Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Paddington, Southwark, City of London, Barnet, Islington, Camden Town, Hemel Hempstead, Wembley, Kensington, Watford, Tower Hamlets and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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victoria martin
(@tor_a) reported
from
Barnet, England
@elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.
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Richard Gendal Brown
(@gendal) reported
from
City of London, England
@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Service page says no issues.
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help
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John carroll
(@Johnboy82903002) reported
from
Barnet, England
@virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Nia Wyn Thomas
(@niawynthomas) reported
from
Richmond, England
@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Done that, and still doesn't work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia I think I’ve shared enough images of the poor service I’ve received or do you need more to actually act?
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Rhoda Miller
(@RhodaMiller14) reported
@stevelonie @virginmedia They are the most horrible company to deal with. You can’t get through, and their website ‘help’ page is anything but! If they don’t respond, I will contact Ofcom.
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Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia I’d rather cancel my contract due to virgin not providing the service that I pay for!!!! Every time I try to use on demand it happens! Don’t patronise me asking if I’ve followed steps, I’ll add all the other times it’s happened below. Just like the service you are clearly useless
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INDEPENDENT MUSIC VIDEO DROP
(@indiemusicvid) reported
@virginmedia Had nothing but really bad connection with Virgin. Internet always cutting out, tv always pixelating, no good. I think it’s time to switch. I’m not paying good money for this.
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Ben Ward
(@winstano) reported
@nickprocter27 @rchlwrd @virginmedia Hmm… I think that might have been the one with a CPU issue where it got overloaded. I had the same problem with the business hub at one point. Ended up going with an aftermarket router and threw it in modem mode
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Callum Macdonald
(@CallumMac92) reported
@virginmedia issues with bt sport 3 being pixelated throughout. Only happens on this channel. Followed all the advice online. Tried to phone to report issue. No answer. Cant find email address to complain. Extremely unhappy at this level of service.
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Aileen Hotchkiss
(@ajhotch) reported
@virginmedia Tried to sign up to post on forum. Your site won't even allow me to do that. Just returns error message saying my email (20 Yr hotmail account) isn't valid email! Actually think I'm doomed. Now clocked up four days and countless hours trying to resolve Virgin Media issues
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Sue Morgan
(@suemorgancns58) reported
@virginmedia new TiVo box as the other one is broken. Attach it Won’t work. Phone the number that says will help. Answered after 58mins (whilst bored I spent money online M&S). Only to be told that they couldn’t fix it from that number.will try tomorrow.Short lockdown fuse 💥💥💥
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Gail Bleasby
(@gailble) reported
@virginmedia Service line either cuts me off or tells me no issues but had no connection since if went off again at 5.40
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Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia Is that enough examples of how poor the so called on demand service is!? Not try and actually help before you lose a customer due to negligence and insufficient service