Virgin Media

Virgin Media Outage Report in Maidenhead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidenhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidenhead, England 12/11/2024 04:25

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: Slough, Amersham, Reading, Chertsey, Bracknell, Woking, Uxbridge, Rickmansworth, Weybridge and Addlestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Internet
United KingdomAmersham Internet
United KingdomSlough Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidenhead, England

Latest outage, problems and issue reports in Maidenhead and nearby locations:

  • RevdChi Chi Lord (@RevdChi) reported from Hillingdon, England

    So disappointed with my phone call with @virginmedia customer service team trying to rip me off. Needless to say that I’ll be ending my subscription with them. #worstever

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡

  • clarecloggs30 Clare Foran (@clarecloggs30) reported from Hillingdon, England

    @virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia Just to advise I have given my 3 days notice ... I do not have the time or patience to deal with your appauling customer service or incompetence any longer .... I recorded my notice and as of 30 days I will be cancelling my DD .... finally rid of your awful company!!!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia

  • richardhowell20 Richard Howell (@richardhowell20) reported from Spelthorne District, England

    So, @virginmedia, I’ve struggled with you poor hub for 18 months, then had to spend £200 on an intelligent Wi-Fi hub for you to bring and intelligent hub as you’ve identified this as a problem! #poordeal

  • HappyH1983 Happyh1983 (@HappyH1983) reported from Reading, England

    When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia I have called 3 times today and given up twice and got thru after 10 mins 3rd time. I gave all info only to be now told they are not the department I speak to despite you giving me the nbr and options to use!!! I am not holding to them speak to yet another person ... AWFUL!!!

  • JoshGilpin Josh Gilpin (@JoshGilpin) reported from Reading, England

    @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

  • michaelwebborn Michael Webborn (@michaelwebborn) reported from Rickmansworth, England

    Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    @virginmedia The worst Broadband provider 😡 The worst customer service 😡

  • sarahgtaylor sarahgtaylor (@sarahgtaylor) reported from Hurley, England

    Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company

  • BhaminiLynn Bhamini Lynn (@BhaminiLynn) reported from Slough, England

    @virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!

  • paulcurry67 Paul Curry (@paulcurry67) reported from Spelthorne District, England

    @virginmedia The silence is deafening ..... but then there must come a point where even @virginmedia themselves must be aghast at how utterly dreadful the service is they provide to their customers!!! No words !!!

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!

  • chrisscoff Chris Scoffield (@chrisscoff) reported from Bracknell, England

    @virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England

    .@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I want to get it off my credit file so tried to set a payment plan up I was told I couldn't, I was offered a settlement of £60 which I agreed to but the handler would not agree to send me confirmation the account was clear before closing the complaint

  • konrkonrkonr konr🌱-🎙DAM EP 4 SOON (@konrkonrkonr) reported

    Man **** virgin media outages (do not respond to this tweet, employee of virgin media)

  • LDonald101 L.i.am (@LDonald101) reported

    @uk_domain_names @Dervlen What network does virgin work off? #RoamingCharges #virginmedia @virginmedia are you introducing roaming charges?

  • amy_beddis Amy Beddis (@amy_beddis) reported

    @virginmedia terrible customer service- been with you for the past few years (despite terrible b/band- so that we have had to buy a router!)&now you are charging us double for the same package! Only thing you can offer us is a deal £25 more p/month than a new customer would pay?!

  • ScuzzedFanKyra Scuzzed hypeman (@ScuzzedFanKyra) reported

    @virginmedia fix my Internet thanks

  • frogncat 🎵USIC! Club Elite 😍 (@frogncat) reported

    @virginmedia So to clarify you've not added any additional help to my post, thread or issue and confirm that I have gone through the best way to resolve my issue? And has added additional stress to resolve the issues. Smh. I really hope the WiFi pod's work.

  • haq_suleman Suleman Haq (@haq_suleman) reported

    @virginmedia No, there's not, even rebooting it doesn't fix it. It happens several times per day at the moment, and at various times... And it's starting to drive me insane.

  • KimBaker19 Kim Yates (@KimBaker19) reported

    @virginmedia internet down AGAIN in TF7! What’s going on??

  • CraigJMackenzie Craig Carrera (@CraigJMackenzie) reported

    @virginmedia Yes it's been rebooted and my SSIDs have been separated out into 2 channels as well. It's not great usually tbh but over the past week service has been shocking

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I also was said that I woukd recieve a managers call yesterday but that also never happened they probably called my number from 3 years ago