Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Richmond, Woking, Leatherhead, Laleham, Hounslow, Redhill, Mitcham, Weybridge, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, Tadworth, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Phone	2 hours ago
Richmond	Internet	7 hours ago
Woking	E-mail	10 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Ranjan Mallya (@RanjanMallya) reported 4 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  R. Aaron (@aaronuart) reported 6 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Jessica Carmody (@JessicaCarmodyV) reported 12 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Kirsty Nunn (@kirstyrosenunn) reported 14 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 15 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 19 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 24 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Nick Tippett (@nicktippett) reported 28 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Tinders (@safctinders) reported 31 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  simone clark (@iglu_sim) reported 31 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  SusannJerry (@MrsJerryTweets) reported 33 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 34 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Ravinder Judge (@judge_ravinder) reported 37 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Philip 🦅 (@Phil_Swallow) reported 40 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Stephen Champion (@Champs707007) reported 41 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 46 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 47 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 50 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 54 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne Devlin (@lynne_devlin) reported 7 minutes ago

  @virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.

• 
  Bob Luhman (@rl0508a) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 9 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

• 
  Di (@defendingdd) reported 10 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia

• 
  Kurt (@JONEZZEEonMMA) reported 10 minutes ago

  @GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.

• 
  Chris Ohanians (@COhanians) reported 12 minutes ago

  @virginmedia Your message button is not working. Just resets the x page over and over

• 
  Chib Ma Nib (@chibmanib) reported 18 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days

• 
  kyle (@kyle_llooppyy) reported 20 minutes ago

  @virginmedia I can’t get through on the phone I need help!

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported 20 minutes ago

  @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

• 
  Kevin Blades (@kcblades) reported 20 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?