Virgin Media Outage Report in Mitcham, Greater London, England
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The latest reports from users having issues in Mitcham come from postal codes CR4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southall, Barking, Leyton, Streatham, Lewisham, Belsize Park, Croydon, Bermondsey, Ealing, Wembley, Ilford, Isleworth and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.
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nH
(@nhirani1) reported
from
Brentford, England
@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
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Ganesh Uttam
(@ganeshju) reported
from
Brentford, England
@virginmedia Internet and Wifi is down
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
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JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
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David
(@gingertrvlguru) reported
from
Lambeth, England
@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hoyle
(@ianjameshoyle31) reported
@virginmedia your broadband and equipment is the most inconsistent piece of equipment and service I have ever used! Absolutely fuming and disgusted!
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jamie™
(@jamielil) reported
@virginmedia I have looked and its about as much use as a chocolate fireguard....sounds like a cop out, thought this was a support page...and you're asking me to ask the community? To be honest i didn't expect much from this support
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playpet
(@playpet1) reported
@virginmedia I want you to explain to me why I’m paying for a Sh*t service that keeps cutting off and ! You claim you are upgrading it and that’s the disruption but only 12 months ago you used the same excise, youre just conn men ripping people off
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Rob Winter ❄️
(@AllStarBob) reported
@kdy1303 @virginmedia I figured out that the router VM give to their customers is good for wired devices, but the wifi capability is terrible. I use it in modem mode with a mesh now & it all works brilliantly. VM must know this but don’t help their customers, which is insane!
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Leanne Jackson
(@_LeanneJackson_) reported
@virginmedia third time we’ve had no WiFi and when you call customer service you get cut off and they don’t call back. Shambolic given the price you charge. Advertise ‘if you prove bad connection 3 times you can leave’ and then when you bring it up you’re told that’s not the case
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Luke Smart
(@lukesmart89) reported
@BrixhamUK @virginmedia The service disconnects all the time. They wouldn’t fix it I till I was leaving.
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Stephen pier
(@ramuz149) reported
@virginmedia absolutely shambolic customer service 2 hrs wait in the phone then get cut off. Use there chat hour half later. Sorry we can't help. @richardbranson come on pull your finger out on this one
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Veggiehowtocook
(@veggiehowtocook) reported
@Bella132 @virginmedia Same here I can't believe how crap their customer service is
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Mark Giles
(@markrng) reported
@virginmedia I take it the person writing this post doesn't have Virgin themselves as the WIFi part of the router is horrendous and.. customer service is non existent! I'm still waiting for my password to be reset after 8 weeks! I should have stopped with Sky/BT
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Simon Powell
(@sipcfc79) reported
@virginmedia No not really if your staff couldn’t care about trying to keep a long standing customer what’s the point in a complaint the attitude I have experienced doesn’t lead me to believe anything will change & the fact your competitors are miles cheaper