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Virgin Media

Virgin Media outages and service status in Harrow Weald, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Harrow Weald, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 7, 6:40 PM GMT+1.
  • 88% Internet (88%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: Watford, London, Wembley, City of London, Barnet, Hammersmith, Hatfield, Slough, Southwark, City of Westminster, Wandsworth, Camden Town, Enfield Town, Westminster Abbey, and Brent.

CityProblem TypeReport Time
Watford Internet 48 minutes ago
London Internet 1 hour ago
London Total Blackout 2 hours ago
Wembley Internet 2 hours ago
London Wi-fi 2 hours ago
London Wi-fi 3 hours ago

Nearby cities with recent reports

Slough

12 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • squeakz73
    Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia We last requested to the money back on Jan. You lied and said you never got a request from vodaphone. Vodaphone however have asked you loads of times and said you are the worst to work with. They have a lot of trouble getting you to cooperate!

  • squeakz73
    Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia We requested the money back and phone no back in Jan. You lied and said vodaphone never requested the number back. As you won't cancel, my Dad stopped you charging with his bank. Now you're trying to charge another £58 to restore the service?!

  • Ethanisraelite
    Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.

  • t1m1964
    tim (@t1m1964) reported from Camberwell, England

    @virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.

  • t1m1964
    tim (@t1m1964) reported from Camberwell, England

    @virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.

  • owengmusic
    Eoghan (@owengmusic) reported from Wandsworth, England

    @virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.

  • squeakz73
    Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia So my Dad asked the bank to stop you and now you're trying to charge him another £58 to restore your service! Just give us our number back and money! Lets be done with already!!

  • KBHeadteacher
    Keith Barr (@KBHeadteacher) reported from London, England

    @virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...

  • DavidRGillan
    David Gillan (@DavidRGillan) reported from Harrow Weald, England

    @virginmedia From 27 Jan onwards I have had problems with the supply and activation of the new TV360 System. I’ve spent hours on the phone but without success. However I did receive 3 separate promises of a call from a manager, most recently on 9 March, but I am still waiting!!!

  • JKDabrowska
    Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia @virginmedia are now denying knowledge of my complaint last month with poor BB speed and no landline for two years. In fact, Virgin deny any comms with me since 2018!! Hello @Ofcom

  • billosmond
    bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.

  • squeakz73
    Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia My Dad canceled his contract with you back in October and sent his equipment back as requested. Yet you still charge him! We and vodaphone have asked you 100s of times to give our number back but you lie and say you never got a request! Fraudulent!

  • PeteAustin_
    Pete Austin (@PeteAustin_) reported from Kensington, England

    @virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.

  • squeakz73
    Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia Well I'd advise that you cancel, give us our number back and money back! This is ridiculous!! Last time I spoke in Jan via Web chat, you said you'd never got a request from Vodaphone about our number! Vodaphone said they have requested though.

  • JamesJWalsh
    James-J Walsh (@JamesJWalsh) reported from London, England

    @virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Matthew_Wright @virginmedia I also had so many issues with them. And working from hoem could not afford not to have secure internet access guarantted to be avaiable so switched to BT and speed fantastic and no outage once ever sinde

  • AdiStaempfli
    Adi Staempfli (@AdiStaempfli) reported from London, England

    I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?

  • billosmond
    bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?

  • squeakz73
    Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia never sign up with this company. They won't take no for an answer when you decide to leave and continue to steal your money! Even when you send their equipment back! 😡 Virgin stop stealing from my Dad! He is a pensioner!

  • tufnelljimmy
    James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • muddlinleigh
    Leigh💙 💚🤍💜 (@muddlinleigh) reported from Edinburgh, Scotland

    Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.

  • Sarahhickmanxxx
    Sarah hickman (@Sarahhickmanxxx) reported

    @virginmedia will now cancel my new contract and go elsewhere over 2 weeks trying to sort out an issue. Keep being told same thing promised call backs nothing happens.

  • Danjsalt
    Dan Salt (@Danjsalt) reported

    The Virgin media wi-fi system on the London tube is embarrassingly bad The network engineers should be kneecapped for crimes against the internet world

  • Sarahhickmanxxx
    Sarah hickman (@Sarahhickmanxxx) reported

    @virginmedia Advised it would be the next day still no phone , contacted again advised it had been processed as a return so was never going to receive new phone and now needed to send the handset back , my trade up in the mean time is consistently messaging as they have not recieved the phone

  • MandySFSmile
    Mandy SF (@MandySFSmile) reported

    @virginmedia Is there an issue with your website. I’ve ended up paying the same bill twice as it wasn’t showing as paid. Realised it had been paid after checking my bank.

  • Terrier1987cas
    Terrier1987cas (@Terrier1987cas) reported

    @virginmedia is there an issue with connectivity in S6 Sheffield? My wifi has been down the last hour.

  • kathycotter67
    Kathy Harris (@kathycotter67) reported

    @virginmedia WiFi down again, told there is an issue with router and need to monitor it for up to 7 days - working from home and my employer (rightly so) won’t accept that. Paying £70pcm totally unacceptable. Please call me back.

  • sheona_mills
    Sheona Mills (@sheona_mills) reported

    Slow internet, engineer booked Friday didn’t turn up came today. Fixed it apparently, when he left tried to get online no internet at all. Told to leave it for 48hrs to see if it fixes itself. Really @virginmedia not happy constantly fobbed off. You’re a joke, time to move on.

  • RMCunliffe
    Rachel Cunliffe (@RMCunliffe) reported

    @virginmedia We had zero notice. None at all. Only found out it was "planned" by calling the helpline, which then cut me off after it cheerfully informed me there would be disruptive service today. I could have gone into the office had I had any warning at all.

  • ClassicSoulDJ
    Shorty (@ClassicSoulDJ) reported

    @virginmedia Service is fine as it works downstairs in our house but not upstairs - your engineers have said that the walls are too thick and the signal doesn’t travel upstairs - need a wi fi booster for upstairs @virginmedia