Virgin Media Outage Report in Harrow Weald, Greater London, England

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wembley, Slough, Camden Town, City of Westminster, Enfield Town, Southwark, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, and Hayes.

City	Problem Type	Report Time
London	TV	6 minutes ago
Hammersmith	Internet	27 minutes ago
London	Internet	2 hours ago
London	Internet	2 hours ago
Wembley	Internet	5 hours ago
London	Internet	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

• 
  Shinykathy (@shinykathy) reported 6 minutes ago from London, England

  @virginmedia My internet is super slow I pay for super Fast!! Help!!!

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 10 minutes ago from Bushey Heath, England

  Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!

• 
  Chris Wade (@wadoinlondon) reported 10 minutes ago from Richmond, England

  Yoohoo @virginmedia you don’t seem to be listening... Calling my 81yr old mother-in-law each day as she’s isolated by herself. Zero allowance possible is what your employee told me. Loyalty of 15+ years as a NTL or Virgin customer counts for nothing. #covidcaring #onelesscustomer

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 17 minutes ago from Bushey Heath, England

  Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff

• 
  Dewald Hanekom (@DewaldHanekom) reported 19 minutes ago from Hounslow, England

  @virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!

• 
  JelPattenden (@JelBoy1) reported 19 minutes ago from Hemel Hempstead, England

  @virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 20 minutes ago from Bushey Heath, England

  Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*

• 
  Julia Valerie (@Julia___Valerie) reported 21 minutes ago from Kensington, England

  @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

• 
  rebecca marie hannah (@rebecca49493799) reported 30 minutes ago from Hemel Hempstead, England

  Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia

• 
  Luke William Reardon (@ConfidingGoblin) reported 30 minutes ago from Tottenham, England

  @virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.

• 
  Ore Meta (@OreMeta) reported 31 minutes ago from Wandsworth, England

  THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !

• 
  Daniel W (@damawa42) reported 32 minutes ago from Camden Town, England

  Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.

• 
  Tracey Brocking (@tracey_brocking) reported 32 minutes ago from Wandsworth, England

  @virginmedia #virginmediadown down in London SW17

• 
  Jonny Baldwin. (@itsjonnybaldwin) reported 38 minutes ago from London, England

  @virginmedia sort your shit out, this is beyond poor

• 
  Andy M (@AndyM_N3) reported 38 minutes ago from Barnet, England

  Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

• 
  Saba (@saba_shaukat) reported 40 minutes ago from Richmond, England

  @virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 42 minutes ago from Bushey Heath, England

  Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff

• 
  Erik (@seldnfoodie) reported 56 minutes ago from Camberwell, England

  We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

• 
  Noor (@nooriiiy) reported 56 minutes ago from Paddington, England

  Can @virginmedia WiFi please fix up!! Gave me a right scare

• 
  Ben Owen (@BenPOwen) reported 58 minutes ago from Wandsworth, England

  @virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu🔴⚪⚫ (@StuTheChef_) reported 3 minutes ago

  @virginmedia The hub4 isn't exactly great, I've had loads of connection issues since having it, the 3 was much better

• 
  AccessiBlues - Birmingham City Football Club's DSA (@AccessiBlues) reported 3 minutes ago

  @aimbcfc Issues since the first lockdown of WiFi dropping on our @virginmedia broadband. They've never been able to "fix" it, just had to get used to it 😢

• 
  Chineapple Punk (@AlpineBear66) reported 4 minutes ago

  @virginmedia Great when you want to pay for something...Hopeless when there's an issue. Stay well way. Anyone else have any good ideas for a new provider?

• 
  Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported 4 minutes ago from Brighton and Hove, England

  @HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester

• 
  Ian Gray (@parkwayian) reported 4 minutes ago

  @virginmedia virgin media find it acceptable to put a block on a property from a previous Tennant but when a new Tennant moves in and applies that it gets declined everytime, this is discrimination, if this doesn't get sorted I will be contacting ofcom because I've had no help

• 
  Marcus Pepper (@MarcusPepper9) reported 10 minutes ago

  @virginmedia Rubbish service. virtually impossible to speak to an advisor. As soon as I choose the option to say there is a fault it says it will run a quick check and then says there is an intermittent fault, goodbye. You send these responses like they are helpful. It is now day 6 - rubbish

• 
  Raggycat Rattyman - 🐭🐱 (@Ragdollcatman) reported 14 minutes ago

  Was wondering why when a @virginmedia engineer replaced our TiVo box we had lost a lot of channels on our TV. It's because the idiot plugged the TV aerial lead into the return splitter while taking our output splitter. New output splitter = TV channels back What a muppet!

• 
  Wilson Bunney 🇱🇻 (@wilsonbunney) reported 16 minutes ago

  @virginmedia can't connect families old devices to WiFi , any help you can give ?

• 
  Steven Curtis-Rich (@dragonpaints) reported 20 minutes ago

  @virginmedia They may do but does not give good customer service in my experience, not just understanding them but also not knowing how to put you on hold etc.

• 
  Steven Curtis-Rich (@dragonpaints) reported 24 minutes ago

  @virginmedia @emwee2293 Are you back to using overseas customer service centre, my last call to get a reduction spoke to a foreign lady who I could barely understand who eventually put me through to a Scottish lady who was very helpful