Virgin Media Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM1, RM2 and RM5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Romford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Barking, Hackney, Ilford, London, City of London, Brentwood, Newham, Romford, Enfield Town, Chingford, Dagenham, Southwark, Waltham Cross, Bexleyheath and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Barking |
Internet | |
| Hackney |
TV | |
| Ilford |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Nick
(@nickgusset) reported
from
Bromley, England
@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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Andry T
(@andryt1981) reported
from
Enfield Lock, England
@virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Junojac
(@leigh_jacqui) reported
from
Enfield Lock, England
@virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!
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William Pope
(@PopePower) reported
from
Walthamstow, England
@virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Simpson
(@Craig_Simpson82) reported
@virginmedia The text service is worse than the waiting for hours on the phone
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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John Lockdown?What lockdown..
(@metallicageek) reported
Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...
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John Conroy
(@conroy1977) reported
@virginmedia waste of time. was quoted even more for the Gig1 service. your customer loyalty is appalling
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Kenneth Carranza
(@KennethCarranza) reported
@virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?
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Rafael Perera
(@rafaoxford) reported
@virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.
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Tom Ross
(@TomRossi07) reported
@virginmedia Issues in so16 area. Intermittent disconnection every 20 minutes. Your customer service is appalling. Have been hung up on various times, and have been waiting on the phone for 45 minutes.
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Hannah Williams
(@han_18) reported
@virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect
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Alli* 🤜🏼🤛🏼
(@HacktoFlack) reported
@virginmedia But you’re not actually going to do anything to help, are you?
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Simone Laghi
(@Simone_Laghi) reported
@virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?