Virgin Media Outage Report in Chelmsford, Essex, England
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The latest reports from users having issues in Chelmsford come from postal codes CM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Chelmsford, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Billericay, Basildon, Braintree, Chelmsford and Takeley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Thomas Hapgood (@Tiger118118) reported from Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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Mike Keogh (@mikelondonse) reported from London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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G.Marshall Gleghorn (@gary2323) reported from London, England
@virginmedia All working now but customer service has been a nightmare
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Martin Bentley (@themib) reported from London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Ssb316 (@ssb316) reported from London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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lisa sibley (@citigirly) reported from London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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John Thombs (@thombie123) reported from London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Alan Wilton (@Alanpw1955) reported from London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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John Thombs (@thombie123) reported from London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Alan Churms (@achurms81) reported from Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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frank #13 🏴🏴 (@frankroe2) reported from Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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Sabrina (@HolisticSabrina) reported from London, England
Virgin media are hands down the WORST WiFi providers omg.
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frank #13 🏴🏴 (@frankroe2) reported from Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Jon Lovett (@Pegaso650) reported from Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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G.Marshall Gleghorn (@gary2323) reported from London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Thomas Hapgood (@Tiger118118) reported from Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Jon Lovett (@Pegaso650) reported from Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Jerry Daykin (@jdaykin) reported from London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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John Thombs (@thombie123) reported from London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Hymus (@hymus_john) reported
@virginmedia I never got to talk to anyone after an hours wait and was cut off to then be sent a text message and I was asked by text to wait up to 4 hours and guess what....... nothing!!!! 3 days without services! 3 days without talking to anyone at Virgin
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Marty G (@bigain84) reported
@virginmedia having major issues with my tivo box not connecting to my router, sat on hold for an hour to then be disconnected! Error code C133, followed all the online help advice. Still the same!!!!!😡
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Dave (@Dave34894540) reported
@virginmedia We have done all this to no avail! I would really like to speak to someone to see what our options as there are a number of issues, we have called many times, held in a queue for over an hour each time and then get cut off!
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stephch (@stephch16) reported
@virginmedia been trying to get an engineer to come round for the past 2days, to sort out the mess they created by CUTTING my broadband for no reason-I have all the photos&videos. Customer service have been pushing me saying someone will come on sat&today,still not resolved😡
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nabz (@nabz100) reported
@virginmedia have the worst WiFi and service. Garbage throughout the entire company.
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Neilpvfc (@Neilpvfc) reported
@pvfc_zack @SkySports @virginmedia Give them some ****
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Grace Edmunds (@GraceEScience) reported
@virginmedia sorry to do this but called 15x in 4wks, on hold for 1h and you hung up. Your staff ran cables across our doorway to serve neighbour. You wont speak to us or them about moving them. PM me or no choice but to pull them off and your customer will have no wifi. Thnks.
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Roger Watling (@2sticks66) reported
@virginmedia That's it I am broken. 4 hours on the phone, you hung up 3 times. As advised I used the text service that was a hour ago unsurprisingly no reply. You seem to care more about new customers than existing customers. 1of2
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Andy Pearson (@Podder51) reported from Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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mark hendy ⚒ (@mhendy1971) reported from Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service