Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Woking, Kingston upon Thames, Southall, Hounslow, Hayes, Brentford, Slough, Ascot, Wembley, Camberley, Northolt, Twickenham, Warfield, Uxbridge, and Greenford.

City	Problem Type	Report Time
Hounslow	Internet	1 minute ago
Woking	E-mail	20 hours ago
Kingston upon Thames	Internet	21 hours ago
Southall	Internet	24 hours ago
Southall	Total Blackout	1 day ago
Hounslow	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Oliver Fatyol (@IstvanOFatyol) reported 25 seconds ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  jeanne smith (@jeannesmith1) reported 3 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Mustakim. (@Mustxkim) reported 7 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Robert Hallam (@Robertfhallam) reported 9 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Tinders (@safctinders) reported 9 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 17 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  John carroll (@Johnboy82903002) reported 19 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Jason Hier (@jasonhier) reported 24 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  maureen robert (@morish1) reported 33 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Chris Shepherd (@shepherd_1972) reported 35 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 37 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 43 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Becky Morrish (@BeckyMorrish13) reported 45 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Ravinder Judge (@judge_ravinder) reported 47 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Ravinder Judge (@judge_ravinder) reported 50 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Patrick Smith (@P4TTL) reported 51 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Matt Gardner (@FuzzyPixels) reported 51 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Billy Baxter (@will_i_am67) reported 55 minutes ago from Slough, England

  @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 59 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 59 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 3 minutes ago

  @CheekyVic @virginmedia That's why I left years ago, awful customer service, awful products.

• 
  Aashish Joshi (@73Joshi) reported 3 minutes ago

  @virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours

• 
  Eyezwideopen (@Eyezwideopen3) reported 6 minutes ago

  @JOYRANDEV62ef @virginmedia @jrdOvn They wont help they will just avoid the issue for months.

• 
  stew🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stews_spurs) reported 8 minutes ago

  @virginmedia absolute shite service

• 
  Rocky Dennis (@ROCKYDENNlS) reported 12 minutes ago

  @CheekyVic @virginmedia The worst

• 
  Adam (@adamebond) reported 13 minutes ago

  @virginmedia I’ve had a 360 remote delivered, but I didn’t order it, so I assume it was done by mistake. There’s a note on the packaging that says my current box will be wiped within five days. How can I cancel this?

• 
  ThatGoku (@ThatFoxGoku) reported 15 minutes ago

  Woke up to find #virginmedia broadband down again. Very disappointing as I have work to do online at home today. Might be requesting some compensation. I guess it’s time to switch provider.

• 
  Stephen Maddock (@stephenm68) reported 16 minutes ago

  @virginmedia If you check the DMs I’ve sent you 42 messages in the last 16 days. You have replied to lots of them. But you have never been able to tell me why the fix is taking so long, whether/when any engineering staff have actually turned up to look at our cabling, or when it will be fixed

• 
  G C (@cluer_graham) reported 18 minutes ago

  @GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 18 minutes ago

  The worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer