Virgin Media Outage Report in South Ockendon, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Chatham, Ilford, Romford, Bromley, Dagenham, Woodford Green, Grays, Newham, Bexleyheath, Coldblow, Basildon, Brentwood, Rochester and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Chatham |
Wi-fi | |
| London |
Total Blackout | |
| Ilford |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!
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nick longland
(@LonglandNick) reported
from
Sutton at Hone, England
@virginmedia is there a problem with your tv sevice at mo , in SM postcode
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P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
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Mr Jones THFC
(@Mister_J0nes) reported
from
Ilford, England
@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡
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Kevin B
(@GT_B4_Kevin) reported
from
Romford, England
@virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 oh please sort it out
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Sam Wickett
(@SamWickett1) reported
from
Bromley, England
@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Owen
(@Legofski1) reported
@virginmedia have the ****** worst customer service in the world Charging mass amounts for basic tele, skysports, an internet #wankers
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kerry
(@kerry30343502) reported
@virginmedia worse company bad customer service their own fault a £158 bill now told another bill is due yet we have no money u til next week told 19th April pay £10 on that day then a further £46.90 when paid then were cut off every month always problems they won’t resolve
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Ryan
(@ryanbate) reported
@virginmedia "Kindly please wait an email for you know what the resolution to your concern." My complaint was closed without my involvement. Genuinely thought better of this company.
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bob cain
(@bobcainffc1971) reported
@virginmedia You have actually called me once (22nd April) on my mobile number. Instead of trying to solve the problem you tried to talk to be about mobile phones and Tivo boxes. The caller was non UK. My phone is PAYG text and calls only. It does not have a package.
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Millroy Fernandes
(@Millroy098) reported
Yet again @virginmedia doesn’t fail disappoint. Called up today to check the status of my engineer revisit. The associate offers me a new deal with O2 included to compensate just to tell me 20 mins later I can’t have the deal and to call O2 #virginmedia #disappointed #badservice
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Steve Hilton
(@steventhilton63) reported
@zoealanaa @virginmedia Overseas call centre staff from either phillipines or India are the issue they read from a piece of paper which obviously only consists of basic stuff ...transfer call centres back here
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Annii Smith
(@AnniiSmith1) reported
@virginmedia apparently there is intermittent signal failure in my area location!! Please advise when this will be fixed, thanks
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Lee Monkey
(@LeeMonkey7) reported
@virginmedia So after being on hold for goodness knows how long! I shall ask you here - Why has a Virgin engineer arrived at my home to tell me that there is interference in the area and it's coming from *my* home? Seriously? WTF?
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Habib
(@Habib____1) reported
@AlJawadAQ If you're on EE and still want to use their network, consider Virgin Media.
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Nicola Cook-Moss
(@cook_moss) reported
@virginmedia Hi once again issue has not been fixed pls confirm the 30 days notice has started as I have t heard back from you since our conversation