Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of London, Southall, Hammersmith, Camden Town, St Albans, Hemel Hempstead, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster, Windsor and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Liam Smith
(@Liamsmith260493) reported
from
London, England
@virginmedia Our Wifi has been down since yesterday can you help please
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Helen Pinkers
(@Barchetta66) reported
from
Camden Town, England
Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Jason Hier
(@jasonhier) reported
from
Ealing, England
@virginmedia Is service in London W13 working?
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Charbster
(@charbster) reported
from
Wandsworth, England
@virginmedia do you have website issues? Chat function not responding.
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Juan Folgar Colomer
(@jfcolomer) reported
from
London, England
@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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be nice to each other
(@Peace4Love121) reported
@VMO2News @O2 @virginmedia What a ****** company just like there airline over priced crap with crap customer service you think people have all day to wait on the phone to get through to you you have lost another media customer soon as I get through to you I can tell you
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Tom
(@Tomparkes1993) reported
Hey @virginmedia I'm trying to get some help on the website but "The current wait time is over 4 hours." I've just got a letter explaining my price will increase on March 1st, what I'd like to know is, if I upgrade my contract now, will I still get that price increase in March?
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Andy
(@angryleeuk) reported
@virginmedia Hi, unfortunately not, it seems like it's an issue with the wiring so it's another engineer visit - twice in 6 days...
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JJ Ozkan
(@JJOzkan) reported
@virginmedia I will try if the service holds up long enough- 3 days like this. Can't stream any meetings or down load word docs
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philip walmsley
(@walmsley_philip) reported
@virginmedia No one is at my house when I’m at work apart from my dogs. I never in 20 years bought a film from virgin
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Roy Winner
(@RoyWinner53) reported
@virginmedia Just got off the WhatsApp that has taken all day. I am a Virgin customer for 28years and have always found it difficult to deal with customer services, my experience today was the worst ever and I am now about to cancel my service. I cannot believe their attitude!
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Emsie morris
(@emsiemorris) reported
@virginmedia please sort yourself out! This is not acceptable and this is the 9th phone call in the last few months where I’ve had no answer and been waiting over an hour!!! I’m about to join an Ed sheeran hate group and the poor **** head hasn’t done anything except been on loop
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Alex Kebby-Jones
(@AKebbyJones) reported
@virginmedia Subscription is to 100 and that lists no known issues with broadband
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Peter Walker
(@WowbaggerHT) reported
@virginmedia A bit late. I've dumped you, after 25 years, for another service provider who, hopefully, won't help itself to my money through unauthorised direct debits.
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elenoukos
(@elenoukos) reported
@virginmedia on hold to speak to customer retention for the last hour. One would assume you do it on purpose so we just give up trying to leave you. Bad customer service. Bad. Bad.