Virgin Media Outage Report in Feltham, Greater London, England
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The latest reports from users having issues in Feltham come from postal codes TW13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Feltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Walton-on-Thames, Wembley, Epsom, Hammersmith, Hayes, Brentford, Kingston upon Thames, Stanmore, Hampstead, Woking, Weybridge, Hounslow and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| Walton-on-Thames |
Wi-fi | |
| London |
Internet | |
| Paddington |
Internet | |
| Wembley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
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Sam D
(@s11kda) reported
from
Harrow Weald, England
@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Fit & Fun
(@fitandfun_) reported
from
Merton, England
@virginmedia I’ve been on hold for 4 hrs; I understand that you are running Limited staff at this time but your text service, which is one of the options is not working either!! Have entered number 3 times and still waiting.? Please advise how I’m supposed to contact you. Thanks
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Natalia
(@nut_ge) reported
from
Camden Town, England
@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Still not fixed but had a really good engineer out called Andy, he's given me his mobile number and requested a network engineer to fix the power levels in the cabinet. If still not working to call him direct next week! You need more Andys.
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@RobWilsonLtd @virginmedia I quit @virginmedia and moved to BT after multiple periods of slowness then a complete days outage in London. Useless and BT WiFi so fast!
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Louise Mead
(@meadylou) reported
from
Wandsworth, England
@virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@virginmedia Okay so I’ve just been told an outage until 4pm, it was 5.55pm yesterday and it was back before but this isn’t ideal when working from home and why does it keep happening?
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Theo M-T🏎 (on follow limit)
(@BowenKnight_24) reported
from
Spelthorne District, England
Our Virgin Media WiFi router shows as working but the network doesn’t even come up for me to connect to🙃 Been having issues ever since Richard Branson asked for a government bailout... Cheers #VirginMedia @virginmedia
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Lambertus Cornelius
(@lambertusc) reported
from
Merton, England
@virginmedia is there any issues with the broadband in Wimbledon? My Oomph subscription is delivering 2mps? Suppose to be 350mps?
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Muse Ldn
(@MuseLdn) reported
@virginmedia So it’s been a further 2 months. Terrible speeds and still no phone. We contacted virgin by phone today and was told our line was installed and working? How is it possible when no one from virgin has entered the property? The simple solution we will stop paying #badservice
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Thanks John- unfortunately the automatic compensation hasn’t ever worked for me despite registering loss of service. I’ve never received any refunds. Very disappointed with Virgins service right now! So difficult with these constant problems day after day with no resolution
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Mrs Smithcuthbert 🥂
(@OhhMrs) reported
@virginmedia wow I just spent 39 minutes speaking to one of your colleagues she transferred me to someone else I got cut off! Now trying to call back and on hold for 15 minutes I know things are bad why do you cut customers off when transferring them?
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Sharpy
(@Sharpy_G) reported
@virginmedia I would like to lodge an official complaint about the extreme lack of customer service for existing customers please. #virginmedia #poorcustomerservice
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Sharpy
(@Sharpy_G) reported
@virginmedia As I’ve already stated. The phone, and text options are always ‘too busy’ and not available. Which leaves me with the ‘could take up to 28 days’ web form option. Not good enough I’m afraid, really you are seriously letting your existing customers down right now #virginmedia
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Vegan join a union
(@Veganforever67) reported
@virginmedia The problem is this is all sided towards virgin media and not the customer even though they believe me they wouldn’t cancel the contract and put it back to the original date I spent hours on the phone trying to get him to do it but no one would
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Football hevean
(@pauldevine1986) reported
@virginmedia I've been trying to get through for last 5 hours over phone keep getting cut off when it goes to 59.99 mins on hold I'm trying to sort my elderly father's account out 74 years of age a total disgrace this is shocking customer off 16 years and can't get through awful
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Ashley Saunders
(@AshSaunders1999) reported
@virginmedia I text that number 3 days ago and every morning it says would still like help and then I have to go through all the info again. Still haven’t heard...
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𝕄𝕚𝕔𝕙𝕖𝕝𝕝𝕖 𝔹𝕒𝕚𝕝𝕝𝕚𝕖 🌸
(@MmNotes) reported
@virginmedia Yes done all of that and finally got through to someone! As the speed is so slow you’re now raising an investigation and reporting yourself to OfCom 😬
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Jon Read
(@joniread68) reported
@virginmedia It’s precisely this answer that sums VM up. Obviously confused as I have no connection issues, only your poor CS. Can’t ring in and they won’t ring out. This is why people will leave in their droves.