Virgin Media Outage Report in Mitcham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Mitcham come from postal codes CR4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Islington, Hackney, Sutton, Southall, Southwark, Croydon, Hounslow, Paddington, Poplar, Ilford, Leatherhead, Newham and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| Islington |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
-
Justin Ho
(@justinctho) reported
from
Richmond, England
@virginmedia tv not working in the TW2 area
-
raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
-
alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(
-
JSK1
(@skoney_girl) reported
from
Merton, England
@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
-
Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
-
Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
-
gracieface
(@GracialNation) reported
from
Hackney, England
@virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.
-
Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
-
tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
-
Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
-
Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
-
Köksal A.
(@koksal) reported
from
Richmond, England
@virginmedia Check the customer support phone records. Accnt: 315695405 Area Ref: 03
-
Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
-
Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 oh please sort it out
-
Sam Wickett
(@SamWickett1) reported
from
Bromley, England
@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
-
Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
-
Nicolò Arena
(@nicoloarena) reported
from
Hackney, England
@virginmedia No, thanks. I need to cancel ASAP
-
Nick
(@NickO_L1805) reported
from
Richmond, England
@MurlocPhil @mainlymono @virginmedia I can cope with the outage (VM mega-fast WiFi still fine so laptop hooked up to TV), it’s the inability to get any sort of response or information from @virginmedia that bugs me. Just an update via tweet, or even just a voice mail message when you ring them, would suffice.
-
Jason White
(@JasonWhite09) reported
from
Hounslow, England
@virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bruce Robson
(@BruceRobson20) reported
@virginmedia I have just made a complaint under reference c-061222973 can you look at that..getting nowhere by phone
-
Sarah Roberts
(@SarahDiane_R) reported
Is there anything more annoying than trying to communicate with a #broadband provider using #LiveChat. Every time it's an absolute MISSION and takes HOURS. Especially @TalkTalk and @virginmedia - they are by far the worst. 😭
-
ChrisP🐟
(@Codpiece1962) reported
@DrHoenderkamp @virginmedia @SkyMediaUK I was with Virgin Media for 10 years, but didn't need home broadband. When I did, I changed to Sky as Virgin were terrible to try and upgrade.
-
Derek McIntyre 💙🏴🇪🇺🇺🇦😷
(@DerekMcIntyre72) reported
@virginmedia Tell you what would be even more helpful - as part of “Customer Service”. Have an Engineer come out and check all is good & don’t say it can all@be tested off-line. That would be more helpful. To speak to an actual Human !!!
-
Darren Marlow
(@DMFurnishings) reported
@virginmedia No - it’s about the incompetence of your customer services. I have just had 1.5 hours web chat and now got an engineer visiting Thursday to install package you have not yet changed or sent equipment for then ended. I am on the phone right now and agent is trying to sell me same !
-
Sumedha Basu
(@enabasu) reported
Three days and still no internet in the Headingley area (LS6) @virginmedia . What kind of service is this?
-
Leeds6
(@Ls6Leeds6) reported
@virginmedia @tweetingquiche Lets join hands and get in touch with the living…..is there any real people from VM out there who can actually help a customer?
-
gur
(@gaurav80115992) reported
@virginmedia this time you people disappointed me am your customer from last couple of year and my last was Finished on September and i change my package on 21 of September now its dec they charge me same as last package and blocked my virgin number which i used for my business
-
S 🦄
(@aeaueaeaaaeo) reported
@virginmedia yday your engineer cut through our cctv wires accidentally when installing broadband - you're now telling us to hire a contractor to fix your staffs mistake and send you proof of purchase. I don't think so - you need to fix this we will pay nothing for your mistake.
-
Tracy🤷♀️
(@TheOtherTracyM) reported
@virginmedia Both she and I have tried to make contact but the level of ignorance about your organisations stated vulnerable customer process is shocking.