Virgin Media Outage Report in Chelmsford, Essex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chelmsford come from postal codes CM2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Chelmsford, Basildon, Brentwood and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
-
Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
-
Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
-
Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
-
crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
-
I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
-
#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
-
Katie Blackmore
(@katebewitcheduk) reported
from
Witham, England
@virginmedia been without data for 2 days after putting new SIM in. Help please!
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
-
David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
-
Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
-
Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
-
Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
-
mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
-
Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alpha Male Tea Party
(@alphamaleTparty) reported
Listen lads, a tip for you, if you ever have the audacity to move house whilst having a contract with @virginmedia broadband, don't bother because they hate you and will help themselves to your bank account.
-
Richard Lake MBA 💙
(@richardl1960) reported
@virginmedia I just need Resolutions to keep my complaint open and respond to all my points and stop sending incorrect/unintelligible emails. As I said, I need this with 7 days or I will be contacting CISAS and cancelling my direct debit.
-
Alpha Male Tea Party
(@alphamaleTparty) reported
@virginmedia John mate, I've spoken to 4 different people about this. I am utterly livid. You won't be able to fix it because your company doesn't want you to. Your contracts are ridiculous and unfair. But sure, why not have a try?
-
Jasmin Dilkes
(@jasmindilkes) reported
@virginmedia I’ve already been on the phone for 4 hours - it isn’t a contract that was verbally agreed - the customer support is terrible and a multi million dollar company can’t wave £200 fee for a student when it was there employees fault for not telling me on the phone #fraud
-
Richard Ferris
(@shizoor) reported
@virginmedia Hey, no problem. I just wondered if things had changed.
-
Mike Martin
(@MikeMartin764) reported
Dear @virginmedia , we left your service four months ago, so WHY ARE YOU STILL SENDING US BILLS? Sending through a court claim for a service we finished is absolutely appalling, actually borderline threatening. #bullying
-
David Rose
(@BisleyRocks) reported
@virginmedia it’s unsurprising that I have ANOTHER outage in my area CR5 postcode. Working from home is impossible with your appalling service. Get it fixed NOW!!!!!
-
Morgz
(@Morgannaredhead) reported
@virginmedia How Can I make an official complaint virgin crashes every single day around this time I’m getting really fed up with this I am working from home this is just a joke
-
andy
(@andythelodge) reported
@virginmedia had power cut earlier which has caused house phone to be mobilised both OAPs and need phone Cant access customer service for help Have reset router How long before I can expect connection NG118FN post code
-
John
(@Yorkboy28) reported
@virginmedia hello. I was promised a £75 Amazon voucher when I signed up - I haven’t received it yet (service started in February).