Virgin Media outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent Virgin Media outage reports came from the following cities: Southall, Northolt, Slough, Greenford, Hayes, Camberley, Hounslow, Maidenhead, Farnborough, Kingston upon Thames, Uxbridge, Walton-on-Thames, Guildford, Windsor, and Feltham.

City	Problem Type	Report Time
Southall	Internet	17 hours ago
Southall	Internet	2 days ago
Northolt	Wi-fi	2 days ago
Slough	E-mail	2 days ago
Greenford	Internet	2 days ago
Hayes	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Becky Morrish (@BeckyMorrish13) reported 4 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Shaun (@Shaun1799) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  traymca 💙 (@traymca) reported 13 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Jeff Brown (@fadermonkeyking) reported 14 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  jeanne smith (@jeannesmith1) reported 15 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Trevor (@TRSafcw) reported 21 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Jason Hier (@jasonhier) reported 21 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Marti Jerrard - K74 (@K74Marti) reported 27 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 27 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Jacqson (@JacquelineCabl9) reported 28 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 30 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  John carroll (@Johnboy82903002) reported 42 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  J (@not_on_fire) reported 44 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  DimiD (@DimiD35089880) reported 47 minutes ago from Camberley, England

  @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

• 
  John carroll (@Johnboy82903002) reported 50 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Andrew Wood (@andrewlwood) reported 53 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Andrew Wood (@andrewlwood) reported 54 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Matt Gardner (@FuzzyPixels) reported 57 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Andrew Burdett (@andburd) reported 58 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D (@HopeForTo) reported 4 minutes ago

  @virginmedia major outage and nothing on X about it

• 
  Callum 🪷 (@__Callum28) reported 5 minutes ago

  I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍

• 
  Wolf of X (@WolfofX) reported 7 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  Duncan Wright (@dwright75) reported 8 minutes ago

  @virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is

• 
  Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 12 minutes ago

  @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough

• 
  Kevin Davies (@CCFCGrapes) reported 13 minutes ago

  @virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.

• 
  ebrahim akooji (@ebrahim1234) reported 16 minutes ago

  @virginmedia please sort your service out internet on and off for a week could not watch the england game outage for a week not acceptable

• 
  Ryan (@GoatMvpRt91) reported 21 minutes ago

  @virginmedia There are known issues in my area. We have been without service for 6 hours now in NE33 . Had a text to say it is being worked on from virgin media

• 
  Alicia Folge (@ASoria34455) reported 22 minutes ago

  @virginmedia @virginmedia how can you leave customers without access to internet for days in 2026? I just came back from South America & when we had a problem it was fixed within the hour, you really can’t do better?

• 
  Nathan Bhangoo (@NathanBhangoo) reported 26 minutes ago

  @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.