Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Wembley, Hampstead, City of Westminster, Hammersmith, Harringay, City of London, Kensington, Tower Hamlets, Northolt, Paddington, Ruislip, Ealing and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia No, but more failed, incompetence calls with tech support. Forums cannot change your servers, but tech support can Another few days of waiting with heavily restricted services and no sign of client service.i have spent over 20k with you over the years.
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia I pay for customer service, not low cost forums. I pay a lot for a premium product, I guess you have just lost a 20 year customer
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia 3 of your tech support staff say it cannot be changed. I know it can be. Your staff are either incompetent or lack customer care
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chopper cox
(@chopper_cox) reported
@justjimjams @OfficialMrsO @virginmedia Nobody did that's the problem done with virgin sky here I come joke of a company you should all be ashamed!
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Bodris
(@Bodris9) reported
@O2 @virginmedia @peterkay_co_uk O2 & VM as a long time customer of both can you do me a favour and lend me the money for 2 PK tickets. Anywhere between £574 & £1770 that is the price touts are selling for after no one else managing to buy from you #peterkaytickets #O2Priority
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Anabel medina
(@anabelmedinilla) reported
@JoKerr2201 @virginmedia Exactly, they have f…ed it somehow as I dont know anybody that was able to get tickets through the app. I tried a crazy amount of times throughout the day and was never lucky to get in 😡😡😡
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Charliegeorge
(@George2Charlie) reported
@O2 @virginmedia any idea how many non O2 and Virgin customers got tickets yesterday.Only people I see getting tickets got them via a direct link folk posted on twitter. Initially I was annoyed I never got on priority App yesterday but it’s worse that folk got them without app
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Janet Baker
(@JanetPBaker) reported
@virginmedia Unbelievable. Tried for hours throughout the day but the app was either frozen or been down. Absolute waste of time 😡
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Jules 🇺🇦
(@julesgr) reported
@virginmedia How many of your customers like me were prevented from even trying for the presage because tge app was and still is down?
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Anabel medina
(@anabelmedinilla) reported
@RealAdamWard @virginmedia I reckon somebody hacked it somehow, got lots and tickets for resale. It is impossible they were all sold, I tried many many many times throughout the day and never managed to get in the app. So unfair!!!
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MoonCatMum🌛
(@CatMandaMoo) reported
@O2 @virginmedia Would love to know how all the Peter Kay pre-sale tickets have now sold out in many areas (ref:Gigs & Tours website) given the issues yesterday. Even if the O2 priority app is fixed you're only gonna get London dates now #shambles
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I'M BACK - OUT NOW ON ALL PLATFORMS - no
(@lusionist101) reported
I have to say something cos honestly it's pissin me off so much... Virgin media is the worst internet provider
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
@O2 By in large, both @o2 and @virginmedia MASSIVELY FAILED on this. It's staggering that the blame the traffic, do better? How have fail to prepare for such an event? Bit dumb isn't it?