Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Southall, Windsor, Ealing, Hounslow, Brentford, Hayes, Slough, Bracknell, Maidenhead, Leatherhead, Camberley, Epsom, Wembley, Esher, and Woking.

City	Problem Type	Report Time
Southall	Internet	3 hours ago
Southall	Total Blackout	4 hours ago
Southall	Internet	9 hours ago
Windsor	Internet	23 hours ago
Ealing	TV	1 day ago
Southall	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 1 minute ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Billy Baxter (@will_i_am67) reported 2 minutes ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

• 
  John carroll (@Johnboy82903002) reported 6 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  simone clark (@iglu_sim) reported 23 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 25 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  itsnotOK (@itsnotO56763609) reported 27 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  John lumb (@Johnlumb67) reported 30 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Matt Gardner (@FuzzyPixels) reported 33 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 34 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 35 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Yessi Bello-Perez (@yessibelloperez) reported 41 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Bhavin (@Bhavinmaru2020) reported 43 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 43 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 44 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Stuart the Copywriter (@StuartTarn) reported 48 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  J (@not_on_fire) reported 48 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 50 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  DimiD (@DimiD35089880) reported 55 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 55 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  jrd1982 (@thefitebegins) reported 56 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Irate_Jobbie (@Irate_Jobbie) reported 5 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Steve Kelly (@kellyokid) reported 10 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Philip Robson (@philnap73) reported 11 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  meg (@MeganJuliaaa_) reported 13 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Virgin Media News (@VirginMediaNews) reported 14 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  Wolf Matt (@WolfMatt1987) reported 17 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

• 
  M-O-O-N (@Borgle1) reported 17 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Sharon Williams (@SharonWill65057) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  DC (@dc250705) reported 22 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 24 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!