Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Bracknell, Maidenhead, Camberley, Hayes, Addlestone, Southall, Walton-on-Thames, Wembley, Hounslow, Ealing, Surbiton, Slough, Epsom, West Molesey, and Northolt.

City	Problem Type	Report Time
Bracknell	Internet	2 hours ago
Maidenhead	Internet	7 hours ago
Camberley	Internet	2 days ago
Hayes	TV	2 days ago
Addlestone	Internet	2 days ago
Southall	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Geoff Rogers (@GeoffRogersEU) reported 20 seconds ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  💋unknown💋 (@unknown45523435) reported 1 minute ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Tim Hole (@TimHole) reported 6 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 12 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 13 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Jessica Carmody (@JessicaCarmodyV) reported 16 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Alyson Leitch (@Geordiesbird) reported 19 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Andrew Wood (@andrewlwood) reported 19 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  traymca 💙 (@traymca) reported 24 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Mark Ryan (@MarkGRyan) reported 25 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Flo (@Flozephine) reported 26 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  eamorugby (@HoarseRoar) reported 27 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Matt Gardner (@FuzzyPixels) reported 42 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Lee Neale (@lhntennis) reported 43 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Tom Vincent (@TomboBrewster) reported 44 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 44 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Robert Hallam (@Robertfhallam) reported 44 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Jason Hier (@jasonhier) reported 47 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Ravinder Judge (@judge_ravinder) reported 55 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 56 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicholas (@Nichola09215766) reported 8 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 11 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Robert de Bruin (@RdeB1973) reported 18 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Louise Ford (@pixiepoppett) reported 19 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  Sophia (@tayyab57488257) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Danny Morris (@danny_9_morris) reported 25 minutes ago

  @virginmedia Still intermittent, the app says no issues but clearly something is wrong

• 
  Waliam Doe (@aomimikuga26872) reported 31 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Ryan Sheppard (@Sheppo1874) reported 33 minutes ago

  @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

• 
  J Harris (@BingoBertie) reported 33 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Dr Amir Hamid (@DrAmirHamid) reported 34 minutes ago

  @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor