Virgin Media Outage Report in Wandsworth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, City of Westminster, Poplar, Ilford, Walton-on-Thames, Ealing, Wood Green, Chigwell, Croydon, Islington, Bermondsey, Leyton, Charlton and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| Poplar |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
No service during work hours? You … useless things. @virginmedia #virginmedia #useless
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Allan Symptomatic
(@neebone) reported
from
Richmond, England
@virginmedia hi is there a problem in TW10? I've checked the status page but it says no problems (tho it never says there are problems unless it's a national outage). TV has interference and broadband keeps dropping. I've done all the reboot procedures as usual.
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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RetroTrance
(@retro_trance) reported
from
Harrow Weald, England
@nicknamesWoody @virginmedia They’re so crap aren’t they
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Andrew Lawden
(@tobe2b) reported
from
Lambeth, England
@virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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Ethan Truss
(@bludogsix) reported
from
Croydon, England
@virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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Allan Symptomatic
(@neebone) reported
from
Richmond, England
@virginmedia But it's meant to be in modem mode. I have it plugged into my own wi-fi mesh so I can access internet across the flat. I've plugged things directly into the eth port on it and still get choppy internet. Also the TV problem is still a problem
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Mary-J 🏳️🌈
(@MaryJldn) reported
from
Camberwell, England
@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LunchboxLogic
(@LunchboxLogicYT) reported
**** sake @virginmedia fix you shitty service.
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Erica Saunderson
(@EricaSaunderson) reported
@virginmedia All of the problems are with wifi. I have not been made aware that you are having stock problems as nobody has bothered to notify me. I have now bought my own booster as my children could not wait - they are studying for GCSE and a levels and need reliable internet to do so.
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Skilldo Bawbaggins
(@lifebymike) reported
@sheena900 @virginmedia I'm no the only one having issues then. They're almost doubling the price of my package and I can't cancel over webchat. So frustrating.
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Faye Edgar
(@fedgarrr) reported
OMG and now it just put the phone down on me. An hour and 20 mins on hold and it just hangs up! Completely unacceptable!! @virginmedia not the best tactic for the retentions dept is it...
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ROSEANNA JONES
(@RosietheJones) reported
@virginmedia I understand, problem A is that the internet is barely working and isn’t strong enough to have a video call which means unable to work properly. Problem B is that we need to cancel because moving house but out contract has only just renewed as is still in the free cancel period
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Linda
(@Lindyloo1971) reported
@virginmedia is beyond me! When my husband had time, as I knew it can take over an hour, he will call and cancel our account! No incentive to stay despite being a customer for 20+years!
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dan jones
(@danjonesguitar) reported
@virginmedia is there an internet outage in Trench Telford TF2? I’ve lost my internet and cannot continue my business.
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Tony Bambury
(@Bambury) reported
@virginmedia I am being spammed with nuisance calls several times daily. What can you do to help me block them? Customer Services are permanently engaged..
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James Robinson
(@Jcallum1982) reported
@virginmedia can someone help me please I can’t get through at all on the phone and the app isn’t loading I have no television and no way of contacting you thanks area postcode BL2