Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Acton, Slough, Isleworth, Edgware, Harrow, Windsor, Wembley, Bushey, Radlett, Watford, Willesden, Northwood and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Wi-fi | |
| London |
||
| London |
Internet | |
| London |
Total Blackout | |
| Acton |
Wi-fi | |
| Slough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia I’m on M600 Fibre Broadband. On my account it says ‘our broadband doesn’t get quicker than this. You’re on our top tier broadband!’ If I got a Hub 4 and 1gb broadband, would that guarantee a stronger and faster WiFi network?
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Yes I’ve done all that and it said the signal was weak. Pressed the button to optimise the WiFi or router or whatever it is and that didn’t work. Is it not the job of the router to emit a strong WiFi signal? All the devices trying to connect are modern and up to date.
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia I did all that yesterday. On the laptop that recorded a speed of 1.28mbps, when I put the Ethernet cable in, it was 254.99mbps. On the Apple TV, it went from 1.06 to 651. It’s not just these devices, these are the worst examples
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Torbaf
(@JunaidJuned86) reported
from
Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!
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MOMO
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Anand Baria
(@anands_) reported
from
Brentford, England
@virginmedia The service resumed after about and hour. Thanks
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Rodgers
(@alexrodgers119) reported
@virginmedia Thanks for your reply, I haven't had a chance to test it this morning. Last night I couldnt get a consistent wired connection from 21:00 to 23:30 & the WiFi speed was also very poor. Upload speed was particularly rough. Just renewed my contract so not overly impressed 😕
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Harneet Singh Bains
(@HarneetBains) reported
@virginmedia Starting to regret moving to VM. Never had such a poor experience with any other provider before. What good is having thr fastest speeds when the broadband is down altogether multiple days over a short period? Thats 3 days of work that have been impacted for me in a month alone
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Sreeni Reddy
(@sreeni_d) reported
@VMO2News @virginmedia @goodthingsfdn Can you get the paid service right first? Internet is down, diagnostics page says there is an issue in the area, and will be fixed by 3pm???? Are you kidding?
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Andy Salmon 🐟
(@fish01551) reported
@SkyHelpTeam Have sky sports via virgin media and want to watch on tablet. Had sky sports tv app and could sign in via virgin to watch but now saying not compatible. Tablet is Android 9 , is it only only android 10 now ?
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Adam Scott Kennedy
(@birdpretavoler) reported
Not very often I venture onto Twitter these days but today I’m here to call out @virginmedia for the worst customer service EVER!!! Simple task of cancelling a contract… nightmare! AVOID AVOID AVOID! F**king LIVID here 🤬
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Andy Salmon 🐟
(@fish01551) reported
@albion_gaming customer of sky sports via virgin media - was working other day now says incompatible with device
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PlanYour.Website
(@planyourwebsite) reported
@Simon_Clemson @VMO2News @virginmedia Simon, what area are you in? our CEO is in Burton-on-Trent and has had no service since 9am 4th August.
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Ian
(@iToon9) reported
@virginmedia A replacement hub but the issue is outside the house not the hub I had this same issue around 5 weeks ago… Now I have to work in the office because the connection is unstable not very safe really 👌🏼
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Charlie Parkes
(@t2nafish) reported
@virginmedia I was better off with 20MB broadband with PlusNet than this **** 350MB fibre. Intermittent speeds, router shut downs. Had 3 engineers out and still can’t fix the problem. Just get told to follow the link on the text message. Total cowboys!
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rockshah
(@rockshahuk) reported
Another day another @virginmedia broadband outage. 3 days in a row