Virgin Media Outage Report in Chipping Ongar, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chipping Ongar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chipping Ongar, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Leyton, Walthamstow, Dagenham, Romford, Harlow, Basildon, Barking, Upminster, Chingford, Ware, Chelmsford, Chigwell and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Chelmsford |
Wi-fi | |
| Barking |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chipping Ongar, England
Latest outage, problems and issue reports in Chipping Ongar and nearby locations:
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Gk
(@Gksharkar) reported
from
East Ham, England
@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Mat Barnett
(@matbarnett) reported
from
Walthamstow, England
@virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Boston Celtics
(@BostonCelticsFC) reported
from
Walthamstow, England
@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lito Tsitsou
(@Lito_Ts) reported
@virginmedia I have lost coverage in the EU. I have been away from the UK for work and it's now been 10 days that I cannot use my phone. I have been repeatedly in touch and no resolution. Disgrace!
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chrisdawg
(@chrisdawg11) reported
@virginmedia Nothing listed online - “no known issues”
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Steve Braden
(@St3ve76) reported
@virginmedia Tried that. Request denied due to a flag on my account. Spoken with your customer service team request denied. Cancellation team request denied.
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Seema Gondkar
(@sgondkar) reported
@virginmedia @nebredral @virginmedia what’s going on with your services, residents of SL6 no TV and broadband for over a week now. After paying premium £145/month expecting us to pay additional on days Boltons to continue to work from home is not acceptable! What’s wrong with you customer communications
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Angus Andrew
(@titchmeisterpro) reported
@virginmedia Does a hub with no lights after a thunder storm mean a network issue or a replacement hub? All other electrical devices are working as normal. Thanks!
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Lauren
(@lollythemonkey) reported
@virginmedia I seem to be having an issue with the WiFi. I'm working from home and seem to have no WiFi connection to devices. My router is on and looking online says its working. Ive rebooted and still nothing. I have a steady yellow power light. I've checked all cables. Help!
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Adam Dakin (Dako)
(@dako326) reported
@Mel23Odie @virginmedia They are the worst company I've ever dealt with, so lacklustre and treat long serving customers like dirt #imofftosky
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Dave
(@waveyx1970) reported
@virginmedia No issues in the area according to the virgin media app. Used the app as the link you sent didn’t work. And still no response on the virgin media app chat!
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Jo Ratcliffe
(@Jojocurlytop) reported
@virginmedia There was a complaint raised but she didn’t give me a reference
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Northamptonbaggie
(@Northamptonbag1) reported
@virginmedia Really with which team?? I have been pushed from team to team i have had text conversations i have had phone conversations all of which have ended with me being passed to another person who can not help what is different this time??