Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 12/08/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Southall, Hammersmith, Camden Town, St Albans, Hemel Hempstead, Paddington, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster, Windsor and Wembley.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • andrewclemens78 Andrew Clemens (@andrewclemens78) reported from Datchet, England

    @SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • Aiel_warrior Ash (@Aiel_warrior) reported from Barnet, England

    @virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT

  • infolakedistri1 info@lakedistrictcottages.net (@infolakedistri1) reported from Camden Town, England

    @virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @chrisckmedia @virginmedia They are all as bad as each other. I have VM and BT, which means at least one should work.

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Southall, England

    @NIAbbot Virgin Media has been down for me since Wednesday morning...

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!

  • jfkent93 James (@jfkent93) reported from Hounslow, England

    @virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.

  • andy00169146 andy (@andy00169146) reported from Richmond, England

    @virginmedia I want to cancel; there’s been a fault with the broadband for a while and you wrote to inform of a price rise. I’m out of contract so should be easy enough-can you let me know how to cancel please-ideally the quickest way without having to try to get through on the phone!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jupiter_surf Jupiter Surf (@jupiter_surf) reported

    @virginmedia internet has been under 1mb on and off for past couple of days yet on your website it says there are no issues in the area - funnily enough, the WiFi was so bad it couldn’t even test my hub, no paper or e-bills to find account number to even call. Ridiculous

  • LSMoooo LSM (@LSMoooo) reported

    @virginmedia C-2906221942- I suggest you get someone to contact me with the details provided on the complaint before I report you to @Ofcom for your absolutely shocking handling of my parents accounts.

  • Nox13last Noxedwin Tepes ⛧ (@Nox13last) reported

    For a service provider calling itself 'Virgin Media', it sure does a good job of ******* me.

  • Anna_White06 Anna White (@Anna_White06) reported

    @virginmedia wifi completely down and neither your website or app can check outage status…leaving your customers in the dark

  • Hiteshvarsani89 Hitesh Varsani (@Hiteshvarsani89) reported

    @siandanielle25 @virginmedia Was this ever solved? I’m having the same issue?! 😡

  • lgmh78 lynsey h (@lgmh78) reported

    @virginmedia No known issues in area - never is. Just really poor service.

  • Sarpanch1971 KIRAN SINGH BIRK (@Sarpanch1971) reported

    After my Tweet about Virgin Media the other day, a representative replied offering to help me. I feel this was just a smokescreen on Twitter to make it look like they are doing something. One hour wasted on webchat and nothing. How can they get away with this? @virginmedia

  • aitchrobertson Harry Robertson (@aitchrobertson) reported

    @virginmedia no the service is fine and consistent but unfortunately the broadband is bad and costs too much and I want to cancel it sorry

  • WorldWideCheIs WorldWideChels (@WorldWideCheIs) reported

    I wanted to record a Chelsea video or go live right now after these juicy updates for transfers but just remembered Virgin Media sucks and still haven’t fixed my issue at home 👍🏻

  • CraigSmee87 Craig Smee (@CraigSmee87) reported

    @virginmedia Nope but I got a nice little call today to tell me not to worry the technician is coming to fix it in 4 weeks time. Nice of u to let me know. In the meantime I’ll take a £15 credit off my bill. Really I shouldn’t have to pay a thing a Amy service is not what I’m paying for.