Virgin Media outages and service status in Guildford, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Guildford, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 13, 10:06 AM GMT+1.
- Internet (58%)
- Wi-fi (17%)
- E-mail (8%)
- TV (8%)
- Phone (8%)
The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Farnborough, Ashtead, Walton-on-Thames, Leatherhead, Guildford, West Byfleet, Camberley, Woking, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot
|
Internet | 47 minutes ago |
|
Farnborough
|
Internet | 1 hour ago |
|
Farnborough
|
Wi-fi | 4 days ago |
|
Ashtead
|
Internet | 8 days ago |
|
Farnborough
|
Wi-fi | 11 days ago |
|
Walton-on-Thames
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁
-
Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
-
Lee James (@winetaff) reported from Esher, England@virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)
-
PaulineAyres-S/W (@paulineayres) reported from Blackwater, EnglandOmg @virginmedia the worse service you could possible get 😡
-
fiona khan (@fleekhan) reported from Esher, EnglandFinally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩
-
Sarah Lindsay OLY (@SarahJoLindsay) reported from West Molesey, England@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
-
Matt Rose (@mattrose18) reported from Farnborough, England@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
-
Sarah Lindsay OLY (@SarahJoLindsay) reported from West Molesey, England@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
-
Craig Hannan (@CraigHannan4) reported from Ash, England@virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.
-
DimiD (@DimiD35089880) reported from Camberley, England@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
-
Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England@virginmedia Internet down in KT12. Any idea when it will be fixed ?
-
Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
-
Ash まじめ (@ASHVllN) reported from Esher, England@virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
-
Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
-
-
Will Matthews (@wmatthew) reported from Fleet, England@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
-
_jarl_ostensen (@psjarlo) reported from Guildford, England@virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.
-
Tim Hole (@TimHole) reported from West Molesey, England@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
-
James McFadden 🎮 (@McFadden1985) reported from Camberley, EnglandMy @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Patrick McNamara (@PaddyMc_06) reported@virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!
-
Bob (@madjack1300) reported@virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff
-
IrishWill (@DiabloDame1) reported@virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?
-
Bernie Hynes (@TheBernie1967) reported@El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!
-
Lynne Marshall (@benalblogger) reported@virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority
-
Walthamstow Life (@WalthamstowLife) reported@virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!
-
⬣ fyfe79 ☘️ (@fyfe79) reported@VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.
-
M U (@Shef1212) reported@virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.
-
kevin cox (@kevin_cox9211) reported@virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.
-
M U (@Shef1212) reported@virginmedia still waiting for an engineer. I now been told I need to wait 12 days for an engineer to fix a damaged cable outside. No one wants to listen.