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Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Slough, City of Westminster, Enfield Town, Hammersmith, Southwark, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, Hayes, and Tower Hamlets.

CityProblem TypeReport Time
Camden Town Total Blackout 25 minutes ago
London Internet 2 hours ago
London Total Blackout 4 hours ago
Slough Internet 4 hours ago
Slough Internet 5 hours ago
London Wi-fi 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • grimemusic1014
    gary (@grimemusic1014) reported from Southall, England

    @virginmedia All I wanted to get across is that the reputation it brings to the company is really bad

  • grimemusic1014
    gary (@grimemusic1014) reported from Southall, England

    @virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service

  • joybrenda
    Brenda Franco (@joybrenda) reported from London Colney, England

    @virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.

  • BarryDanser
    BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people

  • andburd
    Andrew Burdett (@andburd) reported from Camden Town, England

    @virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

  • CharlieBaden1
    Charlie Baden (@CharlieBaden1) reported from Wandsworth, England

    @virginmedia Your WiFi service has been down for 5 hours any update

  • CarysBarton
    Carys Barton (@CarysBarton) reported from Camden Town, England

    @BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !

  • loveeRachelxo
    R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService

  • loveeRachelxo
    R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service

  • leonspight
    Leon (@leonspight) reported from Richmond, England

    @virginmedia are there any issues with #netflix none of my V6 boxes are loading Netflix at the moment. Netflix works via my mobile phone though connected via VM router

  • racj25
    Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

  • JLHayne
    Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.

  • AlexanderRyll
    Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!

  • jubedbashir
    enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account

  • kazfla
    Karl F (@kazfla) reported from Southall, England

    @virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.

  • adsz88
    Adam (@adsz88) reported from Potters Bar, England

    @virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!

  • Luke_major
    Luke Major (@Luke_major) reported from Richmond, England

    Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10

  • themib
    Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • BarryDanser
    BarryDanser (@BarryDanser) reported from Paddington, England

    @virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it

  • HolisticSabrina
    Sabrina (@HolisticSabrina) reported from London, England

    Virgin media are hands down the WORST WiFi providers omg.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AY70_Obs
    AY80 Obs_Con.Ryder (@AY70_Obs) reported

    @virginmedia you have the worst customer service experience i have ever experienced..third person now to cancel all my subscriptions & still cant get the message i have had enough and I’m leaving … worse customers experience to-date well done i wont be back or recommending you

  • BeccaSomething
    BeccaSomething (@BeccaSomething) reported

    @virginmedia Hi, I am in contact with someone from the forum who wants to get an engineer out asap. Said the issues they can see is something that cannot be fixed remotely. 🤞fingers crossed this will fix it.

  • snowleopardess
    Anne Greensmith 💙 (@snowleopardess) reported

    @virginmedia Hi. Are there any issues with broadband in the SE8 area this afternoon? Your service checker says not but we have no BB.

  • domlepagegsy
    Dominic (@domlepagegsy) reported

    @virginmedia Hi, still no service in SO224DN for 24 hours. Can you check please?

  • Lordlinley
    Mark linley (@Lordlinley) reported

    @hannahp1987 @virginmedia Iv had an engineer out twice still no good I’m reporting virgin to ofcom how can u sale 1gig BB and get minimal speak also check virgin media forums all having same issues

  • StevenFawcett_
    Steven Fawcett |  | 🐾 | First Minister of Mars | (@StevenFawcett_) reported

    @mandeepnayee @virginmedia 7 months it took them to agree to cut me off, they are the worst company I have ever had for broadband. I wish you better luck Mandeep 👍🙏

  • A_Person_Ish
    Hi (@A_Person_Ish) reported

    @virginmedia @virginhelp your website is utter ****.....

  • edward036
    Duncan Smith (@edward036) reported

    @virginmedia Why do I have to wait for 3 weeks for a manager to come out with his laptop to come out to fix My broadband installation issue.He was due yesterday but you cancelled him until 10th March!!

  • StaceydDavies
    Stacey Davies (@StaceydDavies) reported

    @virginmedia no dial tone at number 11, SA12 6PL. Checked online for issues but it’s saying there aren’t any. Please can you check the status, as this phone line is also linked to an emergency lifeline

  • GPENMAN5
    GPENMAN (@GPENMAN5) reported

    @virginmedia been waiting 3hrs to get through to customer relations?