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Virgin Media outages and service status in Harrow Weald, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Harrow Weald, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 11, 8:35 PM GMT+1.
  • 59% Internet (59%)
  • 17% Total Blackout (17%)
  • 10% Wi-fi (10%)
  • 8% TV (8%)
  • 6% E-mail (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Wembley, Uxbridge, Hayes, St Albans, Stanmore, Ealing, Brentford, Barnet, Elstree, Harrow, Borehamwood, Camden Town, and Watford.

CityProblem TypeReport Time
Hammersmith Total Blackout 1 hour ago
Hammersmith Wi-fi 1 hour ago
Hammersmith Internet 3 hours ago
Hammersmith Internet 10 hours ago
Hammersmith TV 12 hours ago
Hammersmith Internet 16 hours ago

Nearby cities with recent reports

Hammersmith

18 recent signals

1 hour ago
Southall

4 recent signals

3 days ago
Wembley

1 recent signals

3 days ago
Uxbridge

1 recent signals

4 days ago
Hayes

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • browngaybitch
    BuG$y (@browngaybitch) reported from Harrow Weald, England

    Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • bendog90
    Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

  • paulusthegrey
    Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • DuarteMendonca
    Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • guyrleech
    Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • shaunpmurray49
    shaun Murray (@shaunpmurray49) reported from St Albans, England

    @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

  • vijayjois
    Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • jasonhier
    Jason Hier (@jasonhier) reported from Ealing, England

    @virginmedia Is service in London W13 working?

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • tor_a
    victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.

  • StephenCavinder
    Steve Cavinder (@StephenCavinder) reported from Bricket Wood, England

    @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

  • DrewSalisbury5
    Drew Salisbury (@DrewSalisbury5) reported from Barnet, England

    [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LilHay
    Hayley Laura (@LilHay) reported

    @_AnaCristina_ @virginmedia Can you use your data to go on your online account lovey? Do that and down the side it gives a WhatsApp option. They’re open 8-8 and v v good at getting back to u within 10 mins or so

  • housecatkai
    Kai (@housecatkai) reported

    @whisperwoIf @virginmedia Easily the worst damn ISP here in the UK, I don’t miss them at all 🤢

  • RednalNut
    RednalNut (@RednalNut) reported

    @Stsantek @virginmedia Ofcom fine Virgin Media £28 million. But fail to regulate. Where does the money go? There are regulatory bodies for everything in the uk, Water, Energy, Communications, Banking, Health Care. Do they actually do anything?

  • fluffybubbles73
    steveo (@fluffybubbles73) reported

    If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

  • ryanbrittain1
    Ryan Brittain (@ryanbrittain1) reported

    @virginmedia @JSims_92 During lockdown they off loaded staff and then didn’t re-employ - worse customer service across the industry and that says something when in the same list as BT and Vodafone

  • finn33
    Caroline (@finn33) reported

    @virginmedia why over 24 hours to fix an outage. What’s the deal with the broadband EN3.

  • keithdavidjones
    keith jones (@keithdavidjones) reported

    @virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??

  • whisperwoIf
    harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported

    no wifi and i can’t get more mobile data until the 13th so i am in a very very very extremely pissed off mood **** you virgin media and **** you o2

  • GDW1807
    Gareth Williamson (@GDW1807) reported

    @virginmedia why send a text saying the issue is fixed, when it isn't?

  • JuliaCoombcj
    Julia Coombs (@JuliaCoombcj) reported

    @Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?