Virgin Media Outage Report in Grimsby, North East Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Grimsby come from postal codes DN32 and DN31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grimsby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Grimsby, North East Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Grimsby and Waltham.
| City | Problem Type | Report Time |
|---|---|---|
 Grimsby |
TV | |
| Grimsby |
TV | |
| Grimsby |
Internet | |
| Grimsby |
Internet | |
| Grimsby |
Internet | |
| Grimsby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grimsby, England
Latest outage, problems and issue reports in Grimsby and nearby locations:
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ben pykett
(@benpykett) reported
from
Grimsby, England
@virginmedia can’t believe the customer service with you guys
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KristineGreen 3x🐟 3x🦁
(@krispygreen84) reported
from
Grimsby, England
I’ve not been well, Kieran’s been off school = the dishwasher hasn’t been filled. Virgin Media is down = no TV, internet and it appears Kieran’s mobile = whinging spoilt kids. 1st world, non infected household problems!
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kevin pykett
(@kevinpykett) reported
from
Grimsby, England
@virginmedia trying to cancel sport channels but nobody as got back to me 😡 not good
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Josh England
(@J_England93) reported
from
New Waltham, England
@virginmedia are the rudest, most unhelpful & disgusting company I’ve ever had to deal with. I can’t wait to leave them. Problem after problem after problem after problem they’re are an absolute joke
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Shaun Allan
(@singularityspnt) reported
from
Grimsby, England
@virginmedia Still not right in Grimsby. Had problems ongoing for a while where my connection drops or slows.
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Lucy Aisthorpe
(@ooohlalalucy) reported
from
Grimsby, England
Hey @virginmedia , moving to you from @skytv, huge mistake so far. Trying to register my account, 👎🏼, trying to 📞 to sort account issue out, 👎🏼, trying to register my new @virginmedia mobile sim, 👎🏼, trying to 📞 fo sort this issue out, 👎🏼. Now I just want to cancel, how though?
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~♡Debbie Lee♡~
(@PinkerbeIl) reported
from
Grimsby, England
@virginmedia #virginmediadown #virginmedia No TV in NE Lincs, but only since 3pm. Obvs not a local problem then!
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Ian Carlton
(@Squingo) reported
from
Humberston, England
@virginmedia my virgin TV keeps locking up, I have V6 box, picture stops, have to shutdown and restart, other times having to totally power down! Any suggestions, website says TV service ok but sadly not completely believing that! Oh spent 45 mins one night last week on helpline
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Matt_1980 UTM 🐟 🐟 🐟
(@Grumpy_GreyHead) reported
from
Holton le Clay, England
Absolutely shocking @virginmedia Last week no Internet for 6 days. Now both T.V boxes aren't working and nobody coming out till end of next week to sort it so 6 days with no TV. £141 per month for a service that doesn't bloody work 😑
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The Rachael Edit
(@therachaeledit) reported
from
Grimsby, England
@virginmedia Yes I called 150 it said my area was down until 3pm. I appreciate it’s not you personally who is at fault but doing such work when everyone is restarting after the New Year and giving us no warning is really poor.
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Steely - #GTFO 🏴☠️
(@SteelyGtfc) reported
from
Grimsby, England
@virginmedia Having connection problems with my PlayStation! Been disconnected 5 times in one day Can you sort this out please thanks 👍
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Helen Riley
(@rumblingriley) reported
from
Grimsby, England
@virginmedia been on the phone for 40 minutes now trying to cancel my installation spoken to 3 different people who have then put me on hold so still not got it cancelled pleased I’m not changing to you !
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amber
(@_aaaamber) reported
from
Grimsby, England
@virginmedia was installed today and the connection isn't great so far. Please could someone DM me for help? Tried the website and calling and no help at all.
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Alan Douglas
(@tidyboiler) reported
from
Grimsby, England
@virginmedia How do I advise my TV box is not working (not connected with Today’s outage)?
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Sam Lee
(@LittleIFFY22) reported
from
Grimsby, England
@virginmedia This was meant to be a self installation, yet after 4 days, it's still not working. He's using the cables that were provided for him with the new Hub, and it says "access denied" for his internet.
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Matt_1980 UTM 🐟 🐟 🐟
(@Grumpy_GreyHead) reported
from
Holton le Clay, England
Anyone else's virgin box/ TV signal shite this weekend? #virginmedia
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Ramón Farrugia
(@RamonPMF) reported
from
Grimsby, England
@virginmedia I need help with my contract. I am currently shielding. I should have gotten a new contract through email but it never happened and still paying the old contract's super expensive bill. It's very frustrating to ring.
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Dave Payne (Payneardo) 😇
(@payneardo) reported
from
Grimsby, England
@martinmoscrop @virginmedia Like most companies in the UK, they have our pants down and just up prices making bull excuses 😳😞 it didn't be allowed for those in contact so at least you can jump ship if not
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Josh England
(@J_England93) reported
from
New Waltham, England
@virginmedia I’ve done this all already, rang this morning and you couldn’t fix it. Was supposed to be ringing me back within 3 hours to book a technician it’s now coming up 6 hours
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ben pykett
(@benpykett) reported
from
Grimsby, England
Please don’t get your broadband from @virginmedia awful customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Pearson
(@BigHitter1962) reported
@virginmedia Both not working, your service was still down at 1.15am but back working by the morning. Were you doing upgrades? I also requested a text message online response ...... nothing arrived. Please keep your customers informed properly.
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D barton
(@Dbarton59657648) reported
@virginmedia We cannot reset anything as we cannot get on to, or access virgin media. The customer service advisors try. But there is lots of interference on line so cannot hear, what they are saying. Disgusting cannot even book service call for engineer to attend
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Edward Anderson
(@edanderson101) reported
@virginmedia It's simply not true. Or at least you may personally want to help, John, but the systems are designed as such so that you can't. The 'customer service' offered by Virgin continually appears designed mainly to frustrate customers and lead to capitulation.
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Darren Coomber
(@Dazc090861) reported
from
Cardiff, Wales
@virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!
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Alan McGinlay
(@alan5141) reported
Hi @virginmedia tried to claim my free upgrade to tv 360 which you sent via email. Any help would be great.
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Edward Anderson
(@edanderson101) reported
@virginmedia I'm either talking to a bot, or you're deliberately ignoring what I'm saying (perhaps part of the strategy of grinding customers down). If you want to DM me then I'll give you my contact details and you can get in touch directly.
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H 🦢🏴
(@HayleyJ87) reported
@virginmedia I think it’s more a device registration issue as it seems to be a common problem with a lot of people according to your community forums. I’ll ring them thanks.
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Emily
(@emilynashx) reported
@virginmedia Yes and every day it doesn’t say anything. Except last night there was a problem which was resolved at 3.20am this morning. All day it’s fine but come the evening we have nothing!
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Iain Burke 🇪🇺
(@IainBurke1) reported
@edanderson101 @virginmedia Good luck. We've had problems for the past week, at least some of which were beyond VM's control, but they didn't seem to want to be helped or to stop customers switching.
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Sonal
(@Sonal_techphobe) reported
@virginmedia Too little to late. This has been going on for months and I haven’t been able to speak to anyone. I’d like to cancel your services but it’s impossible to speak to an actual person to do this. What do you suggest?