Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hayes, London, City of London, Hammersmith, Wandsworth, Southall, Southwark, Harringay, City of Westminster, Hemel Hempstead, Hounslow, Paddington, Watford, Wembley and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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Reo
(@TheLostArsenal) reported
from
Tottenham, England
Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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MrMystical
(@Tunjihi_MCFC) reported
from
Tottenham, England
@virginmedia what is your customer service email address
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Majid Ravandi
(@majrav) reported
from
City of London, England
@virginmedia without doubt the most DISGRACEFUL service EVER. You constantly attempt to take advantage of elderly vulnerable adults. We have been trying for weeks to talk to u & have me put on as authority to talk, & you won’t help, but you continue to send threatening letters.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin 53
(@martinmcnally53) reported
@londonboyjohn @virginmedia Actually Got Very Cheeky. When I asked them to explain why the package was more expensive with landline. He implied we turned offer down. Poor from @virginmedia . Gonna Give BT a Try
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nisi
(@itsnisi_) reported
@virginmedia have the WORST wifi ever! I can’t work from home, my siblings can’t study from home like wtf are we supposed to do? Paying over £70 a month for **** all and whenever I call I get stupid advice that doesn’t work or help and no one helps ffs
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Luke Smart
(@lukesmart89) reported
@virginmedia There isn’t a resolution for me. I was misinformed and you need to look at the way you do your final bills. Also the fact that you “rent” equipment need to be made clearer.
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Killzone Kid
(@Killzone_Kid) reported
@virginmedia I have written what I need, the bot cannot parse it because I need human as my issue is complicated. Useless!
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betoreston@gmail.com
(@betoreston) reported
@virginmedia Yes but I was cut off several times because you weren’t prepared to give existing customers your best deal. Awful customer experience and service.
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Gabriella Richmond
(@Gabriella_x0) reported
@virginmedia tried to call twice and been on hold for 2 hours both times. Finally got through today and then they transferred me and cut off. Can you please tell us how we can cancel the contract via email or online ?
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ChRiS
(@chris_concannon) reported
@virginmedia No contact to a complaint been Over a month useless Plus side contract is up soon and will be going to sky your useless awful customer service actually no customer service full stop
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Via Getty 💙
(@ChunksOfButt) reported
@virginmedia Hi. Just trying to reduce my package as we're poor. I'm waiting to get to the retentions department. My laptop has been on for three days now.
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Peter Carr
(@petercarr1882) reported
@virginmedia Radio advert says the Virgin Media sale is now on..... unless you're an existing customer & you bills are going up by £4.50 a month from 1st March
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MFCGAV
(@CBLG7) reported
@MillwallDolbs2 @virginmedia Terrible