Virgin Media Outage Report in Wickford, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wickford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Southend-on-Sea, Basildon, Grays, Brentwood, Canvey Island and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
-
linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
-
Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
-
Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
-
Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
-
Chris L
(@ChrisyL1) reported
from
Basildon, England
@virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x
-
Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
-
Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
-
Mark Booth
(@thebooooooth) reported
from
Basildon, England
Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
-
Kelly Bingham
(@kelly_bingham2) reported
from
Southend-on-Sea, England
@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mark webb
(@WebbTaff) reported
@virginmedia down again. If only my wife went down on me as much as Virgin Media do.
-
Lucy Carroll
(@LucyLuC93) reported
@virginmedia internet dropping every couple of minutes every evening for the last 4 weeks. Cannot get through to anyone by phone (wait time of over an hour). Online chat rep unable to fix the issue. Please point me in the right direction to resolve issue
-
Alex ༺🦋༻
(@VaeVicto) reported
@virginmedia I've been listening to your music paying for this phone call for over 30 minutes. no one has even answered yet.I'll be deducting whatever this is going to end up costing me from my bill. over £100 a month (& rising I note) and can't access simple customer services
-
Danielle
(@Danninyelle) reported
@virginmedia Yes twice. I’ve also tried to run the test from my app to the hub and it is discovering an “unknown issue”
-
The Kings Daughter
(@its_queen_to_u) reported
@virginmedia Mobile voicemail …. plus my mobile reception has been terrible all day . Defo switching after my contract is up in March. So many issues.
-
PLSE HELP/NOTE THX
(@GoodServicePlse) reported
@virginmedia Thanks for your help. The annual discount of £120 that I recently lost is now less than 25% of that. So much for loyalty. In the end I gave up the will to live .....
-
Jo Mackfall
(@jomackfall) reported
@virginmedia Whilst I appreciate that, its not particularly appealing to a customer of 11 years to take a hit on the bill and pay £70 when new customers can pay £30 for the same package.
-
Steve JG
(@SteveG1111968) reported
@virginmedia I’ve already done all of that. Cmon I’m not daft I’ve been a virgin customer for years I know the drill. I’ve had problems since I joined and you just can’t seem to fix it. The only hole is that someone answers the phone. I doubt it. 32 days and still not resolved.
-
Jenny Bottley
(@jenwren1408) reported
@virginmedia Not impressed, husband been on phone for 54 minutes, spoken to 9 people and just as we're resolving YOUR issue on installation date, he gets cut off!!
-
Adam Rowley
(@adamrowley6) reported
@virginmedia yes it's saying there's an issue still. hopefully it's resolved soon. thanks