Virgin Media Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM6, RM2 and RM7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Romford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Southwark, Basildon, Brentwood, Romford, Waltham Forest, City of London, Newham, Dagenham, Woodford Green, Bromley, Gravesend and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine
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Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia No. Nothing. There never is. It’s become part of life but it’s really not good enough. I can see from other customer complaints that I am not alone.
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Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia absolutely the worst and most unprofessional unhelpful and disgusting company when it comes to customer care and service
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖
(@boilourdenim) reported
from
East Ham, England
@virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.
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Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia Internet has been patchy for the last few weeks to say the least but recently almost non existent. Called help desk and followed automated advice, reset router etc a number of times but no joy. This makes it almost impossible to home school my kids. Please advise!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia Their customer advisors give the wrong information and there is no accountability. The absolute worst disgusting unprofessional and unhelpful customer care and service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrMaNeKoPiTe #19🏆
(@mr2sly) reported
@virginmedia why am i paying big money every month for terrible internet connection? All day and every over day it reboots like 3 times a day, and today it cuts out every hour, I’ve had enough of this terrible service.
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Craig Marr
(@craig_marr) reported
@virginmedia They did suggest sending out an engineer but I refused as both my boxes have the issue so don't feel it's a hardware issue and don't want someone in my house trying to fix what looks like a set up issue, especially in the current climate
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Steve
(@stevearcher111) reported
@virginmedia Our broadband, TV and phone services have all gone down. Called customer service and they’re sending an engineer out next Wednesday. App says issue with phone in our area. Is there a wider outage? Person on phone just working to script so couldn’t answer that.
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MrMaNeKoPiTe #19🏆
(@mr2sly) reported
@virginmedia why am i paying fir terrible internet service? Every hour it cuts out & reboots at least 3 times a day, but today every hour it cuts out, seriously I’ve had enough.
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Alex Charing
(@lordcharing) reported
Hi @virginmedia really not impressed with the service for my dad's house. You've cancelled engineer appt without telling us. Engineers have attendance the property without it being logged and wifi has been intermittent for 6 weeks. £93pm for no wifi/TV & awful CService. DM ME.
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Lee
(@jidder42) reported
@virginmedia my email has been down since this evening, told to come back in 1 hour, Now I'm told my details are incorrect (they are not) and I need to contact technical help - They are shut until tomorrow morning ???? Disgusting I cant get in contact - this is a 24hr world now !
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Andy Robertson
(@KirkshawsColts) reported
@virginmedia i have to say i am shocked with the level of service i received today with the issues im getting with my broadband.Still not fixed and cutting out when im on video calls with customers.told i dont pay to get wifi i pay for broadband and if i need a signal drill holes
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ً
(@MUFCnico) reported
@virginmedia FIX YOUR ******* INTERNET
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Matt Day
(@meday72) reported
@virginmedia is your movies on demand service down. Trying to access my service from PA3 4BY retry abs reboot with no joy - is there an issue. #neverworkswhenyouwantit
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Haven
(@Haven64797038) reported
@virginmedia fix Ur internet connection. I have artifacts to farm yk.