Virgin Media

Virgin Media Outage Report in Mitcham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Mitcham come from postal codes CR4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mitcham, Greater London, England 03/18/2025 18:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ealing, London, Streatham, Hackney, Hounslow, Coulsdon, Southwark, Croydon, Cricklewood, Ilford, Bermondsey, Paddington, Leyton, Acton and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHolborn Phone
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • vishr83 vishal.rehan (@vishr83) reported from Wandsworth, England

    @virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia Broadband down again? SW12 #virginmedia

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia 6 months worth of internet issues

  • LonerganChris Chris Lonergan (@LonerganChris) reported from Lambeth, England

    @virginmedia I’ve spent 1 hour on the phone trying to Cancel my service as the house has been sold! Both times it’s rung and nothing on the other end can you assist without me having to waste more time?

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?

  • dickerboy Martin (@dickerboy) reported from Merton, England

    How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.

  • fleekhan fiona khan (@fleekhan) reported from Esher, England

    @virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    @TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.

  • FaizYaz Y A Z F A I Z (@FaizYaz) reported from Camden Town, England

    It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @garysmartin Your service isn’t even worth half the money you charge

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    Yet more #virginmedia problems in NW5 - every day this week @virginmedia

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Still no reply from any of your online contacts - unacceptable customer service

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cockertron Dan Cocker (@cockertron) reported

    @virginmedia I’m afraid it is down on both, yes. It was working fine last night but not since we woke up this morning. Weirdly the wifi icon says we have three bars but it’s definitely not working.

  • ShenzDrumz Shenz (@ShenzDrumz) reported

    So my wifi is down and @virginmedia line isn’t even working. Forever pissed off with this wifi kmt

  • gracegracegra prettier jesus (@gracegracegra) reported

    dude virgin media is the worst company in the whole entire world

  • StollerMia Mia (@StollerMia) reported

    @virginmedia No estimated time for this to he rectified. And this does not explain why my home WiFi has been problematic for months. Given that for £21 p/m I have unlimited 5G data I am considering just cancelling the DD to Virgin as they have failed to provide me with the service I pay for.

  • StollerMia Mia (@StollerMia) reported

    @virginmedia So in summary, I had no luck on the chat, I'm using my phone for data, I've got no response on the phone and I've lost three working hours. And the best Virgin can do is tell me to 'wait on hold'. I just did this and got cut off once connected. This is best customer support?

  • Brimson1 David Brimson (@Brimson1) reported

    @virginmedia Yes. But apparently it's your end. I can't get any emails on 3 separate devices. Your webmail isn't working either. Apparently I believe it's an IMAP issue your end.

  • BenzyPlayz345 Ben :) (@BenzyPlayz345) reported

    @virginmedia Can you fix your WiFi please! Having to use hotspot to type this

  • Yellow_Taill Lewis! (@Yellow_Taill) reported

    @virginmedia So the internet was down for a whole day and no notes were taken as to why?!?!?!?

  • PhotoMadeSimple Phil Hibberd (@PhotoMadeSimple) reported

    @virginmedia Despite endless threatening letters we are finding it impossible to pay VM using the power of attorney we have set up for my partner's dad who has dementia. Appalling customer service as usual from VW.

  • JinkxItUp JinkxItUp (@JinkxItUp) reported

    Today I found out that if you contact Virgin Media about anything sales related, they call you twice a day for 21 days to follow up and try to sell you ****. Even if you ignore them. What ********?! I blocked the number so they started emailing me and texting me too. It's vile.