Virgin Media

Virgin Media Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM6, RM2 and RM7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romford, Greater London, England 12/17/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, City of London, London, Poplar, Hackney, Brentwood, Dagenham, Waltham Cross, Newham, Southwark, Waltham Forest, Enfield Town, Coldblow, Basildon and Bromley.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPoplar Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!

  • the_tickners Stuart & Sarah (@the_tickners) reported from Bromley, England

    @virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bexleyheath, England

    @virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.

  • StefanANASTASE3 Stefan ANASTASESCU (@StefanANASTASE3) reported from Bromley, England

    @virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • LawroGardiner Lawrence Gardiner ➡️ (@LawroGardiner) reported from Basildon, England

    @Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • StefanANASTASE3 Stefan ANASTASESCU (@StefanANASTASE3) reported from Bromley, England

    @virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bromley, England

    @virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.

  • jcarphotography Jason Carlin (@jcarphotography) reported from Romford, England

    @philsteer64 @virginmedia Ditto. Exact same issue

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Right let's get this straight then never say anything as stupid as your last comment.. The whole f"ing Pro kem is that despite continuous declaration a that uoj would send the pa k sout you didn't... So don't be waffling your trite off the screen responses... Virgin is just crap

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • bexhoops Wayne Sumner (@bexhoops) reported from Crayford, England

    @rajeevdatta @RuislipR @virginmedia My problem is...I live right at the furthest point from the bt exchange so by the Time it gets to me it’s as slow as hell..that’s why I went virgin...expensive

  • karl_holden Karl Holden (@karl_holden) reported from Gravesend, England

    @virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aiden2310 Aiden (@aiden2310) reported

    @virginmedia why has your Internet just gone down when I am watching the royal rumble.

  • khurrumarif02 Khurrum (@khurrumarif02) reported

    Virgin media went from the best Internet provider to ******* garbage. And their excuse is there's too many people using it in your area. Fix it then you bellends. Pay for 500mb and get garbage latency. Wakers also buying > 100mb to stream ******* Netflix. Go get bt or some ****.

  • mamun1312 mamun (@mamun1312) reported

    Anyone else with virgin media and broadband is down???

  • Emily_rgn Emily (@Emily_rgn) reported

    @virginmedia I have been on hold for 1.5 hours, then hung up on, written a complaint on your web form when pressing submit it clears the form without sending, and now cannot get through to anyone on your help desk. Less than useless, would never recommend 😡 #customerservice

  • GuseensLV Gusts Golubevs (@GuseensLV) reported

    @virginmedia no one is using my internet and from 200mb/s dropping to 20mb/s or less WTF Virgin have contacted you have check services its allways saying everything running smoothly FIXIT THEN!

  • Thomasf44083099 Thomas forrest (@Thomasf44083099) reported

    the virgin media website is still down for anyone trying to log in #virginmedia #virginmediadown

  • mricycold John Gribben (@mricycold) reported

    @virginmedia I haven’t made any of the adjustments you suggest and I’m still having horrendous issues with WiFi dropping out so I need to do something. However, my devices are mobile so sometimes close to the router and sometimes further away - are we meant to reconnect each time we move?

  • DEPtones 🇩🇪 DEPtones ⚒️ (@DEPtones) reported

    @virginmedia Not much help today. Virgin login for Sky Sports didn't work yet again so missed all sport and live football today, and it only just started working. Seriously slow getting this fixed and very slow response to upset customers who had their sport viewing ruined, twice in 2 weeks.

  • Sharron_22 Sharron (@Sharron_22) reported

    Virgin Media constantly buffering on Netflix and there's no customer service! Ring them they hang up love owt like this @virginmedia

  • andylardner Andy (@andylardner) reported

    @virginmedia Hello, sorry for the late reply, I have been having trouble ‘staying connected’.! As I mentioned in the first tweet, I can’t get through on 150. WiFi worse than useless and another week of homeschooling coming up. Pity you’re not as good at fixing issues as removing money from me