Virgin Media outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Hackney, Woodford Green, Walthamstow, Ilford, Buckhurst Hill, Newham, Waltham Forest, Romford, Waltham Cross, Bexleyheath, Poplar, Dagenham, Billericay, and Ingatestone.

City	Problem Type	Report Time
Basildon	TV	30 minutes ago
Hackney	Internet	1 hour ago
Hackney	Total Blackout	3 hours ago
Hackney	Wi-fi	5 hours ago
Woodford Green	Internet	13 hours ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Anna Thurman (@AnnaThurmanLDN) reported 5 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  Helen Reihill (@BBLn15) reported 6 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 8 minutes ago from Sutton at Hone, England

  @virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.

• 
  Wesley Dolly (@wesleyddolly) reported 15 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  PAT WEBB (@nan2thou) reported 17 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 18 minutes ago from Sutton at Hone, England

  @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 23 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Andrew Colman (@scuttyoftheyard) reported 24 minutes ago from Ilford, England

  @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 24 minutes ago from Sutton at Hone, England

  @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

• 
  Debbs Durston (@DEDNaive) reported 29 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  Mark Connolly (@macon1375) reported 31 minutes ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 34 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  therealmasonbrown (@GodofwarBrown) reported 34 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 37 minutes ago from Sutton at Hone, England

  @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

• 
  Richard (@HalloweenJack55) reported 38 minutes ago from Epping, England

  @virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 38 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Andrew Battle (@andy_s_battle) reported 40 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 48 minutes ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Tottenham, England

  @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

• 
  Graeme Puttock (@GraemePuttock) reported 59 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elaine Walsh (@mabaker_moz) reported 14 minutes ago

  @virginmedia I rang your service number and there is an issue in the area

• 
  Frazzz (@FrazzzYT) reported 18 minutes ago

  @virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?

• 
  Pete White (@1Petewhite) reported 19 minutes ago

  @virginmedia Join Virgin Media? VM prosecuted for being cheating bastards. I was a VM customer for years .. took me ages to get out of contract. 500mbps for £14.00 and you hģdont need a home phone. Virgin Media has been fined £28m for repeatedly preventing customers opting out

• 
  Alison Metcalfe (@cocowills) reported 20 minutes ago

  @virginmedia broadband down again!!PR2 area!!

• 
  Vocal and Proud (@Vocalandproudx) reported 22 minutes ago

  The £28 million fine by @Ofcom was long overdue. Hopefully, it sends a clear message to @virginmedia and the rest of the industry that making it difficult for customers to cancel simply isn’t acceptable.

• 
  Nik (@ThingsByNik) reported 23 minutes ago

  One of many reasons I would never go back to Virgin Media, no matter how much of a “good deal” they are offering. Awful company.

• 
  Virgin Media News (@VirginMediaNews) reported 24 minutes ago

  The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

• 
  Rosario Munday (@RosMunday27) reported 26 minutes ago

  @virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful

• 
  Kizzy Lewandowski (@LewyKizzy) reported 26 minutes ago

  @virginmedia 08.07 from 12.25 down again . Why ? How long ?

• 
  Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported 27 minutes ago

  @ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it