Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Wandsworth, Hounslow, Southwark, Hampstead, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, Barnet, Islington and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Derrick Barth
(@derrickbarth) reported
from
Richmond, England
@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
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Johnny Alexander Roche
(@IIXVIIIVII) reported
from
Leavesden Green, England
@itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@leedumble) reported
@virginmedia 28 days and also my contact is up and they won’t do a better deal . New customer get a better deal than me who has been a customer of tour for 18 years £138 a month is a joke
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thaaaruuuuuu
(@taradhand) reported
as if i’m using personal hotspot on my mac in my own house😔 virgin media boo why u so **** 😔
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Paul Holstead
(@PaulHolstead) reported
@virginmedia Ok I’ll air it in public. From commencement of the broadband contract the reception/signal has been intermittent. We decided to grin and bear it initially on the presumption it be fixed. It wasn’t and we got to the point with kids home schooling and myself working from home.
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Simon Fordham
(@siboy4) reported
@virginmedia Hi @virginmedia - they now have some sort of resolution, however the telephone number they have had for over 25 years has now been replaced with a random new one despite during the tortuous ordeal the original one was in play - I can provide account number and further details
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Ayman Ali
(@AymanAl_i) reported
@virginmedia Yes, someone from your team over the phone. Waiting until the 18th is really out of the question for me, considering I’ve been dealing with this for WEEKS already without any help. The service has been dodgy from the moment we signed up
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medAl
(@medboyle24) reported
@virginmedia why cant i chat online, the help page says click the button below but there is no button
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia received a letter asking me to phone you regarding my complaint.Phoned number.Cut off every time.Number won't accept any call. Assuming you want me to now contact CISAS to sort this seeing as you suggested I do this & the phone number provided in letter doesn't work
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Gary Thompson
(@goonergeek2000) reported
from
Grays, England
@virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell
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Frankie
(@frankiemostyn) reported
I’ve phoned @virginmedia 5 times with an issue about my bill to be told each time that it will be fixed. 3 months later it’s still not resolved
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Lin Qi™️
(@LinQinn) reported
@virginmedia serious the last 2 month your internet service and tv have been absolute the worst. You best refund me for your incapable of providing when people are working at home