Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Addlestone, Southall, Brentford, Hounslow, Wembley, Maidenhead, Slough, Ashtead, Kingston upon Thames, Brent, Brent, Walton-on-Thames, Hayes, Leatherhead, and Bracknell.

City	Problem Type	Report Time
Addlestone	Internet	7 hours ago
Southall	Total Blackout	1 day ago
Brentford	Internet	3 days ago
Hounslow	Wi-fi	4 days ago
Wembley	Internet	5 days ago
Maidenhead	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 11 seconds ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Ross Harvey aka The Project (@rh_theproject) reported 6 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  John carroll (@Johnboy82903002) reported 7 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 8 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 18 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 20 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Yessi Bello-Perez (@yessibelloperez) reported 22 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  traymca 💙 (@traymca) reported 23 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 28 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Ravinder Judge (@judge_ravinder) reported 34 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Jeff Brown (@fadermonkeyking) reported 37 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Andrew Wood (@andrewlwood) reported 38 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Ash まじめ (@ASHVllN) reported 41 minutes ago from Esher, England

  @virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?

• 
  Ravinder Judge (@judge_ravinder) reported 45 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Billy Baxter (@will_i_am67) reported 50 minutes ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

• 
  itsnotOK (@itsnotO56763609) reported 51 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Tinders (@safctinders) reported 53 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Bhavin (@Bhavinmaru2020) reported 56 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Francesco Marchet (@MarchetF) reported 58 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 2 minutes ago

  Why is your support so appallingly bad? @virginmedia Been waiting for almost ½ hour to get to speak with someone on the phone and the chatbot on the app has just gone silent on me. My 360 box won't boot up, tried everything to fix it...1/2

• 
  Henley (@HenleyDB) reported 3 minutes ago

  @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

• 
  Riggers (@dononerigby) reported 6 minutes ago

  @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

• 
  Ruth Payne (@ruthmpayne) reported 8 minutes ago

  @virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous

• 
  Paul James Smith (@PaulJamesSmith4) reported 11 minutes ago

  @misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.

• 
  M U (@Shef1212) reported 15 minutes ago

  @virginmedia still waiting for an engineer. I now been told I need to wait 12 days for an engineer to fix a damaged cable outside. No one wants to listen.

• 
  Caroline Masden (@Carolineforaday) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Sprout57 (@pwcwright) reported 19 minutes ago

  @misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments

• 
  Heidi Service (@KrKoKiKhKeKy1) reported 19 minutes ago

  @virginmedia Ive just had my new bill through £102.34, I've had the same box and internet for years no add ons and my bill is going up and up, I need to cancel my box but keep the internet. If you can't, i will find somewhere else.

• 
  Hank (@Hank83416250473) reported 21 minutes ago

  @virginmedia going into day 2 of no broadband, on hold for 35 mins and cut off, disgusting customer service