Virgin Media outages and service status in Guildford, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 14, 4:45 PM GMT+1.
- Internet (61%)
- TV (22%)
- Wi-fi (11%)
- Phone (6%)
The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Camberley, Fleet, Dorking, Aldershot, Addlestone, Chertsey, Yateley, Farnborough, Lindford, Walton-on-Thames, Horsham, and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
TV | 2 days ago |
|
Guildford
|
Internet | 3 days ago |
|
Camberley
|
TV | 4 days ago |
|
Fleet
|
Wi-fi | 4 days ago |
|
Dorking
|
Internet | 5 days ago |
|
Guildford
|
TV | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, England‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
-
Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
-
Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
-
Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUseless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
-
Tim Hole (@TimHole) reported from West Molesey, England@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
-
CM40 (@CM40UK) reported from Blackwater, England@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
-
Peter ***** (@hoarp001) reported from Fleet, England@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
-
Sarah Merry (@skmerry) reported from Esher, England@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
-
John Neilson (@flyingjok) reported from Camberley, England@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
-
Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
-
Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England@virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?
-
Callum Penny (@callum_penny) reported from Fleet, England@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, England@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
-
Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
-
Iwona Sadowska (@IwonaSadowska) reported from Esher, England@virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??
-
Sarah Lindsay OLY (@SarahJoLindsay) reported from West Molesey, England@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
-
Sue Crayden (@CraydenSue) reported from Leatherhead, England@virginmedia confused why suddenly I am being charged for. Wi-fi booster. Sometimes I wonder why you record the calls and live chat but never refer back !!
-
Katie Girdler (@KGirdler) reported from Guildford, England@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
-
fiona khan (@fleekhan) reported from Esher, EnglandFinally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩
-
Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Derek Halliwell (@TheDemonUK) reported@virginmedia @Lbriggs88 ...and sent all round the houses including back up emails messages to phones then emails don't arrive. Also when login failed and you try again with the reset password it still doesn't work. You have to clear the cache. Sorry guys, can't be arsed
-
Mark (@mark240868) reported@virginmedia why is the sky sports + red button not working correctly
-
lulu 17 (@alrightside) reported@giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”
-
Kathleen Peters (@kathleenp442) reported@virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!
-
Kathy Miller (@KathyMi25429227) reported@virginmedia I am NOT setting up a passcode. I ought to be able to SPEAK HUMAN TO A HUMAN. I gave spent an hour amd finally spoke to someone but am still complaining to Ofcom 4 a variety of reasons about appalling customer service
-
GioFon79 (@ItalianraverGio) reportedMy broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia
-
Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.
-
Bob (@JohnAllum16) reported@Munchhhhh @virginmedia Typical case of fixing something that wasn’t broken
-
Paul THORNE (@harrewis) reported@virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.
-
Mike Cook (@utarg) reported@virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....