Virgin Media Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM1, RM7 and RM6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Romford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Bermondsey, Lewisham, Tower Hamlets, Tottenham, Enfield Town, Leyton, East Ham, Southwark, Bromley, Ilford, Grays, Romford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?
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Dale 🔶 🦁
(@DaleMC_) reported
from
Camberwell, England
12 hours without service is rather poor @virginmedia
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George
(@georio123) reported
from
Eltham, England
@virginmedia Been trying for the past 2 weeks to cancel my subscription with you. Appalled by your customer service. I’ve tried online, phone, text, letter and live chat. How can I arrange this please? Thanks, George.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia I'm told the engineer has closed the issue from his end and they will have to raise a level 2 again and will be in touch within 48 hours. Dies this mean the issue is still open?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The issue has been closed apparently. She has been told that someone will contact her in 48 hours.
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tom 'easiest deal in history' parkinson #FBPE
(@tomthemac) reported
from
Tottenham, England
@MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia sort your network #virginmedia #virgin broadband 🤮🤮
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
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Neil Cole
(@scroogio) reported
from
Camberwell, England
Any chance of a reply please @virginmedia - nobody responds on your instant message service either
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia I pay over the odds (£67) for a crappy intermittent service and after your stupid engineer came yesterday, no service at all which means I have no TV this morning either! #ImDefinatelyLeavingVirginMedia
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me
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Joy Coutts
(@joy_coutts) reported
from
Romford, England
@virginmedia no WiFi is there an issue in Romford ? the service is getting worse daily. Like many have to work from home, very disappointed in the service
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia Sort your network @virginmedia NETWORK DOWN
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Sonal Bhardwaj
(@followsonal) reported
from
Poplar, England
Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maeve Donnelly
(@Mavisd1) reported
@virginmedia Hi. It's still the same. It's fine for a while and then drops the signal. I've tested it on 2 laptops and a mobile and all are experiencing problems. For example if I'm on zoom it loses the signal and drops off or my mobile moves to mobile data. It's been like this for 2wks.
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Brian Gallagher
(@65Briangallagh) reported
@VodafoneUK I need @virginmedia to get onto this. I loved the service from @VodafoneUK but I just moved house and got a bundle that included an all you can eat data sim but apparently I am too far from the mast...
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Sam Clements
(@Sam_Dee_C) reported
@virginmedia Hello, any update on the log in to sky sports being fixed? Am paying for a service and couldn’t watch football last night and now cricket this morning?
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Gozza
(@goZZagogo) reported
@virginmedia Is there any chance someone could turn the phones on so I can speak to a PERSON regarding my final bill. This appears higher than expected and I cannot access the bill online to check it. I cannot submit a complaint as I am no longer with VM.
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Clare Leybourne
(@BewitchedBB) reported
@virginmedia @virginmedia it’s on all my apple mobile devices - can you help? There’s also hardly any connectivity on my laptop unless I’m next to the router.
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Rakhesh Rao
(@rao_rakhesh) reported
@virginmedia No it doesn't. All it says is there is an issue.
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LiquidMynx
(@liquidmynx) reported
@virginmedia fit for purpose and I can’t do my work from home because of it. Your not going to compensate me, and have the cheek to increase my bill. That’s beyond a joke. Please can this be escalated to your complaints department and please take this as notice that I wish to cancel all my
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Lucy Loo 💙
(@lucy___loo) reported
@Spinnofflondon @virginmedia @Hampstead_Mums We had a 10 day broadband outage in November, around 50 houses affected. After numerous emails and calls to virgin, we were finally credited for the loss of service yesterday- wait for it- £5! It was officially £4.52p but the kind lady I spoke to rounded it up to £5.
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Ovie-Johnson
(@Oviedimples) reported
Hey @virginmedia your 03454541111 number is not working I need to cancel my contract your chat system is not helping either