Virgin Media Outage Report in Mitcham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Mitcham come from postal codes CR4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Croydon, Cricklewood, Hackney, London, Ilford, Bermondsey, Paddington, Leyton, Acton, Fulham, Wembley, Streatham, Walton-on-Thames and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Croydon |
TV | |
| Cricklewood |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia I've made a complaint over a month ago without a response. Your not following your own complaints procedure. I followed up with a call yesterday, constantly placed on hold, 45mins later told someone would call me back. So far no call!! Someone call me please!
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia Not enough though to proactively get someone to call me to help me. Just to reply to the message. Well done John. Fantastic customer experience for me! #virginmedia #shamblescustomerservices
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Imran ®
(@The_Photographr) reported
from
Southall, England
@britpakgirl @virginmedia I had issues with them earlier this year when working from home. Two days without access. Had to resort to sitting in a coffee shop to try and get work done.
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!(2/2)
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia I've tried rebooting as well. The problem persists.
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia No internet since 1pm today, I’ve got a business broadband account, appalling customer services ... they haven’t a clue what’s going on. Online Service status page showing “All green” ... Liars!
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia Still no@broadband service after following troubleshoot steps. Please get your sh*t together.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Ruth
(@liamruth) reported
@ConorRuth Another evening like that from Selby tomorrow and next years World Championships are going to be screened on Virgin Media Sports 11. It’s like an bad nil all in Ferrycarrig.
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Wesbo
(@Wesbo) reported
@paulasheperd @virginmedia Point in case is the one that has Just fixed itself as I was typing my previous tweet. It defies logic. Will now have to call Virgin tomorrow and wait at least an hour before I can cancel engineer. Fun Times.
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GRIZZLY VAPER REVIEWS
(@platinumpete35) reported
@sofieboo10 @virginmedia Remember, this is a civil matter you employ them to provide a service. As you said you were moving and you wished to stay with them. It therfore lies with them to also provide a service where ever you reside. They're braking T&C's of contract. Plus you are employing them
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Simon Wright
(@SimAWright) reported
@virginmedia having serious problems with your mobile site when trying to checkout. Was trying to get a pay monthly iPad Air + Smart Keyboard. Every time I try, at various stages of checkout an "Ajax error" pops up, then the ends up in a redirect loop and I can't do a thing
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willB42
(@B42Will) reported
@virginmedia ******* bunch off clowns hope your company goes bust and you all die your WiFi is ****
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Deborah Howkins
(@shadowclarkie13) reported
@virginmedia Finally got a response after using text service. Was waiting in text queue since Thursday. Got sorted on Sunday. Thanks
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Mary Saunders
(@MaryRSaunders) reported
@virginmedia I’ve just called and it says there are no issues. Our internet cuts in and out constantly. It’s been doing it for weeks now. The engineer reset our router, but that didn’t help. I called him a week later and he told me it’s a city wide issue
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Anit
(@mranitshah) reported
@virginmedia very disappointed with Virginmedia they over charged me last month. After doing online chat 2nd time they said will be resolved this month they have overcharged me again. Very angry with the service I am getting. Ripping me off
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Streetspectre
(@streetspectre) reported
@virginmedia #complaint #virginmedia My speeds are like I’m using a dial-up modem. It has been bad all week, over this w/e are terrible in London N6. Connection keeps cutting out. I have checked wires and rebooted. Awful, awful service for the high cost.
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darren miller
(@bittertwisted1) reported
@virginmedia I don’t use wired devices as never needed to, but since you increased the speed this has happened, I have spoke to the team several times and get nowhere and always spend 45 mins plus in the phone and get nowhere