Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 02/25/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Wembley, Hayes, City of Westminster, Hammersmith, Uxbridge, Southall, Enfield Town, Paddington, Hemel Hempstead, City of London, Islington, Harringay and Hounslow.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Wi-fi
United KingdomHayes Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • omlazo OM. (@omlazo) reported from Islington, England

    @virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.

  • MarcoFitnessLDN Marius Marco Fitness London (@MarcoFitnessLDN) reported from London Colney, England

    @virginmedia **** SAKE U GUYS I SHOULD NOT DEAL WITH THIS AHIT IN FIRST PLACE ! WHY D **** I CANT GET ACCOUNT ONLINE AND WHY default block MY FKING CONTENT !!!

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • ONI_Assassin Adam Jamal (@ONI_Assassin) reported from Hammersmith, England

    @virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs

  • vim102 Vimal Kataria (@vim102) reported from Barnet, England

    @virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!

  • sumnjam Medan (@sumnjam) reported from Tottenham, England

    @virginmedia You have send me new one couple weeks ago and that one is not working

  • _Rafi93 Rafi (@_Rafi93) reported from Harrow Weald, England

    @virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • lesauvage POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm

  • vim102 Vimal Kataria (@vim102) reported from Brentford, England

    @sumitpatel84 @virginmedia Contact customer support or @Nickladwa

  • PeterCSK Peter Kirby (@PeterCSK) reported from Islington, England

    @virginmedia why no statements or comment about you service outage. Unacceptable.

  • fonemechanics fone mechanics (@fonemechanics) reported from City of London, England

    Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • klokeen1 Khloe2910 (@klokeen1) reported

    @virginmedia We have tried that number all afternoon, it says sorry we are busy and then cuts off. We need to cancel by the 9th. We should be able to talk to an actual person, as how can we guarantee a letter being sent in, will be processed in that time frame

  • jaynemcgough Jayne Mcgough (@jaynemcgough) reported

    @virginmedia been on hold now for 40 minutes to cancel my broadband. Lines don’t even indicate what your wait time is. This is pathetic. Twice I’ve tried to get through now! Why can’t I request to cancel via e Mail or online if no one available to speak?!

  • nicky_pinnell Nicky Pinnell (@nicky_pinnell) reported

    @virginmedia We have a complaint number C-2511201565 you have also put a bill up by £3.50 per month and we were going to increase on 200 meg which we don't do now

  • fealey Peter Fealey (@fealey) reported

    @dhh @nytimes Had to phone to cancel @virginmedia. Bill went from £38 - £49. They had an automated response that offered £3. I declined. My reward was to be on hold for 1hr to talk to a ‘retention specialist’ who then had to xfer me to someone else to finally cancel after a further 1hr hold

  • RickScottFlynn Rick Flynn (@RickScottFlynn) reported

    @DJWhitehead88 @adelemaccioni @virginmedia It seems as though from the line outside they don’t want to run long cables (probably slows down the speeds) it was great in the front room but pants everywhere else

  • snowfairy75 tracey sinclair (@snowfairy75) reported

    @virginmedia Still issues, I've ordered a new remote online so hopefully this will solve the issues

  • WAckerley I.Am.Will (@WAckerley) reported

    @virginmedia Awful customer services, hiked prices up for no apparent reason (service certainly didn't improve) then chased me for three months payment after I had cancelled the contract in writing. Will never recommend or use service ever again. Saying bye to these adverts too!

  • EndlessummerRia ria (@EndlessummerRia) reported

    @virginmedia can’t believe my sister has been on the phone for an hour trying to get through to you. Then you put the phone down on her. Richard Branson what a load of tosh.

  • Ian_12g Ian D 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 🎧 (@Ian_12g) reported

    @virginmedia Why is it impossible to contact you regarding cancellation? Phones don’t answer, live chat times out, no dm available. Seems cancelling the dd is the only way to get a response. Crap customer service.

  • RNashPearson Richard Nash (@RNashPearson) reported

    @virginmedia Broadband has been truly awful since 29th December, near daily outages sometimes up to 6 hours. Engineer visits booked then auto cancelled when service restores. Cannot get through on the phone to anyone or even on live chat. Can anyone help??