Virgin Media Outage Report in Great Baddow, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Baddow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Great Baddow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Southend-on-Sea, Chelmsford, Basildon, Brentwood, Wickford, South Benfleet, Laindon and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Baddow, England
Latest outage, problems and issue reports in Great Baddow and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Katie Blackmore
(@katebewitcheduk) reported
from
Witham, England
@virginmedia been without data for 2 days after putting new SIM in. Help please!
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍻 🍷 ⚽️ 🎣 🤫
(@arobinson0) reported
@virginmedia A week later and it’s still not working. What info do you need to fix it ?
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justice joker
(@neilpor83233332) reported
@virginmedia Your website is down also so can’t get complaint through, your engineer has damaged my property, left nails hanging from the wall, and has left staples and debris down my hallway, I need to complain to someone who can understand what I’m saying!!
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Stuart Luscombe
(@realluscombe) reported
Customer service from @virginmedia has been appalling since I joined but to be fair, I knew what I was getting into. However, upon cancelling, they have now sent another bill which is due on the 26th May even though the service will end on the 13th May?
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Paul Lennon
(@Lenlfc) reported
**** you @virginmedia shut off all the channels without warning, and won’t be on again for a week.
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Peter Deakin
(@deeko1980) reported
@willday79 @virginmedia Standard virgin that most nights internet drops out , this is getting a new router aswell garbage
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Rowan Brogden
(@rowan_brogden) reported
@virginmedia - Extremely bad service. The first intermittent outage (disconnect every 10seconds) took you from Oct to Jan to fix, for which we received no compensation. Now another similar issue which you say won't be fixed until the 12th of May. Not acceptable.
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Maria PA
(@shortwordsbest) reported
@virginmedia second day without our broadband connection in London W12. Also shocking lack of customer support or information.
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Suzanne Hogg
(@Myopinion2022) reported
@virginmedia Five days without service (tv, broadband, landline) told every day it will be repaired that day. Costing us a fortune. Going to change supplier as soon as I can
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Jack Parker
(@JackParkerNo1) reported
@virginmedia @Adele @BAFTA This is NOT THE SERVICE WE ARE PAYING FOR!!!!!!!!!
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🌻 Snapper's delight Totherhythmotheboogiedabeat
(@wwchasdogdotcom) reported
Heh @virginmedia quit sending me grumpy emails about returning kit when my replies asking for a postage label bounce back because that address isn’t monitored. What is the point if they then can’t be replied too . Customer service is supposed to be about dialogue isn’t it?