Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Wembley, Maidenhead, Slough, Ashtead, Kingston upon Thames, Brent, Brent, Walton-on-Thames, Hayes, Leatherhead, Southall, Bracknell, Greenford, and Ashford.

City	Problem Type	Report Time
Hounslow	Wi-fi	14 hours ago
Wembley	Internet	2 days ago
Maidenhead	Internet	3 days ago
Slough	Total Blackout	3 days ago
Slough	Internet	3 days ago
Slough	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  simone clark (@iglu_sim) reported 2 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Jeff Brown (@fadermonkeyking) reported 2 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 7 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Yessi Bello-Perez (@yessibelloperez) reported 7 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Francesco Marchet (@MarchetF) reported 17 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 18 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Ravinder Judge (@judge_ravinder) reported 19 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  jox (@Jotwinn) reported 22 minutes ago from Cobham, England

  @libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 24 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 26 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  J (@not_on_fire) reported 28 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 31 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  mara penzo (@magma62) reported 35 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Matt Gardner (@FuzzyPixels) reported 42 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 43 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Ravinder Judge (@judge_ravinder) reported 48 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  SusannJerry (@MrsJerryTweets) reported 49 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 52 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 58 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Matt Gardner (@FuzzyPixels) reported 59 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dollynoocat (@dollynoocat) reported 7 minutes ago

  To the engineer in the ML4 3EZ area.... lovely man. My complaint had been composed. he changed my mind. Sometimes we don't see someone working from 7am to get things sorted #virginmedia

• 
  BRIAN HEALY (@XBRIAN501) reported 8 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Simon Brennan (@Simon909) reported 9 minutes ago

  @virginmedia Another weekend and another broadband outage in Fareham, do believe this is the fourth in succession in my area. Please sort it out as it’s becoming too predictable. Funny thing is you want me to renew my package at £80.00 per mth, not worth it and looking elsewhere

• 
  Stewart Brown (@JerominePozone) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Alloqui Strix (@AlloquiStrix) reported 14 minutes ago

  An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

• 
  Melvyn May (@melvmay) reported 18 minutes ago

  @virginmedia Without broadband for 4 days. Repeated calls to “support” result in nonsense on why, such as “needing to replace copper cables with fibre!” (I’ve been FTTP for 2 years). Got a text message that I will have a visit today. Now 7:30 pm and nothing. £90/month.

• 
  Startup Heist (@startupheist) reported 20 minutes ago

  Look up Scammer Payback on YouTube. This guy has 8.6 million subscribers. Over a billion views. His whole thing is picking up scam calls and keeping scammers talking for as long as humanly possible. Sometimes 40 minutes. All of it recorded, edited, posted. Content gold. Kitboga does the same thing. 3.6 million subs. Makes about $450K a year wasting scammers' time. These legends built an entire content genre out of revenge customer service. And they're both doing it manually in 2026. See the pattern? Smell the opportunity? Not yet? Okay: Virgin Media actually built an AI granny called Daisy in 2024. She answered scam calls, confused the hell out of scammers, kept them on the line for 40-50 minutes. 1,800 pieces of media coverage. After paying £20K to robo-granny and winning some big deal marketing award, they pat themselves on the back and just sayonara everybody. See it now? 52.5 billion robocalls hit Americans last year. 71% of people say they want a way to get back at scammers. The creators already proved the audience. The AI already proved it works. The product that puts them together — an app where an AI persona answers your suspicious calls, wastes their time, and turns the transcript into a clip you can post — is sitting right there. Jolly Roger Telephone Company already does a basic version. $1.2 million a year at $24 per subscriber. Running on ChatGPT. That's with zero creator tools and zero viral mechanics. Add auto-clipping, captions, one-click export to Shorts and Reels, and every scam call becomes a piece of content. The consumer app gets people in. The creator layer is where it prints. Use our playbook, or not, seriously someone build this already.

• 
  outondet (@outondet) reported 20 minutes ago

  @virginmedia terrible service...10 says to activate sky movies...still doesn't work.....tried phoning 150 ..still couldn't do it...sort it out @virginmedia.

• 
  Just Ian (@ConnorsOldMan) reported 23 minutes ago

  @virginmedia I find it utterly unacceptable that your staff mislead customers on cancelling services. Been advised that my new provider would cancel everything for me.

• 
  Mr Bootsie!🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mr_Bootsie) reported 24 minutes ago

  @virginmedia @Virgin Which part of STOP RINGING ME DO YOU NOT UNDERSTAND? I've asked you before on here and changed my settings yet you still call me daily ! Once more and I won't be your customer come contract end !!!!