Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Slough, Northolt, Leatherhead, Laleham, Woking, Wembley, Southall, Hounslow, Weybridge, Brentford, Camberley, Walton-on-Thames, Addlestone, Maidenhead, and Ashtead.

City	Problem Type	Report Time
Slough	Internet	5 hours ago
Slough	Internet	21 hours ago
Northolt	Internet	2 days ago
Leatherhead	Internet	2 days ago
Slough	Internet	2 days ago
Northolt	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Nia Wyn Thomas (@niawynthomas) reported 1 minute ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 6 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 8 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  jeanne smith (@jeannesmith1) reported 8 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  John carroll (@Johnboy82903002) reported 11 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 15 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  jox (@Jotwinn) reported 20 minutes ago from Cobham, England

  @libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would

• 
  Mark A. Keller (@MarkAlexKeller) reported 21 minutes ago from Hillingdon, England

  @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

• 
  James Brown (@JammieBun) reported 29 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 30 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  Becky Morrish (@BeckyMorrish13) reported 32 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 33 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Yessi Bello-Perez (@yessibelloperez) reported 34 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  John carroll (@Johnboy82903002) reported 37 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Mustakim. (@Mustxkim) reported 49 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  mara penzo (@magma62) reported 50 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  jrd1982 (@thefitebegins) reported 51 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Snatch (@U2Gorilla) reported 56 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Robert Hallam (@Robertfhallam) reported 57 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Stuart the Copywriter (@StuartTarn) reported 59 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tigol (@bigoltiddies) reported 16 seconds ago

  @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

• 
  hennii (@NathanH17475101) reported 40 seconds ago

  @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things

• 
  Aidan Costello (@aidan_codtello) reported 43 seconds ago

  @entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.

• 
  Dean Hazell (@Deano01973) reported 1 minute ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  SageAFK (@SageyAFK) reported 7 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

• 
  Chib Ma Nib (@chibmanib) reported 8 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 9 minutes ago

  @virginmedia why yous so bad total as it stand at least 6 hours over 2 days no Internet due to the heat.😡

• 
  Oldbloke (@Oldbloke74) reported 12 minutes ago

  @entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤

• 
  Big Ape (@keithman45) reported 13 minutes ago

  @virginmedia @Oxford_Life Yep, same experience. Upgraded to 360, error messages, engineer fitted new box...different error messages. Called 150 Friday to be told it's be fixed remotely by 2nd line... still not working properly. . Looks like another call needed

• 
  Paul Hulse (@paulpresenteruk) reported 15 minutes ago

  Having major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia