Virgin Media Outage Report in Datchet, Royal Borough of Windsor and Maidenhead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Datchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Datchet, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Watford, Ruislip, Bushey, Rickmansworth, Bracknell, Hounslow, Uxbridge, Slough, Hayes, Isleworth, Walton-on-Thames, Feltham and Hanwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Ealing |
Wi-fi | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchet, England
Latest outage, problems and issue reports in Datchet and nearby locations:
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia Hey @virginmedia Here i go again Tks for the new hub, the same model as the old one. The HUB was delivered to me but no technician to check the problem and no signal yet. I didn’t have broadband for 4 days, then it came back for 1 and today off again.only. Sorry @LifeInKilburn
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Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@virginmedia I am at my wits end with your awful service. I can’t get an answer by phone or online. I’ve had a faulty TV box replaced with another faulty box & when I eventually got thru to someone they’ve shutdown 1/2 of my channels.
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Leon Spight
(@leonspight) reported
from
Richmond, England
@virginmedia Yes I have and none are reported. I received a new router and 1gb service upgrade 10 days ago. Since then the speed has been so slow.
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fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Leon Spight
(@leonspight) reported
from
Richmond, England
@virginmedia Hi there I switched over onto the 1gig broadband service 10 days ago however the service/speed is v slow. Right now it’s 40mb down and 6mb up. I’ve rebooted many times over the last week however service remains poor. What should I do?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roadrunner
(@nickblackburn82) reported
@virginmedia Had ongoing internet problems for a while had an engineer out last week who says new hub is required was due to be delivered Friday 3rd February waited in all day and nothing had no contact from yodel. Spoke to several customer service representatives since then
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Mel
(@melonie45678) reported
@virginmedia There is no confusion at all. Not only was my complaints raised but you falsely falsified that you spoke to me about a complaints resolution on 30/01, no such record ever happened! Making excuses now as to why it’s never shown up..
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Jamie York
(@jamieyork) reported
@virginmedia Is there some way this can be straightened out that doesn’t involve me sat on the phone for hours please? I’ve already been ping ponged between VM and O2 over this issue, and cut off once. It’s not my fault the O2 price is wrong.
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clementp
(@clement_palle) reported
@virginmedia @LutzSchueler @virginmedia - How confident are you, that your Team is committed and competent enough to fix it by tomorrow rather than just extending the timelines ? I’ve never heard any other providers taking this long - days turning into weeks to fix a problem
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Andrew Proom
(@andrewproom) reported
@virginmedia hope I can get some help on here with a delivery issue as I seem to keep getting cut off when I phone you?
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Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia Where are they listed on this webpage? It’s a link to the service checker - which means you can check when a problem arises - but it doesn’t tell you about any upcoming planned outage…
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James Hemingway
(@hemingway1997) reported
@virginmedia NOPE I’m truely fed up now I’m not paying our monthly pay for something that you provide and goes down for days and your failure to fixing it don’t ask me for a months pay
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Mel
(@melonie45678) reported
@virginmedia No thanks, I don’t want to raise a complaint that will just get falsified that they’ve consulted with consumer about a complaints resolution. But thank you.
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Roadrunner
(@nickblackburn82) reported
@virginmedia They just said IT and stock issues it still says expected delivery3rd February and that there’s no need to contact them again regarding delivery as it has been logged
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Rebecca South
(@RebeccaSouth01) reported
@virginmedia Hi I ordered this through the messaging service on the 23rd of Jan. yes I’ve checked and nothings there