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Virgin Media outages and service status in Harrow Weald, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 12 outage signals in the last 24 hours around Harrow Weald, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 6, 9:20 PM GMT+1.
  • 61% Internet (61%)
  • 16% Total Blackout (16%)
  • 12% Wi-fi (12%)
  • 7% E-mail (7%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Watford, Barnet, Wembley, Potters Bar, Greenford, Elstree, Northolt, Harrow, Stanmore, Camden Town, Brentford, Borehamwood, and Brent.

CityProblem TypeReport Time
Hammersmith Wi-fi 1 hour ago
Southall Internet 2 hours ago
Hammersmith Total Blackout 2 hours ago
Hammersmith Internet 6 hours ago
Watford Internet 7 hours ago
Hammersmith Total Blackout 7 hours ago

Nearby cities with recent reports

Hammersmith

16 recent signals

1 hour ago
Southall

6 recent signals

2 hours ago
Watford

2 recent signals

7 hours ago
Barnet

2 recent signals

9 hours ago
Wembley

2 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • YingHuiThe
    YingHuiThe (@YingHuiThe) reported from Paddington, England

    @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

  • morish1
    maureen robert (@morish1) reported from Hillingdon, England

    @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

  • bendog90
    Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • MarkAlexKeller
    Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • Mustxkim
    Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

  • KlymkoNataliya
    Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported from Southall, England

    @virginmedia can you confirm if there's an outage in my area (area code 21)?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

  • spandya1
    Sandeep Pandya (@spandya1) reported from Harrow Weald, England

    @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

  • Fatty_Koo91
    Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, England

    How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

  • itsstheasianone
    Dukè 🇩🇪🇱🇰 (@itsstheasianone) reported from Harrow Weald, England

    anyone else’s virgin media down?

  • brobbo55
    robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • MarchetF
    Francesco Marchet (@MarchetF) reported from Brentford, England

    @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

  • LinkedinMac
    Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England

    @virginmedia any idea why services are down across the board in WD23 postcode area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Itsdippylive
    Dippy | Brig Content Creator (@Itsdippylive) reported

    In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.

  • DanielRobe94975
    Mr Onion (@DanielRobe94975) reported

    @virginmedia Why can't I login in. In a constant verification loop between the website and my email address.

  • murphyireland83
    Its Murphy (@murphyireland83) reported

    @virginmedia yo… why does everyone who works for you just lie their faces off? 2 days no internet engineer said someone would be out to pull a line within the hour.. 4 hours later no show, call customer service and the promised me a call back by 6pm. another lie, now sat on hold

  • lambypies
    SJL (@lambypies) reported

    @tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.

  • Tutts558
    Mike T (@Tutts558) reported

    @fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.

  • ColinBurman
    Colin Burman (@ColinBurman) reported

    @virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman

  • ScottishC87
    Scottish (@ScottishC87) reported

    @Ripple300X did you ever get to the bottom of your packet loss issues on Downbad? Speaking to Joby he says you had to stop playing. Having the same issue elsewhere or only on Downbad? I'm trying to talk to Virgin Media just now.

  • beir13346
    beir13346 (@beir13346) reported

    @virginmedia there has been intermittent signal in the Salford area on and off for mo this. What is going on with your service? Yes I have already signed in and run the diagnostics.

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

  • servesthesun
    Steven Usher (@servesthesun) reported

    @virginmedia it’s quite literally impossible to sign into either your website or the app! Literally stuck in an endless loop of being asked to sign in but when I do it refreshes the page asking me to sign in