Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 01/27/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Fulham, Paddington, Hounslow, Barnet, Harringay, Hampstead, Greater London, Wandsworth, Hayes, Enfield Town and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • koksal Köksal A. (@koksal) reported from Richmond, England

    @virginmedia Check the customer support phone records. Accnt: 315695405 Area Ref: 03

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • nlpedwards Neil Edwards (@nlpedwards) reported from Richmond, England

    Oh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.

  • JasonWhite09 Jason White (@JasonWhite09) reported from Hounslow, England

    @virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • HemzahAhmed Hemz (@HemzahAhmed) reported from St Albans, England

    @virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • ladakovich Ladakovich. (@ladakovich) reported from Richmond, England

    @Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.

  • njanea Nicola Arnold (@njanea) reported from Richmond, England

    @virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • NickO_L1805 Nick (@NickO_L1805) reported from Richmond, England

    @MurlocPhil @mainlymono @virginmedia I can cope with the outage (VM mega-fast WiFi still fine so laptop hooked up to TV), it’s the inability to get any sort of response or information from @virginmedia that bugs me. Just an update via tweet, or even just a voice mail message when you ring them, would suffice.

  • mikelondonse Mike Keogh (@mikelondonse) reported from London, England

    @virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!

  • BigadeeDave Dave (@BigadeeDave) reported from Richmond, England

    @deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬

  • HWick_Bluenose Chris (@HWick_Bluenose) reported from Richmond, England

    @virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.

  • justinctho Justin Ho (@justinctho) reported from Richmond, England

    @virginmedia tv not working in the TW2 area

  • koksal Köksal A. (@koksal) reported from Hammersmith, England

    @virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Annahadfield Anna Hadfield (@Annahadfield) reported

    @virginmedia you charged my account this month even though I am no longer a customer. Please advise how you will be returning the money.

  • vamosdan86 Dan (@vamosdan86) reported

    @virginmedia Just called your customer support and they told me someone wouldn’t call from a mobile number.I want to know exactly how they have all my details and know the notes on my account, because this would therefor be a breach of GDPR and a legal matter. I suggest someone dm or calls me

  • 8bitnitwit 8bitnitwit (@8bitnitwit) reported

    @virginmedia Your broadband internet has gone down in SW16 2EQ, can you please advise when it will be back up again

  • EwGaAmRo Ewan McCrostie (@EwGaAmRo) reported

    @virginmedia oh well…you not wanting your equipment returned then?! @VirginMedia_TV as always…rubbish customer service

  • stuartdrury69 Stuart Drury (@stuartdrury69) reported

    @virginmedia I have put my notification in today to leave Virgin Media. I'm struggling to afford your service but so bitterly disappointed that you can't offer me a new customer price (that I can afford). I'm reluctantly moving to @skytv.

  • xelo10844713 xelo (@xelo10844713) reported

    @virginmedia wifi was reset this morning and a few hours passed without any issue.. now the problem has returned after resetting the box twice. It’s connected however no Internet is secured on any device. What can be actioned in order to speed the issue through?

  • djgavinj DJ Gavin J (@djgavinj) reported

    @virginmedia Still nothing heard back regarding missed appointment or through complaints form. How can I get confirmation that the next appointment will be kept? Anyone I speak to cannot help

  • kpa421 koopa (@kpa421) reported

    @virginmedia trying to pay 4 days now, contacted my bank (as you suggested) and they have said the 'SCA exemption/soft decline/SCA required' is because your website isn't updated for the new security or some other gubbins (none of which concerns me) Can you fix this @NatWest_Help

  • small_ison Alison (@small_ison) reported

    @SmmcSue @virginmedia @skytv Same! Tried to charge me 30% more FOR THE SAME THING. My current bill is already 30% more than new customer cost. So I get the pleasure of paying 60% more than a new customer, once more for the people at the back, FOR THE SAME THING. How is this legal?!

  • PokrajacAna Dr🅰️n🅰️ FamilyNameTooHardTo🅿️ronounce🩺💉🔬🩸❤️ (@PokrajacAna) reported

    6 days in a row @virginmedia broadband not working due to problems in the area and 7 more days needed to fix it - it is not acceptable service