Virgin Media Outage Report in Romford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Romford come from postal codes RM1, RM3 and RM6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Romford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Leyton, London, Walthamstow, Bermondsey, Tower Hamlets, Ilford, Hackney, Enfield Town, Romford, Dagenham, Southwark, Deptford, Lewisham, Woolwich and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Leyton |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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David Carpenter
(@dizzleeducation) reported
from
Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
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Mark Sapsford
(@Mark_Sapsford) reported
from
Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Ade Liard
(@AdrianLiard) reported
from
Bromley, England
Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Charles Howarth
(@HowarthCharles) reported
from
Hackney, England
@jonwensley @virginmedia Just wait until you try to cancel!
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Vics. 💙
(@afcvicki) reported
from
Hackney, England
@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
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VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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Yasir (￣(工)￣) Khan
(@yas326) reported
from
Sutton at Hone, England
@virginmedia It just says, it looks like you are having trouble connecting
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Norris
(@TurnipWobble) reported
@virginmedia How many times can you say a problem is sorted and not deal with it. Do you have any idea the amount of further distress you are causing?!
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Paul Davidson
(@PaulD1986) reported
@virginmedia is there any chance I can speak to a member of staff please your online help and automated phone service is a minefield
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Laura Winder
(@llwinder) reported
@virginmedia I have zero internet for over an hour and it kept disconnecting. So clearly that didn't fix things! Nothing any of your engineers and teams have done have fixed the issue. Continued
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
@virginmedia I can tell you that the young chap I spoke to the other day - Mohammed - has been an absolute star and put the rest of @virginmedia customer service to shame. Unfortunately, neither time I've spoken to him has resulted in a customer satisfaction survey being sent. 5 stars tho.
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Connor
(@Connornet) reported
@virginmedia Nope, I get an error saying No RF signal connected. I don’t think the cables from the street are working because they’re just two single cables, no wall termination
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Kenny Watson
(@KennyWatson86) reported
@virginmedia Called that number and it just states there aren't issues in my post code area, press 1 for more options and to register that I have no internet and it just sets up a text alert.
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babyduck
(@babyduck999) reported
@virginmedia perhaps someone would like to DM me to explain why you've sent an alleged os debt of £36.39 to a debt rec co? I left my SIM only contract last year giving you appropriate notice & paid up in full. Mainly because your Comms are awful. This is a perfect example.
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Graham Ibbeson
(@ibboart) reported
@virginmedia Can anybody at Virgin be proactive, and help to resolved my Blackout situation, rather than just apologising for not prioritising a vulnerable customer? I do understand the field team are very busy, however, there must be some leeway for manoeuvrability.
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Jim Symonds
(@JimSymonds) reported
@virginmedia Another fob off. Not good enough. You've had 4 months & have broken promises (which I have in writing) to fix this dangerous piece of your equipment.
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Burns.
(@tomburns24) reported
@virginmedia any idea when internet will be back in SW12, been down all morning?