Virgin Media

Virgin Media Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM6, RM1 and RM5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romford, Greater London, England 11/06/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, London, Southwark, Dagenham, City of London, Brentwood, Romford, Barking, Newham, Beckenham, Poplar, Waltham Cross, Gravesend and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomHackney Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • NickMillerUK Nick Miller 🇺🇦 (@NickMillerUK) reported from South Ockendon, England

    @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

  • PJacksonClark #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • WhiskyOneIce Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July

  • rhymerrigby Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • macon1375 Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡

  • macon1375 Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

  • NickMillerUK Nick Miller 🇺🇦 (@NickMillerUK) reported from South Ockendon, England

    @virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.

  • markatpt Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • markatpt Mark Armstrong (@markatpt) reported from London, England

    @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

  • macon1375 Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

  • macon1375 Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nikki_b_82 nicola brown (@nikki_b_82) reported

    @virginmedia It doesn’t seem to be back on here, the wifi has now gone down aswell!

  • nikki_b_82 nicola brown (@nikki_b_82) reported

    @virginmedia Here’s hoping the service has been terrible recently!

  • chrissytravel Chrissy Travel - Darrell James Travel (@chrissytravel) reported

    @virginmedia Are we getting any compensation??? A lot of people only have the TV to keep them company so not a small problem when not working

  • Mihir38672071 Mihir (@Mihir38672071) reported

    @virginmedia Very disappointed. I ordered a broadband on 26th Nov and it was supposed to be delivered on 1st of December and today is the 4th and still no update on my broadband. I have a submission today, how am I supposed to complete it without internet? I need resolution.

  • MietzieK *Hanage* (@MietzieK) reported

    @virginmedia When you fixing the issue? My connection drops every 30secs do you know how frustrating this is?

  • localdriver2 localdriver (@localdriver2) reported

    @dosh100 @virginmedia Mine went off around 3am, but eventually came back when VM decided to restore the paid for, but not compensated for, service. All this chaos because of a power cut, something VM clearly thought would never ever happen! Thoughts with those in Scotland still without power.

  • Jay_McB Jason Brown (@Jay_McB) reported

    @virginmedia what is the point of virgin media offering support on twitter, for them to simply say Call support on the phone.. support via twitter is a joke

  • KaineW11 KW (@KaineW11) reported

    @virginmedia worst internet you can get honestly. Stay away from them. Robbing a living these lot internet is awful. Signal weak as piss it’s a joke paying money for what????

  • Therealnigelcw Nigel C Williamson (@Therealnigelcw) reported

    @virginmedia Of course they will - they are usually the good guys. Still only 6 more months and I can go elsewhere. Never had 1 outage in 15 years of Sky. Get 1 each month with you.

  • robtongeman Rob Tongeman (@robtongeman) reported

    @vmbusinesshelp @vmbusiness Sort your #crap #broken #virginmediabusiness service out now. Happening again right now…. How the hell am I supposed to look at the tracker ??🤬🤬🤬 it’s internet is down !!!