Virgin Media Outage Report in Datchet, Royal Borough of Windsor and Maidenhead, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Datchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Datchet, England
The most recent Virgin Media outage reports came from the following cities: Slough, Brent, Walton-on-Thames, Marlow, Hayes, Southall, Bracknell, Hounslow, Stanmore, Greenford, Watford, Ashford, West Byfleet, Camberley, and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 5 hours ago |
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Internet | 5 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchet, England
Latest outage, problems and issue reports in Datchet and nearby locations:
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Jonathan Hodder (@Hodds229) reported from Richmond, England@virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Matt Lynn (@mattylynn79) reported from Hillingdon, England@virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved
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OD (@Olivia121994_) reported from Harrow Weald, England@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Bhavin (@Bhavinchief) reported from Brentford, England@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Down again! Your service is a shambles at the moment
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Matt Lynn (@mattylynn79) reported from Hillingdon, England@virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service
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Saba (@saba_shaukat) reported from Richmond, England@virginmedia There must have been an issue when the service cut out so many times today. I was not the only one who complained from Twickenham
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#AlaGuerreCommeAlaGuerre (@YouGetItRight) reported from Hillingdon, England@virginmedia About that, I can't manage to talk to any of your customer support to solve the problem you have created. Two days was waiting for a simple sms response, it's rediculous.
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia I texted that number yesterday at 1840 and never got a reply
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Bhavin (@Bhavinchief) reported from Watford, England@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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OD (@Olivia121994_) reported from Harrow Weald, England@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England@virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK
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Matt (@MattX1971) reported from Hillingdon, England@virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.
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Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England@virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab
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Bhavin (@Bhavinchief) reported from Watford, EnglandJust rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Derrick Barth (@derrickbarth) reported from Richmond, England@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
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DanWot (@danwot) reported from Spelthorne District, England@virginmedia I'm never surprised. There call centre is disgusting. So unprofessional. Cutting people off. Not carrying out simple requests, eg calling people back as promised. Lying to get you off the phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Heppingstall (@AmyHeppi) reported@virginmedia why is my wifi so terrible? It drops out every 5 minutes! Trying to work from home yesterday and today is painful. Area reference 31 #newwifiproviderneeded
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Nick Brown (@Nick_A_Brown) reported@virginmedia That answered my question. @virginmedia are just stupid. Why? Because it's totally automated and as soon as you need to speak with someone thay ask if you're the account holder - and as stated previously, I'm not. So another 20mins of my life I'll never get back.
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Matthew Corcoran (@mattyboy69er) reported@virginmedia @DangleLager The issues are your fault because your doing works on the service, yet again you did not notify anyone living in the area, hopefully you will be refunding us for lack of service.
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Alastair Russell (@Rusty_Alley) reported@virginhelp @virginmedia I’ve just bought a house and while I was clearing the garden I found your data cable just in a tube on top of the dirt not buried! I’ve tried calling and using your help service and have got no where please contact me ASAP because it is now stopping me!
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MrsP2805 (@ash2805) reported@virginmedia outage since 20/7 midnight, still no resolution I’m in Dunfermline, no regular updates, now saying 14.50. The communication is useless, about as useless as the communication on here!
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Barbara (@Barmel75) reportedLove when I start streaming and 35 mins into it my wifi goes down. Thanks @virginmedia
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Maria do Gozário (@MariaGozario) reported@Virgin is the worst Internet provider in Ireland, they customer support is horrible, they advertise is beautiful and cute but it doesn't reflect the reality of this company. Coming to Ireland the suggestion I will give you, stay away from them. @virginmedia
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Kamila Bianchi 🇧🇷🇬🇧 (she/her) (@kamilabianchi) reported@virginmedia I'm having internet issues since yesterday, it's been on and off. In the website it says the service is ok in my area, but it's clearly not. How can I get this checked?
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Maria do Gozário (@MariaGozario) reported@VirginMediaIE is the worst Internet provider in Ireland, they customer support is horrible, they advertise is beautiful and cute but it doesn't reflect the reality of this company. Coming to Ireland the suggestion I will give you, stay away from them. @virginmedia
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Hayley Roe (@Hayleyy_roe94) reported@virginmedia Hi, we had 2 engineers out now that have both said they will contact their manager to get the damage sorted. Heard nothing since, wifi issue happen most weeks we have tried contacting on watsapp and calling and just get no where as when we get through they cut me off