Virgin Media Outage Report in Barking, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barking come from postal codes IG11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barking, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barking, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hackney, London, Bermondsey, Harringay, Paddington, Finchley, Croydon, Ilford, Walthamstow, Streatham, City of Westminster, Islington, Hampstead and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barking, England
Latest outage, problems and issue reports in Barking and nearby locations:
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G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
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Anthony S
(@anthonysuter82) reported
from
Hackney, England
@virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@etdragon @virginmedia Yup, I suspect this may be the issue. Ah well, first world problem :(
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Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
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Adam McIlrick
(@adammcilrick) reported
from
Camden Town, England
Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.
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Xenia Messerschmitt
(@xenia_ina) reported
from
Tottenham, England
@virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Supposed to have a 350 meg line. We get speeds of 20 Meg. The router keeps freezing. The router doesn’t reach all the rooms in the house. Internet connection drops regularly. Basically anything that could go wrong does. Terrible.
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Dean Callan
(@DeanCallan) reported
from
Camberwell, England
@virginmedia Every night I lose internet, I might just stop the direct debit and see how long it takes you to fix that?
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!
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Peter
(@PeterToohey) reported
from
Sutton at Hone, England
Don’t ya love your tv being down for the whole day during lockdown. Always the same with virgin media.
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Chris
(@chrisMU19) reported
from
Romford, England
@virginmedia I’ve had no internet for 6 hours. I’ve followed all online steps to fix it and none of them worked. Been on hold to 150 for 2 hours now. Can someone please assist?
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Chris
(@chrisMU19) reported
from
Romford, England
@virginmedia Hi, I’m having issues connecting to WiFi this morning. Phone said I had weak security. I updated the security online, the warning message has gone but WiFi still not working. Can you assist please?
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
@virginmedia Oh look sound but no picture on at least I know the tv is ok as I can see the home and catch up menus. Service getting worse the more we pay
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
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🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia you’ve been messing with our broadband in #RM11 for long enough. Get a grip, #revert the failed change and give us back our service. Why do this mid week when people are #WorkingFromHome ? Do it at a weekend.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your phone line is saying you do. You had the system out of service for an area update for 24hours now. Who does that ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Mitchell
(@BillMit00856389) reported
@virginmedia And I looked on your website and after 5 years of using your service apparently I'm not worth more than a new customer because their deal would cost £287.90 over 18 months less than you offer me. So I'm going to keep blocking your sales team.
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Gavin Brierley
(@PunishedVeteran) reported
@virginmedia It's for a install not a fault, and I didn't cancel it as it's never shown up on the website
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Mark
(@SomeMightSay95) reported
@virginmedia I can’t sign in my TV Go app. Can you help?
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C Driscoll
(@DriscollCj) reported
@virginmedia I called to find out when the service issue, that has been going on since February, will be resolved. It was due to be resolved today at 16:00 but is still ongoing.
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MrsH 🦅
(@Hughesy_B) reported
@raystratman @virginmedia Thanks Ray They weren't the worst but I'll save that for another time! Hope you get sorted. Its amazing isn't it that EVERY business is having high call volumes 🙄 #Hiremorestaff
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Lolzer
(@Lolzer51269609) reported
@virginmedia I've had this before from Virgin where I cancelled because I was moving into shared accommodation and didn't need my own Internet. I was cut off straight away upon giving notice then Virgin tried to charge me to reconnect it even though it wasn't my issue. Appalling service
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L JEFFERS
(@ljeffers1066) reported
@virginmedia Trying to help my elderly neighbour deal with your services - been on phone for over half an hour now as team refusing to put me through to complaints team! Anyone in charge who can help?
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Heidi Shaw
(@h4shaw) reported
@virginmedia Someone from Virgin called to ask why I’m leaving, explained what happened, she tried to put me off of new company, then proceeded to talk over me and raised her voice to me. I hung up feeling glad I am leaving. Shocked by such bad customer service. @HollyBranson #virginmedia
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C Driscoll
(@DriscollCj) reported
@virginmedia That was my initial call. The call was escalated to a manager as I was unhappy with an offer of £10 compensation when my 2 Ukrainian refugee guests have had to spend £20/m on mobile data for the last 2 months to maintain contact as our WiFi cannot support their calls reliably.
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Remi
(@_Remi_ch) reported
@virginmedia he went to cabinet and said he will pass the details to networking team to have a look at cabinet as signal should be stronger, but it’s been a week and nothing has changed, if anything is worse.