Virgin Media Outage Report in Coulsdon, Greater London, England
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The latest reports from users having issues in Coulsdon come from postal codes CR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coulsdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Coulsdon, Croydon, Hounslow, West Molesey, Orpington, Fulham, Leatherhead, Wandsworth, Twickenham, Mitcham, Hammersmith, Bromley and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Internet | |
| Coulsdon |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.
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Ynot?
(@Tonyippee) reported
from
Croydon, England
Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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Robert Wright
(@RKWinvisibleman) reported
from
Lambeth, England
We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Mal
(@hill_mal) reported
from
Bromley, England
@virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!
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J Calvert & A Bates
(@JulieAdamFilms) reported
from
Camberwell, England
@virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.
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Spooky Mazza 👻
(@mariorgi) reported
from
Hounslow, England
@virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.
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凱蒂
(@ItsKatieC0mpt0n) reported
from
Epsom and Ewell District, England
@virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service
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julie atkinson #ForeverEuropean #Rejoin💙 #FBPA
(@skatinggirl1) reported
from
Bromley, England
@virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.
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david
(@kentsoc) reported
from
Biggin Hill, England
@virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.
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Mike Reddington
(@mikereddington) reported
from
Bromley, England
@virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?
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Eugene Hutton -Mills
(@eugene_hutton) reported
from
Addington, England
Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Diviyesh Shah
(@pharmr5) reported
from
Brentford, England
@virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Markland | Content Creator
(@themarklandhome) reported
@virginmedia had no service for over a week and can’t get through on the phone. Can someone DM me?
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Don Skoy 🏴
(@yoksnod) reported
@virginmedia This is all very well and I realise you guys have the monopoly in the UK as far as speed. But people (sure I'm not the only 1) are increacingly willing to sacrifice speed for the sake of reliability. There's always something. Every damn week. Lucky this time it was fixed promptly
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JAB
(@JAB16089834) reported
@virginmedia Hi RH, contacted dedicated team as per your suggestion. Issues are being forwarded to complaints team regarding end of contract.
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Lewis Barry
(@LewisBarry2022) reported
@virginmedia I have spent 4 hours trying to cancel through whatsap and not working what a joke. Making me right in wanting to cancel poor poor customer service
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Chris Elliott
(@SOFAD1993) reported
@virginmedia Well done 34 mins on the phone to cancel my BB with you You insist that I have to give my forwarding address even though its in a different country "so you can send me a cheque for overpayment" then you tell me the £18 you owe me will be paid via bacs. Lousy service
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Ben
(@kitchentowel) reported
@virginmedia What can I do? You won't let me get through to you to cancel and I'm paying £72 a month. Im really really unhappy with this service. I can prove attempts to contact you.
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karen Daly
(@cheekykmd) reported
@virginmedia Yet again conflicting advice we asked for clarification on this when we cancelled our services so we wouldn’t get billed again .Poor advice all round to go with the poor service
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Soozles
(@Soozles_1) reported
@virginmedia our router has stopped working, After trying several plug socket locations in the house, why do customer service refuse to accept this and will not send a new router? I look forward to hearing from you!
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LAllen
(@leegarryallen) reported
@virginmedia It's shocking terms though. £8.40 a day after 2 days. So in last 10 days I've had no internet for 6 days, but I'll be entitled (currently) to 3 days loss of service £25.20. £25.20 for 6 days loss of service in 10.
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Niki says your mask should cover your nose too 😷
(@nikiw124) reported
@virginmedia Thanks, will look out for that opportunity if it arises. It seems that an area outage, a fault on my connection, and a need to install a new hub have all happened at once so I need a tech to be onsite to sort everything.