Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Southwark, Slough, Camden Town, Wembley, Harringay, Islington, Ealing, City of London, Southall, Fulham, Paddington, Hounslow and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Johnny Alexander Roche
(@IIXVIIIVII) reported
from
Leavesden Green, England
@itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.
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James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
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Derrick Barth
(@derrickbarth) reported
from
Richmond, England
@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Kelly
(@philk_75) reported
@virginmedia Would you advise just to cancel DD and a letter to advise of cancellation giving 30 days notice? I am pretty sure you will then find a way to speak to me.
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Carol-Anne 🐾🐱🐾
(@chinad01169) reported
@virginmedia To be honest I am fed up of calling, texting and emailing about this problem. I need it sorted! It won't accept my email or password so I'm getting nowhere fast. If I withhold payment to I'll be cut off. It's a no win situation for me and money for nothing for @virginmedia
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🇬🇧🇪🇺🇳🇿🏴
(@LondonMattV) reported
@Ofcom how are @virginmedia allowed to get away with making it nigh on impossible to cancel your account, spend 50mins on hold then you get cut off #conmen #cancelonline
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Megan
(@mlcherrypie) reported
@virginmedia Please can someone advise how you actually speak to one of your team? The 1st lockdown you bumped my Mums bill up by £50, she lost her job and my Dad was in hosp at the time, this issue was finally resolved and the bill sorted. Now a year later she’s had another
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Ian
(@IJohnson_TNF) reported
@virginmedia I've tested my own router separately and I have no network issues on it, the only change that causes a problem is putting the hub into modem mode
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bernardtime
(@itsbernardtime) reported
@virginmedia how am I able to leave your company when there's no option to online, and the phone number says your busy and ends the call? It's been over a month now, I want out! I'm not paying for something that doesn't work. Con-men and thieves Contact me! £52 and no Internet 😡
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sophie goodwin
(@xsophiegxx) reported
@virginmedia I need to speak to somebody directly, i have tried for 3 days now, and to have the phone put down on me is just not very nice especially when i was on hold for nearly 1 and a half hours! I will try tomorrow and no success will be leaving.
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Pablo Gonzalez
(@PabloMGonzalez) reported
@virginmedia PLEASE ANSWER THE PHONE I HAVE SPENT HOURS TRYING TO GET IN TOUCH WITH VIRGIN MEDIA CUSTOMER SERVICES PAUL WEBSTER ACCOUNT 042050710
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8th
(@Jacothe8th) reported
@virginmedia Hi, I'm trying to cancel my service but the helpline number says your too busy to take my call. Is there a live chat option or email address I can use to resolve this?
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Megan
(@mlcherrypie) reported
@virginmedia we understand it’s a busy time but to ring 150 countless times to be cut off is so frustrating. There’s no option to fix this on her account (typical), if we can’t resolve this and stay on the same package she is currently on, she will have no option but to cancel