Virgin Media Outage Report in Leatherhead, Surrey, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Leatherhead come from postal codes KT22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leatherhead, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Guildford, Hounslow, Mitcham, Merton, Ashford, and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 47 minutes ago |
|
Croydon
|
Total Blackout | 5 hours ago |
|
Southwark
|
7 hours ago | |
|
Southwark
|
Internet | 9 hours ago |
|
Southwark
|
Internet | 1 day ago |
|
Ashtead
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
-
liz mcdonnell (@lizmcdonnell1) reported from Wandsworth, England@virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!
-
cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild (@MillsRyder) reported from Kingston upon Thames, England@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
-
David Macfarlane (@DigitalDaveMac) reported from Wandsworth, England@virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys
-
Mrs R (@KateRenton) reported from Merton, England@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
-
Stefan Rance (@BeaverWatcher) reported from Richmond, EnglandYo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!
-
Jeremy Gibson (@jezgibson) reported from Croydon, England@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
-
Anna Maslowicz (@annamazz) reported from Kingston upon Thames, England@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone
-
Hayley (@Misshayley_1) reported from Kingston upon Thames, England@virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy
-
David Macfarlane (@DigitalDaveMac) reported from Wandsworth, England@virginmedia It seems clear that in some locations you just offer terrible and inconsistent service. Given how much You charge it’s unacceptable that your response is in effect ‘sometimes it takes a while’. I have never known such appalling and unreliable service
-
DickDunford (@DickDunford) reported from Kingston upon Thames, England@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
-
DickDunford (@DickDunford) reported from Kingston upon Thames, England@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
-
Ladakovich. (@ladakovich) reported from Richmond, England@Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((
-
David Webb (@craftybeards) reported from Kingston upon Thames, England@virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.
-
Mrs R (@KateRenton) reported from Merton, England@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
-
Nicola Arnold (@njanea) reported from Richmond, England@virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!
-
Mrs R (@KateRenton) reported from Merton, England@virginmedia would love to watch this but you cannot provide the service that we pay for.
-
Christopher Golds (@chrisgolds) reported from Wandsworth, England@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.
-
HoodyStealer (@CrisSarfLDN) reported from Lambeth, England@virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery
-
Chris (@HWick_Bluenose) reported from Richmond, England@virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.
-
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
-Brennan- (@BrennanAyres02) reported@virginmedia It’s all devices, it says on the service status that there is nothing wrong in my area but then I click the test hub and it says that there is an issue. Been over a day now
-
Tracy Dines (@DinesTracy) reported@virginmedia Have tried that. Cant@get past the message remove package or add service. I want to know why my package has gone up to £55. When same package is £24 for new customer. Terrible service@
-
Ind50 (@iny1951) reportedI have been awarded £2.63 compensation?! Got my virgin media rooter Monday, engineer came Thursday then again Friday as they discovered it was not connected from the street?! Had they asked when I joined this issue would not have arisen. No wifi for 5 days and I get £2.63 comp!😠
-
@scottburton (@scottburton1982) reported@virginmedia are ****
-
Tracy Dines (@DinesTracy) reported@virginmedia Offer me new discounts then as have been a customer for years. As i will leave and find a better deal
-
Dave J (@foomaniac) reported@virginmedia Any known issues in WF5? Internet is down here. Green light flashing on router. Tried reboot, no joy. Been over 30mins now with nothing.
-
Tracy Dines (@DinesTracy) reported@virginmedia Need to speak to someone I can understand. Terrible line to India. My bill has gone up to £55 for phone and broadband. Same package £24 for new customer. Terrible service. How to treat loyalty
-
Sir Bee (@beezlebum) reported@virginmedia I know where it is. Where's my service? Where's my broadband? Where is my explanation (that isn't a cut and paste generic response)? Do you really think it's okay to deprive me of a service for two months because you can't sort out a simple problem?
-
Tom Whittle (@twittle16) reported@virginmedia everytime i get through to your pre-installation team, they mess me around because i want to cancel it. I wont be in on the installation date and i will cancel the direct debit with my bank and we will call it quits yeah 👍
-
Karen (@karengrrrl) reported@virginmedia outsourced service that doesn't understand you. Outdated process. No internet for a week after moving in #winning