Virgin Media Outage Report in Chelmsford, Essex, England
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The latest reports from users having issues in Chelmsford come from postal codes CM2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Brentwood, Basildon, Chelmsford and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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grizzly_gooner
(@GoonerGrizzly) reported
from
Thundersley, England
@virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Lisa Philpott
(@Lisa2672) reported
from
Rayleigh, England
@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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grizzly_gooner
(@GoonerGrizzly) reported
from
Thundersley, England
@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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grizzly_gooner
(@GoonerGrizzly) reported
from
Thundersley, England
@virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Lisa Philpott
(@Lisa2672) reported
from
Rayleigh, England
@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Barden
(@missmbn) reported
@virginmedia DM me and I can give you my phone number and the reference for the issue .. it shouldn’t be this complicated or stressful
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Michelle Barden
(@missmbn) reported
@virginmedia Your messaging service does not give the help needed. I was told I would be called today, another day of someone pretending to be me is not acceptable - I expect a call today as promised
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Chelsey
(@DigitalDoodler) reported
@virginmedia that went well. "oh sorry we should have told you to ignore your last bill (wtaf?) I'll put you thru now to someone who can clear things up, I've cleared security for you you'll go thru direct.. 8 mins later "hello, how can I help you, no sorry I don't have your account deets"
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Proposition Joe
(@Wan_Bor) reported
@virginmedia It's not working
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Michelle💕
(@mishybabez_) reported
@virginmedia It was weird my dad checked the cables and turned it on and off again and it worked. It's never done that before
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Chaz Foster
(@ChazFoster6) reported
@virginmedia But how does the account holder know a request was made? I received no notification that someone else had informed virgin I had left? Surely The policy holder should have to confirm this for the cancellation to happen? This means anyone can just cancel someone else’s policy...
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Joanne Hill
(@Joanne_Hill_) reported
@virginmedia Unfortunately I’m very familiar with your contact details as have tried phone and chat several times and still not resolved. Extremely poor customer service and I feel taking advantage of service required to be able to work from home.
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JET0803
(@TideyJoanna) reported
@bbceastenders @virginmedia @BAFTA Why is seeing someone killed a must see moment. Bad taste ..I won’t be voting . 👎
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Kumaran Masilamani
(@kumaran_rajesh) reported
@virginmedia Hi, Yes I checked and it is limited coverage, I thought a decent speed of 4G should be served if not 5G speed. The issue with Virgin is there is no option to go back to 4G network once upgraded.
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Riyad #beenvaccinated Karim
(@Riyad_SRPharmS) reported
@virginmedia Gosh indeed! Decision made on 14th May & I only learnt about this today, just want to connect to the service! Been holding & speaking to your teams for an hour and was about to discuss with your care team for complaint and been cut off😞Disappointing so disappointing @virginmedia