Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 02/04/2026 17:10

February 04: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, City of Westminster, Barnet, Enfield Town, City of London, Islington, Southwark, Paddington, Tower Hamlets, Bushey, Greater London, Southall, Hampstead and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported from Wandsworth, England

    Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • MiriLopezMusic Miranda López (@MiriLopezMusic) reported from Wandsworth, England

    @virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia Service issues would not affect the box or lack of hd

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Scalesy08 Scalesy (@Scalesy08) reported

    @virginmedia Shocking Customer Service !! Still having intermittent past 2 months - Nobody seems to be able to help - Still waiting on a manager call back from 7th Jan . Currently been on hold 1 hour after speaking to an agent who was passing me through to someone else.

  • peacefulavenger Serendipity (@peacefulavenger) reported

    HELP! My sons PS5 is wired to the internet with a Download speed of 68Mbps and Upload of 7Mbps. We have turned off all other internet using devices yet he still cant stream games due to poor bandwidth. Is this a problem with @PlayStationUK or @virginmedia ? #gaming #PlayStation5

  • donnacam31 donna campbell (@donnacam31) reported

    @virginmedia unable to contact you no customer service available. We have no WiFi or phone signal , having to use 4g from the garden please advise how on earth we contact you for help !!!!

  • M0HOY M0HOY (@M0HOY) reported

    @virginmedia Yes I have done this a number of times. The last response was it is 'over utilisation' and unlikely you would do anything to remedy the problem.

  • SethTaps92 Seth Tapsfield (@SethTaps92) reported

    @virginmedia your service is a disgrace. Every single one of my bills since i signed up has been wrong. How can you be so useless as a company?

  • timbo_g08 Tim G (@timbo_g08) reported

    @virginmedia Internet probably the terrible (not so) super hub has been erratic today. I had to go out but have had calls off my kids trying to hope school and wife who is trying to work. It’s stabilised for now but will do the usual power down etc when I can later

  • Ryan_Jones85 Ryan Jones (@Ryan_Jones85) reported

    @Harris_si82 @virginmedia It’s terrible mate Im dreading having to contact them next month when we move house

  • didanntendry Alieda Mckinney (@didanntendry) reported

    @virginmedia Hi an engineer called yesterday and carried out a repair. The response time on the phone and difficulty in contacting help was very frustrating. At this time when everyone needs to remain connected faster solutions are required.

  • tracylou5 Tracy Smith (@tracylou5) reported

    @virginmedia @Sammy_Gauntley to be honest they don't really help much anyway, well not in my experience.

  • daveybuoy Davey L (@daveybuoy) reported

    @virginmedia davidleonard after another 45 mins on hold today, was told that your teams can’t offer me any help.