Virgin Media outages and service status in Chelmsford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 27, 7:11 AM GMT+1.
- TV (83%)
- Internet (9%)
- Total Blackout (4%)
- Wi-fi (4%)
The latest reports from users having issues in Chelmsford come from postal codes CM2 and CM1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelmsford, England
The most recent Virgin Media outage reports came from the following cities: Billericay, Brentwood, Chelmsford, Basildon, Witham, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay
|
Total Blackout | 2 days ago |
|
Brentwood
|
Internet | 7 days ago |
|
Chelmsford
|
TV | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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Marc Corn (@marcsnappy) reported from Basildon, EnglandHey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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🏳️🌈🌟Simon🌟🏳️🌈, Esq. (@TheSimonC90) reported from Chelmsford, England@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia No advice, no contact = appalling service. This is the problem!
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
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Rob Green Jnr (@rob_green86) reported from Thundersley, England@SpursKS @virginmedia What's the issue
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m (@leipperm) reported from Braintree, England@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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matt (@selman1979) reported from Thundersley, England@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England@virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential
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James Young (@jamesrfyoung) reported from Wickford, England@virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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frank #13 🏴🏴 (@frankroe2) reported from Basildon, England@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia Yes and I am doing it again now. No network issue has been found
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England@ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
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Tmak (@tmacbond) reported from Wickford, EnglandThis is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Réva (@AvaniEbony666) reported@virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT
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Old Motherduck (@Old_Motherduck) reported@virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers
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Robert 🇬🇧🏴⚽ (@RRS91718) reported@virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable
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d_f1888 (@df1888) reported@virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman
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(Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported@virginmedia Hi, i tried to do that. The virgin worker was rude and uncooperative, I ended up putting the phone down
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Tim 🤘 (@RandomRocker) reported@PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.
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On The Right Side (@antiprotests) reported@PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.
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Mrs c (@w47carr) reportedSo been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless
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Corax (@Refan80) reported@virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.
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Jessica Louise (@jessica54599486) reported@PeteUK7 @virginmedia When my dad died i had to cancel his holiday, they accidentally sent me there internal conversation which was them discussing not telling me about the death policy (which would give a full refund ) and to only offer a refund on the deposit. Companies are awful