Virgin Media outages and service status in Staines, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Staines, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 2, 11:46 AM GMT+1.
- TV (55%)
- Internet (29%)
- Wi-fi (12%)
- Total Blackout (3%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Northolt, Slough, Brentford, Walton-on-Thames, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, Hounslow, Ashtead, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 56 minutes ago |
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Internet | 4 hours ago |
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Total Blackout | 1 day ago |
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Internet | 1 day ago |
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Internet | 3 days ago |
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Wi-fi | 5 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Spelthorne District, England@virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!
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Paul Smith (@paulhelpspeople) reported from Twickenham, EnglandWhen you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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peter james wigley (@pjwigley) reported from Kingston upon Thames, England@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Jacqson (@JacquelineCabl9) reported from Spelthorne District, England@virginmedia How do I cancel without more incurred costs and wasted time
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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John lumb (@Johnlumb67) reported from Richmond, England@virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM
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John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
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Snatch (@U2Gorilla) reported from Southall, EnglandPossibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details
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Chris Shepherd (@shepherd_1972) reported from West Molesey, England@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported from Kingston upon Thames, England@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Golfer,Car Enthusiast/Dealer,Dog Lover#THG #AMC (@iamBazSR3rs) reported@virginmedia Constantly up and down,TV picture comes and goes and internet often stops out! It’s ok today but more bad days than good
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sineadsmith (@sinead_smith13) reported@virginmedia Your apps not working now
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AJG (@gozzand) reported@OliverGMcManus @virginmedia surely as theyre not actually providing you the service contracted you should be able to cancel without penalty?
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Poli 🤌 (@CryptoPoli) reported@richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!
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Cease Fire Now- #EndTheGenocide (@CillianMcLough1) reported@Galway_Dweller 👍And that's the real problem. They either have broadsheet columns or a revolving door to rte radio, TV and virgin media.
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Danny (@danny_smuudger) reported@virginmedia Second time in three days broadband has gone down in the CM16 area at circa 10pm. Are you unplugging it to save a few shillings? Such a poor service
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Mike (@ArrEssVeeTwin) reported@_Alfista @jen_moxon @virginmedia Genuinely never had an issue. BT twice ignored the ombudsman’s ruling when they ****** me over tho. In the end they paid me £80 to leave. The only way to renew with Virgin is to go to cancellations tho. And they’ll still **** it up
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Ms.Davenport (@MsDavenport4) reported@VirginMediaIE just receiving Server error when trying to login to watch virgin media play. Any ideas? Is server down?
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markrmifsud (@markrmifsud) reportedThank god we have backup internet "just" and @FreeviewTV on @Manhattan_TV whilst we wait four days for @virginmedia to fix their service
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Kevin McGinley (@kevmcgin1888) reported@virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing