Virgin Media outages and service status in Chipping Ongar, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Chipping Ongar, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 13, 11:52 AM GMT+1.
- Internet (68%)
- Wi-fi (11%)
- TV (11%)
- E-mail (8%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chipping Ongar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Ongar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chipping Ongar, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford, Dagenham, Basildon, Ilford, Romford, Barking, Hoddesdon, Waltham Forest, Harlow, Billericay, Wickford, and South Woodford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Internet | 19 hours ago |
|
Dagenham
|
Internet | 2 days ago |
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Dagenham
|
Internet | 3 days ago |
|
Basildon
|
TV | 4 days ago |
|
Ilford
|
Wi-fi | 4 days ago |
|
Romford
|
4 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Chipping Ongar, England
Latest outage, problems and issue reports in Chipping Ongar and nearby locations:
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Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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DEREK BURGESS (@derekcburgess) reported from Walthamstow, EnglandHow ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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David Cantwell 🇬🇧🏴🎸🏐 (@davewcantwell) reported from Walthamstow, EnglandAnybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
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David Mason (@davymace) reported from Enfield Lock, England@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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Andrew Burns (@andrewb_63) reported from Ilford, England@virginmedia There's an issue in the area and we let out technicians know
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Sav.............. (@savvaschristo) reported from Hoddesdon, England@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia is there an estimated fix time for E18, please?
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow District, England@Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East
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| RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect (@BunnyJmz) reported from Harlow, EnglandMy tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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amanda (@amanda11350524) reported from Ilford, England@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England@virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Filius Scott (@RobinRaving) reported@virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperates long enough. This is not good enough service, your customer support is no help either.
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Shye Ahmed (@shyeahmed) reported@virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
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Jeff Smith (@jeffsmithspurs) reported@virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!
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Steve Smith (@SteveSmith98) reported@virginmedia Why? Why can't you just give a straight answer to a simple question? What is going on, what are you doing about it, and why does it take so long? If you want to provide "the most helpful and tailored support possible", stop waffling and answer the questions!
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Liv (@Liv266299783891) reported@virginmedia It’s still not working!
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Shaun Foers (@Forzie67) reported@virginmedia is there an outage in S64
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Andy Devine (@AndyDevineCOYS) reported@virginmedia absolutely despicable that since January this year we have been trying to sort out fraud on my 83 year old disabled mother in laws account where somehow she is been hacked with additional services on her account. Despite over 100 calls and live chats and 8 complaint
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Deborah Bentham 🏳️⚧️🏳️🌈 (@BenthamDeborah) reported@JoshCF_ I’m with virgin media going up to £92 pm for phone & broadband when contract ends in September. I’ve been happy with the service but over £50 pm difference going with sky is just ridiculous.