Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, Camberley, Hounslow, Southall, Wembley, Uxbridge, Hayes, Windsor, Feltham, Slough, Ealing, Brentford, Bracknell, Maidenhead, and Addlestone.

City	Problem Type	Report Time
Kingston upon Thames	TV	16 hours ago
Camberley	TV	1 day ago
Hounslow	Total Blackout	2 days ago
Southall	Total Blackout	3 days ago
Southall	Internet	3 days ago
Southall	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  mara penzo (@magma62) reported 3 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Geoff Rogers (@GeoffRogersEU) reported 6 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Ross Harvey aka The Project (@rh_theproject) reported 10 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  Francesco Marchet (@MarchetF) reported 17 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Yessi Bello-Perez (@yessibelloperez) reported 19 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Matt Rose (@mattrose18) reported 23 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Ravinder Judge (@judge_ravinder) reported 28 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Matt Gardner (@FuzzyPixels) reported 29 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Jacqson (@JacquelineCabl9) reported 29 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Jeff Brown (@fadermonkeyking) reported 30 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  maureen robert (@morish1) reported 33 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Chris Shepherd (@shepherd_1972) reported 33 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Andrew Burdett (@andburd) reported 37 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 39 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Matt Gardner (@FuzzyPixels) reported 39 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Jeff Brown (@fadermonkeyking) reported 43 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Yessi Bello-Perez (@yessibelloperez) reported 47 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Patrick Smith (@P4TTL) reported 47 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 50 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  💋unknown💋 (@unknown45523435) reported 54 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Rapid Rod (@RodRapid1784) reported 4 minutes ago

  @virginmedia is there a problem with phone signal atm

• 
  Christine💙 (@jaluch) reported 6 minutes ago

  @virginmedia Spent 1 hour last night with no resolve promised reply for today never came. telephoned again myself different rep resolved in 10 minutes engineer calling tomorrow. Some staff training required.

• 
  Leanne (@LeanneG086) reported 7 minutes ago

  @virginmedia hi, is there a broadband issue in B44? I work from home and unable to connect

• 
  ✦Kael✦ (@SulKalra) reported 8 minutes ago

  @JackHansenFIT @drunkandcoding @InternetH0F You are aware that many companies take multiple measures to make it hard to cancel a subscription right? For example in the uk, virgin media is under fire for multiple cases of them actively blocking customers from cancelling their broadband so they could switch to something else

• 
  unia (@unia_x) reported 13 minutes ago

  @Stsantek @virginmedia Hartlepool, Swindon, Reading - 3 places where I know for a fact a VM connection has packet loss. They’re selling a broken service and are getting away with it.

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 16 minutes ago

  no wifi and i can’t get more mobile data until the 13th so i am in a very very very extremely pissed off mood **** you virgin media and **** you o2

• 
  UAVHive (@UAVHive) reported 16 minutes ago

  Virgin Media simply do not seem to grasp customer service, I really fear the damage the merger with O2 will do to the service there. Penny pinching over a bereavement is proof of a fundamentally mismanaged customer service.

• 
  Hatz (@DevilHatman) reported 18 minutes ago

  @TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site

• 
  tenaciousV (@tenaciousV56) reported 22 minutes ago

  @TheParty1sOver @virginmedia Same here. I just left EE, but still on till 30th though. Trying to switch but other sites seem to be having tech errors?

• 
  PH (@PHagerty70) reported 24 minutes ago

  @virginmedia my account has been locked since 7th May, no email or access to VM online services. I have spoken to you 10 times, including a ‘signed for’ complaint, received on 20th June. I have heard nothing, this is unacceptable. Please can someone help me? (Customer for 18yrs)