Virgin Media

Virgin Media Outage Report in Feltham, Greater London, England

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The latest reports from users having issues in Feltham come from postal codes TW13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Feltham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Feltham, Greater London, England 05/29/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Feltham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Feltham, Acton, Camden Town, Ealing, Woking, Epsom, Walton-on-Thames, Slough, Greenford, Finchley, Fulham, Mitcham, Wembley and Balham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomFeltham Internet
United KingdomLondon Wi-fi
United KingdomActon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Feltham, England

Latest outage, problems and issue reports in Feltham and nearby locations:

  • cholten99 David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • pantsant ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!

  • _Rafi93 Rafi (@_Rafi93) reported from Harrow Weald, England

    @virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).

  • pantsant ANT (@pantsant) reported from Camden Town, England

    Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs

  • vim102 Vimal Kataria (@vim102) reported from Brentford, England

    @sumitpatel84 @virginmedia Contact customer support or @Nickladwa

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.

  • jelenaculum Jelena Culum (@jelenaculum) reported from Camden Town, England

    @withnail69 @virginmedia Probably not and will fix it at some point next week

  • sujii_shah Sujal Shah (@sujii_shah) reported from Kensington, England

    First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

  • B4BRAHMINS Ankit Sharma (@B4BRAHMINS) reported from Banstead, England

    @virginmedia working from home once in 2 months and the same day your internet is not working in my area. Whats the point of paying such a huge monthly bill. Complaint number: COM103378725. Get it resolved or pay back the money i have paid for this month.

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • TariqKhanOne Tariq Khan (@TariqKhanOne) reported from Burnham, England

    Day by day service standards are decreasing for virgin. #virginmobile @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RykatuCrystu Guardians of Reyth (@RykatuCrystu) reported

    @Jb_radley @virginmedia Some companies, however, don't send you a text link to go online to solve an issue when they already know you CAN'T go online because of that issue. Some companies don't have 'help' that hangs up on customers after 6pm.

  • Emmalou1231 Emma Bowater (@Emmalou1231) reported

    @virginmedia Im still down, will you be taking this off our bills?

  • JamesAndAGuitar James Harriman (@JamesAndAGuitar) reported

    @virginmedia outage has now reached us in Bath. I've had dropouts before in the middle of the night, but nothing this long. Luckily my partner had finished the work day before it went down. Seriously considering changing providers at this point. #virginmedia #VirginMediaoutage

  • CommodoreBlog CommodoreBlog (@CommodoreBlog) reported

    @virginmedia Work harder, we are paying you for a service.

  • LooMaura5 Loopy loo (@LooMaura5) reported

    @SBr1977 @virginmedia Stupid comment, some of us can’t work without it

  • jomjom109 .... (@jomjom109) reported

    @virginmedia Can't even report that I have an outage on your website as it's not working, so I guess you guys are gonna forget this has happened and charge the usual amount because you don't know who's was out. Bunch of mugs.

  • iamprowla Paul Rowlands (@iamprowla) reported

    @virginmedia Ironically I have had a 2nd BB service for years and decided to terminate that. It was disconnected 2 weeks ago and since then I’ve had 3 Virgin outages. A new fibre service has just become available to me so I’ll be looking at their offerings leading up to my end of contract.

  • Tomunknown93 Tom (@Tomunknown93) reported

    Ok so @virginmedia l, o2 and #giffgaff all down at the same time. What is going on? These are the only isp's I have access to. Which other providers were affected???

  • Kieran21837 Kieran (@Kieran21837) reported

    @virginmedia why are you making us all pay full price or something that you can't provide the full service for. This has been happening now for the last 15 hours.

  • JordanTurnip Jordan Turner (@JordanTurnip) reported

    @virginmedia Your website seems to be down too, meaning I can't register a loss of service so won't be eligible for compensation...