Virgin Media

Virgin Media Outage Report in Leyton, Greater London, England

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The latest reports from users having issues in Leyton come from postal codes E10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leyton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leyton, Greater London, England 01/15/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leyton, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barking, Leyton, Romford, Streatham, Lewisham, Belsize Park, Enfield Town, Bermondsey, Wood Green, Ilford, Harringay, Cricklewood and Paddington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarking Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leyton, England

Latest outage, problems and issue reports in Leyton and nearby locations:

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡

  • beccaleigh99 Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • charliewhu__ char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported from Camden Town, England

    @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • timhyson Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

  • rhymerrigby Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

  • GabrielaLungu Gabriela Lungu (@GabrielaLungu) reported from Kensington, England

    @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DaniKlaw Dani (@DaniKlaw) reported

    @virginmedia @virginhelp Hi, i want to cancel my mobile contract, i have not used the sim for months, but when i call and try to do this i cannot get through security as i cannot remember any security details, im getting threatened with baliffs, i just need to cancel my contract.

  • SimonPlayzFN1 SimonPlayzFN (@SimonPlayzFN1) reported

    @virginmedia why do you have to start this again. im getting the same problem, why can't you guys fix it and why did it had to happen on a day i was meant to play the tournament. pls fix this now because im starting to lose my hope for you and i feel like switching companies

  • ColetteKilcarr Colette Kilcarr VA (@ColetteKilcarr) reported

    @virginmedia No it does not. And as usual cannot speak to a person about the problem.

  • ColetteKilcarr Colette Kilcarr VA (@ColetteKilcarr) reported

    @virginmedia We are having serious lack of WiFi in the TW15 area. Can you advise what is going on please? Problem ongoing since June 15th. Thank you.

  • kslansdown kevin lansdown (@kslansdown) reported

    @virginmedia Now after the problems of the last few days and a phone call yesterday my 1gb internet is operating at the stunning speed of 8mb. All equipment checked, router rebooted Please just get somebody to come and repair it . You are getting over £100 per month out of me for this mess!!

  • richardl1960 Richard Lake MBA 💙 (@richardl1960) reported

    @virginmedia That's fine but I would suggest that you will have seen a copy of my letter of Complaint which I sent to Sunderland and to which their email response of 4th June refers. In that I also stated that I wouldn't accept an email or phone call as a final resolution.

  • TillMarissa Marissa Till (@TillMarissa) reported

    Just had a cold caller from Virgin media. Said we had just signed up “Not according to our system” was her response. Had to practically close the door on her despite me clearly chasing round after a toddler. Awful experience making me reconsider other suppliers.

  • licclemissN 𝑀𝒾𝓈𝓈 N (@licclemissN) reported

    @virginmedia I'll be submitting yet another complaint & going to CICAS. VM's incapability to take a DD I've set up 4 times & then when I try resolve it, staff have the cheek tell me to make sure I have enough funds in my account like I'm some sort of tramp 😡 Disgusting customer service

  • itsbr0gan Brogan (@itsbr0gan) reported

    @virginmedia hi the wifi keeps dropping and not working on a night time so he’s unable to watch tv, he’s disabled so it’s not ideal 😣

  • richardl1960 Richard Lake MBA 💙 (@richardl1960) reported

    @virginmedia It was to do with a SIM card initially (which I now have) but my letters of complaint now cover issues including compensation, lying and an apology.