Virgin Media outages and service status in Billericay, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billericay, England

The most recent Virgin Media outage reports came from the following cities: Brentwood, Chelmsford, Romford, Basildon, Epping Forest District, Billericay, Grays, Dagenham, Erith, Canvey Island, Witham, and Wickford.

City	Problem Type	Report Time
Brentwood	Internet	5 hours ago
Chelmsford	TV	6 hours ago
Romford	Internet	8 hours ago
Basildon	TV	3 days ago
Epping Forest District	Phone	3 days ago
Romford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 6 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  Going for Gold (@Gold_Accounting) reported 7 minutes ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

• 
  Steve (@MFC_Steve) reported 12 minutes ago from Romford, England

  @virginmedia so Virgin is a media company that is uncontactable by Phone, email, Twitter and message service. Who on earth would trust them with their business if they can’t manage themselves

• 
  Steve (@MFC_Steve) reported 14 minutes ago from Romford, England

  @virginmedia Hi - I am trying to get into contact with you but the phone line is dead and you are not answering the message service. How can I speak to someone ?

• 
  Nancy S (@mizznansea) reported 22 minutes ago from Aveley, England

  So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.

• 
  ✨💎Jules💎✨ (@juliecason) reported 22 minutes ago from Romford, England

  @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 25 minutes ago from Romford, England

  On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

• 
  Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported 25 minutes ago from Romford, England

  @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

• 
  Richard Noble (@Richard09499442) reported 26 minutes ago from South Ockendon, England

  @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.

• 
  grizzly_gooner (@GoonerGrizzly) reported 29 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  TheTraveller🇬🇧 (@AndythePlank) reported 30 minutes ago from South Ockendon, England

  @virginmedia @virginmedia trying to home school our child, WiFi is crap!

• 
  Claire Nugent (@clairevnugent) reported 31 minutes ago from Romford, England

  And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤

• 
  Dave Taskis (@FatherFantaskis) reported 35 minutes ago from Romford, England

  @Mikeyhcm @virginmedia Not only that but our router popped back up for 10 mins yesterday and must have had a firmware update pushed down to it, because my old iPhone refuses to connect to wireless now (despite having iOS14) and other iPhones in house being OK. No telling truth.

• 
  Richard Noble (@Richard09499442) reported 38 minutes ago from South Ockendon, England

  @virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 38 minutes ago from Romford, England

  So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

• 
  Katie Fowler (@SpiritAngels5) reported 40 minutes ago from Stapleford Abbotts, England

  @virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating

• 
  Gary dorrington (@Garyonline1) reported 42 minutes ago from Chipping Ongar, England

  @virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 47 minutes ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  VenusEnvi (@VenusEnvi) reported 58 minutes ago from Grays, England

  @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

• 
  Barry Rose (@Rosey_8) reported 59 minutes ago from Brentwood, England

  @virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  godisgood (@ed2dfc1b030e4cb) reported 8 minutes ago

  @Benleo @virginmedia I went to the ombudsman who was great I got £75 compo after virgin still took higher monthly rate after I cancelled 4 months before they’re the worst of the worst Indian call centre don’t get back when they said wasted hours

• 
  Andy Jones (@Andy_wxm) reported 9 minutes ago

  @virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 12 minutes ago

  @Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.

• 
  Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported 13 minutes ago

  @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

• 
  Gothguy (@GothGuyGamer) reported 16 minutes ago

  @saltyy_savage start a new contract with virgin media with a new email address, the "new" customers get all the decent prices, sincerely ongoing customer for 10+ years paying £40 for a decent connection

• 
  Clareactually (@ActuallyClarex) reported 16 minutes ago

  Fk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.

• 
  Holeshot BMX (@HoleshotBMX) reported 20 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media

• 
  Anumcara (@Anumcaras) reported 28 minutes ago

  @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

• 
  gail hendry (@gail_hendry) reported 34 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  Me. Iam...... (@MCCsboy) reported 34 minutes ago

  @skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!