Virgin Media outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Esher, Woking, Farnborough, Camberley, Fleet, Dorking, Aldershot, Addlestone, Chertsey, Yateley, Lindford, and Walton-on-Thames.

City	Problem Type	Report Time
Guildford	Internet	7 days ago
Esher	Wi-fi	8 days ago
Woking	E-mail	10 days ago
Guildford	Internet	14 days ago

Community Discussion

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Virgin Media Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Nattytude (@nattytude) reported 4 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

• 
  Paul Mackenzie Ross (@pmross) reported 6 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Daniel Evans (@ChavdogEvans) reported 6 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Dom O'Riley (@domoriley) reported 8 minutes ago from Esher, England

  @virginmedia Changed it from 21/7 so I’m afraid it’s just appalling service and no one gives a damn..@Richard should be ashamed of the complete mask of empathy and service from @virginmedia

• 
  Paul Mackenzie Ross (@pmross) reported 14 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  CM40 (@CM40UK) reported 19 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  James McFadden 🎮 (@McFadden1985) reported 21 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  Paul Mackenzie Ross (@pmross) reported 21 minutes ago from Farnborough, England

  @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

• 
  CM40 (@CM40UK) reported 22 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  Geoff Rogers (@GeoffRogersEU) reported 24 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 26 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  Paul Mackenzie Ross (@pmross) reported 33 minutes ago from Farnborough, England

  @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

• 
  Paul Austin (@BagshotTwit) reported 43 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 51 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Marti Jerrard - K74 (@K74Marti) reported 52 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  PaulineAyres-S/W (@paulineayres) reported 57 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Patrick Smith (@P4TTL) reported 58 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Matt Rose (@mattrose18) reported 58 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  Mark in Hants 🇪🇺 🇬🇧 🇺🇦 (@markinhants) reported 59 minutes ago from Aldershot, England

  @virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone

• 
  Paul Mackenzie Ross (@pmross) reported 59 minutes ago from Farnborough, England

  @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported 5 minutes ago

  @virginmedia not internet/tv all day, please update when you will fix- wd5 area

• 
  Virgin Media News (@VirginMediaNews) reported 5 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Alan Wright 🦫 (@Alanw47) reported 8 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 8 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Robert Grace (@Beastial_Maggot) reported 8 minutes ago

  @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……

• 
  Paddy Sweeney (@PaddySw99745534) reported 9 minutes ago

  @virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.

• 
  👑 NG Football 👑 (@Bigdeano88) reported 9 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

• 
  Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported 10 minutes ago

  @LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.

• 
  Alison Baines (@AlisonBaines4) reported 13 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Peter Miller (@PeteinExeter) reported 29 minutes ago

  @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account