Virgin Media Outage Report in Weybridge, Surrey, England
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The latest reports from users having issues in Weybridge come from postal codes KT13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Weybridge, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Weybridge, Hounslow, Morden, Windsor, Fulham, Hammersmith, Slough, Guildford, Southall, Ealing, Addlestone, Sutton, Dorking and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Weybridge |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hounslow |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Tim Plumb
(@timplumb) reported
from
Wandsworth, England
@virginmedia Download speeds in SW18 are down to 5Mbps (on a 200Mb account) after works in the area earlier in the week. Called to report the issue only to be told by a message to wait 24hrs to see if the issue resolves itself. Can you please log the issue? Thanks.
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Snatch
(@U2Gorilla) reported
from
Southall, England
Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot
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Tim Plumb
(@timplumb) reported
from
Wandsworth, England
@virginmedia Thanks for the reply. Yes; “Looks like there’s still an issue with your connection”
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Nia Wyn Thomas
(@niawynthomas) reported
from
Richmond, England
@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Kevin Plummer
(@plummerkevin1) reported
from
Richmond, England
@martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Snatch
(@U2Gorilla) reported
from
Southall, England
Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SDE Training
(@SDE_Training) reported
@virginmedia Will have to be tomorrow. can't you see how this is simply going the same way as the WhatsApp chat you just keep drawing it out!, Although I am on track to cancel my account I have given you the opportunity to keep me as a customer But you again are making this almost impossible
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ttttt
(@taqqqfn) reported
@virginmedia Ur wifi is **** pls delete the whole company
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paula white
(@_Paula_69_) reported
@virginmedia Will i be compensated for these days without service? Its ridiculous how much i pay to not have service for this long
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Lee
(@Lee08514686) reported
@virginmedia Its not 2 accounts I have moved house so the contract is the same and acc is the same I just want the service moved to the new address.
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jacqui andrew
(@andrewjacs) reported
@virginmedia But despite my service ending today, why am I being charged for an extra month (at an increased rate) when I pay in advance.
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Graeme
(@gmichie7) reported
@virginmedia well finally logged on and that's no help either. I was considering cancelling and it won't even let me do that! Poor set up
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Damien.
(@dcb72) reported
night 2 of no @virginmedia internet in the house. all we've had are three text messages saying there is someone looking into the problem and that now the latest estimate is 12pm tomorrow. of course, they apologise for any inconvenience. they don't actually say what's wrong
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tako🐙
(@tq1700v2) reported
how can an internet service provider make my head this hot when i had to watch conte take us to tenth place TELL ME VIRGIN MEDIA
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Tzzyc
(@23_zzy) reported
@virginmedia @JayThomas412 It’s getting too much and you guys are not planning to compensate for these several internet issues happening in the last couple of months. It’s a lot! Your internet doesn’t help those that work remotely.
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Vanessa Tsu
(@vanessa_tsu) reported
Love the irony of a @virginmedia ad playing on TV saying "we're better connected" while the internet is down... Again...