Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 01/19/2026 06:30

January 19: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Hammersmith, Watford, Hayes, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Paddington, City of London, Southwark, St Albans and Enfield Town.

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City Problem Type Report Time
United KingdomCity of London Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • ianmckennaftrc Ian McKenna (@ianmckennaftrc) reported from Islington, England

    It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia

  • kapowaz Ben Darlow (@kapowaz) reported from Richmond, England

    In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    And @virginmedia is down again in N19.

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?

  • andrewclemens78 Andrew Clemens (@andrewclemens78) reported from Datchet, England

    @SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!

  • rindalobinson Linda Robinson (@rindalobinson) reported from Harrow Weald, England

    @virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot

  • mikegrimmel Mike Grimmel (@mikegrimmel) reported from Hillingdon, England

    @virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia

  • karenlilylion karen butcher (@karenlilylion) reported from Camden Town, England

    @virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    For a whole hour now to connect with @virginmedia customer services!!!!

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but

  • AdahParris Adah Parris (she/her) (@AdahParris) reported from London, England

    @virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?

  • Courtneyxx Courtney Lynn Murray née Hauseman (@Courtneyxx) reported from Brentford, England

    @virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eggsontoastblog Eggs on Toast (@eggsontoastblog) reported

    @virginmedia it has been activated, it is still not working - it's incredibly frustrating

  • AarronCrumley Aarron Crumley (@AarronCrumley) reported

    @virginmedia I've tried calling 2x times & I can't get through. Being advised that this is due to a technical issue on your end? I need to cancel services but can't get through both on 29/01 & today. Numbers called - 0345454111 & 08000522001 Plz tell me how I can cancel?

  • EmsC33 Em's (@EmsC33) reported

    @virginmedia Still not working! Status checker not working!!! TN23 area when is broadband and tv going to be back up???

  • DellB0II Dell Boii (@DellB0II) reported

    @virginmedia has literally the worse customer service ever, have been trying to contact them for the past week, with wait times of each call over an hour than the call randomly cuts off.

  • IzhavoS Izhavo Salas (@IzhavoS) reported

    @virginmedia I know a number of people have reported damages in my area, but wanted to bring it up again as this has been going on since October with no solution. w43ap is the affected area

  • BE97814771 B (@BE97814771) reported

    @Ofcom are you investigating @virginmedia ? like many others I’ve spent hours on different occasions ringing to cancel and they cut you off (you get straight through to add a service). Via WhatsApp I’ve asked 25 times over 30 hours they still won’t let me leave..

  • sybersall Sally Shiers (@sybersall) reported

    @virginmedia appalling service when you ring to get support as in financial difficulties ..and cold unsympathetic staff don’t help then cut you off. We have been loyal a customer for 20 years 🙁🥲how do I get help..

  • Riggerstweets Neil Rigby (@Riggerstweets) reported

    Day 4. Still impossible to get through @virginmedia - the @TheRFL Championship starts in a couple of hours and it's not possible to subscribe with them as everything is down and customer care doesn't exist. Great stuff.

  • OfficialMSkeens Mark skeens (@OfficialMSkeens) reported

    @virginmedia been trying to call you for days to cancel the TV package but your phones are never answered. Is there a quick way to rectify this please?

  • SAG95402459 SAG (@SAG95402459) reported

    @virginmedia Please read my previous tweets. I've called to cancel but your staff hung up me and now when you call you're told by the answerphone that they cannot deal with your request due to issues at Virgin. That's fine @virginmedia, i can deal with that myself and cancel my DD.