Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Southwark, City of London, Wembley, Islington, Hammersmith, Hayes, Watford, Brentford, City of Westminster, Harringay, Stanmore, Hampstead and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Southwark |
Wi-fi | |
| City of London |
Wi-fi | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Veronica Mitchell RD
(@AbFitNutrition) reported
from
Richmond, England
It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Eilidh Murray
(@eilidhmuz) reported
from
Tottenham, England
@danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Fir
(@seanfir) reported
@JakeOKane @virginmedia I've been with them since they were NTL. I live fairly close to you and tbh, any problems I've had were dealt with fairly quickly. I once phoned the Virgin CEO directly to report a concern. It was sorted promptly and he phoned me back to see was I happy with the outcome.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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BabyWookie
(@babywooky) reported
@virginmedia whats going on with your sims an mobile networks Both mine an my partners sims have become unusable,, Getting message " not restired on network"
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Miles Harvey
(@eCommencal) reported
@tidyboiler @virginmedia Wow. As a Multi-product/service Virgin customer for more than 20 years I have always found their customer service & contractual side really efficient. Unlucky, Alan. Hope they sort it soon.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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multi-fandom stan account
(@bantersaurusx) reported
Thanks to @virginmedia I’ve missed my meeting 🙃🙃 honestly the worst broadband
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Matt Dickinson
(@mattd1981) reported
@virginmedia 8 weeks to deal with my complaint ends on the 26th March. Still no call!!!! Stop hiding and call to sort out the mess.
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Bez
(@Bracknellbez) reported
Really disappointed with @virginmedia and the poor customer service. Never call back. #poorservice #uk @SkyUK would do better
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Emily Kostick
(@Emilay1) reported
@virginmedia the broadband is absolutely terrible today in NW6 area, can you advise if there is an issue?
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sainty40
(@saintyme45) reported
@virginmedia I've completed complaint form. Then just reverts back to complaint form.will I get confirmation that I have logged complaint. At present it looks like its just dissappeard?