Virgin Media Outage Report in Chelmsford, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
-
Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
-
James Young
(@jamesrfyoung) reported
from
Wickford, England
@virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice
-
Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
-
Barry Rose
(@Rosey_8) reported
from
Brentwood, England
@virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know
-
ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
-
Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
-
James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
-
andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
-
The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
-
The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
-
Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
-
Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
-
Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Greg Ferro - A Simplicitarian
(@etherealmind) reported
@AndyDavies @virginmedia In this case it’s EE 4G in rural area. Sometimes I use Three 4G. I don’t bother with 5G, the range is so poor its not worth the hassle and extra antenna costs. Note: I am using a mounted external antenna. Makes a significant performance improvement.
-
David Mat
(@DavidMa51132309) reported
@virginmedia Obviously not otherwise we wouldnt be having this conversation. The strange thing about all this is if you go to facebook there is a group for virgin media experience and there are more than 500 comments saying the same thing. Is it really possible to cancel?
-
Have you Hird? aka Andrew
(@The_Hird) reported
@virginmedia it was cancelled by txt yesterday at0916. I have called today, she rebooted the router and said she'll call back to arrange a new appointment. of course not a peep that that was now 2 hours ago! it should be a complaint already but I doubt its been logged
-
ben cumpsty
(@th3nightking) reported
@GBateson23 @youfibre @virginmedia If they’re not giving you the guaranteed speed, that may be grounds to leave with no held to terms, only thing is you gotta give them time to fix
-
Rob
(@Browbar1) reported
@virginmedia Well, yer service status checker isn’t working now either, are ye taking the proverbial now.
-
WhiteHartMart
(@WhiteHartMart) reported
@virginmedia so 6 months after agreeing a BB monthly cost and despite monthly complaints to your WhatsApp team and an ignored formal complaint direct you are STILL taking more than the agreed contract cost. Last chance to sort VM. @Ofcom
-
Glenn
(@glanj_) reported
@virginmedia Install scheduled today, so I called on Monday (30 min call) to ensure wifi booster discs would be coming out with the engineer (assured they would be). Unsurprisingly, no discs today. I live in an old house, with terrible coverage
-
Leah Shepherd
(@leahleahh) reported
@virginmedia I’ve tried that but it says I can’t cancel it online
-
Bungle
(@BuNgLe_Ali) reported
@Ofcom @virginmedia I can't raise a complaint surely this is breaking some rules and regulations?
-
Matt Rowe
(@gogowhippet) reported
@vmbusinesshelp @virginmedia Still intermittent and unstable so significantly affecting business usage. According to a collage of yours this is a known unresolvable fault caused by fundamental router and firewall issue caused the equipment you provided. Full refund and relice from contact has been agreed.