Virgin Media outages and service status in Welling, England

Problems in the last 24 hours in Welling, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welling, England

The most recent Virgin Media outage reports came from the following cities: Romford, Newham, Ilford, Southwark, Hackney, Poplar, Bromley, Dartford, City of London, Dagenham, Bexley, Orpington, and Bexleyheath.

City	Problem Type	Report Time
Romford	Wi-fi	2 hours ago
Newham	Wi-fi	5 hours ago
Newham	Internet	16 hours ago
Ilford	Wi-fi	18 hours ago
Ilford	Internet	24 hours ago
Southwark	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Welling, England

Latest outage, problems and issue reports in Welling and nearby locations:

• 
  Mark Connolly (@macon1375) reported 15 seconds ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  Derrick Brown (@DerrickSWB) reported 4 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 5 minutes ago from Sutton at Hone, England

  @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

• 
  Carol Dover (@CarolB29041964) reported 9 minutes ago from Stifford, England

  Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 9 minutes ago from Sutton at Hone, England

  @virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.

• 
  travelling Adam (@TravellingAdam) reported 11 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Mark Connolly (@macon1375) reported 14 minutes ago from Crayford, England

  @virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!

• 
  Alex (@ameehan71) reported 27 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Claire Champion (@Champion3Claire) reported 27 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  marksonofjohn (@marksonofjohn) reported 32 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Mamba 〽️🦋 (@imbranzo) reported 34 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Tim Hyson (@timhyson) reported 35 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Andee Byford (@BobCratchitt) reported 36 minutes ago from Romford, England

  @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

• 
  A voice only (@Avoiceonly2) reported 39 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  anne hill (@gorgeousuk) reported 41 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Helen Reihill (@BBLn15) reported 50 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Helen Reihill (@BBLn15) reported 50 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 55 minutes ago from Sutton at Hone, England

  @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

• 
  anne hill (@gorgeousuk) reported 60 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Wesley Dolly (@wesleyddolly) reported 60 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Harding (@Harding85Jh) reported 1 minute ago

  @virginmedia Again @virginmedia still hasn't fixed the problem regarding red button what a shambles

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 2 minutes ago

  @virginmedia 2 hours on to your resolution team on Friday agree a package and then you remove everything I have I am furious

• 
  Sam Rees (@SamReesO) reported 2 minutes ago

  @Keiran_Mark @StephenP311275 @virginmedia Yeah I know but it doesn’t always work out that way. Especially when watching live sports like F1. They only give you highlights not the full programme. Actually just found out you can get SkyQ if you call them. But point is their customer care is no better than Virgin now.

• 
  Carole Yeo 🌻 (@Carolestfc1) reported 5 minutes ago

  @virginmedia You've been "working on it" for days. I dont want to have to watch on a poxy little screen I want the service you get paid to provide. How much are you refunding sky sports customers for the loss of service ?

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 6 minutes ago

  Yet again Carnt watch bulls vs wigan red button issues errors joke @virginmedia @SkySportsRL @SkySports ruined night again

• 
  Nitroman 🇬🇧🇺🇸 (@Nitromanuk) reported 8 minutes ago

  @TheFreds I've been with O2 since the very beginning and never had a problem. Even better now they've teamed up with virgin media.

• 
  CliveR (@CliveR39) reported 10 minutes ago

  As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

• 
  Evelyn Taylor-Williams (@EvTayWill20) reported 11 minutes ago

  Dear @virginmedia WHY has my tv package and WiFi gone down? Can't even get BASIC channels #VirginMedia

• 
  Edward Barnett (@BarneeEb) reported 12 minutes ago

  @virginmedia have you now sorted the problem or will the next game be the same? We're paying for a service you're not providing. I assume you'll be compensating accordingly. 2 games, 2 failures. #useless

• 
  Ryan (@SarkySodRyan) reported 16 minutes ago

  @virginmedia you've sent me messages saying you'll charge me for not sending back my old box.... Despite me telling you the new one doesn't work. This is what it displays. Tried calling your customer service number and - as always - I can't get through Any idea what to do? R