Virgin Media Outage Report in Leyton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leyton come from postal codes E10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leyton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leyton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Finchley, Islington, Southwark, Deptford, Ilford, Mitcham, Leyton, Bermondsey, Acton, Dagenham, Hackney, Paddington and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leyton, England
Latest outage, problems and issue reports in Leyton and nearby locations:
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.
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Karen Louise 💙💞🌈🙏
(@chinaheart7) reported
from
Dartford, England
@Matthew_Wright @virginmedia Go to BT. Never had any BS from them.
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Eoghan
(@owengmusic) reported
from
Wandsworth, England
@virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?
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Shane Patrick Cullinan
(@musofunk) reported
from
Lambeth, England
. @virginmedia you need an honest statement about the situation in South London now. For lonely elderly people to lose TV for 2 DAYS is isolating & cruel when it’s possibly the only company they have. Do better. Communicate. Be honest. Get a resolution. #virginmedia #London
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@virginmedia wifi down in Brixton (SW2). It says you’re not getting it fixed until tomorrow?! Any chance it will be done sooner than this? It’s a pretty vital resource for many of us right now!
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
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VanHowe
(@howedali) reported
from
Lambeth, England
I am trying working from home however there is no internet service in SW9 0RH from yesterday morning, that’s a shame @virginmedia @Virgin !!!!
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Clearly the 06:05 ETA for a fix is an arbitrary generic number, as on the 1st March when it went down, the fix ETA was 06:05 too. @virginmedia
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Cameron
(@camjwall) reported
from
Lambeth, England
@virginmedia No, unsurprisingly almost 48 hours later the issue is resolved. Would have been nice to receive some communication. Can you provide details on compensation arrangements.
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@virginmedia Yes there’s been an issue logged in SW2 since yesterday morning at 11. Any idea how serious an issue it is?
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@niamhskinner @virginmedia Unfortunately it’s still out in SW2 for me. The time they are suggesting a fix keeps getting later and later. I have no idea how big of an issue it is, but it’s taking a rather long time to repair!
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Matthew_Wright @virginmedia I also had so many issues with them. And working from hoem could not afford not to have secure internet access guarantted to be avaiable so switched to BT and speed fantastic and no outage once ever sinde
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devanHD
(@devanHD) reported
from
Lambeth, England
**** #virginmedia No Broadband, No Tv and No Landline #SW2. Been an hour already, sort yr **** out or lose another 200,000 customers this quarter! Up To You!
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Cowley
(@tomlukecowley) reported
@virginmedia And why it would take over 2 months before you can fix the problems.
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Andy
(@Andy50345746) reported
@virginmedia Cant access my account! Can you do it?? Can you send a technician out? I cant have the same service come monday when I need connecting for work!?
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Ruckuz
(@theruckuz) reported
@virginmedia It's approved now. My issue is the amount I'm going to h3 charged for using extra data when I should have had the phone and 100gig of data to use from Thursday. Hopefully your team can sort this out for me.
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realist
(@GrahamCarr13) reported
SCAM Asian voice. Claims to be Virgin Media. You have problem with your broadband. Will fix it. You are due compensation. Ring off
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Jaydque
(@jaydque) reported
@virginmedia I have intermittent internet like most people around London losing the connection completely then back again. Virgin are no longer answering calls !!! After an hour waiting in the call queue they cut me off. Is this the new Virgin service ? Offcom where are you ?
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Olivia Smith
(@LivTTCFC) reported
@virginmedia I have no working TV service here in Derby, have you got anyone who i can speak to, about this? We have Internet working fine
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Steve Firth
(@Firthy1977) reported
@virginmedia Twice i have waited on the online chat, today 3.5 hrs and I got cut off, 2 days ago over an hour on phone (at your request) and I get cut off. My speed is 1mb, ive reset etc. If i stop my dd mandate will that get me a quicker result? I pay for 200mb. A fix??
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Comrac
(@comrac) reported
@virginmedia 4 hours to reply to a message online, now postponed installation twice yet charging us. Unacceptable service
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Wes McQuarrie
(@wesmcquarrie) reported
@virginmedia I have a hub 3 in connecting via WiFi. I’ve used the connect app that tells me the WiFi signal is great but no internet connection. I have the VM boosters and the one in the living room is showing a red light
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Ray
(@domperman) reported
@virginmedia I am now in another queue using that mobile text no. I should not have to waste several hours cancelling something in a statutory cooling off period. Unacceptable that I can buy in one go but must cancel separately when you don’t take calls. You are on notice of cancellation.