Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, London, Wembley, Hounslow, Watford, Barnet, Hemel Hempstead, Slough, High Wycombe, Southall, Chesham, Uxbridge, Windsor and Great Missenden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hammersmith |
Wi-fi | |
| Ealing |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒
(@TimmyLDN) reported
from
Ealing, England
@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Nataliya Klymko 🇺🇦🇬🇧
(@KlymkoNataliya) reported
from
Southall, England
@virginmedia can you confirm if there's an outage in my area (area code 21)?
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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robbo
(@brobbo55) reported
from
St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cassandra Mayer
(@cass19may) reported
@virginmedia now here's a shocker. Your service status yesterday was wrong. Just like every day since 8 Sept. No promised resumption of services at 3pm. In fact still no services at all.
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Sam
(@Sammybluebell) reported
@simonmayo @virginmedia Phone to cancel, they will probably give you a discount too
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neilalan
(@neilalan12) reported
@virginmedia This was done yesterday and was treated like rubbish a manager should be calling me back again today as they was yesterday so am not holding my breath. I will never recommend anyone chooses your company after this and the lies your staff are prepared to tell.
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Rebecca Tarbox
(@beccysocks) reported
@simonmayo @virginmedia Absolutely the worst company to get hold of, and when you do they are rude and unhelpful. I asked for the complaints department and was told they didn’t have one!
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Bradley Russell
(@1BradleyRussell) reported
@virginmedia Hi, could I get a freephone number or DM you about an ongoing issue? I’m a tenant who doesn’t have access to specific account info and that keeps being an issue when I try to contact you
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Martin Forrester
(@fozzaf) reported
@virginmedia question re new WiFi hub. Got 6 days ago but not had the chance to hook it up. Would old hub be disconnected as we have been without Internet access. Devices connect to WiFi, no Internet. Loathe to try hooking up the new 1 if area outage. Status Page not changed DD4
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Liz Loz 💙
(@lizloz) reported
And @virginmedia won't accrpt less than my final month of service plus, the late fee even though it can't be late plus next month when I'll have been disconnected. They give no access to any other way of paying, you can't pay less than they say... So I'll just not pay then
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Cindy Kneale
(@KnealeCindy) reported
@simonmayo @virginmedia Don’t be ridiculous!! You will be asked to complete a questionnaire about customer service later btw 🙄
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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Nick Blake
(@nickblake1965) reported
@virginmedia you've locked my email for the past 48 hours and now the service team has to EMAIL another team to unlock it..'hopefully within another 48 hours'. Maybe those 5% price rises every 6 months could pay for a more modern approach?