Virgin Media

Virgin Media Outage Report in Rickmansworth, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rickmansworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rickmansworth, Hertfordshire, England 11/27/2025 06:25

November 27: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rickmansworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, Hammersmith, Barnet, Watford, Amersham, St Albans, Barnes, Ealing, Wembley, Hounslow, Hemel Hempstead, Slough, High Wycombe and Chesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomSouthall Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rickmansworth, England

Latest outage, problems and issue reports in Rickmansworth and nearby locations:

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    Dear @virginmedia since you refuse to pick up your phones and there is no way to contact you I wish to cancel my broadband contract on march 05th. Please do not renew it.

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.

  • RichEPatterson Richard Patterson (@RichEPatterson) reported from Rickmansworth, England

    @virginmedia I have internet connection problems and cannot get through to customer support. Help!

  • tanvir_siddiqui Tanvir Siddiqui (@tanvir_siddiqui) reported from Hounslow, England

    @virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!

  • whealie Chris Wheal (@whealie) reported from London, England

    @virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Maidenhead, England

    @virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?

  • CMS200 Chris S (@CMS200) reported from London, England

    @virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!

  • MisterBoote Neil C Boote (@MisterBoote) reported from Ealing, England

    So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.

  • RichEPatterson Richard Patterson (@RichEPatterson) reported from Rickmansworth, England

    @virginmedia Not spoken to the team today but thankfully service has improved 👍

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Can I please DM you on this issue?

  • LisaKathryn5 Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johndoran21 John P J D (@johndoran21) reported

    @virginmedia 💩💩💩💩customer service spent last hour 25 mins to speak to someone…waste of time, due to finish with Virgin soon, come back with near offer…May stay, but do really want shocking ‘customer care’ from Adel, quote me £41…..near double I was offered💩customer care

  • steph_1187 Steph (@steph_1187) reported

    @skytv customer service is the worst I’ve ever received. Even after being a customer for 11 years. Thankfully I’ve now moved to @virginmedia

  • HelaShamash Hela Shamash (@HelaShamash) reported

    @virginmedia just be honest with us when your services will be fixed so that we can organise our lives - your stupid report page has claimed it would be fixed by yesterday afternoon, then evening, then this morning, now this pm. I don't believe anything you say anymore.

  • niallperks Niall (@niallperks) reported

    @virginmedia Your online chat never works, I can't make any useful changes online and you just hung up on me after waiting an hour an hold. Sort your **** out, why do you make this so ******* hard

  • ajay_who Ajay Who (@ajay_who) reported

    @virginmedia Broadband down yet again. Virgin media app denies there is a problem yet again. Great service??

  • MurphFM_ Kieran | MurphFM (@MurphFM_) reported

    Love being messed around by @virginmedia passed around to 4 different people over a 45 minute call, nobody helps & the last person to just hang up on me & still being no closer to sorting this issue. Cannot wait for this contract to end & get away.

  • RachaelPickford Rachael Pickford (@RachaelPickford) reported

    @virginmedia I’m comparing that with BT who sent a service engineer round to fix a problem at my daughter’s place which she hadn’t noticed because she was so used to the lousy service here, despite it costing over twice as much

  • microdoc Michael Crow (@microdoc) reported

    Getting really frustrated with #virginmedia. Such poor service. Agreed to send a Hub3 as not getting speed I paid for after trying to sell a not needed upgrade. Didn’t arrive! System glitch. Now on phone another hour and they don’t want to send it now

  • hi_ja_ck Jack (@hi_ja_ck) reported

    @virginmedia signal down now for 2.5 hours, but your web tool has only now (11.15) acknowledged issues at our postcode. Can I register anywhere the fact that we’ve actually been offline since 9am?

  • Tabatha18017600 Tabatha Smith (@Tabatha18017600) reported

    @virginmedia your retention team are shocking. They keep offering me a price and not changing bill to it and then say my previous call never happened. Bunch of cowboys