Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Northolt, Wembley, Slough, Camberley, Walton-on-Thames, Addlestone, Southall, Brentford, Hounslow, Maidenhead, Ashtead, Kingston upon Thames, Brent, Brent, and Hayes.

City	Problem Type	Report Time
Northolt	Internet	5 hours ago
Wembley	Internet	8 hours ago
Slough	Internet	11 hours ago
Camberley	Internet	17 hours ago
Walton-on-Thames	Internet	2 days ago
Addlestone	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Matt Rose (@mattrose18) reported 7 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Oliver Fatyol (@IstvanOFatyol) reported 8 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Lee Neale (@lhntennis) reported 12 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  Craig (@Rochdale_Cowboy) reported 13 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 13 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  James Brown (@JammieBun) reported 18 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Kevin Plummer (@plummerkevin1) reported 19 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 26 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  J (@not_on_fire) reported 30 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  maureen robert (@morish1) reported 32 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  simone clark (@iglu_sim) reported 33 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Mustakim. (@Mustxkim) reported 37 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Ravinder Judge (@judge_ravinder) reported 41 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Andrew Burdett (@andburd) reported 42 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 44 minutes ago from West Molesey, England

  @virginmedia We have an internet outage on business broadband at RH1 3EP. Any idea what’s going on?

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 49 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Sharon Leaver (@leaver_sharon) reported 50 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 55 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Lee Neale (@lhntennis) reported 56 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  traymca 💙 (@traymca) reported 60 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcus Keane (@TelfordMemories) reported 11 minutes ago

  Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

• 
  Reformed Prisoner (@formerprisoner_) reported 11 minutes ago

  @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.

• 
  Mandy H 💙 (@ShropshireMandy) reported 13 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  Scott (@scottowen81) reported 13 minutes ago

  @sharonmariahall @virginmedia Never had an issue with them

• 
  Clinton (@clintontayls) reported 14 minutes ago

  @virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔

• 
  John Mercer (@Merse2506) reported 20 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported 20 minutes ago

  @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

• 
  Rxssa (@Degenofolympus) reported 22 minutes ago

  @VirginMediaNews The Carbon tax doesn’t come in until October anyway! Jesus Christ virgin media is as bad as RTE

• 
  Akita (@PwnProblems) reported 23 minutes ago

  Virgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.

• 
  Addy (@iadnan9) reported 24 minutes ago

  @AlloquiStrix @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.