Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, Southwark, London, Greenford, City of London, Hammersmith, Watford, City of Westminster, Hampstead, Greater London, Camden Town, Borehamwood, Enfield Town, Stanmore and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Greenford |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Nathan Talbot
(@nathantalbot) reported
from
City of London, England
(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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shaun Murray
(@shaunpmurray49) reported
from
St Albans, England
@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Sandeep Pandya
(@spandya1) reported
from
Croxley Green, England
@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Sandeep Pandya
(@spandya1) reported
from
Harrow Weald, England
@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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Alan Hodge
(@hodgie_hd) reported
from
Kensington, England
@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tina - StellarzTV
(@StellarzTV) reported
@virginmedia hello I can't seem to be able to get hold of your customer service at all, the number doesn't work and there is no option to send a message or speak to anyone in live chat, can you please help. Thanks.
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KhalidRazazMohamed
(@KhalidRazaz) reported
@virginmedia Over a year, I have called up, your colleague has stated they made changes however the same problem still persists.
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Kerrie 🇬🇧
(@Kerrie2k) reported
@virginmedia I didn't have a problem with the link for web chat, it's your phone lines I'm having problems getting through to. I was trying to see if there was an automated message in regards to the internet issues. I'll give webchat a try either later or tomorrow :)
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N
(@mathannclean19) reported
@virginmedia congrats on having a backwards customer support system where you can’t actually get through to a real person. Waste of time you lot are unless it’s to increase the package costs...
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Anthony Murphy
(@anthony_murphy1) reported
@virginmedia If I upgrade to a £60 per month connection, I become instantly eligible but not when your broadband is dropping out randomly which apparently is a router fault so why not send me a hub 4 to sort two issues out as it has better WiFi connectivity and will fix any fault with hub 3.
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Sharon Duncan
(@SharonDuncan2) reported
@virginmedia every support line and live chat is engaged and unable to help at VM at the moment, hope they don't struggle to collect payments! been having issues getting through since before CV so can't even blame it on that.
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newo
(@newo13653406) reported
@virginmedia @BigIssue @Virgin Media internet has been down for a while when it’s on horrible 3mbps upload speed when I should be gettin 150+ I’m about to leave this broadband please fix it
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Prima Patel
(@misspatel16) reported
@virginmedia Seriously! Have you not read my original message, this chain of messages with @jodymedland shows have been doing this and there is no response. Can someone from your team to call Jody to resolve this issue or send us a TV box replacement so we can access services were paying for
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Prima Patel
(@misspatel16) reported
@virginmedia Seriously! Have you not read my original message, this chain of messages with @jodymedland shows have been doing this and there is no response. Can someone from your team to call Jody to resolve this issue or send us a TV box replacement so we can access services were paying for
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Kirsty #LOVE
(@Kirsty90M) reported
@virginmedia Yes, but I shouldn't need to restart my Internet and TV boxes several times a day for them still not to work correctly, there is obviously an underlying problem. Why can I get such a quick response on here but noone to answer a call or call me back ?