Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Woking, Merton, Southwark, Sutton, Hounslow, Leatherhead, Guildford, Richmond, Kingston upon Thames, Streatham, Wandsworth, Carshalton and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia as a key worker, delivering Teams lessons online, I would expect any broadband issues to be responded to immediately. Sadly, this has not been the case; despite repeated complaints about the broadband dropping out mid lesson, you have not resolved the issue.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
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PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
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James Baroque
(@jamesummer2) reported
from
Esher, England
@JustMeBeingMe4 @virginmedia Use Bt WiFi and hub, I'd never touch Virgin with the hairy swindler !!
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
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John David
(@johnedavid) reported
from
Egham, England
Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
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Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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John David
(@johnedavid) reported
from
Egham, England
I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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c ˚✧˳⁎˚✧
(@CVPIDZDH) reported
where ******** is this virgin media interview from
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Ryan
(@rkirby02) reported
@virginmedia seriously everyday when it’s night time my wifi goes so slow this has got to stop
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Ben Jackman
(@jackman_ben) reported
@virginmedia Terrible service. No internet connection all day which meant no work and no online schooling for the kids. Can’t speak to customer services as the pre-recorded message says to call back later. For the price I pay per month this is not acceptable!
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Dean Braiden
(@dean_braiden) reported
@virginmedia You are a disgrace. 4 calls in 2 weeks. 1hr, 1hr1m, 40m and just now 1hr30 listening to your **** hold music. 3 times just cut off by you after waiting that long. Online function not working. Pathetic
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Laura Jones
(@LauraLucyJones) reported
@virginmedia Is there a way to cancel my contract without sitting on hold for an hour on the phone to you?
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Chris Godsave
(@Chris_Godsave) reported
@virginmedia do you have the worst customer servicing in the world? So far It’s taken 4hrs of my life to make a basic change to my package & still not done. I’ve been on hold for an hour 4 times and then been cut off. Made a formal complaint & told it takes 28 days to respond!
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Durms
(@Durms8) reported
@virginmedia my broadband is crap you keep fobbing me off and getting nowhere.2 children at home trying to do school work..Shoddy customer service..All about the money
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Emily Rockingham
(@EmRock1987) reported
@virginmedia No issues reported and have checked numerous times today! It’s unacceptable not even being able to call to speak to anyone to get this fixed
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Christine Davies
(@cmhbyandco) reported
@virginmedia We have a problem with our Wifi being intermittent. Have done all that your web suggests but it still drops out. It's not our tech or network but the hub! Need a new one please!
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J./Sheidheda🇯🇲
(@JH_747_) reported
@GameBoiiSav @virginmedia Call them and stay on their necks. Then say you want to make an official complaint