Virgin Media Outage Report in Maidenhead, England
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The latest reports from users having issues in Maidenhead come from postal codes SL6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Chertsey, Woking, Maidenhead, Bracknell, Uxbridge, Amersham, Shepperton and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Slough |
Internet | |
| Reading |
Total Blackout | |
| Chertsey |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidenhead, England
Latest outage, problems and issue reports in Maidenhead and nearby locations:
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jeanne smith
(@jeannesmith1) reported
from
Hillingdon, England
@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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Tim Bourne
(@TimSBourne) reported
from
Wokingham, England
@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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Rob McEwan
(@robmcewan1966) reported
from
Finchampstead, England
@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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≡xtr≡m≡pcuk 🔜 #i69 🤟
(@ExtremePCUK) reported
from
Hillingdon, England
@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Spelthorne District, England
@virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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James Brown
(@JammieBun) reported
from
Hillingdon, England
Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …
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maureen robert
(@morish1) reported
from
Hillingdon, England
@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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💋unknown💋
(@unknown45523435) reported
from
Hillingdon, England
Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
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Alyson Leitch
(@Geordiesbird) reported
from
Wokingham, England
@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Stuart the Copywriter
(@StuartTarn) reported
from
Spelthorne District, England
A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TypicalTaurean
(@TaureanTypical) reported
@virginmedia Haven’t had broadband for almost a ten day period now. From resetting the hub to a technician visit, everything has been done. Tell me, what does it take to get those blinking green lights to go away? Appalled and frustrated with the horrible service!
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Rob Alcroft
(@RobAlcroft) reported
@virginmedia First message: 15.33 Human contact: 15.40 Retention deal offer from human: 15.44 Retention deal refused: 15.56 Suddenly a 24 hour wait time for a Customer Service agent... @Ofcom Phone call connected: 17.53 18 minutes without response. We wait...
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Richard Dumbill
(@Rich1903) reported
@virginmedia Maybe you should refund me for it as I can’t use a service I’ve paid you for…
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Mr. D
(@MrD_TeacherGuy) reported
Another day, another @virginmedia outage. Always seems to be around this time too. Luckily @grainconnect has just installed fibre in our street so don't have to put up with this much longer.
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Seb Tallents
(@SebTallents) reported
@virginmedia I guess the only way to fight it is simply not to take a match price when I phone to cancel. Appreciate this is a higher level issue than customer service, but if you have a route to feed back up into the system, it would be good.
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Xinouth
(@Xinouth) reported
@virginmedia Every single night? Good one. Additionally, any other company I've been with issues a simple "Please note, due to scheduled maintenance on X between Y and Z you may experience disruption to your service." in advance, so that their users are aware and can expect it.
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Gillian Howat
(@gillystar21) reported
@virginmedia i am totally dismayed today phoned to renew my deal. I’ve got quoted 4 prices all over £100 yet new customers can get it for £85. Please help
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Jordan Davies
(@JordanDavies111) reported
@virginmedia Thanks for refusing to help and not reading ANYTHING I have typed. @LutzSchueler
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Seb Tallents
(@SebTallents) reported
@virginmedia You can obviously figure out what the going rate is for providers that can match your service in my area. You also ought to know from your CRM that I'm not interested in upsales. So why force me to go through the palava? It's an anti-pattern and /2
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VicTye 🇩🇪🏴⚓🏴☠️
(@Vic_Tye) reported
@virginmedia Same again, Looks like we have trouble connecting your Hub. Options are reset hub.... Again!