Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Walton-on-Thames, Epsom, Hounslow, West Molesey, Guildford, Kingston upon Thames, Mitcham, Reigate, Redhill, Wandsworth, Dorking, Woking, Addlestone, and Richmond.

City	Problem Type	Report Time
Croydon	TV	21 hours ago
Croydon	Internet	1 day ago
Walton-on-Thames	Internet	2 days ago
Croydon	TV	3 days ago
Croydon	Internet	3 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Geoff Rogers (@GeoffRogersEU) reported 6 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Rana Rahman (@ranaraptor) reported 10 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Andrew Wood (@andrewlwood) reported 12 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Jack Robinson (@JackEORobinson) reported 17 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Jeff Brown (@fadermonkeyking) reported 20 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Tom Vincent (@TomboBrewster) reported 22 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 30 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  R. Aaron (@aaronuart) reported 35 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Trevor (@TRSafcw) reported 37 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 46 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Robert Hallam (@Robertfhallam) reported 47 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Mike Fuller (@ninepine) reported 47 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 48 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Justin Moore (@jm1967uk) reported 49 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Kirsty Nunn (@kirstyrosenunn) reported 52 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 1 hour ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  John lumb (@Johnlumb67) reported 1 hour ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Mike Fuller (@ninepine) reported 1 hour ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Ravinder Judge (@judge_ravinder) reported 1 hour ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason ferguson (@Jasonrfc90) reported 3 minutes ago

  @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping

• 
  Ali@Makely (@MakelyStudio) reported 3 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 6 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

• 
  Stephen B (@StephenB9fle) reported 12 minutes ago

  @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

• 
  Nicholas (@Nichola09215766) reported 12 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Paul ▶️ (@customerchamp1) reported 15 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Robert de Bruin (@RdeB1973) reported 15 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Davie G 🇬🇧 (@fredbeare) reported 16 minutes ago

  @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

• 
  S.U (@SU__Crypto) reported 16 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.

• 
  Mark King (@markkinga) reported 17 minutes ago

  @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.