Virgin Media Outage Report in Leatherhead, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Ashford, Croydon, West Byfleet, Hounslow, Feltham, Southwark, Redhill, Guildford, Ashtead, Staines, Merton, Godstone, Sutton and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Richard Mander
(@RichardMander1) reported
from
Lambeth, England
@virginmedia what is wrong with the service in SE27?
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Niall Kelly
(@niallkelly9889) reported
from
Croydon, England
@virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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Iain Sisson
(@i_am_iain) reported
from
Croydon, England
@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Paul Nockolds
(@KnooKie_uK) reported
from
Richmond, England
@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Burns
(@jonnieburns2804) reported
@virginmedia @tandcbroking I’ve tried this. Your own websites are down.
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MalcBowman
(@MalcBo_1) reported
@Elwick70 @virginmedia At least you got a response from them Bryan. Same issue in DN2 🤬
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Stacey Holcombe
(@stacey_holcombe) reported
@babybint1 @virginmedia My grandmother is in Wales and hers is down also
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Ell w
(@Ellwebb32) reported
@acidphantom @virginmedia They don't know what ******** it is. Yet thats why. They are still on the unplug/plug stage.
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Laura Hallett
(@LDummett) reported
Had @virginmedia installed not even 15 minutes ago and ALREADY issues! I have no TV whatsoever and saying that my pin is incorrect and only one attempt left?! #nothappy #virginmedia
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Mark Drayson
(@drayson_mark) reported
@virginmedia Margate Down, no internet or TV. Looks like Virgin has lost all connections around the country. Merry Christmas
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Naomi kate
(@Naomi_2224) reported
@Chante11e @virginmedia I was able to recover my hacked account with the help of Account_Recovery11 on Instagram He is legit and guaranteed
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Wheezy
(@Christo99233471) reported
@LynnKellyWigan @virginmedia Midlands here, down
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Andy Rossiter
(@andy_rossiter76) reported
@virginmedia I hardly ever call your service line as I normally check your site, but guess not today lol I’m just watching all the tweets as it’s more entertaining than tv right now.
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TiggerishJen • ADHD 🧙🏻♀️🦻🏻🇪🇺
(@TiggerishJen) reported
Hey UK peeps, don’t forget to be kind to the @virginmedia customer service people right now. It’s not their fault the TV is down and they probably don’t have any more info to give you.