Virgin Media Outage Report in Chipping Ongar, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chipping Ongar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Chipping Ongar, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Waltham Cross, Waltham Forest, Ilford, Woodford Green, Romford, Basildon, Chingford, Harlow, Brentwood, Chelmsford, Bishops Stortford and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Dagenham |
Wi-fi | |
| Waltham Cross |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Chipping Ongar, England
Latest outage, problems and issue reports in Chipping Ongar and nearby locations:
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Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Rachel Romain
(@RERomain) reported
from
Chelmsford, England
@virginmedia It has been almost 30 years since he was a new customer... 🙃
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Dr Marie Parsons 💙
(@mparsons43) reported
from
Harlow, England
@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Julie Featherstone 🇺🇦😷 🏳️🌈✊🏿🇪🇺 🌹💙💉💚
(@jujurants) reported
from
Ilford, England
Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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Katie Williams
(@katie_2521) reported
from
Wickford, England
@virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Katie Williams
(@katie_2521) reported
from
Wickford, England
@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia broadband issue on Epping area... Can you explain....been on and off all day.
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Paul Campbell
(@PaulCam06496194) reported
from
Bishop's Stortford, England
@virginmedia useless broadband service and customer service are all robots with no clue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LegendKiller2k ⚪
(@legendkiller2k8) reported
@SteveWatkiss Godfather of Harlem is on starzplay that only cost £4.99p/m unless you're a virgin media customer on their top pack then i think it's included.
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Amelia Louise
(@ameliaa_hall) reported
@virginmedia are very quick to respond when you tweet them asking the problem but when you tell them they take their time to respond (if they do ever respond) anyone want to respond to this tweet? Or do you want to keep ignoring that there is a problem with @virginmedia
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Karen Best
(@KazzaB66) reported
@virginmedia can you tell me how long it will take for someone from an escalated complaint marked as priority to get back to me please. This is regarding my 89 year old father's account.
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Anna
(@a_tuts) reported
@virginmedia My bigger issues is that all the internet is out. And has been since 8 AM. It’s supposed to be fixed by 4…Aka a full working day
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Almond Property
(@AlmondProperty) reported
@virginmedia Any chance of speaking to someone re: business broadband set up Monday. Still not working and your advisors are totally useless!
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DazzledMin
(@DazzledMin) reported
@virginmedia brilliant customer service today…spent 52 minutes on the call, didn’t resolve anything. Your customer service agent said she was placing me on hold and effectively ended the call. Is that how your staff are trained to deal with customers?
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Anna
(@a_tuts) reported
@virginmedia @virginhelp I would like my internet to be functioning and now be out for the entire day with an outage
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Amelia Louise
(@ameliaa_hall) reported
@virginmedia @OfficialDrMike Just keep waiting for someone to tell you that they can’t fix it and their is nothing they can do 🙈 great service 👏🏻
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Dr Mike Leahy
(@OfficialDrMike) reported
@virginmedia I will get complaint numbers. I have only had generic replies and whenever I get through to your customer services guys I am simply put on hold for hours. All I want to do is take up YOUR offer to cancel my package, but by dishonest means I have been prevented from doing this.
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Steve
(@SteveUnknown) reported
@virginmedia After months of excessive stress, you’ve lost my custom for good. But, if u REALLY want to help, then please help @michaeljswalker - his work is essential for our awareness re the country. He needs to remain connected. Surely some good will gesture IS possible. Help. Him! Plz.