Virgin Media Outage Report in Flexford, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Flexford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Flexford, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Camberley, Aldershot, Chertsey, Guildford, Farnborough, Bracknell, Woking, Fleet, Cobham, Weybridge and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| Camberley |
TV | |
| Aldershot |
||
| Chertsey |
Internet | |
| Walton-on-Thames |
Wi-fi | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Flexford, England
Latest outage, problems and issue reports in Flexford and nearby locations:
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Nick Batch
(@WashedBatch) reported
from
Guildford, England
Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷
(@DamienPSmith) reported
from
Bracknell, England
@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Thom Gibbons
(@TheBadgerG) reported
from
Farnborough, England
@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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Flo
(@Flozephine) reported
from
Bracknell, England
@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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Paul Riddell
(@shombell) reported
from
Ash, England
@vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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Alyson Leitch
(@Geordiesbird) reported
from
Wokingham, England
@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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Daniel Bonilla
(@danbon1973) reported
from
Wokingham, England
@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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jox
(@Jotwinn) reported
from
Cobham, England
@libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marrianne H
(@Mazzykh) reported
@virginmedia Friday night and internet is down again. What's app is stating no availability
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Weecher
(@Weecherr) reported
virgin media always crashing bro wtf
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Sarah Elliott
(@Sarahnufc1208) reported
@beverleyturner @virginmedia 100% kick us when we are already down...
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Betsie
(@BetsieBarnes) reported
@Ross_Lafferty @virginmedia @lili_floras I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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john
(@JohnGowing7) reported
@beverleyturner @virginmedia Cancel it. They need a month's notice.
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The George Costanza Principle
(@TheGCPrinciple) reported
@virginmedia I did mention it was via website, in my original tweet. 👀 Don’t worry about it, there’s no solution, it’s just the way it is. Let’s save ourselves days of dialogue, only to reach a stalemate. 😩 I was just curious as to why it happens…it seems counterproductive. Cheers!
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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Lee maslin
(@Leemaslin2) reported
@VirginAtlantic @richardbranson @VirginRed Why can I not lodge a complaint with virgin media and a manger called Annie s cuts me off cause she wants to go home. Virgin media have a contract with Netflix not me I won't pay for a mistake made by your company I think you would not pay for a mistake for me.
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Alan Williams
(@AlanW101203) reported
@virginmedia They saying there are no problems in the BS44PE area
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Peter Weller
(@peteweller) reported
@amamzenko @virginmedia Infuriating. Appreciate issues happen and they may be complex fixes but at least communicate so we are aware of progress or estimates to a resolution. Another frustrated KT8 resident