Virgin Media Outage Report in Harrow Weald, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Southwark, Stanmore, City of London, Slough, Hounslow, Greenford, Hammersmith, Watford, City of Westminster, Hampstead, Greater London, Camden Town and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Islington |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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55factory
(@55factory) reported
from
Tottenham, England
VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Hodges
(@shintomac) reported
Have implemented a suggested temporary fix, but it is useless as the phone will not ring. Call back from @virginmedia is overdue by one hour. I hope they’ve not been trying to ring me on the number which, thanks to them, does not now ring
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Kesiah
(@KezzaPick91) reported
@virginmedia Yes I’ve tried they said they can’t help me as it’s a never account. I was on hold for 30 minutes with a buzzy tone then it just cut off!
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...Katie B…
(@Xkatiepx) reported
@virginmedia can you help our wifi isn’t working at home but my husband working away and account is in his name.
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Liz Tray
(@LizTray) reported
@virginmedia By claiming it's a local fault as a result of intermittent loss, it puts the onus on the customer to eventually get so pissed off and worn down that we call. At which point we found out it was NOT a local area fault but an issue with the hub. If I had not been driven mad, how...
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Lynsey Middleton
(@lynseymiddleton) reported
@virginmedia I’m looking for help pls. Work in my postcode finished at 3pm. 3.15pm my broadbrand went down and hasn’t worked since. Trying to fix the problem online and it’s now saying the issue is with my hub set up? -
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jimmy
(@jimmysteamboat) reported
from
Manchester, England
@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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Mr Faal ⭐️⭐️
(@Mrfaal) reported
@virginmedia i’m having real problems with my internet, its either really slow or drops out altogether. I have done all your online tests and it keeps telling me its fine😡 Not really what I’m paying for! Please help!!? #internetdown
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Mark McCusker
(@MarkMcCusker19) reported
@virginmedia Raised a complaint, which just gave me the same number. Called twice now with no resolution. Thinking of cancelling if this is the level of support customers receive!
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Carmen C
(@c62234178) reported
@virginmedia We are having problems with other parts of the system, changing it is not feasible. And this wouldn't have been a problem if our internet hasn't been down for OVER A WEEK. A realistic fix time would be appreciated rather than false hopes.
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Liz Tray
(@LizTray) reported
@virginmedia My flatmates and I, like idiots, believed that screenshot. We spent two months sending it to each other going 'well, it must be that'. When it was the hub all along. It's completely appalling. And the complaints dept need to fix it, not tell me to call tech support.