Virgin Media Outage Report in Edgware, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Edgware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edgware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Edgware, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, Paddington, Finchley, London, Tower Hamlets, Southwark, City of Westminster, Acton, Feltham, Bushey, Radlett, Hampstead, Poplar, Chingford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| Paddington |
Wi-fi | |
| Finchley |
Wi-fi | |
| London |
Wi-fi | |
| London |
||
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Edgware, England
Latest outage, problems and issue reports in Edgware and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
@virginmedia what's going on in N4? Internet is down constantly
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Claire Vale
(@claire_vale) reported
from
Enfield Lock, England
@virginmedia I’ve run the test and it says there is no issue?
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Michaela
(@MickeyMullins11) reported
from
Hillingdon, England
@virginmedia just witnessed the most outrageous and aggressive driving by one of your employees. I would have provided the number plate but they were so close I couldn’t note it down. Undertook multiple cars and almost caused a crash with a lorry on a roundabout. #awfuldriving
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Aaron Parr
(@GreenParr) reported
from
Hackney, England
@virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
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David scilly
(@DScilly) reported
from
Islington, England
@virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
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Just Clear
(@justclearuk) reported
from
Richmond, England
@virginmedia shocking service lately and we are not happy clients, with broadband being down. We were forced to upgrade and then the engineer didn’t even bother to show up. Waited over 4 hours on the phone. Finally had enough and will be disconnecting.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia and still NO RESPONSE but I’ll still pay your extortionate monthly fee for what a crap service and a non existent customer service
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OfficalJatman
(@Officaljatman) reported
from
Hillingdon, England
@virginmedia Actually I got held up with work. What's the quickest place to order a sim card? As your website is having problems on the login section?
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia what is going on 789 not working, chat room not working ,cannot submit query online. Want to cancel my dongle data contract but impossible to get through to you. aarrrggghhhh
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
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Emma Jude Harris
(@HeyEmJude) reported
from
Tottenham, England
@virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.
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David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kai Aaron Kuenssberg
(@KaiKuenssberg) reported
@virginmedia broadband has been down for 5 hours. Checked service status apparently no issues. But obviously there is if my broadband has been down for 5 hours
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D
(@DNCLB) reported
@virginmedia everyday my broadband connection is intermittent. I can’t get in touch with anyone to sort this and it’s also came to my attention that 1000s seem to be having the same issue. Can you help me please?
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Ada Rose Cannon
(@AdaRoseCannon) reported
@briankardell Weirdly with Virgin Media it's cheaper to get a landline, and cable TV along side the normal internet connection. The phone and cable TV have never been plugged in, not even once.
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Angie Caufield
(@CaufieldAngie) reported
@virginmedia How do I leave? Can’t afford the amount I pay for broadband: but can’t get through to anyone at virgin to cancel it!
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Tommy M
(@meatylad) reported
@virginmedia have you had any problems in the DN12 area? My internet keeps dropping off
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Ross McIntosh
(@RossMcIntosh95) reported
Absolutely sick of @virginmedia wifi running slow when paying through the nose for it 🙄🙄🙄
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saiyan
(@nbcSaiyan) reported
@virginmedia stupid ***** getting packet loss map 5 sort it out
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Just martin
(@machei) reported
@virginmedia Thanks for the reply, but this is pointless. I need a sign-in to access your forum to get someone to cancel an account I didn’t create. So I need to create an account to delete an account and then delete THAT account? Not helpful. I’m not in your country and so cannot call.
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Divine Tweets
(@tweetsdivine) reported
@virginmedia your service is lost. No coverage....no notice.......no response.....apparently I have an engineer Booked🤔🤔🤔🤔
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Jan-K
(@JanKay_) reported
Great customer service again @virginmedia. Was on hold for 57 minutes then you ended the call. I can't think of a better way to spend my Saturday evening.