Virgin Media Outage Report in Billericay, Essex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Billericay come from postal codes CM12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Billericay, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Billericay, Upminster, Romford, Basildon, Southend-on-Sea, Chelmsford, Grays and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
-
VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
-
Helen Dickens (pinknblue):)
(@pinknblue) reported
from
Southend-on-Sea, England
@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia Yes he left a name & phone number, said I should I let him know if I still have issues. I've contacted him 3 times including this morning since his visit last Friday.
-
MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
-
Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
-
Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
-
carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@TracyWoodley4 @virginmedia @Virgin Their service has certainly gone down hill and this issue with the call centre is a complete farce. If they can't even get their own internal systems sorted as a telecomms company what hope do we have? My contract is up in March and I will defo be leaving Virgin.
-
FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
-
Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
-
Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
-
S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
-
Nancy S
(@mizznansea) reported
from
Aveley, England
So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia why are no one answering your lines all I wanna do is cancel my package
-
Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!
-
William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe ✌🏻
(@realjoerobin) reported
@virginmedia Hiya, didn’t get a call back in the end - despite repeated promises that it’d be fixed! TV box still not working.
-
Matt Wells
(@crosss216) reported
@virginmedia The forums won't tell me why you closed my complaint without getting in contact with me, the why you lied to me about that, and why I have to spent hours on the phone to be passed to wrong departments will it? And why you can't help your old customers?
-
ORHAN SUBAY
(@orhansubay) reported
@virginmedia At my complaints, you will see all things. I fed up writing you and trying to reach you. I tried to find a solution but I can't communicate with you. I can share my SMS chat with you, and you can see your capability of handling an issue. Sorry for you.
-
R K
(@lexicalk) reported
@virginmedia what's going on with your business broadband service?? There's been no information available on the loss of service, nor can we get through to customer support!
-
Matt Wells
(@crosss216) reported
@virginmedia Well I can't while at work....... So where dose that leave me, we it now not going anywhere since you can't do anything..... This is the worse customer service never.
-
𝓝ameless
(@oftenfaceless) reported
@virginmedia I contacted virgin last month to cancel or get a better deal. We settled on a better deal but was told I was receiving the new hub 3. It’s been more than a month I’m sure it 5 weeks Monday, I still haven’t received the new hub.
-
Joe ✌🏻
(@realjoerobin) reported
@virginmedia Nope never rescheduled, didn’t give a reason , they promised that it’d be fixed with 24 hours on two separate occasions - which it wasn’t.
-
playpet
(@playpet1) reported
@virginmedia I am using all my tweets to you as evidence of complaint though and today I am ringing customer service and I am refusing to pay, I stopped ringing your customer service because spending 1-3 hours trying to sort out a virgin issue is disgusting, your staff just tell lies
-
Mick Dumbarton
(@DumbartonMick) reported
@virginmedia Whole family have been loyal Virgin Media customers since 2004, and never had an issue with TV, broadband or phones until this.
-
TheAspiLawStudent
(@LawAspi) reported
@virginmedia Wired connections are pretty much the same, were never able to get through to a human unfortunately (which has been our experience since joining Virgin) We replaced the superhub with a stronger WiFi router due to its terrible performance so can't can't even run self tests 😳