Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Southwark, Paddington, City of Westminster, Tower Hamlets, Bushey, Greater London, Camden Town, Southall, Hampstead, Wembley, Ealing, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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SDM
(@StevenMcFarlan4) reported
from
Wandsworth, England
@virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬
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Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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Monroe
(@MonroeJoe) reported
from
Kensington, England
@virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GJ
(@MrGaggies) reported
@virginmedia broadband not working called and you have cut me off can someone call back
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ǝɯ
(@AndiWithnail) reported
@virginmedia Ah, no wired connections. Just very slow wireless.
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Danielcostaceo
(@danielcostaceo) reported
@virginmedia Hi the service status is ok. But, my connection is too slowly. I need this to work.
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millie
(@milliconcarne) reported
@virginmedia wifi is down, SW9 area. tried reset but looks to be a service outage not being reported on your site. i have important meetings today please help?
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Miss peacock
(@pompeychic1524) reported
@BfSanam @virginmedia Had a similar problem yesterday. Not the way to deal with a customer who has a complaint!
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Russell Thomas
(@Russthom84) reported
@virginmedia Down again today. Calling to cancel this terrible service.
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia You said you wanted to help me, I told you I’d be around till 10:30, I asked you nicely to leave the link open enabling me time to access my laptop & you closed the link, why would you do that if you wanted to help me? More lies & more screen shots i can send to the emergency ser
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Its the wifi thats gone down. I am currently using a wired connection.
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🇵🇸ورده🇵🇸
(@whwmia) reported
@virginmedia Not showing up as an issue. Just sick to death of this constant resetting and trouble shooting. I might as well work for Virgin Media at this point
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Sharon Fisk
(@soppyfish) reported
@CambridgeFibre I believe you are doing works in Histon. Any chance you may be planning to service those of us in the village that @btopenreach and @virginmedia have ignored?