Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hampstead, Southwark, Wembley, Harrow, City of Westminster, Barnet, Islington, Hounslow, Paddington, Wandsworth, Hayes, Uxbridge and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hampstead |
Wi-fi | |
| Southwark |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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Andy M
(@AndyM_N3) reported
from
Barnet, England
@virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia Still no@broadband service after following troubleshoot steps. Please get your sh*t together.
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Imran ®
(@The_Photographr) reported
from
Southall, England
@britpakgirl @virginmedia I had issues with them earlier this year when working from home. Two days without access. Had to resort to sitting in a coffee shop to try and get work done.
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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zzkhan
(@ZZK963) reported
from
Hounslow, England
@virginmedia No internet since 1pm today, I’ve got a business broadband account, appalling customer services ... they haven’t a clue what’s going on. Online Service status page showing “All green” ... Liars!
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia I've tried rebooting as well. The problem persists.
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Olph
(@olphwres) reported
@virginmedia switched to you yesterday specifically because I needed faster speeds and better infrastructure for homeworking and video calls. Day 1 and every time I connect to video software (Zoom, Skype etc) my laptop is disconnected from the network.
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Aaronking
(@aaronking_1) reported
@virginmedia Update: Still a shambles, still not fixed @virginmedia said by 25th but have now advised the problem will be fixed 8th February. Awful!
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Naomi Lee
(@NaomiLe57011799) reported
@virginmedia PLEASE HELP US LEAVE VIRGIN MEDIA!! By making cancellations team non existent you are essentially holding us hostage this is not fair
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Mark D
(@Mark2510) reported
Hi @virginmedia how am I supposed to cancel my contract (which you have broken) when this can't be done online ans your phone line says "sorry we are busy, call back later, goodbye"? Very disappointing customer service.
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J Booker
(@JJBooker) reported
signal on my @virginmedia mobile is now non existent in the house and only slightly better outside. Yet still shows 4G sign for data. May have to switch. Other phones on @giffgaff performing much better 4-5 bar.
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RebeccaChance
(@MsRebeccaChance) reported
@virginmedia Too late! I asked you repeatedly for someone from the resolution department to ring me, as they never answer their number. You refused. You also lied by telling me it was impossible, when you had done it months before. Now your tweets = part of my complaint. #EpicFail #custserv
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RA
(@RAgoooner) reported
@virginmedia ‘Intermittent issues’. Zero timeline (was meant to be today since logging fault a week ago). Luckily we’re leaving for a new provider next week
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Rich Fisher
(@BigRichFish) reported
@virginmedia Hi. Spoke to customer services 3rd Jan who were very helpful and said account would be credited £25.95. Received letter ref C-030121690 confirming this (although letter is confusing) as did web contact before speaking to someone. Credit still not showing. Pls sort this. Thanks
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fabiano
(@fabparra) reported
@virginmedia very bad service I wonder if there are more people with no internet signal (Virgin Media) in front of cambridge gardens square It's been two days and Virgin has not given me a satisfactory answer or service to solve the problem Could you just help me @LifeInKilburn?
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meals
(@ameliaaf_) reported
@_darkmavis @virginmedia So frustrating and unfair on old people that they’re just expected to know all this, she’s honestly in such a mess now and it’s not like I can just go over to her house and try fix it for her like I normally would