Virgin Media Outage Report in Barking, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barking come from postal codes IG11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barking, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barking, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Walthamstow, Southwark, Hackney, London, Tower Hamlets, Paddington, Enfield Town, Harringay, Finchley, Croydon, Islington, Deptford, Ilford, Mitcham and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| Walthamstow |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barking, England
Latest outage, problems and issue reports in Barking and nearby locations:
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help
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Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
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Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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Ryan Fowler
(@ryanpfowler) reported
from
Croydon, England
@virginmedia poor internet service yet self check says no issues and no online agents available
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Adrian Davies
(@amdavies141a) reported
from
Bromley, England
@virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
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Natalie Tsaldarakis
(@Ntsaldaraki) reported
from
Eltham, England
@virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gina Butler
(@flubbermother) reported
@Mazstrict @virginmedia Three hours I was holding Friday, four departments, passed from pillar to post only to be cut off at 2 hours 57 minutes. Their service is atrocious.... Switched to Sky
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Rocky Boxer Junior - MMA
(@boxer_junior) reported
@virginmedia ZR as I said poor customer service. You win. I did not want the virgin tv fixed as it’s rubbish and I can live without it. You’ve bored me to death. The internet coming into my home is poor. I’ll carry on paying for the internet that doesn’t work. Don’t bother answering.
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Ana Hernandez
(@Ban_Ana_Smith) reported
@virginmedia I have currently been an hour and 15 minutes on the phone trying to get hold of movals and disconnection team and they keep sending me to customer services. I can't spend my whole evening on the phone!! 😭
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Honk
(@uncle_honka) reported
@virginmedia can you tell your resolution team that complaint reference C-2112201227 isn't resolved, cos apparently me emailing them 3 seperate times to tell them it wasn't and asking for a deadlock letter to send to the independent adjudicator gave the impression it was.
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Christopher Shaw
(@c_r_shaw) reported
@virginmedia Ah. Heading for day 5 then. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/02/2021 18:15:00. The Virgin Media Team.- ID: F008795191. Best wishes, the Virgin Media Team.
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Bob Condick
(@Justonebob) reported
@virginmedia so I've tried to cancel for 2 weeks now and you won't answer the phone, not in contract so just going to cancel direct debt, that cool?
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TwinsD
(@twinbabbas) reported
@virginmedia what a disgraceful service my phone service and broadband was cut off in less than a day leaving us with no services at all because we asked to go over to BT.
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Andrew Krisman
(@AndrewKrisman) reported
@virginmedia hi Virgin Media, I’ve spent over an hour trying to cancel my broadband account via phone and internet and finding your customer service impenetrable. I know I’m not a celeb, but can someone help me close my account!!
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Harjinder Kalsi
(@H7Factualist) reported
@virginmedia I have intermittent service on my broadband in W13 postcode.
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anthony dowling
(@toshlfc) reported
@spuddy1878 @virginmedia Wife mum been with them 26 years asked could they sort a decent package out no they said ok we leaving that’s your choice ha ha I would of told them to **** right off