Virgin Media Outage Report in Dorking, Surrey, England
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The latest reports from users having issues in Dorking come from postal codes RH4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dorking, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dorking, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Sutton, Croydon, Crawley, Horsham, Ashtead, West Molesey, Redhill, Leatherhead, Woking, Walton-on-Thames, Epsom, Caterham, Weybridge and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Sutton |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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James Baroque
(@jamesummer2) reported
from
Esher, England
@JustMeBeingMe4 @virginmedia Use Bt WiFi and hub, I'd never touch Virgin with the hairy swindler !!
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Budd
(@Middleagedthrea) reported
@virginmedia It's all extremely disappointing, stressful & time using. No contact re:complaints - just marked resolved on my account when nothing had happened. Now that I've given notice to disconnect, I've had numerous phone calls & texts trying to contact me. Shocking "service".
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Bignewshound
(@wineoption) reported
@virginmedia #scamcallcentre. Outrageous. This is what Virgin Media’s call centre in South Africa does if they don’t like the complaint being made: they transfer you to the Bereavement Department. Corporate Customer Service is all about avoiding dealing with the complaint.
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James
(@jimmyoutram) reported
@virginmedia Hi. Thank you, I've been through all that. The problem happens maybe two or three times a day. Obviously I can't run tests when it happens, because the wifi doesn't work. I asked on the forums, but haven't heard anything back.
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Victoria Julie Wright
(@VictoriaJulieW1) reported
@virginmedia Ok I will have to call tomorrow now when I calm down a bit as I’m still too angry right now. What’s your open hours please?
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SpursTalkShow
(@SpursTalkShow) reported
@craig_dw @virginmedia Glad I didn’t sign up with them. Sky has been terrible for months round my way and was this close to signing with Virgin
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The Devilled Egg
(@DevilledeggKA) reported
@virginmedia I have done that. Do your teams never communicate? I have spoken to your representatives on the phone 3 times this week (just got off the phone) and via email several times.
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Jake
(@JakeAin99) reported
@virginmedia Hi, the app and website won't allow me to change my account registered mobile number. I spoke to your customer serv. On the phone and they couldn't help me resolve the issue
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Paul Johnstone 💙
(@Paulorsummot) reported
@virginmedia Are you kidding, it is showing as an service issue on the site, are you not able to see this, what are you actually doing
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The Devilled Egg
(@DevilledeggKA) reported
We’ve had a couple of months of intermittent internet and since 17th December we’ve had daily outages. We’ve had 4 estimates for the fix, but they’ve all been and gone with 0 explanation. The communication from @virginmedia has also been abysmal! 1/2…
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Peter D-D
(@pdonduncan) reported
@virginmedia This isn't a new outage. It started two days ago apparently! It follows all the other outages over the last four months that were also no shown on the service status page! Not impressed.