Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Slough, Epsom, Hounslow, West Molesey, Southall, Hayes, Northolt, Ealing, Maidenhead, Kingston upon Thames, Wembley, Camberley, Brentford, and Woking.

City	Problem Type	Report Time
Walton-on-Thames	Internet	15 hours ago
Slough	Internet	2 days ago
Epsom	Internet	3 days ago
Hounslow	Wi-fi	3 days ago
West Molesey	Phone	3 days ago
Southall	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Lee Neale (@lhntennis) reported 48 seconds ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 8 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Ross Harvey aka The Project (@rh_theproject) reported 8 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  Kevin Plummer (@plummerkevin1) reported 15 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 17 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Nia Wyn Thomas (@niawynthomas) reported 19 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 21 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  Staffora (@staffora) reported 22 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Jeff Brown (@fadermonkeyking) reported 22 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  eamorugby (@HoarseRoar) reported 23 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  John carroll (@Johnboy82903002) reported 26 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 27 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  maureen robert (@morish1) reported 29 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Andrew Burdett (@andburd) reported 33 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 39 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 41 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 47 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Yessi Bello-Perez (@yessibelloperez) reported 51 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  itsnotOK (@itsnotO56763609) reported 56 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  itsnotOK (@itsnotO56763609) reported 58 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophia (@tayyab57488257) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 8 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

• 
  Lynne (@lynne_thomson2) reported 19 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  UnTzY 🚶🏻 (@untzy) reported 19 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

• 
  Penelope Jane (@Penelop30614474) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Laura Rogowski Weldon (@LauraRWeldon) reported 21 minutes ago

  @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

• 
  Chris (@ChrisLew300) reported 21 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  Darren Hayes (@darrenhayes1973) reported 24 minutes ago

  @virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!

• 
  STEPHEN (@stevied151181) reported 24 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  aldo (@ukaldo2) reported 25 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.