Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Acton, London, Ealing, Bermondsey, Harringay, Fulham, Paddington, Finchley, Borehamwood, Bushey, Wembley, City of Westminster, Islington, Hampstead and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| Bushey |
Internet | |
| Acton |
Wi-fi | |
| London |
Internet | |
| Ealing |
Internet | |
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Bridget Giles
(@BridgetGiles44) reported
from
Camden Town, England
@virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?
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unhappy_george
(@george_hut) reported
from
Islington, England
@virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.
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john treacy
(@JJT35) reported
from
Wandsworth, England
@virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Dor Bershadsky
(@dorbershadsky) reported
from
Camden Town, England
@virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?
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Lloyd williams
(@Lloydyboy1) reported
from
Barnet, England
Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Gene “Bean” Baxter 🇬🇧
(@clydetombaugh) reported
from
Camden Town, England
@virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
@virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.
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XAVIER FERNANDES
(@XAVIER2009KY) reported
from
Hounslow, England
@virginmedia seems virgin forgot about customers. I been waiting 2 months to settle my internet service . I even paid early statement fees. Not fair to charge such fees in current pandemic times.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!
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Nik Simon
(@Nik_Simon88) reported
from
Wandsworth, England
@virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Growcoot
(@cooty) reported
@virginmedia Sent this reply yesterday, but it was attached to another sub-thread: It occasionally happens when watching live TV, but recorded shows seem particularly bad. We have checked all of the cables and tried rebooting the box. Rebooting seems to help temporarily, but problems persist
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Edward Joyner
(@edjyork) reported
@virginmedia Thanks, and if I haven't had anything it's fair to assume it won't be happening today? Also your members website appears to have been broken for over 12hrs so can't log into my account...
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Sam 💫💛
(@samanthastansX) reported
@virginmedia can someone please help me? My internet has been off since lastnight.
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Paul Woodworth
(@PaulWoodworth13) reported
@virginmedia No my service was turned off in August therfore more funds should have been ba k with me ! I want it back today
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Denzil Bentley
(@Denzilfit) reported
@virginmedia Blah! No one called me back. I’ve heard this over and over. Maybe… if you answered the question and dealt with issues I wouldn’t need to keep contacting you. IF your online systems worked it ‘might’ help.
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Denzil Bentley
(@Denzilfit) reported
@virginmedia I don’t have permission to do works and your advisor is telling me I have to pay to come out of the contract. 1. A year of poor service 2. Damage on install 3. Horrific support literally rubbish! And you want to charge me to stop contract you can’t fulfill without damaging home.
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🇪🇺 Jamie Bulloch
(@jamiebulloch) reported
@virginmedia Broadband slow/intermittent in SW9 this morning. Now becoming a regular occurrence and major irritation.
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TTAAllDay 🇬🇩
(@TTAAllDay_) reported
Aaaaaaand my virgin media is down ffs
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Daniel Jones
(@WiganDan32) reported
@virginmedia Both wifi and ethernet connections. Network connection dropping constantly and unresponsive devices. I checked my post code on the app /website but I get a different answer every time. I called 0800 561 0061 who say there are issues but I dont know who to believe. .
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Tommy71
(@Tommyboyle_71) reported
@virginmedia unbelievable virgin. after 5 months of phoning you, due to an overcharge of £32 a month on my account, it still hasn't been updated online, so my bill is still wrong now you've suspended my services but you can't produce a correct bill. Outstanding customer service.