Virgin Media

Virgin Media Outage Report in Chelmsford, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Chelmsford come from postal codes CM1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chelmsford, Essex, England 06/02/2025 07:20

June 02: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chelmsford, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Basildon, Chelmsford, Essex, Braintree and Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....

  • semcglone Stuart McGlone (@semcglone) reported from London, England

    @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service

  • ed_sugarbones ed booker (@ed_sugarbones) reported from Great Baddow, England

    @virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • CounterCultureG Counter Culture (@CounterCultureG) reported from London, England

    @virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from London, England

    @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription

  • selman1979 matt (@selman1979) reported from Thundersley, England

    @bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did

  • iamBazSR3rs PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England

    @virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡

  • lulaamillss millsey. (@lulaamillss) reported from Basildon, England

    @virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management

  • LeePatmore Lee Patmore (@LeePatmore) reported from Basildon, England

    It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Trules20 Trules (@Trules20) reported

    @virginmedia Still no resolution just eventually kept getting told I didn't have an appointment booked for today when I did and when I asked to speak to someone to ask why I was lied to and why the engineer didn't turn up I was passed to another department and then cut off this happened twice

  • ash_x_123 Ashley (@ash_x_123) reported

    @virginmedia No as I haven't made the call to the Faults Team yet (wasn't able to sort this out via the chat service)

  • intgom John Cairney 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦🏳️‍🌈 (@intgom) reported

    @virginmedia Oh dear - the forums make for depressing reading. You should really moderate them cos they don’t paint a good picture of Virgin Media I’m afraid. Alternatively, provide a real customer service via (eg) Twitter DM. Even email!

  • PeterH67 Peter Hamilton (@PeterH67) reported

    @virginmedia I want to make a complaint. I have been mis-sold an @O2 SIM card contract with my virgin media package. I didn’t know this was a contract and I don’t want it. Please reply and arrange to have this cancelled and removed.

  • therealsambo121 COME ON YOU ******* REDMEN (@therealsambo121) reported

    @virginmedia How does this help me being without Internet since Sunday. It better be fixed tomorrow or I'm phoning to cancel the rest of the contract. And I expect compensation for lack of service

  • betija68833235 bestia (@betija68833235) reported

    @virginmedia No, this is second time that I have been waiting all day for an engineer, got new installation date on 21st November, so I will be 2 months without internet, and of course the engineer will not turn up on 21st Nov. either. I’m fuming, no option but to cancel it. Appalling service

  • nic_r24 Nic (@nic_r24) reported

    @virginmedia really disappointed with the terrible service we are receiving from you- constant promises of call backs and then nothing. New media box fitted but it is faulty so we are currently paying for a service that are not even receiving

  • nic_r24 Nic (@nic_r24) reported

    @virginmedia This will be the 3rd evening in a row trying to sort it out. The box is new but clearly faulty. Why should we have to keep initiating contact when we’re waiting for a call back? It’s really poor service and having a quick look at the forum, I’m not on my own when I say this

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported

    @virginmedia Yes I’ve checked and it still isn’t fixed. I have a bad feeling something was damaged outside when engineers turned up to install virgin for our next door neighbours as it was fine until then and they did knock to say they weren’t sure if they cut the wrong cable and wanted to…

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported

    @virginmedia @NetflixUK what's going on trying to watch something and it's saying my Internet bandwidth is low slow Internet connection I pay a reasonable amount monthly and demand better