Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leatherhead, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Ashtead, Tadworth, Redhill, Croydon, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Guildford, Hounslow, Mitcham, Merton, Ashford, and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 16 hours ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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Tom Vincent (@TomboBrewster) reported from Egham, EnglandNot a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandThere’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandAgain my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Robert Hallam (@Robertfhallam) reported from Spelthorne District, England@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Murphy (@njamurphy) reported@virginmedia my god getting through to customer services is awful and the chat bot is next to useless. I would like to confirm if the planned works on Tues 27th are still going ahead so I can arrange to work elsewhere that day. This is the only way I can think of getting in touch
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Stephen Cox (@c0xy86) reported@virginmedia literally the worst customer services!!
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Jason (@gorefan72) reportedSo @virginmedia are still crap. Over 8 hours on the phone, spoken with more than 14 different people, 5 wasted days waiting for installation, and it is now 22 days since I was meant to be allowed to use their service. #badcustomerservice
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Dennis Stanistan (@DennisStanistan) reported@virginmedia @Zarsama1 ****, the onlyfans bots didn't reply to this one
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Kelly Roberts (@KellyRo32126298) reported@virginmedia broadband down today was down yesterday as well no known issues reported on your website but still can't get on and it's a 45 min hold to speak to someone
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Steven Clarkson (@CHUCKY1888_) reported@virginmedia What do you think? Lol "turn it off and on again" I've also had "it could be an area fault" if it is then my areas been running slow for the last 7 months 🙄 I have friends and family who have had there tivo box replaced with a v6 box and not even had to ask for it 🤔
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David Ottolangui (@ottolangui) reported@virginmedia Welll….the answer is screw you despite 25 years custom, I will never use another virgin media service again, your lose not mine
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Stephen Cox (@c0xy86) reported@virginmedia Apparently not. You just lost a loyal customer of over 10 years
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Steven Clarkson (@CHUCKY1888_) reported@virginmedia your customer service is abysmal 🙄
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Giacomo Arru (@ArruGiacomo) reportedHi @virginmedia , it's been 1 week of frequent broadband outages, and the support is simply non-existent #virginmediadown - we're trying to work from home here 😫