Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Hammersmith, Maidenhead, Southall, Barnet, Watford, Amersham, St Albans, Barnes, Ealing, Wembley, Hemel Hempstead, Slough and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Bobby Birchall
(@bobbybirchall) reported
from
Ealing, England
@virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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Sam D
(@s11kda) reported
from
Harrow Weald, England
@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
When can i leave from the poor service which is @virginmedia ?
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
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Mihir R Benison
(@misterBeno) reported
from
Harrow Weald, England
@virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia there is another internet outage again in the area what’s going on?
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ugly Boy the Free
(@BarelyAlive95_2) reported
@amyymaundd @MoneyDreams_x Because we already bought the tv, pay for the electricity and pay for the tv subscription service (virgin media, sky etc). So why should I have to pay tax on top of that to watch my own tv through fear of being fined £1000 or going to prison?
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w
(@bigwillystyle81) reported
@virginmedia why does this keep happening with my father in laws bill! The third month in a row he has had problems to be told it has been sorted but the same thing each month! This is a joke, something needs done!! @BBCWatchdog you need to have a look into virgin please
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BEELZ3BUB84
(@beelz3bub84) reported
@JamesPCoppin @virginmedia Mine has just cut out again also, this is an everyday thing, ethernet is fine but WiFi cuts out at any point. Tried splitting both GHz, change channel, unchecked optimization. The hub 3 is useless and virgin knows this as always mentioned in their threads so calling up to cancel
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia I have total loss of service since Friday afternoon and there is absolutely no way I can report this. All I have received from you is “our team is working hard to get this fixed ASAP”. I would like to know what is the team doing exactly since this wasn’t fixed ASAP
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lmh139k
(@lmh139k) reported
@virginmedia does anyone have anything good to say about Virgin Media? The nicest thing is they ****? They have had problems for weeks nownin the west London Area - how can we work? Neigbours are up in arms. So who shall we leave for? Sky?
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Rob Enifer
(@EniferRob) reported
@virginmedia I have been waiting SIX MONTHS for my SIM card now. My formal complaint has been on your system since 9th February and the issue is 'Open'. I'm running out of words to describe just how poor this is. What is going on, how can any business be ran like this?
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Petemck
(@Petemck1) reported
@virginmedia Various issues from dec 20. Int service / billing / customer service . No existent replied / multiple contacts
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Red Jesse
(@RedJesseLtd) reported
@virginmedia Same every time. “We fixed it!” I Check it. You haven’t fixed it. Its doing my head in. Just fix it properly.
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curtis booth
(@blueboy361) reported
@virginmedia No faults at all been goin on about 4 weeks just keep getting told to turn my router off and on which lasts about 3 hours before my tivo box upstairs isnt receiving a signal everywhere else is fine that's what makes me think it's the tivo box which needs replacing
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Red Jesse
(@RedJesseLtd) reported
@virginmedia I’m trying to look on your app but it isn’t working as the WiFi speeds are crap. Roughly 2 tablets 3 phones sometimes one pc. But this is besides the point. Service is down for the whole street. It’s nothing to do with number of devices.