Virgin Media Outage Report in Chipping Ongar, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chipping Ongar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chipping Ongar, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Ilford, Hoddesdon, Basildon, Harlow, Chingford, Loughton, Waltham Forest, Dagenham, Chigwell, Woodford Green, Waltham Cross, Brentwood and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Chipping Ongar, England
Latest outage, problems and issue reports in Chipping Ongar and nearby locations:
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Sue Olszak
(@foxysue40) reported
from
Harlow, England
@virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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Jimmy Dean - on the cover of a magazine
(@Br00zR) reported
from
Romford, England
@virginmedia Right. Disconnected for a third time. I’m just going to cancel my direct debit. I don’t have time for this nonsense. You lot sort it out your end.
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Tony Wiseman
(@TDarkReaperW) reported
from
Romford, England
@virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Widdowson
(@Tr33fi77y) reported
@virginmedia As I say please read my tweets it was a planned outage as informed by your engineer. So you are just proving my point. And to be clear then you are not willing to get anyone to talk to me or anyone of the other 500 houses in our estate and instead want to push us through….
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Qirraaath
(@qwerfyyyy) reported
@virginmedia Hi we’ve done this multiple times and have even called in but the issue is never resolved, we even have a WiFi extender in the house which also hasn’t helped.
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ChrisB
(@Mr_B_solihull) reported
@virginmedia internet down AGAIN! Can I speak to an actual person please?
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Stephen Bough
(@boff64) reported
@virginmedia Well done Virgin, rung again on 150. When we gave our details we were told an engineer has been booked, but call centre could not tell us when or where the engineer was coming as they said they had no record. Absolutely appaling. Ongoing rubbish customer service
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sunset
(@ThaBieberCrew) reported
Hi again. @virginmedia If I cancel my current phone contract & return back to you. Can I still be able to purchase a new phone from your site?
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VARIATIONHITTER
(@variationhitter) reported
@crazyh0rse1234 No jokes lol and there’s no better option a avail. @SkyUK #skybroadband I’m switching to my new friends @virginmedia anyway, sky have rude people working there and don’t even offer a good service lol what a joke
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LunchboxLogic
(@LunchboxLogicYT) reported
What really is the point in Virgin Media having wireless technology in their routers if their wireless is no better than trying to connect to it from over the road? I’m literally one floor up and there’s no devices in between and I’m getting no more than 5 down and 5 up. Scammers
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Jordan
(@TheGunner_J) reported
@virginmedia Hi I tried contacting the virgin support team on the website but I've been waiting for over 2 hours and no one has gotten back to me, so I said I'll message here instead but I'm wondering if it would be possible to enable port forwarding on my HUB 4 router?
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Timmy!
(@timmym84) reported
@virginmedia how come there is yet another 'planned outage' happening that no one has been informed of?! The only reason we know it's planned as someone found one of your engineers and they said it was an upgrade. Its almost a monthly basis now. Getting quite tiresome
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S_88
(@Shreena_88) reported
@virginmedia what is going on why is media and internet down ???