Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Wembley, Walton-on-Thames, Woking, Northolt, Greenford, Richmond, Ealing, Hayes, Southall, Hounslow, Ashtead, Epsom, Addlestone, Camberley, and Feltham.

City	Problem Type	Report Time
Wembley	Wi-fi	18 hours ago
Walton-on-Thames	Wi-fi	1 day ago
Woking	Internet	2 days ago
Northolt	Internet	3 days ago
Wembley	Wi-fi	3 days ago
Wembley	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 6 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Ravinder Judge (@judge_ravinder) reported 10 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Alyson Leitch (@Geordiesbird) reported 15 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Oliver Fatyol (@IstvanOFatyol) reported 15 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 17 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 17 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  traymca 💙 (@traymca) reported 18 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 18 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Becky Morrish (@BeckyMorrish13) reported 20 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Matt Gardner (@FuzzyPixels) reported 23 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 23 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  J (@not_on_fire) reported 41 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 43 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Lee Neale (@lhntennis) reported 44 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Mark Ryan (@MarkGRyan) reported 45 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Billy Baxter (@will_i_am67) reported 46 minutes ago from Slough, England

  @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

• 
  Mark A. Keller (@MarkAlexKeller) reported 50 minutes ago from Hillingdon, England

  @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

• 
  Jason Hier (@jasonhier) reported 51 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Billy Baxter (@will_i_am67) reported 53 minutes ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

• 
  Tim Hole (@TimHole) reported 55 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  O2 (@O2) reported 7 minutes ago

  @Propertyshe Hi it's us from Virgin Media O2 From what we are sorry for the ongoing issues but from what we can see is that the 2G and 4G coverage is fine however we do not currently have services available for 5G in your area at the moment.

• 
  GLH (@GarryHines4) reported 9 minutes ago

  @virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬

• 
  JohnA (@PerfectTPuglet) reported 11 minutes ago

  Virgin Media. The only company who constantly put their prices up while their service constantly goes down. Useless.

• 
  Gemma Durham (@Gemmajaffacakes) reported 13 minutes ago

  @virginmedia Please can someone help me i am trying to book an engineer for the Digial Phone Line switch over and ive been sent round the houses for the last hour by your live chat and telephone line 😵‍💫😵‍💫😵‍💫😵‍💫

• 
  andrew willett (@willywillett) reported 14 minutes ago

  @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡

• 
  Jade Fairclough (@_jadebrady) reported 15 minutes ago

  @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

• 
  HRCastle (@hrcastle) reported 18 minutes ago

  @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

• 
  Basquildol 💙 (@basquildol) reported 18 minutes ago

  @virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks

• 
  Kirsty ✨ (@Kirsty__x3) reported 20 minutes ago

  @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working

• 
  Shaun (@shauny67) reported 22 minutes ago

  @virginmedia @kimtaylor18 In 2026 I cannot understand why people want to pay for a TV service that you can subscribe to yourself. I have Virgin 1Gb then I subscribe to Netflix Amazon Prime & Disney, when it's F1 season I subscribe to Sky sports but I can cancel when I want at no extra charge