Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Barnet, Watford, Amersham, St Albans, Barnes, Ealing, Wembley, Hounslow, Hemel Hempstead, Slough, High Wycombe, Southall and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Barnet |
||
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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Bhaven Dusara
(@Fatty_Koo91) reported
from
Harrow Weald, England
How can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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jeanne smith
(@jeannesmith1) reported
from
Hillingdon, England
@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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Umar 馬 ➡️ 🇨🇭
(@UF1902) reported
from
Hounslow, England
@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Urban Edge Capital
(@UrbanEdgeCapit1) reported
from
Brentford, England
@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@rob_candeland) reported
@GSpellchecker @wez_mon @virginmedia I've had exactly the same issue with Virgin. My 4g and 4g+ randomly stopped working for in my local area, but works elsewhere. Strange
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Tilly's Mum
(@lawes7878) reported
@virginmedia How long would this take? You as my service provider should be actively sorting this? Not waiting on a community of people to comment. I can see loads of comments about this already on this back early last year?
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Jeff1photo
(@Jeff1photo) reported
@virginmedia hello virginmedia, you've sent me an e-mail today to say I didn't pay my last bill. I did pay it and you've sent a confirmation. Bill from 28 Jan due 17th Feb, paid on 17th Feb, confirmed as paid. Can you sort it as you're "contact us" link doesn't work.
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helen toogood
(@helen_toogood) reported
@virginmedia I’m waiting for a call from your complaints department. I was going to leave and was promised a package with better Wi-Fi and the hub 4 to be told today that is not so and it would cost over £240 early disconnection fee and our Wi-Fi has been downgraded. Shocking service!
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helen toogood
(@helen_toogood) reported
@virginmedia We’ve had numerous calls. The speed is fine but it constantly drops out and is not usable. We use our phones data at home rather than our Wi-Fi! I feel lied to and to be told I’d have to@pay to cancel is astounding!
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Hash Milhan
(@hashir) reported
@virginmedia The internet is back up now. How do I cancel the appointment
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venova🥀
(@vnvah) reported
i know this is a childish joke but seriously who ******** came up with the name Virgin Media for a company and who greenlit the name?
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Anne
(@AnneLucerne42) reported
@virginmedia 2. So many promises which were false. Truly appalling customer service. Capped by Virgin want to collect my equipment today as contract cancelled except my contract finishes on 26/2. 🤬🤬
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Omran AL HABBAL
(@omranalhabbal) reported
@virginmedia Yes I still need help..I want to have my mobile contract and your website is not letting me reset my password…it keeps saying that something is wrong…the team wasn’t helpful and kept referring me to a random departments then just shut the phone…
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Lauren
(@laurenmay_xo) reported
@virginmedia Another 5 days potentially more on top of a 3 day loss of service update doesn’t communicate much urgency for those working from home… is there a way to get a more accurate idea rather than an estimate? This can’t be a normal amount of time