Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Tower Hamlets, Bermondsey, Ealing, Greenford, Hayes, Camden Town, City of Westminster, St Albans, Harringay, Bushey, Isleworth, Islington and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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maureen robert
(@morish1) reported
from
Hillingdon, England
@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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char🏴
(@charliewhu__) reported
from
Camden Town, England
@virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?
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Rebecca Gould
(@beccaleigh99) reported
from
Islington, England
@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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John lumb
(@Johnlumb67) reported
from
Richmond, England
@virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM
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≡xtr≡m≡pcuk 🔜 #i69 🤟
(@ExtremePCUK) reported
from
Hillingdon, England
@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜
(@WordDoodler) reported
from
Tottenham, England
So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?
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💋unknown💋
(@unknown45523435) reported
from
Hillingdon, England
Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Paul Simmonds
(@paulusthegrey) reported
from
Borehamwood, England
@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.
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James Brown
(@JammieBun) reported
from
Hillingdon, England
Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …
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Geoff Neale
(@g_neale) reported
from
Camden Town, England
@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Ealing, England
@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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MarcHayo
(@markhayo) reported
from
Kensington, England
Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peg Leg Lou
(@lou_hewett) reported
@virginmedia They didn’t suggest anything. I have tried all the tests through the Virgin Media app and have moved my router as recommended. It is mostly WiFi but sometimes impacts wired connections. There are no local issues.
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Seán Henry
(@seandhenry) reported
@virginmedia I have tried this a few times, but they are asking for a password to progress the call for security purposes. But I don't have a password, hence the problem
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Farooq
(@Bo552023) reported
@virginmedia I need someone to call me back. I have spoken to your customer service team and made this request several times. Social media team directing me to the customer service team isnt sufficient anymore.
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Jon McKnight
(@JonBonViveur) reported
@virginmedia Callum, who is resolving an ongoing issue and called me several times, e-mailed me. I replied, asking further questions, but received the same e-mail from him again, verbatim. That was clearly an error, so I need to speak to him. Jon
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Sarah newson
(@Sarahne52272842) reported
@virginmedia I am utterly disgusted I rang you for help as an uninsured driver hit me and I need a grace period to pay my bill I was told if I paid £53 you would reconnect my service and give me til Friday 24th February to clear my bill only 8 days past my bill due date I had to
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Stealthness
(@stealthness) reported
@virginmedia after 10 years, I will be finding another provider unless you can provide a stable internet connection. Your customer service was more interested in upselling a new package than finding a solution. Can you please DM a UK contact telephone number to get proper help?
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Dave
(@RaverRDE) reported
@virginmedia For a brand that provides a service, it’s teams are very silo’d and lack ownership across teams to put your customers first.
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Indanews
(@indanews11) reported
@virginmedia I will now be raising this with the financial Ombudsman. I do not want to call virgin media ever again to speak to disrespectful employees who say they will send a remote but never do. It is a two way contract which virgin media has not fulfilled their obligations.
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AP
(@the_kenindian) reported
@virginmedia Either your systems are down after which someone promises to contact me..and of course never does or simply just tries to (up)sell without factoring my actual needs. My contract is due to expire and I need to make a decision asap. Thanks
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Harbour 💚
(@HarbourLord) reported
@virginmedia it was around 9pm last night, which funnily enough is the time your phone lines close so I couldn't even ring to speak to someone and like I said your website functionality is so poor it's impossible to find the webchat function.