Virgin Media Outage Report in Staines, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Farnborough, Hammersmith, Harrow, Walton-on-Thames, Windsor, Wembley, Woking, Ealing, Southall, Richmond, Hounslow, Maidenhead, Aldershot and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Farnborough |
Phone | |
| Hammersmith |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Russ
(@rusblake) reported
from
Hillingdon, England
@Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress
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Russ
(@rusblake) reported
from
Hillingdon, England
@TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Frank Andreas
(@frankandreas3) reported
from
West Molesey, England
@virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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marife narito
(@shiken93) reported
from
Spelthorne District, England
what’s happening to our internet Virgin media on & off service 😂
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Dee
(@NO_1BOXINGGURU) reported
@BazCole91 @virginmedia Try clicking on TV schedule and keep going down till you get to prime and select it. Starts straight away. That's if you trying to select prime that's not working from the main menu
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Louise Campion
(@louisecampion16) reported
@virginmedia TV still not working virgin media ??
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UNCNSR UR LIFE (Andrew)
(@Air04__) reported
@virginmedia it's been over a HOUR I've been waiting online to talk in your live chat too, that appears to be completely broken. I want to cancel as how bad this is.
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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James E Lyon
(@LyonJE) reported
@ballerz223 @virginmedia Yup. It's how their customer service model works, I think -- I've seen it in other Virgin branded businesses in the past, too. Deliver mediocrity, pay out small gestures of goodwill when things go wrong, apologise, and carry on regardless.
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The Hound
(@skeptichound) reported
@virginmedia £79 per month of my hard earned money I pay for service. Can't even complain on the website because that is down too. So, how do I get a refund?
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marie ☠️
(@uselesstat) reported
@littlenayna @virginmedia Actually it was updated at 6pm. I’m as frustrated as you are but there’s no need to be rude to the social media team who are just doing their jobs
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Paul William
(@PaulWil73882879) reported
@virginmedia @AMS_edd The outage page hasn't been updated since 1530.
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Victorm
(@MascollVictor) reported
@kevwgs @virginmedia Do you think an outage of this length of time is acceptable? I bet there will be no compensation for loss of service though.