Virgin Media

Virgin Media Outage Report in Chipping Ongar, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chipping Ongar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chipping Ongar, Essex, England 09/26/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chipping Ongar, Essex, England

The most recent Virgin Media outage reports came from the following cities: Barking, Ilford, London, Brentwood, Takeley, Romford, Chingford, Dagenham, Waltham Cross, Basildon, Waltham Forest, Woodford Green, Harlow, Chigwell and Chelmsford.

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City Problem Type Report Time
United KingdomBarking Internet
United KingdomIlford Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chipping Ongar, England

Latest outage, problems and issue reports in Chipping Ongar and nearby locations:

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!

  • OohLookItsEmma Emma Hoyle (@OohLookItsEmma) reported from London, England

    @virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!

  • samorrisuk Sam Morris (@samorrisuk) reported from Walthamstow, England

    @virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure

  • CridlandKeith Keith (@CridlandKeith) reported from London, England

    @virginmedia Still not been able to get through to the support team 😢

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia Also it would be nice for someone to point out what is the problem we are currently having.

  • CridlandKeith Keith (@CridlandKeith) reported from Romford, England

    @virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.

  • TrudyLea1 Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England

    @virginmedia Hi, When trying to watch anything “on demand” it continuously crashes, and we get a variety of error codes, and anything HD, doesn’t load at all. My 2nd box doesn’t work, it just stays on the start up page with the circle spinning. We have pretty much lost wifi upstairs. Help!

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia Apologies do not resolve the problem.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.

  • TrudyLea1 Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England

    Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KellyTh61164501 blank (@KellyTh61164501) reported

    @virginmedia It is yes. But to avoid it I've now set the phone to answer with volume up. And hang up with the power button. Touch screen is useless.

  • paintergary Gary Thorburn🇪🇺 (@paintergary) reported

    @virginmedia anybody manning you message service? Started conversation an hour ago no answer

  • LunnMartin martin lunn (@LunnMartin) reported

    @virginmedia our complaint number is COM104223117 all we want is a refund as new sim cards failed we returned sim cards seems to me you have closed complaint no one interested in returning calls or texts we will be seeking legal action in due course

  • HiMartinHere Martin (@HiMartinHere) reported

    In the market for a new #broadband provider this #BlackFriday? Do not, at all, choose @VirginMedia. The service is terrible and the customer service is bordering on disrespectful. Sky has some great offers on.

  • JoJagiello Joanna Jagiello (@JoJagiello) reported

    @virginmedia So you are happy to just leave it at that? You think its acceptable to let a customer try all these channels, daily, over and over again for weeks on end? Would you be happy with that? I doubt it. And this is why I believe you are simply taking the micky out of me.

  • LunnMartin martin lunn (@LunnMartin) reported

    @virginmedia I sent texts to. Number given in previous message but your text service broken down you just don't want to refund our outstanding £313.17 or reply to our second letter we sent to you 29sept we only received one letter dated 21st Sept

  • miss_vic81 miss_vic81 (@miss_vic81) reported

    @virginmedia Yes...and the connect app has never worked so can’t work out what the problem is via the app

  • MaverickMark mark palmer (@MaverickMark) reported

    @virginmedia Broadband down several times in last few hours. 20-30 times down a day for month. Over an hour to get through on phone and then dropped twice. Call up to cancel and that option terminates call and asks me to call back. I want to leave please arrange.

  • roband67 Andrew Robson (@roband67) reported

    @virginmedia Sadly not, states no service issue

  • jfk9877 ice (@jfk9877) reported

    @virginmedia hi my broadband keeps going down how to a report an issue to you guys on the website?