Virgin Media

Virgin Media Outage Report in Flexford, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Flexford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Flexford, Surrey, England 09/06/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Flexford, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Godalming, Camberley, Bagshot, Guildford, Weybridge, Chertsey, Aldershot, Walton-on-Thames, Farnborough, Bracknell, Fleet, Addlestone, Woking, Ascot and Wokingham.

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City Problem Type Report Time
United KingdomGodalming Wi-fi
United KingdomCamberley Internet
United KingdomCamberley Internet
United KingdomBagshot Wi-fi
United KingdomGuildford Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Flexford, England

Latest outage, problems and issue reports in Flexford and nearby locations:

  • CorneliusEvans Chris Evans (@CorneliusEvans) reported from Bracknell, England

    @virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi

  • danarnie Danny Daly-Arnett (@danarnie) reported from Bracknell, England

    @laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia They are not much help , I’ll look around first see if there are better deals

  • ACLondon Anthony Cole (@ACLondon) reported from Chobham, England

    @virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond

  • danarnie Danny Daly-Arnett (@danarnie) reported from Bracknell, England

    @virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve

  • Noice113 Noice1 (@Noice113) reported from Finchampstead, England

    @virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    @virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gillian_h_79 Gilly (@gillian_h_79) reported

    @virginmedia A £55 price rise! She’s a 76 year old pensioner and didn’t ask for that change and cannot afford that change. And has recently been without a phone line, tv or broadband for 5 days due to the outage in BB3. This is the straw that has literally broken her.

  • AdananKhan47 Adanan Khan (@AdananKhan47) reported

    @virginmedia This started on Thursday morning, at the time your service status page said there was an issue in my area and an engineer was working on it. Apparently it was resolved by 3pm on Thursday but my connection issues are still present.

  • robmcewan1966 Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • jabs673 Jenb31 (@jabs673) reported

    @virginmedia Splitter been replaced twice, engineer said hub is probably faulty but not replaced. When broadband goes, house phone goes down too. virgin can send engineer in five days. So no tv, broadband or phone. Resetting hub gives connection but drops out 20mins later.

  • monaghanpj Peter Monaghan Esq (@monaghanpj) reported

    Does anyone in my network use a wireless broadband set up (4G/5G) to cover their home? Ideally upstairs/downstairs, TV, Hive, occasional Zoom etc, nothing too elaborate. If so who do you use and how is it going? Virgin Media are doing my head in, need to change rapidly.

  • AdananKhan47 Adanan Khan (@AdananKhan47) reported

    @virginmedia I've called 10 times over the past 2 days and everyone I have spoken to has been pretty useless. One claimed the issues in my area are still being worked on and will not be resolved until 12pm on Monday, even though the public service status page states there are no issues

  • anjor_pl anjor | anjor.eth (@anjor_pl) reported

    @virginmedia I still don't have service btw.

  • Mike_de_S Mike de S (@Mike_de_S) reported

    @virginmedia The issue isn’t the point, Yodel did turn up about 28 hours late; the point is being unable to access customer support for 4 hours. What’s causing this “unprecedented demand” for customer support?

  • Mase_81 Mase (@Mase_81) reported

    @virginmedia yo VM, do you have an email address I can contact customer services with? Ta.

  • IRyanofficial Ryan Aspinall (@IRyanofficial) reported

    @virginmedia So because of virgins muck up we are left with nothing damage to our property and they are not gonna do anything for 2 weeks and we are paying for it well isn’t that just great think it’s time for a change of provider this is disgusting