Virgin Media Outage Report in Flexford, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Flexford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Flexford, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Aldershot, Chertsey, Guildford, Camberley, Farnborough, Woking, Fleet, Addlestone and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| Aldershot |
TV | |
| Chertsey |
Internet | |
| Walton-on-Thames |
Total Blackout | |
| Walton-on-Thames |
Wi-fi | |
| Aldershot |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Flexford, England
Latest outage, problems and issue reports in Flexford and nearby locations:
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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lets be agile
(@martyncodes) reported
from
East Horsley, England
@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RUNDMC
(@drkcmpbll) reported
@thewullyb @CPFC_Fleming88 @virginmedia I’m between Glasgow and Coatbridge and mines down too.
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bex celia
(@_bexorcist) reported
hey @virginmedia get your **** together, internet service has been terrible the past few evenings…
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TT9 Raza
(@RazaOnYT) reported
Big 1GB internet speed but Virgin Media is still ******* ****. Useless ******* tw4ts don’t even bother responding to this tweet tryna help
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Emma Rowan
(@EmmaRowan) reported
@virginmedia the service status section of your website is not working. No broadband! Done all the usual checks and using 5g to check your website
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Pip🦊
(@sleepie_fokse) reported
Got down to 500 people ahead of me in the Overwatch 2 queue and then Virgin Media crashed. Back up to 40000 now. Welp
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Alan Astbury
(@AlanRenza) reported
@virginmedia Two outages in 2 days, not good, you REALLY need to stabilise your network or else you are going to lose a LOT of customers. We've been with you for two months and we've had more issues in that time than we had in the entirity of our contract with previous provider.
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Bearington
(@Bear_) reported
Virgin media just HAS to go down while im in an OVERWATCH 2 GAME and then it wont let me back on the game because of a 40.000 queue, GREAT THANK YOU @virginmedia
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teerick or treat 🎃
(@teexgames) reported
@__abbierhodes @virginmedia Yep same - it’s been down 2 nights ina row I would swap providers now if I were you, they are absolutely terrible. I’ve had nothing but issues with them, cuts off weekly without fail
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Ellis Peters
(@BigPetersTTV) reported
@Paul_Willow1 @virginmedia Don't bother paying them , always down
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__abigailrhodescoles
(@__abbierhodes) reported
@virginmedia anyone else’s virgin down? Been with them two months, and this is the first time. Says Tv down, but can’t use broadband at all