Virgin Media Outage Report in Maidenhead, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Maidenhead come from postal codes SL6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Slough, Ashford, Uxbridge, Beaconsfield, High Wycombe, Staines, Maidenhead, Egham, and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell
|
Internet | 1 day ago |
|
Reading
|
Internet | 2 days ago |
|
Slough
|
Internet | 2 days ago |
|
Slough
|
Internet | 2 days ago |
|
Reading
|
Internet | 2 days ago |
|
Reading
|
TV | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidenhead, England
Latest outage, problems and issue reports in Maidenhead and nearby locations:
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia I texted that number yesterday at 1840 and never got a reply
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Matt Lynn (@mattylynn79) reported from Hillingdon, England@virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved
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DanWot (@danwot) reported from Spelthorne District, England@virginmedia I'm never surprised. There call centre is disgusting. So unprofessional. Cutting people off. Not carrying out simple requests, eg calling people back as promised. Lying to get you off the phone.
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#AlaGuerreCommeAlaGuerre (@YouGetItRight) reported from Hillingdon, England@virginmedia About that, I can't manage to talk to any of your customer support to solve the problem you have created. Two days was waiting for a simple sms response, it's rediculous.
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Matt Lynn (@mattylynn79) reported from Hillingdon, England@virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Nicola Taylor (@nicolajtaylor) reported from Egham, England@virginmedia No compassion or help for customers that are struggling! Disgusting attitude!
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emma may (@BallardEmmamay) reported from Spelthorne District, EnglandHave you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.
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Chivers67 (@Chivers67) reported from Addlestone, England@virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!
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emma may (@BallardEmmamay) reported from Spelthorne District, England@avbuss @Ofcom @virginmedia If virgin haven’t fulfilled their end of the contract by providing the full service as promised and repairing any faults I don’t see why he should have to pay his notice period. A contract works both ways it’s clear you have failed this customer just as you are failing myself.
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Matt (@MattX1971) reported from Hillingdon, England@virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.
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David Bruton (@OutdoorDaveGB) reported from Reading, England@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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ed moses (@edmoses) reported from Harefield, England@Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.
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SassyElo (@Elobeid82Sausan) reported from High Wycombe, England@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Becky (@bmm1979) reported from Reading, England@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Down again! Your service is a shambles at the moment
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Matt (@MattX1971) reported from Hillingdon, England@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Deans (@NigelDeans) reported@virginmedia refer a friend £50 each cashback appears to be a SCAM. It's been three months now and I'm being passed from person to person, company to company. It's unacceptable and no legitimate company would surely put a customer through this??
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Luther Blissett (@LutherB40510976) reported from London, England@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Raffi (@RaffiGuj) reported@virginmedia any chance you can give me an update on the issue? site says would be fixed by 4pm its well over now. Been down over 5 hours.
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Tony Collier BEM (@ethansgrumps) reported@virginmedia Says there are no issues
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@CyberRebel (@CyberRebel4) reported@virginmedia Saying possibly by 7pm. Been down since lunchtime so not at all happy. And only two weeks since the last outage. Basically paying for no service.
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Stephan Hough (@StephanHough) reported@virginmedia They could not offer me a competitive price compared to other providers. There is just no incentive to stay with Virgin as a loyal customer and I will just have to switch somewhere cheaper.
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Capn LZR (@theoneyouknew) reported@virginmedia trying to PHONE you because my broadband is not working properly, what number can I use as the main number is full of robots.
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Kath Field 🇬🇧🏴 (@kath21_field) reported@ozziecjs @virginmedia Call their bluff & vote with your feet, call to cancel & a retentions team will give you a better offer👍🏻
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IDIC (@CharlieIDIC) reported@virginmedia down it went again
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Kate Holmes (@KateHol90819828) reported@virginmedia He was installing broadband, he knocked as we have it but he couldn’t see how it was patched down (i’ve no idea!), he’s not been outside their house whilst my WIFI has been off, he wasn’t at the green box either.