Virgin Media Outage Report in Harrow Weald, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hayes, Southwark, City of Westminster, Hammersmith, Uxbridge, Southall, Wembley, Enfield Town, Paddington, Hemel Hempstead, City of London, Islington, Harringay and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hayes |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
Jodi Rilot
(@jodirilot) reported
from
Richmond, England
@PhoneGamer3000 @virginmedia They're also blaming outage in Birmingham on the same cause.
-
Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
-
Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
@virginmedia It says hopes to be fixed by 4pm which I assume means 4pm tomorrow (confirms outage for tv, broadband and phone)
-
Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
-
Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky
-
Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
-
Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
-
Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@jonslinn @virginmedia TW11. Nothing . All down
-
HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
-
Hardik Shah
(@HardikVishna) reported
from
Richmond, England
@virginmedia phone line still not working, no response to my complaint to the ceo & customer service couldn’t book a technician, system issues. Will be leaving you.
-
Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
-
Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia no phone no television no broadband no internet since 9am yesterday . Now earliest resolution 9am tomorrow. Ridiculous. 21st century prices with 18th century service. Hope my contract goes down when renewal due in March
-
Chris Straker
(@chrisTstraker) reported
from
Wandsworth, England
@virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP
-
Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia This is the second time in less than a month. Last time it was a full week. I reported you to Ofcom and am waiting for their reply. Your customer services are appalling and you can bet we will be claiming a refund and finding a better service provider.
-
annwyllie
(@annwyllie) reported
from
Hounslow, England
@virginmedia any chance of getting any service from virgin today in the TW12 area. Still without broadband, tv and phone. Clearly I'm paying for nothing today
-
Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
I do know people have worse problems but not having internet, mobile phone signal or home phone working is proving a nightmare. #virginmedia and explaining to a 2 yr old why he can’t watch Andy’s Prehistoric Adventures and Hey Duggee isn’t much fun either @CBeebiesHQ
-
ian donald
(@iandonald71) reported
from
Richmond, England
@virginmedia yet again the service in the Tw12 postcode area has completely failed phone broadband and Tv. Would be nice to have just 1 month of trouble free service
-
Lisa Hulme
(@lisa_hulme) reported
from
Richmond, England
@virginmedia no internet since 9.30am in TW11. Your website says fix will be 4pm TOMORROW. Can’t get to work -#SWTrainstrike, can’t work from home.
-
Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Richmond, England
@virginmedia TW11 has been down for nearly 48 hours you have #no customer service no one to talk to #DISGRACEFUL your service is awful
-
Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Griffin
(@nornironred77) reported
@virginmedia Which is no information at all but yet we the paying customer have to just wait and put up with the 💩 that is spouted to us it’s a bloody disgrace
-
Left Arm Over
(@cichaelmork) reported
@virginmedia And therein lies the problem! I’ve raised a complaint, no one has made contact with me and now I’ve had an email saying my complaint is resolved! I’ve logged a second complaint but can you see how poor this is from a customer service perspective? Customer since 1998…
-
Senna.eth 🪐
(@onlysenna_) reported
@virginmedia I cancelled in March when I moved out. They didn’t cancel. I cancelled again in August and got told I’d receive a refund for April-August Yesterday I received another bill through and no refund. Today I spent 3 hours on the phone again to be told they won’t refund me anything
-
Amy Gibbons
(@amygibbons7) reported
@gman_belfast @virginmedia Going to cancel on Monday cause I refuse to have my 18 month price move up on the 8th Oct to £60 odd for wifi this bad
-
Stephen Weekes
(@StephenWeekes) reported
@virginmedia is there a problem with the broadband and TV coverage in Gosport?
-
Theresa Berry
(@theresa_berry) reported
@virginmedia Resent again and still no response. This is an absolute joke. What kind of company is this? My Nan is paying out £25 a month for her emergency button that isn’t working. You are leaving a vulnerable 91 year old with no help. It was working before the phone had to be changed! 😡
-
laetitia beatty
(@laetitia65) reported
@virginmedia I’ve lost the will to live on this. Direct Debit now cancelled , can’t get any sense out of a chat bot. Useless to non-existent customer service!
-
Dan Puzey
(@DanPuzey) reported
In this case, I'm afraid @virginmedia just lost a customer. You wasted over an hour of my time on a call that should have taken no time at all, and it's less inconvenience to find an alternative provider than to go through the rigamarole of changing a name and a DD with you.
-
Glasgow Girl
(@glasgowgirl31) reported
@virginmedia hi, can someone help me out please? Tried to accept a new contract 5 times yesterday & your calls dropped. 6th person pushed the price up & said it doesn’t matter what i was previously told.
-
Mick Hawkes
(@smartwasp69) reported
Hey @virginmedia, my brother is having a real problem with a split port bringing his mobile number over from Tesco. Been 2 weeks and he still can't receive calls and the old Tesco SIM is still active. Just tried a replacement SIM from you, still no fix. Need some help here.