Virgin Media Outage Report in Harrow Weald, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Uxbridge, Hammersmith, City of Westminster, Northolt, Fulham, Hounslow, Ealing, Islington, Barnet, Enfield Town, Southall, Southwark, City of London and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Wi-fi | |
| Uxbridge |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
-
Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
-
Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
-
Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
-
Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
-
Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
-
Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
-
Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
-
Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
-
Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
-
Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
-
Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
-
ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
-
andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
-
ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Green Dolphin
(@GreenDolphin14) reported
@seis_matters @virginmedia It’s cos they’re fed up of all the “report fault” emails they get when the service goes down, again!
-
Mark
(@Mark13590502) reported
@virginmedia Hi Virgin, I’ve been trying to get through to someone that can help. My mother’s telephone line no longer works and she’s been unable to call anyone since Monday. She’s also vulnerable and we can’t get anyone at Virgin to sort this out. Could you please DM me
-
ester83
(@Ester_Laura83) reported
@virginmedia If I run diagnostics via the website it says no issues detected. I called 4th June to be told because there was an area issue no diagnostics could be run until after 10th June when that should be fixed. I called today, the call handler apparently did some testing 2/
-
Jay Inniss
(@JayInniss1) reported
@virginmedia I just had the most unhelpful call to your customer services as I am having issues and the website said replace hub #terribleservice Helen is the new Karen
-
Tom Walsh
(@tomwalsh77) reported
@virginmedia Your customer support is shocking. 45 minutes I’ve been chatting with one of your agents to change my primary contact number and it’s still not done.
-
Pro Brow Training Academy
(@VaneAlabaster) reported
@virginmedia It's well reported everyone in br2 has had the same problems day in day out for the last month. Where can I seek compensation for this?
-
Una Bawn 💙
(@unabawn) reported
@virginmedia Then what is the point of this service? You really need to think about how you engage with people who are going through a traumatic experience. No one told me this last night!!!
-
kape 74
(@kapeseven) reported
@jayrff @virginmedia Nothin can fix that now its probs ur area when my nan got the best wifi with everything she still had problems
-
VeganForLife
(@OpFreedom316) reported
@virginmedia down in Birmingham, says approx 4pm, not acceptable for those working from home
-
Catherine Walsh
(@cweditorial) reported
@virginmedia your customer service is SHAMEFUL. I recently closed my account and you sent me a cheque (in 2021!) that I can't pay in as I'm currently abroad. Kindly contact me to discuss, as your representative ended my phone call.