Virgin Media Outage Report in Addlestone, Surrey, England
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The latest reports from users having issues in Addlestone come from postal codes KT15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Addlestone, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Camberley, Slough, Hounslow, Leatherhead, Epsom, Isleworth, Acton, Aldershot, Guildford, Chertsey, Feltham, Hayes and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Ealing |
Wi-fi | |
| Ealing |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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David Wright
(@davidoff1706) reported
from
Hillingdon, England
@virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.
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Andy Stables
(@ansta1808) reported
from
Kingston upon Thames, England
@virginmedia still waiting for my call back..... no service in 55 hours... manager calling me in 30 mins 100 minutes ago..🙄 #service #virginmedia
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Andy Stables
(@ansta1808) reported
from
Kingston upon Thames, England
@virginmedia you contacted me to replace my TiVo box... you did this on Thursday,it didn’t work, I called up, no resolution, I waited 48 hours... called again, still no resolution.... was told I had to wait 5 business days... manager going to call in 30 mins...90 mins🙄 #service
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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Gail Yeats
(@gizmopusskin) reported
from
Hillingdon, England
@SagaUK you obviously don’t care about my holiday and assume that anyone who goes with saga will put up with appalling service as wont be young enough or tech savvy enough to use social media. So far, worst holiday of my life - no problems with Virgin or Wendy Wu. Just with Saga
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Hadders
(@chelsian) reported
from
Epsom and Ewell District, England
Love this, just called up @virginmedia to tell them I am leaving and they are too busy to take the call!! 🤔 that’s how you keep a customer.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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James D. Enfield
(@iamjdenfield) reported
from
Ealing, England
@virginmedia are the worst company I've ever had the misfortune of dealing with, spent 2 weeks waiting for a reply they told me would take 2 days, rude customer service just cut you off, avoid at all costs
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ove777
(@ove777CHO) reported
@virginmedia I am very disappointed 😞 😡. My service was supposed to go online on the 24th of November which has not happened and Virgin customer service is telling me me that earliest appointment it's 17th of December so nearly one month after I will be able to access internet
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Ben Robinson
(@Ben__Robinson) reported
@virginmedia So therefore I can't take advantage of any of your black Friday offers, which I'm also told are "New customer only" anyway 😠
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Jason Wood
(@df8ec35a37b549f) reported
@virginmedia TERRIBLE SERVICE...NO TV FOR 10 DAYS!!!!!
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Wilma Williams
(@Wilm_x) reported
@virginmedia There is no activate button. Have been waiting 3 hrs with your customer service. As new router only installed yesterday after waiting months for an engineer I presume I’m still in the 14 days so can still cancel and go to Sky
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RedHeat
(@R3DHeat) reported
@virginmedia That's a big window and I already spent several days without a single response on web chat. I am once again on hold going in circles for a service I don't want! Why would I trust you now?
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Lisa Wood
(@lwoo72) reported
@virginmedia We cancelled new services and wanted to go back to original service.we agreed to continue with broadband only again this week , but still being charged for cancellation fees on old package
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Lisa Wood
(@lwoo72) reported
@virginmedia My husband has messaged them over two hours ago on that what’s app number and still no response. Sent the entire history of the complaint, what are EDF charges please ?
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Loz Green
(@loz_green) reported
@virginmedia It says no issues
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The Edvardz
(@CEdvardz) reported
@Hunnichild1 @virginmedia @NetflixUK That’s awful they are a truly terrible business to deal with.
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Jason Wood
(@df8ec35a37b549f) reported
@virginmedia And will more than likely lose all recorded and scheduled programmes aswell as no TV for me and the kids for 9/10 days. Should have a priority service for circumstances like this loss of service.