Virgin Media Outage Report in Flexford, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Flexford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Flexford, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Wokingham, Aldershot, Ascot, Woking, Godalming, Guildford, Yateley, Farnborough, Bagshot and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| Wokingham |
Internet | |
| Aldershot |
Internet | |
| Ascot |
Internet | |
| Woking |
Internet | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Flexford, England
Latest outage, problems and issue reports in Flexford and nearby locations:
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia @TymonKate Write a letter of complaint is my advice, customer service by phone is awful.
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Natasha Gorrie
(@tashaj1984) reported
from
Farnborough, England
@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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Nico Cary
(@nicocary) reported
from
Cobham, England
@joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@ScruffyJiver) reported
@virginmedia I tried calling yesterday. That was the problem - the call handler didn't know what he was doing, and spent an hour lying and gaslighting me. Also I can't make a complaint over the phone.
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simon parkinson-jone
(@sparkijones) reported
@virginmedia Poor/no internet last night and again this morning (Bolton area). also i can’t log in to my account. The problem seems to be with your feed. When will this be rectified?
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Jane Hawkes
(@ladyjaney75) reported
@petercardwell @virginmedia @TalkTV A common occurrence and a real shame that service not delivered as it should be consistently to start with and that customers can only get results when companies are challenged in this way.
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Mark Leonard
(@DeeJayLen) reported
@virginmedia Well I thought it was, but left for holiday that morning and didn’t try any other services. Returned this evening to find still no connection. I’ve rebooted, checked all cables and still not working.
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milky t
(@mycalltwo) reported
@virginmedia DON’T join Virgin - they won’t let you cancel even at the end of the contract. They won’t answer the phone, web chat, mails or complaints. They threaten your credit rating if you cancel your direct debit. Absolute Shysters.
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Gregg Jones
(@turckle) reported
@virginmedia hi, no BBC4 again, error code V53. Any idea what the problem is?
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SavingKeiko
(@rebeccaaaa_t) reported
@virginmedia spent £16 renting a film last night, couldn’t watch due to an error code. Just put tried to put it on again only for the internet to go off… AGAIN! Sort it out, look at the sheer amounts of issues and complaints coming through on Twitter alone!
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Lord Ardith Bale
(@Ardith_bale) reported
@SnipeTheSorrow @virginmedia Urgh, I'm sure there is a Recompense package in your customer rights for really lower then advertised speeds. but my google fu is failing me.
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RebelCrow
(@RebbelCrow) reported
@Offcom do you know that @virginmedia would rather install a literal fire hazard than let customers choose a better solution... wait they do but it still needs to piggy back off a $20 reskined kernal fail router from the states
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Bubzy
(@TheRealBubzy) reported
@virginmedia How do I order a pod? It better be free as I’m already paying for the most expensive internet provider in my area whose **** doesn’t work. Using hotspot on my @ThreeUK phone works. VirginMedia wifi doesn’t.