Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Slough, Southall, Woking, Greenford, Richmond, Northolt, Leatherhead, Laleham, Wembley, Hounslow, Weybridge, Brentford, Camberley, Walton-on-Thames, and Addlestone.

City	Problem Type	Report Time
Slough	Total Blackout	10 hours ago
Southall	Internet	11 hours ago
Woking	Internet	1 day ago
Woking	Internet	1 day ago
Greenford	E-mail	2 days ago
Woking	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Flo (@Flozephine) reported 9 seconds ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Mustakim. (@Mustxkim) reported 9 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Snatch (@U2Gorilla) reported 12 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 19 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Ash まじめ (@ASHVllN) reported 21 minutes ago from Esher, England

  @virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 22 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 25 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  itsnotOK (@itsnotO56763609) reported 26 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 28 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  John lumb (@Johnlumb67) reported 29 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  SusannJerry (@MrsJerryTweets) reported 32 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Ravinder Judge (@judge_ravinder) reported 36 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Yessi Bello-Perez (@yessibelloperez) reported 39 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

• 
  Andrew Burdett (@andburd) reported 42 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Tim Hole (@TimHole) reported 45 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  SusannJerry (@MrsJerryTweets) reported 46 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Stuart the Copywriter (@StuartTarn) reported 53 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 57 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Valerie 🇮🇪 (@ValerieLondon18) reported 57 minutes ago from Epsom and Ewell District, England

  @virginmedia Couldn't use my phone so couldn't call you. I tried from hotel landline to your so-called help numbers to no avail. All others in a group of 40 people did fine cause weren't using Virgin. Not ideal to have single female abroad no phone, no maps, can't call cab etc. Last century

• 
  Alyson Leitch (@Geordiesbird) reported 60 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 1 minute ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

• 
  Anathema🇵🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dyslogix) reported 2 minutes ago

  Virgin Media O2, you can **** off now tbh, I'll find a better provider, your app won't work properly, and your website is worse .... na I'll find a better provider. O2 was better till you virgin arwsebadgers bought it out, and **** you o2 for selling out.

• 
  Chib Ma Nib (@chibmanib) reported 3 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days

• 
  Ian Scott (@IanScott_01) reported 5 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  Eden Gem (@edengem) reported 8 minutes ago

  @virginmedia A pop up message stating virgin has blacklisted my a/c. Gadget rescue has sent a list of complicated instructions saying I’ve sent too many suspicious emails! Not true: I use this for work. Is it O2 causing the issue?

• 
  Ian Scott (@IanScott_01) reported 8 minutes ago

  Anyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.

• 
  Al (@lexophile) reported 11 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  SimulatorMan (@man_simulator) reported 13 minutes ago

  @virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!

• 
  Andy Rossiter (@andy_rossiter76) reported 14 minutes ago

  @virginmedia Who's bright idea was it to switch landline phones over to digital optic ?? We have the landline in the livingroom, but the internet hub is in the bedroom. Also when the internet goes down, will this mean the phone goes down too ??

• 
  Giltbrook Pie (@giltbrookpie) reported 15 minutes ago

  Anyone having issues with Virgin Media TV in the NG16 area? Broadband fine, TV nothing working.