Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Slough, Camberley, Kingston upon Thames, Hounslow, Southall, Wembley, Uxbridge, Hayes, Windsor, Feltham, Ealing, Brentford, Bracknell, Maidenhead, and Addlestone.

City	Problem Type	Report Time
Slough	Wi-fi	2 hours ago
Camberley	Phone	4 hours ago
Kingston upon Thames	TV	23 hours ago
Camberley	TV	2 days ago
Hounslow	Total Blackout	2 days ago
Southall	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Lee Neale (@lhntennis) reported 49 seconds ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 2 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 4 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  mara penzo (@magma62) reported 5 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 8 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  John carroll (@Johnboy82903002) reported 10 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Yessi Bello-Perez (@yessibelloperez) reported 11 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Andrew Wood (@andrewlwood) reported 15 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 20 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Tim Hole (@TimHole) reported 25 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Francesco Marchet (@MarchetF) reported 28 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 30 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 31 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Geoff Rogers (@GeoffRogersEU) reported 41 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Andrew Burdett (@andburd) reported 41 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Jeff Brown (@fadermonkeyking) reported 43 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  John lumb (@Johnlumb67) reported 48 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 55 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Andrew Wood (@andrewlwood) reported 58 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SUFI (@SlientPixel) reported 4 minutes ago

  @InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel

• 
  Holli (@HolliCarden) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

• 
  Michelle Beckett (@MichelleBeckett) reported 17 minutes ago

  @virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?

• 
  Mark vix (@Vikk3rs146) reported 19 minutes ago

  @jaluch @virginmedia I just left after 30 years of being a customer because of that attitude..it’s true ,they couldn’t give a **** .

• 
  SJL (@lambypies) reported 21 minutes ago

  @Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.

• 
  HENRY BAKER (@rizzles066) reported 24 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK i recently left virgin media they are not a good service provider when trying to end the contract, try getting help with family member or even a lawyer or cab which are very good

• 
  ✦Kael✦ (@SulKalra) reported 25 minutes ago

  @JackHansenFIT @drunkandcoding @InternetH0F You are aware that many companies take multiple measures to make it hard to cancel a subscription right? For example in the uk, virgin media is under fire for multiple cases of them actively blocking customers from cancelling their broadband so they could switch to something else

• 
  Susan Fish 💙 (@Sushisu1) reported 28 minutes ago

  @virginmedia I have received through the post a new remote Virgin 360 control which I didn’t ask for or even want and since I received it my service has been terrible. Plus whereas Netflix was free with Virgin now I have to pay!! Money making to pay your fine? This is rubbish.

• 
  ari of 🫓twt || 🚯🏳️‍⚧️ (@DY3D_BR4INZzz) reported 30 minutes ago

  @JefferychanRP you have strawpage gimmicks to attend to put the virgin media down

• 
  Christine💙 (@jaluch) reported 33 minutes ago

  @virginmedia Received new remotes for your new service main remote works second one does not HELP.