Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Uxbridge, Southall, Hammersmith, Wembley, Southwark, Enfield Town, City of Westminster, Paddington, Hemel Hempstead, City of London, Islington, Harringay, Hounslow and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Uxbridge |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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tim
(@t1m1964) reported
from
Camberwell, England
@chrisckmedia @virginmedia They are all as bad as each other. I have VM and BT, which means at least one should work.
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Southall, England
@NIAbbot Virgin Media has been down for me since Wednesday morning...
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Ash
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
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info@lakedistrictcottages.net
(@infolakedistri1) reported
from
Camden Town, England
@virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.
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Andrew Clemens
(@andrewclemens78) reported
from
Datchet, England
@SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !
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James
(@jfkent93) reported
from
Hounslow, England
@virginmedia I have called your team 3 times and been hung up on each time. I am contacting about a problem, please can someone reach out on this.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Young
(@PhilAdamYoung) reported
Mortgage got declined today because my name on my virgin media account is Phil instead of Philip. What the actual ****
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Duncan Deaville
(@DuncanDeaville) reported
@virginmedia Maxit TV and M100 fibre bb + WiFi booster kit. Hub 3.0. The router and extender are not fit for purpose. A telephone agent pretty much admitted this when she mentioned new ‘mesh’ gear coming out. But said that would be as bad.
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James Elliott
(@jelliottlufc) reported
@virginmedia I’ve never been given a date because nobody knows when it is going to be live. I just get passed between different departments.
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Claire Kavanagh
(@ClaireKavanag19) reported
@virginmedia i have had a call from 01529716003 today claiming to be virgin media regarding issues with my router. Is that one of your numbers?
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MashedJhotato
(@hobowhooves) reported
Customer relations is a bold term @virginmedia 🙄 the longer I'm kept waiting the more likely I'll be to terminate this contract
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Duncan Deaville
(@DuncanDeaville) reported
@frigginhiggins_ @VMO2News @virginmedia Yes. We got a letter saying they thought they had resolved it but would call to check. Never got a call and when we’ve discussed upgrading or leaving etc on further calls they brushed it under carpet. Now it’s back again! Drop outs!
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Fiona Higgins
(@frigginhiggins_) reported
@BarryEvans1977 @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Well That Escalated Quickly.
(@NeilBowers15) reported
@virginmedia So, basically, I was sold a lie by the person who I spoke to this time last year. I'm paying £62 a month for a service that has been at best terrible. On a side note... can you confirm what has happened to the hub 4 that I have ordered, please?
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Alison Smith 💙💔
(@AlisonSmith29) reported
@CalvinMoorley @virginmedia Are you in east London by any chance? All my colleagues in that area really affected by poor service from Virgin today.
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Frank Keegan
(@KeeganBig) reported
I have often complained of poor customer service from @virginmedia it is therefore only right that I praise the excellent customer service provided by Jason. Many thanks.