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Virgin Media outages and service status in Staines, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Staines, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 13, 8:05 PM GMT+1.
  • 53% Internet (53%)
  • 27% Wi-fi (27%)
  • 13% TV (13%)
  • 4% E-mail (4%)
  • 2% Total Blackout (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Northolt, Ealing, Southall, Maidenhead, Kingston upon Thames, Wembley, Hounslow, Slough, Camberley, Brentford, Woking, Addlestone, Hayes, and Greenford.

CityProblem TypeReport Time
Walton-on-Thames Wi-fi 9 hours ago
Northolt Internet 21 hours ago
Ealing TV 1 day ago
Walton-on-Thames Internet 1 day ago
Southall Internet 1 day ago
Maidenhead Internet 1 day ago

Nearby cities with recent reports

Walton-on-Thames

2 recent signals

9 hours ago
Northolt

2 recent signals

21 hours ago
Southall

2 recent signals

1 day ago
Wembley

2 recent signals

2 days ago
Ealing

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • magma62
    mara penzo (@magma62) reported from Brentford, England

    @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

  • leaver_sharon
    Sharon Leaver (@leaver_sharon) reported from Bracknell, England

    @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • lhntennis
    Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

  • MarkAlexKeller
    Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • pjwigley
    peter james wigley (@pjwigley) reported from Kingston upon Thames, England

    @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

  • FuzzyPixels
    Matt Gardner (@FuzzyPixels) reported from Slough, England

    Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

  • morish1
    maureen robert (@morish1) reported from Hillingdon, England

    @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

  • jasonhier
    Jason Hier (@jasonhier) reported from Ealing, England

    @virginmedia Is service in London W13 working?

  • Hairouna92
    Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

  • Shaun1799
    Shaun (@Shaun1799) reported from Kingston upon Thames, England

    @virginmedia having problems with my wifi would you help me out

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

  • Robertfhallam
    Robert Hallam (@Robertfhallam) reported from Spelthorne District, England

    @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lou_Pole11
    JibbaJabba (@Lou_Pole11) reported

    @gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM

  • Jasonrfc90
    Jason ferguson (@Jasonrfc90) reported

    @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

  • WentTimb
    Anthony Ellis (@WentTimb) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • kenshinnnjay
    jak cool (@kenshinnnjay) reported

    so sad for Tom's stream, and **** Virgin Media

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    @gblondon1 @skytv @virginmedia Great tech ✅ Great Fast Broadband ✅ Wait until renewal comes around ❌ Try and get hold of someone to discuss it ❌ I too am a Virgin customer btw

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.

  • ACaldwell68074
    Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported

    @O2 @davehpayne The Hassle I have to top up, Repeatedly having to re-enter my Name, address & bank details, which were all previously saved before virgin media interfered with my login, I'm starting to consider leaving for another network provider, I lost all my carry over data because of it.

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Please help really frustrated as to why no one can answer a simple question, why can I no longer log into the O2 app its asking for my virgin media details I dont have virgin media ?

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

  • matthew9head
    Matthew Head (@matthew9head) reported

    @virginmedia any reason why your down! @DAZNBoxing missing all the fight!!