Virgin Media Outage Report in Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, High Wycombe, Bracknell, Rickmansworth, Woking, Weybridge, Windsor, Addlestone, Maidenhead, Amersham, Crowthorne, Uxbridge and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Internet | |
| High Wycombe |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidenhead, England
Latest outage, problems and issue reports in Maidenhead and nearby locations:
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Ben Evans
(@IamBenEvans) reported
from
Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
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LiamFitz
(@LiamFitz) reported
from
Rickmansworth, England
@jasonnisse @virginmedia @usainbolt @Ofcom I think I saw both of the pushing trolleys laden with loo roll around Sainsbury's yesterday. Normal service should be back later although there are rumours of a stock of hand gel being delivered at lunchtime
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@virginmedia Internet is down and you telling me to book a engineer, are you joking me... it just dropped a 9:00 this better be fixed as I 100% need to to do my job working from home safely under government guidelines.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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alex barnicoat
(@BarnicoatAlex) reported
from
Chertsey, England
@virginmedia Have been trying to contact customer services through chat and phone for the last 5 days. We went through the broadband order process. Reference number WS6730830. We are no longer moving due to COVID so need to cancel this. Please help.
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Nicola Byles
(@BylesNicola) reported
from
Rickmansworth, England
@virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon Holgate
(@ShannonGrai) reported
@virginmedia rubbish service! Almost 8 weeks, 7 engineer visits and 20 calls. No one knows whats going on when you call. Complaint service takes 8 weeks to hear back. Please can someone help!
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Sarah Paul
(@sarahh112) reported
@virginmedia Nice to see that your Customer Service staff haven't changed. They are still as unhelpful as ever! Have been promised callbacks, and been passed around like a parcel for the last four hours! Have now been told it will take a month to send out a new box 🤬🤬🤬
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darren george
(@darreng76461958) reported
@virginmedia Yes several times we have had a engineer out we have rebooked another engineer and now you have cancelled this why? We pay £96 per month for a service we are not receiving
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HarryA
(@Handrew94) reported
@virginmedia I can read what your page says, it's just not acceptable really. If you pay for a service and don't get it more should be done to help or compensate.
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michael sinclair
(@michaelacesmith) reported
@virginmedia So r u telling me there's a problem with people's home fibre currently, not just my sister, who pays for it.
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jay
(@jay25829159) reported
@virginmedia Since may home phone line has disrupted sometimes working sometimes not, and now for the last three weeks phone line has been dead also now the broadband has stopped for 1 week, i have made continuously making monthly payments for a service virgin are not providing
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✨The Queen in the North✨
(@megabethbob) reported
@virginmedia I cannot access your website via my mobile phone or on my laptop. When I call the automated line it hangs up on me and tells me to pay online. The my virgin media app just sends you to pay in browser. Your website servers are broken.
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Quirky
(@deejaycue) reported
@virginmedia Yes. This is my journey…Open VM app. Click on fault appt and there’s my booking. Then FAQ, then cancel appointment. Asks me to sign in to my VM. Scroll down to orders and appointments. Then my orders and appointments and low and behold, says I don’t have any !!!!! Total garbage.
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Jonny
(@Jonnydoesmedia) reported
@virginmedia moved to a new property 12 August, told it would be a simple switch over…still without broadband. Keeping getting told there is issue in the area and will be resolved in the next 24 hrs. My partner and myself both work from home so this is a massive inconvenience.
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Tatora
(@Tattypotamus) reported
@virginmedia Nothing is repaired. Your tech support that I have been in touch with denies any service problems. Can you please get your act together?!