Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Islington, Muswell Hill, Barnet, Hounslow, Harringay, Paddington, City of London, Southall, Camden Town, St Albans, Hemel Hempstead, Southwark and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Islington |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Tanvir Siddiqui
(@tanvir_siddiqui) reported
from
Hounslow, England
@virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
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Leon Spight
(@leonspight) reported
from
Richmond, England
@virginmedia Hi there I switched over onto the 1gig broadband service 10 days ago however the service/speed is v slow. Right now it’s 40mb down and 6mb up. I’ve rebooted many times over the last week however service remains poor. What should I do?
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡
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Danica Corns
(@DanicaCharlotte) reported
from
Camberwell, England
@virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@virginmedia I am at my wits end with your awful service. I can’t get an answer by phone or online. I’ve had a faulty TV box replaced with another faulty box & when I eventually got thru to someone they’ve shutdown 1/2 of my channels.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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Jawwad Ahmed
(@JawwadAhmed01) reported
from
Wandsworth, England
@virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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Rashid Iqbal ☔
(@Rashidfreed) reported
from
Kensington, England
@Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia Hey @virginmedia Here i go again Tks for the new hub, the same model as the old one. The HUB was delivered to me but no technician to check the problem and no signal yet. I didn’t have broadband for 4 days, then it came back for 1 and today off again.only. Sorry @LifeInKilburn
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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LEBOISNOIR
(@mwantumba) reported
from
Wandsworth, England
Been waiting 30 minutes on the phone for @virginmedia to pick up and still no one ! Not only their products are rubbish but their customer service is even worse ! Won’t recommend it AT ALL 😤😤😤😤😤
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Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Leon Spight
(@leonspight) reported
from
Richmond, England
@virginmedia Yes I have and none are reported. I received a new router and 1gb service upgrade 10 days ago. Since then the speed has been so slow.
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fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrie docherty
(@kerriedocherty) reported
@virginmedia Sorry your not really getting this are you! Please refer to previous comments! She has tried to call and SMS WhatsApp etc and is getting NOWHERE! Your company is literally stressing her out so much I’ve had to listen to her cry down the phone because she has no idea what ur doin
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Tim Hallas
(@tim_balance) reported
@barton_jw @virginmedia I got so fed up with the price going up and up and the service getting worse and worse. I eventually told them stick their contract and went to BT and freeview Good luck cancelling though - they really don’t make it easy. Possible - but very difficult.
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DF25
(@DF2517) reported
@virginmedia I don’t know as I’m not using laptop. I’m trying to connect my baby monitor which is literally in the room above the router in a small house and it keeps cutting out which is dangerous and stressful. Pls can you help me get a pod for upstairs?
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H@YL£S
(@Haylesofficial) reported
@virginmedia do you think it’s acceptable for an manager of a complaint go out down the phone On a customer
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TheFourhead
(@TFourhead) reported
@virginmedia You have been and they're a joke, one was advice on billing which is an insult and the other was package offers, no actual help
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Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia Yes - and once again there is an area issue. But this keeps happening and you are taking days to fix it, every time. Why does this keep happening and why was it not fixed properly last time, or the time before that, or the time before that….
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Nick King
(@nickkingtwo) reported
@virginmedia None of the tests run, they say please give us 24 hours to try and fix the problem then try again after 8:02pm on Tuesday 7th February.
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Rosie Trowsdale
(@mrstrowsdale) reported
@virginmedia Tried that. First automated message said there is a fault and same call said no issues found in area! How do I find out if this is only affecting our specific house or is a wider issue in the area?
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Zebedee Springs
(@terribleuse) reported
@virginmedia @virginmedia actually, your SMS service did promise me a reply by today…happy to share a screenshot if you would like me to share the proof
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Natalie Fox
(@NatalieFoxAP) reported
@ruscie23 @virginmedia @virginmedia been trying to sort out issue with YOUR SERVICE for 3 weeks. My husband is now on hold AGAIN. He’s spoken to SIX people for over 2 HOURS today & no closer to sorting out the situ. He keeps getting put through security again & again & then gets cut off! SORT IT OUT!