Virgin Media Outage Report in Feltham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Feltham come from postal codes TW13 and TW14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Feltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Feltham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Mitcham, Fulham, London, Finchley, Wembley, Ealing, Paddington, Feltham, Slough, Surbiton, Camden Town, Isleworth, Balham, Chertsey and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Total Blackout | |
| Fulham |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time
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Derrick Barth
(@derrickbarth) reported
from
Richmond, England
@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard Barden
(@PaddyV4) reported
@virginmedia Fingers crossed - may have sorted the issue with the signal strength fluctuating. Nice, friendly chap aswell
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Tuggah
(@Tuggah4) reported
@alicemartinvo @virginmedia how ironic that the issue page is having issues
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Cindy
(@cindyscribbler) reported
@virginmedia I rang to sort out my delayed installation rebate, then I sent a lengthy message via your /help page to complain about that call. Neither has resulted in a reply or a 12 days credit on my bill. Please help!
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GamerJeux
(@GamerJeux_) reported
@virginmedia I tried everything on the website still not working I have the same issues over and over.
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vonstabski
(@vonstabber) reported
@virginmedia Offered a price for new package. Verbally agreed. The when details emailed. Different price..customer care cutting off.. worst customer service I have ever had. Been with virgin 28 yrs. Never again
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DieselDragon
(@DieselDragonUK) reported
@derrickca @virginmedia „Virgin” Media are a bunch of thieving Scunthorpes. Not content with charging a disabled customer 250% what non-disabled customers were paying for the same services, they then extort another £180 out of that customer when they take action to leave! So yes, @virginmedia’s fault.
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maricar tiangco
(@kikaikakai) reported
@virginmedia Yes and it says no broadband issue but not okay since morning. And it happens every 12:30 - 1:30 am almost every day
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Michael Wilson
(@michael_wilson_) reported
@virginmedia broadband not working in B77 area. All devices connected but can’t do anything. Hub is green. Tried a pin reset but hasn’t helped.
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Pvr
(@Popsvanrie) reported
@virginmedia It's has taken three days of trying to cancel virgin media . On your whats app from 7am till 7pm and three days of just says connecting
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maricar tiangco
(@kikaikakai) reported
@virginmedia It says there is no issue when i checked the status