Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Windsor, Hammersmith, Wembley, Ealing, Southall, Watford, Richmond, City of London, Paddington, Barnet, Hounslow, Hampstead and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
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| Southwark |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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David Charles
(@actordavidc) reported
from
Richmond, England
@virginmedia I had an email saying what the policy was in connection to me having registered my outage: Ref: Your Loss of Service (KMM61783435V2754L0KM)
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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Paul Thexton
(@PThexton) reported
Hey @virginmedia just got a call allegedly from a call centre telling me I'm not getting the speeds I should get and that they can show me the problems "with my own eyes", 1/
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Stuart miller-kirkpatrick
(@mufcsmk) reported
@virginmedia The resolution was to apply credit to my next bill..... Then that didn't happen did it #theft
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Tracy James ACC - Team & Leadership and Life Coach
(@brightyellowco) reported
@virginmedia do you think 5 phone calls, rude, shirty phone operators, repeated online attempts, faulty systems, hours of being kept on hold & still no resolution to a simple return is acceptable? I'm at my wits end with you - you should be ashamed of your service @PaulLJames
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Joanna Jagiello 🇪🇺
(@JoJagiello) reported
@virginmedia complaint made 39 days ago still not answered. Today despite your test facility reporting no issues - I have 12/100mb and outages. Same in many places today and you conveniently have maintenance planned in Jan - Admit there is an issue already!
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Tim Sleap
(@TimSleap) reported
@virginmedia I am getting called back by a virtual technician, but given there is a general outage impacting multiple houses it seems very illogical as it is obviously not a problem with the tech at my end. it will no doubt take up to 4 hours for them to conclude the same thing...
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Joanna Jagiello 🇪🇺
(@JoJagiello) reported
@virginmedia I just said I tested it. Its been 39 days since complaining 11 days over your complaints procedure. Not once has that awful text service worked. Called again. Got cut off after 1hr. Admit it you don't care about customers. Ps can get through to sales in seconds.
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charlotte mcardle RN
(@charlottemcardl) reported
@virginmedia experiencing very poor broadband, no else in the house on devices. Been like this for some time not just today. Have done troubleshooting. Trying to conduct meetings regarding health services for COVID surge. Automated numbers are no good. I need to speak to someone
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Dr. James D. Borderick
(@DrBorderick) reported
@virginmedia It’s been many months without any communication. Either email or written post. Please ask your team to resolve the complaint and communicate with me.
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🌸🌺🌼🌻🌹🌷💐
(@nicholamyyahoo1) reported
@virginmedia 3 days for a reply... yeah I have but can’t get anyone out until next Wednesday. Honestly, the service has been shocking. So quick to answer sales calls, but customer service is beyond slow 🙄