Virgin Media

Virgin Media Outage Report in South Ockendon, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Ockendon, Borough of Thurrock, England 08/07/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Romford, Dagenham, Blackheath, East Ham, Coldblow, Billericay, Welling, Newham, Upminster, Ilford, Gillingham, Dartford, Charlton and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Total Blackout
United KingdomDagenham Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia No show yesterday over 2 hours lost time today trying to sort out the item which ironically are apart of an agreement with @virginmedia to resolve slow speeds and #badcustomerservice. Looks like you don’t ever listen back to your own training recorded conversations...

  • Bomber_RBS ML Shelton (@Bomber_RBS) reported from Gravesend, England

    @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

  • kentsoc david (@kentsoc) reported from Bromley, England

    @virginmedia I want to speak with an agent in the U.K. The bad line and my hearing make it very difficult to understand your colleagues in other Asia

  • Ean_I Ean Irwin (@Ean_I) reported from Sutton at Hone, England

    @virginmedia 2 minutes to go in the Champions League final and everything has gone down! Expected fix time 16:00 tomorrow. Are you serious!

  • owensirons93 Andrew Owen (@owensirons93) reported from Corringham, England

    @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

  • kentsoc david (@kentsoc) reported from Bromley, England

    @virginmedia I want a U.K. phone number not 150 where I can talk to someone who’ll actually listen and understand my frustrations snd give me a decent service

  • sarainh2o Sara Rainwater (@sarainh2o) reported from Sutton at Hone, England

    .@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia **** knows? Can’t trust any appointments you make anyway... still waiting for her to phone back again 4th time lucky that she won’t cut me off again eh?

  • tolu_____ Tolu (@tolu_____) reported from Basildon, England

    @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • KyleSew2112 Kyle Sewell (@KyleSew2112) reported from Bromley, England

    Right what ******* idiot at Virgin media thought it's ok to reboot my TV

  • daviduaregod paul davis (@daviduaregod) reported from Romford, England

    @virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @virginmedia Signal as a whole; router drops to less than 1kbps and remote IP changes like it's trying to reconnect. A power cycle seems to correct it but think I'll need some watchdog program and remote switch to do that if the signal drops and I'm away from the house.

  • medicman2011 Peter (@medicman2011) reported from Loughton, England

    @virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.

  • jeanrauwers Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

  • SarahWaygood Sarah Waygood 💙 (@SarahWaygood) reported from Sutton at Hone, England

    @virginmedia please could someone contact me. On hold for 20 minutes. No TV service.

  • shortland_jo Jo Shortland (@shortland_jo) reported from Bromley, England

    @virginmedia I have intermittent WiFi issues with my broadband, can’t get anywhere with your website it’s so frustrating

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BethanyAnnx BethanySeabright❤ (@BethanyAnnx) reported

    No mobile phone signal, Medway Kent area @virginmedia 😑😑

  • iFrogDesign iFrog Design (@iFrogDesign) reported

    @Faye_Louise_T @virginmedia I've got same problem in Liverpool glad I seen your tweet thought I had broken my phone.

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • EGCCasper Disarm + Crosscheck (@EGCCasper) reported

    @virginmedia mobile phone issues in SK postcode. Aware or not. Very frustrating as carer needs phone signal for work urgently

  • TripleDuluxe TripleDuluxe (@TripleDuluxe) reported

    @virginmedia I've dealt with the billing issue. No allegedly no known faults but there have been cable company in the road for last two days. Unfortunately they aren't here right now. Constant problems. I'm in RG 22 area

  • ollierowe_rowe Ollie Rowe (@ollierowe_rowe) reported

    @virginmedia, super fast broadband is great but I didn't realise that the fact it doesn't work and is unreliable was part of the deal. When will this be solved and if it's not going to be solved in the next few hours @SkyUK sorry I left, but I hope I can quickly go back.

  • sabbath2930 Destroyerofpizza(Chris) (@sabbath2930) reported

    @HarikaMarlow @virginmedia Cancel your card they keep taking money from your account even if you ask them to cancel it’s happens to mutiple people

  • eleven_lux ElevenLux (@eleven_lux) reported

    @virginmedia guys, my virgin mobile is showing as no signal what’s going on

  • Depaolz Michael De Paoli (@Depaolz) reported

    Dumped out of a meeting. Now a daily occurrence. But apparently no problem with my @virginmedia network. Sure...

  • nwallisrogers Natasha WR (@nwallisrogers) reported

    @virginmedia Why are you stealing money out of my account for a mobile contract I never agreed to?