Virgin Media outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Slough, Laleham, Northolt, Woking, Wembley, Southall, Hounslow, Weybridge, Brentford, Camberley, Walton-on-Thames, Addlestone, Maidenhead, Ashtead, and Kingston upon Thames.

City	Problem Type	Report Time
Slough	Internet	3 hours ago
Northolt	Internet	20 hours ago
Woking	TV	22 hours ago
Wembley	Internet	1 day ago
Southall	Internet	1 day ago
Woking	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Kevin Plummer (@plummerkevin1) reported 43 seconds ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Geoff Rogers (@GeoffRogersEU) reported 2 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 9 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 14 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Tinders (@safctinders) reported 18 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 18 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Matt Rose (@mattrose18) reported 24 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  simone clark (@iglu_sim) reported 28 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 29 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 30 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Billy Baxter (@will_i_am67) reported 34 minutes ago from Slough, England

  @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

• 
  Tom Vincent (@TomboBrewster) reported 35 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 39 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 43 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

• 
  DimiD (@DimiD35089880) reported 45 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  John carroll (@Johnboy82903002) reported 45 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 55 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Mark Ryan (@MarkGRyan) reported 56 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Flo (@Flozephine) reported 56 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  DimiD (@DimiD35089880) reported 58 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@TykeSteve) reported 4 minutes ago

  @keithapearson @virginmedia That must be for the orange idiot??

• 
  Martinayres65@outloo (@Martinayres65o1) reported 4 minutes ago

  @virginmedia You passed me on to your customer service team. They arranged for a manager to ring me yesterday at 3:00pm who failed to do so

• 
  entrustTMF (@entrustTMF) reported 7 minutes ago

  @virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that

• 
  entrustTMF (@entrustTMF) reported 7 minutes ago

  @virginmedia broadband outage keeps on getting worse and worse😡 After 2 days of rolling updates for the fix getting prolonged and an assurance it would be fixed by 5.30PM YESTERDAY from their helpline, they updated to 1.30 today. Now a message to say 1 PM on 29/4🤬 Unacceptable

• 
  newname3321 (@newname3321) reported 7 minutes ago

  @virginmedia first day on your services no TV on my stream boxes told 4 hours ago they can guarantee it will be back on with the next 2 still nothing, tempted to cancel and tell sky I'm staying put

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 12 minutes ago

  @virginmedia Ringing customer services was my first port of call and that got me nowhere.

• 
  John James (@_kimosabe_) reported 14 minutes ago

  @virginmedia absolutely disgusting Customer Service I’ve been told for 3weeks HBO max is free with TNTspots only to just been told it’s not now unbelievable service I have it in writing and verbally been told it’s free

• 
  Martinayres65@outloo (@Martinayres65o1) reported 22 minutes ago

  @virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it

• 
  entrustTMF (@entrustTMF) reported 23 minutes ago

  @virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give

• 
  Daniel (@reniferlopez) reported 24 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies