Virgin Media Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, London, Slough, Hounslow, Greenford, Wembley, Ashford, West Byfleet, Bracknell, Camberley, Uxbridge, Feltham, Hayes and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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🏳️🌈 Barnaby and Chris🌍
(@AmbroseBarnaby) reported
from
Richmond, England
Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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black lives matter
(@luke_strollo) reported
from
Brentford, England
@virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝔅𝔯𝔬𝔤𝔢𝔫 𝔎𝔞𝔭𝔬𝔬𝔯
(@KapoorBrogen) reported
@Tom01494616 @virginmedia This was last night. Checked the service status. Came up saying “no problems in your area, all services are working as recommended”
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𝔅𝔯𝔬𝔤𝔢𝔫 𝔎𝔞𝔭𝔬𝔬𝔯
(@KapoorBrogen) reported
@virginmedia I checked the service status last night, said that my local area had no issues alongside said that all services were working as recommended. but was still getting lag spikes, i'm on one of the highest packages for internet 300+ download. and i'm getting under 200?
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korondi joco
(@korondijoco) reported
@virginmedia I'm using both wired and wireless connections and I'm experiencing slow speeds on both. Is it possible that the router is faulty?
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Queen B 🐝
(@MissJennx) reported
Are there Internet issues in b14?? Can't check service status page- tried that!!😡😡 @virginmedia
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Alice Burns
(@AliceStrath) reported
@paullewismoney Huge problems with Virgin media & Money They changed their mobile network last year, I now have no access ,new SIM doesn't work . To login to savings a/C they send access code to the mobile no - so no access to savings a/C either. Impossible to contact them
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Ben Gainey
(@bengainey) reported
@virginmedia and another 3x up/down
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Ronan
(@45de0ca4a6a442f) reported
@davecoghlan @MichaelMDowling @virginmedia For the money it saves, 45 mins isn't a long time. I'm thinking when I cancel/sign up with them I'll ring the sign up section. I figure the lad on the other end will help me cancel so he can get the sign up on his records.
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Rich
(@Ashby_19) reported
@virginmedia hi just spoken with your customer service team and it appears someone is sending out fraudulent cheques pretending to be refunds from you
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Miss Drummond
(@xfionax7_fiona) reported
@virginmedia Considering the email I was sent said it would be 28days to hear what was decided - the numerous phone calls I’ve had and terrible customer service I just don’t think it’s good enough. I’ve now been forced into a new contract or fork out to cancel...
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Queen B 🐝
(@MissJennx) reported
@virginmedia @donati_l This service status page does not work right now!! Stop directing people there!!!