Virgin Media Outage Report in Mitcham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Mitcham come from postal codes CR4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Streatham, Hackney, Hounslow, Coulsdon, Southwark, Ealing, Croydon, Cricklewood, Ilford, Bermondsey, Paddington, Leyton, Acton and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Streatham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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sheila hetherington
(@sheewa) reported
from
Epsom and Ewell District, England
@virginmedia your service is crap todsy i hsvd spent 5 Hours on the phone tryi g to get x 2 cables replaced for the new hub u sent me They were missing from the box ! When it arrived! Your Cuztomer sdrvicd is the worst in the world!
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia I’m locked out of my account even though I’m using correct info help
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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K'inich Ahau 🍊🍭🚴✊
(@4imix) reported
from
Lambeth, England
@LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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Kosh
(@koshmiah) reported
from
Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Antoine
(@AntoineBchsr) reported
@virginmedia @NetflixUK Entertainment for everyone, except the people that like me have had terrible internet for the past 3 weeks thanks to @virginmedia I've never had such a bad service from any company ever.
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Holly Harris
(@hollyharris79) reported
@virginmedia @virginmedia Call for the 3rd time to be put on hold and waste another 40 minutes and be told for the THIRD time I can’t have the same deal???? What amazing customer service that is. No it’s ok I’m writing to the ombudsmen for lack of service and fairness
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RKBeekeeper
(@RKBeekeeper) reported
@RachelJWillie Yes it is and Virgin Media fail to inform us. Going to go back to BT as it was more reliable. RKB 🐝
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Kyle Nimmo
(@krnimmo) reported
@virginmedia But nothing happens on the call it's ridiculous, you send a text and hang up. The text doesn't open, I need my TV to work
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Ryan Sweeney
(@ryansweeney) reported
@virginmedia Yes and you said it would be canceled and payments paid repaid. I was then supposed to receive a phonecall from complaints person and this never happened. Then this month charged again.
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Michi Masumi
(@michimasumi1) reported
@virginmedia @NetflixUK why charge your customers on their phone bill for calling you £12, and if that wasn't bad enough, charge for calls not made
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Ruth Steinholtz
(@ruthsteinholtz) reported
@virginmedia What has happened to your customer service? Called Gadget Rescue got misdirected after long wait to Cust service- transferred- now cut off repeatedly while holding. And can’t log in to website!!! Help!
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Virgin Media Life
(@virginmedialife) reported
@isabelle_goldie Hi Isabelle, sorry to hear this. We're looping in @virginmedia our other channel who can help you with this and sort out this situation for you.
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Andrew Bradley
(@AndrewTOG) reported
@virginmedia And outside of hours like it was last night ? Selling a 24:7 service without 24/7 support is very much Tory / dark ages behaviour
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🖤Nikki🖤
(@NikkiNewtonx) reported
@DanaArm73606275 @virginmedia Same thing is happening to me! Wifi went down this morning, then went back on briefly, down again now and the site checker is now not working!