Virgin Media

Virgin Media Outage Report in South Ockendon, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Ockendon, Borough of Thurrock, England 09/27/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: Barking, Ilford, London, Brentwood, Newham, Romford, Chatham, Dagenham, Bexleyheath, Basildon, Woodford Green, Rochester, Gillingham, Orpington and Bromley.

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City Problem Type Report Time
United KingdomBarking Internet
United KingdomIlford Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I want to cancel my mobile contract. How do I do this?

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • 54mum Anne morrison (@54mum) reported from Bexleyheath, England

    @virginmedia please forward me the UK telephone number for complaints. Too long to explain the awful service received. I have complained via email but the saga continues! No reply to latest email. Thank you

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.

  • MRDannyLawrence Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported from Billericay, England

    @virginmedia me19 postcode broadband down please advise

  • PeterSexton14 Peter Sexton (@PeterSexton14) reported from Romford, England

    @virginmedia Service has been fixed now. All working

  • majugipoo Death Vader (@majugipoo) reported from Romford, England

    Hey @virginmedia. My broadband has been down for 2 hours and your website says it's fixed but my modem says otherwise and no amount of reboots has changes this.

  • marcgallagher82 Marc Gallagher (@marcgallagher82) reported from Rochester, England

    @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

  • Bytor14 Andy TTID (@Bytor14) reported from Sutton at Hone, England

    Ffs @Virgin @virginmedia internet been down all day Pay enough for it when is it going to be fixed ?

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!

  • jamzack Mandi Martin (@jamzack) reported from Romford, England

    @virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • angelosfatclub Angelo (@angelosfatclub) reported from South Ockendon, England

    @virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andycave Andy Cave (@Andycave) reported

    @virginmedia It’s not 3rd party equipment but mere connecting information needed to make an email address work on a desktop. Configuring it used to come as part of the (pricey) monthly subscription and it still should. I have paid £60 for something that took one minute to fix. #heldtoransom

  • swebbb_ samuel (@swebbb_) reported

    @virginmedia surely you know by now if there’s an outage or something in the Lincoln area it’s been like 40 minutes lmao

  • Andycave Andy Cave (@Andycave) reported

    So .@virginmedia now charges for any technical support that involves its services connecting with something else. Which is a bit like a car’s manufacturer charging you to use it on roads.

  • arunsethu Arunkumar Sethuraman (@arunsethu) reported

    @virginmedia Do you think it’s so easy to get hold of your CS team? On the phone for the last 30 min waiting to talk to your tech team. Same issue has come back today right in the middle of my work day. Check the speed test results below in the last few min. It’s very temperamental.

  • seungjjeong nonaka shana protection (@seungjjeong) reported

    @virginmedia @bffseungmo @bffseungmo don’t be rude reply to the virgin media person

  • KenBailey143 Ken Bailey (@KenBailey143) reported

    @virginmedia I am having router problems. It had been working with both 2.4GHz/5GHz enabled. Today it only works with 5GHz disabled. All devices fail. Router has been restarted. Last week I had to change my Virgin password. So what do I now have to do? I am getting fed up Virgin

  • PGMorg Hauntedhistories (@PGMorg) reported

    @virginmedia I have been a customer for years, and I have not been able to access my email for over 10 hours now...there is zero help on your website

  • Andycave Andy Cave (@Andycave) reported

    @virginmedia If this is how you gouge customers when they have a tiny little issue, don’t be surprised if they don’t stick around.

  • cliff_cliffords Clive Cliffords (@cliff_cliffords) reported

    @virginmedia What’s going on with the Blueyonder email @virginmedia? Why can’t we access emails and when are you likely to fix it? This problem started 3 days ago!!!

  • richardcclark Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail