Virgin Media outages and service status in Cranleigh, England

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cranleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranleigh, England

The most recent Virgin Media outage reports came from the following cities: Leatherhead, Farnborough, Ashtead, Tadworth, and Guildford.

City	Problem Type	Report Time
Leatherhead	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

• 
  Martin Jerrard (@MartinJerrard) reported 1 minute ago from Farnborough, England

  @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

• 
  Craig Hannan (@CraigHannan4) reported 2 minutes ago from Ash, England

  Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

• 
  TGP (@terrygparrott) reported 3 minutes ago from Farnborough, England

  @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

• 
  lets be agile (@martyncodes) reported 6 minutes ago from East Horsley, England

  @RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system

• 
  Matt Rose (@mattrose18) reported 9 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  Martin Jerrard (@MartinJerrard) reported 11 minutes ago from Farnborough, England

  @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

• 
  Marti Jerrard - K74 (@K74Marti) reported 14 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  Paul Mackenzie Ross (@pmross) reported 14 minutes ago from Farnborough, England

  @virginmedia Oh... no, it’s down again. Nope, it’s back. Oh... and again, no BB. Wait, back on. Hurrah. Oh, no, back, nope, gone... There’s something seriously wrong with your service. Dead for 36 hours, back and now intermittent... in the middle of the night too! Who can fix this?

• 
  Mark Bell (@markjamesbell) reported 16 minutes ago from Tattenham Corner, England

  @virginmedia following a power outage in the epsom area my WiFi has been very very poor I have super fast M350 fibre Broadband package but unable to use the service. I have followed all the steps online resetting the router etc but nothing seems to work. SOMEONE PLEASE RESPOND!!!

• 
  Alex Turton (@woodyturts) reported 17 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  Paul Mackenzie Ross (@pmross) reported 19 minutes ago from Farnborough, England

  @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

• 
  Sue Crayden (@CraydenSue) reported 20 minutes ago from Leatherhead, England

  @virginmedia confused why suddenly I am being charged for. Wi-fi booster. Sometimes I wonder why you record the calls and live chat but never refer back !!

• 
  Najm Khan (@rohaaminho) reported 22 minutes ago from Farnborough, England

  Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

• 
  Mohammed farid butt (@faridji99) reported 24 minutes ago from Leatherhead, England

  @VirginMedia_One shameless virgin Media can not help customers #virginmedia

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 32 minutes ago from Guildford, England

  @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

• 
  Sue Crayden (@CraydenSue) reported 34 minutes ago from Leatherhead, England

  @virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast

• 
  Craig Hannan (@CraigHannan4) reported 39 minutes ago from Tongham, England

  @virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Boizey) reported 45 minutes ago from Leatherhead, England

  @virginmedia is your service down in the KT22 area this morning?

• 
  Paul Mackenzie Ross (@pmross) reported 47 minutes ago from Farnborough, England

  Aargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.

• 
  Mr.Cocktail 🍸 (@AndyCockell) reported 55 minutes ago from Dorking, England

  @virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna B (@beasknees81) reported 5 minutes ago

  @virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!

• 
  ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported 6 minutes ago

  @virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.

• 
  Kevin Clark (@kevinclarknw) reported 7 minutes ago

  More horrendously bad service from @virginmedia. Broadband in SR2 out AGAIN, estimated to be off for three days and website says you need to register the fault to qualify for compensation while offering no way to do so.

• 
  Di (@defendingdd) reported 8 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia

• 
  Jack Sandberg (@baltimoreoracle) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Told You So (@TYS20212) reported 14 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  Giltbrook Pie (@giltbrookpie) reported 15 minutes ago

  Anyone having issues with Virgin Media TV in the NG16 area? Broadband fine, TV nothing working.

• 
  luke Burton (@lukee_31590) reported 15 minutes ago

  @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

• 
  Crckersmckerx (@crackersmackerx) reported 17 minutes ago

  My internet is so bad. I wish death upon virgin media

• 
  Pavlova (@uk_pav) reported 19 minutes ago

  @virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.