Virgin Media outages and service status in South Ockendon, England

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near South Ockendon, England

The most recent Virgin Media outage reports came from the following cities: Gravesend, Bromley, Ilford, Basildon, Chatham, Newham, Bexleyheath, Dagenham, Rochester, Billericay, Wickford, Welling, Orpington, Barking, and South Woodford.

City	Problem Type	Report Time
Gravesend	Internet	8 hours ago
Bromley	Wi-fi	9 hours ago
Ilford	E-mail	1 day ago
Ilford	Internet	1 day ago
Basildon	Wi-fi	2 days ago
Chatham	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

• 
  travelling Adam (@TravellingAdam) reported 3 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 5 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  anne hill (@gorgeousuk) reported 9 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 11 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Alan Ferrari (@ferrari1fer86) reported 11 minutes ago from Romford, England

  @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 12 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Philippa Rooke (@Flipringer) reported 14 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 19 minutes ago from Sutton at Hone, England

  @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 20 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Catt Hurman (@catt_hurman) reported 22 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Jay Bourley (@drummerJ83) reported 25 minutes ago from Sutton at Hone, England

  @virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for ‘faster speed’. Please advise asap - no issues in the area according to your website.

• 
  Going for Gold (@Gold_Accounting) reported 30 minutes ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

• 
  Catt Hurman (@catt_hurman) reported 32 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 37 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  C Borrill-Bromige (@cboxot) reported 42 minutes ago from Rochester, England

  @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 49 minutes ago from Sutton at Hone, England

  @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 50 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 51 minutes ago from Romford, England

  On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

• 
  Kim Edwards (@KimEdwards48) reported 54 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 59 minutes ago from Sutton at Hone, England

  @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Richards (@DWRICHARDS) reported 8 minutes ago

  @virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.

• 
  Seno (@SenosLIVE) reported 17 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Aaron Hardy (@AaronHardy1994) reported 17 minutes ago

  @whooithVT I pay that for half of that, damn virgin media

• 
  lee harris (@leeharris85) reported 18 minutes ago

  @virginmedia how inept is your DM service every time I’m asked the same things over and over week and no resolution! Hello SkyTv

• 
  Marc (@marcleigh) reported 18 minutes ago

  @o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify

• 
  Ian Scott (@IanScott_01) reported 19 minutes ago

  Anyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.

• 
  LouLouTwo.Oh (@20Madders) reported 20 minutes ago

  @virginmedia well done virgin media… you’ve been faffing about with a broadband and tv issue for the last week. Was supposed to be fixed by yesterday, now it says it’ll be the 7th. In the mean time we’ve got no broadband or tv in long intermittent blocks all day. 👎🏼

• 
  Mr. Gringx 🔩 (@JamesRustles4) reported 21 minutes ago

  @JONEZZEEonMMA @GameRiot Having been with virgin media previously, Id have killed to have my internet only be down for four hours. I remember one summer we only HAD internet for 4 hours. Shocking service.

• 
  James Drury (@jamespdrury) reported 25 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  Carol-Ann Sihra (@Csihra) reported 28 minutes ago

  @virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service