Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Windsor, Hammersmith, Wembley, Ealing, Southall, Watford, Barnet, Hounslow, Maidenhead, Amersham, St Albans, Barnes, Hemel Hempstead and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Internet | |
| Windsor |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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millie p RN RHV QN
(@melvinabrose) reported
from
High Wycombe, England
Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Hounslow, England
@virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Kerr
(@AdamNKerr) reported
@virginmedia No....your customer person even told that "Either (i) your account has been hacked or(ii) we have merged someone else's account with yours. They said (ii) was the most likely...and you've mis-charging me also
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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GrayBeardThe1st
(@Gray_Mikey) reported
@virginmedia Still no progress and no update on that link, other than the post code is having issues. This has been going on well over 24 hours now. How is this taking so long to fix?! Post Code is PR5 for the record.
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Morris Dance Dance Revolution
(@el_wortho) reported
@virginmedia For the last hour the service has been intermittent again
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Jay
(@JayVtid) reported
Not one to complain usually but @virginmedia are annoying af. Any time we have any bad weather their services **** the bed. Infuriating.
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Eva Montemaggi 🇺🇦🇪🇺
(@EvaMontemaggi) reported
My phone provider @virginmedia seems to be down. Just when I'm travelling. 😬
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John Telfer
(@johntelfer68) reported
@virginmedia Phoned the number given and was told I could not get fibreoptic at my address DESPITE THE FLAT ABOVE US HAVING IT!!! Was told I could talk to technical team but they are the ones who have ignored me TWICE. I am an O2 customer so was expecting a bit better than this. VERY ANNOYED
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justine
(@justine82601298) reported
@RemiKennedyH @virginmedia Well John was a lot of help @virginmedia 3 weeks and counting
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Adam Kerr
(@AdamNKerr) reported
@virginmedia No....your customer person even told that "Either (i) we've been hacked or (ii) we have merged someone else's account with yours. They said (ii) was the most likely as you've been mis charging me
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Adam Kerr
(@AdamNKerr) reported
Has @virginmedia been hacked recently? I have someone else's email address on my account and support can't give me an answer. Has anyone else had the same issue? @DailyMailUK