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Virgin Media

Virgin Media outages and service status in Harrow Weald, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Harrow Weald, including 8 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 12, 9:31 PM GMT+1.
  • 45% Internet (45%)
  • 32% TV (32%)
  • 14% Wi-fi (14%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrow Weald, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, Harrow, Wembley, Camden Town, Elstree, Northolt, St Albans, Borehamwood, Brentford, Barnet, Watford, Ealing, Hayes, and Greenford.

CityProblem TypeReport Time
Southall Internet 49 minutes ago
Hammersmith Internet 1 hour ago
Hammersmith Wi-fi 3 hours ago
Hammersmith E-mail 3 hours ago
Hammersmith Internet 7 hours ago
Harrow Internet 9 hours ago

Nearby cities with recent reports

Hammersmith

8 recent signals

1 hour ago
Southall

2 recent signals

49 minutes ago
Harrow

2 recent signals

9 hours ago
Wembley

2 recent signals

16 hours ago
Camden Town

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • YingHuiThe
    YingHuiThe (@YingHuiThe) reported from Paddington, England

    @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

  • charkellyalex
    char (@charkellyalex) reported from Barnet, England

    @Off21_t Ngl I never had to worry before but I cancelled my BT sport on my virgin media and I was panicking trying to find a stream

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • SanderjoJohn
    John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

  • _Brady1_
    🆎 (@_Brady1_) reported from London Colney, England

    @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

  • bendog90
    Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • DuarteMendonca
    Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • Mustxkim
    Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • dip2ooo
    Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyBraithw7
    Anthony Braithwaite (@AnthonyBraithw7) reported

    @virginmedia trying to watch tv service as NHL Stanley cup finals on soon , tv not working because all.your humans need rest according to chat bot ... good by you have broken me with this ,not paying for service .

  • gullyh
    graeme hayden (@gullyh) reported

    @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

  • Gav288
    Gavin Lee (@Gav288) reported

    @virginmedia We moved house 29th May and took our contract with us. Nearly 2 weeks later and we still have no TV services. Spent over 8 hours on the phone since we moved, been told it’s an IT issue but still not resolved. Is the IT guy on holiday?

  • roycarroll1969
    Roy Carroll (@roycarroll1969) reported

    @virginmedia our service is down and if you look on the service down sites they are all saying the service is down. Then we speak to virgin media and they can’t see any problems. 🤯 and to give em 20 hours to look into it .. ridiculous

  • danni_ox_
    Danni (@danni_ox_) reported

    @PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when it’s broadband only deals, it’s it’s broadband and tv - it says any broadband, therefore anything that’s in the “not eligible” below, doesn’t count for them

  • Lou_Pole11
    JibbaJabba (@Lou_Pole11) reported

    @gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM

  • EmbrayHotay
    Hibernian (@EmbrayHotay) reported

    Virgin Media shyte TV is a joke. You'd be convinced the issue was Elon Musk, and not the beheading.

  • seccadelikbaby
    Gizëm (@seccadelikbaby) reported

    @virginmedia Of course I already checked. The estimated fix time is now 8:06pm. That’s far too late and will completely disrupt my workday. I work from home and have already been without internet for 2 days. This situation is unbelievable and has caused me significant inconvenience!

  • MindOfYouya
    Youya (@MindOfYouya) reported

    @virginmedia PLEASE for the love of god fix your spotty internet connection issues! This has become a weekly norm where im having to face issues! I am paying £40+ a month and having to deal with this nonsense

  • jokerefc
    JOKEREFC (@jokerefc) reported

    @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision