Virgin Media

Virgin Media Outage Report in Uxbridge, Greater London, England

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The latest reports from users having issues in Uxbridge come from postal codes UB10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Uxbridge, Greater London, England 09/05/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Uxbridge, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Brentford, Wandsworth, Hounslow, Windsor, Northolt, Stanmore, Ealing, Southall, Wembley, Hayes, Greenford, Kingston upon Thames and Datchet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • JunaidJuned86 Torbaf (@JunaidJuned86) reported from Harrow Weald, England

    @virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England

    @Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia down in Willesden?

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.

  • AmberMcGough Amber 🌸✨ (@AmberMcGough) reported from Kingston upon Thames, England

    @virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’

  • edparsons ED PARSONS (@edparsons) reported from Richmond, England

    @virginmedia Yes but only after taking the complaint to CISAS, really poor support I’m afraid to say...

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • AliNewdawn Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England

    @alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported from Richmond, England

    @Ofcom hi, @virginmedia is refusing to help us deal with constant scam calls on a new number after our old one was bombarded with them too. It would seem that that somehow scammers have got hold of some of their numbers. How do we deal with this if Virgin won’t?

  • RayBarber21 Raymond Barber (@RayBarber21) reported from Wandsworth, England

    @virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?

  • Chevrongreens73 Edward Norman (@Chevrongreens73) reported from Brentford, England

    @virginmedia Down again. Is it Nw10 area or me?

  • ce141974 Caryn Sinclair (@ce141974) reported from Maidenhead, England

    @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    @virginmedia The service resumed after about and hour. Thanks

  • darce_vader Darcy 👀 (@darce_vader) reported from Ealing, England

    @virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(

  • jeanrauwers Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Blinkfan180 Robin (@Blinkfan180) reported

    @virginmedia Why is it that it takes me asserting it's been down for 3 days straight that it takes them accepting it? Why is it nobody will tell me the cause or the eta? What's going on? I have spent £55 on mobile data to get me through to the 6th. Your only vague estimate.

  • Blinkfan180 Robin (@Blinkfan180) reported

    @virginmedia I'd like to raise a complaint about your level of transparency and communication in regards to a service being down, who can I contact about this please? I'd be happy to take it further still, since I feel this borders on theft.

  • Ed_A_J Ed 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢💚🚑 (@Ed_A_J) reported

    .@MoneySavingExp @MartinSLewis I've noticed that Virgin Media have now stated that they have changed their t&C's to include the fact that they will put up their prices annually and as such there will no longer be a right to cancel penalty free due to increase after May 2023

  • kassW1998 KW (@kassW1998) reported

    @virginmedia Waste of money and **** broadband you should be embarrassed that your internet is trash

  • ashr2d2 R2D2 (@ashr2d2) reported

    @virginmedia Multiple types cropping up. Today is day 4 if waiting for someone in Customer Servuces to get back to me. I want to cancel my account as of March 31st due to the price hikes. What do I need to do speak with someone please - preferably not a BOT?!

  • morgana0404 Diane (@morgana0404) reported

    @virginmedia is the network down in TS15?

  • Ardwick76 Ollie 🇬🇧🇬🇧 (@Ardwick76) reported

    Just received a letter today saying ur putting up my bill £21 !! Not a chance, will ring & cancel. @skytv did same last year, cancelled them also. Hope everyone else does the same. No wonder people do iptv streaming !! #virginmedia #skytv @VirginMedia_TV

  • kassW1998 KW (@kassW1998) reported

    @virginmedia FIX THE F*CKING INTERNET

  • Blinkfan180 Robin (@Blinkfan180) reported

    @virginmedia Will you pay me the £55 that I've had to pay for mobile data? While I pay you for an essential service that you are denying me, and being extremely vague about why it's down, almost damn right denying it?

  • UNITE_d_LEEDS UNITEdLEEDS92 (@UNITE_d_LEEDS) reported

    @virginmedia Now on my 7th day without any internet at all, system shows fix will be 2pm, 2pm comes and goes, forward 24hrs. The worst customer service I’ve ever had, can’t speak to anyone about it and still none the wiser to the problem or when it will be resolved