Virgin Media Outage Report in Billericay, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Billericay, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, South Benfleet, Basildon, Southend-on-Sea, Dagenham, Romford, Upminster, Laindon, Chelmsford, Brentwood, Erith, Grays, Billericay and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
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Eddie
(@onfe1) reported
from
Romford, England
@aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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timmul
(@timmul01) reported
@virginmedia Since I joined VM months ago, almost daily my router disconnects all devices and needs to be restarted (10+ min process). I've tried all your self-help guides and line checks. Pleeease help. Very frustrated. My partner needs to teach school classes from home.
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sarah dobson
(@dobbo79) reported
@virginmedia Day 1 of back to WFH and my WiFi is down - AGAIN!!!!!, this is just getting beyond the joke now!!
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Grant Simpson
(@SrantGimpson) reported
@virginmedia Your text bot sucks he’s made me wait 25 minute to connect me to another bot gonny just let ma cancel ma broadband
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John Tindall
(@johnc5012) reported
@virginmedia yes iv been a customer for 8 9r so years and am fed up of the website changes n app
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Steffi 🦄
(@steffimoore15) reported
DO NOT use @virginmedia they lie to their customers, you end up with a 2 month delay which is getting delayed further. They All say different things and don’t help resolve customer issues. DO NOT USE!
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Carl Hodkin
(@Ginner2312) reported
@virginmedia You don’t care about your customers. You just want to bleed us dry and not provide any kind of good service. Atrocious company.
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Spencer
(@SpencerDavies) reported
@virginmedia I already have and got nowhere, I explained all this in my previous tweets. Can someone at VM just take ownership and resolve? I am still getting nowhere with all VM methods/channels of customer support.
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Clive Davies #FBPE 💙🔶🇬🇧🇪🇺🇭🇰
(@CliveDaviesUK) reported
@virginmedia Thank you but there doesn't seem to be any way to activate volt via O2 - it just directs you back to join Virgin (already a customer).
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Dave Espley
(@daveespley) reported
@virginmedia Hi. Had a tech appt booked which I had to cancel via text, as shown. Is there an easy way to rearrange which doesn't involve phoning that number and having to select options which involve a remote test of my equipment again? Just need to rearrange!
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Tia
(@TiaMarsh11) reported
@virginmedia Again, it’s insulting to your customers. you only temporarily fix issues for a few hours so you don’t have to pay out when it is clear an issue has been going on for over 48 hours hours and will take over that time to fix. (This was confirmed by ur phone customer service team)