Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Southall, Esher, Wembley, Hounslow, Woking, Kingston upon Thames, Hayes, Brentford, Slough, Ascot, Camberley, Northolt, Twickenham, Warfield, and Uxbridge.

City	Problem Type	Report Time
Southall	Total Blackout	24 hours ago
Esher	Wi-fi	1 day ago
Wembley	Internet	1 day ago
Hounslow	Internet	1 day ago
Woking	E-mail	2 days ago
Kingston upon Thames	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  John carroll (@Johnboy82903002) reported 2 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Jeff Brown (@fadermonkeyking) reported 6 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  DimiD (@DimiD35089880) reported 8 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 9 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 16 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Ravinder Judge (@judge_ravinder) reported 20 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Flo (@Flozephine) reported 22 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Matt Gardner (@FuzzyPixels) reported 25 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Ravinder Judge (@judge_ravinder) reported 28 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Tim Hole (@TimHole) reported 31 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  jeanne smith (@jeannesmith1) reported 31 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  maureen robert (@morish1) reported 34 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Mark A. Keller (@MarkAlexKeller) reported 35 minutes ago from Hillingdon, England

  @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 35 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 36 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  John carroll (@Johnboy82903002) reported 46 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  simone clark (@iglu_sim) reported 46 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Matt Gardner (@FuzzyPixels) reported 50 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Yessi Bello-Perez (@yessibelloperez) reported 55 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 59 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Rich (@PaulRic59799558) reported 4 minutes ago

  @CheekyVic @virginmedia There all the same I’m afraid I’m with talk talk iv had so many problems with my internet speed iv given up

• 
  Frankie Smith (@frankiesmith74) reported 7 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Mark vix (@Vikk3rs146) reported 8 minutes ago

  @virginmedia @JDFantasyPop Guess what it’ll keep going down ,you get no compensation..I left after 25 years this year .

• 
  Karen Fleming (@KarenFleming36) reported 8 minutes ago

  @virginmedia sent a DM, been waiting over 30 minutes to speak to someone on the phone. I can’t watch TV after Virgin was installed less than 48hours ago. Please help!

• 
  Helen Bedford (@helenxbedford) reported 8 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  a staunch advocate of things (@fahadiiae) reported 9 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  CliveR (@CliveR39) reported 9 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Truthwillsetyoufree (@Truthwills26171) reported 11 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 13 minutes ago

  @virginmedia Really Virgin, this is poor.

• 
  paul atkins (@1Atkins) reported 13 minutes ago

  Hi there my Internet has gone down @virginmedia