Virgin Media outages and service status in Staines, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 18, 4:42 PM GMT+1.
- Internet (56%)
- Wi-fi (27%)
- Total Blackout (6%)
- E-mail (4%)
- TV (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Slough, Epsom, Hounslow, West Molesey, Southall, Hayes, Northolt, Ealing, Maidenhead, Kingston upon Thames, Wembley, Camberley, Brentford, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames
|
Internet | 2 days ago |
|
Slough
|
Internet | 3 days ago |
|
Epsom
|
Internet | 4 days ago |
|
Hounslow
|
Wi-fi | 4 days ago |
|
West Molesey
|
Phone | 4 days ago |
|
Southall
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Tim Hole (@TimHole) reported from West Molesey, England@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
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Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, EnglandAppalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒 (@TimmyLDN) reported from Ealing, England@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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mara penzo (@magma62) reported from Brentford, England@virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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eamorugby (@HoarseRoar) reported from Slough, England@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Snatch (@U2Gorilla) reported from Southall, EnglandPossibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details
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Alyson Leitch (@Geordiesbird) reported from Woking, England@virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please
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Tim Hole (@TimHole) reported from Kingston upon Thames, England@virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.
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Valerie 🇮🇪 (@ValerieLondon18) reported from Epsom and Ewell District, England@virginmedia Couldn't use my phone so couldn't call you. I tried from hotel landline to your so-called help numbers to no avail. All others in a group of 40 people did fine cause weren't using Virgin. Not ideal to have single female abroad no phone, no maps, can't call cab etc. Last century
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Francesco Marchet (@MarchetF) reported from Brentford, England@virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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Geoff Rogers (@GeoffRogersEU) reported from Hersham, England@virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Elliot (@RobElliot266) reported@virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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Gaz (@yerwhit) reported@EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY
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keith addy (@ads913) reported@virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?
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Hughes #cans (@Hughes_is_great) reported@adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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Lynne (@lynne_thomson2) reported@PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down
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Anthony Ellis (@WentTimb) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Laura Rogowski Weldon (@LauraRWeldon) reported@HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.