Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hammersmith, Ruislip, Ealing, Greater London, City of Westminster, City of London, Paddington, Enfield Town, Kensington, St Albans, Hampstead, Hemel Hempstead and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| Hammersmith |
Internet | |
| Ruislip |
TV | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!
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linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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James D. Enfield
(@iamjdenfield) reported
from
Ealing, England
@virginmedia are the worst company I've ever had the misfortune of dealing with, spent 2 weeks waiting for a reply they told me would take 2 days, rude customer service just cut you off, avoid at all costs
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baffled bint ..
(@Marshall5Sharon) reported
from
Kensington, England
Oh great... virgin media is down... again
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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(((Jon Benjamin)))
(@JonBenjamin19) reported
from
Wandsworth, England
I’ve had nothing but excellent service from @virginmedia for months.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lottie Lewis
(@LottieHistory) reported
@virginmedia My mum has called me in tears, this has gone on for months. Stop tweeting me ridiculous things, you're no help.
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Marky Mark
(@MNMUK) reported
@virginmedia Contact sales team if I "upgrade" to 360 it would remove a £30pm discount given last week following a complaint. It would cost me over £300 py. Just not worth it 😡
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Lottie Lewis
(@LottieHistory) reported
My mum hasn't had @virginmedia services properly for months. She has pixelated TV, dead landline, and internet being down for hours at a time. They've told her @Ofcom says she can't have any compensation. Does that sound right?? They also keep extending the date it will get fixed
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Mohammed
(@Mohamme13039104) reported
Why won't @virginmedia take my complaint regarding safeguarding of children seriously? Kidsafe is turned on and yet we are able to access inappropriate material online. @NSPCC @BBCNews
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Little Freckles
(@frecklescandles) reported
@virginmedia So since I can't get through to your customer services....not that they help. Our guy never showed up today between 1-6pm and I was told they will reschedule for 22 May. Can you cancel this???
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Darren Willis
(@Willo3186) reported
@virginmedia I tried this but sadly you employe rude and people that refuse to do anything. I’m literally trying everyone to get help from you but you won’t do anything. I have cancelled my dd so no payments will be able to be taken. Maybe then someone actually might phone and help
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Obsolesence
(@Obsolesence) reported
@LottieHistory @virginmedia @Ofcom She's not getting the service she has paid for. Could she have done anything to fixed the problem? If no,then I struggle to understand Virgin's problem. Would you like me to send you some screenshot from Which's advice on what to do with poor service?
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🇧🇷
(@calwwfc19) reported
Virgin Media back to being absolute ****. Wi-fi connected on everything but apparently there is no internet on my laptop and phone 🤡
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Surrey Massage Clinic
(@SurreyMassageC) reported
@virginmedia hi, how can I get a new hub as mine isnt working properly. Have tried calling, the guy cut us off and it's very stressful to get help! Thank you
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Pssychotic
(@its_pssychotic) reported
@virginmedia The way you treat your customers is absolutely horrible. I have been charged twice for the same month. Spoke to one of your agents, she said it will be amended and sorted as soon as possible. 3 days past, contacted again today and another agent tells me (continued)/1