Virgin Media Outage Report in Uxbridge, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Uxbridge come from postal codes UB8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Uxbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Uxbridge, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Wandsworth, Ealing, Wembley, Maidenhead, Watford, Walton-on-Thames, Uxbridge, Northolt, Stanmore, Southall, Richmond, Ruislip and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
||
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Uxbridge, England
Latest outage, problems and issue reports in Uxbridge and nearby locations:
-
Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
-
KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
-
KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia nobody has rang me back, how can I get someone to contact me please? Having such a bad experience! You also increased my cost BEFORE my new contract even started!
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
-
Martin COYS
(@Dusty19646) reported
from
Hillingdon, England
Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
-
OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
-
DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
-
catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
-
KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
-
Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
-
Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
-
Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
-
Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
-
nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
-
Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Picture is pixelating when I record something & also when I pause and doesn't play properly after pausing? Please help!!
-
Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Konstantinos Veves
(@k_veves) reported
@virginmedia The urgency of your works cannot interfere with my ability to work. You do not know, and there is no reason for you to know, what I do and how important it is or not. Since I am relying exclusively on your services to do my job, interrupt my job, and I will sue for damages.
-
𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆
(@FasbytesReality) reported
@1paulthorn @virginmedia i feel you pain ! i have been on webchat since 8am and the BS they fed me is ridiculous. its simple renew my contract at the offers available or cancel me.
-
Exfoliated Idiot
(@nerdfish) reported
@virginmedia highlights include a customer service person transferring me to O2 and a manager telling me to calm down and hanging up on me. This is a Borgesian nightmare and we need it to end.
-
JohnPaul Fitzpatrick
(@F1tzy79) reported
@virginmedia In fact you're about to lose a customer any more of your blatant pish.
-
🇬🇧 The Weekly Gripe 🇬🇧
(@WeeklyGripe) reported
@AleCrew Exactly, although their behaviour as a company is the greater concern. Hang on, must be time for my daily with @virginmedia who are currently currently in the running for worst customer service ever awards.
-
Colin J Lewis
(@colinjlewis78) reported
@virginmedia You do know that your website has been utter rubbish for months now. The link sent in the text does not work and the more details doesn't work either. People are still working from home and you see it as appropriate to mess around with our Internet
-
Cornish Bird
(@TheCornishBird) reported
@virginmedia i wish to cancel my contract but am unable to get through to anyone on the phone. Can someone help pls? Thank you
-
Exfoliated Idiot
(@nerdfish) reported
@virginmedia That number is worse than useless. My husband and I spent the better past of last week navigating the phone tree. It's taking HOURS out of our work day. This is YOUR **** UP. You've violated our contract and aren't doing anything.
-
Bill Champion
(@billchampion) reported
@virginmedia Guys is there an issue with your website trying to pay my bill but won't load through the pages
-
Kathy Miller
(@KathyMi25429227) reported
@virginmedia 28 minutes on hold n locked out of onlibe acct despite trying to access..U R happy to take dosh not happy to actually provide a service. Shocking.Get back to me or am leaving. Lotsa cheaper deals out there