Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, Stanmore, London, City of Westminster, Barnet, Islington, City of London, Slough, Hounslow, Greenford, Watford, Hampstead, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HS 🤩
(@s_hardip) reported
@virginmedia I want to cancel my contract and give 30 days notice. So far I've had promises to call back without a call back, sudden computer problems your end and been cut off after holding for 45 mins. How or who can I speak to please, can you help?
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ThatMisterJ🃏 🏳️🌈
(@thatmisterj) reported
Anyone else out there have at this point frankly ridiculous connection issues with #virginmedia? I've had intermittent connection for 2 weeks but the last two days I'm lucky to have 20 minutes every 2 hours. In the last hour it's cut out 20 times. It's beyond a joke at this point
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Dan 🤙🏻
(@DeeAyWhy) reported
@virginmedia Never once had an issue with my old package but since this upgrade its been nothing but hassle. Every giving me different answers. The worst thing is for 2 days I was getting 450-500mbs which was great but now i barely reach 100mbs
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Stuart Fergus
(@stuartfergus) reported
@virginmedia I'll have to call tomorrow now, been on WhatsApp to 2 different people today and no one can help, eventually the messages stop and no reply
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Ben Robinson
(@TheRobinson1982) reported
@virginmedia I went around in more circles than a waltzer at the fair then when I finally reached the end of the chat I've gotten through to...... Nobody. Just been told to "Hold fire". You're a communications giant, my inability to contact anyone is really, really bad.
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c style
(@c_80605) reported
@virginmedia hi I’m looking to cancel my virgin broadband but can’t get through on the phone please can you advise? Many thanks Craig
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Avril Hooper
(@1066Diva) reported
@O2 @virginmedia Fed up of trying to log in & fed up of an absolutely rubbish service from you. I swapped provider last year and it’s been nothing but hassle. When does my contract end? How can you promote new Services’s like this when you can’t get the basics right!
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Paul 🇬🇧🏴
(@paulb0204) reported
@virginmedia PR2 area no television channels and internet, phone message is quoting 1.30 am fix, I hope this time is over cautious, if I miss tonight's footy I won't be a happy chappy.
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Ben
(@cake_walk) reported
@virginmedia are putting my bill up nearly 23%!! Call today and systems are down. Another call this aft, over an hour on hold, eventually gave up. 10yrs +customer. Gutted really. Probably have to leave.
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Scott Mark Mckinnell
(@scottmckinnell) reported
@virginmedia Hi John the scan came back as great however I am unable to connect the TV through WiFi as it says no signal