Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Ealing, Southall, Watford, Barnet, Hounslow, Maidenhead, Amersham, St Albans, Barnes, Wembley, Hemel Hempstead, Slough and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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Richard Pile
(@DrRichardPile) reported
from
St Albans, England
After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Chris Tustain
(@TustainChris) reported
from
Hatfield, England
@virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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Peter Boxer
(@peter_boxer) reported
from
London Colney, England
A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon 🍺👍
(@beerinthesuburb) reported
Internet has gone down in my local area and Virgin Media say it won't be fixed til 8pm. Calling it a day and going hunting for cask ale.
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'Tubs'/Kevin Thorpe - @iamaweasel🇪🇺🇮🇪🇬🇧🇺🇦
(@Tubs05914379) reported
@virginmedia Account issues &, frankly, trying to speak to a member of your team is all but impossible But then that's deliberate on your part isn't it.....
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Derek Turpin
(@thedelboy) reported
@virginmedia Since 1400,hours it's been perfect, the outage last month was an administrative error on Virgin Media's side,thank you for your reply. That's how Virgin used to be until just before the Lockdown.
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Jacobo Jimenez
(@tweetsbyjay_) reported
@virginmedia we are having to tether off our mobiles just to be able to work (using up our data) - we gave you prior notice of our move and were told we'd have our network up and running by Tuesday just gone.
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Rob McCluskie
(@RobMcCluskie) reported
It’s laughable #virginmedia say in my house and literally the only room that can get WiFi is the from where the router is and I’ve got 350gb speeds ! #awful #painful
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dc1984
(@davecoats1984) reported
@Murfinzola @virginmedia I cancelled my service on Saturday. It took me 35 minutes to get the guy to cancel my package. Kept trying to talk me round. Poor customer experience. I wouldn’t expect a quick response mate
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Dave Matthews 🇪🇺🏳️🌈🖤
(@HeronXdave) reported
@virginmedia there is a problem with WiFi in Manchester M1. Any updates?
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Slim Bronson
(@JackNorman1995) reported
@DarrenRatcliffe @virginmedia Good luck mate, it'll be down in a few weeks and all they'll say is "there's a problem in your area"
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AndyB
(@andyb3303) reported
Received an email fm @virginmedia to tell me my complaint had been resolved and closed. Funny how that's the only time I've heard from them and the complaint is extant. V poor customer service.
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Derek Turpin
(@thedelboy) reported
@virginmedia I have just read that the outage lasted only 15 minutes? Either someone is misleading the Media or the Media are misleading the Public! I called yesterday as my BB+ TV were out from 9pm until 6am yesterday+ today it went off for over an hour.Last month 10 days faulty