Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, Camden Town, London, City of Westminster, Hammersmith, Southwark, Harringay, Richmond, Barnet, Enfield Town, Tower Hamlets, Ruislip, Paddington, Wembley and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
No service during work hours? You … useless things. @virginmedia #virginmedia #useless
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
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Stanton Warriors
(@StantonWarriors) reported
from
Brentford, England
.@virginmedia sucks!
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Mary-J 🏳️🌈
(@MaryJldn) reported
from
Camberwell, England
@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It happens so often tbh, what is the actual issue in Battersea that makes it a repetitive problem? Also why am I not able to register a loss of service on your app?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Maria Panagiotidi
(@mariapage) reported
@virginmedia It doesn't require any external work, but you keep telling us that it does, and the engineers never show up! Every single person we talk to says something different. We did raise a complaint..
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Michael Langley
(@michael1angley) reported
@virginmedia Thanks I called the team this morning a technician will be coming out on Tuesday to hopefully solve the problem, it’s a strange thing to happen but I just don’t have any sort of wall socket to plug into and followed the cables from outside and doesn’t go anywhere near the flat
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Kelly O'Brien
(@Bubbles_n_me) reported
@virginmedia Terrible customer service, moved home in Oct our new address was added incorrectly by Virgin Media since then been assured 3 times that our door number had been amended, this morning our services been disconnected! Spoke to two agents who both disconnected the call!
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Jeff Gilmore
(@jazzyjeff10) reported
Virgin media 360 system is absolutely terrible, I've never encountered so many issues with recordings, watching, trying to record only new stuff you have to have to have every series. Also you can't record some shows you have to add to watchlist, rant over @virginmedia
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Andy R
(@AndyinPoole) reported
@virginmedia I called yesterday to report a a problem with my v6 box. Got a call back to say a replacement is being sent. Great. But then I get an email saying my package has changed, Homeworks added and my monthly bill changed. What’s this about. I never asked for it.
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Michaela Coan
(@calacoan) reported
@virginmedia Sorry just picking this up now. I have managed to speak to human in your organisation. Parvin has been as helpful as he can. The issue is with the connection outside the house. My frustration is with the the complexities of your self help service and your elderly customers.
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Dominic Conte
(@dominic_conte) reported
@virginmedia My online account is showing ebilling, but it’s not working in reality and I’m still being charged. I started complaining in April 2022, so a year later and it’s still not working. Your support team just deny there’s a technical issue, but clearly there is.
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Cathie Southcott
(@furiousofwidd) reported
@Tracy52468806 @virginmedia Not sure where customer services were this morning. Quite a difficult accent to understand. Neighbour at same flats HATES Virgin Media, her install resulted in wrong phone no, and no router! No data for 6 weeks…
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Christina
(@chatzi0107) reported
@virginmedia My services were supposed to disconnect on 04/04, but they went down at 12am on 01/04. Couldn’t get through to anyone via phone and all online agents suggested my services are still active. There is clearly no broadband going to my router and the TV services are not activated.
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Saledan
(@Saledan66) reported
@virginmedia must be the worst broadband in the world. Had to restart my laptop twice and still can’t get the connection.