Virgin Media Outage Report in Mitcham, Greater London, England
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The latest reports from users having issues in Mitcham come from postal codes CR4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Leyton, London, Lewisham, Camden Town, Ealing, Hackney, Tower Hamlets, Bermondsey, Croydon, Acton, Southwark, Catford, Holborn, City of Westminster and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| Lewisham |
Wi-fi | |
| Camden Town |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises
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Lee Winter
(@tulsehillboy) reported
from
Lambeth, England
@virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Mat Carey
(@UKmatC) reported
from
City of London, England
Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead
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♻Michael J Keane ♻
(@KeaneMJ) reported
from
Lambeth, England
@virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Marialena Zinopoulou
(@MZinopoulou) reported
@virginmedia My class ended severely disrupted at 10am due to this- your engineers may spend until 4.00pm sorting your internet issues but I am done trying!
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Bernard Costello
(@BernardCostell6) reported
@VirginMediaIE To be dealt with or cancel Virgin Media
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PaulF🙂💜
(@PaulF49317822) reported
@virginmedia Thanks, but that doesn't really fox the problem now does it! Such poor service, I will not be renewing my contract once this one has expired.
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aimee hope
(@Flawlessonline1) reported
@virginmedia the worst customer service award should be on your shelves as I got a right good complaint not dealt with missold contracts and all through what’s app chat so have the screen shots no one will sort
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Dave McMahon
(@djmcmahon72) reported
@virginmedia Yes. Multiple. All logged. Spent 30 minutes on helpline. The box is glitchy and wifi is intermittent. Told to wait 3-5 days for help.
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Nirbhai Chadha
(@nirbhaic) reported
@virginmedia appalling customer service from your team. Your sales team makes promises that they have no intentions of keeping. Engineers never visit and callbacks never happen. No one has a clue about anything. No email Comms either...
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PaulF🙂💜
(@PaulF49317822) reported
@virginmedia This isn't the case, all they offer is that it's due to a technical problem there end. I'd hazard a guess that all the engineers are off due to the jubilee. But I have been made to wait at home for a non existing visit!
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👉Alan Tinkler👈
(@AlanTinkler) reported
@virginmedia - have their been changes to Hub 3 Wi-Fi. No longer see 2g or 5g options and causing real issues on Alexa products.... very frustrating
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Elaine Gladman
(@gladders1) reported
@wasaginga Hmmm worth a look into that as I’m fed up with paying such high prices with @virginmedia as they never prepared to look at reducing money .. everyone is struggling and that hike prices
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Stacey
(@Staysea1112) reported
@virginmedia my mum hasn’t had consistent TV, or broadband in months. It can literally go days without working yet they won’t let her leave and think it’s acceptable to charge for a service she doesn’t have. You’ve accepted your service is rubbish in this area to our neighbours.