Virgin Media Outage Report in Coulsdon, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coulsdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Mitcham, Redhill, Bromley, Epsom, Wandsworth, Feltham, Barnes, Hounslow, Caterham, Walton-on-Thames and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Pipster..
(@viceregality) reported
from
Lambeth, England
Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Ian Brown
(@ian_flyinscot) reported
from
Kingston upon Thames, England
@virginmedia please help with complaint raised..... customer service is just woefully poor
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Dave Cross
(@davorg) reported
from
Wandsworth, England
Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstin R
(@Scotlongirl1) reported
@virginmedia In Virgin Media world only - I have left home suppliers before and I have never been held to ransom in this manner. It feels like the final insult. As I said I am done.
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Geoff
(@stromberg63) reported
@virginmedia No need to apologise I come to expect poor everything from @virginmedia
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia what's going on with our services now? WiFi & TV down... What's the excuse now 🤦🏼♀ everything's just gone off wifi is flashing green and not doing anything.. Are you literally incapable of providing the service I PAY FOR...beyond a JOKE now
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Harpreet Kaur Minhas
(@HarpreetKMinhas) reported
@virginmedia Yes I have tried this, I have relatives on the same road to me not having the same problems! This is impacting my ability to work as well as look professional!
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#AOSFusion
(@Fusionvfx_) reported
Can I get some help real quick, my downloads on chrome have gone from an average of 10mbps to 100kbps. I’m currently on a 2.4ghz network and upgrading my network card soon to a 5ghz as I have virgin media gigabit wifi. I’m on laptop with no eithernet
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Jemma
(@JemmaDaniella) reported
@virginmedia Still no returns package sent to me. 54 days after first requesting. I’ve requested several times now. You’ve sent a letter saying you will charge me if I don’t return it in 9 days. Tried to file a complaint online but because my account is closed it says I can’t.
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Chris Cotton
(@ChrisCotton20) reported
Hi @virginmedia can I have some assistance? My V6 box stopped giving me pictures so I swapped with another, can I have replacement please? And the cables that feed the building i live in are exposed, I think we need some work doing with the connection before something bad happens
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Dorian Kelly
(@illuminati500) reported
@virginmedia Nevertheless it is disgusting that you care more about a chargeable service than you do about stopping nuisance calls with a simple piece of software which will cost you nothing to use
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia Aparantly there is a problem in our area but its not going to be fixed until 7pm. I have work to do, so what do you propose we do now, its a regular occurance this, i don't pay £70 a month to not be able to use the internet, we all need to be refunded for loss of service also
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Gordon Leach
(@GordonLeach15) reported
@virginmedia The community will not be able do help as we need an engineer out