Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hounslow, Southwark, Windsor, Wembley, Fulham, Hammersmith, Hampstead, Wood Green, Paddington, Enfield Town, City of Westminster, Slough and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| City of London |
||
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hounslow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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baffled bint ..
(@Marshall5Sharon) reported
from
Kensington, England
Oh great... virgin media is down... again
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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James D. Enfield
(@iamjdenfield) reported
from
Ealing, England
@virginmedia are the worst company I've ever had the misfortune of dealing with, spent 2 weeks waiting for a reply they told me would take 2 days, rude customer service just cut you off, avoid at all costs
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(((Jon Benjamin)))
(@JonBenjamin19) reported
from
Wandsworth, England
I’ve had nothing but excellent service from @virginmedia for months.
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linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara McGinley
(@smcginley555) reported
@virginmedia I got a recorded message saying it’ll be fixed by 2.55am. What redress do I have considering it went down during an important meet at 2.15pm??
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Yvonne McTear 🌻🇺🇦🏴
(@weegieburd) reported
@__J0HN___ @virginmedia There service hasn’t changed, we have been with them since they were Cabletel and have decided to look around for a better deal.
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David Spackman
(@dcspackman) reported
@virginmedia I believe so. The last call I had ended with Virgin scheduling to call me back to confirm the result of the investigation. That call never happened.
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Veraithy
(@Veraithy) reported
@virginmedia I have been a customer for quite a long time and my bill is getting really expensive, is there a chance I can have a discount?
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KJL
(@kerryjeanlister) reported
@virginmedia the reason was because I can't afford you any more, I have been a customer with you for over ten years and honestly expected better service. To cut me off with no notice is absolutely unforgiveable. I have paid my bill on time every month!
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KJL
(@kerryjeanlister) reported
@virginmedia I tried for weeks to get through to you and speak about this, I could never speak to somebody so I wrote and gave my notice. I had NO acknowledgement of this letter aside the standard one I have put up the thread. Nothing about you disconnecting me.
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KJL
(@kerryjeanlister) reported
I am absolutely gobsmacked tbh. I mean I knew @virginmedia were **** but this is next level. Anyway thx to my neighbours for letting me piggy back their wifi and to @EE for a free one month data boost so I can use my phone as a personal hotspot until we get new broadband.
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uɥoɾ
(@__J0HN___) reported
@weegieburd @virginmedia I was only comparing prices, I never actually wanted to go with them. Last time I was with them the internet dropped out all the time and they couldn’t be arsed offering a deal so I left and they haven’t stopped asking me back since.
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julia woodhall
(@joolear) reported
@virginmedia how does anyone contact your customer service team?
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Debbie Mooney
(@DebbieM48814550) reported
@virginmedia our wifi has been dropping since the weekend in the Bray area. We have had no problems until now. Can you help?