Virgin Media outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Camberley, Hounslow, Northolt, Walton-on-Thames, Slough, Brentford, Dorking, Southall, Ealing, Woking, Addlestone, Hayes, Farnborough, and Greenford.

City	Problem Type	Report Time
Guildford	Internet	19 hours ago
Camberley	Wi-fi	1 day ago
Hounslow	Wi-fi	3 days ago
Northolt	Internet	3 days ago
Walton-on-Thames	Internet	4 days ago
Northolt	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Oliver Fatyol (@IstvanOFatyol) reported 5 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Yessi Bello-Perez (@yessibelloperez) reported 5 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 7 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Trevor (@TRSafcw) reported 8 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Jeff Brown (@fadermonkeyking) reported 11 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  itsnotOK (@itsnotO56763609) reported 15 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  simone clark (@iglu_sim) reported 17 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Becky Morrish (@BeckyMorrish13) reported 30 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 36 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Nia Wyn Thomas (@niawynthomas) reported 36 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  💋unknown💋 (@unknown45523435) reported 40 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  jrd1982 (@thefitebegins) reported 44 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Stuart the Copywriter (@StuartTarn) reported 49 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  J (@not_on_fire) reported 50 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  CM40 (@CM40UK) reported 52 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 54 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Matt Gardner (@FuzzyPixels) reported 54 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 55 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 59 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  liam (@liamsimo95) reported 3 minutes ago

  @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

• 
  Mrs c (@w47carr) reported 5 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Louise Boxall (@Louiseboxall) reported 7 minutes ago

  @virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….

• 
  Robert Henry (@RHenry652) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs

• 
  Bert longballs (@Bertlongball) reported 9 minutes ago

  @virginmedia my current contract runs out 16th June and the best price you can offer me after 12 years a customer I have been offered £46.99 ppm but if let it run out I can get it for 26.99 as a new customer

• 
  Dave's Gaming (@TheGamingH1v3) reported 11 minutes ago

  @virginmedia can you sort the internet issues out ffs 3 days it’s been like this and I’m unable to work

• 
  SP1CYGAMIN (@SP1CYGAMIN) reported 13 minutes ago

  @virginmedia hi, my wife is struggling to access her account, she's tried resetting her password and whatnot and still can't get into her account, any help with this would be appreciated, thank you

• 
  jane rawlings (@djraw123) reported 13 minutes ago

  @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

• 
  Grazie (@graziegee999) reported 15 minutes ago

  @virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 18 minutes ago

  @virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels