Virgin Media outages and service status in Harrow Weald, England

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Elstree, Wembley, Greenford, Camden Town, Ealing, Hayes, Barnet, Southall, Watford, Harrow, St Albans, Ruislip, Uxbridge, and Borehamwood.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	E-mail	11 hours ago
Elstree	TV	20 hours ago
Hammersmith	Wi-fi	24 hours ago
Hammersmith	Internet	24 hours ago
Wembley	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 0 seconds ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Manan (@manan2661) reported 35 seconds ago from Barnet, England

  Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

• 
  Guy Leech (@guyrleech) reported 53 seconds ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 9 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Geoff Neale (@g_neale) reported 15 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  Paul Simmonds (@paulusthegrey) reported 17 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 21 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  James Brown (@JammieBun) reported 23 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Jason Hier (@jasonhier) reported 23 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Bhavin (@Bhavinmaru2020) reported 26 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Spencer Millbery (@SMillbery) reported 30 minutes ago from Harrow Weald, England

  @virginmedia any chance of a stable service?!?

• 
  Hanieh Vidmar (@haniehvidmar) reported 32 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  Jeff Salmon (@JeffSalmon) reported 32 minutes ago from Camden Town, England

  @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

• 
  Peggy Dyer (@Mrspdyer) reported 34 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Peggy Dyer (@Mrspdyer) reported 37 minutes ago from Barnet, England

  @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

• 
  Sandeep Pandya (@spandya1) reported 46 minutes ago from Harrow Weald, England

  @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

• 
  Peggy Dyer (@Mrspdyer) reported 48 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  BuG$y (@browngaybitch) reported 51 minutes ago from Harrow Weald, England

  Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

• 
  Vijay Jois (@vijayjois) reported 54 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported 59 minutes ago from Ealing, England

  @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@xTHEDROIDx) reported 4 minutes ago

  @virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.

• 
  Mike Fuller (@ninepine) reported 5 minutes ago

  @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

• 
  Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported 7 minutes ago

  @Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 8 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  FraserMlastname (@FraserWMartin1) reported 8 minutes ago

  @virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.

• 
  Louise Bagshawe (@LouiseMensch) reported 11 minutes ago

  @Benleo @virginmedia In America they would have been hit with a bunch of class action lawsuits already but the best you can do is probably make a complaint to a regulator.

• 
  Anumcara (@Anumcaras) reported 15 minutes ago

  @Benleo @virginmedia Similar happened to me and again the call centre pushing am unnecessary sale and left me with no internet for weeks. Falsely claiming I needed new equipment but didn’t book an engineer It’s not the same company these days. Issues started September and this Friday engineer will finally arrive. I had to go back to sky in the meantime and move the virgin account to an other address because they would not cancel and kept ending calls. I would not recommend them. Also they have had issues nationwide with internet past two weeks impossible to work from home or study. Will they reimburse those customers?

• 
  Poppyfields18 (@Novemberpoppy82) reported 18 minutes ago

  @virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap

• 
  ProudWhiteMe (@ProudWhiteMe) reported 22 minutes ago

  @Benleo Virgin Media has the worst customer service that i have ever experienced. It is almost impossible to speak to someone who speaks English well enough to understand what is going on. Its chat bots are a waste of space. Yet they continue to put their costs up every year without fail

• 
  Matthew Kennedy (@badcorpse) reported 22 minutes ago

  @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X