Virgin Media outages and service status in Harrow Weald, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Harrow Weald, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 22, 5:11 AM GMT+1.
- Internet (42%)
- TV (32%)
- Wi-fi (14%)
- Total Blackout (6%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harrow Weald, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Elstree, Wembley, Greenford, Camden Town, Ealing, Hayes, Barnet, Southall, Watford, Harrow, St Albans, Ruislip, Uxbridge, and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
4 hours ago | |
|
Elstree
|
TV | 13 hours ago |
|
Hammersmith
|
Wi-fi | 17 hours ago |
|
Hammersmith
|
Internet | 17 hours ago |
|
Wembley
|
TV | 1 day ago |
|
Greenford
|
Internet | 2 days ago |
Nearby cities with recent reports
25 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Sandeep Pandya (@spandya1) reported from Croxley Green, England@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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Vijay Jois (@vijayjois) reported from Mill Hill East, England@virginmedia what is the problem with #broadband this morning?
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Drew Salisbury (@DrewSalisbury5) reported from Barnet, England[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒 (@TimmyLDN) reported from Ealing, England@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England@virginmedia any idea why services are down across the board in WD23 postcode area?
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Jeff Salmon (@JeffSalmon) reported from Camden Town, Englandcont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia
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BuG$y (@browngaybitch) reported from Harrow Weald, EnglandAbsolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Dipak (@dip2ooo) reported from Harrow Weald, England@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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John Sanderson (@SanderjoJohn) reported from Barnet, England@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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John carroll (@Johnboy82903002) reported from Brentford, England@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Spencer Millbery (@SMillbery) reported from Harrow Weald, England@virginmedia any chance of a stable service?!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gail hendry (@gail_hendry) reported@virginmedia 17th may. I received a response today but it has not answered my questions or resolved the issue. Thank you
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UAVHive (@UAVHive) reported@Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.
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guygorilla (@guygorillacity) reported@Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.
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Ivan Elmanov (@GregoryRasputin) reported@virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.
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Daniel Beach (@danielcbeach) reported@TonyDabell @mark_wootten @virginmedia After 24 years, I finally left Virgin Media for CommunityFibre a few weeks ago. £53 down to £21 p/m, and double the speed.
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Carole ✝️🇬🇧🏴🙏 (@carole_awebb) reported@virginmedia Is there a customer services number I can call please?
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Ex-Fedupcivvy (@Fedupcivvy) reported@obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them
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Dave (@DaveWW1877) reported@virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager
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Dermot O'Leary (@dollDCFC) reported@Benleo I know this will be of little conciliation to you but I recently had an issue with my @virginmedia broadband. It required a new Hub. I phoned on a Tuesday late afternoon and they booked a call out for the Thursday PM. They arrived on time and fitted the new Hub. I had no issues.
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Paul (@PaulUtd16) reported@TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!