Virgin Media service status in Spelthorne District, England

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Spelthorne District, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Maidenhead, Slough, Wandsworth, Ashtead, Wembley, Tadworth, Kingston upon Thames, Brent, Brent, Walton-on-Thames, Hampstead, Hayes, Leatherhead, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Maidenhead	Internet	9 hours ago
Hammersmith	Internet	9 hours ago
Hammersmith	Internet	11 hours ago
Slough	Total Blackout	12 hours ago
Slough	Internet	15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  Jessica Carmody (@JessicaCarmodyV) reported 1 minute ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 6 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  peter james wigley (@pjwigley) reported 7 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Shaun (@Shaun1799) reported 9 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Raynes Park Lib Dems (@RPLibDems) reported 13 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 14 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 15 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Chris Shepherd (@shepherd_1972) reported 20 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Bhavin (@Bhavinmaru2020) reported 20 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 23 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Paul Riddell (@shombell) reported 24 minutes ago from Ash, England

  @vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!

• 
  Francesco Marchet (@MarchetF) reported 27 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 28 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  J (@not_on_fire) reported 29 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Jenny (@jennymelmo) reported 34 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Kwame Gyamfi (@Kwame916) reported 41 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Patrick Smith (@P4TTL) reported 45 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 47 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Alan Hodge (@hodgie_hd) reported 51 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Paul Smith (@paulhelpspeople) reported 51 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VITO BLANCO (@VitoVitoblanco2) reported 2 minutes ago

  @virginmedia Saying the will contact me very son. But this liar I been hear before. You talking about 3 months and still my problem NO SOLUTION.

• 
  David Elliott (@DavidDawn1) reported 2 minutes ago

  @virginmedia I have done and it tells me I don't have a signal

• 
  VITO BLANCO (@VitoVitoblanco2) reported 4 minutes ago

  @virginmedia Yes but no luck for me. Call Virgin on the 150 and some one help you. This is a technical problem from your IIT department. How can loose a email for over 18 years.

• 
  VITO BLANCO (@VitoVitoblanco2) reported 6 minutes ago

  Virgin MEDIA I am very frustrate and ANGRY because after 3 months I CAN,T OPEN MY EMAIL ACCOUNT. Is no way to treat a customer for over 20 years this way and no one seeing to have a CLUE HOW SOLVE MY PROBLEM. SHAME ON YOU Virgin Media.

• 
  🦖 B e l é n W i l s o n 🦖 (@beleno) reported 8 minutes ago

  @CJPanteny One of my first Social Media campaigns was for Virgin Media. The conversation they “sparked” from punters according to my research mainly consisted of: MY BROADBAND IS DOWN, AND YOU HAVE PUT ME IN A QUEUE!!!!. IM CANCELLING MY SUBSCRIPTION!!!!!!!! and a variation of it. 😬

• 
  𝐋𝐢𝐭𝐭𝐥𝐞 𝐇𝐨𝐛𝐛𝐲 𝐒𝐡𝐨𝐩 (@LittleHobbyShop) reported 9 minutes ago

  @virginmedia PC on the website and this isn't new. I've been on and a few times in the last couple of weeks thinking it might be a temporary problem. No chat box

• 
  Nav (@Navees70248405) reported 11 minutes ago

  I will never be recommending @virginmedia ever again. @TalkTalk from now on.

• 
  VITO BLANCO (@VitoVitoblanco2) reported 12 minutes ago

  @virginmedia Sorry I am frustrate and tire looking for answers. The only solution I have is CANCEL MY SERVICES WHITH VIRGIN. I HAVE try all the alternatives and still the same problem.

• 
  𝐋𝐢𝐭𝐭𝐥𝐞 𝐇𝐨𝐛𝐛𝐲 𝐒𝐡𝐨𝐩 (@LittleHobbyShop) reported 23 minutes ago

  Dear followers, a challenge if you choose to accept it. Find how to speak to a @virginmedia rep via online chat. Screenshots will get you 17 internet points. Double if you're a customer. Triple if you can do it without being sent round in internet hell circles more than 3 times.

• 
  Sarah (@poisongirlsasa) reported 23 minutes ago

  @virginmedia Seriously?! Called the number and its an automated system which repeated everything I've already done. I want to speak to an actual person and stop having my time wasted. £50 a month for a service that always breaks is a joke.