Virgin Media

Virgin Media Outage Report in Rickmansworth, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rickmansworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rickmansworth, Hertfordshire, England 11/19/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rickmansworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, High Wycombe, Hammersmith, Watford, Southall, Hemel Hempstead, Chesham, Ealing, Wembley, Uxbridge, Windsor, Great Missenden, Hayes and Amersham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHigh Wycombe Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Rickmansworth, England

Latest outage, problems and issue reports in Rickmansworth and nearby locations:

  • TustainChris Chris Tustain (@TustainChris) reported from Hatfield, England

    @virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England

    @virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!

  • pintofbeer David Madelin (@pintofbeer) reported from Hammersmith, England

    @virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.

  • DrRichardPile Richard Pile (@DrRichardPile) reported from St Albans, England

    After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭

  • ElGuiri13 Michael McDermott (@ElGuiri13) reported from Barnet, England

    Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia

  • peter_boxer Peter Boxer (@peter_boxer) reported from London Colney, England

    A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration

  • pintofbeer David Madelin (@pintofbeer) reported from Hammersmith, England

    @virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)

  • Lauren_Sberry Lauren Scott-Berry (@Lauren_Sberry) reported from London, England

    @virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • montdog1979 Monty (@montdog1979) reported

    @virginmedia Can't you dm with online support

  • p_t272 P💛⚒ (@p_t272) reported

    Oh AND, when we have called numerous times to query this, we get told it was never cancelled (even though we have emails and cal logs to show this) and get hung up on. Disgusting @virginmedia

  • od_neil Neil Od (@od_neil) reported

    @virginmedia They are now saying 2nd march. Why can I not be a priority and they keep referring to the issue as being in the house. It's not indoors and I can't understand why this is not being logged correctly. I feel that 1 of 2 things will occur. No one arrives or not fixed.

  • NicolaiThomson Nicolai (@NicolaiThomson) reported

    @virginmedia Hi VM team No the agent didn’t get back to me. No issues with lunch breaks but the agent was assigned to my chat enquiry at 16:12 so 14mins before answering, then stating he is the right person to solve my issue. Then saying oh no I can’t, it’s lunchtime. This agent sandbagged

  • GaryMiller87 Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • MPD_Lass S-J 💙 (@MPD_Lass) reported

    @virginmedia I’ve tried you don’t get to speak to anyone and the mechanical system says there is no fault, no point in a forum as it’s your problem

  • Andy7264 Andy (@Andy7264) reported

    @virginmedia @stucoltdog Same here. Very poor service

  • AndrewH51032124 Andrew Harman (@AndrewH51032124) reported

    @virginmedia I am having intermittent internet connections in the Plymouth uk area please fix

  • Andy7264 Andy (@Andy7264) reported

    @virginmedia trying to get hold of someone to deal with issues is impossible. Can someone please help?

  • Sarah97851167 S S (@Sarah97851167) reported

    @virginmedia Could you tell me if you ha e any signal boosters in stock?