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Virgin Media outages and service status in Staines, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 28, 7:48 PM GMT+1.
  • 67% Internet (67%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Feltham, Bracknell, Maidenhead, Camberley, Hayes, Addlestone, Southall, Walton-on-Thames, Wembley, Ealing, Surbiton, Slough, Epsom, and West Molesey.

CityProblem TypeReport Time
Hounslow Internet 1 day ago
Feltham Internet 2 days ago
Bracknell Internet 2 days ago
Maidenhead Internet 2 days ago
Camberley Internet 4 days ago
Hayes TV 4 days ago

Nearby cities with recent reports

Hounslow

2 recent signals

1 day ago
Feltham

1 recent signals

2 days ago
Bracknell

1 recent signals

2 days ago
Maidenhead

1 recent signals

2 days ago
Camberley

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Spelthorne District, England

    @virginmedia How do I cancel without more incurred costs and wasted time

  • MarkAlexKeller
    Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

  • StuartTarn
    Stuart the Copywriter (@StuartTarn) reported from Spelthorne District, England

    A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

  • itsnotO56763609
    itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

  • mattrose18
    Matt Rose (@mattrose18) reported from Camberley, England

    @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

  • Hairouna92
    Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia Still down! Not sure what I'm paying for at this point

  • Mustxkim
    Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • wowbaggerish
    (An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England

    @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

  • KlymkoNataliya
    Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported from Southall, England

    @virginmedia can you confirm if there's an outage in my area (area code 21)?

  • niawynthomas
    Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    @virginmedia Will it be a quick fix?

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • GeoffRogersEU
    Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England

    @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Spelthorne District, England

    @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paz565
    Paz DLXV (@paz565) reported

    @O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.

  • Jason29wctb
    jason (@Jason29wctb) reported

    @virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose

  • SusanChew5
    Susan Chew (@SusanChew5) reported

    @gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.

  • alanmonolith
    A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported

    @virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that it’ll drag to tomorrow. Please can I have an update that isn’t check the checker?

  • G99____
    G99 (@G99____) reported

    @BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended

  • tayyab57488257
    Sophia (@tayyab57488257) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • BendyBen999
    Ben (@BendyBen999) reported

    @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

  • graemehistory
    Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported

    Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

  • pompeyrigs
    nick rigby (@pompeyrigs) reported

    @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible