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Virgin Media

Virgin Media service status in Harrow Weald, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Slough, Southwark, City of Westminster, Wandsworth, City of London, Wembley, Camden Town, Enfield Town, Westminster Abbey, Brent, Brent, Islington, and Paddington.

CityProblem TypeReport Time
London Internet 14 minutes ago
London Total Blackout 7 hours ago
Hammersmith Internet 7 hours ago
London Internet 8 hours ago
London Internet 11 hours ago
Hammersmith Internet 11 hours ago

Community Discussion

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Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • Corey_XOTWOD
    Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...

  • Olivia121994_
    OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally

  • Corey_XOTWOD
    Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is ******* ****, sort it outttt

  • dietmarlen
    Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed

  • Bhavinchief
    Bhavin (@Bhavinchief) reported from Brentford, England

    @virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab

  • Timnaik
    Tim Naik (@Timnaik) reported from Camberwell, England

    @virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..

  • Bhavinchief
    Bhavin (@Bhavinchief) reported from Watford, England

    @virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!

  • StMirrenDaft
    Ian Williamson (@StMirrenDaft) reported from Tottenham, England

    Still down @virginmedia. Utterly diabolical service!

  • Bhavinchief
    Bhavin (@Bhavinchief) reported from Watford, England

    Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.

  • charl0tte_br0wn
    Charlotte (@charl0tte_br0wn) reported from Hemel Hempstead, England

    @virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .

  • danjpadgett
    Dan Padgett (@danjpadgett) reported from Wandsworth, England

    . @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.

  • karlea45
    karen (@karlea45) reported from Camberwell, England

    @virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service

  • Olivia121994_
    OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either

  • thecatsrgrowlin
    sam shea (@thecatsrgrowlin) reported from Tottenham, England

    @DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up

  • dietmarlen
    Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22

  • BhavaniVadde
    Bhavani Vadde (@BhavaniVadde) reported from Wandsworth, England

    @virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @DrEMcNaught @virginmedia They have the worst customer service I have ever known

  • ThreePeaceSweet
    Three Peace (@ThreePeaceSweet) reported from Tottenham, England

    @milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amystks
    x - amy (@amystks) reported

    @virginmedia I'm trying to get hold of you via your phone line but this seems impossible right now due to the wait time and I don't have the time to sit and wait around doing nothing. I am not sure if I want to cancel my package or remove things and the web chat will only let me

  • Dianamh_s
    Dianamh (@Dianamh_s) reported

    Virgin Media pointing out the LVA proposed service for the vaxxed in spring. Yet now it’s ‘unworkable’. Adrian Cummins on his previous support for Israel’s opening - ‘Oh it didn’t work’, no further explanation on why he believes it didn’t work. France opened with a cert.

  • karmaskulls
    Kirsty Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@karmaskulls) reported

    @virginmedia Hi my elderly parents don't know their password, so I can't progress on the phone to yourselves, can someone help me out asap please :)

  • testtubeman
    Mr Oliver Prince (@testtubeman) reported

    @virginmedia I am so unhappy with you. I have had a install arranged for weeks for tomorrow. Today I receive an email saying the install is delayed by 17 days. That is 17 days without an internet connection. Extremely unhappy. Please help me.

  • NlCKTYLER
    Nick (@NlCKTYLER) reported

    @virginmedia I know outages occur, but the PR speak on the phone listing it as "improving my services" is just a bit insulting. Call a spade a spade. If there is an outage, just say that. :)

  • O2
    O2 in the UK (@O2) reported

    @RayPoon0290 Ah ok. Virgin Media will continue to provide customer service for all Virgin Media services. You can speak with them here @Virginmedia

  • hunkin_24
    ᴄᴇʀʏs ʜᴜɴᴋɪɴ 🌳🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 #StatueForEppy (@hunkin_24) reported

    @EarlyCareersSky The interview I had for a permanent role was taken by manpower who told me I wasn’t empathetic enough towards customers when they were the ones who hired me for virgin media back in 2007. I abso loved my training for women in home service a couple of years ago

  • danielleda2405
    Danielle Anderson (@danielleda2405) reported

    @virginmedia I have just spoken to someone helpful on the phone who told me to request WiFi pods online instead of my booster (which is terrible) however the website says you cannot register at the minute. Conflicting information, can you advise?

  • penguinonasled
    Anthony III (@penguinonasled) reported

    @virginmedia (2/2) need internet for work and can never get through to a human on the phone to discuss the issue/resolve. Will be going to Ofcom

  • amystks
    x - amy (@amystks) reported

    The call has dropped, id really appreciate it if there is some sort of web chat service where I can talk to someone @virginmedia