Virgin Media Outage Report in Uxbridge, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Uxbridge come from postal codes UB8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Uxbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Uxbridge, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, High Wycombe, Hammersmith, Staines, Wembley, Watford, Borehamwood, Kingston upon Thames, Maidenhead, Uxbridge, Northolt, Hounslow, Ealing, Southall and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| High Wycombe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Uxbridge, England
Latest outage, problems and issue reports in Uxbridge and nearby locations:
-
Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
-
Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?
-
Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
-
Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
-
Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
-
Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, thanks for your reply. The issue has been going on for almost a year and on my account, there isn’t an outage in the area. So if someone could contact me that would be great. Thanks
-
Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.
-
Daniel Emery
(@DemeryUK) reported
from
Richmond, England
@browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.
-
Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia Broadband down again? SW12 #virginmedia
-
James the Electrician ⚡
(@jamesifoster) reported
from
Spelthorne District, England
@virginmedia Our Internet is down TW18, Staines-upon-Thames
-
Neil C Boote
(@MisterBoote) reported
from
Ealing, England
So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.
-
Estelle Levacher
(@Goldenlocks) reported
from
Richmond, England
@virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!
-
mike
(@mikeperrin58) reported
from
Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
-
Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
-
vishal.rehan
(@vishr83) reported
from
Wandsworth, England
@virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company
-
Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
-
Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
-
Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
-
Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
NerfedMike
(@NerfedMike) reported
@Mrgregles @TheOGBlitzy @virginmedia yeah I was having issues too, wasn't fun
-
wavemobile
(@wavemobileuk) reported
@virginmedia It isn't so much that things go wrong - that happens. It is the total lack of information that is unacceptable. We pay for assured services and we get no assurance whatsoever. Your customer service is a joke and we have no single point of contact. BT/TalkTalk here we come.
-
carl
(@zenith_1976) reported
@virginmedia How the idiots you have working for you tied the tests to the network that was down.Constant slowing of the network as you are selling product you can't supply.Have to speed check regularly and suddenly your network detects the test and returns to full speed.
-
Josh
(@JOSH_DALEK) reported
@virginmedia I assume automatic compensation will be credited due to the early mornings outage that saw me without internet for at least 6 hours as you're hiking prices up by a fat wedge?
-
ZDA
(@Zda__5) reported
@sixamane @virginmedia @goldmansachscoo Is **** I thought it was only me
-
Horrified of HH
(@horrifiedofhh) reported
@virginmedia Who caused the problem this time? Your “service” is not exactly robust, is it?
-
Jackie Sanderson
(@jackieJS) reported
@virginmedia I have already been on the phone for over 2 hrs this morning 2 calls dropped ! 2 transfers inti other departments with out telling me . Then and agent that wast help full and just kept putting me on hold and caning back asking if they can help me with anything else !
-
Ben
(@bfayers_) reported
@MatthewEwers @virginmedia Yeah I definitely want to see it too, but an update I saw sent to a VMB customer mentioned having to remotely reset and physically reseat some FPC cards on the juniper gear as they were dropping traffic on the aggregate links
-
Ian B
(@Dalejake) reported
@virginmedia @Jaym7t5 Mine is still down in south wales
-
Massimo Rossini
(@massrossini1) reported
@virginmedia My internet is still not working. How can you say that the service has been restored?