Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Slough, Wembley, Hounslow, Southall, Camberley, Northolt, Twickenham, Warfield, Uxbridge, Greenford, Addlestone, Maidenhead, Brentford, Windsor, and Chertsey.

City	Problem Type	Report Time
Slough	TV	4 hours ago
Wembley	Internet	3 days ago
Wembley	Internet	4 days ago
Hounslow	Internet	6 days ago
Southall	Internet	6 days ago
Southall	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 9 seconds ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Ravinder Judge (@judge_ravinder) reported 4 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Jeff Brown (@fadermonkeyking) reported 8 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Matt Gardner (@FuzzyPixels) reported 11 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Paul Smith (@paulhelpspeople) reported 13 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  John carroll (@Johnboy82903002) reported 13 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Oliver Fatyol (@IstvanOFatyol) reported 17 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 28 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Andrew Wood (@andrewlwood) reported 29 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Nia Wyn Thomas (@niawynthomas) reported 29 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Mustakim. (@Mustxkim) reported 33 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Mark A. Keller (@MarkAlexKeller) reported 34 minutes ago from Hillingdon, England

  @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 37 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Geoff Rogers (@GeoffRogersEU) reported 41 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  maureen robert (@morish1) reported 44 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Patrick Smith (@P4TTL) reported 45 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 46 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Ravinder Judge (@judge_ravinder) reported 51 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Ravinder Judge (@judge_ravinder) reported 56 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  John carroll (@Johnboy82903002) reported 58 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CliveR (@CliveR39) reported 2 minutes ago

  @virginmedia In this digital era how long will this fix take to apply? I want to watch the sport on the TV screen NOT on computer or mobile device!

• 
  Olive (@nongnangning1) reported 4 minutes ago

  @IainSankey @virginmedia I never pay more than £23 for my Virgin internet. Whenever my "special offer" runs out and they want to increase my bill, I just tell them i'll leave then and they relent...

• 
  scfc 💙 (@Smallworth_xx) reported 5 minutes ago

  @virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?

• 
  doozerlyn (@doozerlyn) reported 6 minutes ago

  @virginmedia Sort the red button issue or make some refunds to customers for breach of service

• 
  Malcolm Day 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MalcDaySTFC) reported 7 minutes ago

  @virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 9 minutes ago

  @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

• 
  nwl (@nwl88444048) reported 9 minutes ago

  New Lucy Kennedy series gets off to a slow-ish start on Virgin Media One, especially given the pre-publicity about Tommy Fleming and the wife's comments and legal letters, reported in the Sindo and Sunday Times. An average adult audience for first transmission last night of just 71,000 with an audience scratching its head about why Fleming agreed to the interview if he didn't want to dig up the bad memories.

• 
  Stephen Maddock (@stephenm68) reported 10 minutes ago

  Day 23 without our @virginmedia broadband (or phone, or TV) so I’ve celebrated by spending 90 minutes on hold with the “Customer Services” team and responding to the email from the Complaints team telling me that they had fixed my issue (spoiler: they hadn’t). Pathetic!

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 11 minutes ago

  @virginmedia Yes, please help me further, by please looking into my issue and communicating clearly the fault and rectification plans.

• 
  (tez7n2) (@MickeyDN7) reported 16 minutes ago

  @virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !