Virgin Media outages and service status in Addlestone, England

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addlestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Addlestone, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Camberley, Hounslow, Walton-on-Thames, Slough, Brentford, Dorking, Southall, Ealing, Woking, Addlestone, Hayes, Farnborough, Greenford, and Richmond.

City	Problem Type	Report Time
Guildford	Internet	7 hours ago
Camberley	Wi-fi	15 hours ago
Hounslow	Wi-fi	2 days ago
Walton-on-Thames	Internet	3 days ago
Slough	Total Blackout	5 days ago
Brentford	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

• 
  maureen robert (@morish1) reported 9 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Kirsty Nunn (@kirstyrosenunn) reported 12 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

• 
  Ravinder Judge (@judge_ravinder) reported 13 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  traymca 💙 (@traymca) reported 15 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  SusannJerry (@MrsJerryTweets) reported 20 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Craig Hannan (@CraigHannan4) reported 21 minutes ago from Ash, England

  Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

• 
  DimiD (@DimiD35089880) reported 22 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  itsnotOK (@itsnotO56763609) reported 23 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Jacqson (@JacquelineCabl9) reported 24 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  DimiD (@DimiD35089880) reported 29 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  simone clark (@iglu_sim) reported 32 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Oliver Fatyol (@IstvanOFatyol) reported 36 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Lee Neale (@lhntennis) reported 36 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  SusannJerry (@MrsJerryTweets) reported 40 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 40 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  DimiD (@DimiD35089880) reported 41 minutes ago from Camberley, England

  @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

• 
  Nia Wyn Thomas (@niawynthomas) reported 45 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Thom Gibbons (@TheBadgerG) reported 45 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  Ravinder Judge (@judge_ravinder) reported 50 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Becky Morrish (@BeckyMorrish13) reported 51 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  adrian adrian (@adrianatkins196) reported 3 minutes ago

  @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.

• 
  bammo (@garryba66) reported 4 minutes ago

  @virginmedia @UHD4k When will I get compensation for.loss of service of a week

• 
  Poli 🤌 (@CryptoPoli) reported 5 minutes ago

  @virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia

• 
  julie fountain (@juliefount) reported 6 minutes ago

  What an absolute joke @virginmedia are been asking for help for weeks but nothing.

• 
  Hugh Terry 💙 (@Hugorelly) reported 9 minutes ago

  I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?

• 
  kaan #freeimamoglu (@laankaan) reported 10 minutes ago

  @virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?

• 
  Vicky 💖 (@Vicky51308928) reported 11 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

• 
  Lucia (@LadyLucia05) reported 12 minutes ago

  @virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.

• 
  Carrie (@IamCarrieagain) reported 14 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  Lovie35 (@freethinker495) reported 15 minutes ago

  @lucyjaynewhite1 It’s like trying to talk to any customer service over the phone these days. They are all foreigners who dnt have a clue wat they are doing or saying. virgin media is one of the worse.