Virgin Media Outage Report in Flexford, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Flexford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Flexford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Flexford, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Walton-on-Thames, Woking, Farnborough, Fleet, Camberley, Guildford, Godalming, Bracknell, Wokingham, Ascot, Yateley and Bagshot.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
||
| Walton-on-Thames |
Internet | |
| Walton-on-Thames |
Internet | |
| Walton-on-Thames |
TV | |
| Woking |
Total Blackout | |
| Walton-on-Thames |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Flexford, England
Latest outage, problems and issue reports in Flexford and nearby locations:
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Atkinson
(@paulatki) reported
@virginmedia How about a free rental for trouble #justAThought
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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kathak
(@KathakLondon) reported
No need to subscribe to iTunes, Spotify, YouTube…. Just call @virginmedia customer service and enjoy the latest hits ….. I was on wait for more than 45 minutes and yet my mobile issue is not sorted! Well done
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Phil
(@Phil93098093) reported
@virginmedia Our internet is often slow and stops working for periods of half an hour plus at least once a week, TV on demand takes ages to load and we seem to be paying a lot of money for not much more than we would get with free digital TV.
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Steven Ireland
(@StevenI82217312) reported
@virginmedia A lot of pixelation in programmes never like this before
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Kevin Cooper
(@mrkevincooper) reported
@virginmedia How does one power failure take down the whole country ? ALL large companies have multiple geographically distributed data centres for failover of services & disaster recovery. They also have regular DR & failover & restoration of service. Why was there a single point of failure?
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Stock Whittler
(@dosh100) reported
@virginmedia The TV service went down again last night (Friday 3/12) and still down this morning; rebooted but still dead. Has the problem returned?
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mandy Clark
(@poshgirl2000uk) reported
@virginmedia Down again 2.30am, read someone used catch up, they lucky haven't had catch up/ demand for months. So annoyed only renewed contract Sunday. Recorded programs and live TV keep pixelating! 2021 and still having problems? 😠
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Dr. Fred Mellon, less corrupt than other Freds ⌬🍷
(@fred_mellon) reported
@buntyhoven @virginmedia Yep, tried to register for updates per their website: “Sorry, there was an issue registering you for updates”. 🤬
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Ewan Murray
(@youve_got_mail9) reported
@virginmedia your service is a disgrace. We have been waiting over a month for you to fit our internet. You have come out 3 times and each time pre pull was not completed! I have phoned 17 times and have been promised a manager would call me. I’ve never had a return call.