Virgin Media Outage Report in South Ockendon, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Newham, Gravesend, Romford, Chatham, Gillingham, Ilford, Upminster, Orpington, Dartford, Barking, Brentwood, Bexleyheath and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dagenham |
Internet | |
| London |
Total Blackout | |
| Dagenham |
Internet | |
| Newham |
Internet | |
| Dagenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
Bunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
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Slickster
(@slickster65) reported
from
Romford, England
@virginmedia Yes I have I’ve been told there’s a issue in my area and they hope to repair it but July 13th I find that totally Unacceptable
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Slickster
(@slickster65) reported
from
Romford, England
@virginmedia so when will I get internet again piss poor service area 22
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AMY G ❤️
(@amy_waymey) reported
@virginmedia No it says it’s fine, it never use to do this until someone from virgin called me to renew the service about a month ago and I upgraded to the top internet package, sent me a new router and since then it cuts out constantly.
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Rachel Escott
(@RachelEEscott) reported
Tearing my hair out with @virginmedia They make it impossible to leave! No way to do it online (Is this the only company in the world that won't let you cancel online? Then tells you it might take them an hour to answer the phone (once you've connected and paying for the call!)
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Tim Bourne
(@TimSBourne) reported
@virginmedia Has since been fixed presumably by something done your end yesterday. I also asked about this in VM Community Forum. From replies it seems quite a few others had same problem - & also found it fixed around same time. Can someone in VM advise what the issue was & what fixed it?
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Roszina Head
(@victoranitauzz8) reported
@JennALT_01angel I love ZooMoo. It’s a shame that it shut down in my country. It didn’t help it was exclusive to Virgin Media either.
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camjeffers
(@camjeffers) reported
@virginmedia I did request to speak to a manager and was told by Romeo (the rude agent) that I would get a call back but nothing came of it
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Lee Morley
(@Smooth2014) reported
@virginmedia does Virgin Media Go Out Of There Way To Treat There Customers Like Crap !
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Paul Harvey
(@harveyp_nut) reported
@virginmedia how do I cancel my account with you? Your service team doesn’t seem to be able to do this.
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Mark
(@hedgehoguk84) reported
@virginmedia I need to cancel my order but after 39 minutes on hold was hung up on. Please can you help me with this? I am not willing to call again and hold for so long
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Avril Leary
(@avrilleary) reported
@virginmedia Thanks for responding! It appears to be the fault of the router giving terrible bandwidth, though there seems to be generic issues in our area as have seen multiple complaints on the local residents FB page
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camjeffers
(@camjeffers) reported
@virginmedia No I didn’t he would only give the name Romeo like I said he was extremely rude