Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Slough, Southall, Hounslow, Wembley, Weybridge, Brentford, Northolt, Camberley, Walton-on-Thames, Addlestone, Maidenhead, Ashtead, Kingston upon Thames, Brent, and Brent.

City	Problem Type	Report Time
Slough	Internet	1 hour ago
Southall	Total Blackout	2 days ago
Southall	Total Blackout	2 days ago
Hounslow	Internet	3 days ago
Southall	Internet	3 days ago
Slough	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Snatch (@U2Gorilla) reported 5 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  John lumb (@Johnlumb67) reported 7 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 14 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Yessi Bello-Perez (@yessibelloperez) reported 23 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Matt Gardner (@FuzzyPixels) reported 24 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  SusannJerry (@MrsJerryTweets) reported 29 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Francesco Marchet (@MarchetF) reported 31 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  maureen robert (@morish1) reported 33 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Jason Hier (@jasonhier) reported 39 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 40 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Lee Neale (@lhntennis) reported 46 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 48 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 51 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  traymca 💙 (@traymca) reported 51 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  mara penzo (@magma62) reported 52 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Ravinder Judge (@judge_ravinder) reported 52 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Sharon Leaver (@leaver_sharon) reported 54 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  peter james wigley (@pjwigley) reported 55 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Billy Baxter (@will_i_am67) reported 57 minutes ago from Slough, England

  @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 58 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mancs boi (@DjmarkieT) reported 4 minutes ago

  @virginmedia It won’t be paid you have broken your side of the contract and not provided the service I agreeed to there will be nothing paid I’ll see you in court

• 
  jason morgan (@Jason29wctb) reported 5 minutes ago

  @virginmedia Called vm as much use as chocolate frying pan , same thing every time pinhole reset ,we need engineer at your house, and no problem 20 visits last year 2 in last 3 weeks , faulty Internet for 11 years , retention team tomorrow

• 
  Imran (@imran_khan404) reported 8 minutes ago

  @virginmedia Wifi is getting connected but it is showing "No internet access". I am not getting internet. Talk to your customer support multiple times.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 12 minutes ago

  @virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it

• 
  Jon Pitts (@briavelsjon) reported 12 minutes ago

  @mandychoccy @virginmedia Sounds potentially like a comprehensive set of fixes. Ideal solution is to have a tech onsite when you have the problem. Easier said than done, though.

• 
  Therese (@Tesz) reported 13 minutes ago

  @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

• 
  BiteUK (@ChrisAbs01) reported 14 minutes ago

  @virginmedia Still no resolution on this. 8 weeks and counting. Shocking service from @virginmedia . Sent me an email with "steps" to follow for a resolution that didn't have ANY steps to follow!

• 
  jason morgan (@Jason29wctb) reported 16 minutes ago

  @virginmedia It's your firewall blocking port 3074 I found on Google, it's a known problem for years apparently, virgin have no interest in fixing it ,I'm pricing up bt fftp

• 
  Gadge (@gadgetweetin) reported 16 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  🚩महाकाल 🚩आशीष हिंदू राष्ट्रवादी (@ASHISH_RAJPUT22) reported 19 minutes ago

  @VirginMediaIE please I have DM you but I am now harrased due to virgin media delay and bill generation to money in form of bill This way customer in Ireland won’t prefer Virgin media Connecting with customer care 30-45 mins waiting time and still no solution to customers