Virgin Media

Virgin Media Outage Report in Rickmansworth, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rickmansworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rickmansworth, Hertfordshire, England 12/04/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rickmansworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Windsor, Wembley, Ealing, Southall, Watford, Barnet, Hounslow, Maidenhead, Amersham, St Albans, Barnes, Hemel Hempstead and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rickmansworth, England

Latest outage, problems and issue reports in Rickmansworth and nearby locations:

  • amar_maheshwary Amar (@amar_maheshwary) reported from Watford, England

    @virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • LisaKathryn5 Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?

  • gedweston Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • louisemirwitch Louise Mirwitch (@louisemirwitch) reported from Hounslow, England

    @virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help

  • TotallyFD Adam (@TotallyFD) reported from Kings Langley, England

    @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

  • jamescun James Cunningham (@jamescun) reported from London Colney, England

    @doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Hemel Hempstead, England

    @virginmedia No. There never are. I've had issues with this since I'd had it installed.

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • iTz_iTzik iTzik (@iTz_iTzik) reported from Barnet, England

    Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

  • jas9029 JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England

    @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

  • vince01181 vince0118 (@vince01181) reported from Ealing, England

    @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

  • mariorgi Spooky Mazza 👻 (@mariorgi) reported from Hounslow, England

    @virginmedia #VirginBroadband again no service. I wish I could leave #virgin. No broadband and it will be down all evening.

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • leosmudgersmith leo smith (@leosmudgersmith) reported from Iver, England

    @virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lolshaw1992 Lauren 🌜✨ (@lolshaw1992) reported

    @virginmedia can you call us?! Sick of trying to get through, jumping through a ridiculous number of hoops to be cut off. Customer service is absolutely awful

  • Gary_P_Jackson Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported

    @virginmedia No both OK now but quest HD has this problem every Saturday night when I record the football

  • Agwadoris Okeh Agwa (@Agwadoris) reported

    @virginmedia But I need this sorted ASAP.. I have been out of service since I moved to my new home and it's not convenient

  • Agwadoris Okeh Agwa (@Agwadoris) reported

    @virginmedia I have had the worst experience with your team. How long does it take to complete a moving home request? I have been calling for 2 weeks just to get an engineer's appointment.

  • Vivh74 Vivh (@Vivh74) reported

    @virginmedia They have not got back in touch via text, tho it was received by yourselves on 28th Mar. I've now written & posted it. Pointless having these additional contact methods. Service in our area really poor, despite frequent info about speeds. At £63 ish we're not staying!

  • Grayson_91 Charlotte Winter (@Grayson_91) reported

    @virginmedia Hello, no there is no issues. But like I say when I’m on YouTube it seems to play the video I’m watching for about 5/10 minutes then just completely loses signal and doesn’t come back. This has been happening for a couple weeks now

  • DarrenStrutt Darren Strutt (@DarrenStrutt) reported

    @virginmedia Called the number and it says, after confirming my postcode, that the number I have called is temporarily out of service. Lovely stuff.

  • JamieSykes3 Jamie Sykes (@JamieSykes3) reported

    @virginmedia And what use is that goner do will just be more phone calls and more harassment off your rude staff may 3rd could not come quick enough to get out your ***** corrupt hands

  • FarishLakhani Farish Lakhani (@FarishLakhani) reported

    @virginmedia So via the forum they can help more then over the phone? That sounds like a cop out

  • JamieSykes3 Jamie Sykes (@JamieSykes3) reported

    @virginmedia Me leaving virgin media because your service is **** and I keep getting drop outs and your staff are rude and don’t actually communicate between themselves and I end up getting swore at by a member of your staff