Virgin Media Outage Report in Maidenhead, England
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The latest reports from users having issues in Maidenhead come from postal codes SL6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, High Wycombe, Uxbridge, Bracknell, Maidenhead, Amersham, Wokingham, Ascot, Woking, Bagshot and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
||
| Slough |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Total Blackout | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidenhead, England
Latest outage, problems and issue reports in Maidenhead and nearby locations:
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Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Johno
(@Levellers66) reported
from
Spelthorne District, England
@virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really
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stupotpot 🏳️🌈🌹🏃🏻♂️
(@stupotpot) reported
from
Spelthorne District, England
@virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.
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Chris
(@carmadchris) reported
from
Hazlemere, England
@notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Ruth Tibby
(@rugoldie) reported
from
Iver Heath, England
@virginmedia The supervisor from Kier said they need an emergency permit to clear the blockage the they can pull the cable, they haven’t even requested the permit as I have checked with the council
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nomusa
(@Mis_blanco) reported
@virginmedia Thank you. I was on hold for more than half an hour I had to hang up. I will be contacting customer services again tomorrow because there is no way I can afford to pay that.
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Claire Wanless
(@MouLumeL) reported
@virginmedia Ok - that number also said there are no issues and then hung up.
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Charmaine Hatch
(@charmi_88) reported
@virginmedia Miss sold products by ‘Luke’ in the SN12 7 area. Over promising and under delivering, obviously saying what he can to rack up the commission!! I recommend this so called ‘deal’ to 3 of my friends - all of us have been left disappointed by this. Awful service.
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John Briggs
(@briggsjohn) reported
@virginmedia I was advised to ring your support line that just kept saying ‘there was a problem that was difficult but we’re working on it’. Had that for about 2 weeks now. The internet seems more reliable if I unplug the phone, does the router need replacing?
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Mr Doyle presents for you...
(@doyley14) reported
@virginmedia No. Your engineer never supplied an ethernet cable when he set the box up.
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James Turner QC
(@JamesTurner37) reported
@M1chaelR0bins0n @virginmedia And on those rare occasions when one is able to get through to a human on their “service” line it would be great if that someone spoke English in a way that I could understand.
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Fiona Baker
(@Haffertee) reported
@TlFFS @virginmedia Yeah don’t believe the lies about web chat . Monday they never sent a link until I chased and it was a non active link and now today after twenty minutes of waiting i got told it was down . Couldn’t run a piss up in a brewery
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Bethan Rew
(@bethan_rew) reported
@virginmedia why ? the problem is nothing to do with our email account? Our email address is on our account
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Bill Dixon
(@williamdixon6) reported
@virginmedia I wanted to stay on my current package but I’m not happy that its increased by £24 per month. If I was a new customer I would only be paying £65 instead of £114 per month. How is that fair?
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Pat Nagle
(@patnagle62) reported
@DavosLan @virginmedia They left me in the lurch last year with bs that they no longer can operate in my area, horrible company