Virgin Media Outage Report in Harrow Weald, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Camden Town, City of Westminster, Enfield Town, Hammersmith, Southwark, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, Hayes, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 hours ago |
|
London
|
Internet | 6 hours ago |
|
Slough
|
Internet | 7 hours ago |
|
Camden Town
|
Total Blackout | 13 hours ago |
|
London
|
Internet | 15 hours ago |
|
London
|
Total Blackout | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@KatherineG90 @virginmedia I am having this exact same problem! Five days now. Have you had any joy? I've cancelled my direct debit now. Maybe now they will call me 😡
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p2.0 ✊🏻 🏳️🌈 #BLM (@pauldurie) reported from London, England@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡
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Peter Holbrook (@peteholbrook) reported from London, England@virginmedia is their an outage in SE London ? I’ve lost everything.
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Cat McNally-Hughes (@Cathemc) reported from Hounslow, England@virginmedia are there internet issue in London TW8? Can’t connect to wifi. Have been through troubleshoot guide and still no luck.
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Cat McNally-Hughes (@Cathemc) reported from Hounslow, England@virginmedia is there an outage in London TW8? WiFi worked fine last night abs now won’t connect. Have tried to reset ect. Thanks
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Rana Brightman (@rana_banana) reported from London, England@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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Nicky Beale (@NickyJBeale) reported from Kensington, England@virginmedia not very happy with the service from Virgin Media! After looking to leave them last week they promised to improve the WiFi and install a 2nd box. Well we have never and now they want to install the 2nd box in a MONTH and a HALF! #poorservice #virginmedia
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginhelp Virgin Media.FOUR DAYS now. They make you hang on forever then offer you a link to your mobile, and when you message on that as instructed, they never come back to you. Absolute disgrace. My bill has gone up by another 20 quid a month. I will NOT be paying £120 for this service!
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Mo-Mo (@ImaginaryCard) reported from Hammersmith, England@virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown
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Ola Agbaimoni (@OlaAgbaimoni) reported from London, England@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
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Rana Brightman (@rana_banana) reported from London, EnglandAs customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginmedia After FIVE DAYS, hours on the phone, messages via the link you sent me etc, I hearby give notice that I have now CANCELLED my direct debit. If you want payment this month and keep me as a customer after 14 years of payments, I suggest you contact me today!
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Yoel Brightman (@yoelbrightman) reported from London, England@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginhelp as much help as @virginmedia ABSOLUTE DISGRACE 5 days trying to speak to someone, and no replies to the link you told me to contact you on! I can't even bloody get disconnected coz I can't get through!!!! AVOID AVOID AVOID ANYONE THINKING OF LEAVING SKY ETC !!!!!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, EnglandThanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!
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adrian skelton (@hexham1971) reported from Barnet, England@virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks
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Ryan (@Ryan_JL) reported from Islington, England@virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?
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Tracey Elliott (@TraceyElliott17) reported from Wandsworth, England@virginmedia I have never known such incompetence in a company! Four times I’ve been told we’re going to get a refund after an hour on the phone. Wrong amount taken again! You just seem to treat your customers with contempt!
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Philip Morais (@MoraisPhilip) reported from Tottenham, England@virginmedia 45 mins on hold and then cut off. Service is appalling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hamida kadia (@kadia_hamida) reported@virginmedia been on phone since 3pm. Rubbish customer service.
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steve (@_stevie_baby) reported@virginmedia for months and months and years people have complained about sky supplied HD quality picture. Tonight, the Chelsea v Spurs match is the final straw. its not even sd quality. my contract is done in 2 weeks. Either come clean about quality issues or farewell....
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Maarley (@x_iimaStar_x) reported@virginmedia So, for work it keeps dropping which means that I can’t connect onto our work network. And then on my personal devices things just spin or pages don’t load
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Ian Critchley (@madffrogs) reported@virginmedia is there a problem with the mobile internet? Very patchy, struggling to connect and use the internet tonight.
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wes (@superblink1) reported@BobMcDuck @virginmedia Good point, more like a problem with the turner on the box, specially if it only happens on some channels. @virginmedia need to sort that out for you
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Helder (@Helder1994_LDN) reported@virginmedia no, it constantly says no issue, but the internet is constantly up dropping out its ridiculous
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🍃 (@AyoAmal) reported@virginmedia After trying to get on to this page a million times, it tells me there’s no problem. Does this thing even work? My internet keeps dropping.
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Danielle Marie (@DanielleWade4) reported@virginmedia The phone froze and now won’t turn back on. We wanted some technical support. Didn’t get anywhere. Also we were told the only way to re set your account password was via a text. With a broken phone ?!
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kathryntania (@kathryntania) reported@virginmedia @virginmedia I waited in all day 8am-6pm for a pre booked engineer visit today. No one turned up and no contact from Virgin to explain. Very disappointed. Please help.
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James Murphy (@jwmurphy) reportedTried to simply cancel Sky Sports @virginmedia 🔴3 x Phone Calls 🔴2 x Web Chats 🔴3 Hours Wasted Net result - I receive an email telling me they are disconnecting my mobile phone! Is it a wonder people stream stuff illegally on dodgy boxes?