Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 12/04/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Windsor, Hammersmith, Wembley, Ealing, Southall, Watford, Richmond, City of London, Paddington, Barnet, Hounslow, Hampstead and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet

Community Discussion

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Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • mp14mp Mark Pickering (@mp14mp) reported from Islington, England

    @virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • edmoses ed moses (@edmoses) reported from Harefield, England

    @LouLouMason @JolyonMaugham @virginmedia I have had that issue all though lockdown.

  • GoodMuseApp G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!

  • RussellMoss Russell Moss (@RussellMoss) reported from Berkhamsted, England

    @virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help

  • k8_thornton Kate Thornton (@k8_thornton) reported from Camberwell, England

    @KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.

  • MadsRB21 Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!

  • gemmaleigh_h Gemma Holyoak (@gemmaleigh_h) reported from Camberwell, England

    @virginmedia It says no known issues when it’s still not working. It did the same yesterday

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11

  • jdunnlondon james dunn (@jdunnlondon) reported from Ealing, England

    @virginmedia And it’s down again! @virginmedia this keeps happening

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help

  • martharob1 martha robinson (@martharob1) reported from Richmond, England

    @virginmedia as a key worker, delivering Teams lessons online, I would expect any broadband issues to be responded to immediately. Sadly, this has not been the case; despite repeated complaints about the broadband dropping out mid lesson, you have not resolved the issue.

  • martharob1 martha robinson (@martharob1) reported from Richmond, England

    @virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from London, England

    @virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Barnet, England

    @virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • barneyrach Rachel Barnes (@barneyrach) reported

    @virginmedia nice to know the complaint resolution staff in your chief executives office lie about the ofcom guidelines. Still owed almost £700 by the company. Utterly disgusted by the farcical excuse that is your customer service!!!!

  • ForzaRedArmy James (@ForzaRedArmy) reported

    Do @virginmedia ever answer their phones? 4 days in a row and waiting for over an hour each time and still no answer. Their online chat promises a message back within 4 hours. Still nothing after 4 days. This is how @virginmedia treat loyal customers

  • doylersofficial Michael Doyle 👑(C) (@doylersofficial) reported

    @ChesnoidGaming @virginmedia It sucks, I’ve got it in my student house and it’s supposed to be 100 download but I get like 34 with a WiFi connection and I’m right about the router

  • JoshHextall Josh Hextall (@JoshHextall) reported

    Would love to know how virgin can offer my mum 3 months free for internet and then proceed to charge her £100 and claim they have “no notes” regarding the 3 months free they offered @virginmedia absolutely appalling customer service.

  • h_rbond Hannah Bond (@h_rbond) reported

    Dear @virginmedia, 55 minutes and 8 seconds and still waiting to speak to someone! Please inform me how we can get internet connection given that it has been weeks with none and months with terrible connection!

  • R9Zeyrox R9 Zeyrox (@R9Zeyrox) reported

    @virginmedia please fix ur servers we buy the best wifi and have the shittest results honestly what is the point in paying if its ****.

  • SandyWoodxx Sandy Wood (@SandyWoodxx) reported

    @virginmedia The email@says I’ve updated my package, you are now charging me more and I still don’t have any TV as they mis sold this package without telling me I only get 1 box when actually I have 2! I’ve been a customer for 20 years and I’m absolutely LIVID.

  • manc1977 david matthews (@manc1977) reported

    @virginmedia yet another weekend broadband down and no one answering chat or phone line joke of way to run a company

  • stamfordstu DeadWing (@stamfordstu) reported

    Getting quite exciting now isn’t it folks? Will you get the vaccine before you get through to Virgin Media customer service?

  • xlr82u Tom Bordeaux (@xlr82u) reported

    @virginmedia second delay in sending out my new V6 box, sent the message the afternoon of the day it should have been delivered! Useless. Wishing I hadn't agreed to a new 18 month deal. Customer service not interested. Feel extremely dissapointed as a loyal customer of 4 years.