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Virgin Media Outage Report in Chipping Ongar, Essex, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Chipping Ongar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Chipping Ongar, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Waltham Forest, Dagenham, Basildon, Romford, Chelmsford, Harlow District, Woodford Green, Chigwell, Brentwood, Great Dunmow, Barking, Chingford, Harlow, and Stratford.

CityProblem TypeReport Time
Ilford Wi-fi 3 hours ago
Waltham Forest Internet 1 day ago
Dagenham E-mail 2 days ago
Ilford Internet 2 days ago
Ilford Internet 5 days ago
Basildon Internet 5 days ago

Community Discussion

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Virgin Media Issues Reports Near Chipping Ongar, England

Latest outage, problems and issue reports in Chipping Ongar and nearby locations:

  • YOGACTIVEYOGA
    YVETTE OBERTELLI (@YOGACTIVEYOGA) reported from Romford, England

    @virginmedia I do need further assistance as my router is 10 years old and my interbet is on an off daily i lost so much work over this as neef to teach online and even my children are unable to do their homeworks. I tried to book an engineer to come out but your page is not working either!

  • NaveedA59768055
    Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?

  • dagadave
    David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no resolution-

  • TrashPandaJames
    James -Murdered on the- Moore(s) (@TrashPandaJames) reported from Harlow, England

    @virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?

  • redgm99
    Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • dagadave
    David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad

  • paulaphoto1
    Paul Andrews (@paulaphoto1) reported from Walthamstow, England

    @virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Romford, England

    @virginmedia Do you intend to issue my refund or penny pinch?

  • TrashPandaJames
    James -Murdered on the- Moore(s) (@TrashPandaJames) reported from Loughton, England

    @virginmedia As this was thankfully the first issue I have had the website shouldnt have been cached, nor was there any autocompleting numbers in there. But sure should this happen again I will.

  • contact400
    Morris the Cat. (@contact400) reported from Romford, England

    @virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky

  • hogartha
    Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Certainly am. I'm a Virgin customer 🙄

  • trousseaudiary
    Merrell-Ann Bradnock (@trousseaudiary) reported from Romford, England

    @virginmedia is the internet down in the RM3 area?

  • NaveedA59768055
    Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?

  • dagadave
    David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none

  • Ishaniem
    ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

  • toetwiggler
    Maria McCaul ❌🌷❌Labour no longer (@toetwiggler) reported from Enfield Lock, England

    @virginmedia what is happening in EN2 , WiFi down all day Friday and again today

  • Rosey_8
    Barry Rose (@Rosey_8) reported from Brentwood, England

    @virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know

  • Inactive95
    Neil (@Inactive95) reported from Romford, England

    @virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.

  • juliecason
    ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

  • askgeez
    Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hpsaucy515
    Helen Peers (was Partridge) (@Hpsaucy515) reported

    @O2 I’m actually with @virginmedia mobile but since they joined with you our data service is rubbish.. we used to use data more than WiFi as that was how good it was.. but not anymore x

  • SerSchnuupi
    Schnuupi (@SerSchnuupi) reported

    @virginmedia my Internet is down. My hub is telling me to visit the virgin media app but the app is not working and I cannot access any of my account information.

  • SteveEdis
    Steven Edis (@SteveEdis) reported

    Oh no @virginmedia yet again I have no internet and you're letting me down. For the umpteenth time this year. People, don't sign up to @virginmedia the reliability of the service is truly awful

  • jwaterworth
    John Waterworth (@jwaterworth) reported

    @virginmedia Our remote is broken. I’ve been trying to order a new one since last week, but your website just shows a “something’s broken, come back later” page. Can you help?

  • PaulHos93404413
    Paul Hoskins (@PaulHos93404413) reported

    @virginmedia 7th March which is now far too late. No other response from any media (email, phone, website). @virginmedia if this is how new customers are treated…..?? I don’t want to be a customer of such poor service.

  • Juleseypoo
    Juleseypoo (@Juleseypoo) reported

    @virginmedia My landline doesn't seem to be working & I'm not prepared to call on my mobile & pay the charges. I think you contacting me is the least you could do after such poor service! You should also be talking to the agent!!

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    @virginmedia There is text and email but right now I want to speak to a human not a text or an email! Another part of virgin that is missing for customers. I would of been completely understanding if there was issues on Friday due to weather not today!

  • Rosieleth32
    Rosie Lethbridge (@Rosieleth32) reported

    .@virginmedia any chance you'll ever show up and setup our broadband? Date been pushed back 3 times now and we're working from home. Each customer service rep states different things and no engineer in sight...

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    I don't understand why customers cannot be sent an email or text when there will be issues with @virginmedia services We are paying for a service and have chosen to use Virgin as loyal customers we deserve better! How about Virgin updates it's systems for for issues like that?

  • LucyKHumphrey
    Lucy Humphrey (@LucyKHumphrey) reported

    Just had a call from a scammer saying that are calling from @virginmedia, apparently they know my router is playing up and internet service is inconsistent. Can’t imagine why they would think that!