Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 03/25/2026 05:30

March 25: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Southwark, Stanmore, City of London, Slough, Hounslow, Greenford, Hammersmith, Watford, City of Westminster, Hampstead, Greater London, Camden Town and Borehamwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomIslington Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move

  • TheMrFlowers TheMrFlowers (@TheMrFlowers) reported from Camden Town, England

    @virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.

  • GolloglyDeirdre Deirdre Gollogly (@GolloglyDeirdre) reported from Barnes, England

    @browndogbarnes Always had Virgin Media with no problems

  • ChelseaDogWalk Chelsea Dog Walker (@ChelseaDogWalk) reported from Kensington, England

    @virginmedia not working again

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Paddington, England

    @NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow

  • jackwenman Jack (@jackwenman) reported from Ealing, England

    @virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia I suggest you improve your so called customer service by getting shut of it and starting again

  • cllrcharles Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    @TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣

  • bycandlelight27 BCL27 Design (@bycandlelight27) reported from Islington, England

    @virginmedia And yet after 2 days it's still not working.

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please fix @virginmedia in NW3 get pixelation on channels like C4 ...

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!

  • 55factory 55factory (@55factory) reported from Tottenham, England

    VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer

  • katie_b72 Katie Bolton (@katie_b72) reported from Islington, England

    @virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shintomac Steven Hodges (@shintomac) reported

    Have implemented a suggested temporary fix, but it is useless as the phone will not ring. Call back from @virginmedia is overdue by one hour. I hope they’ve not been trying to ring me on the number which, thanks to them, does not now ring

  • KezzaPick91 Kesiah (@KezzaPick91) reported

    @virginmedia Yes I’ve tried they said they can’t help me as it’s a never account. I was on hold for 30 minutes with a buzzy tone then it just cut off!

  • Xkatiepx ...Katie B… (@Xkatiepx) reported

    @virginmedia can you help our wifi isn’t working at home but my husband working away and account is in his name.

  • LizTray Liz Tray (@LizTray) reported

    @virginmedia By claiming it's a local fault as a result of intermittent loss, it puts the onus on the customer to eventually get so pissed off and worn down that we call. At which point we found out it was NOT a local area fault but an issue with the hub. If I had not been driven mad, how...

  • lynseymiddleton Lynsey Middleton (@lynseymiddleton) reported

    @virginmedia I’m looking for help pls. Work in my postcode finished at 3pm. 3.15pm my broadbrand went down and hasn’t worked since. Trying to fix the problem online and it’s now saying the issue is with my hub set up? -

  • jimmysteamboat jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • Mrfaal Mr Faal ⭐️⭐️ (@Mrfaal) reported

    @virginmedia i’m having real problems with my internet, its either really slow or drops out altogether. I have done all your online tests and it keeps telling me its fine😡 Not really what I’m paying for! Please help!!? #internetdown

  • MarkMcCusker19 Mark McCusker (@MarkMcCusker19) reported

    @virginmedia Raised a complaint, which just gave me the same number. Called twice now with no resolution. Thinking of cancelling if this is the level of support customers receive!

  • c62234178 Carmen C (@c62234178) reported

    @virginmedia We are having problems with other parts of the system, changing it is not feasible. And this wouldn't have been a problem if our internet hasn't been down for OVER A WEEK. A realistic fix time would be appreciated rather than false hopes.

  • LizTray Liz Tray (@LizTray) reported

    @virginmedia My flatmates and I, like idiots, believed that screenshot. We spent two months sending it to each other going 'well, it must be that'. When it was the hub all along. It's completely appalling. And the complaints dept need to fix it, not tell me to call tech support.