Virgin Media

Virgin Media Outage Report in Rickmansworth, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rickmansworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rickmansworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rickmansworth, Hertfordshire, England 11/19/2025 11:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rickmansworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, High Wycombe, Hammersmith, Watford, Southall, Hemel Hempstead, Chesham, Ealing, Wembley, Uxbridge, Windsor, Great Missenden, Hayes and Amersham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rickmansworth, England

Latest outage, problems and issue reports in Rickmansworth and nearby locations:

  • LizaHartley Liza Hartley (@LizaHartley) reported from Hemel Hempstead, England

    @virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia internet and tv services down in NW10. The service update says fixed by 12 Oct, is this right? (Service has been sketchy since 2 Oct) 😢

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • welbymcroberts Welby McRoberts (@welbymcroberts) reported from Hillingdon, England

    @jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alanbs37 Alan (@alanbs37) reported

    @virginmedia Yeah no problem but there's no way I'm paying for this month. I've had to use my own data in my house , therefore I'm paying a higher phone package on giffgaff. Its ridiculous, apparently the 2nd engineer told us the first engineer should have booked this but didn't.

  • houseoflabrys Nazmia Jamal (@houseoflabrys) reported

    @virginmedia I am trying to book an engineer to come and fix the internet which has decreased range so severely it only works in one room. Your automated system is going round in circles. I do not want links and texts please can you let me know how to book an engineer?

  • LivHinton Liv (@LivHinton) reported

    @virginmedia Nope and it would be very coincidental that every time we try it it doesn't work.

  • LAmulhall Louise Mulhall (@LAmulhall) reported

    @virginmedia Thanks for your help robot. Trash company.

  • captainale_ Ale de Capitani (@captainale_) reported

    Virgin Media is sending an engineer to pick up the old kit today and hasn't provided me with the time he'll turn up, just said "today"??? Do they seriously think I'm gonna stay in all day at an earshot from the doorbell? What planet does their customer service live on?

  • imalik80 malik (@imalik80) reported

    @virginmedia Yes but three days without Internet these days sounds like impossible where everything we do is on Internet from work to entertainment. what's the guarantee if technician can fix the issue on the day.

  • SFox1993 🦊Fantastic Mr Fox🦊 (@SFox1993) reported

    @virginmedia Thanks , and is there any chance of being compensated because a complaint isn't going to solve my money issues.

  • oxford_guthier Christian Guthier (@oxford_guthier) reported

    @virginmedia Regarding my WiFi issues, nothing is connected via cable. All devices are connected by wifi. We never had these problems before, so it has to do something with the wifi box I suspect.

  • BeakCharity GeekBeak (@BeakCharity) reported

    @virginmedia Its down again. Since Saturday we've had 24 hours of decent online time and pow, all gone.

  • Richard_Ward_1 Richard Ward 🌈 (@Richard_Ward_1) reported

    @virginmedia 'We apologies for the inconvenience caused to you, however we request you to please contact our technical support team as we being the email team we do not have the access to resolve technical issues or schedule an engineer over an email.' #virginmediadown