Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hammersmith, Islington, City of Westminster, Southwark, Watford, Paddington, Tower Hamlets, Wembley, Camden Town, Barnet, Borehamwood, Hatfield and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Wi-fi | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
-
Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
-
(((Jon Benjamin)))
(@JonBenjamin19) reported
from
Wandsworth, England
I’ve had nothing but excellent service from @virginmedia for months.
-
Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
-
Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
-
Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
-
I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
-
Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
-
Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
-
Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
-
Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
-
Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
-
linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
-
Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
-
mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
-
Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Steele
(@MartinSteele_) reported
After speaking off and on for 3 hours with @virginmedia and being hung up on 5 times they tell me to cancel I need to ring back on Monday!!!! 🤬🤬🤬🤬
-
Andrew P
(@WriterPeck) reported
@virginmedia What’s your kpi for service reliability to domestic customers?
-
stella newman & also vicky zimmerman...
(@stellanewman) reported
@virginmedia Resolution in the inconsistencies in my nearly four hours worth of phone calls to your customer service line today - somewhat not suited to this medium, and could I actually speak to a human about this on the phone who can take charge of the issue please or is that not possible?
-
Scott McDonald
(@scottmcd10) reported
@virginmedia Trying to logon to the Virgin tv go website on my mac and getting a sign in failure, before even submitting the details. Any ideas?
-
Rhymes With Daft
(@MaFt) reported
@totalkharnage @virginmedia God, don't get me started on that awful excuse for a company. Although happy to rant about them and how they assisted a guy in Manchester to do ID fraud on my dad and actively refused to do anything when when they were alerted to how it was happening (and 100% their problem)
-
Dennis Woodhouse
(@dwoodhouse1) reported
@virginmedia @SteveReedMP what are you doing about the chronic bad state of Virgin media cabinets in Croydon and the difficulty of trying to report and Track repairs to cabinets in Croydon north and nationally why don’t they have online way to do it easily they are a internet company
-
Rodney Pounder
(@PounderRodney) reported
@virginmedia Whilst I admit your various staff have listened no tangible recompense is forthcoming. I will make a formal complaint as I am aghast at my customer journey, will you sit on your hands or do something in this matter?
-
Kieran Ashton🏴🇧🇪
(@kieran_ashton1) reported
**** virgin media all my homies hate virgin media
-
Adam Elphick
(@AdamElphick) reported
@virginmedia Just got new Hub 4 & 1GB service. Loving the speed but why is the Hub 4 software STILL BUGGY? You can't change device names properly on the home screen - only the top row devices! Come on Virgin sort this bug out! It's clearly just a UI issue.
-
Kelly Rowland
(@Kel2379) reported
@virginmedia absolutely disgusted with the service we are receiving from Virgin media. Lost at least 2 whole days of tv & internet last week resulting in me missing my kids being on tv & lost of work earnings now another 2 days of nothing, with no fix time. Not good enough