Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Walton-on-Thames, Southall, Maidenhead, Kingston upon Thames, Wembley, Hounslow, Slough, Northolt, Camberley, Brentford, Woking, Addlestone, Hayes, and Greenford.

City	Problem Type	Report Time
Ealing	TV	2 hours ago
Walton-on-Thames	Internet	3 hours ago
Southall	Internet	3 hours ago
Maidenhead	Internet	6 hours ago
Kingston upon Thames	E-mail	12 hours ago
Wembley	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 5 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Lee Neale (@lhntennis) reported 5 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Yessi Bello-Perez (@yessibelloperez) reported 9 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 13 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  DimiD (@DimiD35089880) reported 21 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Mark Ryan (@MarkGRyan) reported 23 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Jacqson (@JacquelineCabl9) reported 23 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  maureen robert (@morish1) reported 24 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 24 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  mara penzo (@magma62) reported 31 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 35 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Becky Morrish (@BeckyMorrish13) reported 37 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Andy Walker (@educationforum) reported 39 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 43 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 46 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  jeanne smith (@jeannesmith1) reported 49 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Billy Baxter (@will_i_am67) reported 53 minutes ago from Slough, England

  @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 54 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 54 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Tom Vincent (@TomboBrewster) reported 54 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Polley (@Gary_Polley) reported 35 seconds ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  Entanglement (@BellJohnStewart) reported 2 minutes ago

  @VMSportIE Who ******** is Tim Clancy? Some randomer off the street? Is Virgin Media Sport run by Sinn Fein?

• 
  calmdown (@MJNorman5) reported 3 minutes ago

  @gblondon1 @skytv @virginmedia Virgin/Sky. Two sides of the same coin. Be prepared to cancel when negotiating.

• 
  Bryn (@bryn14181) reported 5 minutes ago

  @gblondon1 @skytv @virginmedia Like people have said you’ll be back to Sky within 2 years. Me and the Mrs had Virgin we were paying something like £87 a month for the full package come renewal price they wanted £213 a month for the same package claiming the £87 was a new customer only deal

• 
  pentor coley (@PentorC32526) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Gothguy (@GothGuyGamer) reported 8 minutes ago

  @MartinSLewis Virgin media top tip: If you're close to the end of contract, don't renew. Give them your 30 days notice, When 30 days has elapsed, apply as a new customer with a new email. They won't give you any better deals unless you're a "new" customer

• 
  Arturo lee (@Arturolee28) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Steve G (@steviegambs) reported 15 minutes ago

  @virginmedia There’s an issue it says but 3 times in a week is very poor

• 
  Face palm Vengance (@IsTheTruthToxic) reported 17 minutes ago

  @virginmedia @____LP____ My experience of being able to reach your customer service people is very bad. You routinely get transferred about, long holds, then the call gets dumped. It’s terrible, chat bots and complicated phone trees make it worse. Employ people to answer the phone and direct the call.

• 
  Terry Hughes (@ctidbluemoon) reported 18 minutes ago

  @virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page