Virgin Media Outage Report in Chelmsford, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chelmsford come from postal codes CM2 and CM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Basildon, Chelmsford, Brentwood and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Barry Rose
(@Rosey_8) reported
from
Brentwood, England
@virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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James Young
(@jamesrfyoung) reported
from
Wickford, England
@virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Terry D.
(@toffeetezza) reported
@virginmedia No, none of those are the main issue which is the box just randomly shutting down mid program and rebooting. Have missed vital parts of programs & goals in football matches, so you can see how annoying that is from what is supposed to be state of the art equipment!
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PemJol
(@PemJol) reported
@virginmedia Nope the issue apparently is always with my *** which the automated line tells me to restart which I do. Still no joy. Even after a factory reset, which now means not a single smart device can connect to it. Brilliant
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Matt Dennis
(@MattDen82519810) reported
@virginmedia @bt_uk when will full fibre be available in my area? Fed of having daily issues with our fibre provided by @virginmedia not a day goes by where we don’t have issues and then to top it off they want to charge us more for this privilege #cantwaittochange
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PemJol
(@PemJol) reported
@virginmedia And spend another 6 hours on hold??? Fantastic business model. Trap them in. Cut service and refuse to interact with them. Like it. We are trapped. Time to cancel the direct debit then I guess. Could they put you Twitter people on the phones maybe?
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#MrsApples
(@carlyeann) reported
@virginmedia Between 12-4pm not ideal when in lockdown two young children and no Tv. Paying for a service we haven’t got!
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simon willard
(@simonwillard12) reported
@virginmedia Oh right, an area outage for the past 18 months. I’ve been with virgin for 10+ years it’s not an outage but an issue at my address. Can you get an engineer out like promised? I phoned and was on hold for an hour then the call ended on me.
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PemJol
(@PemJol) reported
Here we go again @virginmedia another morning on hold.... can’t wait. Can you play some more cheerful music. Spent 6 hours on hold at the weekend with ‘hold music to kill yourself by’ even tougher on a Monday! @MartinSLewis @hollywills please help lone parents getting ripped off
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Mark Pattison
(@mdpattison) reported
@virginmedia Hi, is there an update on this yet? We’ve bow been without our broadband since Thursday afternoon. Your postcode checker is still saying the service is fine, which is obviously not the case.
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laura marsland
(@lauzmarsland) reported
@virginmedia morning, there seems to have been a problem in our area since yesterday any ideas when we will be back online??
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Ryan
(@1Ryez) reported
@virginmedia I wanted to complain about the price increase, only renewed my contract for another 18 months. Trying to contact you on the phone is nearly impossible to get through. If your services were worth the extra price increase it wouldn’t be a problem .