Virgin Media Outage Report in Great Baddow, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Baddow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Baddow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Great Baddow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Wickford, Basildon, Southend-on-Sea, Chelmsford, Brentwood, Billericay and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Baddow, England
Latest outage, problems and issue reports in Great Baddow and nearby locations:
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Emma douglas
(@DouglasEmma07) reported
from
Basildon, England
@virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Ben
(@benjaminlangham) reported
from
Basildon, England
@richardbranson your virgin media service is shocking! I thought your ethos behind running your companies was a lot better than the top providers but I was wrong, your worse! #leaving
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Katie Blackmore
(@katebewitcheduk) reported
from
Witham, England
@virginmedia been without data for 2 days after putting new SIM in. Help please!
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Amps&Decks
(@ampsndecks) reported
from
London, England
@Virgin @virginmedia our Internet is down in our office sort it out
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GirlGamer
(@DeadShotzGamin1) reported
@virginmedia can't get access to my Virgin media account. My direct debit has went up without confirmation. I'm cancelling and going with a different provider absolutely shocking 😐 just so you know I've been a customer for 4 and half years If not longer
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charlie reilly
(@Chae1986) reported
@virginmedia internet down yet again and your smart idea to make us put our phone lines through the router so when it resets we get cut off awesome job there had internet issues all year definetly time to leave you
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Anirudh Gangwal
(@AnirudhGangwal) reported
@virginmedia my broadband has been down all day. Your apps and website to check issues with broadband are also not working.
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Con
(@CrAZyCoN5o0) reported
@virginmedia So I've been having my Wifi go off and on for about 2-5 seconds every 10 mins or so, for the past 3 hours... I have reset my router fully yet it's still happening. As your phone lines are closed, I have no way of getting help. This is ANNOYING.
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planetadventure
(@planetadventure) reported
@virginmedia How much more elaborate I need to be? if you bothered reading what I wrote earlier, this happens when I try to log in. Your new ****** login system doesn't work, does it?
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Cat Wigs OBE
(@Cat_Wigs) reported
@virginmedia My internet has been off and on intermittently for the past week, despite following all the instructions to troubleshoot. Please help.
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Kanto Life
(@OurKantoLife) reported
@tonymc39 @brig_aloe_rice @virginmedia American Airlines & AT&T will give them a run for the worst. Their treatment of her was despicable.
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kittycatchat 🇺🇦
(@tv_type) reported
@tonymc39 @annieduffin @virginmedia Agree. Worst customer service ever. EVER.
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Andrew Dickson
(@andydickson) reported
@virginmedia Hi — I was told on Mon last week that a manager would be in touch with a suggested resolution within 3 days.
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Jonathan N Palmer
(@JonathanNPalmer) reported
@virginmedia You should have said it was 'dial-up' internet nostalgia night, I could have dug out my 56K modem rather than you going to the trouble of crippling the whole network at 17Mbps... Why walk when you can barely crawl?