Virgin Media Outage Report in Leatherhead, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Woking, Richmond, Redhill, Hounslow, Mitcham, Guildford, Epsom, Wandsworth, Feltham, Caterham, Walton-on-Thames and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
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Judy 🍊🍊🍊#blm
(@Judyinrichmond) reported
from
Richmond, England
@MylesWardenOwen @richardbranson @virginmedia Virgin media has been going down for years. When I was with virgin my internet was constantly down, at least once a month. Change, they are crap.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Judy 🍊🍊🍊#blm
(@Judyinrichmond) reported
from
Richmond, England
@HarryBrianEllis I moved from virgin media years back. Dodgy bills with made up charges and internet constantly going down. Never looked back
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
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James Baroque
(@jamesummer2) reported
from
Esher, England
@JustMeBeingMe4 @virginmedia Use Bt WiFi and hub, I'd never touch Virgin with the hairy swindler !!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown
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Robin L-S
(@robskils) reported
from
Wandsworth, England
Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia as a key worker, delivering Teams lessons online, I would expect any broadband issues to be responded to immediately. Sadly, this has not been the case; despite repeated complaints about the broadband dropping out mid lesson, you have not resolved the issue.
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
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PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🔸▪️ RandomMark WWFC🐼▪️🔸
(@RandomGreenWWFC) reported
@virginmedia We still have no service. Again when I go online it says book an appointment, then no appointments are available so to ring. Then when we ring it says go online. over 24 hrs no service and what’s worse. Your the first contact response from virgin an I’m pretty sure your a bot
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Paul Hutchison
(@PMHutchy) reported
@virginmedia Yes, more than once. It's been poor since I had it, been sent a booster which has improved black spots in the house but the download speed remains horrific.
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.
(@LareaLondon) reported
@virginmedia omg your internet is driving me crazy, had it for a week and not happy one bit! Something deffo needs be done before my cooling period hits and I cancel
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Patricia Page
(@Burgoynep) reported
@virginmedia have been waiting for engineer to call for a pre arranged visit between 1 and 4pm today. No one has called. I missed my flu jab to be here so I'm not too happy!! Cant get through to anyone. Please help!!
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David Mitchell
(@davidpmitchell) reported
@virginmedia realise you're probably inundated with issues at this time, but you said there was (more (does it ever stop?)) maintenance work happening that should take a couple of hours (fair enough). It's 7 hours later, any ideas if we'll have internet this evening?
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Carl
(@CarlMShepherd) reported
Ok WiFi is fixed now, still **** virgin media (with the exception of the lovely customer support lady who I can only assume is actually an angel)
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Xtinct5055
(@tiagocamara2004) reported
@virginmedia I’m having problems with my internet again
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Nandi
(@hotfunkybiscuit) reported
@virginmedia It's okay I'm sorted, spoke to customer service.its due to arrive tomorrow
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Bhavik Patel
(@bhav25) reported
@virginmedia Apparently the service status says it’s fixed. But I still have no fibre broadband. I have rebooted my router multiple times.
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tom_
(@_staticliquid) reported
@virginmedia Managed to speak to someone. Engineer booked for Saturday. Rather it be sooner seeing as it’s a problem caused by an engineer who left without fixing or even reporting the fault (Comex I believe who are conveniently not on Twitter)