Virgin Media Outage Report in Ash, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ash, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Bracknell, Aldershot, Guildford, Camberley, Chertsey, Woking, Fleet, West Byfleet, Addlestone and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
TV | |
| Bracknell |
TV | |
| Aldershot |
TV | |
| Guildford |
TV | |
| Farnborough |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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marife narito
(@shiken93) reported
from
Spelthorne District, England
what’s happening to our internet Virgin media on & off service 😂
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
@avbuss @Ofcom @virginmedia If virgin haven’t fulfilled their end of the contract by providing the full service as promised and repairing any faults I don’t see why he should have to pay his notice period. A contract works both ways it’s clear you have failed this customer just as you are failing myself.
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No compassion or help for customers that are struggling! Disgusting attitude!
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
Have you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
And the checking service on Virgin Media page gets you nowhere.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Perhaps_not
(@_perhaps_not) reported
@virginmedia I am seriously fed up with your lies. Your billing error means my services are now disconnected. You have no appreciation for your customers and your customer service is useless.I will be cancelling my contract and you won't see more money from me!!!
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Gregg Anscomb
(@GAnscomb) reported
@virginmedia are such a joke, we pay for internet we don’t get, TV signals so bad we can’t even watch HD channels because of the break up and a on demand service that doesn’t even work. I highly recommend to anyone thinking about using them don’t… #rubbish #rippedoff #joke
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Ray McKinnon
(@RayMcKinnon1) reported
@SkyHelpTeam It’s been a nightmare, not even received my login for Disney+ yet being billed for it, not what I expected from Sky, never had issues with Virgin media either. Please restore my trust in Sky
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Kirsty Duncan
(@kirstyduncan77) reported
@virginmedia is there a problem with your website - I’m trying to add sky sports mix and it’s constantly telling me there is a problem
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Bethany Smardon
(@bethanysmardon) reported
@virginmedia Ohhh yes! It was booked for yesterday, now we’ve been told it was today, then Thursday. But account says 19th July. Do you think a month with no service is acceptable?
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old3n
(@old3n1) reported
@virginmedia again your crap no internet buffering unable to watch Netflix can't wait for my contract to end
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Broken By War 🏴
(@BrokenByWar) reported
@virginmedia How the DMs work is I tell you my private issue in private and you attempt to help me? BTW I've spent two hours of my time talking to the wall via virgin webchat and another hour on the phone. So after years of talking to dis-interested staff, I'm done. Enjoy your night.
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Gregg Anscomb
(@GAnscomb) reported
@virginmedia Please don’t insult me with that mate. We have done all of that ****. Your service is a complete joke, you steal money from us and laugh. Look on my twitter feed, there’s many people who have the same experience. But you do nothing about it. No matter how much we ask.
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CAnwenCH
(@CookHenesy) reported
@virginmedia @Emma97745369 Why can’t you just let the woman cancel the contract for free and go with a company that can provide the service she’s paying for?
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Martin1983
(@mtd241983) reported
@virginmedia I don’t want stream I want cable TV but according to VM you don’t offer cable tv anymore just the streaming service.