Virgin Media

Virgin Media Outage Report in Rickmansworth, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rickmansworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rickmansworth, Hertfordshire, England 10/20/2025 01:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rickmansworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Barnet, Slough, Hammersmith, Wembley, Ealing, Fulham, Harrow, Maidenhead, Amersham, Welwyn Garden City, Hounslow, Stanmore, Hemel Hempstead and High Wycombe.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Rickmansworth, England

Latest outage, problems and issue reports in Rickmansworth and nearby locations:

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia That doesn't work when you have to use a work proxy filter and you think it not on your network, and when going to that website on another device it's disabled, this is why I asked for it to be removed as disabled for you is not disabled.

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia Hi is there any way remove your "Advanced Network Error Search", it is stopping me access company related sites, if I want to search I would use #Bing or #Google. Look forward to having this removed not disabled from my account ASAP.

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginhelp as much help as @virginmedia ABSOLUTE DISGRACE 5 days trying to speak to someone, and no replies to the link you told me to contact you on! I can't even bloody get disconnected coz I can't get through!!!! AVOID AVOID AVOID ANYONE THINKING OF LEAVING SKY ETC !!!!!

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    @k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginhelp Virgin Media.FOUR DAYS now. They make you hang on forever then offer you a link to your mobile, and when you message on that as instructed, they never come back to you. Absolute disgrace. My bill has gone up by another 20 quid a month. I will NOT be paying £120 for this service!

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginmedia After FIVE DAYS, hours on the phone, messages via the link you sent me etc, I hearby give notice that I have now CANCELLED my direct debit. If you want payment this month and keep me as a customer after 14 years of payments, I suggest you contact me today!

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @KatherineG90 @virginmedia I am having this exact same problem! Five days now. Have you had any joy? I've cancelled my direct debit now. Maybe now they will call me 😡

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @Raineyballs @virginmedia I'm going to if they don't get back to me. Shocking customer service 😡

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown

  • hexham1971 adrian skelton (@hexham1971) reported from Barnet, England

    @virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks

  • peteholbrook Peter Holbrook (@peteholbrook) reported from London, England

    @virginmedia is their an outage in SE London ? I’ve lost everything.

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    @virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!

  • Cathemc Cat McNally-Hughes (@Cathemc) reported from Hounslow, England

    @virginmedia is there an outage in London TW8? WiFi worked fine last night abs now won’t connect. Have tried to reset ect. Thanks

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡

  • Cathemc Cat McNally-Hughes (@Cathemc) reported from Hounslow, England

    @virginmedia are there internet issue in London TW8? Can’t connect to wifi. Have been through troubleshoot guide and still no luck.

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    Thanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiskyWizard31 Wrestling With Whisky (@WhiskyWizard31) reported

    @Rich_Drams @virginmedia The automated lady offered to take £3 off my bill. Hell no. Now I'm in a queue waiting to cancel.

  • BitsVlog BitsNPiecesVlog (@BitsVlog) reported

    @zdlifestyle_ @virginmedia 😲 Wow that's some bad customer service right there.

  • ShitofHan Han🌹 (@ShitofHan) reported

    @virginmedia Been on the phone and not much help. Told us to see what happens in the day and ring back later.

  • mick81670 w33wmk81 (@mick81670) reported

    @virginmedia what's the deal with the broadband being consistently garbage. Pay top package and its constantly kicking out or just not connecting. Done all the trouble shooting,stopping me working, not fit for purpose.

  • mouthwaite tamzin outhwaite 💙 (@mouthwaite) reported

    Ok @virginmedia I really thought we were getting somewhere but after spending another 26mins on hold today,you said my security details are wrong. They were correct when I spoke to a human yesterday. My daughter is missing vital classes due to WiFi not working properly

  • grumppot GrumpPot 😷 (@grumppot) reported

    @virginmedia I don't want to complain. I want answers! You keep sending engineers for no apparent reason it seems - there is a problem in the area, your website says there isn't, the forum it says it was fixed yesterday, the issue is your signal, not my equipment, etc. You haven't got a clue.

  • staceymccarth14 Stacey Mccarthy (@staceymccarth14) reported

    @virginmedia I have contacted yourselves on the number you gave me this morning but haven't had a reply yet, this is the thing, nobody ever around to speak to the customers and on text somethings don't come across the way you want them too that's why this problem isn't getting resolved

  • beatieedney Beatie Edney 💙(freelancer) (@beatieedney) reported

    @thistimcrouch @virginmedia Tim - I heavenly had internet for over a week now. @virginmedia bot texts me every day and has me go through the same rigmarole each time - then says a human will ring me in up to 4 hours. They never do. I’m on an endless cycle - text, bot, reply, reboot, eat, sleep.

  • Emma___C Emma Collins (@Emma___C) reported

    @virginmedia hello! I've tried ringing (not working) and I did the online portal which just told me to ring/use the app. All I want to know is can I change my bundle to just broadband? Thank you

  • PhDHunter Steve Morton 💙 (@PhDHunter) reported

    Hi @virginmedia - really struggling with our broadband stability. Hasn't dropped fully, but bouncing between 5-50mb/s - causing issues. Should be 100mb/s. Can accept a bit of a drop because we have multiple devices online and connected by WiFi but 95% drop is a bit much?