Virgin Media Outage Report in Great Baddow, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Baddow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Great Baddow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Brentwood, Southend-on-Sea, Takeley, Basildon, Chelmsford, Upminster and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Baddow, England
Latest outage, problems and issue reports in Great Baddow and nearby locations:
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Faulty equipment, price rise and awful customer service.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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James Hillery
(@Cluckmuckcook) reported
from
Brentwood, England
@virginmedia your customer services is atrocious. When trying to sort out my brother-in-law affairs after he sadly lost his battle with cancer a couple of weeks ago. My wife has spent hours on the phone trying to get to someone who can help her. Please dm a direct no to call.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia No advice, no contact = appalling service. This is the problem!
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
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Laura Elliott
(@LAURABELLE72) reported
from
Thundersley, England
Have some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jamie lee haynes
(@jamieleehaynes) reported
@virginmedia Right this is stupid I have been trying to contact you for four days now I got put on hold for over 2 1/2 hours the other day and I’ve still got nowhere I have tried on the forms but I’ve got nowhere either how is this fair
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Dan Pugh
(@DanPugh1) reported
@virginmedia It's taken over 2 days but in the last 20 minutes I've had an acknowledgement by text but yet to offer any support. Feel pretty let down by the whole thing to be honest
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Victor Mildew
(@DoubtingVictor) reported
@virginmedia 2/2 Please stop trying to dodge the issue! It’s not good enough and it’s not acceptable to blame COVID on the fact that you don’t wish to employ sufficient resources to answer your phones. I want you to throttle us back up to what I’m paying for and I’d like to speak to somebody.
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Beatie Edney 💙(freelancer)
(@beatieedney) reported
@virginmedia There might have been a problem in the area on 30 December.
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Lee Randall
(@randallwrites) reported
@Archie_V Haha. As if I know. I am, for my sins, a Virgin media customer and have what I think is a Tivo box I would expect to use. My vision is poor so am thinking biggish screen? Current relic measures 27” diagonally across screen. . . My friend, I am CLUELESS and poor.
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SydMarNi
(@SydMarNi) reported
@virginmedia Spent over an hour on hold, can’t keep wasting so much time. Feel like I’ve made a bad decision...
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Mark Fletcher
(@Frogonastring) reported
It develops - that conversation got disconnected whilst I had lunch, so I'm back in the queue again. @virginmedia, I think your systems are broken.
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Beatie Edney 💙(freelancer)
(@beatieedney) reported
@virginmedia I also need to talk to Customer Service do I can leave what do I do?
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Steven Harley
(@phatp1p3) reported
So just put the phone down on @virginmedia after 1hr 20 minutes without answer. No online chat nobody seems interested #Service
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Louise Allen
(@xladylouu) reported
@virginmedia been waiting since Wednesday to talk to someone on the Web chat. Everyday it gets refreshed and have to talk to bit again. Can't get through on the phone because (no signal with new sim from you) This is really important and I need to get through to someone today.