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Virgin Media outages and service status in Harrow Weald, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Harrow Weald, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 27, 6:10 PM GMT+1.
  • 63% Internet (63%)
  • 17% Total Blackout (17%)
  • 13% Wi-fi (13%)
  • 4% E-mail (4%)
  • 3% TV (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Northolt, Harrow, Wembley, Southall, Stanmore, Watford, Barnet, Camden Town, Brentford, Borehamwood, Brent, Brent, Paddington, and Hampstead.

CityProblem TypeReport Time
Hammersmith Wi-fi 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Wi-fi 1 day ago
Hammersmith Wi-fi 1 day ago
Hammersmith TV 2 days ago
Northolt Internet 2 days ago

Nearby cities with recent reports

Hammersmith

12 recent signals

1 day ago
Southall

4 recent signals

3 days ago
Northolt

2 recent signals

2 days ago
Harrow

1 recent signals

2 days ago
Wembley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • the_hyper
    ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England

    @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • brobbo55
    robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

  • morish1
    maureen robert (@morish1) reported from Hillingdon, England

    @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

  • U2Gorilla
    Snatch (@U2Gorilla) reported from Southall, England

    Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

  • jeannesmith1
    jeanne smith (@jeannesmith1) reported from Hillingdon, England

    @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

  • manan2661
    Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • JammieBun
    James Brown (@JammieBun) reported from Hillingdon, England

    Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

  • stephen_j_moran
    Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia

  • spandya1
    Sandeep Pandya (@spandya1) reported from Croxley Green, England

    @virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.

  • Rebeccadundon1
    Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • daveyt1979
    dave towers (@daveyt1979) reported

    @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @miaKJKJ22 @Gary1165 @virginmedia Yes, agreed, it's usually well known about general outages. Annoying though when they say it's all fixed in your area and the service checker says all OK at you property when it clearly isn't 😬

  • man_simulator
    SimulatorMan (@man_simulator) reported

    @virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!

  • sponge0812
    sponge0812 (@sponge0812) reported

    Just had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now

  • rebecca_ryder21
    Rebecca Ryder 💙 (@rebecca_ryder21) reported

    @virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

  • MsHeadshot
    MissHeadShotTV (@MsHeadshot) reported

    @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

  • emmathompy
    Emma Thompson (@emmathompy) reported

    @virginmedia I've also tried to call your customer service helpline but it doesn't appear to recognise my account number so I can't even get through to anyone!

  • DavMichael
    mike davies (@DavMichael) reported

    @virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?

  • edengem
    Eden Gem (@edengem) reported

    @virginmedia please Help! Just had 3 overseas tech calls trying to solve desktop email error. Last person has now cancelled all email iPhone email then passed me to someone else! Appreciate yr assistance.