Virgin Media outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Croydon, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Guildford, Mitcham, Merton, Ashford, and West Byfleet.

City	Problem Type	Report Time
Hounslow	Wi-fi	10 hours ago
Croydon	Wi-fi	14 hours ago
Croydon	Wi-fi	15 hours ago
Croydon	Internet	18 hours ago
Wandsworth	E-mail	22 hours ago
Croydon	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  R. Aaron (@aaronuart) reported 3 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 6 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Andy Walker (@educationforum) reported 7 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 8 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Befitat50 (@befitat50) reported 8 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 9 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Ravinder Judge (@judge_ravinder) reported 11 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 12 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Mike Fuller (@ninepine) reported 17 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Tom Vincent (@TomboBrewster) reported 17 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Patrick Smith (@P4TTL) reported 20 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Baltazarka (@MiaZagica) reported 26 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Chris Shepherd (@shepherd_1972) reported 27 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Rana Rahman (@ranaraptor) reported 30 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 32 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Will Jennings (@willjennings80) reported 34 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  DJ MRT (@DJMRT) reported 39 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  itsnotOK (@itsnotO56763609) reported 40 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Nick Tippett (@nicktippett) reported 43 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 57 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pablo (@pyrcroft) reported 5 minutes ago

  @virginmedia @Ofcom, why doesn't ofcom do anything about the extremely bad service at Virgin Media?, several phone calls, at least 10hours, messages on here, and STILL they are unable to resolve access to my account!!!!!!!!

• 
  Waggy Mama (@WaggyMama) reported 6 minutes ago

  @footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia

• 
  bongodongo (@mohsin_sheikh1) reported 8 minutes ago

  @CommunityFibre rubbish internet, rubbish @Linksys app. Rubbish customer service. Better off going back to @virginmedia

• 
  Darren Coomer (@coomerdarren) reported 11 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

• 
  East guy (@eastboy246) reported 14 minutes ago

  @skytv 2 of ur advisors have called me in oast 4 days to discuss retaining my custom. Both times they have hung up in me mid call. The sheer incompetence ive experienced from ur staff recently makes me glad im moving to virgin media. Ur service is a joke.

• 
  Deleted (@deleteduser2007) reported 14 minutes ago

  @virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ

• 
  HTL83 (@HTL832) reported 14 minutes ago

  @virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated

• 
  Walthamstow Life (@WalthamstowLife) reported 17 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

• 
  Melvyn May (@melvmay) reported 21 minutes ago

  So the bots on this account requesting DMs led to a call from “Virgin Media” and wanted me to install an app for payment. Instant scammer alert. This is so bad.

• 
  Alloqui Strix (@AlloquiStrix) reported 21 minutes ago

  @virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?