Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Southall, Slough, Windsor, Maidenhead, Chertsey, Camberley, Hounslow, Isleworth, Uxbridge, Ealing, Brentford, Northolt, Greenford, Hayes, and Wembley.

City	Problem Type	Report Time
Southall	Internet	8 hours ago
Slough	Wi-fi	16 hours ago
Windsor	Wi-fi	17 hours ago
Maidenhead	Internet	2 days ago
Southall	Internet	2 days ago
Chertsey	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Jessica Carmody (@JessicaCarmodyV) reported 2 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 6 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  SusannJerry (@MrsJerryTweets) reported 7 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Staffora (@staffora) reported 9 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  John lumb (@Johnlumb67) reported 11 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Lee Neale (@lhntennis) reported 16 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 17 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  John carroll (@Johnboy82903002) reported 19 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Andy Walker (@educationforum) reported 21 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Tom Vincent (@TomboBrewster) reported 26 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 28 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Andrew Wood (@andrewlwood) reported 32 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 37 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  simone clark (@iglu_sim) reported 42 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Paul Smith (@paulhelpspeople) reported 42 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 46 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Tim Hole (@TimHole) reported 50 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 51 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 55 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Andrew Burdett (@andburd) reported 59 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lucy barnett (@lucebarnett) reported 2 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Wisp1a☄️ (@Canna420Uk) reported 3 minutes ago

  Ad it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.

• 
  Jonathan Cantliff (@cantliff9) reported 3 minutes ago

  @virginmedia Well the service status is working again but now it's reporting intermittent issues check again in 24 hours, earlier it was supposed to be fixed by 5pm. Seriously I pay £170 a month for this nonsense

• 
  Robson Ramalho (@Rp61Robson) reported 3 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 8 minutes ago

  @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

• 
  (((Evs))) (@Tory_Brexit69) reported 14 minutes ago

  @virginmedia broadband is not working in Greater Manchester area. Never buy broadband from Virgin Media. Top tip. 👍

• 
  Barry Stevens (@BarryStevens75) reported 17 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 17 minutes ago

  @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off

• 
  Dr Sonali Misra (@MisraSonali) reported 18 minutes ago

  Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

• 
  Dr Brian O'Connor (@boconnorchest) reported 19 minutes ago

  @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?