Virgin Media

Virgin Media Outage Report in Leyton, Greater London, England

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The latest reports from users having issues in Leyton come from postal codes E10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leyton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leyton, Greater London, England 10/24/2024 12:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leyton, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Lewisham, City of Westminster, Acton, Leyton, Tower Hamlets, Fulham, Hackney, Tottenham, Hampstead, Barking, Holborn, Walthamstow, Newham and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLewisham Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leyton, England

Latest outage, problems and issue reports in Leyton and nearby locations:

  • nickgusset Nick (@nickgusset) reported from Bromley, England

    @Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!

  • nige977 Nigel (@nige977) reported from Ilford, England

    “Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!

  • JClinton37 JC1980 (@JClinton37) reported from Camberwell, England

    @virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.

  • DanaAldubaib دانه الضبيب (@DanaAldubaib) reported from Paddington, England

    @virginmedia Yes I would like to cancel my service and still no one answer !!

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia Unfortunately the guy just put the phone down on me and that link is not working!

  • mylovelybubbly Galina (@mylovelybubbly) reported from Sutton at Hone, England

    @virginmedia on hold now 30min to cancel virgin account. No wonder I wan to leave you make customers pay almost £100 for service which not good. Then u keep customer on hold for over 30min. Amazing service 😂 not recommending to anyone virgin save the money and stress!

  • leigh_jacqui Junojac (@leigh_jacqui) reported from Enfield Lock, England

    @virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!

  • andryt1981 Andry T (@andryt1981) reported from Enfield Lock, England

    @virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider

  • nige977 Nigel (@nige977) reported from Ilford, England

    on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless

  • tobyeverett14 Toby Everett (@tobyeverett14) reported from Wandsworth, England

    @virginmedia It’s honestly embarrassing how ludicrously incompetent this company is, read the previous tweets. I do not have high hopes for the text service but we shall see.

  • MarkNorth78 Mark North (@MarkNorth78) reported from Romford, England

    @virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.

  • nige977 Nigel (@nige977) reported from Ilford, England

    @virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack

  • prashthambi Prash (@prashthambi) reported from City of London, England

    @virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    @virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tgdski Tom (@tgdski) reported

    @virginmedia still having Wi-Fi issues, no response to my email.

  • S_Bannan B (@S_Bannan) reported

    @virginmedia Still not working. Any chance ?

  • jooemac JOE Mac (@jooemac) reported

    @virginmedia the worst customer care in the world

  • antmcguire Anthony McGuire (@antmcguire) reported

    @virginmedia Appreciate the response but it’s not really answering my question. I know new customers get introductory offers. I’m asking why can’t I have that price being advertised as an existing customer?

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @virginmedia Ok let me learn you a bit of technology.If you can’t get data that generally means you have no signal along with being unable to get online you also can not make calls without signal 👍 I check in between having internet and it dropping. Now can you tell me why it keeps dropping?

  • Ashhobbs24 ash hobbs (@Ashhobbs24) reported

    Is it at all possible to speak to somebody at virgin media who is UK based? Customer service is appalling. #virginmedia @virginmedia

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @virginmedia How do you plan on myself doing that when my internet keeps dropping and I’m only with virgin cause your only company that can give me internet ie signal in my property? So I don’t even have data to check

  • alchemyintheuk Alchemy in the UK (@alchemyintheuk) reported

    @virginmedia Resolution- To resolve something you have to address what needs resolving- you can't always work to your own agenda- especially in customer service. How do I want resolution? through a manager callback @ofcom

  • alchemyintheuk Alchemy in the UK (@alchemyintheuk) reported

    @virginmedia A resolution is not a one sided thing- I am concerned for your use of the word. It is not purely down to Virgin to decide what the resolution is- particualry on the back of a catalogue of unresolved failures @ofcom

  • Haffertee Fiona Baker (@Haffertee) reported

    @virginmedia Hiya . The fraud problems with yourselves have been resolved . I was just pointing out there customer service is worse than yours and that’s saying something but thank you anyway