Virgin Media Outage Report in Billericay, Essex, England
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The latest reports from users having issues in Billericay come from postal codes CM12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Billericay, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Romford, Southend-on-Sea, Brentwood, Chelmsford, Grays, Basildon, Upminster, Erith and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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David Ball
(@dicksielives) reported
from
Romford, England
Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.
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Lisa Philpott
(@Lisa2672) reported
from
Rayleigh, England
@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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Lisa Philpott
(@Lisa2672) reported
from
Rayleigh, England
@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Carol Dover
(@CarolB29041964) reported
from
Stifford, England
Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Kim Edwards
(@KimEdwards48) reported
from
Stifford, England
@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ｉ, Ｒｏｂａｒｔ 🇦🇺 🇬🇧 🇳🇱 ⚖️🎗️
(@FromRoy) reported
@virginmedia @PeakeCondition Playing dumb again, Virgin. You KNOW there are issues. I registered for regular SW15 updates hours ago, but not a peep.
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Levan Stapleton
(@LevanStapleton3) reported
@virginmedia been trying to cancel my services with you for multiple days now and keep getting hung up on when I speak to someone. I will now Cancel all my direct debits and have nothing else to do with you #betterconnectedmyhole
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Laura Greenaway
(@LauraGreenawa12) reported
@virginmedia @zkhussain No one can get through when you want to cancel- your customer service is beyond useless!! And your broadband is 💩
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Darius Pourhana
(@dariuspourhana) reported
@virginmedia my internet is down. Tell me a free of charge number to call your customer services please? As the one online is a 0345 scam.
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𝓢𝓪𝓶 𝓜𝓪𝓼𝓴𝓮𝓻𝔂 ~ SLM 🖤🐍🍸
(@samsnakes_) reported
Absolutely appalled at @virginmedia tried to cancel my broadband installation/account yesterday & when they couldn’t convince me to stay got hung up on, called again today and got hung up on! When your engineer comes to install it I won’t be home & the D/D has been cancelled!
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Rosanna
(@RosannaPalmer) reported
@virginmedia Yes - checked this several times today and just says there are broadband issues in our area.
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Bartels
(@ZeeBartels) reported
@virginmedia no internet for 8 hours at least since 11:30 today ?!? What is the problem?!? Folks have been put out trying to do their last day of work before the long Jubilee weekend and you messed it up royally. #VirginMediaDown
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chris lea
(@chrislea123) reported
@virginmedia just been cut off. A hour on hold. bills have doubled. Internet troubles in our area all the time. Such a poor service need to cancel but such drain to do so. How do big companies get away with it
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Scott
(@alfordScott) reported
@virginmedia your login process and apps are **** Your customer service is worse.
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Paul Davies
(@daviesbrooklea) reported
@virginmedia Issue will be resolved by 18.00