Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, City of Westminster, Barnet, Islington, Southwark, Paddington, Tower Hamlets, Bushey and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Mark Ryan
(@MarkGRyan) reported
from
Ealing, England
Once again @virginmedia let us down with internet in W13 area ... not a good service at all
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug
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Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
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Mansukh
(@mmpa4) reported
from
Watford, England
@virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Marco Olevano, CFA
(@MarcoOlevano) reported
from
Hounslow, England
@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
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Harold Wicks
(@hw_renewe) reported
from
Hemel Hempstead, England
@virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Marco Olevano, CFA
(@MarcoOlevano) reported
from
Hounslow, England
@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Fred 🇻🇨🤌🏽
(@Hairouna92) reported
from
Richmond, England
@virginmedia Still down! Not sure what I'm paying for at this point
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
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Fred 🇻🇨🤌🏽
(@Hairouna92) reported
from
Richmond, England
@virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please
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Vignesh
(@mistervickster) reported
from
Islington, England
@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@iiBainzyy) reported
Just as a note even now going into September this still doesn’t work, even others are reviewing your app with the same problem, no one was helpful on the email, @virginmedia you may as well try a VR app might be more reliable than @SkyUK @SkyHelpTeam
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Clive Richardson
(@CliveR39) reported
ANOTHER outage from @virginmedia fourth time today after six hour network failure this afternoon....
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Jonathan McCormack
(@StripeyMiata) reported
@virginmedia I am trying to login into my credit agreement details for my mobile phone but getting an error with no link I can see to reset.
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Scott Cowley
(@scottymfc167) reported
@virginmedia Still issues with my broadband in the SE9 area. Trying to watch TV but can't, I've even been told today that I won't be getting a refund my disruption to my services for the last 3 weeks!! WHAT A JOKE!
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beasty easty
(@cdexeastwood) reported
@S05Zaid @virginmedia @MartinSLewis Virgin do not provide their service to my new property, so after telling them, I was told I have to pay £240 to leave. How is this fair when “they” don’t provide “their” service? I was told I’m in breach of contract and I would have been told this when I signed up!!
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james cullen
(@cullenjay01) reported
@john_mcguirk I’m the same. I never watch or listen to RTE or virgin media
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Shelbs
(@shelbsssp) reported
@virginmedia Yes already done all the things and spoke to you on the phone, going to take a week to fix apparently 🙃
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Smiler
(@MissySmiler) reported
@virginmedia Phoned the customer service number .. for the first time the @virginmedia agent was very helpful.. but as I said no one has contacted me but happily take my monthly payments
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avfcut
(@avfcut1) reported
@virginmedia @virginhelp I desperately need another WIFi pod. When can I expect to be able to order another? I only get signal in half of my house it is driving me crazy. Why has your wifi became so unreliable? I will be taking my business to BT as soon as I can
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Rosie
(@Rosie76185080) reported
@virginmedia @ParalympicsGB TV service dreadful all day. I live the other side of Dublin to my parents and they have exact same issue. Seems there may have been an update that has now caused the boxes to go haywire. Turning off and on fixes temporarily then starts again with freezing menus and no channels.