Virgin Media outages and service status in Billericay, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billericay, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Romford, Basildon, South Benfleet, Dagenham, Billericay, Canvey Island, Ingatestone, Brentwood, Epping Forest District, Grays, and Erith.

City	Problem Type	Report Time
Chelmsford	TV	2 days ago
Romford	Internet	3 days ago
Romford	Internet	6 days ago
Chelmsford	Internet	6 days ago
Romford	Internet	7 days ago
Romford	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  Jon Read (@joniread68) reported 1 minute ago from Great Baddow, England

  @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

• 
  Kelda🥤 (@keldaaa) reported 5 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 7 minutes ago from South Ockendon, England

  @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

• 
  Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported 8 minutes ago from Romford, England

  So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia

• 
  Gary dorrington (@Garyonline1) reported 9 minutes ago from Chipping Ongar, England

  @virginmedia Also it would be nice for someone to point out what is the problem we are currently having.

• 
  kali ace (@GrandmasterAce1) reported 9 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 13 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  Kate Crisp (@kec1964) reported 15 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 18 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 20 minutes ago from Romford, England

  I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 32 minutes ago from South Ockendon, England

  @virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.

• 
  Mark Harrison (@maharrison) reported 35 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

• 
  David Ball (@dicksielives) reported 37 minutes ago from Romford, England

  Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

• 
  Richard Noble (@Richard09499442) reported 40 minutes ago from South Ockendon, England

  @virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!

• 
  Lisa Philpott (@Lisa2672) reported 46 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  FClay (@MissFayeRay) reported 47 minutes ago from Romford, England

  @virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?

• 
  Nancy S (@mizznansea) reported 50 minutes ago from Aveley, England

  So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.

• 
  Richard Noble (@Richard09499442) reported 52 minutes ago from South Ockendon, England

  @virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!

• 
  Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported 55 minutes ago from Romford, England

  @virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........

• 
  Andrew Owen (@owensirons93) reported 60 minutes ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Murdocke (@murdocke) reported 42 seconds ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 1 minute ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  MeddazzaDuranie (@duranie1000) reported 3 minutes ago

  @virginmedia had no service for a week. Engineer due today between 1-4. Now been told they won’t arrive until 7.45pm?? How is that acceptable?

• 
  Nicholas (@Nichola09215766) reported 5 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  jason (@Jason29wctb) reported 6 minutes ago

  @virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose

• 
  Bhavin (@Bhavinmaru2020) reported 8 minutes ago

  @virginmedia Hi if there is fault in the area shouldn’t the engineers working on it now to fix it!

• 
  TinaThomas (@haditaminuteago) reported 9 minutes ago

  @virginmedia our internet has gone down, AI bot says we need a new hub and will send one in 3 to 5 days . Will I get a refund for the days I have no service?

• 
  Jon Ashman (@JonAshman2) reported 9 minutes ago

  @virginmedia I’m paying £176.00 per month for your services so quite frankly an apology isn’t good enough I’ll contact yourselves later regarding my contract the service you now offer is woeful

• 
  Helen Goodridge (@goodridgehelen) reported 10 minutes ago

  @liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.

• 
  Paul foster (@Paulfoster_64) reported 11 minutes ago

  @virginmedia Rh117ef internet down again! This service is absolutely dog ****!