Virgin Media outages and service status in Romford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Romford, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 8, 9:13 PM GMT+1.
- Internet (71%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
The latest reports from users having issues in Romford come from postal codes RM2 and RM6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Poplar, Ilford, Romford, Newham, Dagenham, Gravesend, Basildon, Waltham Forest, Bexleyheath, Billericay, Welling, Waltham Cross, Barking, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 6 hours ago |
|
Hackney
|
Wi-fi | 7 hours ago |
|
Poplar
|
Internet | 1 day ago |
|
Ilford
|
Internet | 2 days ago |
|
Ilford
|
Internet | 3 days ago |
|
Hackney
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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carlos miranda ๐ช๐บ ๐บ๐ฆ no๐b ๐ท (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal ๐
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Elmarie Hahn๐ (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over ยฃ1200 a bear for all devices, I wonder what offcom would think
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I canโt give account or anything they say canโt help you donโt think I tried this first
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James Brown (@JammieBun) reported from Enfield Lock, England@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since youโre not providing any kind of service?
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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My Football Shirt (@Slatsman) reported from Bexleyheath, England@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??
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Lewis Allen โ (@_Lewis_A) reported from Romford, EnglandSo @virginmedia want ยฃ288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia can you turn your hold muzak volume down I am begging you
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldnโt have to. Itโs a new issue that other people are having too. I can turn off wifi on my phone and itโs fine. Please tell them who fix things to fix it. Not only me
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Ben Rogers (@eviemae239) reported from Sutton at Hone, England@virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, England@virginmedia My phone is now over two weeks late, which isnโt an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. Iโm not gonna pay my bills with no phoneโฆ
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Itโs arranged (3rd time) for engineer visit tomorrow 4-7pmโฆ. I just hope they donโt randomly cancel again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven (@Steven12109) reported@virginmedia ....and as for your AI.... Who created that - it's nearly as bad as that repulsive Epstein Island like, owner of yours !
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Tamblo (@RonTamblo) reported@virginmedia Virgin media is the worst business to get answers from . Either trying to actually speak to someone rather than a Bott who doesnโt understand. Trying to upgrade due to constant messages saying my box needs upgrade and getting no help is a joke !!!!
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๐พ (@Omersaeela) reportedHi @virginmedia my account has been locked and Iโve been trying to contact support for over 3 hours with no response. I urgently need help because Iโm trying to set up my new WiFi device. Calls are not being answered either. Terrible customer service ๐
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CaperZz (@zZrepaC) reportedWhat ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia
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Emerfly66 @CLLIreland @LCovidirl. #Free Palestine (@Emer49034181) reportedNot only that but they said theyโd call me to discuss next steps . What next steps @VirginMediaIE ?!! What could I possibly contribute to solving the issue. This isnโt good enough @virginmedia. I have friends also experiencing problems with VM .
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sam โ๏ธ๐ฅ๐ณ๏ธโ๐ (@cleantethemiser) reported@virginmedia Been trying all day to get through to someone and now your chatbot has gone down.
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Simon White (@Razor1967) reported@virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.
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Jack Sheldon (@jack6758) reported@virginmedia hi was meant to have an engineer yesterday to do some groundwork outside of my house but they never turned up
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sam โ๏ธ๐ฅ๐ณ๏ธโ๐ (@cleantethemiser) reported@virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.
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CombatPug (@9f46435cb75347b) reported@virginmedia My partner has been trying to contact your company via telephone for near 11hrs! Been on hold for over 3hrs at a time! Awful service we are experiencing contact me/us It is very important!