Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Uxbridge, Southall, Greenford, Addlestone, Maidenhead, Northolt, Brentford, Slough, Windsor, Chertsey, Camberley, Hounslow, Isleworth, Ealing, and Hayes.

City	Problem Type	Report Time
Uxbridge	Internet	8 hours ago
Southall	Internet	20 hours ago
Greenford	Internet	2 days ago
Addlestone	TV	2 days ago
Maidenhead	E-mail	3 days ago
Northolt	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Matt Gardner (@FuzzyPixels) reported 8 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Chris Shepherd (@shepherd_1972) reported 12 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Yessi Bello-Perez (@yessibelloperez) reported 13 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Matt Gardner (@FuzzyPixels) reported 21 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 22 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  J (@not_on_fire) reported 26 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Andrew Wood (@andrewlwood) reported 26 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Robert Hallam (@Robertfhallam) reported 28 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Matt Rose (@mattrose18) reported 30 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Craig (@Rochdale_Cowboy) reported 30 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Snatch (@U2Gorilla) reported 32 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Paul Smith (@paulhelpspeople) reported 32 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  John carroll (@Johnboy82903002) reported 36 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Flo (@Flozephine) reported 37 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 39 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Jessica Carmody (@JessicaCarmodyV) reported 41 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  itsnotOK (@itsnotO56763609) reported 42 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Ravinder Judge (@judge_ravinder) reported 49 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Tim Hole (@TimHole) reported 56 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angela (@AngstAHD) reported 4 minutes ago

  .@virginmedia how are we supposed to get help/customer service? Phonelines are unanswered, the online chat goes around in circles and then stops communicating, the Whatsapp service doesn't work. Woeful today.

• 
  Mr B Sickbeard. Bob to his mates (@b_sickbeard) reported 5 minutes ago

  @virginmedia why can’t I find the link to help me change my account email address? Every time I click to login, it reverts me back to the login page. Really ****** UX.

• 
  phorsfield (@phorsfield) reported 7 minutes ago

  @virginmedia I've had no broadband since 1pm today, tv channels working bar the services that require Internet, reboot hub plus reset. Are there any issues in RG12 area?

• 
  Raymond Watts (@raydwatts) reported 8 minutes ago

  @virginmedia I have still recieved no response from your help team

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 9 minutes ago

  @virginmedia Not my account so I can speak you about it. What happens though is, you start a stream and then it corrupts, goes to a black screen and goes to a “Error code: COMPO” then closes. This is not network related, it’s not a box issue. It is an issue with authentication

• 
  Peter (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported 17 minutes ago

  @virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. I’ve been holding on your 150 phone line for half an hour. Please help

• 
  T D (@TD2485104094239) reported 19 minutes ago

  @virginmedia I'm quite amazed. I was trying to join Virgin Media, but met a service so bad, so unhelpful, that I cancelled before I even managed to get anything installed. Impressive! It's a first for me to be honest. Never again.

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 26 minutes ago

  @Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!

• 
  Jo (@WhitmoreJo) reported 26 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  Clare B (@Gagabids) reported 29 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia