Virgin Media outages and service status in Staines, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Staines, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 23, 4:11 PM GMT+1.
- Internet (56%)
- Wi-fi (14%)
- TV (11%)
- Total Blackout (9%)
- Phone (7%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Hounslow, Slough, Isleworth, Uxbridge, Ealing, Brentford, Southall, Northolt, Greenford, Hayes, Wembley, Maidenhead, Kingston upon Thames, and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley
|
Phone | 12 hours ago |
|
Hounslow
|
Internet | 1 day ago |
|
Slough
|
Wi-fi | 2 days ago |
|
Camberley
|
Internet | 2 days ago |
|
Slough
|
Internet | 3 days ago |
|
Camberley
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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simone clark (@iglu_sim) reported from Kingston upon Thames, England@virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Tom Vincent (@TomboBrewster) reported from Egham, EnglandNot a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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maureen robert (@morish1) reported from Hillingdon, England@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Stuart the Copywriter (@StuartTarn) reported from Spelthorne District, EnglandA combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.
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jrd1982 (@thefitebegins) reported from Hillingdon, England@virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?
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peter james wigley (@pjwigley) reported from Kingston upon Thames, England@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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Matt Gardner (@FuzzyPixels) reported from Slough, England@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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mara penzo (@magma62) reported from Brentford, England@virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?
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≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported from Bracknell, England@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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Matt Gardner (@FuzzyPixels) reported from Slough, EnglandNot gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shifty (@Shifty_) reported@DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.
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Liam Moran (@lpearsemoran) reported@Rugby_Scoop @daphmc_ @virginmedia 100% Crap
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Oscar (@OsCraven) reported@virginmedia can you improve your customer app experience? Your app is broken and your *** clearly aren't using it to see how broken it is. 1. App refreshes when swapping apps to get your requested information disconnecting Comms with a human with no ability to return 2. Unable to lodge a complaint within app 3. 2 plus hour waiting times on phone 4. Showing incorrect information about my contract (says it's ended, but it definitely hasn't) I've been without WiFi for 3 days and once again I'm stuck having to reach out on twitter to be heard.
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Dirk Diggler (@dirkdiggler44) reported@virginmedia can’t log into my account.Rang customer service and their script doesn’t cover my problem. gets usual change password advise yet I can log on with my phone so nt a password issue. They have to escalate which takes 5-10 working days. No wonder Ofcom fine you millions
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Simon Gallagher (@SiGallagher) reported@virginmedia I have DMed about an issue: please reply to me. And quickly so I don’t end up with 10 scam artist accounts replying to this.
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Craig McArdle (@HoMcArdle) reported@virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. I’ve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already
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Sani Yusuf (@saniyusuf) reported@virginmedia Internet not working and router too
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John T (@John48231) reported@DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb
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itsu (@itsuu___) reportedThe weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load
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🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported@CompoundingISA @MartinSLewis @ao Such short sighted customer service experience. I's like dealing with Virgin Media 10 years ago. I had to tell them 2-3 times that yes, I really did want to cancel. Thankfully, I was only on hold for a few minutes.