Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Wembley, Hayes, City of Westminster, Hammersmith, Uxbridge, Southall, Enfield Town, Paddington, Hemel Hempstead, City of London, Islington, Harringay and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Wi-fi | |
| Hayes |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.
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Marius Marco Fitness London
(@MarcoFitnessLDN) reported
from
London Colney, England
@virginmedia **** SAKE U GUYS I SHOULD NOT DEAL WITH THIS AHIT IN FIRST PLACE ! WHY D **** I CANT GET ACCOUNT ONLINE AND WHY default block MY FKING CONTENT !!!
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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Adam Jamal
(@ONI_Assassin) reported
from
Hammersmith, England
@virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed
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Shakeel
(@Shakeel655) reported
from
Slough, England
@virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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Vimal Kataria
(@vim102) reported
from
Barnet, England
@virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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Rafi
(@_Rafi93) reported
from
Harrow Weald, England
@virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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ANT
(@pantsant) reported
from
Camden Town, England
Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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Adey
(@_adeyabdullahi) reported
from
Camden Town, England
@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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Vimal Kataria
(@vim102) reported
from
Brentford, England
@sumitpatel84 @virginmedia Contact customer support or @Nickladwa
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Khloe2910
(@klokeen1) reported
@virginmedia We have tried that number all afternoon, it says sorry we are busy and then cuts off. We need to cancel by the 9th. We should be able to talk to an actual person, as how can we guarantee a letter being sent in, will be processed in that time frame
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Jayne Mcgough
(@jaynemcgough) reported
@virginmedia been on hold now for 40 minutes to cancel my broadband. Lines don’t even indicate what your wait time is. This is pathetic. Twice I’ve tried to get through now! Why can’t I request to cancel via e Mail or online if no one available to speak?!
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Nicky Pinnell
(@nicky_pinnell) reported
@virginmedia We have a complaint number C-2511201565 you have also put a bill up by £3.50 per month and we were going to increase on 200 meg which we don't do now
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Peter Fealey
(@fealey) reported
@dhh @nytimes Had to phone to cancel @virginmedia. Bill went from £38 - £49. They had an automated response that offered £3. I declined. My reward was to be on hold for 1hr to talk to a ‘retention specialist’ who then had to xfer me to someone else to finally cancel after a further 1hr hold
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Rick Flynn
(@RickScottFlynn) reported
@DJWhitehead88 @adelemaccioni @virginmedia It seems as though from the line outside they don’t want to run long cables (probably slows down the speeds) it was great in the front room but pants everywhere else
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tracey sinclair
(@snowfairy75) reported
@virginmedia Still issues, I've ordered a new remote online so hopefully this will solve the issues
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I.Am.Will
(@WAckerley) reported
@virginmedia Awful customer services, hiked prices up for no apparent reason (service certainly didn't improve) then chased me for three months payment after I had cancelled the contract in writing. Will never recommend or use service ever again. Saying bye to these adverts too!
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ria
(@EndlessummerRia) reported
@virginmedia can’t believe my sister has been on the phone for an hour trying to get through to you. Then you put the phone down on her. Richard Branson what a load of tosh.
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Ian D 🇬🇧🏴 🎧
(@Ian_12g) reported
@virginmedia Why is it impossible to contact you regarding cancellation? Phones don’t answer, live chat times out, no dm available. Seems cancelling the dd is the only way to get a response. Crap customer service.
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Richard Nash
(@RNashPearson) reported
@virginmedia Broadband has been truly awful since 29th December, near daily outages sometimes up to 6 hours. Engineer visits booked then auto cancelled when service restores. Cannot get through on the phone to anyone or even on live chat. Can anyone help??