Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Enfield Town, City of Westminster, Kensington, Twickenham, Camden Town, Hampstead, Harringay, Wembley, Southall, City of London, Slough, Hammersmith and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
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Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Szmidt
(@sszmidt199) reported
@virginmedia I'm quite happy with 4G thanks & my phone doesn't do 5G! No point in investing if Customers are leaving and I thought the network was actually EE's.
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Eddie O'Brien
(@eddieobrien71) reported
@virginmedia Still doesn't answer the point that the service is not fit for what it advertises...The WiFi has been an issue with Virgin for years and customers end up having to buy items to fix the know issues from Virgin
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Inside Bodymoor Heath.
(@MemoryL66809557) reported
@virginmedia Mobile are putting their airtime prices up by 11.9%, does anyone know if you can cancel before the end of your contract, like with the TV?
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SoloBassSteve 🎧 🚵🏿♀️
(@solobasssteve) reported
@virginmedia I REALLY feel sorry for the people working in customer service at @virginmedia - I can't imagine what level of vitriol they must face from people livid at this shoddy messed up system and randomly massive charges added to people's bills...
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Sam
(@Sam_Rigg1) reported
@jimbook8 @virginmedia Yeah and I'll keep on complaining until they get off their arses and fix it
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Glen Ebbrell
(@glenebb) reported
@virginmedia and that is the link that doesn't work.. Settings > DEVICE MANAGEMENT > Manage my Sky Devices
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Saroo 🇮🇶
(@saoyeah) reported
@virginmedia Hi, trying to report a bereavement on Volt package but link to the online form is broken and been going round the automated options on the phone, making a difficult task even harder. I want to speak to someone about changing the package too. Can you help please?
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Eddie O'Brien
(@eddieobrien71) reported
@virginmedia Poor way to fix an issue when already paying over £90 a month for a service that fails to deliver
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Nat
(@Nat39475015) reported
@virginmedia This has been ongoing since teh 13th no reply online not even to my complaint - I need someone to contact me back you have doubled a vulnerable customers bill for no reason and have not done what u said you would
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Dave B
(@DBill147) reported
@virginmedia I tried, I was able to resolve my original issue but not my complaint. The service manager called Ahadh said that was all that could be done and he would not give me a deadlock letter or a copy of my file with the notes. Hence the question to @CISASUK