rebecca Réva (@AvaniEbony666) reported 8 minutes ago

  @virginmedia WHAT HAS HAPPENED TO YOUR BLOODY COMPANY POLICIES AND VALUES?? Or doesn't that Schmitt system no longer concern you that your performances are going down ever so quickly and IM READY to leave WITHOUT PAYING any EXIT FEE

• 
  David Wykes (@Wykesdwworld) reported 11 minutes ago

  @PeteUK7 @virginmedia Don’t worry automation and AI will never make mistakes! RIP

• 
  Scotty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🏳️‍🌈 #YES (@ScottyS396) reported 14 minutes ago

  "There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! 😩

• 
  🦉 (@_littleimpulse) reported 16 minutes ago

  @virginmedia Yes: no WiFi. It went off in the middle on the thunderstorm Wednesday night/early Thursday morning & has not reconnected. Online it’s saying a hub connection issue, but I know it went off with the storm…

• 
  Sanjio (@Aloogobipudh) reported 18 minutes ago

  @virginmedia nobody manning customer services phone number or WhatsApp. Chatbot also unable to triage query. Offline for a week. #poorcustomerservice

• 
  Miles (@milesc2003) reported 21 minutes ago

  @virginmedia An estimated fix time would be nice. Just getting a standard error message… would really like to know what the problem is please

• 
  Mark Sutherland * (@markenello) reported 31 minutes ago

  @MattyBeer @virginmedia Its broadband and TV but I've had more than enough of the terrible service

• 
  Frazzz (@FrazzzYT) reported 34 minutes ago

  Like you cannot make this BS up am sick of how bad @virginmedia are. Clearly your automatic systems are busted. And you're making staff do double work to fix ITS problems