Virgin Media Outage Report in Maidenhead, England
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The latest reports from users having issues in Maidenhead come from postal codes SL6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Reading, Woking, Weybridge, High Wycombe, Windsor, Slough, Addlestone, Maidenhead, Amersham, Crowthorne, Bracknell, Uxbridge and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Woking |
Internet | |
| Weybridge |
Internet | |
| Reading |
Internet | |
| High Wycombe |
||
| Windsor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidenhead, England
Latest outage, problems and issue reports in Maidenhead and nearby locations:
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Allison
(@afturain) reported
from
Spelthorne District, England
@virginmedia charging £57 to loyal customer. Offering same at £24 for new. Because no one wants to stay!
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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Sandra
(@SandraSmurfy70) reported
from
Spelthorne District, England
@virginmedia please can you tell me where the chat section can be found for someone that is no longer a virgin media customer It appears you have disabled my email account (which isn’t actually aligned to this) very frustrated
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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Sandra
(@SandraSmurfy70) reported
from
Spelthorne District, England
If you have virginmedia email, it’s quite likely that if you no longer use them as a sp, they will deactivate your email without any warning. I’ve not been a virginmedia customer for years and can’t recall ever receiving a notice of deactivation #virginmedia Thanks for the upset
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧RuruTan // vtuber 🇬🇧
(@AHI_RuruTan) reported
@LichVtuber @virginmedia the same thing happened to my internet, we had to get virgin media people to fix up the cable going into our house as the cable was exposed apparently
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Cy Yu 🤖 The Cyborg VTuber 🤖
(@CyVtuber) reported
@LichVtuber @virginmedia Get em. Had similar issues with spectrum. Be persistent! I believe!!
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Stephen salmon
(@salmon81) reported
@virginmedia Yes broadband all u need to do is check my account to see the hundreds of pounds u have had off me for a service u can't provide.
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Setsuna Fox VTuber (in training)
(@SetsunaFoxx) reported
@LichVtuber @virginmedia I had an issue kind of similar for my net which was discovered to be a line that had multiple splitters. The setup was so bad that it made it where it is similar to what you have.
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Jason Crocker
(@ostwindraider) reported
@LichVtuber @virginmedia Hey Froot. Is the cable to your house underground or from pole. A friend of mine needed his line from the pole changed as it had never been replaced since 1938!
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Fayliiz
(@Fayliizz) reported
@LichVtuber @virginmedia Oh my god you had the same problem I did I forced them to look at the wires that connect in my attic and it finally worked but it took 4 appointments for them to finally listen. (SPECTRUM)
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lottie
(@sellottie) reported
@virginmedia I can see 3G and signal icons but i can’t actually send texts or use the internet? when I put the sim in I entered the pin but never got a confirmation text to say it was activated either
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YNWA
(@Burton05) reported
@virginmedia no internet in my area Markfield Crescent L259PD nojoy from customer service.. #nothappy
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minus
(@minus88315173) reported
@virginmedia After an outage of 3weeks I was told I wasn’t accepted on the auto compensation scheme .. so your expecting me to pay for a service i didn’t receive and then After spending so much time back n forth with virgin I was offered £15 I mean Is this acceptable?
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Comfysushi
(@comfysushi28) reported
@LichVtuber @virginmedia Just keep calling, you need to get your issue "escalated" so higher ranked techs are sent with the purpose of a deep dive sure fix.