Virgin Media Outage Report in Wandsworth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Harrow, London, Southwark, Bermondsey, Mitcham, Croydon, Tower Hamlets, Ealing, Camden Town, Islington, Ilford, East Ham, City of Westminster, Hounslow and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| Bermondsey |
Internet | |
| Mitcham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia was it my tweet that made you update your webpage. No Wi-fi until 9am on Sat 21st now. Over 2 days outage better get your wallets open.
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Sandra
(@SandraSmurfy70) reported
from
Spelthorne District, England
If you have virginmedia email, it’s quite likely that if you no longer use them as a sp, they will deactivate your email without any warning. I’ve not been a virginmedia customer for years and can’t recall ever receiving a notice of deactivation #virginmedia Thanks for the upset
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia TW11 has been down for nearly 48 hours you have #no customer service no one to talk to #DISGRACEFUL your service is awful
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Jon Vanstone
(@Jon_Vanstone) reported
from
Lambeth, England
Thanks to @VirginMedia for no services for 2 days ... the old adage of never put your eggs in one basket #virginmediadown
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Prof Joy Lawn
(@joylawn) reported
from
Kingston upon Thames, England
@virginmedia Good to hear. But days of no service and extra spent on mobile data to hotspot and still not able to do work... will be key to reduce bill for those affected pls.
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Catherine Hodgson
(@Cath_Hodgson) reported
from
Kingston upon Thames, England
@virginmedia I understand you’re working to fix but i wfh in fridays&had to spend £20 on extra data from virginmobile to do my work. It would be nice to think the same company would refund
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Prof Joy Lawn
(@joylawn) reported
from
Kingston upon Thames, England
@TomMockridgeVM Virgin media CEO No service broadband or phone or TV for days. Now missed several of your own deadlines set by @virginmedia for repair. Will also have to repair #virginmedia reputation.... refunds will help
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Ugh
(@Tyrunthecreator) reported
from
Merton, England
@BlianEmo @virginmedia The service in SW19 😭😭😭😭 at least ik im not the only one now
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia Apparently Sky have had an outage also. However the customer service is appalling @virginmedia
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Tony Dolce
(@TonyD9999) reported
from
Kingston upon Thames, England
Your website said all services back by 1600, still nothing and no communication about when it will be back on line. Really poor just a simple text or email would be nice @Virgin @virginmedia #poorcustomerservice
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia no phone no television no broadband no internet since 9am yesterday . Now earliest resolution 9am tomorrow. Ridiculous. 21st century prices with 18th century service. Hope my contract goes down when renewal due in March
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John Steele
(@Chilly_in_the) reported
from
Merton, England
@virginmedia So still not working. Can’t get through to speak to anyone. On hold for ages then cut off. Very poor. Next to no information from yourselves. You provide the minimum customer service & charge the maximum you can get away with. Sort yourselves out. @richardbranson
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annwyllie
(@annwyllie) reported
from
Richmond, England
@JulieCMc @virginmedia Pass the CEO information over please. Quick enough to put prices up but do nothing to rectify loss of complete service
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Biancaaa 💕
(@Biancaaa89) reported
from
Kingston upon Thames, England
@virginmedia Yeh that’s everything’s not working. And it was supposed to be sorted by 4pm. Well over 24 hours without any services now, this is actually a joke
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
OK #virginmedia no internet for 24 hours, I’m freelance, I rely on your service for my livelihood, please honour your promise to be up and running by 4pm...
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Sarah Louise Browne
(@sarahlbrowne) reported
from
Merton, England
@virginmedia And what about all the other orii problems over the last 2 years!!! Crap
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Çağdaş Akcoş 🧟♂️
(@soktumbey) reported
from
Wandsworth, England
Awful service by virgin media in teddington area. I have no access to wifi for more than 24hrs and they keep postponing the estimated fix time.
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WILKO
(@__W1LK0_) reported
from
Merton, England
@virginmedia when will the internet be fixed in sw19, absolute joke to be down for more than 2 days at the rate we pay.
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia how bad is your service Thursday Friday before Christmas no service * can you call ❌ NO * customer service - enjoying Christmas with Sky ❌ do they care ❌ No TW11 has no @virginmedia service #howbadisthat #whocares #badservice @richardbranson
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia at restraint in SW19 normal full on a Friday night halve empty why no virgin broadband so no card payments! Lots of businesses loosing a lot on money due to your outage and time taken to repair! @SkyNewsBreak @BBCBreaking @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ali currie
(@alicurrie26) reported
@virginmedia Would you believe they advised to turn it off then on again?! She’s in her 70s living on her own and needs and is paying for a service she can’t access. Can someone from @virginmedia please come out?
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JMC
(@janisbonada) reported
@virginmedia over 60 junk emails have got in to my main email today. What is going on there? I have junk filters all on maximum but still gets in. My parents have same problem with this.
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SpydaLog2020
(@SpydaLog) reported
@virginmedia Only fault known seems to be tv with certain music channels, at least as of when I first tweeted about this issue, no other known issues with any service
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Neil Parkes
(@NeilParkes13) reported
@virginmedia Hello, me again. Same issue - no signal on a bunch of channels, error code W02 - 5th time this year I think. We've been through all the rebooting, plug checking, etc and spent 45 minutes waiting on hold only to be cut off. After almost a year of issues it's getting tiresome.
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Elaine Boucher
(@boucher2707) reported
@VirginMediaIE webchat service non existent 6 hours with no response ....no DM's answered. 56 min wait for sales only for your rep to answer, put me on hold and cut me off. rang back and on hold again and cut off again. really Virgin media you need to sort ur CS.. still waiting
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Emma Withers
(@Smizz_x) reported
@virginmedia Both! Its just awful service from the company. When your engineer set us up here left the cable outside running along the top of our lawn meaning is difficult to cut the grass. On the whole, no offense, it's just a terrible, terrible company with the worst customer service ever.
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Paul Alexander
(@LardyT) reported
@virginmedia @EGX You email me today to tell me my broadband may not be working tomorrow when I’m working from hime ! You send me a link to tell me more, that’s not working and I’ve given up waiting on the phone. Broadband maybe fast but your idea of customer service is prehistoric SLOW !
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OliveGermaine
(@germaine_olive) reported
@virginmedia my Internet keeps cutting out every 30 seconds or so. Are you having problems in Sandwell/Birmingham area? I am unable to check the service in the area through your website
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Sarah A
(@Nibbleit) reported
@paulbeebe @virginmedia They are ****, I'm leaving when my contract ends bunch of *****!
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Dani
(@DaniHabisky) reported
Really getting fed up of Virgin Media going down every 2 weeks now 🙃