Virgin Media Outage Report in Harrow Weald, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Enfield Town, Hampstead, Harringay, Barnet, Southwark, Rickmansworth, Hayes, City of London, Wandsworth, Southall, Hemel Hempstead and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
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Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
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Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
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corblimeyyoubeauty
(@corblimey22) reported
from
Tottenham, England
@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Wade
(@sarahwadey91) reported
@virginmedia The issue has been since Friday, we didn’t notice as we don’t often use out landline but our neighbours need help.
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Sharon Winterbottom
(@SharonWinterbo1) reported
@virginmedia @OmbudServices do you think it’s acceptable that my mother in law who is 84, has to wait 7 days for an engineer to fix her tv and broadband!! Please message me
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Karen Walker
(@k_walk75) reported
@virginmedia Well done for absolutely horrific customer service. Official complaint has been made but where will that go? 85-year-old woman living on her own, totally cut off and utterly miserable. I hope you're proud of yourselves.
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Heisenberg1972
(@Heisenberg19721) reported
@virginmedia 4 hrs 15 mins waiting on chat to cancel Broadband is there anyone there ?
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Sarah Marsh
(@OooitstheMarsh) reported
@talk2stfu @virginmedia They are the worst company I have ever had to deal with so I sympathise. They keep closing my complaints without resolution or contact. I have asked over 10 times for a deadlock letter and they just close the complaint. There is absolutely no escalation process.
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Owen Farmer
(@OwenFarmer) reported
@virginmedia telling me every day that I’ll have my service’s back in the next few hours. Appalling
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Sarah Wade
(@sarahwadey91) reported
@virginmedia neighbours need your help urgently. Phone line has been down since last Friday, they are elderly and rely on their phone line to work without it their care line does not work. They and we have tried calling but they were no help #virginmedia #help
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Owen Farmer
(@OwenFarmer) reported
@virginmedia When ever I get hold of someone I am told the issue will be fixed that same day. This has been going on since Friday. No broadband, no tv, none of my internet/Wi-Fi devices work including heating, hot water, security, music etc.
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Dan D
(@runningdan73) reported
@virginmedia The last 2 days has been my first experience of @virginmedia when there has been an issue. The service is appalling. This isn't aimed at the person replying to these tweets but the whole experience has made me why I left my previous supplier.
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Karen Walker
(@k_walk75) reported
@virginmedia Yes no problem