Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 01/16/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Fulham, City of Westminster, London, Hammersmith, Paddington, Wembley, City of London, Southwark, St Albans, Enfield Town, Wandsworth, Camden Town, Hayes, Islington and Hounslow.

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City Problem Type Report Time
United KingdomFulham Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @virginmedia another day of no internet and useless customer services... WHAT IS GOING ON

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Hi, I need assistance and I have not been able to contact the service

  • AshleyRix1 Rixy (@AshleyRix1) reported from London, England

    @virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for

  • Makis39277470 Gerasimos Klaoudatos (@Makis39277470) reported from Richmond, England

    @virginmedia I am with you for 7 years. I am trialing EE in an effort to get rid of you. In Nov, broadband was appalling, 3 days no service, inconsistent all the other times. Drops during business calls. Customer service totally absent. Emailed CEO no response. Shame on you

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Brentford, England

    @virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Wandsworth, England

    Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,

  • Goldenlocks Estelle Levacher (@Goldenlocks) reported from Richmond, England

    @virginmedia my husband has been on hold trying to call you for over an hour! We pay over £100 per month, this service is unacceptable ! We’re leaving!

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Paddington, England

    Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • ART_67 Alex Taylor (@ART_67) reported from Wandsworth, England

    Ordered broadband from @virginmedia on 02/11, earliest installation was 20/11 (tomorrow). 7.45pm tonight I receive text with no explanation rescheduling installation to February! Customer service line is closed. We need broadband for work, this is appalling service.

  • ShinDhother Shin Dhother (@ShinDhother) reported from Slough, England

    @virginmedia you broadband service is down in Slough SL3 areas, can you confirm you are looking into resolving this?

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work

  • ppixton Paul Pixton (@ppixton) reported from Tottenham, England

    @virginmedia Hey, can anyone help?

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    @virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia No I tried the virgin media app messaging service and was told the best deal on my current package would be £122per month rather than the current £90

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia anyone able to offer support today? Holding on for 22mins so far 😟

  • Anthony_Morgan_ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇯🇲🇮🇪 Anthony Morgan (@Anthony_Morgan_) reported from Brentford, England

    @virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leede3874 Leede3874 (@leede3874) reported

    @virginmedia Fix ye flipping Internet 😭😭

  • OGBradz Bradz (@OGBradz) reported

    @virginmedia when are you going to send an engineer to my address to install a new line?! Tried speaking to 4 representatives who were of no help. I’m paying you money next month and you haven’t even installed a new line to the front of my house

  • FoxyScotsman Foxy Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FoxyScotsman) reported

    Looks like everyone everywhere is having issues with @virginmedia going down. I couldn't switch my house alarm off because it's controlled via WiFi, so my neighbours had to suffer a blaring alarm for about ten minutes until the internet came back on.

  • HobRob4 Thats How Good I Am (@HobRob4) reported

    @virginmedia And spend hours on the phone explaining the situation again? You seem incapable of dealing with customers who have a repeat problem, look up my history and then call me. Customer service my ***

  • Mvdg999 Michael (@Mvdg999) reported

    @virginmedia my internet has been down intermittently for over 2 weeks now

  • ChrisHa64278376 Chris Hammond (@ChrisHa64278376) reported

    @virginmedia Hi John, the connection to the box outside was done ages ago. With respect, customer service @virginmedia is absolutely appalling. We phone repeatedly and get cut off after holding for close to an hour - your people are not interested in helping. Have you seen customer reviews?

  • ciaran_88 Ciarán L (@ciaran_88) reported

    @parkie1888 @virginmedia I agree, Try every night to contact them but to no avail, My WiFi is poor, I have the same hub for over 5 years But they don't care as i have nearly another year on our contract, Will you respond here @virginmedia

  • loopylou0141 Louise (@loopylou0141) reported

    @virginmedia I can't access my account none of the links work. The email with my bill wont open I get oops something gone wrong I have tried everything HELP

  • SupremeStu Stuart MacPherson (@SupremeStu) reported

    @virginmedia I have been waiting 11 weeks and called 8 times to get my password and security reset, you always tell me you will send me a letter which never arrives. The last time I called the customer service girl told me "to let bygones be bygones and let's move forward".

  • EzPzJoystiq Nayr 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@EzPzJoystiq) reported

    If you are currently thinking about changing Broadband or moving home and having to choose a provider, do not choose Virgin Media, it might be the worst BB I have ever had, and I was around during the dial-up days...it's ******* rotten...(after 2 years of using it)...👍