Virgin Media

Virgin Media Outage Report in Weybridge, Surrey, England

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The latest reports from users having issues in Weybridge come from postal codes KT13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weybridge, Surrey, England 09/06/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weybridge, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Feltham, Ealing, Hammersmith, Brentford, Godalming, Wandsworth, Hounslow, Sutton, Windsor, Southall, Epsom, Hayes, Greenford and Kingswood.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomFeltham Internet
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Weybridge, England

Latest outage, problems and issue reports in Weybridge and nearby locations:

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent

  • AlexRusev3 Alex Rusev (@AlexRusev3) reported from Southall, England

    @virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin

  • amikotecha Ami Kotecha (@amikotecha) reported from Ealing, England

    @virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling

  • catgull Catherine Gull (@catgull) reported from Kensington, England

    @virginmedia what is going on with the network. No service!

  • ShelleyBurke23 Shelley Burke (@ShelleyBurke23) reported from Wandsworth, England

    @ruskin147 @virginmedia No service here in SW15

  • FionaGraham Fiona Graham (@FionaGraham) reported from London, England

    @ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.

  • _euanwilson Euan Wilson (@_euanwilson) reported from London, England

    One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • GrahamStretch Graham Stretch (@GrahamStretch) reported from Ealing, England

    Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.

  • davorg Dave Cross (@davorg) reported from Wandsworth, England

    Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.

  • ian_flyinscot Ian Brown (@ian_flyinscot) reported from Kingston upon Thames, England

    @virginmedia please help with complaint raised..... customer service is just woefully poor

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leannethelma Leanne Thelma (@leannethelma) reported

    @virginmedia Current estimated fix time is today, 18:05. Previous estimates fix times were: today, 12:05; Sat 11th 22:00; 11th 12:05; Fri 10th 12:05; Thurs 9th 14:00; Wed 8th 14:00, 8th 12:05; 8th 10:00; 8th 01:30; Tues 7th 17:30. I may have missed one. You can see why the frustration.

  • arobbieg Rob Grove (@arobbieg) reported

    @virginmedia you have the prestigious accolade of the worst customer service experience I have ever experienced. I don't know why anyone would trust you with their business. You have certainly lost me. Shame over such a simple issue!!!

  • Maroon9898 Maroon98 (@Maroon9898) reported

    @virginmedia thinking of running a sweep about what the estimated time will be for the outage in EH7. Been down since Tuesday with numerous estimated fix times. Currently the supposed fix time is 18.05 today. I expect that to be updated and put back numerous times. Absolute joke.

  • clairecs1 Claire Coast-Smith (@clairecs1) reported

    @virginmedia Got "sorry this page can't be found" - never mind, if I have got 7 or 8 hrs to spare, I might try calling a couple of months...

  • KingSmudge Martyn Alfred (@KingSmudge) reported

    @virginmedia I’ve tried calling 3-4 times but I just get hung up on. I don’t have time to keep calling to just have the phone put down on me because my complaint is “too complex”

  • RobertoRea11 Roberto Rea (@RobertoRea11) reported

    @virginmedia I didnt reboot yet as differant issues keep arrising.. but yes iv had to login two/three times to netflix in 2 days

  • shona_BRNM Shona BRNM Lawrence (@shona_BRNM) reported

    @virginmedia Please see my reply tweet to the message before this one. When I click see all options for episode 1 the ONLY option is UHD. There is never another option anywhere. U like every other episode in the whole 5 seasons.

  • alicedemum Alice Lian (@alicedemum) reported

    @virginmedia I know I can but I shouldn't have to, if your settings are accurate in the first place. Also if I were to extend that, it might affect/clash with any other recordings I might have. I know I'm not the only one with this issue with Love Island, so the problem isn't at my end.

  • Hazbeen66 HAZ823R (@Hazbeen66) reported

    @virginmedia It’s a permanent outage in the area We have had a booster, an engineer has been out to check the local box to no avail Our next door neighbours are the same

  • Az83090521 Az (@Az83090521) reported

    @virginmedia No. All they did was a re port from the outside. They said they didn't need to come into the property. I think the issue is the box. I have googled this, 'connected, no Internet' problem and I am not the only one so Virgin should be aware of how to fix this??