Virgin Media

Virgin Media Outage Report in Uxbridge, Greater London, England

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The latest reports from users having issues in Uxbridge come from postal codes UB8 and UB10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Uxbridge, Greater London, England 05/29/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Uxbridge, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Feltham, Acton, Ealing, Radlett, Watford, Walton-on-Thames, Slough, Bushey, Greenford, Wembley, Isleworth, Twickenham, Northolt and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomFeltham Internet
United KingdomLondon Wi-fi
United KingdomActon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • Hodds229 Jonathan Hodder (@Hodds229) reported from Richmond, England

    @virginmedia why is your customer so poor?! I called customer service and they’re unable to help!!

  • BowenKnight_24 Theo M-T✝️🏎🏁 (@BowenKnight_24) reported from Spelthorne District, England

    47mins for my first stream! I enjoyed being crap on F1 2019 for those of you who watched and I’ll be back on tomorrow but probs FIFA 20. Sorry for the annoying cutouts where my Virgin Media WiFi dipped🥴🙃🤙🤝

  • AnnieThwaite Annie Thwaite (@AnnieThwaite) reported from Richmond, England

    @virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, I’d like you to remove it.

  • sumitra094 Sumitra (@sumitra094) reported from Watford, England

    I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia

  • enders1 Richard Endacott 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@enders1) reported from Windsor, England

    @virginmedia 4 complete service failures in our area in 6 weeks, do you think this is acceptable?

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia need to find out who to contact about bad single on my mobile????

  • AnnieThwaite Annie Thwaite (@AnnieThwaite) reported from Richmond, England

    @virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.

  • venoztks Mike Harding (@venoztks) reported from Wandsworth, England

    @JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...

  • enders1 Richard Endacott 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@enders1) reported from Windsor, England

    Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.

  • markwarne Mark (@markwarne) reported from Richmond, England

    Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ArsenalRadar ArsenalRadar (@ArsenalRadar) reported

    @virginmedia A 18mth contract, effective 17/12 at higher price on already agreed 12mth contract. •VM confirm that they do not provide Broadband service for area they proposed contract to commence from 17 Dec and engineer would not even come out when they found out

  • IbrahimBashirat Bashirat A. Ibrahim (@IbrahimBashirat) reported

    @virginmedia Thanks for the clarification. The point is that some devices have lost wifi connection and everything we tried didn't help. Will this be fixed in due course please?

  • taniaking1991 Tania King (@taniaking1991) reported

    @virginmedia i find it ridiculous that I cancelled my broadband 21st July yet I’m still receiving calls from you saying I haven’t cancelled it and owe you money. I have a confirmation from you that it was cancelled 21st July! Shocking customer service!!

  • AndyScherer66 Andy Scherer (@AndyScherer66) reported

    @virginmedia Not really tested the wired side as I've never needed to. Back in June I was getting speeds of 220s and 21s respectively but it has progressively got worse around here.

  • OlafSearson Olaf 💙 (@OlafSearson) reported

    Hi @O2 I am trying to give you a pac code to join the network but cannot get through. I am unable to use myo2 as the email address used on the account is incorrect (I did this through a Virgin Media telesales agent). Can you help?

  • AndyQui29237736 Andy Quinn (@AndyQui29237736) reported

    @makhattak @virginmedia Welcome to the club, nearly 48hrs now with no service at all and i work from home we must be able to to take some form of action against them for this

  • noproblemcoza Andrew Martin (@noproblemcoza) reported

    @virginmedia Because it isn't a total outage they don't seem to be taking it seriously. I'd rather that than having to constantly drop calls on Zoom or stream YouTube at 144fps.

  • gillett_liam liam gillett (@gillett_liam) reported

    @virginmedia Yes. The person I spoke to was going to terminate my contract when she had spoken to steve the Wi-Fi expert.

  • noproblemcoza Andrew Martin (@noproblemcoza) reported

    @virginmedia The hub drops. You've replaced it and everything else up to the green box up the road. You even plugged the hub in to check at source. Same issue.

  • Chriswally39 Christopher Walton (@Chriswally39) reported

    It's a close contest for who talks more bollocks... The PM or @virginmedia service representatives.