Virgin Media Outage Report in Mitcham, Greater London, England
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The latest reports from users having issues in Mitcham come from postal codes CR4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Croydon, Bermondsey, Holborn, City of Westminster, Camden Town, Hammersmith, Ealing, Streatham, Hackney, Hounslow, Coulsdon, Southwark and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia Many thanks for your help. I was finally able to get them. ... it did take a week and a lot of wasted time though
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks
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Nigel
(@nige977) reported
from
Ilford, England
“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Says no known issues, which is what is has said for 3 days. But if that was the case my WiFi, and other people’s in the area, would not be cutting out constantly would it!
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JC1980
(@JClinton37) reported
from
Camberwell, England
@virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Brentford, England
@virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.
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Nigel
(@nige977) reported
from
Ilford, England
@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
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Robin
(@mistergrainger) reported
from
Brentford, England
@virginmedia No, it's ok today though I got a fairly chocolate teapottish response from @LinkedInHelp 's support case mgt peeps. Am keeping a watching brief
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Toby Everett
(@tobyeverett14) reported
from
Wandsworth, England
@virginmedia It’s honestly embarrassing how ludicrously incompetent this company is, read the previous tweets. I do not have high hopes for the text service but we shall see.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Yes, the old rule of “turn it off and turn it on again” is not a fix.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
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Nick
(@nickgusset) reported
from
Bromley, England
@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andy blythe
(@andykb999) reported
@virginmedia So I know there’s a fault and it’s the 3rd in the space of 5 days all not requiring a visit to my house so that says to me you have an underlying fault on your network in my area what are you doing to resolve this ? I pay a lot of money for your services & this isn’t good enough
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Jo
(@Joanne01998125) reported
@virginmedia Nice. So what you're saying is you don't care if your customers have **** service because you have our money. Tax breaks and price increases just benefit you I guess. #VMsucks
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🏴CSLlT🏴
(@CarwenSLlThomas) reported
@virginmedia Did manage to speak to someone and have recieved a new Sim however I am unable to activate the sim as its still showing no signal.
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Sian Field
(@sianleannex) reported
@virginmedia They’ve been just as bad. Our internet constantly cuts out. Could we have someone look at this please?
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Nick Lewis
(@Nicklewis1) reported
@virginmedia really unhappy with the customer service I have received! Communication has been terrible! I would not recommend! Please contact me.
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Jo
(@Joanne01998125) reported
@virginmedia You've literally told me it's your issue. It's your fault on the network. I don't think anything I do will help.
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𝕃𝕒𝕣𝕒
(@laraglennie) reported
@virginmedia my wifi and a few neighbours has all gone off, it’s been reported but your service status says no issues in the area. M34 5 postcode.
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chris reddish
(@ChrisReddish75) reported
@virginmedia my broadband and landline arnt working, any chance you can check the service? I'm in Sale Manchester M33
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.
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V Bobby X
(@VBobbyX) reported
@virginmedia is awful