Virgin Media

Virgin Media Outage Report in Uxbridge, Greater London, England

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The latest reports from users having issues in Uxbridge come from postal codes UB8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Uxbridge, Greater London, England 02/23/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Uxbridge, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Uxbridge, Southall, Hammersmith, Wembley, Hounslow, Hayes, Bracknell, Slough, Maidenhead, Chesham, Richmond, Kingston upon Thames, St Albans and Burnham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomUxbridge Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • CounterCultureG Counter Culture (@CounterCultureG) reported from London, England

    @virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th

  • jamanifin Toby Weston (@jamanifin) reported from St Albans, England

    @virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve

  • danarnie Danny Daly-Arnett (@danarnie) reported from Bracknell, England

    @virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills

  • CorneliusEvans Chris Evans (@CorneliusEvans) reported from Bracknell, England

    @virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉

  • afturain Allison (@afturain) reported from Spelthorne District, England

    @virginmedia charging £57 to loyal customer. Offering same at £24 for new. Because no one wants to stay!

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.

  • alastairmccoll alastair mccoll (@alastairmccoll) reported from Brentford, England

    @virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.

  • danarnie Danny Daly-Arnett (@danarnie) reported from Bracknell, England

    @laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia I suggest you improve your so called customer service by getting shut of it and starting again

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.

  • charliehart1985 jack (@charliehart1985) reported from West Molesey, England

    @virginmedia still having issues with Netflix still not working on my tv

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia you really don't understand the concept of customer service

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia I’m paying over £100 per month for my broadband package and haven’t been able to access movies since Sunday. Not happy in the slightest. Never had this problem with Sky

  • afturain Allison (@afturain) reported from West Molesey, England

    @virginmedia I'll just cancel my direct debit

  • nicmac_design nicole mcpolin (@nicmac_design) reported from Hillingdon, England

    @virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia

  • andreianu Paul Andreianu 🇪🇺🇷🇴🇬🇧 (@andreianu) reported from Windsor, England

    @virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.

  • MarkoValonen Marko Valonen (@MarkoValonen) reported from Brentford, England

    @virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Air04__ UNCNSR UR LIFE (Andrew) (@Air04__) reported

    @virginmedia hey when are you going to fix your phone support my speed has dropped below 50% for upload and under 25% for download. like seriously this is a monthly occurrence do I need to make a complaint to @Ofcom as this is ridiculous (I have logs of this from my router)

  • MystyLakes Mysty Lakes (@MystyLakes) reported

    @virginmedia hiya, I’ve just seen there are problems with tv, but my internet has also not been working since I got home from work half an hour or so. I’ve tried restarting the router and still no joy. Is there a known broadband problem as well currently?

  • telboy1968 Telboy (@telboy1968) reported

    @virginmedia Yes, but your last update was at 13.00pm with an estimated fix of "this afternoon". Its now 18.00pm with no update. Can Virgin Media let their paying customers know the situation?. This is not a free service. We pay for this, so want to know what is happening in "real time"

  • seanallmark baggieboy77 (@seanallmark) reported

    @virginmedia Thanks virgin media me and the Mrs haven’t spoken for years but thanks to your poor service that costs me £100pm, today we spoke even though we live together. I want compensation for both of these matters 🤨

  • giudicialex Alessandro Giudici (@giudicialex) reported from Hillingdon, England

    @virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?

  • kizmitmeh Susan Edmonds (@kizmitmeh) reported

    @virginmedia where's me telly ya big chuffers? You are literally charging me to watch an Error Code V53 message judder around my farking screen. Terrible acting, repetitive script... I expected much better programming off you. SORT IT OUT!

  • juliegroves49 julie groves (@juliegroves49) reported

    @virginmedia @thomasshanks JUST UPDATE YOUR OUTAGE STATEMENT SIMPLE. WHY HAVEN'T YOU GOT SOMEONE IN CHARGE AT THE SITE OF THE OUTAGE GIVING YOU UP DATES SO YOU CAN TO IMFORM YOUR CUSTOMERS

  • stressedoutjem 🪐 luc has lost the plot 🥨 (@stressedoutjem) reported

    @virginmedia Nothing in Havant all day now except for the 4 major channels! Internet very slow ! Any updates guys ? Come on lol we’ve got a bill to pay next week? Lol

  • conceptatradin2 concept a trading ltd (@conceptatradin2) reported

    Take the piss all the time . Can’t even get prime to watch football absolutely **** going to go to sky had enough #virginmedia

  • AdamjeeRabia Rabia Adamjee (@AdamjeeRabia) reported

    @virginmedia Ours is still down, so frustrating