Virgin Media

Virgin Media Outage Report in Mitcham, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Mitcham come from postal codes CR4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mitcham, Greater London, England 08/26/2025 11:00

August 26: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Barking, London, Hammersmith, Hackney, Waltham Forest, Ilford, Northolt, Southwark, Hounslow, Ealing, Islington, Wembley, Epsom and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomBarking Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • sumnerpom Matt 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sumnerpom) reported from Bromley, England

    Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia my TiVo box has broken how can I get this replaced?

  • totti369 Tori (@totti369) reported from Wandsworth, England

    @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • Jeffforrest1 Jeff forrest (@Jeffforrest1) reported from Kingston upon Thames, England

    @pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.

  • zainyboy89 Zain Khan (@zainyboy89) reported from Kingston upon Thames, England

    @virginmedia @virginhelp Not happy about the connectivity issues in my area.

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • robinpr71 Robin Pritchard (@robinpr71) reported from Lambeth, England

    So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • RealAndyCowen Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

  • 2wheelchick Maria David (@2wheelchick) reported from Bromley, England

    @virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

  • paulvivash Paul Vivash (@paulvivash) reported from Lambeth, England

    @virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together

  • Traceywith_an_e Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

  • vickyatwork vicky (@vickyatwork) reported from Croydon, England

    Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SpammyFritter Spam Fritter (@SpammyFritter) reported

    @Beetlegeuse57 I was hoping Fury would do it I side 5 rounds but I guess I'll have to watch the news in the morning. The pay per View has gone down on Virgin media. £24.99 foe a blank screen. I'm fewwwwwwmin' 😠

  • banksdave1983 BANKSY (@banksdave1983) reported

    @BTSportBoxing Not working on @virginmedia

  • wales_gerry Gerry Wales (@wales_gerry) reported

    @virginmedia I am very unhappy with my service.I have paid well earned money to watch the fights and I can’t access it so I am missing the boxing.

  • CallumONeill93 Callum 🟠⚫️🐺 (@CallumONeill93) reported

    @Anthony80089731 It’s a virgin media problem by the looks of it

  • GusMcCabe Gus McCabe (@GusMcCabe) reported

    Let's see if I have this right? I'm currently paying for @PremierSportsTV as part of my @virginmedia package, but can't watch it online via the Premier Player without paying again, but @skytv customers can watch it for free? Frankly, that's quite poor customer service...

  • kick_junior Junior kick start (@kick_junior) reported

    @virginmedia @Tyson_Fury @DillianWhyte It doesn't work!

  • goldenballsPG paul golden (@goldenballsPG) reported

    @Laura_J_Mc @virginmedia Same issue 😡🤬

  • samlw84 sam (@samlw84) reported

    @virginmedia this is an absolute joke...£25 for a blank "oops" message on the screen. always a problem with ppv events 🙄

  • TheRealStuddy Studdy👑 (@TheRealStuddy) reported

    Least I’ve got sound for #FuryWhyte but still got a massive **** off OOPS! Over my screen… #virginmedia

  • Man_Utd_Rants Fredinho (@Man_Utd_Rants) reported

    @virginmedia I want my money back for this tyson ppv it's not working