Virgin Media Outage Report in Harrow Weald, Greater London, England

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: City of London, City of Westminster, London, Hayes, Southall, Southwark, Islington, Hammersmith, Slough, Hounslow, Barnet, St Albans, Stanmore, Greenford, and Watford.

City	Problem Type	Report Time
City of London	TV	4 hours ago
City of Westminster	Internet	5 hours ago
London	Wi-fi	15 hours ago
London	Internet	17 hours ago
Hayes	Internet	21 hours ago
London	Wi-fi	21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 3 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  seanhannam (@seanhannam) reported 4 minutes ago from Chesham Bois, England

  @virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.

• 
  Helen Pinkers (@Barchetta66) reported 6 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Gabriela Lungu (@GabrielaLungu) reported 8 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  mara penzo (@magma62) reported 8 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 15 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Mark Armstrong (@markatpt) reported 16 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 17 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Helen Pinkers (@Barchetta66) reported 25 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  seanhannam (@seanhannam) reported 26 minutes ago from Chesham Bois, England

  @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

• 
  John lumb (@Johnlumb67) reported 33 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Rhymer Rigby (@rhymerrigby) reported 33 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  seanhannam (@seanhannam) reported 35 minutes ago from Chesham Bois, England

  @virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.

• 
  Befitat50 (@befitat50) reported 36 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Gabriela Lungu (@GabrielaLungu) reported 39 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  seanhannam (@seanhannam) reported 43 minutes ago from Chesham Bois, England

  Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

• 
  James Brown (@JammieBun) reported 53 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Gabriela Lungu (@GabrielaLungu) reported 58 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  seanhannam (@seanhannam) reported 58 minutes ago from Chesham Bois, England

  @MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 60 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexis Hare (@Rugbychick84) reported 5 minutes ago

  @virginmedia I had to reset one of my boosters today but when I went to change the name and password it wouldn't let me access the virginmedia-vmp page. Is it down?

• 
  Charlie McKelvey (@DM_editor) reported 8 minutes ago

  @virginmedia No error codes, no local service issues either. The box appears to have latency issues, then goes off. This is happening two or three times a day. I have already restsrted and reset both boxes numerous times but it is still happening

• 
  danielplempo (@danielplempo) reported 10 minutes ago

  @virginmedia It's just gone again. Very frustrating that the status still says 'No known issues'.

• 
  Amy Belle (@AmyBelle4real) reported 12 minutes ago

  @virginmedia PLEASE help me.

• 
  JOΞ HΛLΞNBΞCK ↗ (@iamJOEHALENBECK) reported 12 minutes ago

  @virginmedia Yh it got sorted that day but your site is the worst it just sned you back to the start page when loading new pages your site was updated last week so clearly its not set right lol

• 
  craig thornton (@craig_i_t) reported 15 minutes ago

  any body else having trouble with @virginmedia broadband in #barnsley

• 
  David drury (@davidvikingflag) reported 16 minutes ago

  @virginmedia is there a messing service i can contact someone on about my account

• 
  Karen Marriott (@karenmarriott99) reported 17 minutes ago

  @virginmedia I am having continual issues with my broadband. I was on chat today and was being transferred to the technical team, I’ve been waiting over@an hour! Not happy! Cannot log into@my account either. Really thinking of leaving is this long running problem is not resolved

• 
  Steve Grant (@SteveG1809) reported 17 minutes ago

  @virginmedia Nope. All I want to do is speak to someone I can get my broadband package upgraded but having tried phone, webchat, email, Twitter and text I just end up in queues that never get answered. Can't somebody just arrange to contact me to get it sorted?

• 
  Simon Kossoff (@Skossoff) reported 18 minutes ago

  @virginmedia Don’t be ridiculous the communication system feels like is been deliberately designed to avoid conversation with aggrieved customers. Poor poor service.