Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Barnet, London, Hammersmith, Islington, Hounslow, Paddington, Wandsworth, Southwark, Wembley, Hayes, Uxbridge, Southall, Enfield Town and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| City of Westminster |
Internet | |
| Barnet |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Hardik Shah
(@HardikVishna) reported
from
Richmond, England
@virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!
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Criney The Duchess of Brixton🧚🏾♀️
(@CrineyInsalata) reported
from
Hounslow, England
I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
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Ronnie De Guzman
(@RonnieD88779995) reported
from
Hounslow, England
I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@seanvincentt) reported
@virginmedia are possibly the worst company to get in touch with if your having problems but will soon sell you a new package deal #useless
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James Evans
(@JamesBrighton) reported
@virginmedia the absolute worst customer service I've ever experienced! After waiting for nearly a month for a response to my complaint your response was 'please call us'. My complaint was about not being able to contact you to change my package. Moving to another provider ASAP.
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💙🧡Donna Janes💙🧡
(@DottieJanes) reported
@virginmedia It isn't an email issue it is a connection issue. The email issue has been resolved. Live agent.
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Nick Thomas.
(@knowledgehoriz1) reported
@virginmedia Service in KT12 area 'OK'. This AM Upload Speed at 40mb/s. This PM speed at 0.2mb/s. Had to cancel a professional exam due to this fault. Tried calling number 3 times, but disconnects after 25-30 mins each time.
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Chris Billinge
(@chrisb241218) reported
@virginmedia your retentions department is fantastic. They quite happily accepted my request to cancel my broadband services without trying to keep my custom one little bit, well played 👏👏👏
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MARK KIRK
(@kirkycando) reported
@virginmedia Your broadband keeps cutting out ,everyone I try to ring the fault line there is more than an hour wait before we get cut off . People need this connection to work from home .8 months that I have now been having this problem ,I upgraded from 100 to 200 and it never works.
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Stuart Hart
(@stuartpaulhart) reported
@Scottspurs72 @virginmedia Sky’s signal is generated by the satellite dish, Virgin’s box is powered through the cables from the box installed external to your house. Sky is **** anyway.
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nakhil mahra
(@nakhilmahra) reported
@virginmedia This shows service is fine.. this is the third time in two months. Why can’t I get through to anyone on costumer services?
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Neil Davies
(@neildavies42) reported
@virginmedia Your engineer ran a hardwired test without a single item attached to the signal as he installed a new router. It still came in at under 100mpbs. This is logged on my file in his notes. Unacceptable service and extremely slow to fix at a cost of £100 per month.
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Neil Davies
(@neildavies42) reported
@virginmedia Everyone I speak to is sorry, but nothing is done about it. My only choice is to cancel and contact a reputable provider I can rely on. If your Area Managers don’t do what they say they are going to do why would anyone else? Awful product and awful customer service. @virginmedia