Virgin Media outages and service status in Billericay, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Billericay, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 19, 7:32 PM GMT+1.
- Internet (42%)
- TV (32%)
- E-mail (16%)
- Total Blackout (5%)
- Wi-fi (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Billericay, England
The most recent Virgin Media outage reports came from the following cities: Grays, Basildon, Romford, Epping Forest District, Chelmsford, South Benfleet, Dagenham, Billericay, Canvey Island, and Ingatestone.
| City | Problem Type | Report Time |
|---|---|---|
 Grays
|
Internet | 3 days ago |
|
Basildon
|
TV | 4 days ago |
|
Basildon
|
TV | 6 days ago |
|
Romford
|
8 days ago | |
|
Romford
|
8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
-
✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England@virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this
-
Andee Byford (@BobCratchitt) reported from Romford, England@virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests
-
Claire Nugent (@clairevnugent) reported from Romford, England@virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!
-
Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
-
Steve (@MFC_Steve) reported from Romford, England@virginmedia Hi - I am trying to get into contact with you but the phone line is dead and you are not answering the message service. How can I speak to someone ?
-
Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
-
FClay (@MissFayeRay) reported from Romford, England@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
-
A (@amhldg) reported from Romford, England@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
-
Dave Taskis (@FatherFantaskis) reported from Romford, England@virginmedia Your service status page says no broadband issues. We have wired connections to the internet but not a single one our devices that were working fine before you started work, can now make wireless connection to our HUB3 WiFi #primary or #guest networks. What have you done ? @Ofcom
-
Nancy S (@mizznansea) reported from Aveley, England@virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
TheTraveller🇬🇧 (@AndythePlank) reported from South Ockendon, England@virginmedia @virginmedia trying to home school our child, WiFi is crap!
-
Kate Crisp (@kec1964) reported from Grays, England@virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?
-
Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England@virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........
-
Tony Patis-Stannard (@tonyps1977) reported from Romford, England@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
-
Ethan Truss (@bludogsix) reported from Romford, England@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
-
Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
-
Dave Taskis (@FatherFantaskis) reported from Romford, England@Mikeyhcm @virginmedia Not only that but our router popped back up for 10 mins yesterday and must have had a firmware update pushed down to it, because my old iPhone refuses to connect to wireless now (despite having iOS14) and other iPhones in house being OK. No telling truth.
-
Kelda🥤 (@keldaaa) reported from Canvey Island, England@virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.
-
Tony Wiseman (@tonywiseman1976) reported from Romford, England@virginmedia Do you intend to issue my refund or penny pinch?
-
Katie Fowler (@SpiritAngels5) reported from Stapleford Abbotts, England@virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Virgin Media News (@VirginMediaNews) reportedThe US has carried out a ninth consecutive night of strikes against Iran. US Central Command said it targeted Iranian military and communication capabilities. Iran also claims two oil tankers exploded in the Strait of Hormuz. The attacks follow the deaths of two US service members who were killed in Jordan during missile and drone attacks by Iran. 📺 More on Virgin Media PLAY
-
Top Cat (@SpinCat1) reported@virginmedia I have heard from a distressed customer who’s having their correspondence CONTINUALLY ignored by your CEO’s office AND your “resolutions” office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!
-
Berk (@trapdoor456) reported@ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...
-
Daniel (@daniel18921892) reported@Simon_Whale @virginmedia Confused because they have literally stated they sent you a return pack? I’ve been with them for years and have never had an issue with them. Suppose it’s beucase I’m not a **** like you clearly are
-
LK 🏴☠️🚩 (@LK_Yanited) reported@Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off
-
Honest John (@HonestJ89478453) reported@EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply
-
Adrian (@ConfusedFergie) reported3 days in a row WiFi is down... @virginmedia you need to step up your game. Perhaps I won't pay you 3 months in a row and see if that gets you to get your act together...
-
GrandaJoe (@GrandaJoe0224) reported@Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!
-
Craig McArdle (@HoMcArdle) reported@LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you
-
Liam Moran (@lpearsemoran) reported@Rugby_Scoop @daphmc_ @virginmedia 100% Crap