Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wembley, Slough, Camden Town, City of Westminster, Enfield Town, Southwark, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 6 minutes ago |
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Internet | 27 minutes ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Shinykathy (@shinykathy) reported from London, England@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, EnglandOver 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!
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Chris Wade (@wadoinlondon) reported from Richmond, EnglandYoohoo @virginmedia you don’t seem to be listening... Calling my 81yr old mother-in-law each day as she’s isolated by herself. Zero allowance possible is what your employee told me. Loyalty of 15+ years as a NTL or Virgin customer counts for nothing. #covidcaring #onelesscustomer
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Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, EnglandSad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Dewald Hanekom (@DewaldHanekom) reported from Hounslow, England@virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!
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JelPattenden (@JelBoy1) reported from Hemel Hempstead, England@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, EnglandAlso @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Julia Valerie (@Julia___Valerie) reported from Kensington, England@dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭
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rebecca marie hannah (@rebecca49493799) reported from Hemel Hempstead, EnglandHaving HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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Ore Meta (@OreMeta) reported from Wandsworth, EnglandTHANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
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Daniel W (@damawa42) reported from Camden Town, EnglandAhhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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Tracey Brocking (@tracey_brocking) reported from Wandsworth, England@virginmedia #virginmediadown down in London SW17
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Jonny Baldwin. (@itsjonnybaldwin) reported from London, England@virginmedia sort your shit out, this is beyond poor
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Andy M (@AndyM_N3) reported from Barnet, EnglandVirgin Media is useless. Awful signal, worse customer service. Thanks for nothing.
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Saba (@saba_shaukat) reported from Richmond, England@virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.
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Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, EnglandSad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Erik (@seldnfoodie) reported from Camberwell, EnglandWe won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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Noor (@nooriiiy) reported from Paddington, EnglandCan @virginmedia WiFi please fix up!! Gave me a right scare
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Ben Owen (@BenPOwen) reported from Wandsworth, England@virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stu🔴⚪⚫ (@StuTheChef_) reported@virginmedia The hub4 isn't exactly great, I've had loads of connection issues since having it, the 3 was much better
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AccessiBlues - Birmingham City Football Club's DSA (@AccessiBlues) reported@aimbcfc Issues since the first lockdown of WiFi dropping on our @virginmedia broadband. They've never been able to "fix" it, just had to get used to it 😢
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Chineapple Punk (@AlpineBear66) reported@virginmedia Great when you want to pay for something...Hopeless when there's an issue. Stay well way. Anyone else have any good ideas for a new provider?
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Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Ian Gray (@parkwayian) reported@virginmedia virgin media find it acceptable to put a block on a property from a previous Tennant but when a new Tennant moves in and applies that it gets declined everytime, this is discrimination, if this doesn't get sorted I will be contacting ofcom because I've had no help
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Marcus Pepper (@MarcusPepper9) reported@virginmedia Rubbish service. virtually impossible to speak to an advisor. As soon as I choose the option to say there is a fault it says it will run a quick check and then says there is an intermittent fault, goodbye. You send these responses like they are helpful. It is now day 6 - rubbish
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Raggycat Rattyman - 🐭🐱 (@Ragdollcatman) reportedWas wondering why when a @virginmedia engineer replaced our TiVo box we had lost a lot of channels on our TV. It's because the idiot plugged the TV aerial lead into the return splitter while taking our output splitter. New output splitter = TV channels back What a muppet!
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Wilson Bunney 🇱🇻 (@wilsonbunney) reported@virginmedia can't connect families old devices to WiFi , any help you can give ?
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Steven Curtis-Rich (@dragonpaints) reported@virginmedia They may do but does not give good customer service in my experience, not just understanding them but also not knowing how to put you on hold etc.
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Steven Curtis-Rich (@dragonpaints) reported@virginmedia @emwee2293 Are you back to using overseas customer service centre, my last call to get a reduction spoke to a foreign lady who I could barely understand who eventually put me through to a Scottish lady who was very helpful