Virgin Media Outage Report in Edgware, Greater London, England

Problems in the last 24 hours in Edgware, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edgware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Edgware, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, City of Westminster, Enfield Town, Hammersmith, Southwark, Westminster Abbey, Brent, Hackney, Islington, Paddington, Waltham Forest, Hampstead, City of London, and Hayes.

City	Problem Type	Report Time
Camden Town	Total Blackout	6 hours ago
London	Internet	8 hours ago
London	Total Blackout	9 hours ago
London	Wi-fi	10 hours ago
City of Westminster	Internet	11 hours ago
City of Westminster	Internet	11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Edgware, England

Latest outage, problems and issue reports in Edgware and nearby locations:

• 
  Munira Wilson MP (@munirawilson) reported 2 minutes ago from London Colney, England

  I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.

• 
  Chris (@HWick_Bluenose) reported 13 minutes ago from Wandsworth, England

  @Moi_Twitting @CorporalMum @Ofcom If this is true @virginmedia then it’s a disgrace as you provide this service for homes and not business. I know as I manage our Virgin Media BUSINESS service for my employers. If I don’t get compensation for the whole period of the outage I’m off. £128.50 pm + £33 pm mobile. 👋

• 
  Jessica Austin Esq. MA MCCT (@artteachjess) reported 14 minutes ago from London, England

  @virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!

• 
  Jodi Rilot (@jodirilot) reported 14 minutes ago from Richmond, England

  @PhoneGamer3000 @virginmedia They're also blaming outage in Birmingham on the same cause.

• 
  Chris Straker (@chrisTstraker) reported 15 minutes ago from Wandsworth, England

  @virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP

• 
  Peter Reeves (@Peterreeves18) reported 17 minutes ago from Richmond, England

  @virginmedia no phone no television no broadband no internet since 9am yesterday . Now earliest resolution 9am tomorrow. Ridiculous. 21st century prices with 18th century service. Hope my contract goes down when renewal due in March

• 
  Karen Reekie (@catskidschaos) reported 18 minutes ago from Richmond, England

  @virginmedia This is the second time in less than a month. Last time it was a full week. I reported you to Ofcom and am waiting for their reply. Your customer services are appalling and you can bet we will be claiming a refund and finding a better service provider.

• 
  annwyllie (@annwyllie) reported 28 minutes ago from Richmond, England

  @JulieCMc @virginmedia Pass the CEO information over please. Quick enough to put prices up but do nothing to rectify loss of complete service

• 
  Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported 30 minutes ago from Richmond, England

  @virginmedia how bad is your service Thursday Friday before Christmas no service * can you call ❌ NO * customer service - enjoying Christmas with Sky ❌ do they care ❌ No TW11 has no @virginmedia service #howbadisthat #whocares #badservice @richardbranson

• 
  Richard Shead (@RichardShead) reported 36 minutes ago from Richmond, England

  @flying_cafe @TW11Harbour @virginmedia To add that’s on their website that they have updated regularly with timescales. Admittedly without the reasons for the outage.

• 
  Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported 38 minutes ago from Richmond, England

  @virginmedia TW11 has been down for nearly 48 hours you have #no customer service no one to talk to #DISGRACEFUL your service is awful

• 
  ian donald (@iandonald71) reported 41 minutes ago from Richmond, England

  @virginmedia yet again the service in the Tw12 postcode area has completely failed phone broadband and Tv. Would be nice to have just 1 month of trouble free service

• 
  Grace Mitchell (@graciegirlracer) reported 41 minutes ago from Richmond, England

  @virginmedia @zakisaunt Signed up for updates...nothing. No compensation for the mast outage last month despite registering and shallow as it may sound, no internet and tv is a problem for people living alone. Always bad service this is a new low...

• 
  Ali Bateman (@ali_bateman) reported 44 minutes ago from Richmond, England

  @virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.

• 
  Jon Vanstone (@Jon_Vanstone) reported 44 minutes ago from Richmond, England

  @virginmedia The issue is they are not working throughout the night which is why it is being picked up at 9am tomorrow which is another fictitious fix time #virginmediadown

• 
  Keith Tomalin (@TomalinHQ) reported 48 minutes ago from Barnet, England

  @virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...

• 
  annwyllie (@annwyllie) reported 50 minutes ago from Hounslow, England

  @virginmedia any chance of getting any service from virgin today in the TW12 area. Still without broadband, tv and phone. Clearly I'm paying for nothing today

• 
  ian donald (@iandonald71) reported 57 minutes ago from Richmond, England

  @virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth

• 
  Denise Tomlinson (@DustySubstances) reported 59 minutes ago from Richmond, England

  @virginmedia It says hopes to be fixed by 4pm which I assume means 4pm tomorrow (confirms outage for tv, broadband and phone)

• 
  Çağdaş Akcoş 🧟‍♂️ (@soktumbey) reported 59 minutes ago from Wandsworth, England

  Awful service by virgin media in teddington area. I have no access to wifi for more than 24hrs and they keep postponing the estimated fix time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salih Toyran (@Freeze_) reported 2 minutes ago

  @virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!

• 
  kenny wilson (@kennythekilt) reported 5 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Rob Marshall (@robmarshall83) reported 5 minutes ago

  @virginmedia No. But got an email to say I had regardless. The call got cut off but didn't receive a call back. All very disappointing considering I've used your service for the last approx. 20 years.

• 
  kenny wilson (@kennythekilt) reported 7 minutes ago

  @virginmedia Having trouble did you read the text I’m having a break then I’ll get back to you!!! What kind of customer service is that ??

• 
  Rob Marshall (@robmarshall83) reported 8 minutes ago

  @virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.

• 
  Ross Fraser (@RossFraserE17) reported 13 minutes ago

  @virginmedia Yes I have. Doesn’t give any information as to why there’s an outage or@why it may take until tomorrow to fix it. More information needed please

• 
  ThatProgrammer (@ThatProgrammer) reported 17 minutes ago

  Been on hold for 15 minutes with @vmbusiness trying to get my number moved to my new @virginmedia service.. I'm losing it with this music which is way too loud for phone lines to handle so it's very disrupted.

• 
  Mohamed Naved (@mnaved) reported 19 minutes ago

  @virginmedia Have been talking to all sorts of people without any answers. I get the same answer that we will get back to you within 48 hours. Days and months have passed. No answer. So no point in calling the sales team. Waste of time. VERY POOR SERVICE.

• 
  Aspire to Inspire (@Jack_07_Daniel) reported 19 minutes ago

  @virginmedia Problem is the deals for existing customers are worse than for new customers. Which means it doesn’t pay to be loyal. I’m on my 30 day cooling off period and I’m looking at going with communityfibre. I’ll probably look at getting my dad to cancel his move to Virgin Media too.

• 
  Vicky Sills (@lemonadesocial_) reported 22 minutes ago

  @notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems