Virgin Media Outage Report in Weybridge, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Weybridge come from postal codes KT13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Weybridge, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Fulham, Acton, Feltham, Hanwell, Woking, Earlsfield, Isleworth, Chertsey, Epsom, Kensington, Walton-on-Thames, Hounslow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
||
| Ealing |
Internet | |
| Ealing |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
-
Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
-
Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
-
Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
-
Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
-
Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
-
Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
-
andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
-
ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
-
Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
-
Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
-
Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
-
Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
-
The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
-
Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
-
Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel Thomas
(@SkatingPhysio) reported
@virginmedia Any chance of fixing the problem with the BT Sport box office stream of the McGregor fight?? I’m now just getting an error screen - I’ve paid £20 and I can’t watch the fight.
-
Joel
(@joelgee123) reported
@virginmedia fix tv go u mongs
-
tonii
(@tonii_anderson) reported
@RoyaleScobbie @virginmedia Has it give you a number to call or anything when it says no signal about the channel? So annoying!!
-
Fitzy 🇮🇪
(@AFC_Fitzy) reported
@virginmedia fix the mcgregor fight you *****
-
Tiffany Cooney
(@tiffcooney) reported
@byligh @virginmedia Middle button scroll down to showcase channel
-
fosters3d
(@teris608) reported
@tiffcooney @virginmedia Thank you going through home button and on demand was not working.
-
Jack
(@JackkkTHFC) reported
@virginmedia sort your **** out paid to watch ufc 257 and it’s not working, any chance you can be a competent company?
-
Nick
(@nikroberts2) reported
Been told a fix if you're on virgin media
-
Tiffany Cooney
(@tiffcooney) reported
@KyleByrne4 @virginmedia Middle button scroll down to showcase channel
-
kirstie martin
(@kirstie37387236) reported
@Snowy273 @virginmedia Having the same issue they best sort it out before main card