Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Harringay, London, City of Westminster, Hammersmith, Hemel Hempstead, City of London, Hounslow, Hayes, Southall, Paddington, Watford, Wembley, Islington and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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Hadi Taheri
(@persianuk2017) reported
from
Kensington, England
@virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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george
(@_georgey) reported
from
Richmond, England
Obviously never got a response from this @virginmedia
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ninja Embellish
(@pastymuncher86) reported
@virginmedia hello, been trying to contact someone on your live chat for ages with no response. Also tried calling but had no response, I know you're busy but I'm still trying to resolve the issue of the Joshua fight and no one is responding to me.
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bacon
(@BaconCheeseZ) reported
@SquidGaming @virginmedia It's **** awful here too and I'm a good 80ish miles from your location. The entire network has been utter dog **** this last month or two, if not longer. Same lack of response or actual care for us too.
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denise clark
(@clarky609) reported
@virginmedia On the second appointment engineer called customer service who the tried to sell a dearer package for 92 pound instead of original quote she was worried and in tears and is now worried that money will be taken out when she is not expecting it.
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Jason_Atkins
(@Jason_Atkins) reported
@virginmedia No known issues apparently which just means your service is terrible in general these days, been like this for a month basically will be cancelling tomorrow.
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J.B
(@BIGTED1967) reported
@virginmedia When I have a spare couple of hours up spare I will, or just cancel the Direct Debit that should solve it.
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K Don
(@KDon78567212) reported
@virginmedia yes- I do. I should add that I have been experiencing this issue since last June. I was on phone more than 5 hours trying to get this sorted. I have just found out that you have extended my contract for 18 months without acknowledging me. I have been with you for the last 13years
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Anna Streeter
(@anna_streeter) reported
@virginmedia Hello - internet is awful in CM23 3FR, anything being done to rectify ?!
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JD
(@Its_JayD__) reported
@SquidGaming @virginmedia I have had the exact same issues with virgin since lockdown their network isn't capable of dealing with everyone working from home. Ofcom should be holding companies accountable for this instead of download speeds only!
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Suzy 🌹
(@Lovehasnowords1) reported
@Esarubbish @virginmedia I think we're seeing the start of a 2 tier benefit system, those who are on legacy benefits, unpaid carers,& disabled recieved no extra financial support in Rishi Sunak CV19 financial support budget, & excluded UK recieved nothing, looks like virgin eligibility also excludes
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denise clark
(@clarky609) reported
@virginmedia It’s a long story, package was ordered initially was self installation but we called stating we required an engineer, engineer booked turned up but customer service cancelled the order which we did not know until the engineer spent hours on the phone, we rang again new engineer