Virgin Media Outage Report in Uxbridge, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Uxbridge come from postal codes UB8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Uxbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Uxbridge, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Hillingdon, Watford, Hayes, Bushey, Radlett, Walton-on-Thames, Slough, Hounslow, Acton, Hanwell, Barnes, Wembley and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Uxbridge, England
Latest outage, problems and issue reports in Uxbridge and nearby locations:
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Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬
(@Dizzyeek) reported
from
Brentford, England
Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia help! I can’t access my on line account (this is being looked at) but now have no dial tone on land line and need it sorted urgently but can’t log in to report it. Thanks
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Ben Prouty
(@proutyben) reported
from
Richmond, England
@virginmedia Any news on when your fibre service will be running again in Richmond (TW10)? I switched to VM a month ago and already two full days of no internet. Crazy! Never had one blackout with Sky Broadband in two years. Regretting the switch!
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Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
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G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia what is going on with your broadband and would help if your phones are answered by someone who can actually help!!!
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Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia hey is there a problem with the internet in NW London it’s very slow today ?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia hello? Are you there? Have been a Virgin Media costumer for literally 3 days and I’ve already got the worse service and am very disappointed by the overall experience. I’ve been trying to call someone from the customer service team since Friday to no avail...
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Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Zena Mclean
(@ZXena_Mclean) reported
from
Ealing, England
@virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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Raza
(@hassanrh) reported
from
Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Matthew hirst
(@POWfitnessUK) reported
from
Southall, England
VirginMedia customer service is disgusting. Had loss of service for 6 weeks and now fixed refusing to pay compensation owed. You will be losing a customer in me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Music&Voice
(@JonMusicVoice) reported
@virginmedia who can I DM to fix my network signal from dropping out after your network update today pls? It’s been 5 hours now.
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Alan Fournier
(@Alan4nier) reported
@virginmedia Broken broadband. Zero connection. Maybe check your call logs?
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Michael Ager
(@mike_ager) reported
@virginmedia tv and broadband outage across CR5. It didn’t show up any problems on my status page until after I called customer service. No fix until at least 04:45. Rather crap for a Friday night eh virgin? Apparently it’s been out all day. #crapbroadband
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pat webb
(@patwebb01962978) reported
@virginmedia Virgin media are not very good. We lose service at least once a month & have done for a few years. Vastly overpriced.
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Yasmine Camilla
(@yasminecamilla) reported
@virginmedia @Toasted26960407 Why send people to the website when it’s not being updated. I’ve had no service for 2 days and still says it’s great! Despite being told on the phone 25% of customers have an issue in my area. Can someone at @virginmedia give a proper update rather than a cover up please!
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AB
(@Bibfrey) reported
@virginmedia is your website down? Pod set up doesn’t seem to work
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neill reid
(@howlongchef) reported
@virginmedia what’s up with my service? tv has been choppy for the last 2 days messing with my recorded shows and internet was playing up today !
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Yasmine Camilla
(@yasminecamilla) reported
@AbiAgyeman @virginmedia I was told today by a staff member a manager would “probably just close my complaint case and not call me back” 😳 @virginmedia this is atrocious behaviour
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Yasmine Camilla
(@yasminecamilla) reported
@AbiAgyeman @virginmedia I was told the same today! Said there isn’t an email she could tell me. I made a complaint over the phone and was asked to close it despite no resolution! Then told I won’t get one 😳
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Paul Barnes
(@southamptonred) reported
@virginmedia No the phone is not blocked and I have got it sorted just very disappointed with the service and as I explained as a potential new customer it does not fill you with confidence on support received