Virgin Media

Virgin Media Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM1, RM6, RM5 and RM7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romford, Greater London, England 04/26/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Romford, London, Hackney, Bermondsey, Ilford, Southwark, Upminster, Enfield Town, Tower Hamlets, Bromley, Dagenham, Tottenham, Lewisham, Poplar and Leyton.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met

  • JPUrecords JPU Records (@JPUrecords) reported from Enfield Lock, England

    @Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!

  • contact400 nobbly bobbly (@contact400) reported from Romford, England

    @virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    @virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?

  • AlexDonelly1 themusiccurator.com (@AlexDonelly1) reported from Enfield Lock, England

    @virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.

  • AljazSkorjanec Aljaz Skorjanec (@AljazSkorjanec) reported from Enfield Lock, England

    @virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....

  • gemmaleigh_h Gemma Holyoak (@gemmaleigh_h) reported from Camberwell, England

    @virginmedia It says no known issues when it’s still not working. It did the same yesterday

  • SalKarakis Salih Karakis (@SalKarakis) reported from Enfield Lock, England

    @virginmedia can you please sort the connection problems! Why do we pay money for something that’s not working properly

  • athleticresults Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help

  • carolhegs Cazza (@carolhegs) reported from Eltham, England

    OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined

  • GoodMuseApp G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • athleticresults Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working

  • k8_thornton Kate Thornton (@k8_thornton) reported from Camberwell, England

    @KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.

  • ClairePriestl8y Claire Priestley (@ClairePriestl8y) reported from Camberwell, England

    @virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dp_182 .. (@dp_182) reported

    @virginmedia has great speeds when it actually works! Never get good Wi-Fi signal in my room! So bloody annoying! considering I pay a fortune every month for your services! SORT IT OUT

  • sarwar_k Sarwar Khan (@sarwar_k) reported

    @virginmedia 1st appt rescheduled to 8 July only to be told repull needed. Earliest appt is 27th with install set for 28th. Surely you can help your new customers left waiting a month for internet? What can you do to help??

  • MartinHope5 Martin Hope (@MartinHope5) reported

    @virginmedia Done all this. Told there was outage on Wednesday. Checked app and there was not. Now waiting for engineer on Monday. Very disappointed but not surprised at poor customer service

  • DanGroom22 Dan Groom (@DanGroom22) reported

    @virginmedia Hi, I’m trying to find out if I can access your broadband services at my property. Raised a request on 24th June and still not heard anything, could you help please?

  • Tarlach1931 Tarlach Mac Dhónaill (@Tarlach1931) reported

    @virginmedia Thank you, I logged it with customer service last evening. Will check when passing and let you know.

  • DatProJoYT DatProJo (@DatProJoYT) reported

    @virginmedia Where ******** is your live chat so I can talk to someone about your abysmal service.

  • nikzeb Niki Grimmett (@nikzeb) reported

    @virginmedia So you’ve done it again! Left my 90/92 year old in-laws without a telephone and TV again. For the vast amount of money that you charge them each month you don’t even offer a reasonable level of customer service, No one available to assist and your offices are CLOSED

  • Topping1966 Ben Topping (@Topping1966) reported

    @virginmedia. Please review contact history notes. Thi is absolutely shocking service

  • Tibbz17 Tibbz (@Tibbz17) reported

    @virginmedia LISTEN HERE BUDDY!... Internet's not been too bad today... good job.

  • VLV_BaldEagle chris soper (@VLV_BaldEagle) reported

    @virginmedia i cant access my account on the my virgin media page keeps saying bad request please help as i am trying to activate my free 18 months netflix