Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Southwark, Hammersmith, Harrow, City of Westminster, Barnet, Islington, Hounslow, Paddington, Wandsworth, Hayes, Uxbridge, Southall and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really
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samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
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Vanessa Di Renzo
(@VanyRichardson) reported
from
Brentford, England
Has anyone else got problems with @virginmedia ? Many channels are blank
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Sevki 💉 💉🎉
(@sevki) reported
from
Camden Town, England
@virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.
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Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Ed Webb
(@theedthemed) reported
from
Chesham Bois, England
@virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?
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Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia It’s not letting me sign in. Can you check Wandsworth please?
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NannyDebbs
(@NannyDebbs) reported
from
Hemel Hempstead, England
@virginmedia HP2 TV and Website down from 11am fix time please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Freemantle
(@FreemantleUk) reported
@virginmedia The transfer was completed in June, why do you think I am getting so annoyed. Virgin Media has taken approximately £600, when the correct amount should have been closer to £300. I have raised this issue multiple times via phone and email, and I am now beyond frustrated.
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alan small
(@thesmallsie) reported
@virginmedia right, you lot are a complete joke of a company, now going into 5 weeks with gubbed internet, you referred me to contact with someone on 1 of your other social media platforms and guess what no reply at all, there’s a surprise. And guess what the fix date has been
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Chuck Middleton
(@chuckmiddleton) reported
Had a no reply email from @virginmedia enquiring if I want faster broadband....I would prefer to have not been offloaded to @O2 and the awful phone reception!!!!
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The Engineer
(@Thengineer01) reported
@virginmedia 6 full days outage without any help from virgin media. I’m getting the same copy paste messages however no any solution over 6 days. It’s not sustainable for people, no priority for appointments, no excuse apart from issue in the area. 6 whole days!!! Will cancel!
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Darveer Sahans
(@darveersahans) reported
@sky_support Now 6 times and cant talk to anyone. You are charging my mum and dad an extortionate amount and I want to get this resolved. Very unfortunate they cannot access @virginmedia in their areas. Absolutely appalling service from @sky_support
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Kevin Jackson
(@User_Lowton) reported
@virginmedia Whenever I post that the service is down its because I have googled "Virgin Media Issues" and established that there is a fault in my area. It's happening (literally) every week at the moment. Very frustrating.
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Sammy Mcfarlane
(@SammyMcfarlane1) reported
@virginmedia So I’m a virgin media customer and have to have a secondary email to check my bill. Make it make sense.
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Steven Bryson
(@stevenbryson) reported
@virginmedia @bt_uk @vmbusiness Appreciated. But I think we're going to have to cancel. The HUB5 doesn't seem to be business orientated, without being able to change basic LAN settings it's of little use in our existing LAN.
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X-gamer Pro-HD
(@XgamerProHD1) reported
FIX YOUR ****, VIRGIN MEDIA!!! OR KEEP MAKING ME WANT TO SMASH MY ROUTER UNTIL IT BEGS FOR MERCY!!! 🔨💥💢 @virginmedia #virginmedia
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Paul Wright
(@selhurstpaw1) reported
@KirstyT75 @virginmedia Go elsewhere. BT/EE offer better. Virgin are awful, their customer services are mainly offshore. Every time I have call BT/EE I have spoken to someone in the UK.