Virgin Media outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent Virgin Media outage reports came from the following cities: Southall, Windsor, Ealing, Hounslow, Guildford, Brentford, Hayes, Slough, Bracknell, Maidenhead, Leatherhead, Camberley, Epsom, Esher, and Woking.

City	Problem Type	Report Time
Southall	Internet	24 minutes ago
Windsor	Internet	15 hours ago
Ealing	TV	22 hours ago
Southall	Wi-fi	2 days ago
Hounslow	E-mail	4 days ago
Guildford	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Tom Vincent (@TomboBrewster) reported 11 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 12 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  DimiD (@DimiD35089880) reported 13 minutes ago from Camberley, England

  @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

• 
  Becky Morrish (@BeckyMorrish13) reported 14 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  mara penzo (@magma62) reported 19 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 20 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  SusannJerry (@MrsJerryTweets) reported 21 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 22 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Jessica Carmody (@JessicaCarmodyV) reported 24 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 25 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Tim Hole (@TimHole) reported 32 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Ravinder Judge (@judge_ravinder) reported 34 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Alex Turton (@woodyturts) reported 35 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 40 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Francesco Marchet (@MarchetF) reported 47 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Ravinder Judge (@judge_ravinder) reported 54 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Ravinder Judge (@judge_ravinder) reported 54 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  CM40 (@CM40UK) reported 57 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 58 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rach A (@Rach_EL_1982) reported 49 seconds ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Peter (@Peter8150139807) reported 2 minutes ago

  Does virgin media have problems every day

• 
  Nim O'Hall (@nimohally) reported 4 minutes ago

  @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

• 
  Declan Carty (@declancarty) reported 5 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  Martyn Lucas (@Martyn_Lucas) reported 6 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  Alison Baines (@AlisonBaines4) reported 6 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Peter Miller (@PeteinExeter) reported 7 minutes ago

  @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

• 
  Virgin Media News (@VirginMediaNews) reported 10 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Helen Bedford (@helenxbedford) reported 16 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Craig (@wolve585) reported 16 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!