Virgin Media Outage Report in Wandsworth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wandsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wandsworth, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Tadworth, Croydon, Barking, City of Westminster, Newham, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Hackney, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 51 minutes ago |
|
London
|
Internet | 3 hours ago |
|
Camden Town
|
Total Blackout | 10 hours ago |
|
London
|
Internet | 12 hours ago |
|
Tadworth
|
Wi-fi | 13 hours ago |
|
London
|
Total Blackout | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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mrsbobie (@lynners2) reported from Camden Town, England@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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EkkoCity® (@ekkocitymusic) reported from Tottenham, England@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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steven ereira (@EreiraS) reported from London, England@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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Ricxrules (@Ricxrules) reported from Wandsworth, England@virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional
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steven ereira (@EreiraS) reported from London, England@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira (@EreiraS) reported from London, England@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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EkkoCity® (@ekkocitymusic) reported from Tottenham, England@virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.
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Jill Stanford (@JillStanford7) reported from Lambeth, England@virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!
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steven ereira (@EreiraS) reported from London, EnglandVirgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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steven ereira (@EreiraS) reported from London, England@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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Gary Brian Smith (@MrGarySmith) reported from City of London, EnglandF**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
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steven ereira (@EreiraS) reported from London, England@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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steven ereira (@EreiraS) reported from London, England@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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Cheryl Ewan (@cheryl_peril) reported from Bromley, England@richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.
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Leigh Van Bryan (@LeighBryan) reported from Camden Town, England@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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steven ereira (@EreiraS) reported from London, England@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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Stephen McGlynn 🏴 (@StephenMcGlynn) reported from Merton, England@Jennie_Dale @virginmedia I love good customer service 🤥 can't be as bad as @DirectLine_UK
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steven ereira (@EreiraS) reported from London, England@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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steven ereira (@EreiraS) reported from London, England@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira (@EreiraS) reported from London, England@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Syl Apes, Jr. (@SuicidePass) reported*throws the entire customer-service infrastructure of Virgin Media into the English Channel.*
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⛈ (@sugarnspice275) reported@virginmedia as i previously said it’s been months. you promised you were gunna contact my neighbour for permission then never did. you promised to get back to me within 24hrs. i’m over doing the legwork for you tbh i just want to be able to work from home like a normal person
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Alan (@Bike_n_Beer) reported@virginmedia I tried calling the mobile support and you were too busy to deal with anymore calls. I guess millions of customers were having same problem
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John R. Moore (@jmoore067) reported@virginmedia It was resolved after 25 hours on call, was abused on the phone once. In the end I accepted £50 account credit which is very little for the problems caused. Some of the worst customer service to be honest
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Rajendra (@Rajendr68758622) reported@virginmedia virgin internet disconnected in the London Harrow area is anyone else experiencing this problem ? Any idea when this will be fixed ?
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Steve Wormall (@SteveWormall) reported@virginmedia terrible customer service. Been trying to speak with a person since 2pm yesterday. Still waiting...absolutely awful!
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Swagat Sourav (@swagatsourav) reported@virginmedia How is that considered an help when there is no acknowledgement of the text message. Be in no illusions that this was of any help. The fact that only your cancellation line is affected speaks volumes of what is going on in VM.
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James Goodliffe (@jgoodliffe_) reported@virginmedia On hold for 10 mins and still waiting again this morning. Perhaps hire more customer representatives. This has been the case for as long as I've had Virgin service.
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Alan Marshall (@AlanJTMarshall) reported@virginmedia unable to get through to anyone at virgin media to discuss my contract. Help please
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Meg (@megyntyrell) reported@virginmedia can you please tell me how to cancel before my installation date? Tried to via phone last night, spent over 40 mins on hold to get cut off! Then called back and your agent refused to cancel