Virgin Media Outage Report in Harrow Weald, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Paddington, Southwark, London, Hampstead, Enfield Town, City of London, Hammersmith, Hayes, Tower Hamlets, City of Westminster, Chesham, Southall, Slough and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Paddington |
||
| Southwark |
Internet | |
| London |
Internet | |
| Hampstead |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
-
Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
-
Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
-
Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
-
Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
-
Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
-
corblimeyyoubeauty
(@corblimey22) reported
from
Tottenham, England
@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
-
I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
-
mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ant
(@Antonybains) reported
@virginmedia Of course I’ve checked if there’s issues in my area before I put this message up. Always having issues with the service.
-
Jon Godwin
(@Godwin9Jon) reported
@virginmedia Why am I still unable to access Netflix through my ultimate volt bundle? Have been trying to sort this for 2 months now, been promised phone calls - don’t happen and credits to my account - don’t appear. Why are you charging me for a service which I don’t receive?
-
Ant
(@Antonybains) reported
@virginmedia yes .. outage to be fixed by 2 am tomorrow morning.
-
Barry Sykes
(@Barry_Sykes) reported
@virginmedia Yes, hilariously that says there are 'broadband issues'. So glad I checked! This is happening most days now, all across E17, service out for hours each time. Most people researching alternative providers. You are hours away from mass migration. Any reason we shouldn't?
-
DaFoot 🥋 📷 💻
(@DaFoot) reported
@virginmedia Just the same as happens (semi) regularly with your service. Compete net/tv outage. Not just me, number in the block of flats. Yes, status page says is a known issue. As the last one was. Target fix of 0330 apparently.
-
dekツ
(@dekl0l) reported
Imagine my @talktalk line NEVER went down, literally twice a year maximum. I’ve been with virgin media and honestly I’ve lost count the amount of hours I’ve been left offline while being charged full price each month. @virginmedia absolute dogs
-
Jay
(@ValiantVilla) reported
Ah look another #virginmedia blackout when I’m just about to start working.
-
AllViewsAreMyOwm
(@personaldrippah) reported
@virginmedia your upgraded hub is poor able to get WiFi on a phone but not on a ps4 since we upgraded internets poor . What can I do on my side to fix this ?
-
simon le vans 💙
(@simonlevans) reported
@virginmedia What I wish, is a consistent service. How can it be that it goes down so frequently? Whis fault is it? Does anyone care? Is anyone ever sanctioned? I just don’t see how you can get it wrong so often. Is it incompetence or do Virgin Media just not care?
-
Maria 🇺🇦💙💛
(@Blondewyn1) reported
@virginmedia having problems logging in last few days to account through virgin media, virgin tv go and Tv control apps! Saying that my email and password is wrong or i am not registered DEF01 came up. I have been a customer for years. Is it just north east or it apps and wesite?