Virgin Media outages and service status in Uxbridge, England

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Uxbridge, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, Watford, Wembley, Maidenhead, Slough, Kingston upon Thames, Brent, Brent, Walton-on-Thames, Hayes, Chesham, Southall, Bracknell, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Hammersmith	Total Blackout	7 hours ago
Wandsworth	E-mail	7 hours ago
Watford	Internet	22 hours ago
Wembley	Internet	23 hours ago
Hammersmith	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

• 
  Imran ® (@The_Photographr) reported 1 minute ago from Southall, England

  @britpakgirl @virginmedia I had issues with them earlier this year when working from home. Two days without access. Had to resort to sitting in a coffee shop to try and get work done.

• 
  Grant Baartman (@gb20man) reported 4 minutes ago from Bracknell, England

  Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.

• 
  Nick (@alfredbulbasaur) reported 5 minutes ago from Kingston upon Thames, England

  @virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has

• 
  Umar Shareef (@umar1s) reported 6 minutes ago from Southall, England

  @virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!(2/2)

• 
  TamTamm♥ (@buttertam80) reported 6 minutes ago from Ealing, England

  @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

• 
  DanWot (@danwot) reported 7 minutes ago from Spelthorne District, England

  @virginmedia I used your on line option of raising a complaint as the previous call took 30mins. Could handle another long call. Nothing has happened so chased it up yesterday. 45min call and nothing resolved. Agent just said someone will call me today. So far no call.

• 
  DanWot (@danwot) reported 10 minutes ago from Spelthorne District, England

  @virginmedia No COM number. Email from resolution team saying sorry got a complaint. The guy I spoke to yesterday chasing up the complaint was dreadful. Put me on hold for 30mins of a 45min call. Ended up by saying the person handling this will call me. Clearly wanted to get rid of me.

• 
  Kamal Singh ツ (@KamalSingh_28) reported 11 minutes ago from Kingston upon Thames, England

  @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

• 
  DanWot (@danwot) reported 14 minutes ago from West Molesey, England

  @virginmedia I've made a complaint over a month ago without a response. Your not following your own complaints procedure. I followed up with a call yesterday, constantly placed on hold, 45mins later told someone would call me back. So far no call!! Someone call me please!

• 
  zzkhan (@ZZK963) reported 17 minutes ago from Hounslow, England

  @virginmedia No internet since 1pm today, I’ve got a business broadband account, appalling customer services ... they haven’t a clue what’s going on. Online Service status page showing “All green” ... Liars!

• 
  zzkhan (@ZZK963) reported 22 minutes ago from Hounslow, England

  @virginmedia Still no@broadband service after following troubleshoot steps. Please get your sh*t together.

• 
  Ricxrules (@Ricxrules) reported 29 minutes ago from Wandsworth, England

  @virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional

• 
  Ricky Heavens (@ricky_heavens) reported 29 minutes ago from Ealing, England

  @virginmedia Still not working. Over 24 hours now and still no tv or WiFi

• 
  Richard Moses (@Richardjmoses) reported 32 minutes ago from Spelthorne District, England

  @virginmedia tried to contact several times to discuss outcome if my complaint but unable to get any joy, this is after you contacted my to say we have an update! It’s so badly ran it’s untrue 😡

• 
  DanWot (@danwot) reported 47 minutes ago from West Molesey, England

  @virginmedia Not enough though to proactively get someone to call me to help me. Just to reply to the message. Well done John. Fantastic customer experience for me! #virginmedia #shamblescustomerservices

• 
  Umar Shareef (@umar1s) reported 53 minutes ago from Southall, England

  @virginmedia Your service check link keeps saying the same thing but keeps forwarding the estimated fix time in increments of 4 hours, making it seem like an engineer is working round the clock... But we see no-one on our street. I've never had a service cut off for so long + no updates!

• 
  DanWot (@danwot) reported 55 minutes ago from Spelthorne District, England

  @virginmedia My new price would be cheaper. All brilliant. I then rec'd an email to say thanks for the changes to the package and I've had things removed. I asked on 3 occasions that was anything changing, agent said 100% no! Totally lied too. Very poor. Please explain how this is acceptable

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 57 minutes ago from Hounslow, England

  @virginmedia I'd rate as top 5 worst #CustomerService #CustomerExperience ever. I wish I never left Sky.

• 
  Nick (@alfredbulbasaur) reported 57 minutes ago from Kingston upon Thames, England

  @virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"

• 
  DanWot (@danwot) reported 58 minutes ago from Spelthorne District, England

  @virginmedia So basically your as pointless and useless as the agent I spoke to yesterday. You've listened to my complaint and not moved it on or helped. You've asked me to contact them AGAIN. why did u bother asking me for all the info. Total pointless exercise. Very disappointing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tee (@Treenutss) reported 6 minutes ago

  @virginmedia This requires me to call to report which I've done. Can you please provide clarity if the service outage compensation will be applied on my bill? The error of Virgin for taking my money and wasting my time trying to fix the same issue not addressed - can you confirm compensation?

• 
  Durp ¦ Wes (@its_durp) reported 6 minutes ago

  Average UK internet speeds are 40mbps. I have speeds of 100+Mbps. I have internet issues @virginmedia claims that the internet issues is because we have slow speeds 👀

• 
  Mrgregles (@Mrgregles) reported 8 minutes ago

  So turns out my new Virgin media business router doesn't even have the setting to put it into modem mode... which is essential for my network. On the phone to them and it turns out they removed the feature! Seriously why??? On top of that the internet itself has dropped out 🤬

• 
  Naz (@ennayyzed1) reported 9 minutes ago

  All I want is for people to do what they are paid to do. I prefer honestly over false over promises. I am shocked how a company as big as @virginmedia lacks basic customer care. As well as associated with a third party which is worse @YodelOnline

• 
  22dccb🇬🇧🇪🇺 (@22DCCB) reported 9 minutes ago

  @virginmedia is your wifi down in postcode ec1

• 
  ShadsPlays 🎮 (@ShadsPlays) reported 10 minutes ago

  @virginmedia Thanks for reaching out. I won't raise a complaint unless it's not fixed by Monday. I understand your engineers are busy, but it would be nice if a MiFi device or free temp upgrade to my mobile data could have been offered to get me through as I often work from home.

• 
  Chris Lane (@ChrisLa74965218) reported 11 minutes ago

  @virginmedia Sorry but ended up so frustrated at the level of customer service that we felt we had no option but to leave. 27 years loyalty wiped out in an instant. #fuming #disgusted

• 
  emotional support goth (@gothyspice_) reported 13 minutes ago

  @virginmedia Tried moving the name over twice to mine years ago and it was never done. Repeated myself about ten times saying I don't have the password as I didn't set up the account. I need to cancel my broadband.

• 
  Chris Lane (@ChrisLa74965218) reported 15 minutes ago

  @virginmedia My wife spoke to them. I have never seen her so livid from a conversation. Her words " I have never been made to feel so worthless and spoken down too"

• 
  Iamblessed (@Iamblessed80348) reported 18 minutes ago

  @virginmedia Worse company ever . Made complaint 3 weeks ago still not rang me back! Talk fantastic game! Utter shocking Stay well clear of these cowboys!