Virgin Media

Virgin Media Outage Report in Harrow Weald, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrow Weald, Greater London, England 02/12/2026 17:15

February 12: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Chesham, Paddington, Southwark, Islington, Camden Town, Wembley, Enfield Town, City of Westminster, Richmond, Harringay, City of London, Hounslow, St Albans and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomChesham TV
United KingdomPaddington Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • JawwadAhmed01 Jawwad Ahmed (@JawwadAhmed01) reported from Wandsworth, England

    @virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help

  • amycro95 Amy Cronin (@amycro95) reported from Wandsworth, England

    @virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service

  • leeleyland3 lee leyland (@leeleyland3) reported from Barnet, England

    @virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.

  • mwantumba LEBOISNOIR (@mwantumba) reported from Wandsworth, England

    Been waiting 30 minutes on the phone for @virginmedia to pick up and still no one ! Not only their products are rubbish but their customer service is even worse ! Won’t recommend it AT ALL 😤😤😤😤😤

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Ealing, England

    @virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help

  • KowaleczkoMatt Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽 (@KowaleczkoMatt) reported from Hillingdon, England

    @virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.

  • Rashidfreed Rashid Iqbal ☔ (@Rashidfreed) reported from Kensington, England

    @Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!

  • leonspight Leon Spight (@leonspight) reported from Richmond, England

    @virginmedia Yes I have and none are reported. I received a new router and 1gb service upgrade 10 days ago. Since then the speed has been so slow.

  • leonspight Leon Spight (@leonspight) reported from Richmond, England

    @virginmedia Hi there I switched over onto the 1gig broadband service 10 days ago however the service/speed is v slow. Right now it’s 40mb down and 6mb up. I’ve rebooted many times over the last week however service remains poor. What should I do?

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @virginmedia I am at my wits end with your awful service. I can’t get an answer by phone or online. I’ve had a faulty TV box replaced with another faulty box & when I eventually got thru to someone they’ve shutdown 1/2 of my channels.

  • DanicaCharlotte Danica Corns (@DanicaCharlotte) reported from Camberwell, England

    @virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.

  • stuartshawcross stuart shawcross (@stuartshawcross) reported from Berkhamsted, England

    Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pud86 martin leonard mufc (@pud86) reported

    @virginmedia is a JOKE. Happy to take my money but not happy to help when there equipment brakes down. Been on the phone today for 1 and a half hours for the guy to put me on hold them put the phone down Then I get a txt saying they can help 2 txt later they say there logging off

  • lourdesmarenco Lourdes Marenco (@lourdesmarenco) reported from Camberwell, England

    @benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.

  • AbdurRa38422760 Abdur-Rahman (@AbdurRa38422760) reported

    @AzTheBaz @virginmedia @NetflixUK You don't have to stay with them and its not unreasonable at all. They know their value. And its not an essential service.

  • FroootyToooty 💕Sค๓๓Ꭵ Jo💕 (@FroootyToooty) reported

    @virginmedia @bigladderdrone Still no internet in area 20 yet it says no issues....what is going on

  • Custome31305595 Customer Care (@Custome31305595) reported

    @virginmedia have you got an email address please for your customer service department ? It is very important?

  • ThatHollowGuy Jack 🏳️‍🌈 (@ThatHollowGuy) reported

    @virginmedia your wifi in the TW12 area has been bloody AWFUL recently, oh wifi box has been replaced dozens of times in the past 5 years but we’re still have constant connection drops 😡

  • lau_thebarber Laura O'Neill (@lau_thebarber) reported

    @virginmedia I need to cancel my contract with you. This seems be the ONLY outlet. I’ve tried calling, txt, non existent email??? Please get in touch ASAP.

  • SomethinAboutRi SugarHoneyIcedRi (@SomethinAboutRi) reported

    @virginmedia @bigladderdrone This is a lie I have no net at all!!! For the past few hours and I go online to be told no network issues

  • PollittKris BIG SMOKE (@PollittKris) reported

    @DavCav23 @virginmedia Ring them and haggle I just got my bill down yesterday from £133 pm to £105 pm for full package x 3 boxes and land line phone they also upgraded internet to 500 mps and gave me unlimited SIM for next 18 months if you don’t ask you don’t get (was on hold for an hour though) 👍

  • tweetcoops Lee Cooper (@tweetcoops) reported

    @virginmedia I just want to cancel. £70+ a month for 200M broadband and a bit of TV is getting silly. There are cheaper fibre alternatives now.