Virgin Media Outage Report in Datchet, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Datchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Datchet, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Maidenhead, Bagshot, Watford, Walton-on-Thames, Uxbridge, Northolt, Stanmore, Southall, Richmond, Ruislip, Slough, Marlow and Brentford.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Datchet, England
Latest outage, problems and issue reports in Datchet and nearby locations:
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Matt Davies (@TohottoTrott) reported from Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
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Alex Lewis (@alewis2106) reported from London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Alex Lewis (@alewis2106) reported from London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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Alex Lewis (@alewis2106) reported from London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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Ssb316 (@ssb316) reported from London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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lisa sibley (@citigirly) reported from London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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lisa sibley (@citigirly) reported from London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Matthew Carter (@matthewcarter7) reported from London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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Brian Ging (@brianging) reported from Ealing, England
@virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.
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Ben Darlow (@kapowaz) reported from Richmond, England
One month of constant disconnections, poor upload / download speeds from Virgin Media. Not that it’s particularly important to have working broadband when you’re all working from home and can’t physically spend Christmas with your family. What an absolute joke.
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annwyllie (@annwyllie) reported from Richmond, England
@virginmedia yet more non working channels. Few itv and sky channels not working. Just why do I continue using you when there's always some sort of issue. Wait time on phone is over an hour! Such bad service
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Mike Neale (@Mike_E_Neale) reported from Hillingdon, England
@virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?
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Russ (@rusblake) reported from Hillingdon, England
@virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.
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Russ (@rusblake) reported from Hillingdon, England
@virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve
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T (@Miaopow) reported from Richmond, England
@virginmedia why is it when I do FaceTime or WhatsApp messenger to someone also on Virgin network it doesn’t allow me to? And I have to go to my 4G. That seems ridiculous!
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Mike Neale (@Mike_E_Neale) reported from Hillingdon, England
@virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?
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sarah smith (@sehsmiffy) reported from Richmond, England
Dont waste your money , they even gave us a booster so the wifi reaches upstairs ... does it bollocks !!! Biggest pile of **** is virgin media !!! #VirginMediaSale
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Ben Darlow (@kapowaz) reported from Richmond, England
I wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP
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linda holmes (@pussinpjs1) reported from London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie (@haywooddev) reported
@virginmedia The first complaint is closed already
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Tuggah (@Tuggah4) reported
@Abanoubmh lucky as ****, virgin media is a curse.
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Garry Fitt (@garry_fitt) reported
@virginmedia I have also been promised 2 manager call backs but never received any Clearly my custom means little to virgin?
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Villidren (@villidren) reported
@virginmedia I just spoke to a customer service member who told me that the "service request" date was more of an estimation than an actual appointment. Is this the case? I wss expecting it today but obviously that has not happened. Though I was assured tomorrow.
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ʎpuɒ 🇺🇦 🦚 All Leeds aren't we‽ (@bothberie) reported
Did the Sky TV person just say that Raph was out because of a "COVID injury"? Surely she didn't say injury. I was watching on my phone (damn Virgin media not working) and wasn't sure. #LUFC
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Peter Simon (@petersimonw5) reported
@virginmedia ever since you made ‘improvements’ on 7th March in W5, there has been no broadband after 7pm. What on earth is going on with your service?
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Adam Parylak (@parylak_) reported
@virginmedia yep, “issues in your postcode”. probably seen this message more often than not over the last two months, how many goes do your engineers need?
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Paul Sapsford (@PaulSapsford1) reported
@virginmedia We are having a problem with our virgin media remote and need it replacing , how do I arrange this ?
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Georgia (@LaydeeGx) reported
@virginmedia Not only that the sales man is a pest!He’s rang my other half up trying to get him to not cancel on behalf of his mum and even when he’s said no he’s ignored that and went to his mums to try persuade her not to cancel it the day after! How can i make a complaint about this
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Jackie (@haywooddev) reported
@virginmedia Yes please. I am sorely disappointed by the lack of understanding and service.