Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Wembley, Northolt, Slough, Brentford, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, Hounslow, Ashtead, and Epsom.

City	Problem Type	Report Time
Walton-on-Thames	Internet	23 hours ago
Wembley	Internet	1 day ago
Northolt	Internet	1 day ago
Slough	Total Blackout	2 days ago
Brentford	Internet	3 days ago
Walton-on-Thames	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Matt Gardner (@FuzzyPixels) reported 24 seconds ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Ravinder Judge (@judge_ravinder) reported 5 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 12 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 15 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Yessi Bello-Perez (@yessibelloperez) reported 17 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Flo (@Flozephine) reported 19 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Ross Harvey aka The Project (@rh_theproject) reported 21 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  Nia Wyn Thomas (@niawynthomas) reported 24 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Tinders (@safctinders) reported 25 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  John carroll (@Johnboy82903002) reported 29 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 33 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 35 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Kevin Plummer (@plummerkevin1) reported 39 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Tim Hole (@TimHole) reported 40 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  John lumb (@Johnlumb67) reported 42 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 46 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Billy Baxter (@will_i_am67) reported 48 minutes ago from Slough, England

  @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

• 
  Paul Smith (@paulhelpspeople) reported 56 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Mark Ryan (@MarkGRyan) reported 58 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Jacqson (@JacquelineCabl9) reported 58 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  O2 (@O2) reported 5 minutes ago

  @Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.

• 
  andrhay (@andrhay12) reported 9 minutes ago

  @virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates

• 
  Vicky 💖 (@Vicky51308928) reported 10 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

• 
  MR_TRAVIS (@Travis_techz) reported 12 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 14 minutes ago

  @virginmedia Good heavens. You think an AI response sending me back to the beginning of the bereavement process is in any way appropriate? It doesn't deal with my issue or answer the questions I asked. Find a human, a senior one at your place and do this properly.

• 
  Lara Mitchard (@LaraMitchard) reported 15 minutes ago

  @virginmedia And what’s the estimated fix time?

• 
  Lacking Courage (@NeedMoreCourage) reported 20 minutes ago

  @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

• 
  Simon (@cleggy1966) reported 20 minutes ago

  @virginmedia Eventually. Your customer services are a shambles. 2 appointments arbitrarily cancelled by you without any notification, and 4 phone calls, holding for a minimum of 20 minutes every time

• 
  Poli 🤌 (@CryptoPoli) reported 24 minutes ago

  @virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia

• 
  Kelly Turner (@kellyj70) reported 26 minutes ago

  @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.