Virgin Media outages and service status in Spelthorne District, England

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Spelthorne District, England

The most recent Virgin Media outage reports came from the following cities: Wembley, Hammersmith, Hounslow, Northolt, Walton-on-Thames, Slough, Brentford, Wandsworth, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, and Richmond.

City	Problem Type	Report Time
Wembley	Wi-fi	2 days ago
Hammersmith	Internet	3 days ago
Hounslow	Wi-fi	4 days ago
Northolt	Internet	4 days ago
Hammersmith	Internet	4 days ago
Hammersmith	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  Tim Plumb (@timplumb) reported 11 minutes ago from Wandsworth, England

  @virginmedia Download speeds in SW18 are down to 5Mbps (on a 200Mb account) after works in the area earlier in the week. Called to report the issue only to be told by a message to wait 24hrs to see if the issue resolves itself. Can you please log the issue? Thanks.

• 
  Jeff Brown (@fadermonkeyking) reported 13 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Yessi Bello-Perez (@yessibelloperez) reported 14 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  💋unknown💋 (@unknown45523435) reported 19 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Chris Shepherd (@shepherd_1972) reported 22 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Snatch (@U2Gorilla) reported 22 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  James Brown (@JammieBun) reported 25 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 25 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 26 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Stephen Champion (@Champs707007) reported 26 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 31 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Stephen Champion (@Champs707007) reported 31 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Ravinder Judge (@judge_ravinder) reported 33 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Stuart the Copywriter (@StuartTarn) reported 35 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Kevin Plummer (@plummerkevin1) reported 36 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  itsnotOK (@itsnotO56763609) reported 36 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 42 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 49 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 54 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  jeanne smith (@jeannesmith1) reported 54 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Broadley (@JohnBroadley1) reported 8 minutes ago

  @virginmedia now that we have been forced to move the landline to virgin WiFi, the TV to virgin360, we not only dont have broadband,no phone or telly. The virgin mobile service i had was moved to o2 and I cant hot-spot as they say a mast is down. EN1 area. Any update on service?

• 
  Ravinandan Pratap Singh (@RavinandnSingh) reported 9 minutes ago

  @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?

• 
  Melvyn Malloch (@melvynmalloch) reported 12 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  bammo (@garryba66) reported 15 minutes ago

  @virginmedia @UHD4k When will I get compensation for.loss of service of a week

• 
  Louise Boxall (@Louiseboxall) reported 15 minutes ago

  @virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….

• 
  Daniel (@TheWonderChildd) reported 20 minutes ago

  @virginmedia wanna explain my bill hike this month? And the lack of money back from the outage I had?

• 
  Polgara (@Polthesorceress) reported 20 minutes ago

  @virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.

• 
  Robert Henry (@RHenry652) reported 26 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix

• 
  BeKind (@Yolandae) reported 31 minutes ago

  @virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 31 minutes ago

  There is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview