Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bushey, Greater London, London, Camden Town, City of Westminster, Southall, Hampstead, Paddington, Southwark, Enfield Town, Wembley, Ealing, Islington, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Welby McRoberts
(@welbymcroberts) reported
from
Hillingdon, England
@jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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Kate Cooper
(@katecooperuk) reported
from
Brentford, England
@virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Mattocks
(@James_Solera) reported
@virginmedia Nope. Its saying no known issues in my area.
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Sarah Terrell
(@73Saraht) reported
@virginmedia What an absolute further waste of my time. Never ever dealt with a company so detached from the needs of their customers! Shocking, thoroughly frustrating & totally unacceptable!!
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Graham Howe
(@howzartio) reported
@virginmedia My internet access on my computer stopped suddenly and Troubleshooting shows 'The connection between your access point, router or modem and the internet is broken'. However, all other devices working normally. What does this mean and how do I fix it?
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Sarah
(@poisongirlsasa) reported
@virginmedia Paying £50 a month just for WiFi and lost connection 4 times within past half hour. 3rd time it's happened today. Trying to work from home so I don't think my boss would like "check the service link I might be back on around 3pm" as an answer 🙁 Really hope engineer fixes it soon
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Nick Hartley
(@Nick_Hartley1) reported
@virginmedia Everytime I call they put in a new complaint and guess what nothing gets done about it no contact no nothing, how would you feel if you didnt have a phone that works and something happens to your children or family and no way for anyone to get in touch from the school or hospital
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Phil Varlow
(@phillufc1966) reported
@virginmedia The community? I'm sorry mate but Virgin should be sorting my problem out, they take the money every month
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Whose Park Is It Anyway?
(@haeyeonnyonye) reported
@virginmedia & @Vodafone bottom of league on @Ofcom for complaints Virgin! What are you doing with your massive #profits? Using bots NOT creating jobs zero customer service Massively wasting MY time Can’t wait to #exitcontract
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Jeremy Hume
(@jeremy_hume) reported
@vmbusiness Our prime minister is a liar. First we needed 12 weeks to flatten the curve. Then Boris said we would be back to normal by Christmas. The sad truth is this 'new normal' of mandatory mask wearing/social distancing is permanent. Boris will never lift his authoritarian restrictions.
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Ross Hagan
(@RossJHagan) reported
Two half hour holds only to be picked up and dropped without a word after being redirected from your leaving us team @virginmedia - thank god hyperoptic have great service eh.
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Nick Hartley
(@Nick_Hartley1) reported
@virginmedia My issues have been going on 2 weeks now, but I dont trust anyone who has told me there is a active complaint running, I think they tell me this to get rid of me off the phone, but I've not had a working phone to text or call for 11 days and having to wait another 5-7 days