Virgin Media Outage Report in South Ockendon, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Rochester, Basildon, Newham, Gillingham, Bromley, Longfield, Dagenham, Dartford, Romford, Woodford Green, Chigwell, Brentwood and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!
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Death Vader
(@majugipoo) reported
from
Romford, England
Hey @virginmedia. My broadband has been down for 2 hours and your website says it's fixed but my modem says otherwise and no amount of reboots has changes this.
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Danny-lawrence-BEM-BCAc
(@MRDannyLawrence) reported
from
Billericay, England
@virginmedia me19 postcode broadband down please advise
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.
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• lolly
(@_240797) reported
from
Bromley, England
virgin media is absolute ****. thankfully my contract ends in a few days kmt.
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?
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Mandi Martin
(@jamzack) reported
from
Romford, England
@virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Anne morrison
(@54mum) reported
from
Bexleyheath, England
@virginmedia please forward me the UK telephone number for complaints. Too long to explain the awful service received. I have complained via email but the saga continues! No reply to latest email. Thank you
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@VirginMediaCorp Shame your awful service has caused me to leave and I am sure @richie_errol wikl be following suit soon!! @virginmedia #servicefailure
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
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Marc Gallagher
(@marcgallagher82) reported
from
Rochester, England
@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@richie_errol @virginmedia I have had the same for years and have now gone to sky. I also called sky to cancel and start again so could get 100 cash back via quidco and they have me 100 credit on my first bill. More customer service in 3 mins from sky than 15 years from @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Olly Walker
(@odwalker94) reported
@virginmedia is hideous company with the WORST internet on the planet that ****** old **** branston is a minging thief
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.
(@Deansmith151) reported
Anyone else having WiFi problems with @virginmedia it keeps cutting out maybe every 30 mins & it’s forcing me to reconnect, also going really slow, loads of packet loss.
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popped music
(@poppedmusic) reported
@virginmedia It’s fine managed to chat via the complaints section of your website eventually - it’s like you don’t want anyone to actually get help when your website doesn’t have the answer! Tomorrow will tell if the issue is fixed or not ,as promised. Hugely frustrating.
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Siobhan Garnham-Parks
(@siobhan_ariadne) reported
@virginmedia Yea and it always says there is no issue but yet I don’t have wifi that is functional to a reasonable level
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia Over the last 2 years I’ve checked all my cables, rebooted my router and reconnected all my devices more times than you’ve had hot dinners. Because it works for a bit you consider it fixed. It’s not. I even upgraded my broadband because you said it would fix it. It didn’t.
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Flopper Max
(@maxmaxthompson1) reported
ping still as bad as ever because @virginmedia are bad.
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia The last time I spoke to someone? Last week, I think. Turn it off and turn it back on again, as usual. Normally, I don’t even get to speak to someone, just an automated message telling me that you’re running tests. There’s never any thought that I’ve reported all these issues
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Bloodshot_pico
(@bloodshotpico) reported
@virginmedia Had problems with your modem for months now being dropping connection and or port forwarding problems. It's a joke at this point.
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Cathal
(@CathalMcGuigan) reported
@virginmedia Our bill jumped from around £20pm to £49pm. Can't get through to you on the phone & we're out of contract, so thinking of switching provider. Do you want to make us a better offer or should we just cancel the contract and leave? Thanks
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yas ➐
(@superstaryas7) reported
@virginmedia This isn't an issue where someone from the community can help. So I'm not wasting my time and doing that. As I've mentioned, it's been over a month and I've had 2 engineer visits. No disrespect, but if 2 engineers have come and gone then doubt someone from the community can help