Virgin Media

Virgin Media Outage Report in Welling, Greater London, England

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The latest reports from users having issues in Welling come from postal codes DA16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Welling, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Welling, Greater London, England 07/08/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Welling, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Streatham, Romford, East Ham, Croydon, Holborn, Poplar, Hornsey, Balham, Hackney, Mitcham, Southwark, Bexleyheath, Leyton and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomStreatham E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Welling, England

Latest outage, problems and issue reports in Welling and nearby locations:

  • declan1968 Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • declan1968 Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

  • Ashley_Rhysss #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • leighbooker Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

  • drawing_daily Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • WilsonJevelyn Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • ameehan71 Alex (@ameehan71) reported from Bromley, England

    @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • CarolB29041964 Carol Dover (@CarolB29041964) reported from Stifford, England

    Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

  • stuart_foy foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • GlueWhichBinds Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CDPL1 Chris L (@CDPL1) reported

    @virginmedia Absolutely no trust in Virgin Media now. Overseas call centre less than useless. You just take my money every month and provide a service that usually fails 2 or 3 times a week. Alleged that you notify me of failures but you don't see them.

  • SpoutHandle Gary (@SpoutHandle) reported

    For such a BIG company, that was downright appalling from @O2 and @virginmedia this morning trying to just get onto Priority never mind Ticketmaster. Shambles!! #LewisCapaldi

  • emma_tr4_rhinos emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @virginmedia Who's at fault u or skysports was cricket simliar issues picture laggy no sound action and Premier league 502 what happens if I check and it's not back on

  • emma_tr4_rhinos emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    No sound for full 80 mins no attempt to fix or let us no @SkySports @virginmedia joke of a service

  • Sherl06303 David Holmes (@Sherl06303) reported

    @virginmedia Guess what - a bit more weather about and Sky Sports Cricket goes down again. Done all the “it’s your fault/reboot” stuff to no avail. Virgin Media really are pants sometimes.

  • alexcossor Alex Cossor (@alexcossor) reported

    @virginmedia @KeithFollett I have same issue - on cable TV on virgin media TV box

  • ChrisAv11542658 Chris Avery (@ChrisAv11542658) reported

    @IndieB78 @SkySports @virginmedia Come on. SKY, can you change the channel it's on, 504 still not working

  • Larry_200885 Larry (@Larry_200885) reported

    Anyone having issues with @SkySports on @virginmedia ? Keeps going off but other channels are fine.

  • ddphotograph Dominic DEAN 📸 (@ddphotograph) reported

    Its like living in the dark ages here in Kent. No internet from @virginmedia and no phone signal from @o2

  • Dd_iyi DanUyi (@Dd_iyi) reported

    @virginmedia I am being bombarded by your sales agents trying to sell one package or the other to me in disguise to extend my contract. Immediately I tell them about the poor service, they hang up the phone right away. I'll advise people to avoid virgin media -they are out for the money.