Virgin Media Outage Report in Feltham, Greater London, England
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The latest reports from users having issues in Feltham come from postal codes TW13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Feltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Paddington, Ealing, Hammersmith, Brentford, Carshalton, Hampstead, Wandsworth, Hounslow, Sutton, Coulsdon, Windsor, Northolt and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Feltham |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Lisa Ward
(@LisaWardComms) reported
from
Kingston upon Thames, England
1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.
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Matthew hirst
(@POWfitnessUK) reported
from
Southall, England
VirginMedia customer service is disgusting. Had loss of service for 6 weeks and now fixed refusing to pay compensation owed. You will be losing a customer in me.
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia hello? Are you there? Have been a Virgin Media costumer for literally 3 days and I’ve already got the worse service and am very disappointed by the overall experience. I’ve been trying to call someone from the customer service team since Friday to no avail...
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rajoo🇮🇳
(@Rajoo56473358) reported
@virginmedia @LutzSchueler Guess what, I'm still waiting for a resolution. Is there any hope at all? Does #Virginmedia actually give a damn about its customers?
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Tahirah Kauser
(@kauser_tahirah) reported
@virginmedia Yes work fine sencse moring it hard little kids demand wifi to be on to long u tool hole nigt fix prom
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Simon Menneer
(@WindyinSancreed) reported
@virginmedia How completely unhelpful. Your system doesn't work and you are basically telling me to walk to a phone box a mile away to call your colleagues and to let you know what they say.
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Cheryl
(@Cheryl00778797) reported
@virginmedia my dad contacted you 2 weeks ago regarding a new box as his has been damaged he was told 3-5 working days he has rung again twice in those 2 weeks and been told that it’s on the way but still no sign can you help???
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Chris West
(@chriswest1981) reported
@virginmedia Of course. The service consistently dropped out which meant it was often unusable. None of the engineers who visited were able to fix it.
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Graham Rogers
(@grahamrogers999) reported
@virginmedia It's a fast tbh. A real slap in the face how bad the install has been. The engineer said you would need all 3 with a big grin on his face
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Gas
(@PonDGazza) reported
@virginmedia Finally got to the bottom of it but I got hung up on twice by said Retention team, sent to different departments before finally having it annulled. Not sure if it’s a marketing strategy or not but it’s a time consuming & tedious process just to cancel a contract.
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WiredWorm
(@wiredworm) reported
@virginmedia Not so much damage - the door isn't fitted and when I tried to put it back on I wasn't able to - I think the door has been damaged or bent. Postcode for the area is DN35 7TD. It's a wiring cabinet right next to Queen Mary School. Hopefully that gives enough information?
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Adrian Turner
(@A_Turner100) reported
@virginmedia Why can't VirginMedia carry out a simple pre-pull on my property. Every time I phone I go round in the same loop and just get lied to by call handlers. I have no TV and Broadband after giving notice to Sky but VirginMedia just don't care. Appalling customer service
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Simon Hutchinson
(@HutchMedia) reported
@virginmedia - brand new customer here. Been with you around two weeks. Today the TV box has given up with no power. Called support who are going to send one out in 5 business days. Is this really acceptable??? Really hoping you won't be charging me over this period.