Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, Barnet, Hammersmith, Paddington, Islington, Camden Town, Hemel Hempstead, Wembley, Kensington, City of Westminster, Watford, Tower Hamlets and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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♕Erica♕
(@_EricaMonroe_) reported
from
Islington, England
@virginmedia Internet is down again in N1 🤬
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Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Chris Wade
(@wadoinlondon) reported
from
Richmond, England
Yoohoo @virginmedia you don’t seem to be listening... Calling my 81yr old mother-in-law each day as she’s isolated by herself. Zero allowance possible is what your employee told me. Loyalty of 15+ years as a NTL or Virgin customer counts for nothing. #covidcaring #onelesscustomer
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Saba
(@saba_shaukat) reported
from
Richmond, England
@virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Tracey Brocking
(@tracey_brocking) reported
from
Wandsworth, England
@virginmedia #virginmediadown down in London SW17
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Dewald Hanekom
(@DewaldHanekom) reported
from
Hounslow, England
@virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nathan
(@nathan18410011) reported
@virginmedia yet again the wifi has gone off this service provider is an absolute shambles! 😡
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Nazmia Jamal
(@houseoflabrys) reported
@virginmedia Yes. Please explain how to get an engineer out the service has been patchy at best and now only works in a single room which is unacceptable. Thank you.
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Ale de Capitani
(@captainale_) reported
Virgin Media is sending an engineer to pick up the old kit today and hasn't provided me with the time he'll turn up, just said "today"??? Do they seriously think I'm gonna stay in all day at an earshot from the doorbell? What planet does their customer service live on?
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ViiGos
(@ViiGos) reported
@virginmedia No! On a one hour call this morning, the broadband had cut out 6 times. When will this issue be resolved in the N4 area?
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PriyaSingh
(@rossh_27) reported
@virginmedia Hi I checked but doesn’t seem to have any outage atleast now. But even now connectivity is very poor and WFH is getting difficult as I kind of lose the connectivity in middle especially while on WebEx meetings. I wish I could show you how is it!
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malik
(@imalik80) reported
@virginmedia 4 days without Internet! Thats not normal . I don't live in country side this is London sw8 . I can't just sit and wait. What do I tell my clients sorry can't attent the meetings Coz I don't have working Internet and that virgin can't fix until the 19th.
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Peregrine Nipsy
(@LadyOliviaFox) reported
I’m sick to death with @virginmedia for the third time in 3 weeks we have zero internet. Our router was replaced on the 31st July and apparently it’s already broken and need to be replaced. This will be our 5th new router from them.
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Wayne
(@WR1782) reported
@virginmedia Hi. The broadband seems fine. Its just the YouTube app that is really laggy and slow :(
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Gee 🖤
(@gee_raven_) reported
@virginmedia will I be reimbursed for the time my WiFi’s been down? It’s been off for about 24 hours now and I’ve had to buy more data to actually be able to do the things I need to
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Elliot Thomas
(@FlexusRex) reported
@lcfcwaggy @virginmedia I’m the le18 area and have been having major net drops for a few months now if I leave the room my router is in and go to the kitchen I drop down to 2 bars of WiFi strength and when we ring all we ever get is work is being done in your area