Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Bracknell, Leatherhead, Southall, Windsor, Ealing, Brentford, Hayes, Slough, Maidenhead, Camberley, Epsom, Wembley, Esher, and Woking.

City	Problem Type	Report Time
Hounslow	Internet	22 hours ago
Bracknell	Internet	3 days ago
Leatherhead	Internet	4 days ago
Southall	Internet	5 days ago
Southall	Total Blackout	5 days ago
Southall	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Chris Shepherd (@shepherd_1972) reported 1 minute ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  itsnotOK (@itsnotO56763609) reported 4 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  John carroll (@Johnboy82903002) reported 5 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 6 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 6 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  jeanne smith (@jeannesmith1) reported 9 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Mustakim. (@Mustxkim) reported 14 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 19 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Matt Gardner (@FuzzyPixels) reported 27 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Alyson Leitch (@Geordiesbird) reported 27 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Geoff Rogers (@GeoffRogersEU) reported 28 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Ravinder Judge (@judge_ravinder) reported 28 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Lee Neale (@lhntennis) reported 30 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  Francesco Marchet (@MarchetF) reported 31 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 38 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  John lumb (@Johnlumb67) reported 39 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Yessi Bello-Perez (@yessibelloperez) reported 40 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 40 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Andrew Wood (@andrewlwood) reported 42 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 47 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 2 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  karl heaney (@karlheaney1978) reported 2 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  Khal (@khal_lfc) reported 3 minutes ago

  @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

• 
  UK veteran (@irishguard1998) reported 4 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  Monty Kumbulla (@KumbullaMonty) reported 5 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 10 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Burn Notice (@BurnNotice85) reported 10 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  Our Electric World (@O_E_W) reported 11 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Connor Wilson (@ConnorTWilson) reported 14 minutes ago

  Virgin Media wifi is just **** innit

• 
  Pekalton (@Pekalton) reported 16 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad