Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Harringay, City of Westminster, Hammersmith, Hemel Hempstead, City of London, Hounslow, Hayes, Southall, Paddington, Watford, Wembley, Islington and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Southwark |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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55factory
(@55factory) reported
from
Tottenham, England
VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Cooper
(@coops_99) reported
@virginmedia Can you not just help get another engineer out to me to try and sort it once and for all??
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Josh Harsant
(@joshharsant) reported
Christ, @virginmedia, you’ve been SO shockingly poor of recent. Slow connection, router regularly resets/reboots itself, and connection regularly unstable.
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ed francis
(@pompeyhedge) reported
@Basil_Hanna1 @virginmedia It's @libertyglobal that have owned (broken) vm for 7 years. It worked under Branson.
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leanne denyer
(@lea7784) reported
@virginmedia Have 4 mobile phone contracts with you but none of them can dial out????? is there an issue with the network I cant even call you up to inform you of this issue
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James Winterbourne
(@JWinterbourne) reported
@virginmedia Hello! My broadband service has been intermittently working for the last week. By intermittent I mean it has worked for maybe 10 minutes throughout the day, but rarely for more than 90 seconds at a time. 1. Why is this happening? 2. What compensation am I entitled to for this?
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M A R I A
(@maria16maria) reported
@virginmedia We are having major connection issues! Everyday the internet is just cutting out. This evening it has cut out 5 times in the space of 2hours! Tried calling and automated system “ran a test” said it was going to text and nothing!!
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James
(@HODGOD10) reported
@virginmedia Thanks but there is no point. Just please advise how to discontinue service.
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Louise Mitchell
(@Scatzy81) reported
@virginmedia Still no help virgin and no one has called me back?
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✨merrymel!✨
(@mayomellie) reported
@itvMLshow I am leaving Virginmedia or should I say I am TRYING to leave VM but it's proving impossible! 😩 For a telecommunications company, their communication is VERY poor on every front - webchat, website, and worst of all on the telephone! Any help or advice #MARTINLEWIS
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Tom Rea
(@TomRea1878) reported
@virginmedia On phone now for an hour listening to your hold music. No TV for evening and paying for a Wifi which is unstable and keeps cutting out! Get it sorted...awful through lockdown!