Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 12/06/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: St Albans, London, Hemel Hempstead, Southall, City of London, Paddington, Southwark, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town, Windsor and Wembley.

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City Problem Type Report Time
United KingdomSt Albans Wi-fi
United KingdomLondon Internet
United KingdomHemel Hempstead Internet
United KingdomSouthall Internet
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • TallulahB4 Tallulah B (@TallulahB4) reported from London Colney, England

    @virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • NickO_L1805 Nick (@NickO_L1805) reported from Richmond, England

    @virginmedia Ok, so as promised here’s an update… the problem still exists!! Instagram works perfectly on 4G & any WiFi other than Virgin, but on Virgin WiFi it is slow & won’t load videos or carousel posts properly. As per the forum threads, this is an ongoing issue with Virgin WiFi only.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • mahdi Mahdi Taghizadeh (@mahdi) reported from London Colney, England

    Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • katarias Sandip Kataria (@katarias) reported from Watford, England

    @virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • phemmynice iam_Phemmy_Nice® 👻 (@phemmynice) reported from London Colney, England

    British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy

  • Spongeym Steve Malcolm (@Spongeym) reported from Chesham Bois, England

    @virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pdunnery Gable Oak! 🌈🏳️‍🌈Girth Wind and Fire (@pdunnery) reported

    @DirectLine are moving into @virginmedia territory for being appealing in customer service . I’m sure if I was a new customer they would be picking my call up

  • RaviStato85 RavSM (@RaviStato85) reported

    Would be nice if @virginmedia stopped throttling the service..

  • sxbahkhxn 𝐑𝐀𝐒𝐇𝐘 (@sxbahkhxn) reported

    @BaggedAgain_ 😩😩😩 Pathetic needs to fix up, ngl tho virgin media was the worst one

  • markuswood6 markus wood (@markuswood6) reported

    @VirginMediaCorp @virginmedia I got charged going over 1hr call cap During lockdown contacting service providers was hard,calls took over an hour.... I did call u to ask and laughed at your announcement of +1hr hold time! so glad you were there holding your greedy hands out.

  • CitadenK Katie Randall (@CitadenK) reported

    @virginmedia our broadband is down. I've checked the service tracker which says our area is fine; the detailed test says it isn't and engineers are working on it - but no job number or details are given. How do we contact to get this resolved?

  • phatzmediauk Phatz media (@phatzmediauk) reported

    @CarolineLucas BBC is a joke why should I be forced to pay for a service I don't watch I couldn't even tell you the last time I watch anything on BBC, why should be pay for sky or,virgin media and then have to pay another tax on top #outoftouch #outoftouchmp

  • TeresaBrazil Teresa Brazil (@TeresaBrazil) reported

    @virginmedia No not resolved can't get an answer why haven't you got a chat option. I wish to leave Virgin overpriced and awful service

  • SCDave86 Dave T (@SCDave86) reported

    @O2 I'm a customer of O2 and Virgin Media but have heard nothing about Volt benefits. Is this something you can check for me? Name and address on both accounts are the same.

  • Nuttykat99 Kathryn power (@Nuttykat99) reported

    @virginmedia This just takes you to a generic chat on web site , I thought I would be speaking to someone specifically about our ongoing complaint

  • AlanChivers1 Alan (@AlanChivers1) reported

    @virginmedia No, I was hoping to avoid that as its never easy to get through to anyone that can help