Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hemel Hempstead, Hammersmith, Slough, High Wycombe, Watford, Southall, Chesham, Ealing, Wembley, Uxbridge, Windsor, Great Missenden, Hayes and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hemel Hempstead |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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aka13
(@Aka13K) reported
from
Hillingdon, England
@virginmedia all services down for me in UB10 after the thunderstorms an hour ago? Any updates on what’s going on? Your website says all is well but clearly not as I hv no signal on TV or Broadband since 12.15pm
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Tim Kirkby
(@rebmit1) reported
from
Hillingdon, England
@virginmedia broadband down yet again.... Area 14
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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Indra
(@indra_och) reported
from
Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Harris
(@harr12878071) reported
@dundee8cologne1 @ChrisN1978 @virginmedia It’s also a service and if you charge people for a service, when that service is not available (for any extended time) then you should be reimbursed. Technological or not.
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Doc Cotton
(@DocCotton4) reported
@virginmedia @PaulStokes_ Internet is still down in Newcastle, can’t get through on phone or response on here
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BradTRC
(@BradTRC) reported
@jackgregory8976 @virginmedia @KatieXKathryn I’m not even a customer anymore, my uncle is but I cancelled mine 6 months ago for the constant issues, but it is still ridiculous that in the 21st century there are constant issues with Virgin Media.
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Jam
(@0r9anic) reported
@virginmedia My service is fine. But why not integrate SIM or similar into routers, with 02 or whoever, for backup connectivity. SIM could filter spam too when router is online.
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia No I'm not wasting my time and if you checked I have reported issues by phobe and via Twitter. I will leave as you know there have been issues and you ought to refund your cudtomers...we pay a lot and you do not provide a service nor act decently
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Hayley Edwards
(@hayleyed74) reported
@virginmedia It seems the 'outage' deleted the network settings on the tivo box. Reentered them & it solved the issue. Might be worth mentioning it to other customers so they can fix their issue. I did put a tweet out this morning explaining what I did & might help
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Bing bang bong
(@draculasho) reported
@virginmedia @virginmedia I've been trying all morning to reach you about an issue I'm experiencing with my WiFi and have had no luck. Your customer service skills are absolutely appalling. I had my services turned off but paid my bill 9 hours ago now. What is going on?!
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Dennis Reid
(@DennisReid7) reported
@virginmedia @FemninkTattoos Are we going to be refunded for the loss of service? We pay for an expensive service that was not available and should be compensated
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WAYNE
(@wlivermore1973) reported
@KatieXKathryn @virginmedia Can somebody please contact me so I can cancel. I wouldn’t normally bother but it’s not about yesterday the service has been rubbish for a while now and I want out.
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Brigantian in Exile
(@Wenxue2222) reported
@virginmedia I'm just a little confused as to how the power supply to your entire national TV service links into the function of your website, which was down too. Also no backup power supply for either of these things? Usually a server hosting a major commercial website would have that.