Virgin Media Outage Report in Flexford, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Flexford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Flexford, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Addlestone, Godalming, Bracknell, Guildford, Aldershot, Farnborough, Woking, Walton-on-Thames, Weybridge and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Addlestone |
Internet | |
| Godalming |
Internet | |
| Bracknell |
TV | |
| Camberley |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Flexford, England
Latest outage, problems and issue reports in Flexford and nearby locations:
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Tisson
(@tisson_barry) reported
@virginmedia I am trying to cancel all my services with yourselves- I gave your agent my 30 days notice on the phone this morning but beginning to suspect it hasn't been activated (no e-mail confirmation etc) Can you help?! #hotelcalifornia
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Ange
(@t77nge) reported
@virginmedia I do understand that but given that there are no extreme weather conditions today and the fact bills are increasing, this is not acceptable. Customer service is rock bottom. Would be far easier if I could get to speak to someone.
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Pat 🔶🔰
(@MillerMiller5) reported
@virginmedia I was promised a Hub 5 by one of your webchat team back on 20th November - this never materialised. Another webchat representative told me it would be delayed until the start of the new year.
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steve marsh
(@stevema91646061) reported
@virginmedia thanks once again for £3 a month for broadband to run my computer, it's all we need with all the price hikes coming down the track it's a shame my wages dont rise the same it's a smack in the face for loyalty once again outrageous
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Benjamin Pope
(@benpopemusic) reported
Ok @virginmedia it’s so you’ll refund £8.06 for loss of service if it’s still an issue 2 working days after I register it. But when it’s a series of issues on consecutive days that seriously disrupt working from home but that last several hours each…what then?
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Radar Bxb
(@BxbRadar) reported
Can’t get through to support waiting for ages online & phone looks like Virgin media is down no one is there?
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Emma S
(@smiffysmrs) reported
I was on hold with @virginmedia for 39 minutes and suddenly the call drops off! I am so angry, can anyone from their customer service team help?
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IfFyKhAn™️📍7️⃣
(@Iffykha38545015) reported
@JuniorCartxer @virginmedia Listening to the customer is the biggest problem @virginmedia have.
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Frances
(@Frances_Jada_) reported
My Internet connection is the worst its ever been still no engineer visit... and guess what @virginmedia are putting my bill up... I feel a move to @skytv coming on...
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Gill White
(@GillW1220) reported
@virginmedia Is there a problem with BBC 1 HD in the ME8 area? We can’t get this channel - it is saying error V53. Rebooted the box twice. Service status checker not working on your website. Please advise