Virgin Media outages and service status in Staines, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 5 outage signals in the last 24 hours around Staines, including 5 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 15, 3:16 PM GMT+1.
- Internet (58%)
- Total Blackout (12%)
- Wi-fi (10%)
- TV (10%)
- Phone (7%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Southall, Northolt, Slough, Greenford, Hayes, Camberley, Hounslow, Wembley, Maidenhead, Kingston upon Thames, Uxbridge, Walton-on-Thames, Windsor, Feltham, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Wi-fi | 11 hours ago |
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11 hours ago | |
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Internet | 11 hours ago |
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TV | 15 hours ago |
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Phone | 1 day ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Snatch (@U2Gorilla) reported from Southall, EnglandRequested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.
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jeanne smith (@jeannesmith1) reported from Hillingdon, England@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia Done that, and still doesn't work
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Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
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Cameron🏴 (@CRJG_) reported from Bracknell, EnglandHuge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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💋unknown💋 (@unknown45523435) reported from Hillingdon, EnglandVirgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
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Paul Smith (@paulhelpspeople) reported from Twickenham, EnglandWhen you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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Flo (@Flozephine) reported from Bracknell, England@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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traymca 💙 (@traymca) reported from Worcester Park, EnglandProblems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Matt Gardner (@FuzzyPixels) reported from Slough, EnglandNot gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑
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traymca 💙 (@traymca) reported from Worcester Park, England@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
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Sharon Leaver (@leaver_sharon) reported from Bracknell, England@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Owens (@DavidOw38948049) reported@virginmedia Why are you sending a phone number which as a non customer of Virgging and someone who does not want to become a customer cannot access ? All I want is for you to remove your broadband box from our property Also tried what’s app without any feed back ?
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CFC._AKHI😴 (@Yolo123Rana) reported@virginmedia Checked everything still not working
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reportedLooks like Virgin Media/O2 have had a security breach or someone from within the company is selling customer information Just had several attempts to access my O2 account (using address that has only been used/given to O2) & a load of SPAM to same address Roll on November⏳
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Steve O (@saoc78) reported@virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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🤠 (@colingillespie5) reported@virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company
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Shaun (@shauny67) reported@virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin
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David Owens (@DavidOw38948049) reported@virginmedia Tried without anything in return All it asks for is your 9 digit number time and time again and your order number , or looking to join then repeats I am NOT a customer and do NOT want to join I want Virgin to remove your unused broadband box from outside of my home
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Leon Fear (@LeonFear) reportedIf I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!
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Robbie 🌷 (@robbieg15_) reportedDown again for the 3rd time in the past week. I curse you, Virgin Media.