Virgin Media

Virgin Media Outage Report in Barking, Greater London, England

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The latest reports from users having issues in Barking come from postal codes IG11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barking, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barking, Greater London, England 11/22/2024 11:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barking, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Upminster, Tower Hamlets, Woolwich, Eltham, Leyton, Hackney, Bermondsey, Lewisham, Ilford, Hampstead, Camden Town, Enfield Town and Dagenham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon E-mail
United KingdomLondon Internet
United KingdomUpminster Internet
United KingdomLondon Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barking, England

Latest outage, problems and issue reports in Barking and nearby locations:

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • NatalieEllenO Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England

    @virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • PeterSexton14 Peter Sexton (@PeterSexton14) reported from Romford, England

    @virginmedia Service has been fixed now. All working

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • officialGMT Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England

    So I’m a new @virginmedia customer - in first week I’ve had to contact them twice - both times lousy customer services, already starting to regret my decision......

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • angelosfatclub Angelo (@angelosfatclub) reported from South Ockendon, England

    @virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia having issues in N44ND, have all morning, please help!

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

  • Bytor14 Andy TTID (@Bytor14) reported from Sutton at Hone, England

    This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?

  • KathleenYCarter Kathleen Carter (@KathleenYCarter) reported from Merton, England

    @mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mauricesaxby73 mauricesaxby73@gmail.com (@mauricesaxby73) reported

    @virginmedia So WHY ARE THEY STILL SAYING I AM USING VIRGIN THROUGH EITHER MAYBE I'M RETIRED ELECTRICIAN AND WOULD BE INTERESTED HOW THIS WOULD WORK I HAVE NEVER SEEN THIS HAPPEN BEFORE I THOUGHT YOU NEEDED EQUIPMENT CONECECTED? ARE ALL STAFF REMEDIAL AND CANNOT ADD 1+1 = 2 IT SEEMS LIKE THAT

  • Chavo19_ (@Chavo19_) reported

    Virgin media genuinely has the worst WiFi about *******

  • sometimesKysen Alan S (@sometimesKysen) reported

    Some new broadband company is installing fibre on my street, so I might finally have an option that's not Virgin Media. One small problem: they don't seem to have realised there are two flats at my address.

  • Melikins333 Melissa Bradford (@Melikins333) reported

    @virginmedia Extremely flaky service for the 4th day in a row. Internet and TV down again. Booked an engineer to come out but they can't come until Tuesday which is ridiculous. Why is this happening all of a sudden?

  • PotterAd Anthony Potter (@PotterAd) reported

    @virginmedia please help I’m at my wits end. You have given me the wrong landline number which you accept. I have spoken to 4 different advisers that have given me different dates that this will be switching back to our original number. This never happens. The last date was 09/08

  • CHawthorns c (@CHawthorns) reported

    @virginmedia No issues in my area. Only the Gig1 service not being fit for purpose. 500MB service was fine. Assume the network bandwidth for the Gig1 service isn’t quite ready for the amount of customers trying to use it.

  • LudwigKayser Ludwig Kayser (@LudwigKayser) reported

    @virginmedia Well, neither price gouging nor fraud are technical issues, so the only purpose served would be to make the poor call centre op feel bad. I did call them when an engineer cut off my internet for a week last month while installing another flat's internet, as THAT was an accident.

  • TheDanRobinson Dan Robinson (@TheDanRobinson) reported

    Is there some problem with @virginmedia tonight? My set top box suddenly restarted itself and is now stuck unable to load channels. The router has also restarted itself and cannot reconnect to the network now.

  • swifty1871 Chris Swift (@swifty1871) reported

    @virginmedia my Mum has been trying to get through on your phone lines for hours no luck then on chat a lovely customer service advisor cut her off when she’s trying to speak about her package ! Shocking service !

  • jimd198421 James Dodds (@jimd198421) reported

    @virginmedia Box always gets warm but tonight your service 100% sucks, tv unwatchable, internet been down for over 2 hours hub 4 turned red as it wouldn’t connect and still can’t! Also taken our phone line down. You definitely don’t want to keep customers do you??