Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Brentford, Stanmore, Hammersmith, Ealing, Kensington, City of Westminster, Enfield Town, Hampstead, Barnet, Southwark, Rickmansworth, Hayes and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Harringay |
TV | |
| Brentford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
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Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rhodes
(@dougsfeline) reported
@virginmedia One of the many reasons I'm leaving, utter lack of a customer service sensibility
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Mike P
(@MikeP71306241) reported
@virginmedia It's now over two days since the issue started for me. I see that compensation clock starts now but only if I raised the issue. I've been using the app does that automatically raise a case for me if I initiate tests on the line and your systems can't reach my router?
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Chris Daly
(@teddymeowUK) reported
@virginmedia Received a letter this morning informing me of a 10% price increase to my service from March 1st. Trying to contact but phone queues are understandably long and the live chat option on the website doesn't seem to be working.
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Ulin Majere
(@ulin_majere) reported
@virginmedia are you aware of any issues in the NE5 area today? I appear to have very intermittent signal and when I do have signal it's around 19mb and not 100+ that I pay for. Nothing showing on status page and hub has been rebooted
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Jenni Seex
(@jenniseex) reported
@Flaminhaystack @bt_uk @virginmedia I have never experienced such poor or frustrating customer service - “computer says no” is the attitude not “how can I help”. Notifying an increase in the cost under a “Thanks for making changes” just takes derision to a new level.
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Adam Scholey
(@adamscholey88) reported
@virginmedia Still have connection issues, can you arrange an engineer visit please?
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LiquidMynx
(@liquidmynx) reported
@virginmedia Hi, I know it’s not your fault but I don’t need to check the area status, your company keep either reducing my bandwidth or freezing my wifi connect. I had a team meeting now missed, my kids are suppose to be doing live sessions - missed again, am paying for a service which isn’t
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Paul Scanlan
(@PaulScanlan) reported
@virginmedia Our service in Northolt has been out for 3 days. Additional costs, time and safety compromised due to need to commute to the office rather than working from home as per the current legislation...
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Mike P
(@MikeP71306241) reported
@virginmedia The reason for my question is the lack of clarity. Or is this something I have to call customer services for?
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scottwright94
(@scottwright941) reported
@virginmedia I’ve not played the Xbox in a few weeks because the connection has been so bad. Customer service on the phone not helpful either after an hour in the que