Virgin Media Outage Report in Feltham, Greater London, England
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The latest reports from users having issues in Feltham come from postal codes TW13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Feltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Slough, Mitcham, Hampstead, Camden Town, Paddington, Kensington, Northolt, Hounslow, Leatherhead, Epsom, Isleworth, Finchley and Acton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Ealing |
Wi-fi | |
| Slough |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave
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Greyman (Gary A)
(@GaryAblett3) reported
from
Kingston upon Thames, England
@virginmedia No, the customer service team did not give me one. The complaint is on the system though and was confirmed today before the phone was put down on my face. The speed test was conducted with one device only.
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
@edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @SirJayKing I’ve had no tv or broadband for days in sw5 London . Dire customer service . You might as well talk to the wall
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Dr. Amerah Ahmed
(@Amerah_Ahmed) reported
from
Kensington, England
Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@orientalsue @virginmedia This is a scam . Scammers and fraudsters are targeting (by dm) the literally tens of thousands of people who complain re #virginmedia’s appalling service and unreliable broadband / tv on here each hour @virginmedia @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@AnotherRunHQ @virginmedia Same in London sw5. They won’t even acknowledge the issue
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Brown
(@j_michaelb) reported
Hi @virginmedia - is there are problem with services in Carlisle? No TV (error code WO2) or wifi here.
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Shannon Conroy
(@shantravers) reported
@virginmedia only had our hub installed today and as soon as it was were told we wouldn’t get signal in our living room and would need to order a booster. Spent the last hour trying to order one and can’t? App not giving option despite showing ‘poor’ signal!!?!?
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Mark Douglass
(@Markmdd) reported
@SuperRetroid @virginmedia Seems to be down everywhere mate, supposedly until 12.40am 😑
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Alan Manyo
(@MManyo83) reported
@virginmedia lol.....yes ive done everything the issue is on your end because its happening to ALOT of people
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San17
(@San17travel) reported
@virginmedia I believe she has tried that but without success as the customer service representative do not seem to understand the problem. Surely there is one person who would be happy to help? Otherwise it is simply anonymous and not helpful.
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Me
(@AwwwwSheeit) reported
@virginmedia Wi-Fi on the underground doesn't work. Fails to work regardless if I choose my mobile provider/use my virgin account. Error returned mentions SSL_Invalid (certificate invalid)
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Ste Alderson
(@Salderson91) reported
@j_michaelb @virginmedia Also got this issue
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Dane B.
(@Vikingr88) reported
@virginmedia It is connected wirelessly, whilst I understand best speeds are almost always achieved via ethernet, 200kb/s wirlessly is really a poor rate to be regardless. Unreal. And fyi, it still hasn't downloaded. It has been downloading since 0915 today and still not even halfway!
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Paul Gaines
(@Relentless555) reported
@SuperRetroid @virginmedia Just fininshed on phone with Virgin, says outage covers carlisle area and will be fixed by 12:40.....
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Gale
(@votergal1) reported
@virginmedia Hi, I have seen multiple tweets to yourselves concerning the area of Carlisle, if you search “virgin media Carlisle” on twitter you will see numerous tweets to yourselves. This does not seem to be something I can resolve on my end, but a wider issue on Virgin Medias end