Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 12/12/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Slough, Watford, Southwark, City of London, Ealing, Hounslow, City of Westminster, Hammersmith, Southall, Islington, Muswell Hill, Barnet and Harringay.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling

  • phil_marriott Phil Marriott Ⓥ (@phil_marriott) reported from Camberwell, England

    @laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”

  • glen_faba rodger f (@glen_faba) reported from Harrow Weald, England

    @virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently

  • vickileepower Vicki Power (@vickileepower) reported from Camberwell, England

    @virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them

  • _euanwilson Euan Wilson (@_euanwilson) reported from London, England

    One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful

  • AlexRusev3 Alex Rusev (@AlexRusev3) reported from Southall, England

    @virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin

  • jcronthego Jason Robinson (@jcronthego) reported from Camberwell, England

    @virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help

  • davorg Dave Cross (@davorg) reported from Wandsworth, England

    Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • FionaGraham Fiona Graham (@FionaGraham) reported from London, England

    @ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.

  • ShelleyBurke23 Shelley Burke (@ShelleyBurke23) reported from Wandsworth, England

    @ruskin147 @virginmedia No service here in SW15

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @virginmedia You seem to have outages repeatedly. Virgin CS are absolutely crap, scripted, robotic and a waste of time. Your ‘#stayconnected’ does not apply as I’m currently #notconnected

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • journeymansteve Steve O (@journeymansteve) reported from Camberwell, England

    @JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing

  • SpiderJ (((Simon M))) (@SpiderJ) reported from Barnet, England

    @virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!

  • catgull Catherine Gull (@catgull) reported from Kensington, England

    @virginmedia what is going on with the network. No service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • karlrichardson0 Karl Richardson (@karlrichardson0) reported

    @Cookie68uk @virginmedia They just installed my Business Vroom 500 mbps line, the Hitron router is dogshit but service works, very much needed upgrade from 40mbps!!

  • LouisNutting Louis Nutting (@LouisNutting) reported

    @virginmedia please can I request a call back, I’ve tried ringing all day and your customer services team keep hanging up.... 07394 564712

  • JodieMayes Jodie (@JodieMayes) reported

    @virginmedia why every night for the last 4 days has everything gone down at this time?

  • Heidi87884117 Heidi (@Heidi87884117) reported

    @virginmedia I have tried to use the messaging service. You have to wait hours for a response. Last time I called while I was waiting. I then got different texts from 4 different people asking me if I still needed help. I kept saying no I called instead. I got 4 contacts in one night 😕

  • Ahmed19432330 Ahmed (@Ahmed19432330) reported

    **** you ****** virgin media internet your internet it so bad and so expensive I hate you 💩 **** you @virginmedia 🖕🖕🖕🖕🖕🖕🖕🖕

  • GMWorldMad1 Mad World (@GMWorldMad1) reported

    @virginmedia internet down. Why is it going to take almost a day to resolve? So much for your best and most reliable broadband ever.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported

    @virginmedia I’ve reported this as a fault many times. The awful call centre just tell me to reset the router and then when it fixes the immediate problem, close my call and leave it. You’re incapable of providing a coherent coordinated response to a persistent fault.

  • bigz213 Dave Biggs (@bigz213) reported

    @virginmedia Any idea what's going on in B31? Broadband down since 11.30am, service status page said there was a fault, now says it's fine. Signed up for SMS alerts, received no alerts, tried calling and says there's a complex issue. Any ETA on a fix?

  • DevonshireDad Simon Phillimore (@DevonshireDad) reported

    @virginmedia Well that’s been a waste of time, nothing relevant to anything on that page. Has it even been updated since 2018? #Clueless #fail

  • big_knee neil (@big_knee) reported

    @virginmedia Errmm...that sounds like you're saying "sorry, can't help you, try the user community instead". I contacted you here because I've looked on the forums before and the answers & solutions are way too technical for me. I'd appreciate some help from a team member instead - thanks!