Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Slough, London, Islington, Paddington, Southwark, Hampstead, Enfield Town, City of London, Hammersmith, Hayes, Tower Hamlets, City of Westminster, and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 Brent
|
Internet | 8 hours ago |
|
Camden Town
|
Internet | 12 hours ago |
|
Slough
|
Internet | 13 hours ago |
|
London
|
Total Blackout | 14 hours ago |
|
London
|
Wi-fi | 15 hours ago |
|
Islington
|
Internet | 16 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Darcy 👀 (@darce_vader) reported from Ealing, England@virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?
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Terri (@Rex_Comms) reported from London, EnglandSad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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Edward Norman (@Chevrongreens73) reported from Brentford, England@virginmedia Down again. Is it Nw10 area or me?
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England@virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.
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N19 Local (@N19Local) reported from Islington, England@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Mani (@weird_FM) reported from Tottenham, EnglandO2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed
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Jean Rauwers (@jeanrauwers) reported from London, England@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Darcy 👀 (@darce_vader) reported from Ealing, England@virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kester Mann (@kestermann) reportedVirgin Media launches 5G on the Vodafone network. Available in 100 towns and cities, for no extra charge. 4G customers stay on EE until end of the year. Presumably though, everyone will eventually transition to O2, once the merger is complete.
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David Lawler (@DavidLawler13) reportedHaving and absolute nightmare with @virginmedia cut off my services in error saying it’ll take 48 hours to reactivate, then I receive a message asking me to return equipment!? Customer services please sort this out
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Martin Ramsey (@MRamsey1974) reported@virginmedia They haven’t in three weeks - why should they now? @GavinWilliamson can you ask why @virginmedia aren’t fixing issues and are actively preventing HomeSchooling ? If being a full time worker and homeschooling parent - Virgin now want me to chase them after 48hrs already!
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gettinflexicomps (@gettinflexi) reportedJust one day I want to come home and not have to hear my daughter tell me the Internet is down.. @virginmedia it’s Mondays the week has just started please don’t ruin my week already! The schools get annoyed at us because the kids are not online but they can’t get online!!! Uggh
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PointClarke (@PointClarkePC) reportedWhy is it I pay £46/month for 200MB when a new customer can pay less for 500MB @virginmedia ... surly existing customers should be valued more than new ones....what makes them what to stay when you're treated less than those who actually dont give you anything currently?
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James (@jebartrick) reportedCan someone at @virginmedia please contact me. I have been trying to call your helpdesk for the last couple of weeks to talk about my contract and can never get through to anyone. I give up after about 50 minutes. Today's call got cutoff at 20 minutes. My contract has ended!
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Matt L (@Brain_Cleaner) reported@virginmedia Well the status checker went from 4pm yesterday to 8am this morning, and is now showing 12 noon today, so not great. My net went down at 11pm Saturday.
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craig duda (@craigduda1) reported@virginmedia None existent you cut my services off two months ago but weren’t getting any before that . That’s the reason I’ve gone with another company as you weren’t proving me with the services I’ve been paying for. All I want is to cancel the contract and not be charged
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Carol Louise (@ms_carol_louise) reportedTrying to reach anyone at Virgin Media is impossible. Happy to take your money but when there’s a problem reaching anyone by phone is impossible. Please don’t blame Covid, other businesses have overcome these issues admirably.
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Jon W (@JonWill47124708) reported@virginmedia why am I paying £16 more a month than a new customer for my broadband package, when I've been a customer for almost 3 years????