Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, St Albans, Watford, Hammersmith, Barnes, Ealing, Wembley, Hounslow, Barnet, Hemel Hempstead, Slough, High Wycombe, Southall, Chesham and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| St Albans |
Total Blackout | |
| London |
Internet | |
| St Albans |
Total Blackout | |
| Watford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Franco The Cat
(@FrancoThecat) reported
@virginmedia We have your broadband. For several days videos on Twitter not playing when using WiFi. Any idea when this will be fixed ? I see several others experiencing the same issue.
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Lliana Bird
(@LlianaBird) reported
@virginmedia yes - i have the details of what i was charged and what i “should” have been charged as a new customer from them. Also was charged installation fee. also i’ve been charged for another months bills. and...i’m worried the tv and phone equipment won’t arrive before 19th july...
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Dr FI
(@DrFIndex) reported
@virginmedia Even when I was told when I was setting up the contract if I moved and it wasn’t serviceable I could cancel “no problem” without charge? Either your rep didn’t know your terms or lied
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kobi
(@kobi67780382) reported
@virginmedia Still not working but ur tech support said it’s a area issue so fingers crossed
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aleck
(@euler8532) reported
@TwitterSupport @Karen19591 As with @Karen19591, we’ve had the same problem using Virgin Media on all iPhones, iPad and desktop. Is there any info yet about what’s happening? I don’t want to be stuck using 3G and don’t have a second WiFi source to access. Thanks, hopefully, in advance.
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Claire Jordan
(@cjordantrousers) reported
@virginmedia intermittent WiFi in LS15 is there a problem?
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Andrew Balfour
(@Andyyb33) reported
@virginmedia Yes I would do that but the Internet is down altogether and it won't connect at all.. im on 4G at the minute
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Alan
(@alantucker) reported
@virginmedia Happens too many times and for too long a period for a fix.
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Gibz @ Just Chillin'
(@Mega_Gibz) reported
@virginmedia I've contacted Yodel's customer service but basically the new router I was supposed to be getting yesterday hasn't shown up yet. The Engineer is also booked for today, so hoping it arrives.
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Tas Stokes
(@tas8583) reported
@virginmedia Sure: Virgin Media Outage Update - ID: F009155937 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team