Virgin Media

Virgin Media Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM1, RM3, RM6 and RM7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romford, Greater London, England 03/17/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Lewisham, Ilford, Basildon, Tower Hamlets, Southwark, Bexleyheath, Newham, Poplar, Chingford, Enfield Town, Bermondsey, Leyton, East Ham and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLewisham Internet
United KingdomIlford Internet
United KingdomBasildon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • nicoloarena Nicolò Arena (@nicoloarena) reported from Hackney, England

    @virginmedia No, thanks. I need to cancel ASAP

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • SemaSemaemma skineuphoria (@SemaSemaemma) reported from Enfield Lock, England

    @virginmedia Why is this network always playing up so unreliable

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

  • LonglandNick nick longland (@LonglandNick) reported from Sutton at Hone, England

    @virginmedia is there a problem with your tv sevice at mo , in SM postcode

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Have finally checked on line it says it's still down and a fault has been reported.

  • GracialNation gracieface (@GracialNation) reported from Hackney, England

    @virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Yep still not working. Nearly a week now and our next bill has arrived.

  • SamWickett1 Sam Wickett (@SamWickett1) reported from Bromley, England

    @virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 oh please sort it out

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • Knocker75 Karen Holmes (@Knocker75) reported from Dartford, England

    @virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • abzh786 Abbass hussain (@abzh786) reported

    @virginmedia Nearing the weekend and again we're struggling to stay online with decent speeds due to your crappy service!

  • Lisaclegg71 Lisa clegg (@Lisaclegg71) reported

    @virginmedia so unhappy with your company- you sent an email saying my contract was up for renewal and at the bottom you kindly told me how much it would cost for a new customer over £20 cheaper. Thank you for that . Looking forward to going back to sky

  • aubameyang786 Kieran Tierney (@aubameyang786) reported

    @virginmedia With the universal credit broadband can you get a booster to increase WiFi signal

  • MissBKearns Beth Kearns (@MissBKearns) reported

    @virginmedia is there a loss of service in the PR9 area??

  • Lightning338 Mason (@Lightning338) reported

    @virginmedia These issues are ongoing today and have been for about 2 weeks. When I phone you up, it says the services will be down for a few hours in my area. Would be great to finally get my WiFi back :))))

  • enriquecanton5 enrique canton (@enriquecanton5) reported

    @virginmedia @virginmedia impossible to make contact with you. Hours spent on a loop from hell. Utter misery. Terrible service for home broadband! Should be 350mbps but 150 max! Family of 5 just trying to cope with lockdown work & school and get the service we paid for.

  • ReikiGal_TLC Fiona Darby (@ReikiGal_TLC) reported

    @virginmedia contact details please to make a complaint about one of your van drivers ... while driving and on his phone he’s damaged my friends car ... and was verbally abusive when challenged. Hardly a great reflection on your company !

  • WilldenJames James Willden (@WilldenJames) reported

    @virginmedia So amazing customer services after talking to them 3 times about the raised complaint also highlighting here they closed the case because of no contact. Still awful service

  • CiaraRiddell Ciara (@CiaraRiddell) reported

    @virginmedia for the second time today your service has stopped working in BT37.

  • LordMole Gary (@LordMole) reported

    @virginmedia spe? Special skills? Speaking commitments? Spending habits? Tricky this Twitter thing, you just never know when you are about to run out of characters and will get cut off in the middle of a sentence. It can be really frustrating and rather embarrassing for those whose job is res