Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Woking, Merton, Sutton, Hounslow, Leatherhead, Guildford, Richmond, Kingston upon Thames, Streatham, Wandsworth, Carshalton and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
TV | |
| Croydon |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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heartsure
(@HeartSure) reported
from
Kingston upon Thames, England
@vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats
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Kat P
(@KateProudman) reported
from
Richmond, England
@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
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flitestar-travel
(@FlitestarT) reported
from
Hounslow, England
@virginmedia I am now convinced that. You must be the worst internet provider I have come across and heard about , your reputation proceeds you , you are about as much use as a chocolate tea pot , you take the public’s money promise the earth and when you have the money you f..k
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia There’s no problems on my area
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
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Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I spent almost an hour on the phone to a nice customer advisor who then forwarded me to another department. half hour later my disconnect. I called back to go through security- when answering my q’s disconnected. another half hour disconnected. Can comeone call me!!!
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LM2010_20
(@20Lm2010) reported
from
Croydon, England
@virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia It’s not working at all...
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Zachy P
(@povey_zach) reported
from
Richmond, England
Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.
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Neil Milliken
(@NeilMilliken) reported
from
Cobham, England
@MarshaCollier @MiaD @AkwyZ @rwang0 @dhinchcliffe @JolaBurnett @ipfconline1 @alvinfoo @helene_wpli @digitalcloudgal @KeithKeller @DigitalColmer @TmanSpeaks @HaroldSinnott @jeffkagan @virginmedia It baffles me how an Internet Service Provider has not been capable of successfully implementing call centres from home when my bank has managed to. They own the infrastructure for goodness sake.
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Matthew
(@MetfeXs) reported
from
Merton, England
@TheBull39 @virginmedia Got exactly the same problem...
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Maria Ann Mole
(@MariaAnnMole1) reported
from
Kingston upon Thames, England
@virginmedia you tube is not loading. Seems like a lot of people are having this problem
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Roe
(@indiointernet) reported
@virginmedia Service down again, can't work yet again. This service is really poor. Do you not ever get embarrassed having to constantly apologise in trying to defend this 3rd rate service?
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Muab’ Dib
(@dib_muab) reported
Interested in Virgin media for your broadband & landline/tv? U can earn £50 if I refer u to them & u sign up. I’ve just agreed an 18 month broadband & landline contract for £22! If you’re a new customer then they have an offer for £24 a month at speeds of 108mbps. Contact me.
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Abbass hussain
(@abzh786) reported
@virginmedia Nearing the weekend and again we're struggling to stay online with decent speeds due to your crappy service!
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Saurabh Rana
(@Mr_Saurabh_Rana) reported
@virginmedia Day 3 - without broadband. Already spent approx 10 hours on customer service to get this fixed. #virginmediadown #virginmedia again promised yesterday to call me back within 24 hours #stillwaiting
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Shamus Murphy
(@spudstudios) reported
I don’t understand how #virginmedia customer service has become so poor. I have called and been on hold for over an hour twice, then cut off. Been on chat to the retention team for a total of 7 hours. NO response!Funny, my price increase went through easy enough @virginmedia
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GMcGreavy Electrical
(@GMGElectrical) reported
@SutcliffeR @MrsTDelves @virginmedia BT for me .. Sky were a little like Virgin for me ..tried Virgin and never got past the 2nd week of a free trial ..(that I ended up paying for ) shockingly bad.
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charl
(@DorkyCharl) reported
Can someone explain why @virginmedia cut my internet off two fridays in a row which caused inconvenience to me, to "upgrade and give better service" and still keeps crashing? 🤔
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Mary wills
(@kimmymillichamp) reported
@virginmedia Well they told@me to hang on and they kept coming back. In the end they didn’t bother answer at all over 20 mins and they kept me on phone! Think she must of gone on holiday. I have cancelled all direct debits so your have to take me to court I done my best to speak to you guys
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irshad
(@irshu41187) reported
@virginmedia facing this problem from more then 2-3 years. But now i think i had enough of this **** of @virginmedia i am going to ask for all the money you have taken for the services you haven't delivered.
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Alan
(@SodenAlan) reported
@Kenny1Mai @GWandShows That was BBC northern Ireland, I found it on BBC 2 further down the list I have virgin media so check to see if you have another BBC 2 somewhere else, I'm in cork.