Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, Hammersmith, Slough, Wembley, Camden Town, City of Westminster, Enfield Town, Westminster Abbey, Brent, Islington, Paddington, Hampstead, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 4 hours ago |
|
London
|
Wi-fi | 7 hours ago |
|
City of London
|
Total Blackout | 8 hours ago |
|
Hammersmith
|
Internet | 9 hours ago |
|
London
|
Wi-fi | 9 hours ago |
|
London
|
Internet | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Rob Barnett (@barnettenergy) reported from Islington, England@virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)
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Lisa Hulme (@lisa_hulme) reported from Richmond, England@virginmedia no internet since 9.30am in TW11. Your website says fix will be 4pm TOMORROW. Can’t get to work -#SWTrainstrike, can’t work from home.
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Toby Weston (@jamanifin) reported from St Albans, England@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Counter Culture (@CounterCultureG) reported from London, England@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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annwyllie (@annwyllie) reported from Hounslow, England@virginmedia any chance of getting any service from virgin today in the TW12 area. Still without broadband, tv and phone. Clearly I'm paying for nothing today
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Marko Valonen (@MarkoValonen) reported from Brentford, England@virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.
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HMS Beagle (@HMSbeagle1820) reported from Islington, England@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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Paul Andreianu 🇪🇺🇷🇴🇬🇧 (@andreianu) reported from Windsor, England@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Denise Tomlinson (@DustySubstances) reported from Richmond, England@virginmedia It says hopes to be fixed by 4pm which I assume means 4pm tomorrow (confirms outage for tv, broadband and phone)
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ian donald (@iandonald71) reported from Richmond, England@virginmedia yet again the service in the Tw12 postcode area has completely failed phone broadband and Tv. Would be nice to have just 1 month of trouble free service
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Peter Reeves (@Peterreeves18) reported from Richmond, England@jonslinn @virginmedia TW11. Nothing . All down
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alastair mccoll (@alastairmccoll) reported from Brentford, England@virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.
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Charlotte Tansey (@CharlotteMossUK) reported from Camden Town, England@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Jodi Rilot (@jodirilot) reported from Richmond, England@PhoneGamer3000 @virginmedia They're also blaming outage in Birmingham on the same cause.
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nicole mcpolin (@nicmac_design) reported from Hillingdon, England@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Denise Tomlinson (@DustySubstances) reported from Richmond, EnglandI do know people have worse problems but not having internet, mobile phone signal or home phone working is proving a nightmare. #virginmedia and explaining to a 2 yr old why he can’t watch Andy’s Prehistoric Adventures and Hey Duggee isn’t much fun either @CBeebiesHQ
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Hardik Shah (@HardikVishna) reported from Richmond, England@virginmedia phone line still not working, no response to my complaint to the ceo & customer service couldn’t book a technician, system issues. Will be leaving you.
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Syed Ali Naqi (@alinaqi80) reported from Paddington, England@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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Christian Hose (@CPH83) reported from Wandsworth, England@virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive McCarthy (@interaction0410) reported@virginmedia LN5 Area broadband down again
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Zoe (@Zoe_A_B) reported@virginmedia is there an issue with compatibility between X Box & Virgin Media? No end of issues since we switched to your broadband & forums seem to be implying this is a known issue that No1 is doing anything about?!
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Andy **** (@andyw83) reported@JayJvvy @virginmedia I went out and fixed it myself 2 days on phone I had, had enough, I moved home connected my hub and fixed it from the outside and I have to pay £20 virgin should be paying me. Not everyone is fortunate that they can fix it themselves feel sorry for them
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Martin Collins (@mcollins3935) reported@virginmedia absolutely disgusted with you at this time, you have marked me down as a late payment, which is showing on my credit report, this is not correct as it is a direct debit each month and I have proof that this was took on time as usual, this needs correcting immediately
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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Schnuupi (@SerSchnuupi) reported@virginmedia checking my account it still says no ongoing issues on the page to keep track of my complaint. This is the second complaint I've had to open since November. The first got closed without contacting me as well. Is virgin purposefully closing and hiding my complaints?
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Paul Mc (@Kal_El_Krypto) reported@virginmedia Having lots of issues with your broadband, for weeks it’s been dropping out. There is a known problem in my post code and your customer service has been awful. 45 mins on the phone & got put through to O2! I want to cancel!
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Jill (@Jillywilly1985) reported@virginmedia I just think it’s terrible and a rip off. At least sky still gives good deals to existing customers
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Holland🏎⚽️ (@itsholland_h) reported@virginmedia your Wi-Fi is terrible 😡
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Ken Frost (@ken_frost) reported@virginmedia Just to let you know all fixed now, and has been connected to my router now took the opportunity for a technical upgrade at no cost. Thanks for your help 👍