Virgin Media Outage Report in Uxbridge, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Uxbridge come from postal codes UB8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Uxbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Uxbridge, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Slough, Bushey, Amersham, Northolt, Hounslow, Watford, Isleworth, Acton, Uxbridge, Radlett, Preston, Wembley and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Wi-fi | |
| Ealing |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Uxbridge, England
Latest outage, problems and issue reports in Uxbridge and nearby locations:
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!
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Alexander Samuels
(@alexsam_89) reported
from
Borehamwood, England
Having mega internet problems today with @virginmedia... helpppp
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
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Rita capaldo
(@rita_capaldo) reported
from
Brentford, England
@virginmedia Can you send me customer service email address?
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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John David
(@johnedavid) reported
from
Egham, England
Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.
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John David
(@johnedavid) reported
from
Egham, England
I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Whitton
(@PegWhitton) reported
@LDesesperes @virginmedia Hahahaha they still haven’t deducted compensation from the bills they’re sending us and think an apology is acceptable for the treatment we’ve had. 👏🏻 well done @virginmedia, for absolutely not following up on our complaint!
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Paul Murphy
(@PaulMur06333673) reported
@virginmedia Not broken but gets frozen all the time and very slow. Yes but you can only call so many times. At least you respond better than anyone else at virgin
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andrew whittington
(@andywhitt2) reported
@virginmedia Well that’s not the best deal is it the best deal for me would be the same as a new customer if not better, and when you are on the top package it is a big jump to go to £139 when new customers can get the same package for £89.
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Geraint James
(@The_Big_G_Man) reported
@virginmedia I'm an existing customer, now out of contract. Sky and BT are trying to convince me to leave with deals every other day. I would like to give you the opportunity to make me stay with you first. I have TV, Fibre, Phone and Mobile SIM.
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Mark Philip
(@TrueUK83) reported
@michaelkeith16 @O2 @virginmedia How utterly disappointing! Been wae O2 since time began almost! We all know the **** I had wae Virgin! Be a decision & a thought for me
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Matt Mitchell
(@Matt83887016) reported
@virginmedia @bbceastenders @BAFTA But you can’t fix your ******* WIFI
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maiella
(@maiellamipiace) reported
@virginmedia .Oh yes. The 'we've got you over a barrel' approach to customer service. 'You might as well keep spending more money than you can afford on services you don't want as long as we get our money' I've been with you for abt 12 years. I won't be coming back when I move this year
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Paul Murphy
(@PaulMur06333673) reported
@virginmedia There you go build me up to let me down. Guessing you haven’t tried calling your customer services. Have a great day.
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andrew whittington
(@andywhitt2) reported
@virginmedia when you want to charge me more than a new customer for the same product as you have for the past couple of years, so when my contract is up I will look at switching cause you don’t get anything loyalty.
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JKay2021
(@Kay2021J) reported
@virginmedia Then claiming you can’t help with wifi pods or boosters! After 3 people said they would send me one. #VirginMedia are bullshitting liars with worst service! 1 bedroom flat and the wifi ONLY works in my lounge, not in hallway of bedroom Do Not use @virginmedia - worst service!