Virgin Media outages and service status in Cranleigh, England

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cranleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranleigh, England

The most recent Virgin Media outage reports came from the following cities: Leatherhead, Guildford, Tadworth, Farnborough, and Dorking.

City	Problem Type	Report Time
Leatherhead	Internet	3 days ago
Guildford	Internet	12 days ago
Tadworth	TV	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

• 
  Marti Jerrard - K74 (@K74Marti) reported 4 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Mark Bell (@markjamesbell) reported 6 minutes ago from Tattenham Corner, England

  @virginmedia following a power outage in the epsom area my WiFi has been very very poor I have super fast M350 fibre Broadband package but unable to use the service. I have followed all the steps online resetting the router etc but nothing seems to work. SOMEONE PLEASE RESPOND!!!

• 
  Emily Redhead (@Em__Charlotte) reported 12 minutes ago from Cranleigh, England

  @virginmedia is the WORST service and Provincetown I have ever used and their customer service team is absolutely dreadful and can’t even keep up to date with when you have left the property. If you are ever looking for broadband- DO NOT GO HERE! #rantover

• 
  _jarl_ostensen (@psjarlo) reported 13 minutes ago from Guildford, England

  @virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.

• 
  Wakeford Fireplaces (@WakeFireplaces) reported 14 minutes ago from Flexford, England

  How do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...

• 
  GoldyMcGoldface (@Goldy73) reported 15 minutes ago from Farnborough, England

  @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 18 minutes ago from Godalming, England

  @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

• 
  Paul Mackenzie Ross (@pmross) reported 24 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  Najm Khan (@rohaaminho) reported 31 minutes ago from Farnborough, England

  @virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad

• 
  Craig Hannan (@CraigHannan4) reported 37 minutes ago from Ash, England

  Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

• 
  Daniel Saunders (@danjsaunders) reported 41 minutes ago from Guildford, England

  @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

• 
  Julian Hull (@JulianHull) reported 45 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

• 
  Marti Jerrard - K74 (@K74Marti) reported 49 minutes ago from Farnborough, England

  @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

• 
  TGP (@terrygparrott) reported 51 minutes ago from Farnborough, England

  @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

• 
  James Milward (@Jimbwlah) reported 52 minutes ago from Farnborough, England

  @virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation

• 
  Matt Rose (@mattrose18) reported 54 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  Ge (@Georgiaknipe) reported 54 minutes ago from Broadbridge Heath, England

  @virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please

• 
  Paul Mackenzie Ross (@pmross) reported 56 minutes ago from Farnborough, England

  @virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁

• 
  Kim Ronaldson (@rattyliveshere) reported 56 minutes ago from Guildford, England

  Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

• 
  Ed Vokes-Mclean (@EJVMcLean) reported 56 minutes ago from Farnborough, England

  @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 37 seconds ago

  A man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses.  More on Virgin Media PLAY.

• 
  Paddy Sweeney (@PaddySw99745534) reported 2 minutes ago

  @virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.

• 
  Virgin Media News (@VirginMediaNews) reported 6 minutes ago

  More than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY

• 
  Robert Grace (@Beastial_Maggot) reported 6 minutes ago

  @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……

• 
  Paddy Sweeney (@PaddySw99745534) reported 7 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Cass 🍊 (@DannyCass1) reported 8 minutes ago

  @charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.

• 
  Chris Wiper (@chris_wiper) reported 9 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Helen Bedford (@helenxbedford) reported 10 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Russell Frew (@rhfrew) reported 12 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  Jenny Do Nascimento (@jdonascimento) reported 17 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS