Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Hammersmith, Watford, Hayes, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Paddington, City of London, Southwark, St Albans and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Slough |
Internet | |
| Hammersmith |
TV | |
| Hammersmith |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Richard Shead
(@RichardShead) reported
from
Richmond, England
@flying_cafe @TW11Harbour @virginmedia To add that’s on their website that they have updated regularly with timescales. Admittedly without the reasons for the outage.
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Egemen Onen
(@egemenonen) reported
from
Richmond, England
@virginmedia unbelievable - 72hours without wifi and very poor customer service. Cant wait to end my contract.
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ian donald
(@iandonald71) reported
from
Richmond, England
@virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
Appalled by lack of response from @VirginMediaCorp @virginmedia to me, colleagues & most importantly thousands of customers struggling without broadband, phone or TV for at least 2 days. Lack of info and misleading fix times unacceptable. An urgent case for @Ofcom to investigate
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Jon Gardner
(@JonGardner_gb) reported
from
Richmond, England
@harerik @virginmedia They sell a business class service to businesses, schools and all manor of other organisations. They should be able in emergency to reroute traffic around a problem like this in minutes or hours, max..... #virginmediadown
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Sarah Cox
(@SarahCo85095085) reported
from
Richmond, England
I cannot believe we are still without a service @virginmedia in SW London. Please give us a sensible update - it is the least that can be expected after 3DAYS of no service. It is an utter disgrace. Already looking for a new provider #virginmediadown @Ofcom
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
So 4th different #virginmedia estimate time and date for returning service passes and surprise surprise they just extend the estimate again. They are making it up. Went from 5pm today to 9am Monday this time
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Jon Gardner
(@JonGardner_gb) reported
from
Richmond, England
@____________jkg @harerik @virginmedia You have a backup hub that you can route traffic too if one is down. In a business environment this is standard practice. If Virgin want to just be a home TV provider, fine. But if they want to sell services to schools, other public services and business things need to change.
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia how bad is your service Thursday Friday before Christmas no service * can you call ❌ NO * customer service - enjoying Christmas with Sky ❌ do they care ❌ No TW11 has no @virginmedia service #howbadisthat #whocares #badservice @richardbranson
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Christian Furr
(@Pientello) reported
from
Richmond, England
@smittyonline @virginmedia Virgin Media has been down in Richmond upon Thames since 9am Thursday 19th December. Over 2 days now at the busiest and most needed time of year. No Internet, phone, TV or customer service information. Shocking
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Tom Chant
(@Tomch1966) reported
from
Richmond, England
I thought the design of the internet provided redundancy but @virginmedia seem to have relied on one point for all of SW London. One broken cable kills TV, broadband and phone. Time to move provider.
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@janeillustrates @bristolboudicca @VirginMediaCorp @virginmedia @Ofcom If she receives any care support, the agency ought to be checking up on her more regularly. That doesn't help with the isolation of no TV though.
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Chris
(@HWick_Bluenose) reported
from
Wandsworth, England
@Moi_Twitting @CorporalMum @Ofcom If this is true @virginmedia then it’s a disgrace as you provide this service for homes and not business. I know as I manage our Virgin Media BUSINESS service for my employers. If I don’t get compensation for the whole period of the outage I’m off. £128.50 pm + £33 pm mobile. 👋
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Paul Barnett
(@PBCFC) reported
from
Richmond, England
@thistle5460 @virginmedia WTF is soccer.
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Billy Martin
(@thistle5460) reported
from
Richmond, England
I swear if @virginmedia don’t get this issue resolved I’m going down the pub
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Grace Mitchell
(@graciegirlracer) reported
from
Richmond, England
@virginmedia @zakisaunt Signed up for updates...nothing. No compensation for the mast outage last month despite registering and shallow as it may sound, no internet and tv is a problem for people living alone. Always bad service this is a new low...
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
@hamptonbaglady @munirawilson @HamptonPN @VirginMediaCorp @virginmedia @Ofcom @UKLabour Which wouldn’t have stopped the outage of course
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Jon Vanstone
(@Jon_Vanstone) reported
from
Richmond, England
@virginmedia The issue is they are not working throughout the night which is why it is being picked up at 9am tomorrow which is another fictitious fix time #virginmediadown
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Ali Bateman
(@ali_bateman) reported
from
Richmond, England
@virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Bissell
(@BissellJane1) reported
@DiRuss64 @virginmedia Mine went up exactly the same after a phone call and loss of Hd channels and sports and reduced internet speed my bill went down to £55
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daniela phillips
(@funnybutton15) reported
@virginmedia when will you be resolving the Netflix issue please. Called on Monday,... Still nothing. I am paying for a service I am not getting!
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Matt Pullan
(@matthew_pullan) reported
@virginmedia It’s been off and on for 3 days now. Everytime I call it says to report it if the problem persists in 24 hours but doesn’t actually give me the option to book an engineer. Can you sort this out please
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simon watling
(@watling_simon) reported
@virginmedia sorry but your customer service and the way you generally deal with customers should be illegal lying changing people's contracts lying cannot wait till I get the call transcripts
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Sibin Sankar
(@sibinsanks) reported
@virginmedia I wish I never had to deal with these incompetent bunch of people at VM. I feel sorry for the staff. They have no idea what they are doing. I have been speaking with them since the 7th of May to reduce my bill. Instead it was steadily increased every week. HELP!!!
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Jenni Durant
(@jennidurant22) reported
@virginmedia my WiFi keeps going down but ethernet seems fine. This has happened almost every day for at least two weeks and your service checker says its fine. I reboot the router all the time!! Wth
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Dogs Trust Basildon
(@DT_Essex) reported
@virginmedia hi guys, I’m looking to switch to your mobile network and have just got my PAC code only to find the phone I wanted is now out of stock. Is there any way to see when it will be back in at all? Thanks.
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Dave Garratt 📽
(@DaveTheFilm) reported
Hi @virginmedia. What's the waiting time at the moment to change/cancel internet contracts? I've been on hold for over 45mins.
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john o'mara
(@johnomara30) reported
@virginmedia VIRGIN MEDIA don't care that employees cannot be paid their wages due to your lack of interest in resolving problems, these are people with mortgages,rents and bills that in today's current economic crisis are having it tough enough already butVIRGIN MEDIA don't care
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Brian Campbell
(@brian_oddfeet) reported
@virginmedia Are you ever going to fix the Internet in Edinburgh. The constant dropping of service is a royal pain.