Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Richmond, Wembley, Southwark, City of Westminster, Harringay, City of London, Enfield Town, Hounslow, St Albans, Harrow, Southall, Hampstead, Greenford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Richmond |
TV | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
-
Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
-
Gillian Hudson
(@JillHudson21) reported
from
Camden Town, England
@MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.
-
Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
-
Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
-
Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
Is @virginmedia really down again. Need to sort a reliable internet provider 😠
-
Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.
-
i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
-
Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
-
Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
-
Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
-
Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
-
i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!
-
Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.
-
Helen Pinkers
(@Barchetta66) reported
from
Islington, England
Great timing, the @virginmedia box has gone down. #isolation
-
Dr Andreas Krieg
(@andreas_krieg) reported
from
Hammersmith, England
@virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome
-
One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
Please can you advise help for small businesses who have had to close due to #COVIDー19 and can’t afford to keep on paying for broadband @virginmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
sarah
(@flemmo21) reported
@virginmedia Disgusted at your service, you should be ashamed with yourselves!! How can you have the virgin name, you should change it!!!! #fumming
-
Weszo1
(@ChrisWe85459633) reported
@virginmedia You at 17:38, Dec 2: Hi I cancelled my direct debit as have moved banks but I have paid the bill but says my monthly bill is still outstanding when I have paid the bill,please help
-
gamingdave
(@gamingdave) reported
@virginmedia No mention of a fix, though it has come back online this evening. Outage for 8hrs today though.
-
James Whitmore
(@JamesWhitmore11) reported
@virginmedia I've tried calling you about my TiVo Box being distorted but it's impossible to speak to a human. Instead they text me a link to a useless FAQ. Can you help resolve it please?
-
Debbie Clarke
(@1d06823a819848f) reported
@virginmedia He asked for the cancellation department, and finally got a seemingly helpful person! The issue was with the actual cable outside, she said she'd give him an email address to contact to pursue compensation, but it's just a link to virgin media's ofcom codes and policies 😞
-
Dom B
(@DominicB777) reported
@virginmedia as if the service couldn't get any worse, I've just recieved a "new" tivo box to replace the one taken by mistake. It has bits missing and definitely used. I've made a formal complaint but have to spend yet another night on the phone!!!!!
-
Patrick O'Dea
(@PSTLODea) reported
+@Eir got slated last week over waiting time to speak with a Customer Service Rep. My third day trying to contact a @Virgin Media Customer Service Rep, Tel 1908. Waiting time each day, each call of 60 minutes!!!!
-
Maarten Dreyer
(@DreyerMaarten) reported
@virginmedia Hi! No, the WiFi signal itself is OK. The Internet simply drops on it. The actual WiFi signal does not go down in this case. I understand 5ghz does not go through walls as well. It's like it is losing its IP lease from the router or something. Thanks!
-
Ptitza Svobody
(@PtitzaSvobody) reported
@virginmedia Broadband outage in BR3? When will it be fixed?
-
David Richards
(@WelshLFCWarrior) reported
I have come to the conclusion that @virginmedia customer service is crap after only being a customer for one week!