Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 01/20/2026 07:45

January 20: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Wembley, Hampstead, Southall, Camden Town, City of Westminster, City of London, Slough, Hammersmith, Watford, Hayes, Harringay, Fulham and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomWembley Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Brentford, England

    @virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.

  • JaneLHirst Jane Hirst (@JaneLHirst) reported from Barnet, England

    @virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Hounslow, England

    @virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!

  • anna_j_banana Anna Goodger (@anna_j_banana) reported from Hemel Hempstead, England

    @virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    @virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now

  • FrTedCrilly Mark Reilly (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia 15mins and counting trying get through to report a fault. Service has patchy at best, customer service dire #time to switch

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England

    .@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice

  • joheritage Jo Heritage-Harris (@joheritage) reported from Chesham Bois, England

    Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.

  • JClinton37 JC1980 (@JClinton37) reported from Camberwell, England

    @virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    @virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.

  • aarongrantham aaron grantham (@aarongrantham) reported from Richmond, England

    @virginmedia seems to be a problem with playback on iPad from virgin media box. Stored shows on the box were playable now not. Connects, plays 2 secs then stops noticed 3 days ago.

  • wilderfulford Wilder Fulford (@wilderfulford) reported from Kensington, England

    @virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.

  • DanaAldubaib دانه الضبيب (@DanaAldubaib) reported from Paddington, England

    @virginmedia Yes I would like to cancel my service and still no one answer !!

  • yiddo71 Mark Gould (@yiddo71) reported from City of London, England

    @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Taj_Kudos DJ Taj - Kudos Music (@Taj_Kudos) reported

    @virginmedia No i have checked before and just checked again. No known issues

  • baba_q_grill baba_q_grill (@baba_q_grill) reported

    @virginmedia @virginmedia I am on the phone again with you but phone just singing. I'm starting to think it's a bad idea switching to Virgin if there is no point of call to support issues especially knowing this should have been the 1st day of our 14 day trial period.

  • Jane_At_Home Jane Green (@Jane_At_Home) reported

    I’m having trouble (yet again) with @virginmedia Their customer service is the worst I’ve ever experienced Why won’t they speak to me? Any clues?

  • WearAttune Attune Womenswear (@WearAttune) reported

    @virginmedia While we are disappointed to finally find out that TV service will not be resolved until 24/11 (8 days outage), big shout out to #Stephanie who answered our phone call and who has finally given us some support.

  • CLane_89 Chris (@CLane_89) reported

    Just phoned @virginmedia still can't do anything for me with a week to go before termination date. Best they can do is £98 a month. No deals what so ever for existing customers, 10 years down the drain! Is @SkyUK @SkyHelpTeam any better?

  • louise_whitson Louise Whitson (@louise_whitson) reported

    @virginmedia @virginmedia installed 7 weeks ago and had hardly any internet in 3 bedrooms since then. Affecting WFH and paying for a service I am not receiving. @virginmedia someone needs to get an engineer here ASAP

  • ashrodwell Ashley (@ashrodwell) reported

    Love the customer service from @virginmedia been waiting to be connected on the phone to someone now for 45+ mins and waiting for someone to respond to chat for well over an hour.

  • IanEcc01 Ian Eccleshare (@IanEcc01) reported

    @virginmedia my newly installed internet is running at 2mbps download when I’m paying for 35mbps please someone help

  • crewebencrewe BenCrewe (@crewebencrewe) reported

    @virginmedia Yes, I have tried texting many times, but no-one has replied. I'd be really grateful if you could pass my details on to customer services so that they can phone me, thank you.

  • boobourne Ryan Bourne (@boobourne) reported

    @virginmedia lots of reports of landline issues in the GU21 4AX area, yet your service status says all is fine. Please can you check urgently? #virginmediadown #virginmedia