Virgin Media Outage Report in Mitcham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Croydon, Hackney, Epsom, London, Southwark, Hammersmith, Caterham, Ilford, Hayes, Brentford, City of London, Poplar, City of Westminster and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Croydon |
Internet | |
| Hackney |
Wi-fi | |
| Epsom |
TV | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
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Lisa Ward
(@LisaWardComms) reported
from
Kingston upon Thames, England
1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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StarLord
(@starlordI0) reported
Also @virginmedia ur the worst! U ask me to 100%price but give me 50% of the product! How is that fair ?
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Jason
(@JasonConvey) reported
@virginmedia not sure what is happening in the Hertford area but not had internet connection since lunchtime and can't speak to anyone at virgin media customer services. Can't work. Kids can't do live lessons. Shocking!!
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Nasra
(@nasrawhat1) reported
@virginmedia Also to add on there is no issues with the broadband everything is fine. It just stopped working. I appreciate someone is coming out Friday.... but as it’s emergency can’t someone come earlier?
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Loraine Stannard
(@lollypop63) reported
@virginmedia any idea when landlines will be working again in N19. Been down since yesterday. Thank you.
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Michelle
(@mummychelle) reported
@virginmedia As this is ongoing issue I've used this before and left a message prior to the text service, no online chat was available. Also I tried the other options within this link (it's been suggested before).
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Daniel Shovelton
(@DanielShovelton) reported
@virginmedia Just spent an hour and a half on the phone to you. To get buttoned. Because your virgin isnt staying on for more than 2 minutes. HELP PLEASE!
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Andy
(@justandyyyy) reported
@virginmedia two hours of my life spent queuing to get through to your customer help, mainly cause the first time I got through the call ended! Absolutely piss poor service from you, as always.
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David Goodfellow
(@davegoodie) reported
@virginmedia 2/2 I notice you don’t make any offer to look into this, to see if we’ve suffered a bad experience and are in the right. You just blindly presume the call wasn’t recorded. Nobody told us it wasn’t recorded, they just said we can’t have a copy.
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Lalley7
(@lisaallen15) reported
@virginmedia internet is dropping in and out , box lights flashing , there is a problem
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Mehul
(@mehul31dec) reported
I have been trying to contact @virginmedia for over an hour on the phone. Nobody answered and automatically got disconnected. It’s like contacting these people is impossible. It’s time to change service provide. 😡