Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Southall, Hammersmith, Camden Town, St Albans, Hemel Hempstead, Paddington, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster, Windsor and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia This is not a new issue, its been months. The wifi keeps dropping all day everyday. I believe its an external issue i need an engineer. And how do i complain about the service i am receiving?? I am paying for something iam not receiving.
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Paul Dupree
(@PaulDupree19) reported
from
Harrow Weald, England
@virginmedia I’m struggling paying my monthly fee & now notice it’s gone up this month as my discount offer has run out. Can you please offer me another loyalty discount or I may have to cancel. I also work for the NHS in case you offer staff any discount. Thanks in advance, Paul
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Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@virginmedia hi my 79 year old mum has gone for weeks without tv and says Virgin expect her to be an engineer to set new system up and she is not able to contact you as she keeps getting cut off after waiting on call for 2 hours!!! Can you help her? #elderly #helptheaged #tech
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I have made a formal complaint and i already have the connect app, it does not help me!
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginhelp i have been having issues with my broadband with @virginmedia for months. The router has been changed still no joy, a virtual tech was supposed to call me on Wed, he didnt, i keep calling and im still at square 1. Kids all study from home, so frustrating, help me🙏🏼🙏🏼
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I just got a direct message from you but i dont think it was you! Also no issues but the wifi wasnt working. Its back now will go again
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’d be great if somebody could investigate that without me having to go through the support playbook of all the steps first. I need the connection for work.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?
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Thom Pirouet 🔶🇪🇺🏳️🌈
(@CarryOnThom) reported
from
Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’s happening periodically on a wired connection (not wifi related). When it happens upstream drops to 150-300Kbps and downstream drops massively too. No known issues reported in my area, but it’s been happening for a few days now.
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cwm :3
(@catmxc) reported
from
Islington, England
@virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia And no answer to main problem... Where is the hub replacement ?? Still nothing says/confirm on account or email.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time
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linda holmes
(@pussinpjs1) reported
from
Camden Town, England
@DarknessHayz @virginmedia Poor mum hope she is OK xx
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan Bocutiu
(@stepib) reported
@virginmedia We called a few times over the past week and other than reboot your router and we'll contact you if we cannot resolve the issue, there was no improvement to the service. I know you can do better than this.
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Kimberley Turner
(@kimturner70) reported
@virginmedia I’m in a Tribunal hearing online and your ****** internet service just failed again. This is not at all acceptable 😡
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Zach Newman
(@Zach_Newman19) reported
@virginmedia your wifi if terrible. Connection keeps dropping every half an hour! Yet when checking for issues in my area it says there is no issues.
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Si 🦊 🐝 🇬🇧🇮🇪 🏳️🌈🇪🇺 🇵🇱
(@LordFoxx75) reported
@virginmedia It says there is a problem with the hub and I will need a engineer…this is false it is a outage affecting many households.I hope I will not be charged for a service I can not use
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Ashleigh Loeb💖💜💙🏳️🌈
(@MxAshleighLoeb) reported
@TheEmmelineMay @virginmedia Not greatly keen to give Sky money. On the phone to @virginmedia now them now playing their stupid games of haggling deals🙄
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Mart
(@MartCAFC) reported
@virginmedia @MCNEATofficial Worst customer service I have ever encountered. Do not hook up with these corporate, money grabbing, greedy parasites. Seek your services elsewhere.
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Dr. Yusuf Öç
(@YusufOc) reported
Dear @virginmedia since you are not capable of moving my broadband to my new house in 1.5 months maybe you should think of changing your line of business. Please don’t do anything related to service!
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Hayden Cohen
(@haydencohen) reported
@virginmedia There are issues with both. It’s been down since 09:30 with the website saying it’ll be back by 18:00. If it’s a one off I’d have sympathy as these things happen, but it’s a really unreliable connection.
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⫩ Charlotte ⫩
(@scousebird77) reported
@virginmedia No sorry it’s not working
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Saq
(@Saq0fficial) reported
@virginmedia @virginmedia Considering I will be without any Internet for almost 6 days, does Virgin media provide a WiFi dongle to ensure its customers can continue to work from home? This is a service offered by BT so I would have expected to have received the same service.