Virgin Media Outage Report in Feltham, Greater London, England
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The latest reports from users having issues in Feltham come from postal codes TW13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Feltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Belsize Park, Hanwell, Camden Town, Hampstead, Barnes, Kensington, Wembley, Hounslow, Epsom, Leatherhead, Slough, Paddington, Finchley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Belsize Park |
Internet | |
| London |
Internet | |
| Hanwell |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
Hey @virginmedia what’s going on. Want to cancel my dongle data number but 789 number not working, chat not working, message sending not working. Any ideas or have you cut yourselves off from the world. It’s not great is it ?
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Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬
(@Dizzyeek) reported
from
Brentford, England
Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia what is going on with your broadband and would help if your phones are answered by someone who can actually help!!!
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia what is going on 789 not working, chat room not working ,cannot submit query online. Want to cancel my dongle data contract but impossible to get through to you. aarrrggghhhh
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Just Clear
(@justclearuk) reported
from
Richmond, England
@virginmedia shocking service lately and we are not happy clients, with broadband being down. We were forced to upgrade and then the engineer didn’t even bother to show up. Waited over 4 hours on the phone. Finally had enough and will be disconnecting.
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia I waited for a hour and twenty minutes and your guys out the phone down on me and you haven’t even got the courtesy to respond?
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, still with the problem. Broken and distorted image and audio
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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OfficalJatman
(@Officaljatman) reported
from
Hillingdon, England
@virginmedia Actually I got held up with work. What's the quickest place to order a sim card? As your website is having problems on the login section?
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Holly B
(@hollyliba) reported
from
Camden Town, England
@virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia someone just answered and then put the phone down on me
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.
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Mark Moriarty
(@MoriartyMark) reported
from
Merton, England
@virginmedia don’t really enjoy my internet going down 5 times a day is there any danger of anyone answering your phones so I can get them to take this **** out?!
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Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
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Zena Mclean
(@ZXena_Mclean) reported
from
Ealing, England
@virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭
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Michaela
(@MickeyMullins11) reported
from
Hillingdon, England
@virginmedia just witnessed the most outrageous and aggressive driving by one of your employees. I would have provided the number plate but they were so close I couldn’t note it down. Undertook multiple cars and almost caused a crash with a lorry on a roundabout. #awfuldriving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart L Stevenson
(@stuartls) reported
@virginmedia Nothing is hard wired, it’s mainly at night the signal drops causing issues, it does it daily, I’ve done the system check on call a few times to reset the router and It works for a while then back to intermittent Wi-Fi
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J9PVFC
(@J9PVFC) reported
from
Stoke-on-Trent, England
@virginmedia recently downgraded my broadband package, but my Volt package hasn’t been reapplied to my account. Can you help as O2 show it’s active, but no options on your help site that direct me to someone to fix.
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Beth Yates
(@bethy_) reported
@virginmedia OMG on hold for over an hour and you cut me off what absolute joke. Is there another way to cancel my contract as this is a pisstake?
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katie.
(@helloimKatieJo) reported
@virginmedia Brilliant 'help' line cut me off after an hour. WITHOUT EVEN SPEAKING TO ANYONE. Sorry but George Ezra can go do one sick of hearing the same 4 songs on repeat. Now what? I wait another hour...? Can anyone actually help.
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Good Gary™
(@GoodGary) reported
@vmbusiness @virginmedia our business BB service is offline. Is there an update when we can expect the service to be back? In WA15.
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Richard
(@RichardLHowells) reported
@virginmedia - can you resolve the issue?
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Bev Jay
(@BevJay_) reported
@virginmedia Still waiting for the email. Now been told to contact Netflix! Aparently the issue is still not fixed and lots of customers are still experiencing the problem. Clearly!
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Youngbucksslut
(@Melissnahhhhh) reported
@virginmedia Well still no TV or Internet and now its saying 4pm before it's "fixed" that's 24 hours since it went off. This is ridiculous not just the fact it's one service it's both.
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KatyLoux
(@LouxKaty) reported
@virginmedia Yep and they just keep saying wait wait wait! I’m trying to run a business from home, I have kids trying to do homework, they can’t watch tv. Paying for a service that were not getting
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The Baileys
(@jacquimum) reported
@daveygirl36 @virginmedia Took us almost a year to get a refund of nearly £800 so feel your frustration. Unfortunately they are all as bad as each other and many don’t care or not trained.