Virgin Media Outage Report in Harrow Weald, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Wembley, City of Westminster, City of London, Southwark, Hammersmith, Northolt, Richmond, Hampstead, Harrow, Barnet, Islington, Hounslow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| Wembley |
Internet | |
| City of Westminster |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
-
Martin Phillp
(@PlexNetflix) reported
from
Camberwell, England
@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
-
Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
-
Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
-
Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
-
SDM
(@StevenMcFarlan4) reported
from
Wandsworth, England
@virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬
-
Bhamini Lynn
(@BhaminiLynn) reported
from
Slough, England
@virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
-
David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
-
John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
-
anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
-
ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
-
Monroe
(@MonroeJoe) reported
from
Kensington, England
@virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all
-
Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Michelle Emery
(@memery22) reported
@sammy_pye @virginmedia I know! I was with sky and think I’ll have to go back and no one ever to talk too! My internet is on and off all the time and even when raising an official complaint I still don’t have a technical person to talk to!
-
Chris Page
(@ChrisPage18) reported
@virginmedia I don’t see the point in the live message service. The website one used to work now it just says use WhatsApp but nobody ever comes back and when they do they go on a 4 day 40mim break
-
Michelle Emery
(@memery22) reported
@virginmedia Better connected!!!!! Internet on off on off and no technical team to call!!!! Terrible customer service even raised an official complaint and nothing! Will have to contact the ombudsman at this rate
-
Nicki Wadley
(@nickiwadley1) reported
@virginmedia how do I get to speak to an actual person to book an engineer visit? I know we have a loose connection following the trouble shooting steps. I don’t want to WhatsApp a bot or scroll your help pages!
-
ART Digital Media
(@ARTDMUK) reported
@virginmedia Internet down in South Cambridge and as usual your useless service checker says everything is fine. Fix it!
-
Jamie Irvine
(@JamieIrvine5) reported
@virginmedia customer service is shocking 🤬. I asked to raise a complaint and the advisor refused 🤬 I asked to speak to a manger he said there are no managers available 🤬 he said a manager would call me back but no one did 🤬. This is not acceptable @Ofcom @libertyglobal
-
Shaun Armstrong
(@Shaun_Htfc) reported
@virginmedia I've just bought the boxing on box office for £20.95 and I'm just getting a black screen please help
-
Tzafrir Barak
(@TzafrirBarak) reported
@virginmedia I am new customer but having an issue with install. Could someone please call me to discuss further?
-
Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.
-
Matt
(@gokifafa) reported
@virginmedia had issues with your internet for the past 5 days. Booked a engineer and you cancelled it with no new appointment. Not happy I want this solving asap.