Virgin Media Outage Report in Rickmansworth, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rickmansworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Rickmansworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Barnet, Hounslow, Maidenhead, Southall, Watford, Amersham, St Albans, Barnes, Ealing, Wembley, Hemel Hempstead, Slough and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rickmansworth, England
Latest outage, problems and issue reports in Rickmansworth and nearby locations:
-
stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
-
Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
-
TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
-
Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
-
lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
-
Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
-
Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.
-
Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
-
Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
-
Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
-
Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
-
Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
-
@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
-
Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
-
Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
-
fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
-
John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
-
Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.
-
fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Maya
(@shxmmss) reported
@virginmedia I’ve called several times over this, my landline stopped working and then an engineer was suppose to come, never came. After this, the landline works but the number has changed and I want my old number back because i’ve had that for years for relatives to contact me.
-
Alex
(@Alex_Scribb) reported
@virginmedia The green cabinet has been knocked over so we have no service, it been reported but can we get a ETA for when it might be fixed?
-
DAVE MILLARD
(@millarddvd) reported
@timbresnan @virginmedia Same issue I had last week in Italy. Was told to text ALL to 789922. You then click about five things in settings and hey presto it worked. Did for me!! Worth a try or call them on 789 from a phone that has virgin working where you are.
-
Owen Farmer
(@OwenFarmer) reported
@virginmedia If your systems don’t work it can happen , but the customer service that ensues is beyond diabolical, I’ve never felt so helpless and worthless
-
Lisa Alderson
(@LisaAld21314607) reported
@virginmedia what's going on with the Internet ???? Never a consistent connection
-
Emily💗
(@SweetAsSan) reported
Great i’m off work for the first day in a while and i can’t even watch Netflix because ****** @virginmedia internet is down ONCE AGAIN
-
Sue™️
(@Shh_DontSayIt) reported
Hi @virginmedia. My hub isn’t giving internet. Solid wifi logo, flashing arrows, solid bottom light, all green. It said to get a technician to have a look but that’s for next week. I’m working from home, so it’s quite urgent. How can I contact you please? Help if you can
-
Cinephile Crocodile
(@CinephileCroc) reported
@virginmedia Hi AR, still no Internet, I work from home so my job is now on the line, I need to get this sorted ASAP, please help
-
Stewart Daniels
(@Editmonster) reported
@virginmedia I have done that a few times and get some answer , my service has been done for 17 Days and have no idea when Networks has fixed my issue or not because Customer Services has little information about this , who can I talk to to find out this information.
-
Bryony Measures
(@brinniebird) reported
@virginmedia There has just been a payment made as I am on sim-only now. I pay every month by direct debit and have done for years. I have tried to sign in and it doesn't recognise me. I have downloaded the app and it doesn't have an account under my number. I need to speak to a human!