Virgin Media Outage Report in Chelmsford, Essex, England
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The latest reports from users having issues in Chelmsford come from postal codes CM2 and CM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Brentwood, Chelmsford, Basildon, Billericay and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Tmak
(@tmacbond) reported
from
Wickford, England
@1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Tmak
(@tmacbond) reported
from
Wickford, England
This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Tmak
(@tmacbond) reported
from
Wickford, England
@Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help
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Tmak
(@tmacbond) reported
from
Wickford, England
@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ignorance_is_Bliss
(@Onlyanopinion1) reported
@virginmedia any idea when our internet will be back on in PE4 please we are going into day 2 now and it is causing all sorts of issues and you have stopped advising of a completion time. Thanks
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☮ Sarah Green ☮
(@SarahDMGreen) reported
@virginmedia Thank you for the new phone. Unfortunately there is still an issue with connecting. My mum @PamelaMaryGreen will need to contact you again
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Elnaz Rasoolzadeh
(@elnazr7) reported
@virginmedia Yes when I called your customer service there was an automated message saying there was. Really bad timing and also important to be able to speak to someone during these times!
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kevin norris
(@kevinnorris7) reported
@virginmedia you have cancelled my install, third time since 22/10. Each time you offer £25 off my bill. So far you owe me £75. But I won't get it because it's not an active account and I will cancel before you solve the problem.
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Liinzi BOO 👻👻👻👻
(@TTfanofthe90s) reported
@virginmedia The service your providing at the minute is shocking!! 4 days I've been trying to talk to someone, holding for 55 mins most times, to then be hung up on!!!!
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Harry Saxton-Martin
(@HarrySaxtonMar1) reported
@virginmedia my wifi isn’t capable of handling a game of fifa and a firestick to be in use at the same time, could you guys explain why exactly this isn’t possible as you’re meant to be providing a service that can handle multiple devices?
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Liinzi BOO 👻👻👻👻
(@TTfanofthe90s) reported
@virginmedia Omg how bad is it that you ring nearly every hour every day hold for 57mins then they pick up and hang up, I'm FUMING!!!
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Daren Timbrell
(@homer3105) reported
@virginmedia customer service Is totally useless as I have been on hold for over and hour and then got cut off, there help bot is about as much use as a chocolate teapot as well. Think it’s time to leave and find a different supplier,
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DrSchizo
(@onamch) reported
@virginmedia Well they clearly can't that's the problem. I'll force the issue to be past to a UK agent I guess, seems that's the only way
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Sammy Glover
(@itssammykins) reported
@virginmedia hi, checked service status and apparently no issues found but internet been going on and off since Thursday for a few people, is there an issue in the WA11 area?