Virgin Media Outage Report in Welling, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Welling, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Croydon, Bermondsey, Ilford, Southwark, City of Westminster, Upminster, Tower Hamlets, Mitcham, Bromley, Dagenham, Harringay and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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William
(@willbassoumba) reported
from
Camberwell, England
Virgin media is down and I actually have to talk to my family… yuck.
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Richard Noble
(@Richard09499442) reported
from
South Ockendon, England
@virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Lusitano71
(@Lisboadolphin71) reported
from
Camden Town, England
@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@philclarke0170 Virgin media seems to be the problem
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Adam H-Matthews
(@AdamHMatthews) reported
from
Camberwell, England
@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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SA Punk
(@michaelsamuels4) reported
from
Hackney, England
@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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AJ
(@appariciojunior) reported
from
East Ham, England
Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Richard Noble
(@Richard09499442) reported
from
South Ockendon, England
@virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@Aggro_Beard) reported
@virginmedia F1 and premier League seem to be the worst quality channels. Normally I'd watch the footy on "main event" as it's slightly better but that wasn't an option last night
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Steve
(@TheMafiaMonkey) reported
@virginmedia how do I get a new router my white hub3 looks like a smoke in my house its turned yellow 🤔 I don't smoke and its not in the sun how can we fix the issue
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Katie Ling
(@KatieLing) reported
@virginmedia I cant make the appointment, the next is a month away but I'd still be paying for it. Asked to cancel my upgrade and all the lady has done is cancel the technician. Can't get through to anyone on the phone. What do i do now I'm paying (more than quoted) for something I don't have
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Kona (Dragonfox Lounge)
(@Kona_Tat) reported
@virginmedia Been trying to pay, over your payment line and app/website but all 3 of my cards get denied, we had a direct debit set up, twice we've set one up, and nothing goes through. You don't have a custom service phone nor do emails or live chats sort anything out so I'm getting charged
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Hubrishunter
(@hubrishunter) reported
@virginmedia Also those who need to give you EXACTLY 30 days notice. If you don’t resolve their issue on day 30 means they have to pay another month. If they try before you charge a disconnection fee on top. Shameful practice
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jack Gray
(@jacktamlyn25) reported
@virginmedia When I'm paying for a service it shouldn't generate work for me, but I'll take your advice and have a go.
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ithacathecentreofyou
(@ithacacenter) reported
@virginmedia I am without internet. Tried rebooting. No customer service. This is not good enough
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Simon Sutcliffe
(@SimonSutcliff10) reported
@virginmedia Been on the phone twice for over hour waiting for reply’s get through to your technical dept to get cut off. What ******** is going on.
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Retro Box Room
(@RetroBoxRoom) reported
So how many @virginmedia customers are waiting for them to turn everything back on again since going down yesterday morning? #InternetDownSept2022