Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Slough, Epsom, Hounslow, West Molesey, Southall, Hayes, Northolt, Ealing, Maidenhead, Kingston upon Thames, Wembley, Camberley, Brentford, and Woking.

City	Problem Type	Report Time
Walton-on-Thames	Internet	1 day ago
Slough	Internet	2 days ago
Epsom	Internet	3 days ago
Hounslow	Wi-fi	3 days ago
West Molesey	Phone	3 days ago
Southall	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Staffora (@staffora) reported 11 seconds ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 12 seconds ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Yessi Bello-Perez (@yessibelloperez) reported 3 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  John carroll (@Johnboy82903002) reported 4 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 7 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Ash まじめ (@ASHVllN) reported 7 minutes ago from Esher, England

  @virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?

• 
  DimiD (@DimiD35089880) reported 9 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 9 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Tom Vincent (@TomboBrewster) reported 12 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Ravinder Judge (@judge_ravinder) reported 19 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 20 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Andrew Wood (@andrewlwood) reported 20 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Jacqson (@JacquelineCabl9) reported 23 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Matt Rose (@mattrose18) reported 29 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Yessi Bello-Perez (@yessibelloperez) reported 39 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Oliver Fatyol (@IstvanOFatyol) reported 40 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Yessi Bello-Perez (@yessibelloperez) reported 40 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 47 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 49 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Lee Neale (@lhntennis) reported 50 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yasmin alibhai-brown (@y_alibhai) reported 8 minutes ago

  Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 9 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋

• 
  JS (@SweeneyJoanne) reported 11 minutes ago

  @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

• 
  Louise Ford (@pixiepoppett) reported 12 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported 14 minutes ago

  @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

• 
  tom (@tomcity1) reported 14 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  Barry Devlin (@irishbazdev) reported 15 minutes ago

  @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

• 
  TheModSmith (@TheModSmithYT) reported 17 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  Hughes #cans (@Hughes_is_great) reported 19 minutes ago

  @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

• 
  Arron Clinkscales (@Clinkyboy67) reported 20 minutes ago

  @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia