Virgin Media Outage Report in Staines, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Farnborough, Harrow, Walton-on-Thames, Windsor, Wembley, Woking, Ealing, Southall, Richmond, Hounslow, Maidenhead, Aldershot and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Ian Brown
(@ian_flyinscot) reported
from
Kingston upon Thames, England
@virginmedia please help with complaint raised..... customer service is just woefully poor
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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harrietb
(@Harrietbhere) reported
@virginmedia I’m trying to cancel an appointment for this morning as I need to go out. Can’t do it and this should have been cancelled by your agent on a phone call I made Monday afternoon. You record your calls so do check
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Andrew Beck
(@Cpt_Slacky) reported
@virginmedia @danni_lennon88 I’m having the same problem and have tried all the fixes already suggested
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Nath
(@vadenath) reported
@virginmedia is there a broadband outage in the IP4 area ? The service checker says 'yes' - any idea how long it will be ?
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Mrs G
(@gardendundee) reported
@Tricia__Lowe @virginmedia Two managers were supposed to phone me still no call. When you call customer service they either disconnect you or transfer to the wrong department since last Tuesday spent at least 10 hours on the phone trying to sort it out 😡
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Lee Randall
(@randallwrites) reported
Anyone else in EH9 having yet another @virginmedia wifi outage? Can't ring to see if it's area wide because landline not working either (the whole switch to fibre malarkey).
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Matty Currie
(@PaulMattyCurrie) reported
@virginmedia Yes, I called the tel no that is displaying on the TV display as well. Still down. And now the 2 yr old is trying to come to terms of having no Peppa Pig and she isn't handling it well.
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Zahir
(@zahirsumar) reported
@virginmedia I'm not a customer but keep getting emails about someone elses account! I've called multiple times, been told that it's been sorted, but it definitely hasn't. Clearly a breach of data protection regulations. Can you actually fix this?
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Bob Parker
(@Bobparker9) reported
@virginmedia I am extremely unhappy. I am unhappy your stole my money I am disappointed that you ignored me when I warned you that you were about to steal my money and I'm furious that you don't have the decency to return it by yourselves. You are an awful company to deal with.
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TOP 0.32% Phoenix Rae Blue Onlyfans
(@PhoenixRaeBlue) reported
@virginmedia i have been paying £60 per month for no service for over 6months now £300 in total and you can only compensate me £50 to my account... this isn't good enough! I have lost out on £300 and you want to give me £50 and then bill me £60per month for no service 🚩🚩🚩🚩
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Rich 🇬🇧🏴
(@Rich25101980) reported
@virginmedia Everyone using O2 has the same issue, not just my handset. It was ok when you used EE but now it’s not worth the money