Virgin Media Outage Report in Esher, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (26%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Esher, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Slough, London, Paddington, Hammersmith, Brentford, Croydon, City of Westminster, Redhill, Southall, Woking, Mitcham, Fulham, Hounslow, Ashtead and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Paddington |
Internet | |
| Hammersmith |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
-
ian
(@IanBorrett) reported
from
Lambeth, England
Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
-
Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
-
Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
-
jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
-
Gabriella d'Aprano
(@GabsdAprano) reported
from
Esher, England
@virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.
-
Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
-
DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
-
Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
-
Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
char
(@korsupairo) reported
virgin media do u mind not going down when i’m already struggling to get onto ow2
-
Stevie
(@Mitsuri_266) reported
@virginmedia bro why your internet going down, once again?? Especially on Overwatch 2 day >:(
-
TheWullyB
(@thewullyb) reported
@CPFC_Fleming88 @virginmedia Virgins having problems across the country mate. I'm in Glasgow and mine, the neighbours and my mate on the other side of Glasgow has all gone down. Their service checkers a pile of shite as well.
-
domineeek
(@domineeektwitch) reported
@Zelonius @virginmedia Winds me up, try and speak to them & their customer service is shocking
-
Pip🦊
(@sleepie_fokse) reported
Got down to 500 people ahead of me in the Overwatch 2 queue and then Virgin Media crashed. Back up to 40000 now. Welp
-
Alice
(@Alice10039678) reported
Of course @virginmedia WiFi is down again. Can’t even check the status on the website because it’s glitching and keeps showing errors. This is such a constant thing now. Can’t wait to move flats, will never be using Virgin WiFi again
-
Kev Lawson
(@Edit_Kev) reported
@virginmedia Internet gone. The site to check the service doesn’t work either.
-
TT9 Raza
(@RazaOnYT) reported
Big 1GB internet speed but Virgin Media is still ******* ****. Useless ******* tw4ts don’t even bother responding to this tweet tryna help
-
Em🎃
(@EmmaLouisePlays) reported
Virgin media outage again🙄happening way too often now
-
SOX
(@SoxOnYT) reported
Never again will I say "that tastes like promotion!" In a clubs game during the 79' minute, smh @virginmedia horrendous!