Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Uxbridge, Walton-on-Thames, Slough, Camberley, Kingston upon Thames, Hounslow, Southall, Wembley, Hayes, Windsor, Feltham, Ealing, Brentford, Bracknell, and Maidenhead.

City	Problem Type	Report Time
Uxbridge	Internet	2 hours ago
Walton-on-Thames	Internet	5 hours ago
Slough	Wi-fi	9 hours ago
Camberley	Phone	11 hours ago
Kingston upon Thames	TV	1 day ago
Camberley	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Billy Baxter (@will_i_am67) reported 27 seconds ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

• 
  Tinders (@safctinders) reported 4 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Ash まじめ (@ASHVllN) reported 8 minutes ago from Esher, England

  @virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.

• 
  Becky Morrish (@BeckyMorrish13) reported 12 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 12 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Mark A. Keller (@MarkAlexKeller) reported 20 minutes ago from Hillingdon, England

  @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

• 
  Mustakim. (@Mustxkim) reported 20 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Matt Gardner (@FuzzyPixels) reported 21 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 22 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Ravinder Judge (@judge_ravinder) reported 24 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  mara penzo (@magma62) reported 26 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Tom Vincent (@TomboBrewster) reported 31 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 33 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 37 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 37 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Oliver Fatyol (@IstvanOFatyol) reported 38 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Tim Hole (@TimHole) reported 39 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  traymca 💙 (@traymca) reported 48 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 50 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 52 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl Dyer (@KarlDyer15) reported 3 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

• 
  Phil (@Bowtomephil) reported 11 minutes ago

  @Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.

• 
  Edson (@leftcheats) reported 11 minutes ago

  @youfibre After being with Virgin Media / Diamond Cable / NTL for over 3 decades.. I was worried about switching. Well, I made the switch. 1000mb Up 1000mb Down £25 for a 12 month period. Zero downtime as I post. AMAZING. Keep this up. TOP TOP Service Provider.

• 
  Martin Power (@martyfarty) reported 12 minutes ago

  @virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail

• 
  Ian (@waterjetcut) reported 16 minutes ago

  @MichelleBeckett @virginmedia Tell them to **** off. Pay up to the date he died. Sorry for coarse language but the contract died with your dad.

• 
  Widget (@Widget57529543) reported 17 minutes ago

  @virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.

• 
  Dave parks (@daveparkstaz) reported 18 minutes ago

  Jesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE

• 
  K I Y A 🍉❤️ (@foolforyouu) reported 18 minutes ago

  @virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 20 minutes ago

  . @virginmedia my broadband services on TV are down. Your app says you're aiming to fix this by 15 July at 16.07 (the false specificity impresses me not one jot). The issue number is F012372779. The issue started yesterday. Why on earth am I paying forca service that I will not..

• 
  MR COOL (@Lifeline04India) reported 21 minutes ago

  @virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.