Virgin Media outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent Virgin Media outage reports came from the following cities: Weybridge, Camberley, Walton-on-Thames, Addlestone, Aldershot, Farnborough, Ashtead, Leatherhead, Guildford, West Byfleet, and Woking.

City	Problem Type	Report Time
Weybridge	Internet	15 minutes ago
Camberley	Internet	5 days ago
Walton-on-Thames	Internet	6 days ago
Addlestone	Internet	6 days ago
Aldershot	Internet	7 days ago
Farnborough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Matt Rose (@mattrose18) reported 3 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Daniel Evans (@ChavdogEvans) reported 3 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  PaulineAyres-S/W (@paulineayres) reported 4 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Katie Girdler (@KGirdler) reported 6 minutes ago from Guildford, England

  @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

• 
  Callum Penny (@callum_penny) reported 11 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 14 minutes ago from West Molesey, England

  @virginmedia We have an internet outage on business broadband at RH1 3EP. Any idea what’s going on?

• 
  Paul Mackenzie Ross (@pmross) reported 20 minutes ago from Farnborough, England

  @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

• 
  Marti Jerrard - K74 (@K74Marti) reported 20 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Sue Crayden (@CraydenSue) reported 25 minutes ago from Leatherhead, England

  @virginmedia confused why suddenly I am being charged for. Wi-fi booster. Sometimes I wonder why you record the calls and live chat but never refer back !!

• 
  CM40 (@CM40UK) reported 36 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  Nico Cary (@nicocary) reported 39 minutes ago from Cobham, England

  @joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩

• 
  Dan O'Sullivan (@dano_afc) reported 47 minutes ago from Frimley, England

  @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

• 
  Tim Bourne (@TimSBourne) reported 47 minutes ago from Wokingham, England

  @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

• 
  Will Matthews (@wmatthew) reported 48 minutes ago from Fleet, England

  @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

• 
  Dom O'Riley (@domoriley) reported 58 minutes ago from Esher, England

  @virginmedia Everybody in your company said it should be brought forward then no one calls back and I have to ring to find out nothing is happening .. resolutions team have actually sent a response which is untrue and basically ignore me.. very very poor service @virginmedia

• 
  Katie Girdler (@KGirdler) reported 58 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Katie Girdler (@KGirdler) reported 59 minutes ago from Guildford, England

  @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

• 
  Iwona Sadowska (@IwonaSadowska) reported 59 minutes ago from Esher, England

  @virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??

• 
  Paul Austin (@BagshotTwit) reported 59 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  _jarl_ostensen (@psjarlo) reported 59 minutes ago from Guildford, England

  Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun (@oliverjames77) reported 4 minutes ago

  @virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks

• 
  just me (@PHILROOKS) reported 7 minutes ago

  @virginmedia With respect I have done this, and you just come back saying you can't access my account or help as you're just the MEDIA TEAM. I'm sure you're here to just monitor the poor comments and look like you care, when you don't. Your CEO should be embarrassed and take responsibility

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 13 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Shaun Todd (@Redveee) reported 14 minutes ago

  @mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.

• 
  Daniel Goble (@danielgoble) reported 17 minutes ago

  @mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.

• 
  Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported 17 minutes ago from Bishopbriggs, Scotland

  @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

• 
  Jamie Friery (@TheJamieFriery) reported 22 minutes ago

  @virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK

• 
  Akita (@PwnProblems) reported 24 minutes ago

  Virgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.

• 
  Sean Pearson (@soapyrct) reported 26 minutes ago

  @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

• 
  dustbin hoffman (@Dazzle72Nolan) reported 27 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc