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Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Enfield Town, Hammersmith, Southwark, City of Westminster, Westminster Abbey, Brent, Camden Town, Islington, Paddington, Hampstead, City of London, Hayes, and Tower Hamlets.

CityProblem TypeReport Time
London TV 1 hour ago
Slough Internet 3 hours ago
Slough Internet 3 hours ago
Slough Internet 3 hours ago
Enfield Town Internet 3 hours ago
Slough Internet 3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

  • linopolis
    Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • NowHearThisUK
    Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia 6 months worth of internet issues

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

  • Mark_Phillips66
    Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    @TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.

  • LynetteSzeto
    Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

  • Deano1969
    Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia Broadband down again? SW12 #virginmedia

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.

  • FaizYaz
    Y A Z F A I Z (@FaizYaz) reported from Camden Town, England

    It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia is there an issue in Wd37ay had no internet for a number of hours

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice

  • AgneseRovati
    Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chardleeder
    Chard Leeder (@Chardleeder) reported

    @virginmedia has the internet services been broken again? In Sidcup area and has been down for an hour or so.. tried reboot but still not connecting

  • TurleyCath
    Catherine Turley (@TurleyCath) reported

    @virginmedia I lost connection in the Enfield area EN1 is it down again?

  • JamesMarriott
    James Marriott (@JamesMarriott) reported

    @virginmedia It's been a mess all afternoon. You've really got to do better than this - your response to this outage has been a miserable failure.

  • Adam69459003
    Adam (@Adam69459003) reported

    @virginmedia so I receive an email saying how you’re going to up my price and remove benefits such as out of home wifi and that it’s free to cancel until 04/04/23. But I’ve been trying to call since yesterday and get “our team are busy, good bye”. Such a dodgy company.

  • Hortini
    Rick Houghton (@Hortini) reported

    @virginmedia terrible service once again, you put my bill up and there has been no working internet for most of today - refunds please!

  • sjwary1993
    Sarah Ward (@sjwary1993) reported

    You wanna sort your **** out?? I'm paying out the arse for your service and can't use it. For the 2nd time tofay. #virginmedia

  • pretendasaurTTV
    pretendasaur 🦖🐱 🔜 SWCE (@pretendasaurTTV) reported

    @Swindyyyy @virginmedia We only got @CommunityFibre access this year after waiting for years for G Network and Hyperoptic delaying over and over. And it's been a genuine night and day difference. The random DNS dropouts and widespread issues are over.

  • BringYoAGame
    Bring Your A Game (@BringYoAGame) reported

    @virginmedia Have no broadband, flashing blue light on my hub 4 router, reset twice. Tried the 0345 number and it didn't work. No working apps. All went down about an hour ago. Anything you can do about this?

  • LeePartridge16
    Lee Partridge (@LeePartridge16) reported

    @PeteOrn @virginmedia Sounds like a all to often problem with them.

  • rickymcf1971
    Rikster1886 (@rickymcf1971) reported

    @virginmedia @massrossini1 It's down again.