Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, City of Westminster, Barnet, Islington, Southwark, Paddington, Tower Hamlets and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| Hampstead |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@philclarke0170 Virgin media seems to be the problem
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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BuG$y
(@browngaybitch) reported
from
Harrow Weald, England
Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
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Steve Cavinder
(@StephenCavinder) reported
from
Bricket Wood, England
@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Chadwick
(@NaomiChadwick91) reported
@virginmedia We called on 22/2/22 and were told a password reset had been sent to so that we were able to cancel. Nothing has been sent. This is the third time we’ve had to get in contact. Unfortunately your cancellations department is a 50 minute wait so I refuse to waste my time calling you
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Andrew
(@anndrajs) reported
@virginmedia I'm now on to the 6th person. I give up. @OmbudServices can I use screenshots from failed attempts to raise a complaint with virgin media to raise a complaint with your services?
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Leanne Murray
(@leannemurray0) reported
@virginmedia I already have a complaint in. But I want to raise a second complaint about your colleagues lying to me , hanging up on me and not calling back when promised. I have spoken to several colleagues no one understands and thinks that it is OK.
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Alistair
(@ACSFSU) reported
@virginmedia ‘Looks like there’s still an issue with your connection We’re looking into it. Check back here after 23 hours and if there’s still an issue we’ll help you book an engineer. ‘ I’ve been checking for 3 days.
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Keith Pates
(@KeithCP2) reported
@virginmedia yes I have tried everything it used to work so I suspect kath has done something so it does not, she was supposed to help me with some finance plan last month but all she wanted was get home phone working not worked 3 years, so I could phone she was too bone idle to do her job
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Jeanie Finlay
(@JeanieFinlay) reported
@virginmedia Hi, I am trying to leave Virgin Media (Broadband) - I've been on hold twice for long periods of time and still not managed to speak to a human yet. Please can you help me leave. Thank you
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Jane Eccleston
(@jane_ctid) reported
@virginmedia disgraceful service from your call centre who have totally left my 82 year mother (who has dementure) totally broken today. I cancelled an appointment for her on MONDAY 28th Feb, engineer turned up today saying she will be charged. Sort it out
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Mark Ellis
(@afaroffplace) reported
@virginmedia I get '400 bad connection' when I try to request more help with the phone line on the virgin media website. There is no number to call on the website and no easy way to contact anyone to sort it out. Can anyone help? Or book an engineer to come and look at the phone line?
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Leanne Murray
(@leannemurray0) reported
@virginmedia Why do you think that it is acceptable for your colleagues to hang up when trying to register a complaint. This has happened on more than 10 occasions over the past 2 days. I have also been lied to by your colleagues saying I will receive a call back.
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James Deacon
(@James_Deacon) reported
@virginmedia I’d like to turn web safe settings off. Trying to login to a TP Link powerline system and join it to my current network but the website is being blocked. Getting a page asking me to login but keep getting an error page on login