Virgin Media Outage Report in Flexford, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Flexford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Flexford, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Woking, Aldershot, Guildford, Fleet, Crowthorne, Bracknell, Camberley, Farnborough, Godalming, Wokingham and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Guildford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Flexford, England
Latest outage, problems and issue reports in Flexford and nearby locations:
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
@virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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Rob McEwan
(@robmcewan1966) reported
from
Finchampstead, England
@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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Thom Gibbons
(@TheBadgerG) reported
from
Farnborough, England
@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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CM40
(@CM40UK) reported
from
Blackwater, England
@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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Alyson Leitch
(@Geordiesbird) reported
from
Wokingham, England
@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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Tim Bourne
(@TimSBourne) reported
from
Wokingham, England
@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia service down in GU14?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Briggs
(@briggsjohn) reported
@virginmedia what is going on with your network? Internet down again. All this started after your work to switch my phone to VOIP a month ago, oh and the phone hasn’t worked since! Sort it out!
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Sarah-Kimberley
(@PlayforthSarah) reported
@virginmedia when they try charging you a extra £35 for nothing so cancel your direct debt.... how do I close my account? I'm still within my 30 days
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Cool boy Blu🔊🔊🎶📀🎤🎤🎧🎧
(@brian_baileydj) reported
Sky and virgin media are ripoff merchants no high priced tv or internet fees it shouldn’t cost more than £15 for tv service and £10 for internet sky we’re going to charge £40-80 for both and virgin media £40-90 for both a month scam artists
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Sarah Clark🌹🏴🏉
(@Canarymummy) reported
@virginmedia Why should constantly chase you for information you are supposed to give by law? You failed the first time to provide the information in full,so now its on me to keep chasing? Seems pretty bad customer service again
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Harry
(@HarryMonks_) reported
@virginmedia Peer pressure is how @virginmedia works is it John? Over and over again. A no I want to cancel my services being ignored over and over to the point of actual thickness
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Lissy Gray
(@SleepingFairy1) reported
@virginmedia @krashworth88 If it means an improvement in customer service then yes. The last Call centre advisor couldn’t have sounded more uninterested if he tried and I’m still paying for extras I never asked for. Will be cancelling with immediate effect
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Tessier-Ashpool 🇨🇭🇯🇲💻🛰️🇪🇹🇯🇵
(@FvdE) reported
@virginmedia Well, the absolute best time for me was the hour+ I wasted trying to deal with this last night, only to be hung up on. You really aren't grasping the problem here are you? Now that you think that the loss and inconvenience is on your side. Looks like rain to be honest.
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Darren
(@Darren6789123) reported
@virginmedia internet currently down in Manchester M34
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Louise Pennington FCCT (She/Her)
(@pdLouiseP) reported
@Teacherglitter @virginmedia Still not sorted Ceri? You’re right, it is appalling- are you still in the window to cancel and try another provider??? Totally rubbish service and customer support. Hope it’s sorted today! Xx
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SAMi
(@SuperITGeek) reported
@virginmedia you guys truly suck! your agents lie through their goddamn teeth! was MISSOLD a O2 contract under the guise its free as you are a VM customer! Pure BS as I have received a bill from O2!!! #virginmediasucks #virginmediaisshit #skyovervirginmedia