Virgin Media

Virgin Media Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM1, RM6, RM2, RM5 and RM7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romford, Greater London, England 09/06/2025 03:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Southwark, Hackney, City of London, Bromley, Newham, Chigwell, Poplar, Romford, Waltham Cross, Brentwood, Enfield Town, Barking and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    @Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    Is @virginmedia really down again. Need to sort a reliable internet provider 😠

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless

  • littlebav Bav (@littlebav) reported from Enfield Lock, England

    @virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.

  • M_LCGraca Mariana Graca (@M_LCGraca) reported from Hackney, England

    @virginmedia @EstherdeJ @virginmedia also been down in Hackney East London

  • SophieHTayler Sophie (@SophieHTayler) reported from Bromley, England

    @virginmedia Online it says no issues, on the phone it says there are issues in this area

  • Kadz_FN Kadz (LF Duo) (@Kadz_FN) reported from Walthamstow, England

    @virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half

  • joybrenda Brenda Franco (@joybrenda) reported from Ilford, England

    @virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought

  • kayfourbee kylie4bob (@kayfourbee) reported from Hackney, England

    @virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.

  • JimGiordan Jim Giordan (@JimGiordan) reported from Hackney, England

    Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.

  • LisaPursey Lisa Pursey (@LisaPursey) reported from Hackney, England

    @virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jayelle5967 Janet Loosley (@jayelle5967) reported

    @virginmedia I've been conned by a virginmedia representative. He offered to upgrade my broadband package as compensation due to an outage but didn't tell me I would lose my free sim unlimited calls and data. I'm devastated and appalled!

  • DanMakesNoises Shoes Buttback (@DanMakesNoises) reported

    @virginmedia I've passed this on to my landlord, they'll be in touch with customer services directly.

  • tricotwister ⚫ Tricotwister (@tricotwister) reported

    @virginmedia Ok, thanks for your help. I'll cancel the technician appointment. But TBH a tech company with unreliable tech doesn't really inspire confidence 😔

  • mkthedon119 M K 🇵🇸 #FSGOUT (@mkthedon119) reported

    @virginmedia Wired works, but my WiFi cuts out on all my devices and says connection failed when I try to connect. This happens every few hours. I'm literally sat next to my router at the moment and it cut out 3 times in the last 2 hours. Took around 5 attempts to reconnect.

  • davedawes Dave Dawes (@davedawes) reported

    @virginmedia I was promised that I would be called today by Paul Brogan the local field manager but no call yet. I was also promised a call last Friday but that never happened either. Complete lack of communication from the install team.

  • TomStan22 Ch4os_Th3ory (@TomStan22) reported

    @virginmedia I ran a diagnostics on it yesterday and it said there is a cable issue, but the lack of factual information from yourselves and trying to get a straight answer is frustrating. It can't be an area issue if the neighbours is trouble free.

  • Joanne52341794 Joanne (@Joanne52341794) reported

    @virginmedia I have tried this, as a long time virgin media & virgin mobile customer this is very very poor

  • MichaelLFC5 Michael (@MichaelLFC5) reported

    @virginmedia The issue was detected nearly 3 days ago. Why hasn't it been dealt with

  • Evergreenbooce evergreen (@Evergreenbooce) reported

    @virginmedia But there isn't any issue with my phone, as you can see in the bottom pic, it's the sevice in the BB1 area.

  • TomStan22 Ch4os_Th3ory (@TomStan22) reported

    @virginmedia Still without Internet access, for 36+ hours now after you claimed there is an issue in the area, yet my neighbours Virgin broadband is totally unaffected? Are you just palming me off with some BS? What is going on here.