Virgin Media Outage Report in Leatherhead, Surrey, England
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The latest reports from users having issues in Leatherhead come from postal codes KT22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Sutton, Leatherhead, Croydon, Southwark, Wandsworth, Ashtead, Woking, Hounslow, Walton-on-Thames, Epsom, Caterham, Kingston upon Thames, Weybridge and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| Sutton |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
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davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
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Greyman (Gary A)
(@GaryAblett3) reported
from
Kingston upon Thames, England
@virginmedia No, the customer service team did not give me one. The complaint is on the system though and was confirmed today before the phone was put down on my face. The speed test was conducted with one device only.
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Tony Holder
(@bigtoneuk) reported
from
Kingston upon Thames, England
Hey @virginmedia! 3 days no internet or TV, you cancelled 2 visits because of ‘local network problems’, even though you identified a local fault in my premises. Can’t book another visit until the network fault is cleared. Oh, and to book it I have to call you again! #Fail
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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Martha D'Arthur
(@MarthaDArthur) reported
from
Hounslow, England
@mattbundy82 @virginmedia Oh they are appalling! I was a loyal customer for years until their service quality plummeted.... and the. They just blatantly started lying on my customer record in order to close jobs and complaints down that hadn’t been resolved. I left pretty decisively
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@spartacus_ed) reported
@virginmedia hi, been having problems accessing emails from ntlworld email account (been very slow last week ) and now mailbox no longer available. Any advice on how to solve this? I’ve tried chat but nightmare as no option about email account issues.
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Luna
(@BugGuillotine) reported
@virginmedia I'm not looking at the ones for new users don't assume. Been an existing customer for years I know the deal, do not think you can hassle me. I've been in a web chat for hours waiting for a response so I should hope so
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Paul Deluce
(@Delucep) reported
@virginmedia How can you send an engineer, unannounced, to a house containing 2 elderly people to fix an intermittent broadband issue an leave with everything broken. 🤬🤬
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Sketch Rick
(@AdrianFernand3s) reported
@virginmedia how do I cancel my services not had no internet since I've moved into my new house
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Jason 🏓🏝
(@seonemesis) reported
@MacReadys_Beard @virginmedia Yep, me too. I've built all my businesses around top customer service. I personally deal with 20+ customers a day online/email etc 9am/9pm. Usually within 2 minutes of being messaged. The disbelief & thanks I get is beyond me. But highlights just how crap everyone else must be.
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Angela 🇺🇦
(@whiley_fox) reported
@virginmedia Thanks yeah, it was apparently planned upgrade work. I mean just let me know and I'll make arrangements to go to the office. You're providing an essential service, don't just turn it off without notice please
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Elizabeth Roberts 💙
(@olympicdiva) reported
Time to say byebye @virginmedia. Forced to put our phone line thru the router now we have no incoming calls, can dial out on only 1 of 3 phones & call quality is like a 1950s public phone box. Expensive rubbish service.
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Agentwooska
(@Agentwooska) reported
@virginmedia are fraudulent crooks who take monies under false pretences and issue default notices to people even when they don’t owe money!
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Andy Osira 🇺🇦
(@AndyOsira) reported
@virginmedia @Gareth_Roberts_ hang on a mo - Gareth please can you help me ? - I can't find my tiny violin !! (- as if they are the only ones ?!)
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Emily Kelly
(@emkelly1997) reported
@virginmedia can someone please help with my account? Your customer services is absolutely horrendous