Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 12/29/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Kensington, City of Westminster, Hammersmith, Enfield Town, Hampstead, Harringay, Barnet, Southwark, Rickmansworth, Hayes, City of London, Wandsworth, Southall and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.

  • ART_67 Alex Taylor (@ART_67) reported from Wandsworth, England

    @virginmedia Hi, please can you provide advance notice when you are making service repairs. We had a video interview and WFH today and it is really inconvenient.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….

  • kayldavenport kaley 🏁 (@kayldavenport) reported from Wandsworth, England

    im missing all of this bloody game @virginmedia SW17 service is DISGUSTING

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • RichSuttonActor Richard Sutton (@RichSuttonActor) reported from Ealing, England

    @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

  • timplatt45 Tim Platt 💙 (@timplatt45) reported from Barnet, England

    @virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please

  • chrisgreen Chris Green (@chrisgreen) reported from Hammersmith, England

    @virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

  • kayldavenport kaley 🏁 (@kayldavenport) reported from Wandsworth, England

    virgin media I WOULD LIKE TO WATCH THE FOOTBALL, sort it out! internet is awful 🥲🥲🥲

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months

  • chrisgreen Chris Green (@chrisgreen) reported from Hillingdon, England

    It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me

  • tobe2b Andrew Lawden (@tobe2b) reported from Camden Town, England

    @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

  • chrisgreen Chris Green (@chrisgreen) reported from Hammersmith, England

    @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

  • Steve_Towner Steve Towner (@Steve_Towner) reported from Iver Heath, England

    Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • true_tim Michael Curran (@true_tim) reported

    80mins so far on call with @virginmedia as they’ve put me onto a new 18mnth contract I never agreed to on a call yesterday. Now saying to change back will enter into yet another 18mnth contract. Supervisor not coming to the phone

  • EvelynCraven Evelyn Craven 💙💙💙 (@EvelynCraven) reported

    @virginmedia You are awful. No consistent Wi-Fi for weeks now. I call your customer service & they mention if I change service providers they may charge me! After offering no bill reduction or compensation for the affect they’ve had on my remote working situation! Utter criminals

  • Joe_Lumsden Joe Lumsden (@Joe_Lumsden) reported

    @mcbabyags @virginmedia How do I speak to them tried through WhatsApp they couldn’t help

  • JoshCS_ JCS (@JoshCS_) reported

    @virginmedia Hello, I was given this number yesterday 0800 0642840 and told it was for your customer care team. Can you please confirm the correct number for that department, as this one isn't recognised? Thanks.

  • EmsC33 Em's (@EmsC33) reported

    @virginmedia It’s back up now. I want someone to contact me because this has happened so many times in the last couple of months. Paying for a service that we are not always receiving!

  • Danny_Mattocks Danny (@Danny_Mattocks) reported

    @Joe_Lumsden @mcbabyags @virginmedia We’ve got similar problems don’t get Wi-Fi in some parts of house, when eventually getting through get nothing from them lol.

  • MeNigeStew Nigel Stewart (@MeNigeStew) reported

    @mgsevs @virginmedia They’ve been fine in terms of service and speed. But no loyalty to long standing customers. Just a letter saying “here’s your price increase mate”. And when I called to say I intended to leave, one bloke was staggeringly rude to me.

  • security_ri RiSecurity (@security_ri) reported

    @virginmedia your ‘check services’ page keeps advising my area network service is good but it has been intermittent for days now. I work from home and have had to connect to my mobile hotspot to do my job. I live in the north London area. When will this be resolved?

  • ash855077 Ashley Morris (@ash855077) reported

    @virginmedia since your order cancellation line has closed down due to covid will you be waiving any charges when we refuse the engineer on his wasted trip? Also we have had covid for 2 years and restrictions are lifted, lousy excuse for incompetence.

  • shashankrg Shashank Gupta Rakesh (@shashankrg) reported

    @virginmedia Hi, I have a complaint on my new contract. The field sales advisor has not left any notes on the offers made to me and hence VM are not acknowledging it. Please help.