Virgin Media Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM1, RM6, RM7 and RM3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Romford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barking, Leyton, Romford, Lewisham, Enfield Town, Bermondsey, Ilford, Walthamstow, Basildon, Tower Hamlets, Southwark, East Ham and Charlton.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Danica Corns
(@DanicaCharlotte) reported
from
Camberwell, England
@virginmedia I've had to put the phone down as I have a meeting. Will trying calling back.
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Andi Thompson
(@andithompson) reported
from
Bromley, England
@virginmedia just been on hold for 30 minutes to cancel my service and got cut off by your IVR? Can you help me without me having to dial in again?
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
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Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia The picture begins to stutter and flicker. The tivo box also becomes very slow to respond to remote inputs. Our other tivo box is not affected. Thanks for replying
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Steve Bruck
(@vColossus) reported
from
Bromley, England
@virginmedia - What kind of shocking service is this? After phoning up and receiving an automated broadband test which proved there was a problem. A supposed text message was sent - not received and now your automated support line is too busy to take calls.
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Bromley, England
.@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia Would you tell me when they’re available? I pay for 500G but only get 30, even in the same room as router. Your CS Team are unobtainable, one hour on hold then cut off. Done all the trouble shooting steps!!
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Hi better late than never I suppose. Yes I gave both mine and hers (as alternative contact). Just assumed I’d be primary contact and her secondary. Wondered why I’d not been used that’s all
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Apologies do not resolve the problem.
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Bignewshound
(@wineoption) reported
from
Sutton at Hone, England
@virginmedia unreliable and utterly uncaring when it comes to customer service. Internet has been down and dodgy for 36 hours in Surrey. Pathetic. Can I have the money back please. Shame on you Virgin. Your service is not fit for purpose. Shane on you in these terrible times.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia To just say "we are busy" on the 150 number and disconnect callers is utterly unacceptable. Then on 0345 it just drops you after 45 minutes of hold music. It is as if you are deliberately making it hard for us to cancel......
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Mr B
(@MisterBurak) reported
from
Hackney, England
@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan mayer
(@Ethanmayer1) reported
@virginmedia I WANT TO USE THE ******* INTERNET. YOU ******* BETTER PUT CREDIT ON MY ACCOUNT OR GIVE ME A FREE ******* UPGRADE. THIS IS STUPID. LOTS OF ISSUE FOR THE PASS FEW WEEKS. ALWAYS A HIT AND MISS WITH YOU GUYS.
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elise | particle #05 🎗
(@P1LlowLiv3) reported
@R4nmail_Updates VIRGIN MEDIA HELP SHSHS
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illuusive
(@illuusive) reported
The amount of time @virginmedia goes down is disgraceful. So much money for such poor service
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♡ amy ♡
(@amydxvis) reported
@StevieD3105 @JohnnyDude1983 @virginmedia I’m not sure if I’m being an idiot but if I go to movies (which I think is on demand!) I don’t have the option, it’s either available or I have to have UHD which is rubbish 🙈
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Matthew Bruce
(@dothebruce) reported
@virginmedia your service has been nothing short of a shambles this week. It’s not too often I take my complaints seriously but I’ll be seeing this one through. And people deserve to know how much you’ve messed us around this week!
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John Spencer
(@JohnSpencerTV) reported
Virginmedia pc is down but wifi mobile phone is working. Also tv is working. Concerning got one of those bogus cut off messages today. 150 no help. They're off
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MakhQuack
(@Makhnoor1) reported
@virginmedia I’ve contacted VM they’ve done this already but no luck, if I be honest we might just cancel our contract because there’s issues with both the broadband and landline
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Matthew Bruce
(@dothebruce) reported
The ball is in your court now @virginmedia to sort this out swiftly. I’ve championed your customer service for over 8 years.
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Adam Brooks
(@AdamMJBrooks) reported
@virginmedia @AlanCoo03881503 I’m fully aware that many businesses do this. You don’t have to be the same. Did you know that some also reward customer loyalty? But now that I am quitting and my husband is signing up I will be on the introductory deal anyway - you will have simply wasted resources in the swap!
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Linzi
(@Aggneww) reported
@virginmedia Yes. To no avail. I'm moving, I need to cancel.