Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Wembley, Hounslow, Northolt, Walton-on-Thames, Slough, Brentford, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, and Ashtead.

City	Problem Type	Report Time
Camberley	Wi-fi	3 days ago
Wembley	Wi-fi	3 days ago
Hounslow	Wi-fi	5 days ago
Northolt	Internet	5 days ago
Walton-on-Thames	Internet	6 days ago
Wembley	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Staffora (@staffora) reported 1 minute ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Stuart the Copywriter (@StuartTarn) reported 10 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported 16 minutes ago from Southall, England

  @virginmedia can you confirm if there's an outage in my area (area code 21)?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 20 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Lee Neale (@lhntennis) reported 25 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  John lumb (@Johnlumb67) reported 27 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Oliver Fatyol (@IstvanOFatyol) reported 33 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Oliver Fatyol (@IstvanOFatyol) reported 34 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  traymca 💙 (@traymca) reported 35 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Kevin Plummer (@plummerkevin1) reported 39 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 40 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 41 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Lee Neale (@lhntennis) reported 42 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Yessi Bello-Perez (@yessibelloperez) reported 45 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 46 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  John carroll (@Johnboy82903002) reported 49 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Andrew Wood (@andrewlwood) reported 50 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  John carroll (@Johnboy82903002) reported 51 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Alyson Leitch (@Geordiesbird) reported 53 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 59 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Brady (@RichTigheBrady) reported 7 minutes ago

  @virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!

• 
  Robert Henry (@RHenry652) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix

• 
  Tam (@Tamd536) reported 9 minutes ago

  attend later in order to connect the fibre optic cable. No engineer attended and today we have had to contact virgin media 3 times by telephone to find out what is happening.Despite being told earlier in the day the issue was being escalated and we would receive an update

• 
  Lovie35 (@freethinker495) reported 10 minutes ago

  @lucyjaynewhite1 It’s like trying to talk to any customer service over the phone these days. They are all foreigners who dnt have a clue wat they are doing or saying. virgin media is one of the worse.

• 
  Mrs c (@w47carr) reported 10 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Usman Ghani (@usmaenghani) reported 13 minutes ago

  @virginmedia one of the worst technical, customer call and messaging service you have.

• 
  Wilson (@WillVallely) reported 14 minutes ago

  @virginmedia 90 minutes on the phone today no resolution. spoke to a manager who asked me to send my contract to them (why they didn’t have it I don’t know). The promise of a call back today to resolve, still not happened. Absolute waste of time .

• 
  mags hutchinson (@hutchinson_mags) reported 14 minutes ago

  Yet again let down by @virginmedia who have decided to cut internet off the day before we move

• 
  Adam Marsden (@TheAdamMarsden) reported 15 minutes ago

  @virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!

• 
  Sadie~Jane (@sadiejane29) reported 23 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑