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Virgin Media outages and service status in Staines, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 28, 12:22 PM GMT+1.
  • 53% TV (53%)
  • 31% Internet (31%)
  • 11% Wi-fi (11%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Virgin Media outage reports came from the following cities: Southall, Ealing, Woking, Addlestone, Hayes, Walton-on-Thames, Wembley, Northolt, Greenford, Richmond, Hounslow, Ashtead, Epsom, Camberley, and Feltham.

CityProblem TypeReport Time
Southall Wi-fi 2 days ago
Southall E-mail 2 days ago
Ealing Internet 2 days ago
Southall Internet 2 days ago
Woking TV 3 days ago
Addlestone Wi-fi 3 days ago

Nearby cities with recent reports

Southall

3 recent signals

2 days ago
Ealing

2 recent signals

2 days ago
Woking

2 recent signals

3 days ago
Walton-on-Thames

2 recent signals

3 days ago
Wembley

2 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

  • shepherd_1972
    Chris Shepherd (@shepherd_1972) reported from West Molesey, England

    @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

  • FuzzyPixels
    Matt Gardner (@FuzzyPixels) reported from Slough, England

    @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

  • JessicaCarmodyV
    Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England

    @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

  • MitchM77
    Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

  • traymca
    traymca 💙 (@traymca) reported from Worcester Park, England

    @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • Shaun1799
    Shaun (@Shaun1799) reported from Kingston upon Thames, England

    @virginmedia having problems with my wifi would you help me out

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Spelthorne District, England

    @virginmedia How do I cancel without more incurred costs and wasted time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_Whale
    Simon Whale ™ (@Simon_Whale) reported

    @QuickRespoxd @virginmedia @virginmedia I got on the phone for a simple upgrade but your appalling 'service' had just inspired me to leave . Waste of space , ruined a once good company

  • w47carr
    Mrs c (@w47carr) reported

    @virginmedia Hi I've ad a text confirmation saying issues are fixed my broadband is working but not the tv

  • johnmcgill_99
    John Mc Gill (@johnmcgill_99) reported

    @PeteUK7 @virginmedia I had the same issues with BT 😔

  • altymoore1
    Jonathan Moore (@altymoore1) reported

    @virginmedia @PeteUK7 Isn’t that the whole point of a bereavement team? To stop **** like this happening? Human input. A little time when he told you 3 months ago is a pathetic excuse also

  • MattyBeer
    Matt Beer (@MattyBeer) reported

    @markenello @virginmedia Seriously mate if its broadband and you can swap to another cable provider do it. And I'm not talking about a big name. We had full fibre installed in street and I jumped to an unknown, did some quick research on them and it was the best decision ever, night and day service.

  • updick1
    updick (@updick1) reported

    @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

  • SpikeLawson1
    Spike Lawson (@SpikeLawson1) reported

    @virginmedia What is it with the total indifference shown by virgin media? Service is down and we get three different timescales to fix it! They have obviously forgotten that we customers pay for their company

  • TheGreenBarrow
    Rick Barrow (@TheGreenBarrow) reported

    @virginmedia **** your service and your contract. Four times I've been disconnected whilst on the phone. That's almost 2 hours of my life gone. You can have this equipment back. Only had a tv fault now I've got a broadband fault. So no tv and no broadband

  • _littleimpulse
    🦉 (@_littleimpulse) reported

    @virginmedia Yes: no WiFi. It went off in the middle on the thunderstorm Wednesday night/early Thursday morning & has not reconnected. Online it’s saying a hub connection issue, but I know it went off with the storm…

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺