Virgin Media Outage Report in Addlestone, Surrey, England
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The latest reports from users having issues in Addlestone come from postal codes KT15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Aldershot, Hayes, Southall, Farnborough, Ashtead, Woking, Hounslow, Walton-on-Thames, Epsom, Brentford, Kingston upon Thames, Weybridge and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
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John David
(@johnedavid) reported
from
Egham, England
Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Stan
(@stan_london) reported
from
Ealing, England
@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Rita capaldo
(@rita_capaldo) reported
from
Brentford, England
@virginmedia Can you send me customer service email address?
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Lewis Oakley
(@lewyoaks) reported
from
Ealing, England
I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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John David
(@johnedavid) reported
from
Egham, England
I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Paul Nockolds
(@KnooKie_uK) reported
from
Richmond, England
@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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GStramaccioni
(@Stramauk) reported
from
Ealing, England
@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Ruddell
(@davidruddell) reported
@virginmedia Morning, we cancelled our contract last night and have now rec 3 calls and a msg asking why we’re leaving and how you can get us back. I’m flattered but can you stop? What if I say it’s not you it’s me? Will that stop the calls. (Constant price rises didn’t help!!)
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Sophie
(@s0phieshepherd) reported
@virginmedia There's no issues in the area, you cancelled our contract (without notifying us) a week earlier than it was supposed to finish, so we're without WiFi and your customer services team refuse to escalate the issue
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Mitch
(@MitchGateley6) reported
Does your internet work for longer than 2 weeks without going down again @virginmedia ? ******* useless
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Botserker
(@Botserker) reported
@virginmedia This just proves my point I update you just now and there’s no solution as I refuse to pay this amount as it was promised to be deducted off my account but because you took your time I’m the one who has to deal with it! Definitely taking this to the ombudsman!
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***
(@richbod11) reported
@virginmedia Issue here is that information is blatantly false! Untruths about when work is being done is simply unacceptable. The lack of clarity available whilst spending hours telling me what I already know is insulting.
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Sheena Cameron
(@MissScamp) reported
@virginmedia Can you tell me if the known email issue is still outstanding, I still can't access emails today. I have rebooted the hub and router, the website doesn't allow me to change password. Whatsapp support doesn't have any availability to discuss faults today. Thanks.
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roasty duck
(@hahadumball) reported
@virginmedia your live chat is as bad as the phone chat! no help what so ever...you realise if i cancel you will be coming to remove the cable and put the driveway to how it was before...Ive only got a few weeks till i can involve the ombudsman.. cant wait!
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JJ Barnes 🦋
(@JudieannRose) reported
@virginmedia I am so confused. It has been plugged in this whole time to try and make it come to life while I weep into my coffee and it has suddenly sparked into existence! I don't understand why it died or why it has returned to me but it has so thank you for your help!
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Vivek malviya
(@Vivekmalviya93) reported
@virginmedia @MaisieJohnso I recently ran into similar problem I had help from Sysyfixer on Instagram I will advice you seek him
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Sir jimbo j of Ilson
(@lordgmanilson) reported
@DrTWBest @virginmedia It's shocking how large corporations carry on with fakse information. China did this and people died. Not saying @GhostOfBreville will die but you never know