Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Mitcham, Walton-on-Thames, Addlestone, Hounslow, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Leatherhead, Guildford, Merton, and Ashford.

City	Problem Type	Report Time
Croydon	TV	14 hours ago
Croydon	Wi-fi	2 days ago
Croydon	Wi-fi	3 days ago
Croydon	Wi-fi	3 days ago
Mitcham	Internet	4 days ago
Croydon	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 3 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Mrs R (@KateRenton) reported 5 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Mike Fuller (@ninepine) reported 6 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Jack Robinson (@JackEORobinson) reported 13 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  itsnotOK (@itsnotO56763609) reported 15 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Will Jennings (@willjennings80) reported 15 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 16 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  DJ MRT (@DJMRT) reported 23 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Patrick Smith (@P4TTL) reported 26 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Befitat50 (@befitat50) reported 27 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 32 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Befitat50 (@befitat50) reported 32 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Justin Moore (@jm1967uk) reported 34 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 35 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 39 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 39 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  sophie (@sophieholmes_) reported 49 minutes ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Kirsty Nunn (@kirstyrosenunn) reported 50 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manpreet johar (@59snoopy) reported 8 minutes ago

  @My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT

• 
  ndbchnn (@ndbchnn) reported 8 minutes ago

  @virginmedia is there a know issue with the WiFi in Salford? For the last 12 hours we’ve had no broadband, TV or heating (because our hive thermostat is linked to the wifi). I cannot seem to get any information from your website. This seems to happen every few months!

• 
  AlexFFS (@AlexBMastro) reported 9 minutes ago

  @virginmedia I find it unacceptable that a service that costs £50 per month has an outage on a weekly basis... current outage has been going on since Friday night, nearly 24 hours already without a working connection. how is this possible ? And on a weekend as well

• 
  MouseMat (@andymousemat) reported 11 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  MJC (@CP1861) reported 14 minutes ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

• 
  Juniper Pearl (@Coxy_Girl_) reported 14 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  Owly McHoot (@OwlyMcHoot) reported 17 minutes ago

  @mobily_uk @virginmedia Way back 30 years ago I worked for cable and wireless up at Seacroft; the retentions team called themselves The Dream Team; they got a bonus for each customer who threatened to cancel they converted to a retention-when you call, drive that deal down as they have a lot of scope.

• 
  Aaron Hudson (@AaronHudsonUK) reported 19 minutes ago

  @virginmedia @TelfordMemories Mine went down last night and despite it coming back on today the speed right now is 146mbps when I pay for a gig.

• 
  Jane Samuels (@janeamanda67) reported 19 minutes ago

  @virginmedia our television signal has been awful since Tuesday. Picture is pixelated and scrambled. I’ve phoned customer service 4 times! Today I have been told the issue won’t be resolved until next Friday! Totally unacceptable

• 
  Sean Milroy (@Seanster1984) reported 19 minutes ago

  @virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!