Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Ruislip, Bermondsey, Tower Hamlets, Ealing, Watford, Bushey, Hampstead, Camden Town, Fulham, Enfield Town, Rickmansworth, Holborn and City of Westminster.
City | Problem Type | Report Time |
---|---|---|
London | Wi-fi | |
Wembley | Total Blackout | |
London | Wi-fi | |
London | Total Blackout | |
Ruislip | Wi-fi | |
London | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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Paul Smith
(@paulhelpspeople) reported
from
Twickenham, England
When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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John Sanderson
(@SanderjoJohn) reported
from
Barnet, England
@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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🆎
(@_Brady1_) reported
from
London Colney, England
@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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PCPresenter
(@PcPresenter) reported
from
Hemel Hempstead, England
@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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Nathan Talbot
(@nathantalbot) reported
from
City of London, England
(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Rogers
(@galjrog) reported
@virginmedia Yea restarted more than once and still the same, plus all my neighbours are having the same issue. Also TV and phone services DOWN too so we have NO service at all. Please update, there is an outage!
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jakki
(@jakki27954462) reported
@virginmedia The internet is not connecting to the tv for some reason our phone is in the back of the Wi-Fi box to and the internet is constantly going off we reboot and the normal lights that flash the green ones nothing when I do a test it says there’s a problem with your hub
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shane ali
(@cheenali31) reported
@virginmedia 8 months I’ve been getting calls every time I tell them not to call in the last few weeks it’s been crazy I have had 3 calls today 2 after I raised a complaint and was told I wouldn’t be bothered but again this has not worked I would like to be provided with details to escalate
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Louise Brown
(@Brown01Louise) reported
@virginmedia Now it is saying there is an known problem. Please can you let me know the rules around service outages?
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jakki
(@jakki27954462) reported
@virginmedia And I never get any one that can understand what I’m saying
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Fiona Rollings
(@FionaDykes88) reported
@virginmedia Unfortunately I am at work but I can try, can you confirm something for me.. the 3rd agent I spoke to said my husband could take out a new contract in his name and I cancel mine, is this correct?
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James Harrison
(@JNH77) reported
@virginmedia I’ve raised a complaint and got an embarrassing response with a £5 credit. Made me even more angry. If I don’t get a call back from a manager tonight I’m cancelling my direct debit.
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Mark Rainford
(@cludgie78) reported
@virginmedia Trying it a second time, got a bit further But it’s not accepted the password. How do we get around this? I’m upset with the customer support and service, I honestly now want to leave this service.
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
@virginmedia They never called. Now what?
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Mark Rainford
(@cludgie78) reported
@virginmedia Thanks, they talked of a pin hole reset, but the details weren’t clear, do you have info on this? And is it really £25 for a technician appointment? It’s been a week of problems. - cheers.