Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Fulham, Paddington, Finchley, Bermondsey, Borehamwood, Bushey, Ealing, Wembley, City of Westminster, Islington, Hampstead, Camden Town and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
||
| Fulham |
Wi-fi | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
SDM
(@StevenMcFarlan4) reported
from
Wandsworth, England
@virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
-
John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
-
Martin Phillp
(@PlexNetflix) reported
from
Camberwell, England
@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
-
Bhamini Lynn
(@BhaminiLynn) reported
from
Slough, England
@virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!
-
Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
-
Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
-
Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
-
Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
-
David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
-
Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
-
anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
-
Monroe
(@MonroeJoe) reported
from
Kensington, England
@virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all
-
anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
-
Paul and Sir Fluffy Watson
(@Praeceps69) reported
from
Hounslow, England
@virginmedia I'm already a customer. I was considering moving up north, until I found out that nearly all the areas I want to move to have no virgin broadband. So I am stuck where I am.
-
ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony O'Brien
(@wexfordobrien) reported
@VirginMediaIE Thanks, unfortunately, this has been an issue with Virgin Media for years. New programmes, which obviously have subtitles at source, don't have them on Virgin Media. Please sort it out for hard of hearing viewers.
-
yamin
(@mya876543) reported
@virginmedia I have been a loyal customer of yours for 25 years. My treatment by your CS today was disgraceful. I am trying to cancel some of my services and have been on the phone for a total of 97mins. You are changing the offer made to me 24 hours ago. You are a disgrace
-
Chocolate Teapot
(@chcolate_teapot) reported
@virginmedia @NetflixUK Seriously you clowns need to worry about managing customers than creating pointless social media posts. Your customer service levels are abysmal.
-
Jane Gilliland
(@ndh2007) reported
@virginmedia They won't deal with it. Can I have the customer retention number or complaints team number. I've been with virgin nearly 30yrs
-
Elizabeth Mawer
(@elizabeth_mawer) reported
@virginmedia Yesterday I got a text message saying the issues were fixed. Today I had the same issues. The support message said there were intermittent connection problems in this area. When will this be resolved?
-
Chocolate Teapot
(@chcolate_teapot) reported
@virginmedia @LydonJC Your service levels are abysmal and you lie to customers as standard procedure. Its not excellent value for money at all. Its shockingly bad.
-
Miss Sparkle
(@Grumpinator) reported
@virginmedia worse customer service ever. Everytime I try to contact them, I get cut off or asked the same question over and order. I just want to speak to a person!!!
-
Huw Carpenter
(@huwcarpenter) reported
@virginmedia Hi, how do I access Live Chat? I need to arrange a new phone and broadband contract and sort a landline issue
-
Chocolate Teapot
(@chcolate_teapot) reported
@virginmedia What you can do, is find out who i am, find out why the manager hasnt returned our call, Find out why we have been lied to on multiple occasions about multiple issues, Then get the matter resolved satisfactorily. But you choose to make up more bullshit saying you cant do anything
-
Linzi Mackie
(@LinziMackie) reported
@Holty_74 @virginmedia You should be entitled to compensation but you’ll never get it! When I complained about poor quality of service (broadband and TV) they closed the complaint as resolved saying they’d had a word with the engineer 🙈