Virgin Media Outage Report in Staines, England
Service-wide status: Virgin Media
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 6 outage signals in the last 24 hours around Staines, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Latest local activity: Sep 23, 7:13 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (60%)
- Wi-fi (17%)
- Total Blackout (12%)
- E-mail (7%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staines, England
Virgin Media signals over the past 24 hours, with local activity from Staines, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Staines, England and nearby areas
- Service-wide baseline
September 23: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Virgin Media outage reports came from the following cities: Epsom, Twickenham, Ealing, Woking, Hounslow, Walton-on-Thames, Hammersmith, Bracknell, Leatherhead, Southall, Windsor, Brentford, Hayes, Slough, and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 54 minutes ago |
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2 hours ago | |
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Internet | 3 hours ago |
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4 hours ago | |
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Internet | 11 hours ago |
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Wi-fi | 11 hours ago |
Nearby cities with recent reports
5 signals in the past 7 days
2 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
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Virgin Media Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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CM40 (@CM40UK) reported from Blackwater, England@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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traymca 💙 (@traymca) reported from Worcester Park, England@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Spelthorne District, England@virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!
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Francesco Marchet (@MarchetF) reported from Brentford, England@virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!
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Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Snatch (@U2Gorilla) reported from Southall, EnglandPossibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details
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Tinders (@safctinders) reported from Worcester Park, England@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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Snatch (@U2Gorilla) reported from Southall, EnglandRequested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.
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Alyson Leitch (@Geordiesbird) reported from Woking, England@virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
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John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Miller (@PeteinExeter) reported@virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account
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Ed Jones (@edujones14) reported@Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
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meg (@MeganJuliaaa_) reported@virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie
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Kev Crane (@KevCrane41) reported@BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.
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karl heaney (@karlheaney1978) reportedInternet down and no information!!! North Ayrshire @virginmedia
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.
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Success W Lewis (@SuccessWLewis1) reported@virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.
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William (@William232393) reportedI had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.
Recent Virgin Media reports in Staines, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Epsom: Total Blackout
- Twickenham: E-mail
- Ealing: Internet
- Woking: E-mail
- Hounslow: Internet
- Walton-on-Thames: Wi-fi
Virgin Media detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (17 minutes) -
Detected:
Detection ended: (1 minutes) -
Detected:
Detection ended: (19 minutes)
What to do if Virgin Media is not working
For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.
View Virgin Media service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
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