Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Greenford, Paddington, Wembley, Islington, City of Westminster, Wandsworth, Hounslow, Southwark, Hampstead, City of London, Enfield Town, Stanmore and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Harringay |
Wi-fi | |
| London |
Internet | |
| Greenford |
Wi-fi | |
| Paddington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Richard Pile
(@DrRichardPile) reported
from
St Albans, England
After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Peter Boxer
(@peter_boxer) reported
from
London Colney, England
A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.
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Chris Tustain
(@TustainChris) reported
from
Hatfield, England
@virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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V for Viennetta
(@Andrew___Hoyle) reported
@IanDunsford @virginmedia We got rid of Virgin a long time ago as it was problem after problem with them not to mention the speed we were supposed to be getting wasn't even half of what we had. We've got Sky Ultrafast and not had a single issue with it since signing up two years ago!
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Drascious
(@Drascious) reported
@virginmedia That’s ridiculous when I know it’s dead. Very poor service as there’s no off the shelf alternative I can buy to replace a virgin hub. Will be cancelling because of this asap.
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Andy Hitcham
(@HitchamAndy) reported
@virginmedia @ThomasW50758254 I’m having the same issues here, since about 4pm today. Same set up as Thomas. NN9 6GQ Service checker isn’t working for me either.
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Kieran Philpott
(@KieranPhilpott6) reported
@virginmedia I'm messaging for a vulnerable customer who is being treated like utter crap. VM should be embarrassed and hang your heads in shame. Let's see what Ofcom and the Communications Ombudsman have to say.
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Dylan, Millie Bobby Brown lover🇮🇪
(@DylanoooV3) reported
This virgin media commentator is such a retard. He keeps calling Alisson "Becker" and Fabinho "Fabiano"
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Alex
(@ajk__89) reported
@virginmedia broadband is down in HA8 since yesterday and your website isn’t working. Help please!
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Katie Hamnett xx
(@Khamnett234) reported
@virginmedia No as the page is down the internet has been down all day since 1am this morning for wa7 I have seen other ppl have problems and they been told problem will be fixed at 2:45am tommorow
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Dee Crooks
(@deecrooks1974) reported
@virginmedia No. I have downloaded Edge.... changed browser but still get oops.... problem at your end. What now?
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Chris Stephenson
(@ChrisSteva1) reported
@virginmedia From previous tweet, I've already rang that number and said there was no issues. Can't get onto site.
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a
(@aaronmadden) reported
@virginmedia why did I change to 350M if I'm only getting 200M, & now I'm having issues with my WiFi, was looking forward to my new 350M , absolutely scam