Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Greenford, Addlestone, Maidenhead, Northolt, Southall, Brentford, Slough, Windsor, Chertsey, Camberley, Hounslow, Isleworth, Uxbridge, Ealing, and Hayes.

City	Problem Type	Report Time
Greenford	Internet	3 hours ago
Addlestone	TV	4 hours ago
Maidenhead	E-mail	18 hours ago
Northolt	Internet	24 hours ago
Southall	Internet	1 day ago
Brentford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Mark Ryan (@MarkGRyan) reported 4 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 7 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Jeff Brown (@fadermonkeyking) reported 8 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 13 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Nia Wyn Thomas (@niawynthomas) reported 15 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  💋unknown💋 (@unknown45523435) reported 16 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  itsnotOK (@itsnotO56763609) reported 16 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 21 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Ash まじめ (@ASHVllN) reported 25 minutes ago from Esher, England

  @virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 35 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 35 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Paul Smith (@paulhelpspeople) reported 40 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Shaun (@Shaun1799) reported 41 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Sharon Leaver (@leaver_sharon) reported 45 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Jessica Carmody (@JessicaCarmodyV) reported 47 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  SusannJerry (@MrsJerryTweets) reported 51 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 53 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Geoff Rogers (@GeoffRogersEU) reported 53 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  traymca 💙 (@traymca) reported 58 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 59 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fran (@Jolilfred) reported 6 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  Mikey Molfessis (@mikey_mol) reported 7 minutes ago

  @virginmedia You close a call and open a new one without resolution. That’s how you avoid @Ofcom ratings

• 
  phorsfield (@phorsfield) reported 9 minutes ago

  @virginmedia I've had no broadband since 1pm today, tv channels working bar the services that require Internet, reboot hub plus reset. Are there any issues in RG12 area?

• 
  sam (@5amcoek) reported 11 minutes ago

  @virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed

• 
  Sammo (@redmollster) reported 12 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  Andy Mac (@andy_mac21) reported 16 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  Mark Oram (@markoram1) reported 17 minutes ago

  And goes on more broken promises of a call to resolve , if you have the opportunity leave @virginmedia as soon as you possibly can .

• 
  John (@reversebrexit22) reported 17 minutes ago

  @virginmedia I have issues with my hub dropping out. I’ve done all of the checks and waited on the chat for 20 mins for a “customer support “ individual to drop off after 5 minutes because I didn’t respond with 10 seconds of him asking a question. I have screen shots as proof

• 
  Abbie (@abz_06) reported 18 minutes ago

  @virginmedia you have left my 71 year old mother without internet and TV since 18th July due to a “problem in the area” and now you’re saying it won’t be fixed until 31st July? Two whole weeks you’ve left an elderly person completely isolated with no form of entertainment.

• 
  Eternal Elneny (@eternalelneny) reported 21 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service