Virgin Media Outage Report in Wickford, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wickford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, South Benfleet, Basildon, Southend-on-Sea, Gravesend, Upminster, Laindon, Chelmsford, Brentwood, Grays, Billericay and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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Damilola Adeboye
(@Damboye) reported
from
Tilbury, England
Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@ChafeAj
(@ChafeAj1) reported
@virginmedia is there an issue this morning with Internet?
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yvonne
(@yvonne75512523) reported
@virginmedia how can I send an email complaint? I want to follow up on C-1009211430. You didn’t do as promised and now you want to send me a cheque! Terrible customer service please escalate.
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Chris Davies
(@ChrisatMOUK) reported
@virginmedia Broadband and tv service showing no service - it’s the mixed messages your giving 1.told only effected our house and you would send an engineer Friday (4 working days without broadband) 2 You then tell us it’s a local fault and be up this am ?
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lucy
(@lucia1806) reported
@virginmedia Please at least let us know what the actual issue is instead of just stating. Engineers have found the problem etc. I really hope this gets sorted out quickly and we will be expecting some compensation for this loss of services.
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maithena deniau
(@maithenadeniau) reported
@virginmedia Once again! This is not a way to fix the issue permanently! You guys need to sort the issue from the root ! I will be calling later to talk about cancelling our contract
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BPTUK_Artist
(@BPTUK_Artist) reported
@virginmedia no broadband again, on your improved, faster more reliable network, there's a surprise. It's only been the 3rd month running of disruption!
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⚾🍁🐦🇨🇦Paul Mackay🏴⚒️🏆⚽
(@PaulMackay8) reported
@virginmedia Hi, please can you let me know when you will be switching on services in #HaywardsHeath? I'm currently paying loads to @skytv as I'm out of contract waiting for you to switch on our should I get #SkyGlass? Please help
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a little sparro
(@a_little_sparro) reported
@virginmedia After being on the phone with w customer service reps and an hour later, got passed to a tech support person who said my router is not broadcasting my SSID therefore I couldn't get some of my devices connected.. she fixed that, but said if it happens again, to call
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Suzy
(@the1stcomposer) reported
@virginmedia please sort out the connection issues in the AL2 area. It's been 10 hours without the internet, TV and broadband. It feels like I've gone back to the early 70's. 😠
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!