Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hammersmith, City of Westminster, Wembley, Fulham, City of London, Southwark, St Albans, Enfield Town, Wandsworth, Camden Town, Hayes, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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Ronnie De Guzman
(@RonnieD88779995) reported
from
Hounslow, England
I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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Criney The Duchess of Brixton🧚🏾♀️
(@CrineyInsalata) reported
from
Hounslow, England
I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Hardik Shah
(@HardikVishna) reported
from
Richmond, England
@virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Hunter
(@RobertH61878325) reported
@virginmedia My tv still not working you have booked an engineer for Tuesday 7dec.8am_12 pm.
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia Read the tweet properly. Issues started today. No internet and TV again.
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sharon hughes
(@sharonhughes2) reported
@virginmedia virgin box is working normally now but the new 360 control won't pair or control the Box. The remote is working as it still controls tv on and off and volume. Virgin insists must be broken remote which seems an almighty coincidence. The remote worked yesterday.
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Sammy Pilgrim
(@SammyPilgrim) reported
@virginmedia can you please tell me how long we have to cancel from when we get virgin installed. As we had it installed a week ago and just get error CS1012 Cant retrieve account details for 1 week now and we need to get rid of it and get sky as you can't fix it
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Saffacat
(@saffacat) reported
@Ofcom so @virginmedia tv is down until at least tomorrow. Apparently no compensation as not total service outage. Please confirm how I can make a complaint that actually matters as they don’t care and how I get compensation. Rates keep rising yet no improvement in service.
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Saffacat
(@saffacat) reported
@virginmedia The tv service in TW1 is still broke even the website confirms this and states it will be corrected tomorrow. Maybe check before making statements that’s it’s running. I will be making a formal complaint but @Ofcom this is the service @virginmedia customers are receiving.
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Max Lowe
(@maxlowef1) reported
@virginmedia I see it's gone down again, with the tivo box seemingly stuck in a continuous loop of downloading updates and rebooting itself... let me know if you plan on ever providing a proper service and I'll decide whether to switch to sky or not.
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Robert Ling
(@MrRJL) reported
@virginmedia how do I get compensation for my lost work hours because the jnternet has gone down and your online portal is telling me it will be 24hrs? Thank you
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dean alletson
(@DeanAlletson) reported
@virginmedia I can honestly say I've never had issues since lockdown and having to get through to customer service about a price increase, that aside I have been with Diamond Cable, NTL World and now Virgin Media for 22 Years. if there's an issue I log on to my app and see status
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia Says - we’ve found the problem our engineers are working on it and we expect it to be fixed by 11.15pm