Virgin Media Outage Report in Datchet, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Datchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Datchet, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Ealing, Harrow, Feltham, Maidenhead, Wokingham, Hounslow, Stanmore, Ascot, Woking, High Wycombe, Southall, Yateley and Watford.
City | Problem Type | Report Time |
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Total Blackout | ||
Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet | ||
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Datchet, England
Latest outage, problems and issue reports in Datchet and nearby locations:
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Jody Stockford (@jodystockford) reported from Camberley, England
@virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.
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Zabi (@ZabiOsmani11) reported from Hounslow, England
**** you @virginmedia for ruining my evening
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DJ (@Jefferz1980) reported from Egham, England
@virginmedia Well thanks for your help, well lack of it I can’t believe your company can’t even get a simple delivery right... oh well
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chris whittart (@fatwhit5) reported from Hounslow, England
******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Declan (@walshi01) reported from Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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Declan (@walshi01) reported from Marlow Bottom, England
@virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv
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Victoria Cuthill RN (@VickyChas3) reported from Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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linda holmes (@pussinpjs1) reported from London, England
I have never had any problems with you @virginmedia before and not happy
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linda holmes (@pussinpjs1) reported from London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Lauren Scott-Berry (@Lauren_Sberry) reported from London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Victoria Cuthill RN (@VickyChas3) reported from Esher, England
@virginmedia Still no service......
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Victoria Cuthill RN (@VickyChas3) reported from Esher, England
@virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....
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linda holmes (@pussinpjs1) reported from London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Declan (@walshi01) reported from Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
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Victoria Cuthill RN (@VickyChas3) reported from Esher, England
Get home from work....2 out of 3 kids sick...oh well at least I can catch up with some work this evening on my laptop....oh no @virginmedia outage today means no broadband & no telly either 😱😡....would be good to get a report on when this issue will be fixed.....
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Declan (@walshi01) reported from Marlow Bottom, England
@virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind
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Declan (@walshi01) reported from Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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Declan (@walshi01) reported from Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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Declan (@walshi01) reported from Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mikhail T (@mjtfreeze) reported
@virginmedia refuse to resolve my issue. For the love of tech, do not go to them if you need internet. Customer support is beyond trash. Nothing but regrets and headache.
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fishinasombrero (@fishinasombrero) reported
Since @virginmedia migrated their customers to the @VodafoneGroup network, the signal and service has been shocking, my Mrs can't get any signal/data at all at her office and its not even like its in the middle of no where, it's in the centre of Middleton FFS
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Aideen Smith (@aideeny) reported
@virginmedia No my complaint hasn’t been responded to and the other complaints I was advised over the phone and just notes out on my account apparently.
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Cath Meehan (@Caffster81) reported
@virginmedia Paying extra money for working from home benefits. Can't even get service. Forget teams meetings! Carrier pigeon would be better and less likely to be interrupted! Once my contract is up I'm off! Terrible terrible service
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Asif Mahmood (@Asif1LFC) reported
@virginmedia Yes, numerous times, I've even tried standing on one leg, balancing a coffee table on my head whilst standing in 🔥 coal but still getting poor connectivity. I'm just waiting till August so I can change providers.
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Richard Kendall (@richardkendall) reported
@virginmedia Thanks. Yes update says 'by 9.15 tonight' but bad timing and adding to dissatisfaction with the continuing price rises for no discernable additional benefits
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Conor Duthie (@ConorDuthie95) reported
@virginmedia Once again the internet has gone down in a busy part of the day. This is a absolute joke
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James Duff (@jamesduff) reported
@virginmedia I think you’re missing the point… I have tried to call your teams, but I cannot. My comment stands, abhorrent customer service.
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Tinkerbell smith (@Tinkerbellsmit2) reported
Third time, I spoke to a nice gentleman, who had the ***** to tell me the truth, which was, my service is going to be up and down, and may be this way til the 11th. We customers are the reason there's a Virginmedia, and what are we getting, a **** service.
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A R (@ryan451970) reported
@virginmedia Not really its always been crap. Seems to drop out every night at the same time around 9pm