Virgin Media

Virgin Media Outage Report in Maidenhead, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidenhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidenhead, England 11/27/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: Woking, Reading, Amersham, Slough, Crowthorne, High Wycombe, Bracknell, Uxbridge, Windsor, Marlow, Maidenhead, Wokingham and Ascot.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomAmersham Phone
United KingdomReading Internet
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidenhead, England

Latest outage, problems and issue reports in Maidenhead and nearby locations:

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.

  • edmoses ed moses (@edmoses) reported from Harefield, England

    @Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.

  • Chivers67 Chivers67 (@Chivers67) reported from Addlestone, England

    @virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box

  • shiken93 marife narito (@shiken93) reported from Spelthorne District, England

    what’s happening to our internet Virgin media on & off service 😂

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions

  • Boanz62 Martin S (@Boanz62) reported from Reading, England

    @barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.

  • nicolajtaylor Nicola Taylor (@nicolajtaylor) reported from Egham, England

    @virginmedia No compassion or help for customers that are struggling! Disgusting attitude!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown

  • BallardEmmamay emma may (@BallardEmmamay) reported from Spelthorne District, England

    Have you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.

  • bucksbowler Bucksbowler (@bucksbowler) reported from High Wycombe, England

    @virginmedia Still having connection issues in High Wycombe

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.

  • nigel_dawson Nigel (@nigel_dawson) reported from Bracknell, England

    @virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡

  • encipi nyatacinta (@encipi) reported from Hillingdon, England

    @virginmedia PLEASE FIX THE CONNECTION

  • rfc_1871 Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England

    @virginmedia get your shit together ffs

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    And the checking service on Virgin Media page gets you nowhere.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_dentonn Sarah (@sarah_dentonn) reported

    @virginmedia is there an issue with service in areas of Northants? My parents (and others in the village) haven’t had signal for three days now in Geddington and struggling to get information from customer service.

  • rbr747 Rob Bruce (@rbr747) reported

    @virginmedia I have more information: we started the VirginMedia service in September/October (the previous tenants bought their own internet); it was a self-install. What do we do now given you have no dm facility? How does this usually end? Telepathy?

  • TCH5122 Tomh51 (@TCH5122) reported

    @virginmedia broadband not working AGAIN. Can't join a work meeting. Still waiting for someone to get back to me 23hrs after my original text enquiry, despite you saying it would take a maximum of 4 hours. You are the worst company I've ever had the misfortune to deal with

  • m_latif2 ML (@m_latif2) reported

    @virginmedia Good morning, I rang them a couple of days ago and they advised me they unable to provide me with fair price reflecting my circumstances of the poor service over the past 5 months. I will try again once more. But if you can help with my renewal that will be very appreciated.

  • d_yellowlees Duncan Yellowlees (@d_yellowlees) reported

    @presentations @virginmedia Interesting, I have terrible memories of bad customer service, but that was like 8 years ago...part of the issue is if not using the virgin line, have to wait ages to get a BT person out...

  • mrscee68 mrs cee (@mrscee68) reported

    @virginmedia She is moving house and was told that she would have new equipment sent. It never arrived so she was told to use her old equipment. It’s all set up, received a text saying It’s been activated but It’s not . Now through to a team who can’t even find her details

  • dmvillaret Dominique (@dmvillaret) reported

    @virginmedia I lodged a complaint as soon as i became aware. I’ve been fobbed off for almost a year and feel Virgin is just playing for time in order to dismiss me

  • biconic__ Alex 💫 (@biconic__) reported from Brighton and Hove, England

    @virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.

  • markballantyn13 mark b (@markballantyn13) reported

    @virginmedia Have given the 30 Days notice to cancel my account with you, not waiting any more

  • WStewartMaxwell Stewart Maxwell⛴ (@WStewartMaxwell) reported

    @virginmedia Got it, how does it help?