Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Watford, Hounslow, Hammersmith, London, Barnet, Hemel Hempstead, Slough, High Wycombe, Southall, Chesham, Ealing, Wembley, Uxbridge, Windsor and Great Missenden.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
TV | |
| Hounslow |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Amir Sharabi
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Marko Valonen
(@MarkoValonen) reported
from
Brentford, England
@virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia system. Had gone down here in W10 your website shows no problem. Always the same. Phone service rubbish #badservice #poorquality @GripeO_Feed @GripeO_Outreach
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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alastair mccoll
(@alastairmccoll) reported
from
Brentford, England
@virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zeta.J
(@gitaji) reported
@virginmedia Hello, I am disappointed that after being a loyal customer for over 12 years I have been asked to pay for equipment. I moved house and VM do not have cables so I have to go with another provider. They still want payment for equipment
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Chazz Coombes
(@CharlesCoombes) reported
2of2 @virginmedia, so paying for a service that is unreliable & not working. When i call to sort it just go round in circles with a computer, just want to speak to someone. Or simple answer is i take my money else where. End off
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Susana Mendonça
(@susana_mendonca) reported
@virginmedia what is going on with your broadband?! Your customer service just told me wifi in N11 area wouldn’t be working until Tuesday!! How can it take that long to fix it?
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Chris Richmond
(@richie8410) reported
@virginmedia Yes as I say you just keep moving the time back from 23:45 last night to 10:00 this morning; and no doubt another push back to a thin air picked time in the next 35mins. Presumably same issues in KT as TW that we have had several times the last cpl mths and aren’t updated on fix
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Nader Jegham
(@Naderjegham) reported
@virginmedia Regarding the V6 I was told they’ll send me 1 but when I called back to get help with the internet I asked if the V6 was on order and was told there’s nothing showing in my account. As for heating router is hot to touch and requires rebooting constantly
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Chazz Coombes
(@CharlesCoombes) reported
@virginmedia Hi, yes i am when i enter my details i just get redirected back to the start of it all. Such a poor service. I have been a loyal customer for many years now & with the continued issues over the last year or so. Think its time to move on from Virgin
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alistair.sterling
(@alistairster1) reported
@virginmedia Issue updates We can email or text you (your choice) with updates on this issue, and tell you when it's been done. This is cut/paste from virgin website. So again no answers given to my questions. Where are my updates for ever moving fix time (now 12 pm was 9am and then 10am)
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My quiet account
(@CaSurreyLady) reported
@virginmedia Wow your connection is really struggling the last 48 hours. I’ve been fortunate to not have any problems prior to this…what’s going on?
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Hubster
(@Hubster999) reported
@brucemurchie @virginmedia Not a good idea declaring outages in a postcode district. Well known that burglars trawl provider feeds, knowing all those security cameras will be off line. Suggest you stick to private messages rather than attracting trouble to our area please.
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Sankar
(@sankark4) reported
@virginmedia No reply received yet on the complaint.