Virgin Media outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Guildford, Farnborough, Fleet, Camberley, Dorking, Woking, Addlestone, Aldershot, Ashtead, Chertsey, Leatherhead, Horsham, and Weybridge.

City	Problem Type	Report Time
Walton-on-Thames	Internet	16 hours ago
Guildford	Internet	16 hours ago
Farnborough	Phone	3 days ago
Fleet	TV	6 days ago
Guildford	Internet	8 days ago
Camberley	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  GoldyMcGoldface (@Goldy73) reported 6 minutes ago from Farnborough, England

  @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

• 
  Lewis H (@LewisFFC17) reported 8 minutes ago from Leatherhead, England

  @virginhelp is there a reason my virgin media is down in the leatherhead area?

• 
  gonzo (@pears0) reported 9 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  PaulineAyres-S/W (@paulineayres) reported 10 minutes ago from Blackwater, England

  @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

• 
  John Neilson (@flyingjok) reported 13 minutes ago from Camberley, England

  @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

• 
  Nico Cary (@nicocary) reported 14 minutes ago from Cobham, England

  @joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩

• 
  Geoff Rogers (@GeoffRogersEU) reported 20 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Marti Jerrard - K74 (@K74Marti) reported 21 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 23 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Kirsty Nunn (@kirstyrosenunn) reported 23 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

• 
  Paul Riddell (@shombell) reported 24 minutes ago from Ash, England

  @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

• 
  Dom O'Riley (@domoriley) reported 32 minutes ago from Esher, England

  @virginmedia @Richard And if you haven’t got the capability to fix and deliver a service you shouldn’t offer it @virginmedia . I work from home and need to communicate with my clients

• 
  Paul Mackenzie Ross (@pmross) reported 38 minutes ago from Farnborough, England

  @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

• 
  Wendy Earle (@wearliegig) reported 39 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  Sarah Lindsay OLY (@SarahJoLindsay) reported 40 minutes ago from West Molesey, England

  @SunilMistry32 @virginmedia I tried that. Turns out you can’t even cancel. Cancelling DD might be the only option

• 
  Matt Rose (@mattrose18) reported 47 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Ash まじめ (@ASHVllN) reported 48 minutes ago from Esher, England

  @virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.

• 
  Patrick Smith (@P4TTL) reported 50 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Paul Collier (@Pablocollier) reported 57 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Julian Hull (@JulianHull) reported 60 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danni (@danni_ox_) reported 45 seconds ago

  @PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when it’s broadband only deals, it’s it’s broadband and tv - it says any broadband, therefore anything that’s in the “not eligible” below, doesn’t count for them

• 
  Sean Pearson (@soapyrct) reported 3 minutes ago

  @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

• 
  ruanotblind (@EddieDunne43889) reported 4 minutes ago

  @griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.

• 
  Legacy Magpie (@PaulDav86486288) reported 7 minutes ago

  @gblondon1 @skytv @virginmedia Just wait until you go to renew your contract with virgin , you’ll need to sit down for that conversation

• 
  Gothguy (@GothGuyGamer) reported 9 minutes ago

  @MartinSLewis Virgin media top tip: If you're close to the end of contract, don't renew. Give them your 30 days notice, When 30 days has elapsed, apply as a new customer with a new email. They won't give you any better deals unless you're a "new" customer

• 
  Wil Wilser (@Will_Willsher) reported 11 minutes ago

  @virginmedia I've had this message when trying to watch recordings for weeks, I finally tried calling today (after trying power on/off) only to hear the message 'you haven't been given access to this service' then cut off. Such poor service, especially considering what I'm £££

• 
  Máire 🇮🇪 (@mochara57) reported 13 minutes ago

  @griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪

• 
  Dave Howe (@DaveHowe86) reported 15 minutes ago

  @JonStone101 @virginmedia Have the same at every renewal, even had the Indian team in disbelief that I wanted the cancel the landline phone (haven’t had one in decades) and could only quote more than what I was currently paying. The UK side (think Scotland) were great and got me the deal I was after

• 
  Youya (@MindOfYouya) reported 27 minutes ago

  @virginmedia this has become a weekly thing with your spotty internet connection! Please fix it, i am paying £40+ a month and having to deal with this nonsense!!!!

• 
  Chris Lavis (@Tot181) reported 28 minutes ago

  @virginmedia @gblondon1 If only Kevin knew what a **** show you lot are as well….