Virgin Media Outage Report in Chipping Ongar, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chipping Ongar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chipping Ongar, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Basildon, Upminster, Leyton, Walthamstow, Barking, Romford, Harlow, Chingford, Ilford, Chelmsford, East Ham, Brentwood and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Chipping Ongar, England
Latest outage, problems and issue reports in Chipping Ongar and nearby locations:
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Ashella
(@AshellaRoshania) reported
from
Loughton, England
So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -
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Loris Zubanović
(@LorisZubanovic) reported
from
Ilford, England
@virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Ashella
(@AshellaRoshania) reported
from
Loughton, England
So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -
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Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Kyle Simon Fair
(@KyleFair1985) reported
from
Romford, England
@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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sheryl wheatland
(@JazzerciseH) reported
from
Harlow, England
@virginmedia Yes apparently I need a new router which I’ve been waiting for since the problem started on Friday. It’s gone off again now so...another evening with no/intermittent WiFi 👍🏻👍🏻👍🏻
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
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Natalie Warby
(@Shiiirl_xx1) reported
from
Romford, England
@virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!
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Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Emma douglas
(@DouglasEmma07) reported
from
Basildon, England
@virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Ben
(@benjaminlangham) reported
from
Basildon, England
@richardbranson your virgin media service is shocking! I thought your ethos behind running your companies was a lot better than the top providers but I was wrong, your worse! #leaving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gem
(@gemmarjohn) reported
@virginmedia So how do you propose I pay my rent and bills? Yesterday was supposed to be my first day back after 2 weeks as I’ve been sick with covid and now I’m losing another weeks pay due to your poor service.
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Kelechi Okegbe
(@kelechi_okegbe) reported
@virginmedia There is no issues in my area. There is WiFi but it is so so so slow. Download speed is 1MB. I have called several times and reset the hub many times
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gem
(@gemmarjohn) reported
@virginmedia Sorrys not good enough. This means I have a full week of no work which means no pay, yet you won’t let me cancel without paying a £240 disconnection fee. Despite trying to cancel within the first week of being set up and trying to get in touch varied ways with no response
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Martin Graham
(@GrahamGraham657) reported
@virginmedia No all devices drop and then one or two minutes later they reconnect. Also i only have 2g network now the 5g has disappeared
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nnp
(@patelneiln) reported
@virginmedia I don’t need you treat this as a complaint , I need you to allocate an engineer for an on-site visit
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vikash shah
(@shah_vikash) reported
@virginmedia been a customer for 6 years I asked for a revised deal and was told that because I was out of contract for so long you couldn’t offer a competitive deal, strange way of discarding long term customers
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gem
(@gemmarjohn) reported
@virginmedia So you’re happy for a new customer to be without internet for a full working week with no adequate solution and no compensation and when I’m not happy with the service you expect me to pay over £200 to leave. Disgusting
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Graeme Boyce
(@statoblue) reported
@virginmedia Same pathetic service as usual
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Mairéad Rose
(@MaireadRG) reported
@virginmedia when are you going to get back to me? I have been trying to call you for weeks but I am just kept on hold until the call cuts out! My broadband connection is poor and I need a booster sending out.
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Dariusz Więckiewicz 🇬🇧 🇵🇱🇪🇺
(@dariusz_w) reported
@virginmedia Your website is useless and never showing any outages. Your team staying “intermediate connection” in my postcode despite that it’s been like there for over a month! And off course my complaint still is not dealt 9 days and counting...