Virgin Media outages and service status in Ash, England

Problems in the last 24 hours in Ash, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ash, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Addlestone, Chertsey, Fleet, Yateley, Camberley, Wokingham, Farnborough, Lindford, Aldershot, and Bracknell.

City	Problem Type	Report Time
Guildford	Internet	1 day ago
Addlestone	TV	2 days ago
Guildford	Internet	4 days ago
Chertsey	Internet	7 days ago
Fleet	Wi-fi	8 days ago
Yateley	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ash, England

Latest outage, problems and issue reports in Ash and nearby locations:

• 
  gonzo (@pears0) reported 9 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  PaulineAyres-S/W (@paulineayres) reported 10 minutes ago from Blackwater, England

  @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

• 
  Paul Mackenzie Ross (@pmross) reported 14 minutes ago from Farnborough, England

  Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

• 
  Bowlesy (@Chateauneuf64) reported 14 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Paul Mackenzie Ross (@pmross) reported 18 minutes ago from Farnborough, England

  @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

• 
  Daniel Sherlock (@mcsherlocks) reported 18 minutes ago from Wokingham, England

  @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

• 
  ☁️ Chris Reddington (@reddobowen) reported 20 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 22 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Paul Mackenzie Ross (@pmross) reported 33 minutes ago from Farnborough, England

  @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

• 
  John Neilson (@flyingjok) reported 34 minutes ago from Camberley, England

  @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

• 
  Ems (@EmsAlice) reported 39 minutes ago from Bracknell, England

  @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

• 
  Katie Girdler (@KGirdler) reported 40 minutes ago from Guildford, England

  @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

• 
  Jacqson (@JacquelineCabl9) reported 55 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Julian Hull (@JulianHull) reported 56 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

• 
  PaulineAyres-S/W (@paulineayres) reported 56 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  DimiD (@DimiD35089880) reported 57 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  Sharon Leaver (@leaver_sharon) reported 59 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Carol Rothwell (@CarolRothy) reported 59 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  Nick Batch (@WashedBatch) reported 60 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  Paul Collier (@Pablocollier) reported 60 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Williams (@brettwill82) reported 5 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

• 
  Jags Arthurson (@JagsArthurson) reported 6 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  neil holden (@neil131161) reported 8 minutes ago

  Anyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia

• 
  Lotharemas (@Lotharemas) reported 13 minutes ago

  @virginmedia So how do i go about reporting an SNR upstream Area fault now? the forums have been shut down which always handled it before but now ive been stuck with this causing packet loss since early June.

• 
  Mitch W 71 (@Mitch_1142) reported 16 minutes ago

  @1Atkins @ThatsTVOfficial xenon81Message posted on30 Jul 2026 03:21 PM - last edited: 30 Jul 2026 03:22 PM That's TV has gradually removed all its channels from Sky, Freesat and Virgin Media over the last few months. It remains on Freeview (for now) but is said to be suffering financial problems.

• 
  ste (@stew187511) reported 16 minutes ago

  @virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 18 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  Jayneadele (@Jayanic) reported 19 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported 21 minutes ago

  @virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.

• 
  charles Ψ (@devilsaviour_) reported 22 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭