Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Camden Town, City of Westminster, Enfield Town, Hammersmith, Southwark, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, Hayes, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 49 minutes ago |
|
London
|
Internet | 3 hours ago |
|
Slough
|
Internet | 3 hours ago |
|
Camden Town
|
Total Blackout | 10 hours ago |
|
London
|
Internet | 12 hours ago |
|
London
|
Total Blackout | 14 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30am, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England@virginmedia Yes did that - no issues - reset etc etc etc ....
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Mark Britnell (@markbritnell) reported from Richmond, England@virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?
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Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England@virginmedia not interested in a customer trying to upgrade them?
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown
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Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia It’s NOT ONLY happening to me. There are many people in the Heathrow area (hope that suffices) for a start, that have this issue. I’ve given up on your app and customer service as we are not trying to understand our issue or the frequency of it. You just want to close your ticket
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Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England@virginmedia @virginmedia 2 weeks daily drop in virgin media services. No notification by letter or email of services. Today services have been down all day in harlington. Unacceptable, take out money but don’t provide notification.
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Sara Hill (@sarahill42) reported from Tottenham, England@virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30pm, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia sounds like someone starting a shift and leaving a shift and in between taking a break. HELLO?!?!?!? Isn’t this what you should be doing, trying to identify the source of problem??? #virginmediadown
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raymond Barker (@RaymondBarker4) reported from Camberwell, England@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Tom🏴⚒ (@tosman30) reported from London, England@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Paul Fish RN (@Fish_pw) reported from Harrow Weald, England@virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia This has been going on for 16 days. Are you kidding me with your canned response? Don’t even bother replying to me until you have sorted it out in the UB3 area. Every time at 4pm goes down. Every night at 11pm goes down until 8.30am on wkends always down. #virginmediadown
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John lumb (@Johnlumb67) reported from Richmond, England@virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England.@virginmedia as predicted. Down it goes. What is your problem @virginmedia #virginmediadown
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia @Savilehto How are you going to compensate us? It says we should rely on you to automatically work it out. You can’t even get your service running smoothly for over half a month... #virginmediaincompetence #virginmediadown I bet they payment goes out from my account without any issues...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Syl Apes, Jr. (@SuicidePass) reported*throws the entire customer-service infrastructure of Virgin Media into the English Channel.*
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⛈ (@sugarnspice275) reported@virginmedia as i previously said it’s been months. you promised you were gunna contact my neighbour for permission then never did. you promised to get back to me within 24hrs. i’m over doing the legwork for you tbh i just want to be able to work from home like a normal person
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Alan (@Bike_n_Beer) reported@virginmedia I tried calling the mobile support and you were too busy to deal with anymore calls. I guess millions of customers were having same problem
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John R. Moore (@jmoore067) reported@virginmedia It was resolved after 25 hours on call, was abused on the phone once. In the end I accepted £50 account credit which is very little for the problems caused. Some of the worst customer service to be honest
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Rajendra (@Rajendr68758622) reported@virginmedia virgin internet disconnected in the London Harrow area is anyone else experiencing this problem ? Any idea when this will be fixed ?
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Steve Wormall (@SteveWormall) reported@virginmedia terrible customer service. Been trying to speak with a person since 2pm yesterday. Still waiting...absolutely awful!
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Swagat Sourav (@swagatsourav) reported@virginmedia How is that considered an help when there is no acknowledgement of the text message. Be in no illusions that this was of any help. The fact that only your cancellation line is affected speaks volumes of what is going on in VM.
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James Goodliffe (@jgoodliffe_) reported@virginmedia On hold for 10 mins and still waiting again this morning. Perhaps hire more customer representatives. This has been the case for as long as I've had Virgin service.
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Alan Marshall (@AlanJTMarshall) reported@virginmedia unable to get through to anyone at virgin media to discuss my contract. Help please
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Meg (@megyntyrell) reported@virginmedia can you please tell me how to cancel before my installation date? Tried to via phone last night, spent over 40 mins on hold to get cut off! Then called back and your agent refused to cancel