Virgin Media Outage Report in Great Baddow, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Baddow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Great Baddow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Brentwood, Southend-on-Sea, Basildon and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Baddow, England
Latest outage, problems and issue reports in Great Baddow and nearby locations:
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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grizzly_gooner
(@GoonerGrizzly) reported
from
Thundersley, England
@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
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grizzly_gooner
(@GoonerGrizzly) reported
from
Thundersley, England
@virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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grizzly_gooner
(@GoonerGrizzly) reported
from
Thundersley, England
@virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.
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Penny Rolfe nee Acres
(@wonky1961) reported
from
Southend-on-Sea, England
@MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaime Lamo de Espinosa
(@jlamodeespinosa) reported
@virginmedia my broadband connection has been disconnected by Virgin by mistake. Have been trying for 4 days to have it reconnected and, after several calls and being transferred from one department to the other, you guys seem unable to get it done. Please could anyone help me?
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AVillaFan.Com
(@Avillafan) reported
@Ian66232919 @virginmedia Always been a nightmare. I used to switch between them and sky for TV/Internet. I tried BT Internet 3 years ago and haven’t looked back. Better service and customer service. The other two are all about new customers.
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Loraine Silcox
(@silcox_loraine) reported
@virginmedia I’m sick to death with Virgin, problems again today! lucky I don’t work from home! We’ve been customers since Cable & Wireless, Nynex over 25years and spent a fortune and every time I think it’s okay, it craps out again!
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Ryan Sher videos
(@Ryansher255Sher) reported
@virginmedia THREE TIMES!! I have been hung up on tonight trying to get through your cancelation team, I have been on the phone for 3 hours been passed from pillar to post to every single wrong department and had nothing but rude and useless members off staff!!!
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James
(@jxmespennington) reported
@virginmedia Currently getting 68mbps. That’s just slightly lower then my guaranteed service.
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Kevin Orchard
(@kevorchard) reported
@virginmedia how can I speak to a human for tech support please?? Been calling for almost 2 years now. Automated s**t cuts me off and sends me to the app. This doesn’t help me 😡
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Albie Nisse
(@albienisse) reported
@virginmedia WiFi has been going down for the last 2 weeks and can’t do anything about it. Wanna explain?
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Ben Mastrangelo
(@Kett_Ben64) reported
@virginmedia No problem - will cancel 👍🏼
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Andy Matkin
(@andymatkin) reported
@virginmedia I’m not a tech dinosaur alright and I’m not going round in circles with these questions. Can you confirm if there are any issues seen elsewhere with the same issue? And/or you have someone looking into this?
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Paul Rawsthorne
(@PaulRawsthorne) reported
@virginmedia again letting me down, move sorted for today, said the new equipment will be with you on the moving date, rang them this morning said the stuff hasn’t left the warehouse yet and don’t know when we will get it and ended the call, attitude and costumer service stinks