Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Southwark, Slough, Islington, Hammersmith, Tower Hamlets, City of Westminster, Paddington, Harringay, Brentford, Stanmore, Ealing, Kensington and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
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Kosh
(@koshmiah) reported
from
Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
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Indra
(@indra_och) reported
from
Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Lloyd
(@dl423071) reported
@virginmedia I have cancelled the vist of your very busy staff and 8 am looking into opportunities with other company's I have been a customer for 20 + years and this is the worst the service has ever been the job would have taken 15 min max so I am looking at other options.
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🟣⚪𝘽𝙕𝙈⚫🟢
(@BigZombieMonkey) reported
@virginmedia No, it was never resolved and despite the fact we explained it over 5 long calls it was essentially swept under the rug and followed up by a letter informing us off inflation price charges. We're on a rolling contract now and are considering our options.
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Ronny Davies
(@RonnyDavies) reported
@virginmedia More about Fees I should charge you. Booked service with your Call Centre who committed to supply, sent out tech. That would not connect. Waited for engineer to call who said that Virgin was not installed in area. Surely you should know at first call. You entered a contract.
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Miss Starr
(@pe_starr) reported
@virginmedia ridiculous customer service! Taking double someone’s contract 3 months in a row. Promising them their money back for weeks. Yet still taking double the money even now & not returning the funds😡 clearly an awful company who don’t care for their customers whatsoever.
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#KendallsArmy
(@st_domingos) reported
@virginmedia I've checked that and it said there is no issue. I was considering changing my router, but that is also not showing any issues on the line my side. A few of us have the same.issue locally, but only those of us on VirginMedia. Its been a few weeks now of pretty regular drop offs.
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Ian Johns
(@ianski2) reported
@ross2608 @virginmedia I have exactly the same issue watching the Spurs Chelsea game today, a blurry picture on Sky Sports Live but other channels are fine..
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Irfan
(@1rfansays) reported
@virginmedia '£8.40 per day for a total loss of service after 2 full working days from registering the loss of service to us' the loss of service was already recognised by you when I phoned your helpline, so will I get compensation from then or from the time of this tweet because I also ....
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Ade Reynolds
(@adereynolds) reported
@virginmedia I've tried this. And on live chat. I've still had no help. My broadband is averaging 3-4mbps and I pay for 21mbps. Why is that?
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.
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Greg Winchester
(@WinchesterBang) reported
@ianski2 @ross2608 @virginmedia Same issue with mine