Virgin Media

Virgin Media Outage Report in Barking, Greater London, England

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The latest reports from users having issues in Barking come from postal codes IG11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barking, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barking, Greater London, England 10/12/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barking, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, London, Croydon, Hampstead, Waltham Forest, City of London, Poplar, City of Westminster, Ilford, Upminster, Paddington, Waltham Cross, Cheshunt and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barking, England

Latest outage, problems and issue reports in Barking and nearby locations:

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with

  • JillStanford7 Jill Stanford (@JillStanford7) reported from Lambeth, England

    @virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @Jennie_Dale @virginmedia I love good customer service 🤥 can't be as bad as @DirectLine_UK

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BooksBySueDay Handcrafted Books by Sue Day (@BooksBySueDay) reported

    @virginmedia my ntlworld email address is not working and I can’t seem to report it. This seems to be a problem for many people today - please help! Thank you.

  • JayML2020 Jay (@JayML2020) reported

    @virginmedia It is with yourselves - recently got a new SIM card as my new tariff is 5G ready (phone is not) and since then, been pretty poor.

  • Kim_Grange Kimberley Grange (@Kim_Grange) reported

    @virginmedia I understand *what* the bill is, I don't understand *WHY* you need me to pay in advance for a service that has been used for years. The cable outside doesn't work. Internet slow and intermittent. Multiple channels missing inc. ch4. We complained and complained. Nothing done.

  • toxelola Toxelola BOOwu 👻 🏳️‍🌈 (@toxelola) reported

    Turns out it's a really good thing I didn't stream today, as Virgin Media's down in my area.

  • PaulLomax Paul Lomax (@PaulLomax) reported

    @chrismsutcliffe @virginmedia If I can't get them to let me self-install, then I'm going to need a temp solution to be able to work next week (eg channel-bonded LTE 4G router...). At which point I'm free to wait for an engineer from an alternative provider! Which would be cheaper too. But I'd rather stay...

  • niventhanm moi (@niventhanm) reported

    @virginmedia why is my WiFi horrendously slow when using VPN but off the VPN it's fine. Please help!

  • SnookRhiannon rhiannon snook (@SnookRhiannon) reported

    @virginmedia That doesn’t real help does it. Your services aren’t available where I live and you want to charge me or to use them. I can’t use it if you can’t provide it

  • alexh882 Alex (@alexh882) reported

    @virginmedia Are you planning on informing people formally about the issue? Can I rollback my software to the previous version whilst the fix is being found? (Since this was an optional ‘upgrade’) Are you making future people aware before taking the decision to upgrade? What is the timeline?

  • aimeecooke7 Aimée Cooke (@aimeecooke7) reported

    @virginmedia I need some help accessing my email account, there seems to be an issue. Please can somebody help?

  • daviddaulby david daulby (@daviddaulby) reported

    @virginmedia How is a £35 activation fee justified when I am already a customer with virgin media and I would be the one installing the new super hub myself plus you litteraly do t have to do anything other than push a button when the button os installed