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Virgin Media

Virgin Media outages and service status in Leatherhead, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Leatherhead, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 5:14 AM GMT+1.
  • 63% Internet (63%)
  • 18% Wi-fi (18%)
  • 8% Total Blackout (8%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Sutton, Mitcham, Hounslow, Redhill, Caterham, Kingston upon Thames, Walton-on-Thames, Guildford, Tadworth, Purley, Feltham, Wandsworth, Addlestone, and Carshalton.

CityProblem TypeReport Time
Croydon Wi-fi 6 hours ago
Sutton Internet 17 hours ago
Mitcham Internet 2 days ago
Hounslow Wi-fi 2 days ago
Croydon Internet 3 days ago
Croydon Internet 4 days ago

Nearby cities with recent reports

Croydon

5 recent signals

6 hours ago
Redhill

4 recent signals

4 days ago
Sutton

1 recent signals

17 hours ago
Mitcham

1 recent signals

2 days ago
Hounslow

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • sospainter
    🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Whyteleafe, England

    @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

  • not_on_fire
    J (@not_on_fire) reported from Epsom, England

    @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

  • Semykaya
    Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England

    @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Spelthorne District, England

    @virginmedia How do I cancel without more incurred costs and wasted time

  • Shaun1799
    Shaun (@Shaun1799) reported from Kingston upon Thames, England

    @virginmedia having problems with my wifi would you help me out

  • educationforum
    Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Spelthorne District, England

    @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

  • ntharanee
    Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia Bad service!

  • ntharanee
    Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

  • shepherd_1972
    Chris Shepherd (@shepherd_1972) reported from West Molesey, England

    @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

  • wowbaggerish
    (An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England

    @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

  • JoanaLoGomes
    Joana (@JoanaLoGomes) reported from Merton, England

    Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

  • UF1902
    Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England

    @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

  • willjennings80
    Will Jennings (@willjennings80) reported from Lambeth, England

    @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

  • JessicaCarmodyV
    Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England

    @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leogheorghita
    Leo Gheorghita (@leogheorghita) reported

    @virginmedia @gwfvrowell In general you help with nothing.

  • DaveRogers27
    Dave Rogers (@DaveRogers27) reported

    @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    The mother of a 9-year-old seriously injured in an e-scooter incident says the consequences of these crashes can be life-changing. Her son was hit by a 15-year-old while on his way home in Leixlip last summer and, a year on, is still walking with a limp. Hear from her on the News at 5.30pm. 📺 More on Virgin Media PLAY and Virgin Media One.

  • nickncs_cP
    Nick S. (nickncs) (@nickncs_cP) reported

    @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

  • ConfusedFergie
    Adrian (@ConfusedFergie) reported

    3 days in a row WiFi is down... @virginmedia you need to step up your game. Perhaps I won't pay you 3 months in a row and see if that gets you to get your act together...

  • HoMcArdle
    Craig McArdle (@HoMcArdle) reported

    @virginmedia Simply not true @virginmedia you know it’s defective amplifier issues that you are not willing to fix because of your archaic structure and current network deals. Lazy liars

  • Kurt_Bimpson
    (@Kurt_Bimpson) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

  • saniyusuf
    Sani Yusuf (@saniyusuf) reported

    @virginmedia Internet not working and router too

  • Bretti97
    Brett (he/him/his) (@Bretti97) reported

    @mojopin1983 @virginmedia Be careful Tony. Virgin media just got a massive fine because for making it unreasonably difficult for customers to cancel their contracts

  • NUFCR2
    NUFCR (@NUFCR2) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻