Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Mitcham, Croydon, Hounslow, Reigate, Guildford, Redhill, Walton-on-Thames, Wandsworth, Dorking, Woking, Addlestone, Richmond, Ashtead, Epsom, and Feltham.

City	Problem Type	Report Time
Mitcham	Internet	6 hours ago
Mitcham	Wi-fi	7 hours ago
Croydon	Wi-fi	11 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Hounslow	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  ☆ Liezel ☆ (@liezel_t) reported 3 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Nick Tippett (@nicktippett) reported 5 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Shasa Colson (@THE_COLSON) reported 8 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Nick Tippett (@nicktippett) reported 9 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Geoff Rogers (@GeoffRogersEU) reported 9 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 11 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 11 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 21 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 24 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Alyson Leitch (@Geordiesbird) reported 24 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Andy Walker (@educationforum) reported 28 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Nada Tharanee (@ntharanee) reported 30 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Rana Rahman (@ranaraptor) reported 33 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  R. Aaron (@aaronuart) reported 34 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Rana Rahman (@ranaraptor) reported 34 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Jeff Brown (@fadermonkeyking) reported 36 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 40 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 47 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Philip 🦅 (@Phil_Swallow) reported 52 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 54 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jambo (@The_real_Jambo_) reported 6 minutes ago

  @O2 @davehpayne O2 have went downhill since merging with virgin media, been a loyal customer of 02 for over 20 years but considering leaving when my contract is up.

• 
  Al Murray Jnr🔴 (@Borochubster) reported 9 minutes ago

  @MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.

• 
  Shaun (@RockerSBM) reported 10 minutes ago

  @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

• 
  Sean Pearson (@soapyrct) reported 10 minutes ago

  @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

• 
  Edward Hamilton (@epwhamilton) reported 11 minutes ago

  @virginmedia You've also texted cancelling the engineer that I'd booked because it's a network issue, but again I have no information. Hence the frustration

• 
  Captain Dave FYI (@davidtrnr1) reported 11 minutes ago

  @JonStone101 @virginmedia They say sorry a lot . Proper **** company

• 
  UDI for The North 🐧 (@SunyaSutti) reported 13 minutes ago

  Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

• 
  Taz (@AppleTerence) reported 15 minutes ago

  @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

• 
  Davie G 🇬🇧 (@fredbeare) reported 17 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer

• 
  Howard (@HOWARD301483152) reported 18 minutes ago

  Thank you virgin media for selling the phone network to 02 one of the worst phone companies in the world brain dead customer service stay well clear people