Virgin Media

Virgin Media Outage Report in Billericay, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Billericay, Essex, England 03/28/2024 04:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Billericay, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Romford, Dagenham, Upminster, Basildon, Stanford-le-Hope, Laindon, Grays, Wickford, Chelmsford, Southend-on-Sea and Witham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • DouglasEmma07 Emma douglas (@DouglasEmma07) reported from Basildon, England

    @virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)

  • ogerreyn owain gerreyn (@ogerreyn) reported from London, England

    @virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!

  • Shiiirl_xx1 Natalie Warby (@Shiiirl_xx1) reported from Romford, England

    @virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!

  • katebewitcheduk Katie Blackmore (@katebewitcheduk) reported from Witham, England

    @virginmedia been without data for 2 days after putting new SIM in. Help please!

  • ShahlaaTahira #OddMotion (@ShahlaaTahira) reported from London, England

    .@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia any ideas when you are increasing your price next...so I can cancel my contract early

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from Romford, England

    @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

  • Lauren_Sberry Lauren Scott-Berry (@Lauren_Sberry) reported from London, England

    @virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • benjaminlangham Ben (@benjaminlangham) reported from Basildon, England

    @richardbranson your virgin media service is shocking! I thought your ethos behind running your companies was a lot better than the top providers but I was wrong, your worse! #leaving

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script

  • aline_diaredo Aline (@aline_diaredo) reported from London, England

    @virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP

  • crosswhatfields crosswhatfields (@crosswhatfields) reported from London, England

    @virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • TPAdams Tom Adams (@TPAdams) reported from London, England

    @virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"

  • mackenziedarcy Michael harrison (@mackenziedarcy) reported from Grays, England

    @virginmedia Spoke to your team, they were no help what so ever. Basically said you have 2 years left on your contract LIKE IT OR LUMP IT

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _mclewis 𝕄𝕒𝕣𝕚𝕒 𝕃𝕖𝕨𝕚𝕤 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_mclewis) reported

    @virginmedia telephone number to speak to someone in the UK about a possible phone fault? Been on phone to someone over seas for nearly an hour now and he ain't got a damn clue. Thanks.

  • Saltiwnl salt {Giveaway Pinned} (@Saltiwnl) reported

    why does @virginmedia have the must customer service in existence? I have phoned 11 times and they just refuse to help and hang up lmfao

  • nwinterb nwinterb (@nwinterb) reported

    @virginmedia Someone was meant to be calling me back, but nobody has. Tried the txt route yesterday but didn’t get a response til gone 9pm and when I replied it said they were closed. Why is the responsibility always back to the customer?

  • ruprect01 Andy Potter (@ruprect01) reported

    Let down again by @virginmedia , engineer visit booked today for between 8.00 & 12.00 and no engineer has shown up

  • CausticMain69 HK21 (@CausticMain69) reported

    @virginmedia I've figured out that it's because I've got a hub 3.0, a lot of which have faulty hardware. I've fixed the problem for gaming by limiting the channel switching but it's not ideal - what's the fastest route to request a new router? I know the 3.0 isn't up to standard.

  • FaffedOff ||||Subzero|||| (@FaffedOff) reported

    @virginmedia What sacrifice to what deity do i need to make for an issue from 21st December 2020 to be resolved. C-1301211989 ?

  • robertovivancos Roberto Vivancos (@robertovivancos) reported

    @virginmedia I am already a Virgin customer since two years ago, just switching from private to business account, I don’t see the reason I can’t just install the kit myself.

  • thelocalscooter scooter (@thelocalscooter) reported

    @virginmedia any chance you can give me a reason for our speeds being so horrendous?! paying for 350 and getting 10 is a bit of a difference, at this rate we’ll have to cancel our contract

  • independencekat kathleen reid (@independencekat) reported

    @virginmedia Seriously you are asking me to call again the people who I've already called numerous times and when I did they refused to help

  • EmilyEastley Emily Eastley (@EmilyEastley) reported

    @virginmedia please can you advise if there is an issue in my area SW170QQ. Modem has just stopped for no reason, and although we're due to move, it's not supposed to switch over until 21/02/21. AHH!