Virgin Media Outage Report in Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Reading, Windsor, Bagshot, Datchet, Weybridge, Amersham, Chertsey, Slough, Bracknell, Addlestone, Woking, Marlow, Uxbridge, Ascot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Windsor |
Internet | |
| Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidenhead, England
Latest outage, problems and issue reports in Maidenhead and nearby locations:
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Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
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Ged Weston
(@gedweston) reported
from
Richings Park, England
0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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leo smith
(@leosmudgersmith) reported
from
Iver, England
@virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service
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Lee Piper (Pip)
(@leepiper66) reported
from
Hillingdon, England
@cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Johno
(@Levellers66) reported
from
Spelthorne District, England
@virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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stupotpot 🏳️🌈🌹🏃🏻♂️
(@stupotpot) reported
from
Spelthorne District, England
@virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rajoo🇮🇳
(@Rajoo56473358) reported
@virginmedia @LutzSchueler Guess what, I'm still waiting for a resolution. Is there any hope at all? Does #Virginmedia actually give a damn about its customers?
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Tahirah Kauser
(@kauser_tahirah) reported
@virginmedia Yes work fine sencse moring it hard little kids demand wifi to be on to long u tool hole nigt fix prom
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Simon Menneer
(@WindyinSancreed) reported
@virginmedia How completely unhelpful. Your system doesn't work and you are basically telling me to walk to a phone box a mile away to call your colleagues and to let you know what they say.
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Cheryl
(@Cheryl00778797) reported
@virginmedia my dad contacted you 2 weeks ago regarding a new box as his has been damaged he was told 3-5 working days he has rung again twice in those 2 weeks and been told that it’s on the way but still no sign can you help???
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Chris West
(@chriswest1981) reported
@virginmedia Of course. The service consistently dropped out which meant it was often unusable. None of the engineers who visited were able to fix it.
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Graham Rogers
(@grahamrogers999) reported
@virginmedia It's a fast tbh. A real slap in the face how bad the install has been. The engineer said you would need all 3 with a big grin on his face
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Gas
(@PonDGazza) reported
@virginmedia Finally got to the bottom of it but I got hung up on twice by said Retention team, sent to different departments before finally having it annulled. Not sure if it’s a marketing strategy or not but it’s a time consuming & tedious process just to cancel a contract.
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WiredWorm
(@wiredworm) reported
@virginmedia Not so much damage - the door isn't fitted and when I tried to put it back on I wasn't able to - I think the door has been damaged or bent. Postcode for the area is DN35 7TD. It's a wiring cabinet right next to Queen Mary School. Hopefully that gives enough information?
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Adrian Turner
(@A_Turner100) reported
@virginmedia Why can't VirginMedia carry out a simple pre-pull on my property. Every time I phone I go round in the same loop and just get lied to by call handlers. I have no TV and Broadband after giving notice to Sky but VirginMedia just don't care. Appalling customer service
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Simon Hutchinson
(@HutchMedia) reported
@virginmedia - brand new customer here. Been with you around two weeks. Today the TV box has given up with no power. Called support who are going to send one out in 5 business days. Is this really acceptable??? Really hoping you won't be charging me over this period.