Virgin Media Outage Report in Billericay, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Billericay, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Dagenham, Upminster, Basildon, Stanford-le-Hope, Laindon, Grays, Wickford, Chelmsford, Southend-on-Sea and Witham.
City | Problem Type | Report Time |
---|---|---|
London | Internet | |
London | Wi-fi | |
London | Internet | |
London | Total Blackout | |
London | ||
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Emma douglas
(@DouglasEmma07) reported
from
Basildon, England
@virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Natalie Warby
(@Shiiirl_xx1) reported
from
Romford, England
@virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!
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Katie Blackmore
(@katebewitcheduk) reported
from
Witham, England
@virginmedia been without data for 2 days after putting new SIM in. Help please!
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Kyle Simon Fair
(@KyleFair1985) reported
from
Romford, England
@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Ben
(@benjaminlangham) reported
from
Basildon, England
@richardbranson your virgin media service is shocking! I thought your ethos behind running your companies was a lot better than the top providers but I was wrong, your worse! #leaving
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Michael harrison
(@mackenziedarcy) reported
from
Grays, England
@virginmedia Spoke to your team, they were no help what so ever. Basically said you have 2 years left on your contract LIKE IT OR LUMP IT
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝕄𝕒𝕣𝕚𝕒 𝕃𝕖𝕨𝕚𝕤 🏴
(@_mclewis) reported
@virginmedia telephone number to speak to someone in the UK about a possible phone fault? Been on phone to someone over seas for nearly an hour now and he ain't got a damn clue. Thanks.
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salt {Giveaway Pinned}
(@Saltiwnl) reported
why does @virginmedia have the must customer service in existence? I have phoned 11 times and they just refuse to help and hang up lmfao
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nwinterb
(@nwinterb) reported
@virginmedia Someone was meant to be calling me back, but nobody has. Tried the txt route yesterday but didn’t get a response til gone 9pm and when I replied it said they were closed. Why is the responsibility always back to the customer?
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Andy Potter
(@ruprect01) reported
Let down again by @virginmedia , engineer visit booked today for between 8.00 & 12.00 and no engineer has shown up
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HK21
(@CausticMain69) reported
@virginmedia I've figured out that it's because I've got a hub 3.0, a lot of which have faulty hardware. I've fixed the problem for gaming by limiting the channel switching but it's not ideal - what's the fastest route to request a new router? I know the 3.0 isn't up to standard.
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||||Subzero||||
(@FaffedOff) reported
@virginmedia What sacrifice to what deity do i need to make for an issue from 21st December 2020 to be resolved. C-1301211989 ?
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Roberto Vivancos
(@robertovivancos) reported
@virginmedia I am already a Virgin customer since two years ago, just switching from private to business account, I don’t see the reason I can’t just install the kit myself.
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scooter
(@thelocalscooter) reported
@virginmedia any chance you can give me a reason for our speeds being so horrendous?! paying for 350 and getting 10 is a bit of a difference, at this rate we’ll have to cancel our contract
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kathleen reid
(@independencekat) reported
@virginmedia Seriously you are asking me to call again the people who I've already called numerous times and when I did they refused to help
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Emily Eastley
(@EmilyEastley) reported
@virginmedia please can you advise if there is an issue in my area SW170QQ. Modem has just stopped for no reason, and although we're due to move, it's not supposed to switch over until 21/02/21. AHH!