Virgin Media outages and service status in Staines, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Staines, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 10, 7:23 PM GMT+1.
- Internet (75%)
- Total Blackout (10%)
- Wi-fi (6%)
- E-mail (4%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Southall, Wembley, Hounslow, Maidenhead, Slough, Richmond, Woking, Greenford, Northolt, Leatherhead, Laleham, Weybridge, Brentford, and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley
|
Internet | 12 hours ago |
|
Southall
|
Internet | 22 hours ago |
|
Wembley
|
Internet | 24 hours ago |
|
Hounslow
|
Total Blackout | 2 days ago |
|
Maidenhead
|
Wi-fi | 2 days ago |
|
Slough
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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eamorugby (@HoarseRoar) reported from Slough, England@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Flo (@Flozephine) reported from Bracknell, England@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Bhavin (@Bhavinmaru2020) reported from Hillingdon, England@virginmedia I am loosing signal intermittently. Not great!
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
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Staffora (@staffora) reported from Kingston upon Thames, England@virginmedia is there an known outage in KT2 area? Have no broadband or TV.
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Lee Neale (@lhntennis) reported from Richmond, England@virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Tim Hole (@TimHole) reported from West Molesey, England@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported from Kingston upon Thames, England@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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Ash まじめ (@ASHVllN) reported from Esher, England@virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Snatch (@U2Gorilla) reported from Southall, EnglandPossibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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jeanne smith (@jeannesmith1) reported from Hillingdon, England@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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Lee Neale (@lhntennis) reported from Richmond, England@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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billy winter (@billywi56359173) reported@virginmedia can’t say I’m surprised to see I’m not the only person struggling with your shocking service, internets been cutting out on and off for weeks and every time I’ve tried to get support online it says ‘check back in 24 hours if you’re having the same issues’ t
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BelfColm (@BelfColm74) reported@virginmedia is virgin down in Belfast? Or just me?
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Margaret (@scripture36) reported@virginmedia See for disabled folk that upgraded to the 360 bullshit but cannot operate the inaccessible remote controls, don’t have an alternative? They cannot turn back apparently Can they cancel contracts and go to SKY as yours don’t work?
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*carly* RN DN (@CarlyBoo78) reported@virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!
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Dgjbear (@Dgjbear1) reported@virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?
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billy winter (@billywi56359173) reported@virginmedia It’s ridiculous when you consider how much of a joke your service has been, feel like I’ve been getting robbed for years now that I’ve actually looked around at other suppliers, joke.
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Paul Caley (@PC_ale) reported@virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!
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Danny (@hartdj) reported@virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.
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Alex Murray (@bravemongoose) reportedHi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!
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londonswa (@TRFCSW19) reported@virginmedia your engineer came yesterday and lied about someone coming today to solve an issue he couldn’t fix. Now your online booking system not working. Been on hold for an hour now trying to speak to someone. Still no WiFi. Great way to treat a customer of 20years