Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Acton, Ealing, St Albans, Bushey, Slough, Isleworth, Wembley, Ruislip, Fulham, Radlett, Northwood, Greenford and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Watford |
Internet | |
| London |
Wi-fi | |
| Acton |
Total Blackout | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SallySunshine
(@KhaleesiKat) reported
Appalling customer service from sales @virginmedia this morning. I only wanted info as flat moving to has NTL box on wall. Queried hardware. When I would give my name to action a sale as I’m not ready yet she disconnect call. Still don’t have answers. Why should I bother?
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𝗠𝗮𝗿𝗸 𝗦𝘁𝗼𝗻𝗲𝗵𝗮𝗺
(@Spooky3lectric1) reported
@virginmedia Yes, same problem wired or using WiFi. Download not affected (still hitting 550Mbps). According to router stats I have upstream issues, power is too low (31) and on 16QAM, which usually indicates noise on the circuit. Normally would expect 64QAM and power above 34, apparently.
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GTT
(@Gturv) reported
@virginmedia No, but I had 2 lengthy chats to support this morning when they tried various things. A V6 box solves this.
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Andy Packett
(@Packettman1979) reported
@virginmedia Is this freephone? I was charged a massive amount previously calling Virgin just to report an issue. Another disgraceful reality!!
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💜💙Roopa Benstead💙💜
(@RoopaBenstead) reported
@virginmedia Yes the issue has been resolved with the broadband but not with my bills. I’d like this to be sorted out. It’s the principle of something being promised and not being delivered
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Spencer Clark
(@Spencer28783836) reported
@virginmedia STILL NO PHONE CALL! What on earth do you guys do day by day? Accept phone calls, promise to do something (multiple things) and then never follow up. This is honestly the WORST customer service I have ever experienced.
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Pete 🇪🇺🏴☠️🍳
(@PeteWMarshall) reported
Received a letter from @virginmedia informing me my internet would be down on Thursday for upgrades. They have, however, decided to take it down today instead without any warning or notification of the change. 1/2
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rich1186
(@rich11861) reported
@SkyHelpTeam Can you arrange for someone to contact me as I’ve been trying since 10am and at this point seems easier to cancel and get a new account set up with @virginmedia
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jamie turnbull
(@mancmonkey) reported
@virginmedia what is happening with your service in Wn25xu? Been off since last night, total disgrace in this area, might have to give my custom elsewhere, shame really after 20yrs as a customer
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Zeeshan Chaudhry
(@chodderzz) reported
@virginmedia Still absolutely appalling customer service. All I want to do is cancel my package and have been on the phone, chat, WhatsApp and phone again since 9:30 this morning and still nothing. Is it really that hard for Virgin to just give what the customer is asking for?