Virgin Media Outage Report in Leatherhead, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Staines, Merton, Godstone, Sutton, Guildford, Kingston upon Thames, Hounslow, Richmond, Woking, Redhill, Mitcham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
-
#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help
-
Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
-
Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Dont use the virgin router switch off wifi buy another router and use the virgin one as a modem. I did this at another property and its fixed all my issues apart from the dns issue. Thats an issue due to the way the virgin router works
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
-
Ryan Fowler
(@ryanpfowler) reported
from
Croydon, England
@virginmedia poor internet service yet self check says no issues and no online agents available
-
Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Well we already had an engineer out and even he confirmed its the most problematic router virgin has given out. Especially with the dns issues. We also have 6 people in a 3 story house. We were told adding wifi extenders also cause issues so we cant even get signal now...
-
crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
-
Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
-
Hadders
(@chelsian) reported
from
Epsom and Ewell District, England
Love this, just called up @virginmedia to tell them I am leaving and they are too busy to take the call!! 🤔 that’s how you keep a customer.
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
-
Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
-
Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
@virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Thanks but my postcode not recognised and already been there done that. Have seen some of your guys by the box outside and all sorted apparently. Your customer services are supposed to be ringing me back with and engineer appointment which I don’t need.
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia been on the phone for 30 minutes trying to get lack of internet sorted. Myself and neighbours on two year old virgin and all have issues but you cannot detect any. You cant access you technicians diary either so #unresolved. #frustrating @richardbranson
-
Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Its been 6 months and the solution was to not use the virgin router...thats not a solution
-
Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
-
Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Smirthy
(@Smirthy1) reported
@virginmedia what is going on with the broadband service in the Heworth area of York. Not had a constant service for days now, and get in contact with anyone. Absolutely rubbish and have cheek to put prices up £9 pm. Can someone get back to me
-
Rob Paling
(@PalingRob) reported
@virginmedia Don’t forget that @virginmedia and @O2 are now the same company. So if you exceed your mobile data allowance because you’re having to tether because of the outage, do not accept to pay O2 any money for it!
-
Sir Chris (Gavin) Duggan 🇺🇦 🇺🇦🇺🇦🌻🌻🌻
(@ChristopherDug2) reported
@virginmedia You're increasing the cost of my broadband/tv services by around 17-18% from 1st May and this is the level of service you're offering??! Completely unacceptable 😡
-
Stelio GG
(@GgStelio) reported
@virginmedia Bro when are you bringing it back, like every 20 min you have 1 hr long down time , failure more downtime then up time
-
Ian
(@ian17rogers) reported
@virginmedia you gonna sort your **** Internet out you pack of *****. Or we getting a refund?
-
ً
(@SeanyN15) reported
@virginmedia WTF IS THIS **** ?!?!?!
-
Ali Kassem
(@AliKass27824812) reported
@virginmedia My mobile phone is more reliable than your service. Maybe I need a new supplier.
-
Gem
(@gemmascott99) reported
@virginmedia Absolutely disgraceful service. I've had no connection all day! My broadband is the most unreliable connection I've ever had! Can't wait to go back to normal copper connection. #VirginMediaoutage #virginmedia
-
Muffy_Smol
(@MuffySmol) reported
@virginmedia Good thing I don’t work from home. Oh wait, ******* I guess.
-
𝕰𝖉𝖜𝖆𝖗𝖉 ⚒️
(@FootyEddie) reported
@virginmedia SOME? You mean the whole damn country