Virgin Media outages and service status in Ash, England

Problems in the last 24 hours in Ash, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ash, England

The most recent Virgin Media outage reports came from the following cities: Woking, Addlestone, Fleet, Farnborough, Aldershot, Guildford, Camberley, Bracknell, Chertsey, Spelthorne District, Laleham, and Weybridge.

City	Problem Type	Report Time
Woking	TV	5 days ago
Addlestone	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ash, England

Latest outage, problems and issue reports in Ash and nearby locations:

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 5 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Julian Hull (@JulianHull) reported 10 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

• 
  Paul Austin (@BagshotTwit) reported 12 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  DimiD (@DimiD35089880) reported 15 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 19 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  gonzo (@pears0) reported 21 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  GoldyMcGoldface (@Goldy73) reported 27 minutes ago from Farnborough, England

  @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

• 
  CM40 (@CM40UK) reported 30 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  Will Matthews (@wmatthew) reported 31 minutes ago from Fleet, England

  @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

• 
  Paul Mackenzie Ross (@pmross) reported 35 minutes ago from Farnborough, England

  @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

• 
  CM40 (@CM40UK) reported 39 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  Daniel Evans (@ChavdogEvans) reported 40 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Katie Girdler (@KGirdler) reported 40 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  James the Electrician ⚡ (@jamesifoster) reported 43 minutes ago from Spelthorne District, England

  @virginmedia Our Internet is down TW18, Staines-upon-Thames

• 
  Kelvyn Taylor (@Vibroseis) reported 47 minutes ago from Egham, England

  Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.

• 
  Callum Penny (@callum_penny) reported 47 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  James McFadden 🎮 (@McFadden1985) reported 51 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  PaulineAyres-S/W (@paulineayres) reported 54 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Stuart the Copywriter (@StuartTarn) reported 58 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Ems (@EmsAlice) reported 58 minutes ago from Bracknell, England

  @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wirtz machine (@DavidVaughan5) reported 3 minutes ago

  @virginmedia Its ok I've managed to fix the issue, it was down to low frequency. Thanks its all sorted now.

• 
  DAVID BUNTING (@DBPV80) reported 3 minutes ago

  @EdwardJDavey I watch it free on Virgin Media who are allowing free access to finals. Last final. But there are bigger issues in the country! You are just a poodle for the PM!

• 
  Iso (@Isomniax) reported 3 minutes ago

  @OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here

• 
  Gary Broadbent (@garyb007) reported 4 minutes ago

  @TezzaBelle88 @virginmedia Yep, pretty standard. By miles, the worst customer service I've ever experienced. What's more, nobody seems to want to improve it.

• 
  Wizz (@Wizz57058652) reported 12 minutes ago

  @OliverGMcManus @virginmedia ISP's have to fix it within 30 days or you can leave your contract without the early penalty. @Ofcom

• 
  Urban Groove (@Urban__Groove) reported 14 minutes ago

  @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡

• 
  Keith Bambury (@Jackba2) reported 16 minutes ago

  Hey @virginmedia I live in Epping CM16. My services have been out for 2 days. You keep putting the fix date back, you now say Monday. Prove to me you know what the trouble is and that you are actually working on it. No excuses allowed about resource allocation.

• 
  Robert Cashin (@robert_cashin) reported 22 minutes ago

  @virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.

• 
  Otherebecca (@otherebecca) reported 22 minutes ago

  @OliverGMcManus @virginmedia Offered me free Sim cards,stuff like that.I said it was fine and waited.Service was back in a few hours. Then I got an apology and refund for waiting at home. Now I just got another apology and another refund for the loss of internet/phone. Virgin is pretty rubbish.

• 
  Mark vix (@Vikk3rs146) reported 27 minutes ago

  @virginmedia I don’t think you give a toss tbh in an age of working from home I had to hotspot and use my data to get through work the last 2 days ..texts from you to say it’s fixed then 10 mins later it’s down again ..I reckon in the 2 years of my current contract I’ve lost 20 days service