Virgin Media Outage Report in Ash, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ash, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Fleet, Aldershot, Guildford, Bracknell, Woking, Camberley, Farnborough, Egham, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Internet | |
| Aldershot |
Internet | |
| Guildford |
TV | |
| Bracknell |
TV | |
| Woking |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!
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emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
@avbuss @Ofcom @virginmedia If virgin haven’t fulfilled their end of the contract by providing the full service as promised and repairing any faults I don’t see why he should have to pay his notice period. A contract works both ways it’s clear you have failed this customer just as you are failing myself.
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia
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emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
Have you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.
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marife narito
(@shiken93) reported
from
Spelthorne District, England
what’s happening to our internet Virgin media on & off service 😂
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No compassion or help for customers that are struggling! Disgusting attitude!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
And the checking service on Virgin Media page gets you nowhere.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DropDeadFred2
(@DropFred2) reported
@virginmedia I've already got an engineer booked for Thursday, as I've previously said 4 days for an engineer to attend my property is a joke. I pay for a service and expect said service to work. I'm a plumber, imagine if I told a customer to wait 4 days for me to attend a burst pipe.
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🖤 SouthsideJohn 🌈🇪🇺🦇🏝️💙😷🇺🇦
(@j_dallimore58) reported
@virginmedia Repeatedly. But since the problem seems to be area wide there doesn't seem to be much point.
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Ellie Mitchell
(@elaerose) reported
@virginmedia That repeatedly did not happen when we called earlier today, but we will try again tomorrow. It should not be this difficult to talk to your agents, I should not have to resort to twitter for answers. I have never had these customer service issues with other suppliers.
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Ali Bond
(@AlexandraDBond) reported
@virginmedia Thanks for your swift response. Littering is never excusable, but especially not in a company vehicle!
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Ghost of Gary
(@GhostOfBreville) reported
@virginmedia 7:10 pm. It's been down since 10:00 am. I won't hold my breath though as there's been no updates all day.
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Karen M
(@wattypoohs) reported
@virginmedia I can’t access my account - this is one of the problems.
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Damo101
(@Damo1016) reported
@virginmedia Does say there’s any issues but there is.. you said so in a tweet earlier. Conflicting information!
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Sharon Davies
(@SharonD17926081) reported
@virginmedia Not working
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Sharon Davies
(@SharonD17926081) reported
@virginmedia Asking me to sign in but not allowing me
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Marina millington
(@Millysmiff) reported
@virginmedia It’s just taking me through to the normal Virgin media sign in page