Virgin Media

Virgin Media Outage Report in Uxbridge, Greater London, England

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The latest reports from users having issues in Uxbridge come from postal codes UB10 and UB8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Uxbridge, Greater London, England 08/07/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Uxbridge, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Slough, Brentford, Wembley, Bushey, Harrow, Greenford, Hayes, St Albans, Isleworth, Walton-on-Thames, Windsor, Acton and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEaling E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • amiwrong82 MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

  • tlcko1882 Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • Bhavinmaru2020 Bhavin (@Bhavinmaru2020) reported from Hillingdon, England

    @virginmedia I am loosing signal intermittently. Not great!

  • shepherd_1972 Chris Shepherd (@shepherd_1972) reported from West Molesey, England

    @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Twickenham, England

    When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • JessicaCarmodyV Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England

    @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

  • educationforum Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • ThomasPirouet Thomas Pirouet (@ThomasPirouet) reported from Chesham Bois, England

    @virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • joybrenda Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ryandesai Ryan Desai (@ryandesai) reported from Wandsworth, England

    @LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.

  • albaugh_er Eleanor #NotMyPM #ZeroCovid (@albaugh_er) reported

    @virginmedia I don’t think you have a future in customer service where reading/listening to the complaints and addressing them properly is the purpose. Sarcasm and deliberate customer baiting is not required.

  • rhiaro rhiarobot (@rhiaro) reported

    @virginmedia hello, I am a virgin mobile customer. I changed my address last September, but a letter from you just arrived to my old address last week. Data protection?! I've just changed my address again as moved again, how do I make it stick?

  • bananaman555555 bananaman (@bananaman555555) reported

    @McMurchie @virginmedia they should get it fixed, that's bad.

  • FJ1374 Ferg (@FJ1374) reported

    @badgallexy @virginmedia Having the same in S London and impossible to get through to anyone. Worst service we’ve ever experienced.

  • acmp42 Adam Pepper (@acmp42) reported

    @virginmedia how broken is your website! I have a dial tone problem and trying to use your site sends me into a death loop of click here pages with no help at all! So now I’m stuck on the phone waiting to talk to someone

  • FarhaanIqbal Farhaan Qasim Iqbal (@FarhaanIqbal) reported

    @virginmedia Hi, we have tried the service status and checked too see if any updates but again nothing, is there a number we can phone please? Because we are having to use our phone hotspots and that isn't feasible! It's becoming costly!

  • McMurchie LumpyMilk (@McMurchie) reported

    @virginmedia you are killing me right now! I have been falsely signed onto a new contract, I CAN NOT GET THROUGH TO YOU FOR TWO WEEKS! This is illegal, and shocking customer service.

  • samorrisuk Sam Morris (@samorrisuk) reported from Walthamstow, England

    @virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!

  • james7791 james (@james7791) reported

    @virginmedia disgusting customer service, I’ve been trying to get a problem sorted for about a month now with nowhere left to turn