Virgin Media outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Addlestone, Chertsey, Fleet, Yateley, Camberley, Farnborough, Lindford, Walton-on-Thames, Aldershot, Horsham, Surbiton, and West Molesey.

City	Problem Type	Report Time
Guildford	Internet	18 hours ago
Addlestone	TV	2 days ago
Guildford	Internet	4 days ago
Chertsey	Internet	6 days ago
Fleet	Wi-fi	8 days ago
Yateley	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  John Neilson (@flyingjok) reported 2 minutes ago from Camberley, England

  @virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?

• 
  Paul Mackenzie Ross (@pmross) reported 2 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 4 minutes ago from Farnham, England

  @virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!

• 
  Sarah Merry (@skmerry) reported 5 minutes ago from Esher, England

  @virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.

• 
  Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 13 minutes ago from West Molesey, England

  @virginmedia We have an internet outage on business broadband at RH1 3EP. Any idea what’s going on?

• 
  John Neilson (@flyingjok) reported 14 minutes ago from Camberley, England

  @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

• 
  Martyn Jones (@TheonlyJonesy) reported 15 minutes ago from Fleet, England

  @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

• 
  spookstvgaming (@spookstvgaming) reported 15 minutes ago from Ash, England

  @virginmedia I’m losing money fix it

• 
  DimiD (@DimiD35089880) reported 17 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  Wendy Earle (@wearliegig) reported 21 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  Vito Serafino (@vserafino19) reported 25 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Ash まじめ (@ASHVllN) reported 25 minutes ago from Esher, England

  @virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?

• 
  fiona khan (@fleekhan) reported 27 minutes ago from Esher, England

  @virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!

• 
  PaulineAyres-S/W (@paulineayres) reported 29 minutes ago from Blackwater, England

  @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

• 
  James McFadden 🎮 (@McFadden1985) reported 32 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  gonzo (@pears0) reported 33 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Dan (@danpowelldjp) reported 49 minutes ago from Esher, England

  @virginmedia thanks, has been 3 hours now and no fix - just going round in an endless loop.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Gabriella d'Aprano (@GabsdAprano) reported 53 minutes ago from Esher, England

  @virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.

• 
  Tim Bourne (@TimSBourne) reported 55 minutes ago from Wokingham, England

  @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 7 minutes ago

  @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys

• 
  Robson Ramalho (@Rp61Robson) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Jindu (@Phils_Cassidy) reported 9 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  David G Boyes (@WordMediaCo) reported 18 minutes ago

  @virginmedia Interrupted signal on your much-vaunted new 360. Why? What do I do to improve matters? Paying you over £100 a month. Not impressed.

• 
  Darren Danks (@thedazdanks) reported 18 minutes ago

  @virginmedia Hi guys. I received my landline adapter today. Problem is, you’re assuming the phone is near the hub. My hub is upstairs and my landline is downstairs. Is there a solution or am I just buggered?

• 
  Lisa CAPTAININO (@CaptaininoLisa) reported 19 minutes ago

  Anyone with virgin media having issues with tv down and broadband in Northampton

• 
  Darren Danks (@thedazdanks) reported 20 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  kieran Phillpot (@K_Phillpot) reported 22 minutes ago

  @virginmedia shocking shocking behaviour from your colleagues on hold for 26 mins then I explain my issue your guys just hang up??

• 
  Andy Mac (@andy_mac21) reported 23 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  Abbie (@abz_06) reported 24 minutes ago

  @virginmedia You could send someone to Mars and back in the time it’s taking you to fix this. What issue could be so big that takes two whole weeks to fix? You’re a billion pound company. Not good enough.