Virgin Media

Virgin Media Outage Report in Great Baddow, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Baddow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Baddow, Essex, England 09/05/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Great Baddow, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Southend-on-Sea, Brentwood, Chelmsford, Basildon, Upminster, Billericay and Braintree.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Great Baddow, England

Latest outage, problems and issue reports in Great Baddow and nearby locations:

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from London, England

    @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

  • iamBazSR3rs PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England

    @virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.

  • Patrick60425645 Patrick Barrett (@Patrick60425645) reported from London, England

    @virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.

  • semcglone Stuart McGlone (@semcglone) reported from London, England

    @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....

  • lulaamillss millsey. (@lulaamillss) reported from Basildon, England

    @virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!

  • LeePatmore Lee Patmore (@LeePatmore) reported from Basildon, England

    It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia

  • CounterCultureG Counter Culture (@CounterCultureG) reported from London, England

    @virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th

  • john22_1 john (@john22_1) reported from Southend-on-Sea, England

    @simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • selman1979 matt (@selman1979) reported from Thundersley, England

    @bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did

  • ed_sugarbones ed booker (@ed_sugarbones) reported from Great Baddow, England

    @virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!

  • PamGayford Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

  • artteachjess Jessica Austin Esq. MA MCCT (@artteachjess) reported from London, England

    @virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulslunny Paul Lunny (@paulslunny) reported

    Weird... I just had my VirginMedia v6 TV box collected a couple of days ago - had never known it go down. #virginmedia #cutwascut

  • GwIadysStreet Elizabeth (@GwIadysStreet) reported

    @virginmedia I’ve no tv and you4 websites down too I pay extra for the sport etc Where’s my refund

  • staverone staverone (@staverone) reported

    @virginmedia @BSaundersSport Your reply doesn't give any way to register that our services are down. The link provided doesn't allow connection/doesn't work properly!

  • karen_renton Karen M Renton (@karen_renton) reported

    @virginmedia There are people in the North East of Enlgand and Scotland who have had no power or water for 6 days since Storm Arwen. If no TV signal is causing this much grief heaven help us when anything major happens.

  • CraigD79 Giarc Mahnebed (@CraigD79) reported

    @virginmedia Is Virgin TV Go not working either then?

  • greyabbey32 peter mcmurray (@greyabbey32) reported

    @virginmedia Don't pay your bill and these people are all over you...minute they fail to provide the services paid for they go into hiding

  • Alexrose90 Alex Rose (@Alexrose90) reported

    So the football is on Amazon prime tonight and @virginmedia goes down in my area…. £95 a month I pay you lot… and it is a bag of ****!!!

  • Conners_19 Andy (@Conners_19) reported

    @virginmedia was down this@morning. I’ve come home from work to find that it’s still down - what a joke. Is there any update of when it will be back up and running? #virginmedia

  • wazzaster Wynne Mitchell (@wazzaster) reported

    @adelwire @virginmedia Nationwide outage since 11.30 this morning. They have some channels back but not all

  • Ewan_Huzami Ewan Huzami (@Ewan_Huzami) reported

    @virginmedia This isn't just an outage. It's an outrage. Poor comms. Impossible to speak to a human. Expensive and unreliable. Suggest you give every customer £10 off their December bill as a gesture of contrition for today's fiasco. #virginmedia