Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: Slough, Hammersmith, City of Westminster, London, Wandsworth, Southwark, City of London, Wembley, Camden Town, Enfield Town, Westminster Abbey, Brent, Islington, Paddington, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 1 minute ago |
|
Slough
|
Internet | 1 hour ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
City of Westminster
|
Wi-fi | 4 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
|
London
|
Internet | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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tim (@t1m1964) reported from Camberwell, England@virginmedia @chrisckmedia @virginmedia you'd be expecting a fix within an hour or two if Chris stopped sending you the news, which he and his team does every day. And you know they would get you something pretty quickly.
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Wolé Adesemoye (@WoleAdesemoye) reported from Kensington, England@virginmedia My previous landline telephone number was meant to be ported over and this never got done. I’ve never been able to receive incoming calls on my landline. Internet is very intermittent. My experience with your customer service hasn’t been great. All along I’ve been paying in full.
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
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Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia The whole neighbourhood is having this problem .
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tim (@t1m1964) reported from Camberwell, England@chrisckmedia @virginmedia They are all as bad as each other. I have VM and BT, which means at least one should work.
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Ash (@Aiel_warrior) reported from Barnet, England@virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!
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Clare Ryan (@msclareryan) reported from Camberwell, England@virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?
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Sandip Makwana (@sandy_sandip) reported from Camberwell, EnglandBad Customer Service Given By Virgin Media @virginmedia #virginmedia
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Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?
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Steve ✊🏻 (@Strattsy51) reported from London, England@virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?
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nicole mcpolin (@nicmac_design) reported from Hillingdon, England@virginmedia can you let me know what’s happening with my internet? Down for hours & the service status online reckons it’s perfect - bored of this constant issue 💤💤
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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Rita capaldo (@rita_capaldo) reported from Brentford, England@virginmedia snowing, can’t leave the house, the Internet has been down since Monday no clue when it will be fixed thank you virgin media 👍
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@RobHPayne 🏴 (@RobHPayne) reported from London, England@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.
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Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England@virginmedia The WIFI and signal has been down in my area for over 4 days ... YET you have the audacity to send me a letter claiming you will be increasing my monthly bill? Who is running your company and are you having laugh?
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andy (@andy00169146) reported from Richmond, England@virginmedia I want to cancel; there’s been a fault with the broadband for a while and you wrote to inform of a price rise. I’m out of contract so should be easy enough-can you let me know how to cancel please-ideally the quickest way without having to try to get through on the phone!
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Simon Bye 🎪🔶 (@UB5simon) reported from Southall, England@NIAbbot Virgin Media has been down for me since Wednesday morning...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bekah (@_bekahale) reported@virginmedia Nah when I check it says the service is good and then that there's issue in my area and then that it should be back to normal, just enough to make me feel treated like a ******* pigeon. How can they be issue in my area for 5 months ? Why is it not fixed ? How can you justify/
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Carl Hughes (@CarlChughes9) reported@virginmedia I never owed it in the first place it was a mistake on your behalf
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Paul G (@pgilliatt40) reported@virginmedia Why, that is stupid
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Laura (@Laura130262) reported@virginmedia I've booked an engineer for Monday to correct some problems we've got with recordings on our V360 box. In the meantime I got a text about outages in our area which fingers crossed has corrected the pixilation problem. We do seem to be moving forward.
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bekah (@_bekahale) reported@virginmedia me not getting a single OUNCE of infos about a area issue ? How ******** do you justify me paying the same price when YOU don't fulfill your part of the contract ?
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G Stevo (@GSt3v0) reportedHi @virginmedia, broadband is still down and I’m getting ready to start working from home, which won’t be happening by the looks of it. Any chance of an update??
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David Rowlands (@rowlandrat) reported@virginmedia Useless!! I will stop my direct debit then see how fast it gets fixed! I am not wasting my time I don't work for virgin media I am paying for a service I am not receiving!!
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🐺🧡🖤Bec Southall (Downs) 🧡🖤🐺 (@bekki1310) reported@virginmedia Day 36 of intermittent signal from Virgin with still no clear idea of when it will be fixed!!!!
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NW (@Nath_G_W) reported@virginmedia They respond via whatsap after 5 hours waiting, if i dont respond within 5 minutes they close the chat, virgin is awful, back to sky I go once the contract finishes
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Lynne O (@Missey2308) reportedHaving to restart my 35 minute programme 25 times to get through an episode is unacceptable service from @virginmedia I was told Thursday broadband would be fixed by Friday pm after weeks of intermittent service. Think it might be time for a change of provider