Virgin Media Outage Report in Addlestone, Surrey, England
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The latest reports from users having issues in Addlestone come from postal codes KT15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Farnborough, Southall, Ealing, Hounslow, West Molesey, Slough, Aldershot, Leatherhead, Hayes, Egham, Twickenham, Camberley, Hammersmith and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Ben James Photography 🔆
(@BenJamesPhotos) reported
from
Ealing, England
Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Paul Nockolds
(@KnooKie_uK) reported
from
Richmond, England
@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Stan
(@stan_london) reported
from
Ealing, England
@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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Lewis Oakley
(@lewyoaks) reported
from
Ealing, England
I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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GStramaccioni
(@Stramauk) reported
from
Ealing, England
@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬
(@ZatoichiHattori) reported
from
Kingston upon Thames, England
Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Ben James Photography 🔆
(@BenJamesPhotos) reported
from
Ealing, England
@Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Siobhan Coady
(@SiobhanCoady3) reported
@virginmedia absolutely disgusting how they have lie about there package Threatened my husband to cancel Account we have just move into our new home with a 5 year old and have been nothing but rude really can’t believe a company this big has treated us like this
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Lee Chadwick
(@LeeChad77) reported
@virginmedia Strange, my TiVo box was replaced yesterday and I still can’t activate the new box. When I call support they tell me there is still an going issue!! I have called a few times and get told the same message 🤔
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joshua ♈︎
(@jjoshuwer) reported
why are virgin media determined to be the ******* worst at all times
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Mysterious Gamers
(@MGGC2019) reported
@virginmedia I didn't need to run a service test. Again if you follow the conversation I stated 5 comments ago that there was an issue in my area and I wanted to know what was going on why I was being told different times of a fix.
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Steve Mitchell
(@SteveMitche11) reported
@virginmedia I’m surprised you’re getting me to check now, 2 days after the problem, which was widely reported as a power outage with up to 18000 reports made to Down Detector. Good to know the money I pay out is being used to respond to the thousands of tweets you must have had on Thursday
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Hattie 🌻
(@HattieKemish) reported
DONT GO WITH @virginmedia FOR YOUR WIFI!! Honestly the worst customer service I’ve ever experienced … 10 days and counting without WiFi, countless hours lost on the phone being passed over to department after department with no one helping at all and an engineer appointment 1/2
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Mark Cuerton
(@MarkCuerton) reported
@virginmedia Chris, yes, I’ll be available from 15.00 thanks. I hope we achieve more than the UK manager that had already called me, only to tell me that the call charges are for real (we know)! The calls were made by an ill woman desperate about her life. This is very bad press, thanks.
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Annabel 💙🎧
(@wdwfan1973) reported
@virginmedia I’ve had an issue with broadband constantly cutting out for over two weeks now. When that happens, I do anything. And seeing as I’m working from home this is it ideal.
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vsb
(@RelicArray) reported
@virginmedia upgraded my WiFi to the 350 yesterday and I can’t even stay online on Xbox for more than 2 minutes before it disconnects me, also there’s no known WiFi issues in my area…
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Daniel Thurtell
(@dthurtell) reported
@virginmedia They wouldn't admit to crap. Since their "upgrade" we can't get Internet in the morning, only for a few days when an engineer was booked. No problems until we cancelled appointment. Every morning at the same time tells me it's something at their end. Since the T.V crap