Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 06: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hemel Hempstead, High Wycombe, Southall, Fulham, St Albans, Barnet, Watford, Hayes, Harrow, Slough, Ealing, Wembley and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
||
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia All I wanted to get across is that the reputation it brings to the company is really bad
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Jason White
(@JasonWhite09) reported
from
Hounslow, England
@virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Akshay Vara
(@ThatGuyAkshay) reported
from
Brentford, England
Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Allison rowlands
(@Allison98931244) reported
from
Harrow Weald, England
@virginmedia having the usual crappy issues with virgin no tv tonight cant wait to leave this useless provider
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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ICEMAN 288 Marky T
(@288ICEMAN) reported
from
Hounslow, England
Virgin media - useless Customer service thanks for **** all !!!!
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lils M
(@themixedwon) reported
@virginmedia Right so you're saying what I'm paying for means I need to have an ethernet cable to every device, including my phone? There's no mention in your response of any help or any indication of when this will be fixed??
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dawn hare
(@dawnhare1) reported
@virginmedia not responding to phone calls internet is generic response and you don’t answer Twitter 0/10 for customer service.
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S
(@szjszjszj) reported
@folkwhore_ @Crawfy2k9 @virginmedia Absolute joke your service a joke
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Dominic Strong 🇬🇧
(@Dstrong1991) reported
@virginmedia i have 200mbps package and I’ve only got 23mbps download speed, is there a technical problem in the Luton area?
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tony p hatch
(@tonyphatch1) reported
@virginmedia Had enough WiFi absolutely pony , paying top dollar and can hardly get any coverage in my area for months now !!!!!! Spoke to customer care in the uk , gotta love the Geordie accents!!!!! Try rebooting your rooota man !!! Yeah done that !!! Still no coverage !
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S
(@szjszjszj) reported
@AquariusDg @virginmedia Agree and we had no wifi all day- not fun no Wifi or TV etc in lockdown and the joke is Virgin customer service inform you to track via virgin website- a bit hard with no wifi- do the maths Virgin !!!
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Cpt. Ralph
(@Te_Witt_Te_Woo) reported
@bobthe_dolphin @virginmedia We had the same issue...had to get a BT hub thingy to make sure the whole house had decent speed.
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Top Totty
(@daddytotts) reported
@john_nufc42 Don’t know which is next ... I’ve got Virgin Media which I’m happy with and generally doesn’t cause me any problems ... I use only internet connection for everything .. computers, all TV channels, tablets, phones (all the wifi) Netflix, Prime etc and don’t have a problem.
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Gringogaz
(@gstevenssmith) reported
@virginmedia ABSOLUTE WASTE OF TIME trying to get through to cancel an account. Literally 3 hours on the phone being passed around 4 times to then be cut off! Great at taking your money but **** at customer service.
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Dr Catherine Dormor
(@catherinedormor) reported
@virginmedia can you give an update on restoring the tv? I’ve paid for a box set and now unable to watch two nights in a row, most on demand tv unwatchable too. Internet and tv have been terrible all over Christmas, which given the amount in paying per month is forcing me to jump