Virgin Media Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southall, Bushey, Belsize Park, Enfield Town, Bermondsey, Slough, Ealing, Radlett, Wood Green, Wembley, Watford, Harringay, Isleworth and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bushey |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful
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Tallulah B
(@TallulahB4) reported
from
London Colney, England
@virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month
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Thiago Saraiva
(@THSARAIVA) reported
from
Camden Town, England
@vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky
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Kristine Julika
(@thekjulika) reported
from
Barnet, England
The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Maple Cross, England
20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Looks like internet has gone down, please confirm
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Mark Golding
(@mcgolding1970) reported
from
St Albans, England
@Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!
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Laura Mata Lobelle
(@LauraLobelle) reported
from
Islington, England
@virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia Service has literally just been restored so I'm guessing it was just an outage
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
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Nick 235
(@music235) reported
from
Brentford, England
@virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.
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Marko Grdosic
(@markogrdosic) reported
from
Islington, England
.@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Riley Coin
(@raaleh) reported
@virginmedia I have raised a complaint, but I want to understand (a) exactly how many days Virgin Media believes I did not have internet, and (b) how much money per day Virgin believes I'm owed. This should be on your systems, according to Paul (who I spoke with on Sep 26).
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Tigers4Ever
(@Tigers4Ever2010) reported
@virginmedia If we have a signal, yes!
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Alison Heath
(@aliheath2000) reported
@virginmedia we are a new customer trying to organise broadband and four times now we have been given a price only for the contract to come through wrong. Either the wrong price or things missing.Ready to cancel before we’re even set up. Not impressed at all!!
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TMK
(@tinamkrugielka) reported
Looking to upgrade my BB as an 8 years loyal customer with @virginmedia since work from home requires a better speed. New customer gets the package for £39.99 I was offered a discounted £58. Nothing like reassuring the loyal customers that they’re valued! #ripoff #cancelvirginbb
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Graeme Kirtley
(@Kirtley1Graeme) reported
@virginmedia @mcapplewindows But 13.8% is way WAY above inflation, never mind thinking of yourselves, think of your customers, I actually gave you notice to disconnect, it was only when you realised I was deadly serious you came back with an offer, full package, best broadband, Netflix, the whole caboodle !!
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intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR
(@intermax) reported
@hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom
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Mo🌐
(@XMoisBackX) reported
@virginmedia Hello I opened a new account and can’t even login to check bills as it says that You couldn’t find my details called you to fix the issue and not even fixed.
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emma
(@emkel19) reported
@virginmedia The link just goes to the virgin sign in page? Where do I find the chat?
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Code Black
(@SimonWi69754987) reported
@virginmedia I'm just now seeing in the data specifically why your increase is so high. I'm not a customer, so not affected. My data, internet, phone, Comms bills are the only ones reducing or staying the same for me in 2023.
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Sam Warburton
(@samwarb) reported
@virginmedia my contract ended on my broadband. New customer offer for same speed was £25 p/m, I asked for £30 p/m got told the best is £32 for a loyal customer of 10 years. You lost a customer for the sake of £2 p/m Goodbye @virginmedia , hello @TalkTalk !