Virgin Media outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Waltham Forest, Hackney, Poplar, Newham, Dartford, Romford, Basildon, Buckhurst Hill, Waltham Cross, Dagenham, Bexley, Grays, Brentwood, and Epping Forest District.

City	Problem Type	Report Time
Ilford	Internet	2 hours ago
Ilford	Internet	8 hours ago
Waltham Forest	Internet	11 hours ago
Hackney	Wi-fi	12 hours ago
Poplar	Internet	1 day ago
Hackney	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Mark Connolly (@macon1375) reported 34 seconds ago from Crayford, England

  @virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal

• 
  James Brown (@JammieBun) reported 5 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Helen Reihill (@BBLn15) reported 7 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Andee Byford (@BobCratchitt) reported 8 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Manny Montanaro (@MannyMontanaro) reported 22 minutes ago from Enfield Lock, England

  @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

• 
  Helen Reihill (@BBLn15) reported 23 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 23 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 24 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 27 minutes ago from Sutton at Hone, England

  @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

• 
  Going for Gold (@Gold_Accounting) reported 29 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Andrew Colman (@scuttyoftheyard) reported 32 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 33 minutes ago from Romford, England

  @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

• 
  PAT WEBB (@nan2thou) reported 34 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 44 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Andrew Battle (@andy_s_battle) reported 44 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 50 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Graeme Puttock (@GraemePuttock) reported 53 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Derrick Brown (@DerrickSWB) reported 56 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 58 minutes ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  Ben Rogers (@eviemae239) reported 59 minutes ago from Sutton at Hone, England

  @virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pat (@wfc2000uk) reported 6 minutes ago

  @virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.

• 
  🇮🇪rampage🇮🇪 (@oldschool1983) reported 7 minutes ago

  @virginmedia im trying to get tru to yous the past few days and cant because its all these stupid ai bots how long is this going on and when is there going to be humans to take my call I need to talk to someone over the phone ASAP dont want to be texting. my broadband is gone ?

• 
  KevJ (@KevvyJ63) reported 8 minutes ago

  This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!

• 
  Ant Hodges (@anthodges) reported 10 minutes ago

  @virginmedia No inconvenience - I’m asking if I can charge you if your engineer cancels on me and wastes my time as you had to remind me many time that I would have to pay you of if I cancelled - I think it’s only fair that I can if you cancel.

• 
  Ade Luxton (@adelux68) reported 12 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  Virgin Media News (@VirginMediaNews) reported 14 minutes ago

  Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old girl, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 17 minutes ago

  @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

• 
  Andrew Birt (@MacBirt22) reported 20 minutes ago

  @virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles

• 
  Kathy Miller (@KathyMi25429227) reported 22 minutes ago

  You say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia

• 
  John Moore (@JohnMoo99882213) reported 25 minutes ago

  @bmstewart2004 This is exactly why I cancelled my Virgin Media subscription and moved to BT over 5 years ago. My bill went down from over £100 a month to £42 a month. When my contract is up for renewal I make contact and negotiate a deal. I am now paying £39 a month for broadband & TV package.