Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Slough, Islington, Paddington, Hampstead, City of London, Hayes, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 3 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
|
London
|
Internet | 5 hours ago |
|
Hammersmith
|
Wi-fi | 5 hours ago |
|
London
|
Internet | 5 hours ago |
|
Hammersmith
|
Total Blackout | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Edward Baran (@edward_baran) reported from Kensington, England@LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults
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Sarah Garfinkel (@DrSFink) reported from Islington, England@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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Deborah Holland (@holland2702) reported from Camden Town, England@virginmedia No fault listed. As stated this is a long standing issue.
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Edward Baran (@edward_baran) reported from Kensington, England@WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days
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Donna Groom (@groom_donna) reported from St Albans, England@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Lori Haley Fox (@lorihaleyfox) reported from London, England@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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Edward Baran (@edward_baran) reported from Kensington, England@LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate
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Edward Baran (@edward_baran) reported from Kensington, EnglandIf you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom
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Richard Moses (@Richardjmoses) reported from City of London, England@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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Richard Moses (@Richardjmoses) reported from City of London, England@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿) (@LGBTSwift13) reported from Hillingdon, England@virginmedia i don’t tend to Tweet at brands much, but i’m actually disgusted by your mobile team. my direct debit was cancelled, i wasnt told about it, and then my service suddenly stops! had to call to find out it was blocked because the direct debit was closed! unbelievable!
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Shaz (@Housewife6) reported from Hammersmith, England@virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!
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Martha D'Arthur (@MarthaDArthur) reported from Hounslow, England@mattbundy82 @virginmedia Oh they are appalling! I was a loyal customer for years until their service quality plummeted.... and the. They just blatantly started lying on my customer record in order to close jobs and complaints down that hadn’t been resolved. I left pretty decisively
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𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿) (@LGBTSwift13) reported from Hillingdon, England@virginmedia they told me it was because my direct debit had been cancelled (not by me though) and that, as a result, my service had been stopped. i’m more shocked that you have the ability to shut down the phone of someone with a disability with no warning. no text, letter, call, email etc
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Greg Phillips (@bingosbadingos) reported from City of London, England@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
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Samantha Ovens (@SamanthaOvens) reported from Wandsworth, England@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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Edward Baran (@edward_baran) reported from Kensington, England@virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager
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Edward Baran (@edward_baran) reported from Kensington, England@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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brazen productions- jules hussey (@brazenprods) reported from Camberwell, EnglandWhy is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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the passenger (@the_passenger99) reported@virginmedia **** off & pay your taxes!
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Marcin99 (@marcinx99) reported@virginmedia Never again. What a joke company and customer service. Waiting for Hyperoptic
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Trumpton Riots (@mozzaisgod) reported@virginmedia If you genuinely wish to help disabled people why don't you provide accessible audio menus for the visually impaired? Also, all television programmes should automatically provide Audio Description.
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Razor Roberts AKA SegaBoy1988 (@Segaboy1988) reported@bt_uk can you match the 600mb down Speed i get from virgin media i doubt it lol
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Jmack🇮🇪 (@Jmack03070864) reported@virginmedia No one cares fix ure WiFi
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daz swad (@swady09) reported@virginmedia Cant sort a top box out that's not getting the channels that are being payed for for over 18 months though can you.. Good old Paul from India does like to hang up
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My Pet Walker (@MyPetWalker) reported@virginmedia @Cesar67609213 Well, this is embarrassing, your cable doesn't work great, but basically, a test service from space works better! Don't make any excuses about an isolated case. We've had crap with virgin the past few years. As have most people with Virgin. Poor infrastructure.
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Adam Crawford (@Crawford97_) reportedWhy does virgin media and blizzard have a toxic relationship cos it always seems to ruin cod but never kick me out the discord
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R E H A M 👩🏻⚕️🇬🇧 (@reham_peace) reported@virginmedia dear great team, I don't have connection. The number of error is C133. Please help!
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Cesar (@Cesar67609213) reported@virginmedia For obvious reasons I'm not calling again. I'm just leaving @virginmedia and I'm really excited with my new Starlink service.