Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, City of London, Stanmore, Camden Town, Hampstead, Southwark, Paddington, Southall, Hounslow, Slough, Wembley, Harringay, Islington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet | |
| Stanmore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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David Charles
(@actordavidc) reported
from
Richmond, England
@virginmedia I had an email saying what the policy was in connection to me having registered my outage: Ref: Your Loss of Service (KMM61783435V2754L0KM)
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
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Leon
(@leonspight) reported
from
Richmond, England
@virginmedia are there any issues with #netflix none of my V6 boxes are loading Netflix at the moment. Netflix works via my mobile phone though connected via VM router
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Long
(@BluesScale) reported
.@virginmedia Just spoke to your broadband tech support because hub 3 disconnects every night between 12:30 and 01:30 for weeks. Agent explained temp fault due to work in the area, call back in 2 days. Come on, that is fobbing me off. We both know that can't be true.
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Jonathan McDonald
(@jmcd87) reported
@virginmedia Apparently listening to call to see if staff have said something incorrect to me, so that training needs can be addressed etc. I don’t see why my complaint should have to wait while VM decide if there is a training need for staff. Surely customers issue should be sorted 1st?
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Jonhuckfield
(@stfc33) reported
@virginmedia why does your company think it is acceptable to charge a previously loyal customer an early disconnection fee and for a full months worth of charges when they move to a property YOU can’t service? #crooks
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ValCanary#NCFC
(@vallyrogNCFC) reported
@virginmedia had calls from following numbers claiming problem with my broadband 01603463579 and 01603498156 Can you confirm they are scams
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Sharon Lawrence
(@SharonEL1104) reported
@virginmedia @O2 more to screw up? can't get your emails right, slow system cr@p service
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david
(@kentsoc) reported
from
Biggin Hill, England
@virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.
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Sharon Lawrence
(@SharonEL1104) reported
@virginmedia @Virgin More than pi$$ed off with Virgin Media now. over a week ago c-241021155 promised my email would be functional. Keep getting fgn call centres, I can't take much more of this cr@p service
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Jonny
(@braineagles) reported
@virginmedia Thanks, while I've got you could I ask what I need to do when moving house? The new place hasn't got Virgin so I just need to cancel and return the box presumably?
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phippsjones
(@jonesavectrois) reported
@virginmedia I go through the same checks (as others do in the locality) reports indicate no issues and yet I (and others) have poor or non existent connection. Virgin state they will only send an engineer if lots of people have an issue. Exactly what is the threshold to sort out this?
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Captain Pesh
(@Captain_Pesh) reported
@virginmedia 28 x days? That’s a ridiculous time scale! Your company don’t make it very easy to log a complaint or contacting it’s customers back to discuss it!!! I’ve got no choice but to attempt to log it AGAIN using your link!