Virgin Media outages and service status in Harrow Weald, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 9 outage signals in the last 24 hours around Harrow Weald, including 9 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 9:27 PM GMT+1.
- Internet (43%)
- TV (32%)
- Wi-fi (12%)
- Total Blackout (7%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Watford, Harrow, St Albans, Wembley, Hayes, Elstree, Camden Town, Ealing, Barnet, Ruislip, Uxbridge, Borehamwood, Southall, and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 38 minutes ago |
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TV | 1 hour ago |
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TV | 2 hours ago |
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4 hours ago | |
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Internet | 5 hours ago |
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Total Blackout | 6 hours ago |
Nearby cities with recent reports
26 recent signals
12 recent signals
5 recent signals
5 recent signals
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Andy (@1SLToo) reported from Rickmansworth, EnglandMerry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service
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Spencer Millbery (@SMillbery) reported from Harrow Weald, England@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Snatch (@U2Gorilla) reported from Southall, EnglandRequested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.
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Sandeep Pandya (@spandya1) reported from Watford District, England@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Jeff Salmon (@JeffSalmon) reported from Camden Town, EnglandCont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Sandeep Pandya (@spandya1) reported from Harrow Weald, England@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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💋unknown💋 (@unknown45523435) reported from Hillingdon, EnglandVirgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Mustakim. (@Mustxkim) reported from Brentford, England@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Jeff Salmon (@JeffSalmon) reported from Camden Town, England@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
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LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@LPNevin @virginmedia I have the same problem, lost access to my email account
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Niro Knox (@niroknox) reported from Potters Bar, England@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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MoMo (@ImaginaryCard) reported from Hammersmith, England@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bob (@Trebor0501) reported@virginmedia when are you going to fix the “watch from start” function?
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John Thomson (@JohnTho10402150) reported@EdnaKrabapple1 @virginmedia I'm just keen to know when I, and others, will get BBC 3 and 4 back because they have been lost since yesterday's outage.
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JAN WOZNIAK (@JPWOZNIAK) reported@virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?
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Bob (@Trebor0501) reported@virginmedia Pixelling now fixed but not watch from start of prog. Shouldn’t you put out a list of the issues fixed/still to be fixed.
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Gillian Carrick (@gillian_carrick) reported@virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?
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J Corbi (@JCorbinHus) reported@virginmedia 19hrs + no broadband security system down in a high crime area. This morning I was offered comp £10 by customer service agent as a “goodwill gesture” for inconvenience 🙄
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Eloi Berquin (@eloib2001) reported@virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???
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Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported@virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing
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Shorty (@ClassicSoulDJ) reported@virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS
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Grant Stewart (@GrantStewart2) reported@virginmedia Tv still down after 24 hours and no update from VM. Awful service from a company that states putting customers first. Shocking service