Virgin Media Outage Report in Esher, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Esher, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Leatherhead, Greenford, Hayes, Camden Town, City of Westminster, Croydon, Isleworth, Islington, Walton-on-Thames, Fulham, Windsor, Acton and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Ealing |
Wi-fi | |
| Leatherhead |
TV | |
| Greenford |
Internet | |
| Hayes |
TV | |
| Camden Town |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Frank Douglas, Hon. PhD.
(@fdoug23) reported
from
Merton, England
Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Paul Smith
(@paulhelpspeople) reported
from
Twickenham, England
When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Kirsty Nunn
(@kirstyrosenunn) reported
from
Guildford, England
Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating
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J
(@not_on_fire) reported
from
Epsom, England
@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Antony Attree
(@AntonyAttree) reported
@virginmedia Yes,back up & running now,engineer here last week who replaced the hub,it’s just a constant over & over again! Problems are still occurring,albeit intermittently! But for the price you are charging,we aren’t receiving the service,disappointing & sorry I renewed my contract!
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Anonymous Tweeter
(@londontweets24) reported
@virginmedia How is a complaint supposed to help?
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Anonymous Tweeter
(@londontweets24) reported
@virginmedia We contacted customer service as I said earlier and all they did was log a complaint??
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SheronSZN
(@Sheron_SZN) reported
@virginmedia Wi-Fi struggling to connect to every device in the house, no matter where. I’ve very rarely got a decent signal in my room, last month I used 36gb of data without meaning to because the Wi-Fi wouldn’t connect. Last few days have been horrific.
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Nick
(@nikroberts2) reported
@virginmedia no issues in the area was just told to turn flight mode on and off still no fix. having no answers to why i am not receiving services i pay for is unacceptable
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Heidi Rice
(@HeidiRomRice) reported
@virginmedia have had TERRIBLE internet for over a week now. Can’t watch any streaming at all without it constantly rebooting… what is going on? #virginmedia #iwantmymoneyback
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Nikki Furley
(@nikkibws) reported
@virginmedia hi i am getting an error message when trying to log in to my online mobile account and my 4g is not working at all any help please?
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Glyn Humphries
(@GlynHumphries1) reported
@virginmedia Very poor from yourselves. Three complaints resolved before contact even made. Absolute joke.
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Mike Warburton
(@Silverwood54) reported
@virginmedia No still not working, waiting for engineer to come on Thursday hopefully then we can get the alarm connected.
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Steve
(@stevehalluk) reported
@virginmedia The signal drops out on a regular basis