Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 01/18/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Watford, Hayes, Wembley, Camden Town, Harringay, Fulham, City of Westminster, Paddington, City of London, Southwark, St Albans, Enfield Town and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomHayes Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.

  • CraigFamilyBlog Hayley Craig (@CraigFamilyBlog) reported from St Albans, England

    I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia second time this week, an outage in W8. Get it together

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.

  • RosamundIrwin Rosamund Irwin (@RosamundIrwin) reported from Camden Town, England

    @richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Internet not working again. Never received a response from the number you sent me

  • _alexandrakirk Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England

    @virginmedia Hiya, still having connection issues in N6, are there any updates?

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @Ofcom we needed to open up a complaint about @virginmedia, how do we do this?

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia outage in Kensington....again.

  • lewisgenney lewis genney (@lewisgenney) reported from Kensington, England

    @vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service

  • Aka13K aka13 (@Aka13K) reported from Hillingdon, England

    @virginmedia all services down for me in UB10 after the thunderstorms an hour ago? Any updates on what’s going on? Your website says all is well but clearly not as I hv no signal on TV or Broadband since 12.15pm

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahBrown36 mesarahmcb (@SarahBrown36) reported

    @virginmedia A transfer of responsibility form that I sent in. I was emailed to call you to confirm some details. 3 1/2 hours 4 representatives then I got cut off. I’m not a happy customer!

  • nadiacruikshank Nadia 🤦🏻‍♀️ (@nadiacruikshank) reported

    @VirginMediaIE 4th time unplugging the virgin media box today, Netflix not working, on demand not working. No customer service. You’re stealing my money NO SERVICE

  • BabsGibson Barbara Gibson (@BabsGibson) reported

    @virginmedia Bath. Have checked no issues. Been through diagnostics twice using phone. offered screen to book engineer appointment - won't let me book

  • ayeshaaxa 🐣 (@ayeshaaxa) reported

    @virginmedia Yodel unfortunately don't seem to be of any help apart from providing me the scripted update of 'today by 9pm'. I've tried phoning them and you can't speak to a human. Beyond disappointed- could have gone with any other provider and it would have been sorted by now.

  • moonburger76 Del (@moonburger76) reported

    @virginmedia why does it take so long & so much hassle to contact you guys when all I want to do is change my current package? Absolutely shocking customer service.

  • Jade_jellybaby4 Jade Lyndsay (@Jade_jellybaby4) reported

    @virginmedia I've made countless phone calls as it is, and apparently its "all up to standard" but clearly it's not working which is why I've taken to social media - in order to get a reasonable response

  • sally_marquiss Sally Marquiss (@sally_marquiss) reported

    @virginmedia Not good enough, we are paying for a service and can’t get any indication of when it will be restored. Hope you are refunding customers for the period it is down.

  • Parsonator Michael Parsons (@Parsonator) reported

    @AntsWoolnough @virginmedia I had the same issue, 4 hours on the phone and 2 whattsapp chats before I could get disconnected

  • markyed Mark Edmunds (@markyed) reported

    @virginmedia I’m getting fed up now my broadband is down again and has been playing up all day I’ve done a check via the Virgin web page and always tell a me nothing is wrong so why am I not getting a stable service? I’ve done everything rebooted my system checked on line

  • sally_marquiss Sally Marquiss (@sally_marquiss) reported

    @virginhelp @virginmedia The online help isn’t working. It’s obviously not an issue with just ours as large areas of the city are down.