Virgin Media

Virgin Media Outage Report in Mitcham, Greater London, England

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The latest reports from users having issues in Mitcham come from postal codes CR4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mitcham, Greater London, England 09/15/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Wembley, London, Hackney, Paddington, Hammersmith, Brentford, Croydon, City of Westminster, Redhill, Waltham Forest, Southall, Poplar, Caterham and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomPaddington Wi-fi
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia you really don't understand the concept of customer service

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    @TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia I'll just cancel my direct debit

  • GolloglyDeirdre Deirdre Gollogly (@GolloglyDeirdre) reported from Barnes, England

    @browndogbarnes Always had Virgin Media with no problems

  • katie_b72 Katie Bolton (@katie_b72) reported from Islington, England

    @virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!

  • jackwenman Jack (@jackwenman) reported from Ealing, England

    @virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    Why have I been holding for over 30 mins @virginmedia Your response times are as bad as your fiber optic speeds. Terrible service.

  • ChelseaDogWalk Chelsea Dog Walker (@ChelseaDogWalk) reported from Kensington, England

    @virginmedia not working again

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia I suggest you improve your so called customer service by getting shut of it and starting again

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please fix @virginmedia in NW3 get pixelation on channels like C4 ...

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Paddington, England

    @NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency

  • MaryWindmill Windmill Flowers (@MaryWindmill) reported from Lambeth, England

    @virginmedia Interesting how quickly a response is given once placed on Twitter. Being told you will be called back and this does not happen only after chasing and then ridiculous question about compensation and stupid language such as deadlock.

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.

  • bycandlelight27 BCL27 Design (@bycandlelight27) reported from Islington, England

    @virginmedia And yet after 2 days it's still not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ShoegalFox Shoe Gal (@ShoegalFox) reported

    @virginmedia @LozzaFox Talktalk have been brilliant all through pandemic, no loss of service and 2 of us working from home, no problems at all unlike my colleagues on virgin media!

  • SlickHammyHammy Junior Hammy N (@SlickHammyHammy) reported

    @demonbaz666 All because kids are all at home doing online lessons hahhahaha Virgin Media network got corrupted

  • PeterHarar TechNFood (@PeterHarar) reported

    @virginmedia Contacted 5 times, I Have done hard reset, restarted router all sort of things, your staff couldn’t tell why the speed is down, I’ve upgraded to 500 mbps , but speed dropped instead of going up..

  • LynnMSheridan Lynn Sheridan🕷 (@LynnMSheridan) reported

    @virginmedia So @viginmedia a whole work day and school day lost for the people on the South side of Glasgow who subscribers your service. A lot of very unhappy customers who are due their annual renewal.

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    @virginmedia I am looking to re-negotiate my contract and if not suitable looking to cancel the contract and leaving for good. Can you help? The 3.50 discount for 6 months for a long term loyal customer is an insult!

  • amy_tomkinson23 amy. (@amy_tomkinson23) reported

    @virginmedia hi please can you tell me if there is an issue in the Stoke on Trent area? I've ran a service check and followed website advise and our router is still not working

  • LongJayne trixie (@LongJayne) reported

    @virginhelp @virginmedia Yes...cable broken!!!

  • lolb1991 l o i s (@lolb1991) reported

    Having a nightmare working from home because our @virginmedia WIFI is so bad. Looks like I’ll be giving @bt_uk a call.

  • TedNesNA Ted Nesbitt (@TedNesNA) reported

    @virginmedia Massive internet issues today with our new Account. 6 days of great Service, now the day from hell. Have spent over 3 hrs on phone today getting bounced between #Virgin & Bell Service. #Brutal

  • turian333 Dunestorm (@turian333) reported

    @virginmedia Hi, is there a reason why our internet connection goes down almost every single evening? It's very annoying!