Virgin Media outages and service status in Staines, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 15 outage signals in the last 24 hours around Staines, including 15 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 11:48 AM GMT+1.
- Internet (61%)
- TV (20%)
- Wi-fi (9%)
- Total Blackout (7%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Uxbridge, Slough, Windsor, Camberley, Ruislip, Bracknell, Ealing, Hounslow, Hayes, Woking, Spelthorne District, Southall, Wembley, Maidenhead, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Leatherhead
|
TV | 9 minutes ago |
|
Uxbridge
|
TV | 11 minutes ago |
|
Slough
|
TV | 12 minutes ago |
|
Windsor
|
TV | 12 minutes ago |
|
Camberley
|
TV | 15 minutes ago |
|
Uxbridge
|
TV | 15 minutes ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Tinders (@safctinders) reported from Worcester Park, England@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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Lee Neale (@lhntennis) reported from Richmond, England@virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service
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Paul Smith (@paulhelpspeople) reported from Twickenham, EnglandWhen you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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Matt Gardner (@FuzzyPixels) reported from Slough, England@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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Valerie 🇮🇪 (@ValerieLondon18) reported from Epsom and Ewell District, England@virginmedia Couldn't use my phone so couldn't call you. I tried from hotel landline to your so-called help numbers to no avail. All others in a group of 40 people did fine cause weren't using Virgin. Not ideal to have single female abroad no phone, no maps, can't call cab etc. Last century
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jeanne smith (@jeannesmith1) reported from Hillingdon, England@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
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Kevin Plummer (@plummerkevin1) reported from Richmond, England@martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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peter james wigley (@pjwigley) reported from Kingston upon Thames, England@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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Matt Gardner (@FuzzyPixels) reported from Slough, EnglandNot gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑
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Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Staffora (@staffora) reported from Kingston upon Thames, England@virginmedia is there an known outage in KT2 area? Have no broadband or TV.
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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jrd1982 (@thefitebegins) reported from Hillingdon, England@virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Owain (@OCP_84) reported@virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS
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Steve Smith (@SteveSmith98) reportedHi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?
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Luke Silvester (@SilvesterLuke) reported@virginmedia @JoyB40 Same hear and service status not working
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SpennysGamingChannel (@spenny7) reported@virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!
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Karen’s Tweets (@LorryLocket) reported@virginmedia I can’t access my emails despite re-entering my credentials help please!
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Sean Redmond (@seanpaulguitar) reported@virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit
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mike henry (@MikeHenry58) reportedDoes anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬
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Greg Eden (@EdenGreg) reported@status_is_down Virgin media Down TV not working in Lincolnshire
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BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported@virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible
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Willow 🧙🏼♀️🔮🪄 (@Kazza6900) reported@virginmedia Any idea when it will be fixed? Can’t get the service checker to work either. Thank you