Virgin Media Outage Report in Edgware, Greater London, England
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The latest reports from users having issues in Edgware come from postal codes HA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Edgware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edgware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Edgware, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Brentford, Southwark, Hackney, City of London, City of Westminster, Paddington, Islington, Hampstead, Barnet, Wandsworth, Hounslow, Northolt and Greater London.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Wi-fi | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Edgware, England
Latest outage, problems and issue reports in Edgware and nearby locations:
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Harry Norton (@mrharrynorton) reported from Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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It’s only curly at the front (@sladey66) reported from Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Declan (@walshi01) reported from Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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Sarah Leveridge (@sarahleveridge) reported from Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Declan (@walshi01) reported from Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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Paul Fleming (@MrPJFleming) reported from Hackney, England
@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
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Chris Tustain (@TustainChris) reported from Hatfield, England
@virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry
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Paul Fleming (@MrPJFleming) reported from Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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Jonny (@jonnytbonewils) reported from Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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Declan (@walshi01) reported from Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
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David Madelin (@pintofbeer) reported from Hammersmith, England
@virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)
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Paul Fleming (@MrPJFleming) reported from Hackney, England
Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword
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David Madelin (@pintofbeer) reported from Hammersmith, England
@virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.
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Declan (@walshi01) reported from Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
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Declan (@walshi01) reported from Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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Richard Pile (@DrRichardPile) reported from St Albans, England
After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess
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Gary 🏴🇬🇧Here for the cricket. (@garythunt) reported from Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Paul Fleming (@MrPJFleming) reported from Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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It’s only curly at the front (@sladey66) reported from Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Lauren Scott-Berry (@Lauren_Sberry) reported from London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@LDNCalling) reported
@Disraeligearsup @GNetworkComms @virginmedia Awful company
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Michael Lachevre (@GoatyTweets) reported
So after wasting an entire HOUR on hold to @virginmedia to see what they're going to do about my insufficient WiFi speeds that they charge me a premium for... they hang up on me! The website is crap, the 'chat bot' is crap and the lack of decency to accept a call takes the piss.
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Jamie Wallace (@jamiewallace_) reported
@virginmedia your SMS service which you promote to change your direct debit date is LITERALLY NOT FIT FOR PURPOSE. I'm sat here with my direct debit still not changed
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Ricky Chaney (@Chaneyrp) reported
@virginmedia hey. I have an ongoing issue with billing since December! Everytime I get put onto WhatsApp chat nobody answers me. Getting fed up.
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John (@JB7258) reported
@virginmedia Are you having a laugh, I called yesterday the number you sent me in a letter and I was on phone for 45 minutes listening to crap music before u cut me off
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C (@CGuilar92) reported
@virginmedia He’s not trying to cancel the contract so he set up Wi-Fi in his flat with a company that is competent, but you won’t process the cancellation. I would like this done today.
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Mr Jolly (@Disraeligearsup) reported
@LDNCalling @GNetworkComms @virginmedia With Vodafone on city fibre and blimey it’s something you never ever get bored of. Partner moved off virgin as they were horrific and wanted her to pay for a new router as the old one was crap
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Josh Armstrong (@Sick_Puppy303) reported
@virginmedia The leaving my contract on my contract end date not the ludicrous exact 30 day issue I finally managed to resolve after arguing for 30 minutes and my contract will now be ending on the day I requested not the 30 day supposed policy. But I should not have had to argue to get it!
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Veratoe (@Veratoe1) reported
@virginmedia The voice msg kept saying call back later. No info provided about how long this issue may last. If I knew it would be almost a week I would have written a letter. Past 2 days I've got into a queue, had to hang up after an 1hr but 2nd time was 46 min, I've now cancelled my service
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Josh Armstrong (@Sick_Puppy303) reported
@virginmedia The PayPal theft was about 10 years ago and PayPal refunded me the money. The fake deal and falsified records was in 2020 and when I finally spoke to a senior staff member they said this was very common at the time and resolved the issue eventually.