Virgin Media Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Tadworth, Slough, Hammersmith, Farnborough, Kingston upon Thames, Brent, Walton-on-Thames, Marlow, Hayes, Leatherhead, Southall, Bracknell, Hounslow, Greenford, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadworth
|
Wi-fi | 8 hours ago |
|
Slough
|
Internet | 10 hours ago |
|
Slough
|
Internet | 10 hours ago |
|
Tadworth
|
Wi-fi | 15 hours ago |
|
Slough
|
Internet | 17 hours ago |
|
Slough
|
Internet | 18 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported from Kingston upon Thames, EnglandCheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite
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Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, EnglandVirgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡
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John David (@johnedavid) reported from Egham, EnglandI’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England@vmbusinesshelp @vmbusiness Im sorry but @virginmedia is very poor at responding and I am looking else where not worth paying £50 a month for no service and no response
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GStramaccioni (@Stramauk) reported from Ealing, England@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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Daniel Saunders (@danjsaunders) reported from Cobham, England@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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David Bonney (@isetta_windsor) reported from Windsor, England@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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Daniel Saunders (@danjsaunders) reported from Cobham, England@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Richard Doré-Boize 🏴 (@Boizey) reported from Leatherhead, England@virginmedia is your service down in the KT22 area this morning?
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Andy Saw (@andysaw) reported from Kingston upon Thames, England@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Stan (@stan_london) reported from Ealing, England@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
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CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Daniel Saunders (@danjsaunders) reported from Cobham, England@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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Devon Geiger Hyde (@DevonGeiger) reported from Richmond, England@virginmedia Service is appalling once again. Internet has been down for better part of an hour, what’s the excuse this time??
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amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England@virginmedia My internet never works and when I call your guys up they do some amazing tests, and say it’s all fine, I’m left to feel I am lying it’s been a year of nightmares and no solutions
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Lewis Oakley (@lewyoaks) reported from Ealing, EnglandI can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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John David (@johnedavid) reported from Egham, EnglandOutraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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Paul Nockolds (@KnooKie_uK) reported from Richmond, England@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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ruthless (@chopper2fit) reported from Bracknell, England@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England@Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte (@charlottemary0) reported@virginmedia Unable to load that link... Any clues as to how long ‘this period’ might go on for? And any explanation for the poor customer service and lack of comms in cancelling an appointment? We still pay the full bill despite receiving a lesser service then?
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PSW 💙💙💙 (@jjsamos) reported@virginmedia I have been trying to talk to a competent human since 10am this morning just to get my broadband services resumed after my house was flooded. The experience has been so bad I now want to leave you
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JakkuDrifter (@jakkudrifter) reported@virginmedia SL65AE absolutely diabolical service - wait - non-service - that I’m paying for. This area has seen service interruptions for weeks. No way near good enough.
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David (@djw_365) reported@virginmedia Hi, I generally have good WiFi throughout the house but I’m working from home and am at one of the furthest points from my hub and have poor WiFi signal - I’m going in circles on your website trying to buy a WiFi booster! Any chance of some help?
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Kaleb Cox (@Kaleb_JCox) reported@virginmedia Current download speeds are at 5mpbs. My package is "M200 Fibre Broadband" Help a guy out, please! (Already check for service issues, there aren't any & run all the normal troubleshooting steps, eg restarting the router and my other gear.)
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GJM (@zombie_apoc1) reported@virginmedia not a GR8 start. Had Hub 4 installed and only getting 600MBPS with cable and only 20 MBPS by WiFi in some areas. Called and asked for VM adapters and phone was put down on me 😪
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Dev⚡️ (@Dsgiddz) reportedI love wearing my oversized Virgin media hoodie to the gym because A) it’s such a sik pump cover and B) I can feel the rage of people who want cus at me for their bad service lmao
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Edward swift (@Ed_Swift) reported@virginmedia It has been impossible for me to get through to anyone who can help with that number, no matter how many times the social media team refer me to it or emails mention it. Your complaints team are unreachable.
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snowonxbox (@snowsbal) reportedvirgin media wifi is so bad atm tf they doin
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Charlotte (@charlottemary0) reported@virginmedia No reference given, she really was most useless and rude the woman I spoke with. SW90RZ Your training seems far superior already. Thank you