Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Hemel Hempstead, Paddington, City of Westminster, Southwark, Southall, Harrow, Ealing, Camden Town, Slough, Islington, Tower Hamlets, Harringay and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| London |
Wi-fi | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Woodsy
(@chriswoods84) reported
@virginmedia And as a side note, your website help is awful. Your telephone staff and probably yourself must get hacked off with getting shouted at and abuse. It's because customers are so frustrated by the time they get to speak to anybody. And don't blame covid, it was the same before.
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Laica
(@Laica23) reported
@virginmedia You did have a DM service, I have spoken to you before on it
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Martin smith
(@Marnis1971) reported
@virginmedia I’ve even got a reference number for the new service listed on the email - a V6 and Mix TV - she has never received.
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the jolly rottie
(@lynnsrottie) reported
@virginmedia Unsurprisingly I did that each time. Also tried switching everything off then on again. Also tried contacting customer service.
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Stuart
(@Studaawg) reported
@JJohnsonJourno @virginmedia I’m with them and it’s been awful, I’ve been using 5G all day
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Suzie Mcnab
(@daisybug22) reported
@virginmedia I’m now on day 13 trying to get through to you with a television technical issue!! On each of these days I’ve tried multiple times to get through to your technical team and nothing!! My screen is distorted on every channel in my box downstairs so I can’t view a thing
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Woodsy
(@chriswoods84) reported
@virginmedia A complaint has been made online and not acknowledged so far. The text service, i have been trying all week. Keep starting conversations and being cut off. And the promised call back I have had from a manager today hasn't happened. The level of customer service is pathetic.
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Dave Newton
(@dave3263) reported
@virginmedia What’s with the increase in spam and phishing email attempts over the last two weeks? I had around 30-40 purporting to be from fake @Norton saying my subscription was due renewal and now fake @Macafee too. Your spam traps are suddenly not working! #sortitoutplease
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AMD
(@AnnaMDimi) reported
@virginmedia Why does your contact us hours say 9-6pm but when I tried calling at 4:15pm your service says its closed??
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Ryan Gilvear
(@ryan_gilvear) reported
@virginmedia Still haven't even had the confirmation email to set up the account two days later... nor a reply here, and after talking to a agent on web chat, had no help given at all... great customer experience so far..