Virgin Media outages and service status in Chelmsford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (80%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chelmsford, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Witham, Billericay, Wickford, and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Wi-fi | 8 days ago |
|
Witham
|
Internet | 9 days ago |
|
Basildon
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Becca (@becshawyer) reported from Wickford, England@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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James Hillery (@Cluckmuckcook) reported from Brentwood, England@virginmedia your customer services is atrocious. When trying to sort out my brother-in-law affairs after he sadly lost his battle with cancer a couple of weeks ago. My wife has spent hours on the phone trying to get to someone who can help her. Please dm a direct no to call.
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Debz Glover😜 (@DebzGlover) reported from Basildon, England@virginmedia Hi, no service issues in my area according to your website
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia No advice, no contact = appalling service. This is the problem!
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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frank #13 🏴🏴 (@frankroe2) reported from Basildon, England@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
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Tolu (@tolu_____) reported from Basildon, England@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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katie lee (@katiewoo26) reported from Chelmsford, England@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Rob Green Jnr (@rob_green86) reported from Thundersley, EnglandAnyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈
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Chris L (@ChrisyL1) reported from Basildon, England@virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x
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Thomas Hapgood (@Tiger118118) reported from Basildon, EnglandHope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Rob Threadgold (@RobTThreadgold) reported from Brentwood, England@splursty @virginmedia It’s country wide I would hang up if I were you!
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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It's mom not mum (@rchcool) reported@virginmedia @sabrevan Yes can you please explain the issue? Repeated occurrences means we can’t rely on the service until you confess the problem and whether it has actually been solved or if you’re just applying temporary fixes to avoid paying compensation to customers
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david hesketh (@davaecho) reported@virginmedia after 20 years have just cancelled my contract awful customer service your company will be on its knees if this continues
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billy winter (@billywi56359173) reported@virginmedia can’t say I’m surprised to see I’m not the only person struggling with your shocking service, internets been cutting out on and off for weeks and every time I’ve tried to get support online it says ‘check back in 24 hours if you’re having the same issues’ t
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0x00000 (@cryptocyphereth) reported@tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.
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Peter mcclurg (@peter_mcclurg) reported@virginmedia your app says intermittent issues yet your call centre automated response says no issues Utter shambles of a company.
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av47ar (@av47ar) reported@kelly_twidale @virginmedia When we changed to 360 the V6 could no longer watch recorded programs if you didn't have an internet connection or theres a problem with a service.
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Its Murphy (@murphyireland83) reported@virginmedia yo… why does everyone who works for you just lie their faces off? 2 days no internet engineer said someone would be out to pull a line within the hour.. 4 hours later no show, call customer service and the promised me a call back by 6pm. another lie, now sat on hold
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MaNpReeT SinGh (@Manpreet_Princ5) reported@virginmedia @Virgin raised a case DLP-1173743. Paid upfront for 15 months internet services and you have suspended my line. Sent emails for more than 5 days ago still no support. May need to reach out to @tdrauae
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄
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Andy (@AndyRunningman) reported@virginmedia how long is the wait for customer services. Been on hold for 30mins. Have a problem with my tv box. Non of the diagnostics works. Been like it for weeks. Loosing the will to live trying to fix it!