Virgin Media outages and service status in Welling, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Welling, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 18, 10:27 PM GMT+1.
- Internet (63%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (5%)
- TV (5%)
- Phone (2%)
The latest reports from users having issues in Welling come from postal codes DA16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Welling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Welling, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, Poplar, Southwark, Welling, Bromley, City of London, Newham, Dagenham, Orpington, Barking, Tower Hamlets, Lewisham, Romford, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
TV | 7 hours ago |
|
Hackney
|
Total Blackout | 8 hours ago |
|
Poplar
|
TV | 2 days ago |
|
Poplar
|
Internet | 2 days ago |
|
Ilford
|
Internet | 2 days ago |
|
Poplar
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia And now the service checker doesn't seem to be working either....
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Andee Byford (@BobCratchitt) reported from Romford, England@virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests
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Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, England@virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Mamba 〽️🦋 (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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My Football Shirt (@Slatsman) reported from Bexleyheath, England@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia
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Alex (@ameehan71) reported from Bromley, England@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, EnglandCurrently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, EnglandVirgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England@virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Addy (@iadnan9) reported@roisinecarr @virginmedia @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste
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Waggy Mama (@WaggyMama) reported@footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia
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gemma kerr (@gemkerr81) reported@virginmedia Paid to watch the football and have not been able to watch half of it as internet id awful today
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Clive Carter (@clive_carter01) reportedWhy the hell are @virginmedia so poor??
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Lisa Cooper (@lisalulabelle75) reported@virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡
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Hank (@Hank83416250473) reported@TrapitJon @virginmedia Shocking mste, been down since Friday, got a fix time and date of tomorrow at 4pm
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HTL83 (@HTL832) reported@virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated
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GlenEagle. Better society now for disabled. (@BurnheadMax) reported@virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.
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Lee Black (@leeb9972) reported@virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(
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Paul James Smith (@PaulJamesSmith4) reported@misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.