Virgin Media outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, Croydon, Wandsworth, Mitcham, Kensington, Greater London, Beckenham, Kingston upon Thames, Westminster Abbey, and Merton.

City	Problem Type	Report Time
Hammersmith	Internet	42 minutes ago
Southwark	Internet	4 hours ago
Croydon	Internet	10 hours ago
Hammersmith	Internet	12 hours ago
Hammersmith	Wi-fi	12 hours ago
Hammersmith	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 52 seconds ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Beth (@bethcanadian) reported 1 minute ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Ranjan Mallya (@RanjanMallya) reported 4 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Stephen Champion (@Champs707007) reported 6 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Befitat50 (@befitat50) reported 10 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Adam H-Matthews (@AdamHMatthews) reported 12 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Tinders (@safctinders) reported 15 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  R. Aaron (@aaronuart) reported 16 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 21 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 24 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Rana Rahman (@ranaraptor) reported 31 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Alessandro Ferrara (@iamAleFerrara) reported 32 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Nada Tharanee (@ntharanee) reported 45 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Befitat50 (@befitat50) reported 51 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 52 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Gabor (@GaborPfalzer) reported 53 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 57 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Tim Hole (@TimHole) reported 59 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 60 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Baynton (@theandyb10) reported 4 minutes ago

  @virginmedia just had a missed technician leaflet through the door despite the fact my wife was in after rearranging work to be there. Doorbell doesn't work due to no internet but no attempt made to knock. Really upset because daughter's a level exams about to start

• 
  Stephen Old German - English Translator (@old_stephen) reported 6 minutes ago

  @virginmedia Cannot log into VM again. Were you born useless or did you have to practice? I am going to change to another provider which has better customer service. I am told that Sky customers only have to make a phone call to get help.

• 
  Allie (@oxongardengirl) reported 8 minutes ago

  @lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"

• 
  Limited (@Itslimiiited) reported 9 minutes ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  Lisa Boyce (@LisaBoyce6) reported 12 minutes ago

  @virginmedia - your salesman has sold an Alzheimer’s relative a media package- she doesn’t have mental capacity to consent but your call centre refuses to take our lasting power of attorney so we can’t cancel. She has no paperwork and can’t remember the password set up. Not good!

• 
  Alex Bellew (@Donaldman34) reported 14 minutes ago

  @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this

• 
  Simon Kossoff (@Skossoff) reported 15 minutes ago

  @virginmedia do you have outage in w5 5BH

• 
  EarthLuma! (@earth_luma) reported 18 minutes ago

  @PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)

• 
  🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported 18 minutes ago

  @virginmedia @Dominiho7 What happens to customers who are unable to visit a Yodel location that is 30 minutes away by car - a disabled customer for example.

• 
  Johnald McDicko (@McDickotheRed) reported 18 minutes ago

  @virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy