Virgin Media outages and service status in Staines, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Staines, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Jul 17, 10:00 PM GMT+1.
- Internet (58%)
- Total Blackout (11%)
- TV (11%)
- Wi-fi (9%)
- Phone (6%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Slough, Brentford, Southall, Northolt, Greenford, Hayes, Camberley, Hounslow, Wembley, Maidenhead, Kingston upon Thames, Uxbridge, Walton-on-Thames, Windsor, and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Internet | 21 hours ago |
|
Brentford
|
Total Blackout | 1 day ago |
|
Southall
|
Internet | 2 days ago |
|
Southall
|
Internet | 3 days ago |
|
Northolt
|
Wi-fi | 3 days ago |
|
Slough
|
3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported from Southall, England@virginmedia can you confirm if there's an outage in my area (area code 21)?
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Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
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💋unknown💋 (@unknown45523435) reported from Hillingdon, EnglandVirgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Nia Wyn Thomas (@niawynthomas) reported from Richmond, England@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
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mara penzo (@magma62) reported from Brentford, England@virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Matt Gardner (@FuzzyPixels) reported from Slough, England@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Mustakim. (@Mustxkim) reported from Brentford, England@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒 (@TimmyLDN) reported from Ealing, England@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Tim Hole (@TimHole) reported from Kingston upon Thames, England@virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GeekyHairyBestia (@GeekyHairy) reported@virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue
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Josh McTighe (@JoshMcTighe94) reported@virginmedia Hi team, I had a complaint raised about lots of internet issues. I called up and accepted the good will gesture but after 6 weeks it has still not been credited.
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GeekyHairyBestia (@GeekyHairy) reported@Simon_Whale @virginmedia Your lucky you got dial up speeds bro. I’m lucky if I get 3-6mb on the GB package and that’s when I have a connection. But yeah customer service has got worse and worse. To point you can not contract or make a claim. Good luck dealing with them,m. Lost my job because of them 🤬
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Phil66 (@phil66uk) reported@virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??
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Lewis Byers (@lewisbyers92) reported@O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs
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Denise Swif5 (@DeniseSwif5) reportedVirgin media Day 13 with no service #joke
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julie fountain (@juliefount) reported@virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost
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Alicia Folge (@alisuy5) reported@virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?
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Tyler (@Tyler2558) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Emma (@em_doapsi) reported@virginmedia please fix your phone issues in the burbage area.