Virgin Media Outage Report in Great Baddow, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Baddow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Great Baddow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Chelmsford, Basildon, Brentwood, Southend-on-Sea, Braintree, South Benfleet and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Great Baddow, England
Latest outage, problems and issue reports in Great Baddow and nearby locations:
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia No advice, no contact = appalling service. This is the problem!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Debz Glover😜
(@DebzGlover) reported
from
Basildon, England
@virginmedia Hi, no service issues in my area according to your website
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Football 4 All
(@WUFC2005) reported
from
Southend-on-Sea, England
@virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!
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nickihendrix
(@nickihendrix4) reported
from
Basildon, England
@virginmedia what the actual **** is wrong with you people if it was phone bill you guys would have deducted all long time ago but y’all don’t want me to make calls and y’all decided not to warn us either. I swear to God I’m not paying my bill this month periodt
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia why oh why do you keep sending me paper bills AND charging me for them, I have never asked for a paper bill and have phone to cancel them twice 😡🤬 and this morning what do I get 😡😡😡
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
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Lawrence Gardiner ➡️
(@LawroGardiner) reported
from
Basildon, England
@Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
@Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.
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Laura Elliott
(@LAURABELLE72) reported
from
Thundersley, England
Have some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService
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James Hillery
(@Cluckmuckcook) reported
from
Brentwood, England
@virginmedia your customer services is atrocious. When trying to sort out my brother-in-law affairs after he sadly lost his battle with cancer a couple of weeks ago. My wife has spent hours on the phone trying to get to someone who can help her. Please dm a direct no to call.
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Faulty equipment, price rise and awful customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten
(@Kirstenkat) reported
@virginmedia Checked my orders and appointments and nothing showing and no texts etc literally says it’s booked so won’t let me do anything unless the system has assigned someone to look at something outside but otherwise I’m lost and now stuck with no service
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Gordon Dale
(@GwdaleGordon) reported
@virginmedia business phone line now been cut off for 50days they actually came and replaced the cable feeding my house yesterday and informed me that a previous engineer had cut my line, only 8 days before they send another technician to connect Customer service stinks!!!
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stuart allan
(@neuroslam) reported
@virginmedia broadband has been unusable a number of times throughout the day for 2 weeks. Check back in 23 hours, no. please fix now as trying to work.
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Martin Booth
(@MartinB15306568) reported
@virginmedia my internet is down again, ky11 how many days will it be down for this time? Just paid my bill as well.
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Joe MVO 💙
(@JoeBirt) reported
@virginmedia I have an engineer booking. Your check@awrvice@does not show all outages only P1 and P2. Whatever that means. Not spending anymore tome on your so called help lines as half your agents do not know what they are talking about - only reading screen prompts
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JayH
(@mrandmrshoque) reported
@virginmedia Everything we use to connect wifi to the wifi is being very slow
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Dave
(@buckall) reported
@virginmedia Hi, please can I have a direct telephone number for the team I need to speak to in order to cancel my broadband with you? Or can this be done on live chat?
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Serena FitzGerald
(@Serenaf66) reported
@virginmedia Hello I followed these instructions and was told a complaint had been raised and someone would get back to me. I’ve heard nothing since. Can you help?
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Russell Dixon
(@dixonrussell) reported
Broadband down for the second time this week @virginmedia in CV3 Coventry 🤦 ..... Am I going to have to wait another 24+ hours to be able to do work again? Not easy working from home with internet as wishy washy as this
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Yes, I’ve tried the pinhole reset as well. Still having wifi issues. Just ran another test and it says looks like there’s an issue with your connection and come back in 21 hours if I’m still having problems. But I need wifi to do work as can’t do everything from my mobile!