Virgin Media Outage Report in Welling, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (25%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Welling, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Dagenham, Southwark, Hackney, City of Westminster, Waltham Forest, Romford, Poplar, Mitcham, Camden Town, Newham, Ilford, Carshalton and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Dagenham |
TV | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
-
Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
-
Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
-
Scott Richardson
(@scottrich72) reported
from
Romford, England
Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!
-
Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke
-
Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
-
Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
-
Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Just if you needed one more reason for never again to buy from @virginmedia
-
Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
-
Gillian Hudson
(@JillHudson21) reported
from
Camden Town, England
@MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.
-
FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
-
FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
-
MAYOR OF DUNLOE 🎖⚒
(@MayorofDunloe) reported
from
Hackney, England
@virginmedia my on demand has gone down 😭😭😭
-
Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
-
June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
-
Kamal
(@kamal4268) reported
from
Poplar, England
@virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.
-
antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸UK/Fr/100% EU
(@A_D62) reported
from
Islington, England
@Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service
-
Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it
-
Rose Cooney
(@rosecherished) reported
from
Bromley, England
@WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x
-
Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
-
Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Greg Shanley
(@gregtherock) reported
@virginmedia Hi wonder if you can help my wifi keeps creashing,rang the call centre ,told nothing they can do ,not great as been a customer 15 years Greg Edinburgh.@gregtherock
-
Nathanael Rouillard
(@ScienceOfDesign) reported
@virginmedia That sounds like that's not my problem. After being patronised and insulted, and your business decision not to let us self serve our service cancellations.
-
Jane Wells
(@lanepacer) reported
@virginmedia I'm on the phone to them now, jumping through flaming hoops to give them passwords, account numbers, bank sort codes and they say they want 30 days notice! I've been trying to cancel for months.
-
iii
(@iii53878382) reported
@virginmedia Broadband down AGAIN L23 area Liverpool. Price of package goes up, service gets even worse 🤬🤬
-
🌌🌌🌌
(@guylundo) reported
@virginmedia I can't change my password to get into my mobile account, it's been months. I cannot press the continue button to confirm my new password, it just doesn't work. Tried different browsers etc
-
guangmei
(@guangmei) reported
@virginmedia An email was received that the first complaint had been resolved and closed. I was expecting a phone call from the supervisor and a resolution. The second was regarding the 1st complaint on why it was closed without discussion. So no wasn’t a duplicate complaint.
-
Rico
(@riccardochapman) reported
@virginmedia Hi. I can't seem to get logged into My Virgin Media. Not recognising my logins or account details. Can you help?
-
melanin monroe
(@wolfdiddles) reported
@virginmedia there’s no service issue in the area. why does the broadband only work when you’re standing within a 1m radius of the box?
-
graeme
(@heygraeme) reported
@virginmedia We’ve been told every time we report the issue 10pm. Every time we call it’s 10pm fix. Fed up with pre-determine responses. Can you DM me so I can elaborate?
-
ian bidwell
(@_Bidders_) reported
@virginmedia That's all very well saying if I'm unable to discuss.... I simply can't get through because your customer service is laughable. Re written request, can I back date it to the 27th January when I first started trying to get through?