Virgin Media Outage Report in Flexford, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Flexford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Flexford, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Guildford, Aldershot, Walton-on-Thames, Woking, Chertsey, Farnborough, Fleet, Camberley, Cobham, Weybridge, Addlestone and Hindhead.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| Guildford |
Internet | |
| Bracknell |
Internet | |
| Bracknell |
Total Blackout | |
| Walton-on-Thames |
TV | |
| Guildford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Flexford, England
Latest outage, problems and issue reports in Flexford and nearby locations:
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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lets be agile
(@martyncodes) reported
from
East Horsley, England
@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Cook
(@vickywicky82) reported
@virginmedia It’s DL3 8DR - I’ve already looked at service status thx
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ComeAlongPond01
(@ComeAlongPond01) reported
virgin media have been in touch, essentially we're having connection issues. Engineer's coming out Thursday With that in mind all streams are on hold until I know what is going on as it just wont hold for stream. So please bare with me hopefully stream wise I will be back soon 💖
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Sinead Fox
(@foxylady0) reported
@virginmedia @virginhelp so disgusted and let down with you guys. Paid €499 deposit for an iPhone 13 pro max and you put it on my partners mobile account not mine. You won’t talk to me because I’m not the account holder. Put it on my mobile account
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Kevin, b
(@kevinb186475) reported
Never had paid a bill at my house a problem @VodafoneGroup @virginmedia
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SueD 💙
(@SusanDaisley) reported
@virginmedia The problem started today. I can watch on iplayer etc and those platforms are fine, so it’s not the tv. Just no sound when on regular channels via the virgin box !
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Daddy ∞ Hulk
(@Hoobnasty) reported
@virginmedia I will, as there appears to be no direct help your company offers, but this is nothing to do with temperamental wi-fi, this is the base tech being garbage. Customers shouldn't have to write reams on forums to get help. You should be serving them and sorting the problem for them.
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simone clark
(@iglu_sim) reported
@virginmedia Yes - it showed intermittent - but I have to wait 24 hours - the WiFi basically is poor in my house in some rooms and drops out at 5pm every day - I just need to speak to someone to organise more boosters and some@help
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Karl O'Neill
(@37K37) reported
@virginmedia absolute nightmare, first off the number you gave me was the same number i spent 2hrs on yesterday. so i phone it again, get put through to another agent who passed me on to a pending installation dept. and then I get cut off the call and no one has called me back! awful service
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Em
(@EmmaXxx97) reported
@financialombuds Thank you for your help! I'll contact them now - @virginmedia I am getting I contact with the communications ombudsman
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Timothy Shuttleworth
(@T1mmoo) reported
@virginmedia are you aware of problems in post code area RH8? I'm having issues with broadband.