Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Southall, Hammersmith, Camden Town, St Albans, Hemel Hempstead, Paddington, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster, Windsor and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| City of London |
Internet | |
| Southall |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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(((Jon Benjamin)))
(@JonBenjamin19) reported
from
Wandsworth, England
I’ve had nothing but excellent service from @virginmedia for months.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
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linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh
(@leigherin88) reported
@virginmedia You could just read the complaint I sent 8 weeks. It was installed above my gas/electricity meters and the signal isn’t leaving my living room. I have an office upstairs fitted for my disability and I haven’t been able to use it. I can’t move it because of how it was installed
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Leigh
(@leigherin88) reported
@virginmedia are crooks. An engineer installed my broadband incorrectly. I made a complaint and no one has got back to me. It’s been 8 weeks. I am disabled and can’t use my fit for purpose office because the signal doesn’t extend beyond my living room.
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Cristina
(@alexsalvator) reported
Yepeee Finally back on line. Virgin media went down in our area started Saturday night returning intermittently, then finally went down totally Sunday evening. No TV or Internet till now and the only person I could speak to about it was in Delhi, and did not speak clear English.
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jyoti
(@dalotos) reported
@AmazonHelp is useless. Horrible company with no ethics or customer service. I wouldn't buy anything of any value in case u can't access your account. Virgin Media treats their customers better which is really bad!!
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CTN
(@CTN_95) reported
@virginmedia Fix your internet goes down like a led balloon everyday
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Matt Barker
(@MattBarpea) reported
@virginmedia Internet completely down this morning and still keeps cutting out. I had a text saying you made a fix but it’s not fixed. What do I have to do to get an engineer to come and look? It’s been months now.
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Lindsey Hyland Adams
(@HylandAdams) reported
@virginmedia I waited for over 2 and half hours and still I’ve not had any reply from anyone. Not the service I expected for a customer of over 5 years.
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Telfordtheultimateguide
(@telfordultimate) reported
@virginmedia We are experiencing the most horrendous customer service - We are cancelling and never coming back!! I suggest you ignore this advert and move on!! All UK staff furloughed - Now the dreadful overseas call centres - that's how you treat loyal customers!!
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Justin | Taz
(@JustinTaz_) reported
@virginmedia I am still having the same issues, wifi will cut out around 7. Engineer is booked for friday. One did come on Thursday and they thought they had fixed the issue but that wasn’t the case
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Bongo_trance
(@Bongo_trance) reported
@virginmedia Can you read the full thread rather than responding to just the last tweet? The app says 'great' in every room, but the signal isn't. Based on your replies it's clear you're unwilling to help a customer. You just wanna send them an automated response rather than actually helping