Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Southwark, Islington, Camden Town, Hammersmith, City of London, Hemel Hempstead, Wembley, Kensington, City of Westminster, Watford, Tower Hamlets, Barnet and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Nigel Walsh 🛫🛬🏃
(@nigelwalsh) reported
from
Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Cox
(@ricox01) reported
@virginmedia @virginmedia been waiting since 9:56 this morning for any sort of sensible response to my issue. Am no longer able to wait. Please let me know how this can be resolved tomorrow without wasting this much time waiting for you.
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Gavin Jinks
(@Jinksy6) reported
@VMO2News @virginmedia @O2 Great service. When will you be a able to boost my wife's mobile data service? Not joint account etc but seems odd were both O2 and have a VM broadband account and only 1 volt benefit
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Scarlett Parrish 🏴☠️🏴🇪🇺
(@ScarredParrot) reported
Okay, so, I have WiFi again and credit where it's due, @virginmedia fixed the problem within 10 minutes (after offering me someone's cancelled timeslot which I couldn't take due to a prior arrangement). Plus the workman was quite good-looking. 5 stars, would recommend.
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wee random wuman 💙
(@LittleOwlEK) reported
@virginmedia @spraag Being ‘disconnected’ wasn’t our only issue. The employee couldn’t assist with our issue and didn’t understand what we were saying. Don’t worry we ll be calling again to cancel our contracts.
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A
(@AlunBrooks) reported
@virginmedia whats happening with the service in EH13??
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wee random wuman 💙
(@LittleOwlEK) reported
@spraag @virginmedia Employee we spoke to had no idea how to help us and became flustered when we said we wanted to cancel our contract then hung up! And of course this tweet is being ignored too! Poor show @virginmedia
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Ryan McDonald
(@Ryan_A_McDonald) reported
@virginmedia Oh I've been in touch. Just as useless this time around with the complaint closed WITHOUT resolving the issue.
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LOVE LFC, HATE FSG
(@DavidVaughan5) reported
@virginmedia but much to my horror the price went up to £91:00 despite downgrading this has to be the poorest customer service in a long time especially in an era were all prices are increasing. Poor service indeed.
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Strydersback
(@1Strydersback) reported
@johnny_scottish @virginmedia They updated there WiFi boxes can’t remember when but it messed my WiFi up big time went from working in me garden about 30-40ft away easy to hardly working at 10ft away… there reply when I complained… what works for one might not work for another… thanks that fix it 🙄
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Sammie Sole
(@sammie_mole) reported
@virginmedia not overly impressed with waiting an hour for someone to answer, tell us they are looking at deals for us and then hang up! Over an hour wasted! Absolutely disgusting!! Think we’ll be going to @skytv