Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Wandsworth, Hayes, Harringay, Hounslow, Enfield Town, Kensington, Twickenham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Michelle Nathan
(@michellenathan1) reported
from
Radlett, England
@virginmedia In my house the signal is very bad all the time. I’m actually at my parents and the signal bad here too.
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Shevanne Helmer
(@shevy001) reported
from
London Colney, England
@virginmedia is the worst customer service in UK
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Angela Peters
(@angiepang) reported
from
Tottenham, England
@jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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chris whittart
(@fatwhit5) reported
from
Hounslow, England
******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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roger d
(@triniontherun) reported
from
Hillingdon, England
@virginmedia At the moment the answer is no as this complaint was logged since August 2018 & has been dragging on, my request was to call after 6pm. Never happen now I am being told that my services will be suspended. I can send you my acct detail via DM.
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Peter Boxer
(@peter_boxer) reported
from
London Colney, England
A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService
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roger d
(@triniontherun) reported
from
Hillingdon, England
@virginmedia Oh really well my plans to leave Virgin Media will happen. So if they were doing their job I wouldn’t need to be on Twitter. So let it get the attention then. As far as I am concern #virginmedia is incompetent. So pass that on to the complaint team as an inherent Dec risk.
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Daniel W
(@damawa42) reported
from
Kensington, England
@virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia I have a dreadful phone signal, I don’t receive calls sometimes just get a voicemail as phone didn’t even ring and I keep getting cut off. Signal is always on 1 bar at home. Help please.
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Paul
(@PaulG_Lon) reported
from
Wandsworth, England
@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Zabi
(@ZabiOsmani11) reported
from
Hounslow, England
**** you @virginmedia for ruining my evening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eliot Brown
(@EliotBrown77) reported
@virginmedia It's been out since Thursday. I know the status. But have given us no explanation and fix time.
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Jessica
(@xjessicaemma) reported
@virginmedia That was pointless. Why do you limit discussions to one account holder when there are two of us who pay the bills and live here? All we want to do is move a cable so it doesn't get damaged by building work. At the point of leaving customer service is always so poor!
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Lily Smith
(@SquilianSmith) reported
@virginmedia Rang up, still no help. They give me numbers saying that will help, and it just took me back to the switchboard again
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✩ ✩S I M O N✩ ✩
(@s_lillystone) reported
@AlexJHoldaway @virginmedia Exactly the same for me, I have been charged £240 to cancel as Virgin don't supply to our new estate, after being a loyal customer for years, not wanting to leave but being forced to! Unfortunately, they have lost a customer for life!
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Rhys Jones
(@RhysJones_Actor) reported
@virginmedia - hey! If your call centre colleagues think it’s ridiculous what you’re doing with my account - you’ve got a problem. Give me a call - we need to talk.
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Rosemary Lowne
(@LowneRosie) reported
So been a customer with @virginmedia for years & years. The thanks for my loyalty: a £200 bill for moving to a property where Virgin isn't available. Anyone else been stung with ridiculous exit bills?
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Slarty Bartfast
(@ImaMoanygit) reported
@bt_uk No thanks. Spent 2 years trying to get help including via Social Media. Got nothing. Moved to Virgin Media and had fault free service ever since. It really isn’t that hard to keep customers happy. 20yrs with BT, never again
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Hassan Hassan
(@hassyafc) reported
@virginmedia Just got a update that will be fixed tomorrow at 2pm this will on on for weeks total loss of confidence in your service heading into day 5 #virginmediadown #poorcustomerservice #poorservice @richardbranson
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katherine kuzniarski
(@kathkuz) reported
@virginmedia Unfortunately not. The calls cost me nearly £70 and the answer I was left with, was that Virgin would rather see me cancel my contract than offer me a solution!
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Av8trix
(@Av8trix1) reported
@virginmedia Well, @virginmedia that's all very well but I enjoy @CNN at the very least you should be reducing your prices to package holders by the price it would cost to stream CNN. The same goes for the loss of the Fox TV channel, now I will never find out if Gibbs is OK (NCIS).