Virgin Media Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM6, RM7, RM1 and RM3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Romford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, City of London, Romford, Ilford, Bexleyheath, Basildon, Poplar, Chingford, Newham, Loughton, Enfield Town, Waltham Forest and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Bill Burey
(@bburey) reported
from
Sutton at Hone, England
@virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.
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Stephen Lloyd
(@SteveLloydie) reported
from
Bromley, England
@virginmedia Thank you for reaching out and the outage checker showed no signs of any issues, but clearly there was an issue with your router connectivity - I’m now running a self test to see if anything changes.
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Roger Savill
(@RogerSavill_) reported
from
Sutton at Hone, England
Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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corblimeyyoubeauty
(@corblimey22) reported
from
Tottenham, England
@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Graham Leggett
(@minfrin) reported
from
Poplar, England
@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
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Gerry
(@GerryCity) reported
from
East Ham, England
@virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
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Gerry
(@GerryCity) reported
from
Romford, England
@virginmedia I have sent you an email after being cut off by your customer services while trying to cancel my broadband contract really poor service when it comes to cancelling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Bxrns
(@SilverwolfFTW) reported
@virginmedia the wifi has been off for two days?? Is it gonna come back anytime soon? We’re paying for a service we’re not getting. I also have online businesses I need to run!!
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Cheryl Phelps-Moran
(@chelphelps) reported
After 3hrs of talking to Virgin Media, problem still not sorted in fact we are worse off then before, really not happy. And have to wait four days for technical support, disgraceful.#virginmedia@virginmedia
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Anna
(@anna_down) reported
@virginmedia @k_a_murray @virginmedia have you ever tried to speak to your installation team? I just kept getting transferred to “someone who can help” who clearly in fact every time was just someone else to transfer me to - and had to repeat account details and my tale of woe again. Just gave up
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Sarah Ganfield
(@SG4T4SG) reported
@virginmedia my whole area continually has issues with slow internet and connections with VM. Despite complaints & recording of issues this continues. All checks say the signal and strength is great-so why does it happen. We are paying through the nose for a substandard service
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HarryDachy
(@DachyHarry) reported
@virginmedia lucky the Paralympians are not relying on your broadband which is down how long this time?
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PrettyBondGirl
(@TwitchPBG) reported
Internet problems AGAIN... stream is delayed! Will go live if/when @virginmedia fix it.
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Terry The Face Ellis
(@FaceEllis) reported
@virginmedia it's been 5wks now without proper network service and it's STILL not fixed 😡😡😡 but I bet you still charge me the full bill what is due
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Keelan Goodall
(@Kezmondwike) reported
@virginmedia The link just takes me in a loop of potential issues which i've done. I've called the number and it says no known issues in my area. The text i got said there was planned downtime but i didn't get details on how long for which is what i'm trying to find out.
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tom
(@thomasjoxley) reported
.@virginmedia are the scummiest sales people, never signup. My initial request was for a rolling contract, the contract that got sent out was for 18 months and I didn't notice until i went to cancel it just now. The original order included the flexi fee. Now its £240 to cancel.
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Chris Duggan
(@c_j_dugg) reported
@virginmedia Ive spent hours on hold, I’m not wasting more time to speak to a call centre in a far away land! Happy to give account information through a DM. Alternatively, @virginmedia can just continue to ignore me and I can terminate the service under non provision of the contract 👍