Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Hayes, Southall, Hounslow, Brentford, Slough, Ascot, Kingston upon Thames, Wembley, Camberley, Northolt, Twickenham, Warfield, Uxbridge, Greenford, and Addlestone.

City	Problem Type	Report Time
Hayes	TV	4 hours ago
Southall	E-mail	9 hours ago
Southall	Internet	10 hours ago
Hounslow	Wi-fi	15 hours ago
Southall	Wi-fi	1 day ago
Southall	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 7 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  maureen robert (@morish1) reported 9 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 12 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Jacqson (@JacquelineCabl9) reported 15 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Yessi Bello-Perez (@yessibelloperez) reported 18 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Jeff Brown (@fadermonkeyking) reported 23 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Jacqson (@JacquelineCabl9) reported 23 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  eamorugby (@HoarseRoar) reported 27 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  SusannJerry (@MrsJerryTweets) reported 28 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 30 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Kevin Plummer (@plummerkevin1) reported 30 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Francesco Marchet (@MarchetF) reported 35 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Mustakim. (@Mustxkim) reported 41 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Stuart the Copywriter (@StuartTarn) reported 42 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Andrew Wood (@andrewlwood) reported 45 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 47 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 51 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  DimiD (@DimiD35089880) reported 57 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  John carroll (@Johnboy82903002) reported 59 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 60 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  oliver Brooks (@FuzzyGaurav) reported 2 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Oly Price (@oliverp07477646) reported 3 minutes ago

  @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

• 
  Krystle (@vdaybabygirl85) reported 8 minutes ago

  @virginmedia - I had serious connection issues. Complaints team got in touch and thought it was resolved. But it's not. The issues are STILL ongoing and as for the last 8 weeks or so I'm struggling with intermittent service. I want the fixed. I'm sick and tired of it now

• 
  Torexeon (@Torexeon) reported 12 minutes ago

  @wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.

• 
  Leigh Gow (@LeighHutch90) reported 16 minutes ago

  Why is the sky sports+ red button option still terrible? @virginmedia

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 19 minutes ago

  Hi @virginmedia im trying to login to sky sports on my phone, its not sending me a confirmation email to login, ive done it 6 times over the last hour and nothing has been received, can you explain please?

• 
  GW (@GGWilliams72) reported 19 minutes ago

  @virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Swindon! (@swindon124759) reported 23 minutes ago

  @virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin

• 
  A S (@AS04642849) reported 24 minutes ago

  @virginmedia twice today I've been waiting on the phone 30mins just to cancel my contract. This is taking the mick and still not through. Why can't I do this online?! I'll be telling my bank to cut my direct debit. Good luck taking me to small claims.

• 
  Martin G (@pizzapat246) reported 24 minutes ago

  @virginmedia are your e mails down ?