Virgin Media

Virgin Media Outage Report in Romford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Romford come from postal codes RM1, RM7 and RM6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romford, Greater London, England 05/17/2025 07:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Leyton, London, Bermondsey, Hackney, Walthamstow, Dagenham, Romford, Tower Hamlets, Southwark, Bexleyheath, Enfield Town, Lewisham, Blackheath and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLeyton Internet
United KingdomIlford Internet
United KingdomLondon E-mail
United KingdomLondon E-mail
United KingdomBermondsey Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • bendeguz2701 bendeguz270 (@bendeguz2701) reported from Romford, England

    Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia There is nothing with service could I have a hub 3 ??

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already

  • joel_reich Joel Reich (@joel_reich) reported from Walthamstow, England

    @virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

  • spencer_sian ✨Siany Sparkles 💙 ⭐️🏳️‍🌈💙💕 (@spencer_sian) reported from Bromley, England

    @virginmedia wondering if there are significant issues in the BR7 area -Chislehurst

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

  • _abbimitchell Abbi Mitchell 🔮 (@_abbimitchell) reported from Romford, England

    @virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?

  • _andyhunt Andy Hunt (@_andyhunt) reported from Bromley, England

    @virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?

  • alanpenn Alan Penn (@alanpenn) reported from Tottenham, England

    @michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia The WiFi has problems

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia I’ve never had this problem before

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyHobs Andy Hobsbawm (@AndyHobs) reported

    Dear @virginmedia since every single time I contact support you are ‘busier than expected’, you might consider revising your expectations and hiring more people.🤔

  • martyn39984533 martyn (@martyn39984533) reported

    @virginmedia No problem 👍 just keep losing convection every so often, checked down detector and there’s a lot of reports about the same issues

  • ChrisDoc365 ChrisDoc (@ChrisDoc365) reported

    @virginmedia Please do not include your passport number over email people. Email is not a safe method of communication. Awful that virgin media asked for it

  • DonnaRee123 Donna (@DonnaRee123) reported

    @virginmedia terrible service from @YodelOnline and Virgin chat which has led to me not go ahead with 3 year contract! Not spending 3 years with a company who can’t provide agreed phone/service on time #disappointed seriously reviewing virgin broadband home package now

  • BuckyStilinski 🌟Tammi🌟 (@BuckyStilinski) reported

    @virginmedia They said engineers are trying to fix an issue in the area, but its been a week now. I've had no Internet at all at times and I would like an eta on when I will get Internet. As I said its affecting working from home and is costing jobs!

  • ResidentCov Cov Resident (@ResidentCov) reported

    @virginmedia ... And once again, regular as clockwork, Broadband is no more. Every weekend since the beginning of November. Nothing on the status page yet. How are you still in business with service this bad?

  • M1N10N AdamNightingale (@M1N10N) reported

    @virginmedia Any idea when the email problem will be fixed ? I've had no email for 2 days now, all I get is "Connection error. The service is not available right now. retry"

  • SupremacyUtter We Want Our Ball Back (@SupremacyUtter) reported

    @virginmedia you've don't it again haven't you? GU17 Area complete outage has literally just popped up with W02 and Internet dead too. I am binning you useless tossers.

  • TinaJBrandon Tina Brandon (@TinaJBrandon) reported

    @virginmedia I do not have an account I am not with Virgin and the disruption that you have caused me I will never be with Virgin - maybe your complaints department need to do a little overtime if they are struggling to get back to people in a timely manner !!!!!

  • zaranosaur Zara B (@zaranosaur) reported

    @virginmedia Not really, but thanks for replying: can’t I just email someone some screenshots please and not have to find time in my day to deal with someone else’s administrative error? I’m not even a customer of yours