Virgin Media

Virgin Media Outage Report in New Waltham, North East Lincolnshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in New Waltham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Waltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in New Waltham, North East Lincolnshire, England 10/08/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near New Waltham, North East Lincolnshire, England

The most recent Virgin Media outage reports came from the following cities: Grimsby, Louth and Cleethorpes.

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City Problem Type Report Time
United KingdomGrimsby E-mail
United KingdomGrimsby TV
United KingdomLouth Internet
United KingdomGrimsby Internet
United KingdomGrimsby Internet
United KingdomGrimsby TV

Community Discussion

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Virgin Media Issues Reports Near New Waltham, England

Latest outage, problems and issue reports in New Waltham and nearby locations:

  • micky_griff1 Micky-Gee (@micky_griff1) reported from Louth, England

    Anyone out there any good with @virginmedia got a fault and can’t fix........ help

  • benpykett ben pykett (@benpykett) reported from Grimsby, England

    @virginmedia can’t believe the customer service with you guys

  • ooohlalalucy Lucy Aisthorpe (@ooohlalalucy) reported from Grimsby, England

    Hey @virginmedia , moving to you from @skytv, huge mistake so far. Trying to register my account, 👎🏼, trying to 📞 to sort account issue out, 👎🏼, trying to register my new @virginmedia mobile sim, 👎🏼, trying to 📞 fo sort this issue out, 👎🏼. Now I just want to cancel, how though?

  • rumblingriley Helen Riley (@rumblingriley) reported from Grimsby, England

    @virginmedia been on the phone for 40 minutes now trying to cancel my installation spoken to 3 different people who have then put me on hold so still not got it cancelled pleased I’m not changing to you !

  • singularityspnt Shaun Allan (@singularityspnt) reported from Grimsby, England

    @virginmedia Still not right in Grimsby. Had problems ongoing for a while where my connection drops or slows.

  • tidyboiler Alan Douglas (@tidyboiler) reported from Grimsby, England

    @virginmedia How do I advise my TV box is not working (not connected with Today’s outage)?

  • Squingo Ian Carlton (@Squingo) reported from Humberston, England

    @virginmedia my virgin TV keeps locking up, I have V6 box, picture stops, have to shutdown and restart, other times having to totally power down! Any suggestions, website says TV service ok but sadly not completely believing that! Oh spent 45 mins one night last week on helpline

  • LittleIFFY22 Sam Lee (@LittleIFFY22) reported from Grimsby, England

    @virginmedia This was meant to be a self installation, yet after 4 days, it's still not working. He's using the cables that were provided for him with the new Hub, and it says "access denied" for his internet.

  • SteelyGtfc Steely - #GTFO 🏴‍☠️ (@SteelyGtfc) reported from Grimsby, England

    @virginmedia Having connection problems with my PlayStation! Been disconnected 5 times in one day Can you sort this out please thanks 👍

  • PinkerbeIl ~♡Debbie Lee♡~ (@PinkerbeIl) reported from Grimsby, England

    @virginmedia #virginmediadown #virginmedia No TV in NE Lincs, but only since 3pm. Obvs not a local problem then!

  • _aaaamber amber (@_aaaamber) reported from Grimsby, England

    @virginmedia was installed today and the connection isn't great so far. Please could someone DM me for help? Tried the website and calling and no help at all.

  • Grumpy_GreyHead Matt_1980 UTM 🐟 🐟 🐟 (@Grumpy_GreyHead) reported from Holton le Clay, England

    Absolutely shocking @virginmedia Last week no Internet for 6 days. Now both T.V boxes aren't working and nobody coming out till end of next week to sort it so 6 days with no TV. £141 per month for a service that doesn't bloody work 😑

  • kevinpykett kevin pykett (@kevinpykett) reported from Grimsby, England

    @virginmedia trying to cancel sport channels but nobody as got back to me 😡 not good

  • payneardo Dave Payne (Payneardo) 😇 (@payneardo) reported from Grimsby, England

    @martinmoscrop @virginmedia Like most companies in the UK, they have our pants down and just up prices making bull excuses 😳😞 it didn't be allowed for those in contact so at least you can jump ship if not

  • benpykett ben pykett (@benpykett) reported from Grimsby, England

    Please don’t get your broadband from @virginmedia awful customer service

  • J_England93 Josh England (@J_England93) reported from New Waltham, England

    @virginmedia I’ve done this all already, rang this morning and you couldn’t fix it. Was supposed to be ringing me back within 3 hours to book a technician it’s now coming up 6 hours

  • RamonPMF Ramón Farrugia (@RamonPMF) reported from Grimsby, England

    @virginmedia I need help with my contract. I am currently shielding. I should have gotten a new contract through email but it never happened and still paying the old contract's super expensive bill. It's very frustrating to ring.

  • JBwillow James Brindle FRSA (@JBwillow) reported from Louth, England

    @virginmedia upgraded to iPhone 11 deal with AirPods pro. Only issue you sent old AirPods #joke

  • Grumpy_GreyHead Matt_1980 UTM 🐟 🐟 🐟 (@Grumpy_GreyHead) reported from Holton le Clay, England

    Anyone else's virgin box/ TV signal shite this weekend? #virginmedia

  • krispygreen84 KristineGreen 3x🐟 3x🦁 (@krispygreen84) reported from Grimsby, England

    I’ve not been well, Kieran’s been off school = the dishwasher hasn’t been filled. Virgin Media is down = no TV, internet and it appears Kieran’s mobile = whinging spoilt kids. 1st world, non infected household problems!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fallenangel1969 fallen angel (@fallenangel1969) reported

    @virginmedia On Sunday even though I was promised a call back by today & a complaint was raised Today I find out it wasn't raised . Just now I had to put in a official complaint online about the price being wrong & people on phones not helping .

  • Laps72 Laps (@Laps72) reported

    @virginmedia Your WhatsApp chat service is ridiculous! I’ve got a simple question and I’m left ‘hanging on’ whilst an agent is found. Shocking customer service

  • nickholding01 Nick68 (@nickholding01) reported

    @virginmedia Not really virgin media help is it?

  • abbbie98 Abbie (@abbbie98) reported

    @virginmedia our WiFi hasn’t been working for days, an engineer was supposed to come today except no one has arrived. Spoken to customer service and apparently the ticket has been closed, shocking

  • LythyNo1 Lythy (@LythyNo1) reported

    @virginmedia However, he has just informed me, he just gets out on hold for hours on that phone number you’ve given and he also gets cut off ! It’s not good enough is it. Why don’t you call him ? How novel is that, proper customer service.

  • LOLOPHONEIQ Vorix (@LOLOPHONEIQ) reported

    @virginmedia It isn't just slow WiFi speeds, it's the fact it keeps dropping off and disconnecting form things making everything that needs the Internet unusable

  • abbbie98 Abbie (@abbbie98) reported

    @virginmedia There is a problem with both. The engineer did not come as an unknown update told them the issue had been rectified. My brother booked the day off work to stay home and no one came. We have been told an engineer can come Wednesday earliest 🙄

  • SallyOdonnell Sally O'Donnell (@SallyOdonnell) reported

    @virginmedia Wrong you close your complaints if you do not get the answers/results you want. I have spent four hours today trying to sort this. They say they can’t do anything else till Monday. This is really bad customer service. Time wasting and upsetting to say the least

  • xSmithy1980x x Smithy x (@xSmithy1980x) reported

    @virginmedia No, when I call you guys it says it’s an ongoing outage but like I said been going on for nearly a month now and it’s always at peak times it goes off . It’s so frustrating. Can’t see how it’s taking this long to sort out

  • georgeh62_ George (@georgeh62_) reported

    @virginmedia My virgin media goes down once a month for about a day. £75 a month. Cheers 👍