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Virgin Media outages and service status in Great Baddow, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Great Baddow, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 13, 11:52 AM GMT+1.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Baddow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Great Baddow, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Witham, Billericay, and Wickford.

CityProblem TypeReport Time
Chelmsford Internet 19 hours ago
Basildon TV 4 days ago
Basildon Wi-fi 13 days ago

Nearby cities with recent reports

Chelmsford

1 recent signals

19 hours ago
Basildon

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Great Baddow, England

Latest outage, problems and issue reports in Great Baddow and nearby locations:

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit

  • KeeleyOF101
    Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England

    @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

  • iamBazSR3rs
    PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England

    @virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up

  • Tiger118118
    Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

  • Paul07852224
    Paul (@Paul07852224) reported from Chelmsford, England

    @virginmedia Hi, yeah done that - no issues

  • joniread68
    Jon Read (@joniread68) reported from Great Baddow, England

    @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • Tiger118118
    Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • jamesrfyoung
    James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • Lisa2672
    Lisa Philpott (@Lisa2672) reported from Rayleigh, England

    @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

  • Pegaso650
    Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia No advice, no contact = appalling service. This is the problem!

  • benjaminlangham
    Ben (@benjaminlangham) reported from Basildon, England

    @richardbranson your virgin media service is shocking! I thought your ethos behind running your companies was a lot better than the top providers but I was wrong, your worse! #leaving

  • Tiger118118
    Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • ed_sugarbones
    ed booker (@ed_sugarbones) reported from Great Baddow, England

    @virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

  • joniread68
    Jon Read (@joniread68) reported from Great Baddow, England

    Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

  • lulaamillss
    millsey. (@lulaamillss) reported from Basildon, England

    @virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KingT_94
    Sam (@KingT_94) reported

    @virginmedia I’ve been having issues with my internet for the last week. Streaming is a nightmare and trying to use the internet in general has been ridiculous. I’m meant to be getting 250 mb download speed and I’m not getting anywhere near that 🤔 can you advise please?

  • andymousemat
    MouseMat (@andymousemat) reported

    @virginmedia been a customer for over 12 years and given you approx £12k - Is there any chance you can replace my 6 year old hub 4 - which is old technology now.

  • rolandhesz
    Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported

    Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

  • RobinRaving
    Filius Scott (@RobinRaving) reported

    @virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.

  • lisakitching1
    lisa kitching (@lisakitching1) reported

    @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone

  • shyeahmed
    Shye Ahmed (@shyeahmed) reported

    @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

  • KingOfGamersUK
    King Of Gamers (@KingOfGamersUK) reported

    @JoshCF_ Been having this back and forth with @virginmedia . They must have sooo many stupid customers that just say yes. Not me, i'll switch, get cashback, reward card and much lower price. Yet they could retain me and save cashback, save on equipment & agent fees. Its nuts.

  • spenny7
    SpennysGamingChannel (@spenny7) reported

    @virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!

  • flower15218
    Dave Flower (@flower15218) reported

    @virginmedia Alley behind the red car in the picture. Cabinet is down there on the left hand side.

  • scripture36
    Margaret (@scripture36) reported

    @virginmedia See for disabled folk that upgraded to the 360 bullshit but cannot operate the inaccessible remote controls, don’t have an alternative? They cannot turn back apparently Can they cancel contracts and go to SKY as yours don’t work?