Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hounslow, St Albans, Harrow, Southall, City of Westminster, Hampstead, Harringay, Greenford, Paddington, Wembley, Islington, Wandsworth and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Hounslow |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, I’d like you to remove it.
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Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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Mark
(@markwarne) reported
from
Richmond, England
Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working
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Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia why is your customer so poor?! I called customer service and they’re unable to help!!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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Mike Harding
(@venoztks) reported
from
Wandsworth, England
@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edd Kahn
(@eddkahn) reported
@virginmedia I would rather have a dedicated VM representative discuss this. As my speeds have been awful am I able to cancel my contract? If this continues I will certainly be stopping the direct debit (as stated before, one of your colleagues tried to raise my bill...i have since reported )
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jesse van der mescht
(@JesseMescht) reported
@virginmedia They will pass me through to the mobile team. Mobile team will pass me through to customer care. Customer to Sales & sales to Mobile. Then a disconnect. I am lost at what to do. I’ve done this round trip of agents about 30/40 times.
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GTB
(@gritchcat) reported
What a shambles @virginmedia are. Nothing they can do for a loyal customer except charge me more a month for a package that has less. Good business platform!
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The Fox
(@TheFox89688362) reported
@virginmedia Thank you for responding. TBH I don't really understand VPNs. Just looking at online forums this appears to be an issue specific to Virgin Media & Netflix with some US shows on limited licence to UK region disappearing. Perhaps Netflix too sensitive as BBC iPlayer not affected?
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Naomi Starling
(@starling_naomi) reported
@virginmedia My mother has been with you over 20 yrs. She has to move as my father passed earlier this yr and you want to charge her £250 because you can't provide her a service. This is causing her deep distress. Is there anything you can do to help her personal circumstances?
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Sophie Pedley
(@PedleySophie) reported
@virginmedia Thank you for replying! I've sent this to her and she will email you. She has been in contact already as you can see but sadly not got anywhere. Would appreciate your help x
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Mack Thien
(@MN55457620) reported
Very infuriating call with @virginmedia, who told me they'd look into a complaint within 48 hours, called now to chase up, spoke to a rude call centre staff, who went round in circles for over 25 mins and told me that it's up to 72 hour wait. Could have said that at the start!
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Sue
(@liverpoolsusie1) reported
@virginmedia oh nooooooo I've beven told its just mine even though my neighbours have the same issues, sick to death of it, can't do my work, can't use my bank app even my mobile data is useless it's o2 we can't get signal in the house, it's like living in the dark ages
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jesse van der mescht
(@JesseMescht) reported
@virginmedia I have been on the line today for a total of nearly 3 hours and spoken to a wide range of team members. No one can help, I am stuck on what to do next I have tried everything?????
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Edson
(@leftcheats) reported
@virginmedia So, when I phone there’s no solution. When I submit a complaint the answer is to phone you. Pretty sure that’s called an infinite loop.