Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Hammersmith, Hounslow, Enfield Town, Southall, Southwark, City of London, City of Westminster, Tower Hamlets, Ealing, Paddington, Richmond, Wembley and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Barnet |
Phone | |
| London |
Internet | |
| Hammersmith |
Phone | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Colin
(@burgcolin) reported
from
Richmond, England
@virginmedia can you please sort out your internet problems in tw11
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Izabel Sequeira
(@kzrdr2) reported
from
Hounslow, England
@virginmedia hello virgin what is wrong with the Wi-fi. It is down.
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔
(@robmesure) reported
from
Brentford, England
@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
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MO SYED
(@MoSyed110) reported
from
Harrow Weald, England
Why is @virginmedia so bad!!!!
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia any idea how long broadband outage in TW11 will last. Thanks
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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Davey Murphy
(@daveyneilmurphy) reported
from
Wandsworth, England
@virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.
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nyatacinta
(@encipi) reported
from
Hillingdon, England
@virginmedia PLEASE FIX THE CONNECTION
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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Sarah Lockett
(@sarahlockett) reported
from
Camden Town, England
@VirginMember @virginmedia @AmazonPrime No problem. I can’t figure out how to do it on the website. Help please!
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Nanjiba
(@NanjibaM) reported
from
Harrow Weald, England
@virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡
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ed moses
(@edmoses) reported
from
Harefield, England
@Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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Jack Bremer ⚡️
(@jackbremer) reported
from
Wandsworth, England
@virginmedia I think it’s pretty poor that your routers don’t allow us to change DNS servers - I’d like to use some family filtering (Cloudflare/Cleanbrowsing etc) and have to do it per device instead. The kids will figure out how to change that in no time!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HowDareYou
(@HowDare22555048) reported
@virginmedia I spotted the hazard after installation and reported it immediately. Engineer fixed issue that same day. My god. This is exactly what I meant about you lot not paying attention!!
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claire 80's williams
(@swanseasucks) reported
Wtf is going on @virginmedia internet down all morning and down again. Apparently no faults in our area!!! FFS #virginmedia
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KD
(@KDclusterfluff) reported
@kangaossie @virginmedia I tried to send a complaint online. Says it's "easy and convenient" yet all the links to the online complaints form are *conveniently* broken. I can ring them during my work hours or send them a letter though 🙄. Great stuff @virginmedia.
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Virgin Help
(@virginhelp) reported
@hasnat2002 @hasnat2002 Hi Hasnat, that's not good! We've tagged @virginmedia for some help. Thanks, VH
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toto
(@evilstitch) reported
When the service is so bad you can’t even get on Twitter to moan about it @virginmedia @O2 #merger #pleaseunmerge #itneverusedtobethisway
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Lauren Bowller
(@laurenbowller) reported
@virginmedia This does not help. I have cancelled my contract and I am due to return my equipment. I waited in all day for it to be collected and no one arrived. I am moving house in 1 weeks time so someone needs to come and get it this week. Please call me to arrange
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bella
(@belladitsy) reported
@virginmedia why is your broadband down AGAIN???? Not been able to use it since yesterday just keeps popping up with a message saying “virgin media is online but we can’t connect you right now”, it’s ****
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Ed Hayne
(@EdHayne) reported
@virginmedia Hi there. Our Virgin internet is not working again. We’ve tried all the steps to reset it. Still no luck. Please can you investigate urgently.
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Harrison Dan
(@DanPlaysGames22) reported
@casper197635 @TheMrMegabyte @virginmedia i would use the Virgin Media Connect app to connect to your router and ensure that your device is connected to the 5Ghz Bandwidth. all you do is download the app via the Google Play Store and login using your Virgin Media Account.
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Po Ruby
(@poru3y) reported
@virginmedia are there issues with the broadband in South London? Mine has been down for three hours. Earliest technician can come is Tuesday and have an exam that starts that morning. Can I get an emergency one out sooner?