Virgin Media Outage Report in Dorking, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dorking, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dorking, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Sutton, Croydon, Leatherhead, Guildford, Woking, Crawley, Carshalton, Mitcham, Coulsdon, West Molesey, Addlestone, Reigate, Godalming and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Sutton |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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Geoff Rogers
(@GeoffRogersEU) reported
from
Hersham, England
@virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…
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DJ MRT
(@DJMRT) reported
from
Sutton, England
It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rekaDSLI
(@rekadsli) reported
@virginmedia @Kiwion send one of your guys round and see if the white colaxial cable has broken somewhere i recently was having issues with my gear and there was a break in the wire
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colin burke
(@twitburkie) reported
@virginmedia No that keeps showing "no known issues". Test also finds no issues. We've checked connections using two handset, 3 cables..
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Neps
(@ThatLassie) reported
@virginmedia I don't pay you £30+ a month for intermittent broadband. Ridiculous amount of money even for fully functional service. Third week in a row I've logged an issue at G81. Do better.
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Sam.I.Am
(@decadeofsundays) reported
@virginmedia @virginmedia I spent about 6 hours trying to sort this out through that number and just got passed around between the different teams, having to re-explain the problem each time. Finally got it sorted in the end.
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Kimberley Lewis
(@_Kimbles_) reported
@virginmedia just been sent a WiFi extender to fix the fact that my Hub 3 keeps dropping offline and rebooting. Not sure how its going to help! Currently on my 4th call of the day. Please help.
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Neps
(@ThatLassie) reported
@virginmedia The issue lies with you, I've made you aware of it, please just fix it.
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Meg
(@_MegBennett_) reported
@virginmedia internet been down for over an hour and apparently won’t be back till 10:30pm🙃 happy saturday
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Kiwo
(@Kiwion) reported
@virginmedia IT NEVER CHANGES. IT ALWAYS SAYS EVERYTHING IS FINE
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DeeDoubleYous aka Alex 🟨🟥
(@DeeDoubleYous) reported
@virginmedia Hi sorry this is a few days later. But it went down again with a solid yellow bar and the WiFi signal showing. The steps on the website did not help.
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rosie walker
(@rozzlebedozzle) reported
@virginmedia you are officially the WORST wifi provider. imagine it’s the middle of exam season and you can’t get a technician to the house and i can’t do my exams ?????? make it make sense