Virgin Media Outage Report in Datchet, Royal Borough of Windsor and Maidenhead, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Datchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Datchet, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Weybridge, Watford, Harrow, Chertsey, Slough, Walton-on-Thames, Ealing, Hounslow, Richmond, Borehamwood, Bracknell, Brentford, Southall and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Weybridge |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchet, England
Latest outage, problems and issue reports in Datchet and nearby locations:
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Madhan
(@followcbv) reported
from
Richmond, England
@Ceryslynda @virginmedia Same problem
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia The worst Broadband provider 😡 The worst customer service 😡
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia is becoming shit !
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Tim Hughes 提姆·休斯
(@Timothy_Hughes) reported
from
Richmond, England
@virginmedia Thank you .... will try. — The text I got today said “With our Connect app, your WiFi can't hide. It's like a WiFi sniffer dog, hunting down blackspots.” You might like to point out to Marketing that a reword is needed as I took it literally. Thanks for your help.
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia Indeed that is the problem
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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aaron grantham
(@aarongrantham) reported
from
Richmond, England
@virginmedia very irritating. Sky sports golf is dead on Virgin 515:ladies open appears to be on sky mis 520. Tried to phone vurgin. Held for 16 minutes then gave up. Terrible.
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aaron grantham
(@aarongrantham) reported
from
Richmond, England
@virginmedia No, as I explained, it appears to be no longer a problem. I am less concerned with a fault occurring; that happens. I am more irritated by a lack of notification of the change, no response to my call and your lack of acceptance of their being a problem.
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia still waiting as one of your operator went to check something with accounts team after 3 hrs on hold. Still not giving up... as I wanted to cancel contract due to their #priceIncrease #watchdog
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Richie Berryman
(@richie_b_80) reported
from
Richmond, England
@virginmedia my broadband connection has been down all day! Help! I have reset and done the troubleshooter tool
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Moosehead
(@mr_moosehead) reported
@virginmedia how do I actually get to talk/communicate with your customer services? Waiting for over an hour on the phone is not viable customer service. I'm happy to communicate via chat etc, but you don't give that option.
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Duncan Waugh
(@waughzone) reported
@virginmedia My online account smugly says my order was delivered yesterday. Only partly true. I can’t spend another 2 hours on the phone trying to speak to a human. How do I resolve this? I can’t even cancel my contract without spending hours on the phone. Such awful customer relations.
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Gary Ayto
(@AytoGary) reported
@virginmedia Wait people can play online with this garbage broadband #notfitforuse
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graham littler
(@adelwire) reported
@virginmedia Contract day?!? Nothing happening. Crap vm living up to their customer service reputation.
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Aiden Dugdale
(@aidendug) reported
Virgin Media are ******* dog ****
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stuart folley
(@stuartfolley) reported
@virginmedia had a email yesterday saying how you’ve improved my WiFi and no need to do anything.. funny that because the last 2 months it’s been absolute garbage and it’s still crap after this email! What’s happened?!?!
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Duncan Waugh
(@waughzone) reported
@virginmedia I’ve done that. ‘Please allow 28 days to investigate’ - that’s no good to me. I have 14 days (11 now) to find out whether you can provide the service I am paying for. Is not not possible for someone to call or email instead of me shouting down a drainpipe hoping for a reply?
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marcia....c.o.d aka xxMumwithaGunxx
(@welshmarcia) reported
@virginmedia Hello.apparently there was but then I had a text to say it was fixed but the same issue occuring I've had for months .im really not happy now..ive been told I need a hub4 because we have alot of devices but nobody can seem to help me keep my tariff and change to the hub4.
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em ☀️
(@_emhay) reported
So @virginmedia have upgraded our Wifi. It’s gone from absolutely terrible to absolutely terrible 😐
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Sascha Mullen 💙
(@SMullenHV) reported
@virginmedia Yes already done that. We have 2 issues, 1. The incoming speed is 119mbps (paying for 500) and 2. WiFi speeds are significantly reduced. Do I need to be considering @SkyUK??