Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Wembley, Hounslow, Northolt, Walton-on-Thames, Slough, Brentford, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, and Ashtead.

City	Problem Type	Report Time
Camberley	Wi-fi	2 days ago
Wembley	Wi-fi	2 days ago
Hounslow	Wi-fi	4 days ago
Northolt	Internet	4 days ago
Walton-on-Thames	Internet	5 days ago
Wembley	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Jeff Brown (@fadermonkeyking) reported 4 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Flo (@Flozephine) reported 5 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  jrd1982 (@thefitebegins) reported 8 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 12 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  SusannJerry (@MrsJerryTweets) reported 17 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Oliver Fatyol (@IstvanOFatyol) reported 18 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Mustakim. (@Mustxkim) reported 21 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Ravinder Judge (@judge_ravinder) reported 30 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Yessi Bello-Perez (@yessibelloperez) reported 31 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Jeff Brown (@fadermonkeyking) reported 34 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 37 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Kevin Plummer (@plummerkevin1) reported 39 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 41 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Jessica Carmody (@JessicaCarmodyV) reported 42 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Sharon Leaver (@leaver_sharon) reported 43 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 45 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  traymca 💙 (@traymca) reported 46 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  maureen robert (@morish1) reported 46 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 46 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 54 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grazie (@graziegee999) reported 7 minutes ago

  @virginmedia absolutely abysmal service. Take too much money for my new package. 2 hrs on chat. promised phone call within 48hrs....still waiting. 😡😡 Email to say its been resolved??? please advice

• 
  Lovie35 (@freethinker495) reported 8 minutes ago

  @lucyjaynewhite1 It’s like trying to talk to any customer service over the phone these days. They are all foreigners who dnt have a clue wat they are doing or saying. virgin media is one of the worse.

• 
  Paul Griffin (@PGriffinFC) reported 15 minutes ago

  Watched the awful England game on Virgin Media. Judging by my timeline, the commentary of Sam Matterface and Lee Dixon was a lot worse. They're getting a right pile on. RTE's punditry is terrible for the WC. No choice elsewhere. I have never seen analysis so bad.

• 
  Keith A Pearson (@keithapearson) reported 15 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 17 minutes ago

  There is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 19 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Jambo (@The_real_Jambo_) reported 23 minutes ago

  @O2 @KerZE87 O2 has went downhill since they merged with Virgin media. I constantly have issues logging into myo2 app because I use a different email address for my o2 and virgin media accounts. Constantly asked to link the accounts which I do then I cant log into the apps.

• 
  stelz✨🇬🇭 (@stelz_o) reported 24 minutes ago

  @virginmedia We have! We even got a text Message today saying service has been restored, yet I still am not able to work from home fully.

• 
  Tam (@Tamd536) reported 27 minutes ago

  @virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would

• 
  Lisa Harvey (@weeleesa) reported 30 minutes ago

  @virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.