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Virgin Media

Virgin Media outages and service status in Great Baddow, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Great Baddow, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 8, 9:19 PM GMT+1.
  • 36% Internet (36%)
  • 36% TV (36%)
  • 18% Wi-fi (18%)
  • 9% E-mail (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Baddow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Great Baddow, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Chelmsford, Rochford, South Benfleet, Billericay, Ingatestone, and Brentwood.

CityProblem TypeReport Time
Basildon TV 5 days ago
Basildon TV 9 days ago
Basildon Internet 11 days ago
Basildon TV 11 days ago

Nearby cities with recent reports

Basildon

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Great Baddow, England

Latest outage, problems and issue reports in Great Baddow and nearby locations:

  • Pegaso650
    Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia It’s been awful. The connection is sporadic at best.

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • leipperm
    m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • rob_green86
    Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @SpursKS @virginmedia What's the issue

  • ChrisyL1
    Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • MrsDyer25
    Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

  • Coxy009
    Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

  • ed_sugarbones
    ed booker (@ed_sugarbones) reported from Great Baddow, England

    @virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!

  • Cluckmuckcook
    James Hillery (@Cluckmuckcook) reported from Brentwood, England

    @virginmedia your customer services is atrocious. When trying to sort out my brother-in-law affairs after he sadly lost his battle with cancer a couple of weeks ago. My wife has spent hours on the phone trying to get to someone who can help her. Please dm a direct no to call.

  • RogerCole10135
    roger cole (@RogerCole10135) reported from Basildon, England

    @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

  • RWheelhouse1
    rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England

    @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

  • MRDannyLawrence
    Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported from Billericay, England

    @virginmedia me19 postcode broadband down please advise

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia Also it would be nice for someone to point out what is the problem we are currently having.

  • Tiger118118
    Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • katie_2521
    Katie Williams (@katie_2521) reported from Wickford, England

    @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

  • RogerCole10135
    roger cole (@RogerCole10135) reported from Basildon, England

    @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

  • selman1979
    matt (@selman1979) reported from Thundersley, England

    @bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did

  • Tiger118118
    Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • rob_green86
    Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CityVicks
    Vicky (@CityVicks) reported

    @virginmedia my internet keeps cutting out. And has just gone again. It’s the 4th time this week, and it wipes out all my smart devices. What is going on? It’s unacceptable how poor this service is

  • dommen19390
    Debra Dommen (@dommen19390) reported

    @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

  • Jackymaguire
    Jacky (@Jackymaguire) reported

    @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

  • OrganisedPauper
    OrganisedPauper (@OrganisedPauper) reported

    @LessGrumpy @virginmedia I had similar problems. I've binned them.

  • Yolo123Rana
    CFC._AKHI😴 (@Yolo123Rana) reported

    @virginmedia my WiFi is down right nor sure why

  • LeonFear
    Leon Fear (@LeonFear) reported

    If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!

  • MichelleBeckett
    Michelle Beckett (@MichelleBeckett) reported

    @virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?

  • adam_luxon
    Adam Luxon (@adam_luxon) reported

    @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

  • superpaddiepads
    estevén (@superpaddiepads) reported

    @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @jaluch @virginmedia I just left after 30 years of being a customer because of that attitude..it’s true ,they couldn’t give a **** .