Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Wembley, Maidenhead, Hounslow, Kingston upon Thames, Uxbridge, Walton-on-Thames, Slough, Camberley, Southall, Hayes, Windsor, Feltham, Ealing, Brentford, and Bracknell.

City	Problem Type	Report Time
Wembley	Internet	6 hours ago
Maidenhead	Internet	9 hours ago
Hounslow	Internet	13 hours ago
Hounslow	Internet	18 hours ago
Kingston upon Thames	Internet	21 hours ago
Uxbridge	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Jeff Brown (@fadermonkeyking) reported 29 seconds ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 3 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 5 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Yessi Bello-Perez (@yessibelloperez) reported 6 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Tinders (@safctinders) reported 8 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Francesco Marchet (@MarchetF) reported 10 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 13 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Bhavin (@Bhavinmaru2020) reported 16 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  simone clark (@iglu_sim) reported 17 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Billy Baxter (@will_i_am67) reported 18 minutes ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

• 
  jeanne smith (@jeannesmith1) reported 21 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 26 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Matt Gardner (@FuzzyPixels) reported 30 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 30 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 30 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  eamorugby (@HoarseRoar) reported 41 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 41 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  DimiD (@DimiD35089880) reported 42 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Tim Hole (@TimHole) reported 46 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 51 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇲🇯🇲✝️ (@25watchtower) reported 12 minutes ago

  @virginmedia @Stsantek So you can condescendingly say ‘you’re sorry to hear that and that you understand’? Your customer service is as bad as @BandQ both clueless and useless

• 
  Samet (@Samet_UK) reported 13 minutes ago

  @virginmedia It is still showing the same in status since the early morning. There is no any other update or any estimated time. At least I would expect another update saying about the outage and estimated fix time.

• 
  Frisc Capital (@frisccapital) reported 13 minutes ago

  @Stsantek @virginmedia Tell them your moving address they will cancel it without charges

• 
  keith jones (@keithdavidjones) reported 14 minutes ago

  @virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??

• 
  C Rouchelle 🇪🇺 (@Rouchelle_C) reported 18 minutes ago

  I've been a virgin media customer for a couple of days and already had terrible customer service lol

• 
  Rob Fowler (@RobSFowler) reported 26 minutes ago

  @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!

• 
  Toise - Formerly Force Gaia - Stream Mon/Thurs 8pm (@Toise_Online) reported 28 minutes ago

  @rokokoprufei @virginmedia I had a slightly more techie issue with my ISP. They lied to me that they supported a feature that they actually didn't, and when i went to use it i found out. I just wanted to set up a Minecraft server for friends to log into without mucking around wiht changing IP addresses

• 
  Freispch (@freispch) reported 28 minutes ago

  Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

• 
  Vicky (@CityVicks) reported 32 minutes ago

  @virginmedia my internet keeps cutting out. And has just gone again. It’s the 4th time this week, and it wipes out all my smart devices. What is going on? It’s unacceptable how poor this service is

• 
  robert de'ath (@rob_death84) reported 33 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.