Virgin Media

Virgin Media Outage Report in Leyton, Greater London, England

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The latest reports from users having issues in Leyton come from postal codes E10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leyton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leyton, Greater London, England 12/14/2024 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leyton, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Tottenham, Paddington, Acton, Harringay, Dagenham, Islington, Cricklewood, Hackney, Upminster, Lewisham, Hendon, Southwark and Welling.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomTottenham Internet
United KingdomPaddington Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leyton, England

Latest outage, problems and issue reports in Leyton and nearby locations:

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @flyinggirlsarah @virginmedia That’s actually a really good idea Sarah, thanks. It’s like Catch 22. They say to call, the phone message refers you to the website, and the website tells you to call. The last time I had customer service as bad as this was @VirginAtlantic ! What’s the connection, I wonder?

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!

  • DWozza Wozza (@DWozza) reported from Merton, England

    @virginmedia someone just answered and then put the phone down on me

  • DScilly David scilly (@DScilly) reported from Islington, England

    @virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!

  • DWozza Wozza (@DWozza) reported from Merton, England

    @virginmedia I waited for a hour and twenty minutes and your guys out the phone down on me and you haven’t even got the courtesy to respond?

  • MissMikaSimmons MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England

    @virginmedia Awful. I ask you again - what exactly are you spending customer fees on?

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Hi, still with the problem. Broken and distorted image and audio

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.

  • MoriartyMark Mark Moriarty (@MoriartyMark) reported from Merton, England

    @virginmedia don’t really enjoy my internet going down 5 times a day is there any danger of anyone answering your phones so I can get them to take this **** out?!

  • MissMikaSimmons MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England

    @virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?

  • BigTaze BigTaze #BLM✊🏿 (@BigTaze) reported from Hackney, England

    @Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....

  • StMirrenDaft Ian Williamson (@StMirrenDaft) reported from Tottenham, England

    @virginmedia what's going on in N4? Internet is down constantly

  • MissMikaSimmons MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England

    @virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?

  • TELITYceo Tyler Smith | 17 (@TELITYceo) reported from Bromley, England

    Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃

  • DScilly David scilly (@DScilly) reported from Islington, England

    @jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyBrennan M Brennan 🏐 (@MattyBrennan) reported

    @virginmedia I’ve waited almost an hour to get through to someone regarding cancelling my contract and they have got phone line issues which apparently all of your centres are going through so I cannot actually hear them nor them me! I can’t even get away from you people!

  • nick_orrell Nick Orrell (@nick_orrell) reported

    @virginmedia Can you message me. I can’t get thru on the phone. My Mum died earlier this year and I might need to cancel the contract with you. Or I might not as the house needs Wi-fi.

  • Poshwhalers Ali Ravji (@Poshwhalers) reported

    @virginmedia Please can you help me. I have been on the online chat from this morning. I have been going round in circles. I have issues with my Wi fi in upstairs. I have reset the Hub numerous times. The last this happened I was given another Hub. Please can you help.

  • athenalamnisos1 Athena Lamnisos (@athenalamnisos1) reported

    @catherine_mayer - I’m being sent over the edge by @virginmedia Problems since October. Now dire as have final year uni student at home for 2 months

  • athenalamnisos1 Athena Lamnisos (@athenalamnisos1) reported

    @virginmedia I have had intermittent problems for over 3 months. You have just confirmed that this is an area service problem and you have no idea when it will be fixed. I have got in touch with you many many times since October. No one can ever help and largely no response / sent in a loop

  • lee_walmsley Clive (@lee_walmsley) reported

    @virginmedia If I haven’t had a call by 5pm tomorrow my complaint will go straight to CISAS

  • Bigmout84234732 Big mouth (@Bigmout84234732) reported

    @xNatx89x @SkyHelpTeam Many yrs ago I had skytv and I had nothing but problems i switched to cable tv which is now virgin media.

  • Megan22082484 Megan (@Megan22082484) reported

    @virginmedia I’m trying to run a call centre remotely so fully understand the impact of COVID on employers, employees and customers. But I have cried to your one of your agents in frustration and explained my pay is at risk and requested confirmation in writing of the issue twice

  • Furmadamadam Adam Nathaniel Furman (@Furmadamadam) reported

    @st_eppel @virginmedia Yes, done all that. How was your issue resolved, did an engineer need to visit?

  • RosieJess13 J-Bear🌹🦋⚫ (@RosieJess13) reported

    @virginmedia What makes 2021 any better? We're all still struggling and we've literally just been sent back into lockdown. Absolutely ridiculous response. Worst company I have ever used in my life.