Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Twickenham, Southall, Northolt, Hounslow, Warfield, Uxbridge, Greenford, Addlestone, Maidenhead, Brentford, Slough, Windsor, Chertsey, Camberley, and Isleworth.

City	Problem Type	Report Time
Twickenham	Internet	14 hours ago
Southall	Internet	1 day ago
Southall	E-mail	2 days ago
Northolt	Internet	3 days ago
Hounslow	Total Blackout	4 days ago
Hounslow	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Staffora (@staffora) reported 6 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 7 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 9 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 10 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Sharon Leaver (@leaver_sharon) reported 15 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 15 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 18 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Alyson Leitch (@Geordiesbird) reported 20 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  eamorugby (@HoarseRoar) reported 21 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 22 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Ravinder Judge (@judge_ravinder) reported 26 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 31 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  James Brown (@JammieBun) reported 34 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Francesco Marchet (@MarchetF) reported 36 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Billy Baxter (@will_i_am67) reported 38 minutes ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

• 
  Jason Hier (@jasonhier) reported 38 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 40 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 47 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 49 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Ash まじめ (@ASHVllN) reported 54 minutes ago from Esher, England

  @virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  † 𝕭𝖗𝖆𝖓𝖉𝖔𝖓 𝕽𝖞𝖆𝖓 𝕭𝖊𝖆𝖚𝖒𝖔𝖓𝖙 † (@Polythane) reported 6 minutes ago

  @VeltisLeEvil @Thatisdiffi You wait, I guess. But with Virgin Media, my internet very rarely goes down, and if it does, I can just go outside and do something else, like go watch some movies. It's never usually out for more than 3 hours

• 
  Tony Davies (@Davies20Tony) reported 7 minutes ago

  @SwanGirlH @virginmedia Im having the same issues Hayley. Spoke to Virgin today and tried a factory reset but to no avail. Got a technician coming out to try and sort it tomorrow.

• 
  Roy Andrew Clarke (@royo42) reported 8 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  Dan (@DanMontgomery87) reported 10 minutes ago

  @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

• 
  propper klopper (@gilesy10982) reported 11 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 13 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported 16 minutes ago

  Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

• 
  Tommy Fitz (@blugun) reported 16 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄

• 
  simon withers (@KalEl_WBS) reported 16 minutes ago

  @virginmedia You never reply to messages! Why bother asking to send us a DM. Also what’s the confusion you mentioned?

• 
  Chris Davis (@cdavo25) reported 20 minutes ago

  @virginmedia Send one of your 'engineers' to come round and remove this internet because they cant fix a thing 5 weeks this has been going on now and we're lied to consistently! We're sick to death of it plus we're unable to watch we have paid for! Its embarrassing