Virgin Media

Virgin Media Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM7 and RM6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romford, Greater London, England 01/06/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Dagenham, City of London, Enfield Town, Poplar, Southwark, Woodford Green, Bromley, Grays, Newham, Waltham Cross, Waltham Forest, Ilford and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomDagenham TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • ThreePeaceSweet Three Peace (@ThreePeaceSweet) reported from Tottenham, England

    @milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service

  • joana_ferreira1 Joana (@joana_ferreira1) reported from Sutton at Hone, England

    @virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet

  • ModernEccentric Modern Eccentrics (@ModernEccentric) reported from Hackney, England

    @virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia Again the general internet service is fine but every night without fail between 00:00-01:00 my internet will cut out for about 5/10 mins cutting out anything I'm doing. Be it watching something or playing games with friends. It's infuriating.

  • Timnaik Tim Naik (@Timnaik) reported from Camberwell, England

    @virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..

  • keiranpedley Keiran Pedley (@keiranpedley) reported from Enfield Lock, England

    @virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed

  • Corey_XOTWOD Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is ******* ****, sort it outttt

  • agathodaimonix Miguel (@agathodaimonix) reported from Hackney, England

    got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.

  • __dimeji ice (@__dimeji) reported from Enfield Lock, England

    @virginmedia fix your **** connection **** sake

  • Vintage_gent22 Tariq Khan (@Vintage_gent22) reported from Poplar, England

    @HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

  • FcCrea Francesco Crea (@FcCrea) reported from Tottenham, England

    @virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service

  • Corey_XOTWOD Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...

  • ChrisyL1 Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • RichWynne1979 Richard Wynne (@RichWynne1979) reported from Hackney, England

    @virginmedia Still terrible . Currently using 4G in my living room

  • Leeirons Lee (@Leeirons) reported from Walthamstow, England

    Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NAMF247 NickF (@NAMF247) reported

    @virginmedia Yes. Engineer now arranged for Thursday. On checking the latest email from you the new contract is not as agreed over the phone (recorded call this end) Will be making formal complaint and taking legal advice.

  • paul63384494 paul (@paul63384494) reported

    @virginmedia only company I know that when your wifi is not working you can’t actually speak or chat to a human only a bot that can’t do anything pathetic no wonder everyone says avoid virgin like the plague!!!!!!

  • sharmakunaltata Kunal Sharma (@sharmakunaltata) reported

    @virginmedia I am a customer of yours since 2014. I have a very instable Internet connection since 2 months and its affecting my work. Everytime I call customer service they say the next time you call we will replace your router and fix the issue. Awful customer service

  • ajohiwerei Ade✌🏽 (@ajohiwerei) reported

    @virginmedia wifi is the worst!

  • Jaames08 James (@Jaames08) reported

    Tried to renew my @virginmedia broadband/TV contract today, got 3 different prices from 3 agents and they all said that existing customers can’t pay the same as new customers, they have to pay more. Since when did it become cheaper to lose customers? Virgin Media is terrible!

  • StupotSinders Stuart Sinderbury (@StupotSinders) reported

    @virginmedia My online account now says that I'm not a customer anymore. :(

  • TravelFoodBooze Craig and Lisa McKnight (@TravelFoodBooze) reported

    @virginmedia Same here. On a Monday I look even worse. Looking forward to chatting to see if someone from Virgin can help!

  • Knightmayors Alex Magowan (@Knightmayors) reported

    @virginmedia Hello, C-300322101 was my original complaint. C-0104221438 is one another agent created and resolved (not sure why). They said it would mean I would get a call back but I still haven't recieved one.

  • defebe dave stead (@defebe) reported

    @virginmedia okay, so you can't order a remote from the website as when you try, it fails. But the rest of the site is just so flakey. I find it hard to believe "you/vm" don't know this. Surely you track errors via some sort of analytics? "confirmation?"

  • CathRob92343204 Cath Roberts (@CathRob92343204) reported

    @virginmedia No, you want customers who have been with you years to pay more than other customers. We are not asking straight after or while in a deal we have been paying more than the top bundle for a far less service out of contract. Plus the insistence to get a sim we don't want?