Virgin Media Outage Report in Chipping Ongar, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chipping Ongar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chipping Ongar, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Chigwell, Romford, Harlow, Waltham Cross, Brentwood, Barking, Waltham Forest, Ilford, Chelmsford, Hoddesdon, Chingford, Basildon and Woodford Green.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Chipping Ongar, England
Latest outage, problems and issue reports in Chipping Ongar and nearby locations:
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A (@amhldg) reported from Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Tony Wiseman (@tonywiseman1976) reported from London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Sarah Yard (@PinkDotty_Sarah) reported from London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Chris S (@CMS200) reported from London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Arun Joseph (@apjoseph2013) reported from Ilford, England
@virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.
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Rita Gulrajani ⫩ (@rita_gul) reported from Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
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Chris Wheal (@whealie) reported from London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Sarah Yard (@PinkDotty_Sarah) reported from London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Terry Carney 👋 (@SalesRemedy) reported from Sheering, England
@virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?
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Mary (@GoldBoutique1) reported from Enfield Lock, England
@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England
@virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.
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Sunny Deo (@sunnydeo) reported from Enfield Lock, England
@virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv
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A (@amhldg) reported from Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Paul (@Paul07852224) reported from Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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Paul (@Paul07852224) reported from Chelmsford, England
@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
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Tina Clark (@Tinalc69) reported from London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England
Could someone from @virginmedia please tell me if the internet is down in the CM21 area? I have no tv, internet or telephone connection. TV is showing error code (W02) many thanks #Help
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Arun Joseph (@apjoseph2013) reported from Ilford, England
@virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.
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Seetal Rihal (@SeetalRihal) reported from Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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Sarah Yard (@PinkDotty_Sarah) reported from London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Lunny (@paulslunny) reported
Weird... I just had my VirginMedia v6 TV box collected a couple of days ago - had never known it go down. #virginmedia #cutwascut
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Elizabeth (@GwIadysStreet) reported
@virginmedia I’ve no tv and you4 websites down too I pay extra for the sport etc Where’s my refund
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staverone (@staverone) reported
@virginmedia @BSaundersSport Your reply doesn't give any way to register that our services are down. The link provided doesn't allow connection/doesn't work properly!
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Karen M Renton (@karen_renton) reported
@virginmedia There are people in the North East of Enlgand and Scotland who have had no power or water for 6 days since Storm Arwen. If no TV signal is causing this much grief heaven help us when anything major happens.
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Giarc Mahnebed (@CraigD79) reported
@virginmedia Is Virgin TV Go not working either then?
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peter mcmurray (@greyabbey32) reported
@virginmedia Don't pay your bill and these people are all over you...minute they fail to provide the services paid for they go into hiding
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Alex Rose (@Alexrose90) reported
So the football is on Amazon prime tonight and @virginmedia goes down in my area…. £95 a month I pay you lot… and it is a bag of ****!!!
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Andy (@Conners_19) reported
@virginmedia was down this@morning. I’ve come home from work to find that it’s still down - what a joke. Is there any update of when it will be back up and running? #virginmedia
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Wynne Mitchell (@wazzaster) reported
@adelwire @virginmedia Nationwide outage since 11.30 this morning. They have some channels back but not all
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Ewan Huzami (@Ewan_Huzami) reported
@virginmedia This isn't just an outage. It's an outrage. Poor comms. Impossible to speak to a human. Expensive and unreliable. Suggest you give every customer £10 off their December bill as a gesture of contrition for today's fiasco. #virginmedia