Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Wandsworth, Croydon, Mitcham, Richmond, Redhill, Woking, Leatherhead, Laleham, Weybridge, Walton-on-Thames, Addlestone, Ashtead, Tadworth, and Kingston upon Thames.

City	Problem Type	Report Time
Hounslow	Total Blackout	19 hours ago
Wandsworth	Internet	22 hours ago
Croydon	Internet	1 day ago
Mitcham	Total Blackout	2 days ago
Croydon	Wi-fi	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 5 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  sophie (@sophieholmes_) reported 11 minutes ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 12 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 12 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Tom Vincent (@TomboBrewster) reported 13 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  ☆ Liezel ☆ (@liezel_t) reported 14 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  DJ MRT (@DJMRT) reported 19 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  itsnotOK (@itsnotO56763609) reported 19 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Baz, Wacky worm! (@mobiusb2) reported 21 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Nada Tharanee (@ntharanee) reported 22 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Ravinder Judge (@judge_ravinder) reported 25 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 30 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 34 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Mike Fuller (@ninepine) reported 40 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  traymca 💙 (@traymca) reported 47 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Joana (@JoanaLoGomes) reported 50 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 51 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Jeff Brown (@fadermonkeyking) reported 51 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 52 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Kirsty Nunn (@kirstyrosenunn) reported 57 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  0x00000 (@cryptocyphereth) reported 8 minutes ago

  @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

• 
  Kevin Burke (@kevin0403) reported 8 minutes ago

  @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

• 
  NoBotsForSupport (@NoBotForSupport) reported 11 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.

• 
  Chip Lewis (@crispinlewis) reported 11 minutes ago

  @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

• 
  Shaun Weeks (@ShaunWeeks) reported 16 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.

• 
  Jeff Smith (@jeffsmithspurs) reported 16 minutes ago

  @virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 20 minutes ago

  @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

• 
  David Shaw (@DavidSh77116164) reported 21 minutes ago

  Is at @virginmedia broke? My services doesnt work, Web chat doesn't work, been on hold for ages. Disgusting service.

• 
  iPaulTweeting (@iPaulTweeting) reported 22 minutes ago

  @virginmedia your customer support is appalling. My bill has gone up from £127 to £350. The App it keeps telling me to use either says oops something has gone wrong or directs me to a bot that goes nowhere. Now I’m on the phone for over an hour with no indication as to whether they are going to answer

• 
  Barry Fry (@nohummus99) reported 27 minutes ago

  @virginmedia fix my Internet please. In the area of Hanwell, WEST Ealing, London.