Virgin Media Outage Report in Welling, Greater London, England
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The latest reports from users having issues in Welling come from postal codes DA16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Welling, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Brentwood, Islington, Ilford, Croydon, Hackney, Southwark, City of Westminster, Purley, Mitcham, Dagenham, Chigwell, Harringay and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Brentwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Darren Hall
(@dhall1ootball) reported
from
Biggin Hill, England
@virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia router says access denied for internet connection and I’m without broadband service.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia Please call me you have broken data protection rules and I still can't get through
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia So the day after giving feedback regarding a technical visit I find that the password given to me for the replaced router is suddenly no longer valid. Left without expensive WiFi & still paying for it. Your ‘service’ is a total joke.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Michael harrison
(@mackenziedarcy) reported
from
Grays, England
@virginmedia Spoke to your team, they were no help what so ever. Basically said you have 2 years left on your contract LIKE IT OR LUMP IT
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Mandy
(@Mandyped1007) reported
from
Bromley, England
@virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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Peter Boxer
(@peter_boxer) reported
from
Bromley, England
@virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail
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Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝔸𝕧𝕒 𝔸𝕦𝕤𝕥𝕖𝕟
(@Ava_Austen) reported
When Virgin Media goes down over the entire area so 4G is whack as all virgin media users are overloading the network 🙃
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ronnie
(@a1ronnie) reported
@virginmedia how long has this been going on ? Virgin Media Outage in Margate, Kent, England any chance of some service some time?
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richard gibbs
(@mmmmmm____cake) reported
@virginmedia I've been speaking to your online chat for 2hrs spoken to 2 people who have been no help at all and told to call customer service....there's and hours wait time to speak to an advisor....customer service is a joke
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ronnie
(@a1ronnie) reported
@virginmedia when is the service being restored ? Virgin Media Outage in Margate, Kent, England
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Frank Ashworth
(@frankash) reported
@virginmedia your horrendous customer service never ceases to amaze me, 40 mins on chat being passed around teams it shouldn’t be rocket science this stuff 😡
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doughowarth
(@doughowarth) reported
@virginmedia Nothing on service status
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Mick
(@mickamy11) reported
@virginmedia Need to get in contact with someone who is suppose to be switching me over to my NEW house. My OLD house has been disconnected, but on the switch over date engineer was unable to run cables into my home has their isn't any running down my street to my house 😡😡
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Michelle Bonner 🏴
(@Michelleb0411) reported
@virginmedia I was cold called by a customer services agent to sell me the products they advised me to leave sky after 15 years and they would give me same deal!! The agent has spoken to colleges etc numerous times there is substantial notes on the account! Disgusting customer service
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Jade MacFarlane
(@MissScottyGirl) reported
@virginmedia wow you guys are shocking!! 1hr using your online chat to then be told the person I’m talking to can’t do anything and he’ll put me through to Cust Relations. Only to then find out, they closed at 6pm!! Bravo!! Great customer service! This is why I want to leave!!!
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Magic Ice
(@MagicIce) reported
@BlueandQueenie @UndeadIrish @QueenieandBlue I got a key last night and downloaded it but my virgin internet has been down for last 8hours #virgininternet #brokenvirgin #virginmedia