Virgin Media outages and service status in Staines, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Staines, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 11, 8:55 PM GMT+1.
- Internet (74%)
- Total Blackout (10%)
- Wi-fi (7%)
- E-mail (4%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Bracknell, Camberley, Southall, Hounslow, Maidenhead, Slough, Richmond, Woking, Greenford, Northolt, Leatherhead, Laleham, Weybridge, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Wi-fi | 6 hours ago |
|
Bracknell
|
Internet | 13 hours ago |
|
Camberley
|
Internet | 1 day ago |
|
Southall
|
Internet | 2 days ago |
|
Wembley
|
Internet | 2 days ago |
|
Hounslow
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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Geoff Rogers (@GeoffRogersEU) reported from Hersham, England@virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, EnglandAppalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Tim Hole (@TimHole) reported from West Molesey, England@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
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Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Nia Wyn Thomas (@niawynthomas) reported from Richmond, England@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
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Robert Hallam (@Robertfhallam) reported from Spelthorne District, England@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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Mark Ryan (@MarkGRyan) reported from Ealing, EnglandOnce again @virginmedia let us down with internet in W13 area ... not a good service at all
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maureen robert (@morish1) reported from Hillingdon, England@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
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Paul Caley (@PC_ale) reported@virginmedia After several calls, a site visit we still get error CS2312 when playing VOD content- this has been an outstanding intermittent issue since the v6 upgrade to 360 from TiVo.
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Win the Farke Lot! 🏴 (@JoshLoweLufc) reported@Leaky23_ @virginmedia See this? Block this customer from any future services!
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@bling_pot (@bling_pot) reported@virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!
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Chris Hobbs (@obbsie) reported@AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.
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Paul goodhall (@paulieg1066) reported@virginmedia got to be the world’s worst customer service been on hold for hours
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Limited (@Itslimiiited) reported@JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond
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John Cameron (@bhoyjohn1888) reportedDear Lord. How crap is Virgin media customer service?
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Stephen Old German - English Translator (@old_stephen) reported@virginmedia laptop asking me if I have a passcode on another device. What am I supposed to do? Open some proper shops where I can get help.