Virgin Media

Virgin Media Outage Report in Great Dunmow, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Great Dunmow come from postal codes CM6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Dunmow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Dunmow, Essex, England 04/16/2025 09:20

April 16: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Great Dunmow, Essex, England

The most recent Virgin Media outage reports came from the following cities: Braintree, Chelmsford, Harlow, Great Dunmow and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Total Blackout
United KingdomChelmsford Internet
United KingdomChelmsford E-mail
United KingdomChelmsford TV
United KingdomHarlow TV
United KingdomHarlow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Dunmow, England

Latest outage, problems and issue reports in Great Dunmow and nearby locations:

  • katiewoo26 katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • joniread68 Jon Read (@joniread68) reported from Great Baddow, England

    Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

  • MrsDyer25 Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia Yes and I am doing it again now. No network issue has been found

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡

  • MrsDyer25 Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

  • MrsDyer25 Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

  • RohanAtaa Rohan Ataa (@RohanAtaa) reported from Great Notley, England

    @virginmedia @deantorris Why you guys don't have call back service?

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia Also it would be nice for someone to point out what is the problem we are currently having.

  • djsmiffyp Paul Ess 🇮🇪 (@djsmiffyp) reported from Harlow, England

    @virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure

  • joniread68 Jon Read (@joniread68) reported from Great Baddow, England

    @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

  • Paul07852224 Paul (@Paul07852224) reported from Chelmsford, England

    @virginmedia Hi, yeah done that - no issues

  • Paul07852224 Paul (@Paul07852224) reported from Chelmsford, England

    @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing

  • TrudyLea1 Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England

    @virginmedia Hi, When trying to watch anything “on demand” it continuously crashes, and we get a variety of error codes, and anything HD, doesn’t load at all. My 2nd box doesn’t work, it just stays on the start up page with the circle spinning. We have pretty much lost wifi upstairs. Help!

  • Kevinj86 🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂 (@Kevinj86) reported from Harlow, England

    Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?

  • TrudyLea1 Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England

    Could someone from @virginmedia please tell me if the internet is down in the CM21 area? I have no tv, internet or telephone connection. TV is showing error code (W02) many thanks #Help

  • TrudyLea1 Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England

    Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rolledupecho Derek Kirwan (@Rolledupecho) reported

    @virginmedia No member of the team has been along and I’m still none the wiser! This is very disappointing service considering what I pay you each month

  • IanSlater1990 Ian Slater (@IanSlater1990) reported

    @virginmedia @virginmedia when I call the support line number, the pre recorded message says there's a known issue in the area and engineers are working on it but then goes on to say run tests - no issues. App lists no issues so what is it?

  • petewylie Pete Wylie is WAH!🌟 (@petewylie) reported

    @chapoiron @virginmedia That’s where the problems started!🤬

  • IanSlater1990 Ian Slater (@IanSlater1990) reported

    @virginmedia when I call the support line number, the pre recorded message says there's a known issue in the area and engineers are working on it but then goes on to say run tests - no issues. App lists no issues so what is it?

  • DementedSalad TheDementedSalad (@DementedSalad) reported

    @ShaunKaneyy @virginmedia Exact same issue here, really starting to piss me off

  • ShaunKaneyy Kaneyy 🇬🇧 (@ShaunKaneyy) reported

    @DementedSalad @virginmedia Soon as BT install FTTP fibre in my street I’m gone. Nothing but issues at the moment with Virgin.

  • neilredmondking Neil Redmond-King (@neilredmondking) reported

    @virginmedia It says there is not outage - as it has the whole time!

  • SiZatMac Si (@SiZatMac) reported

    @virginmedia I wouldn't be as unhappy if you customer service called me and sorted out my sim so we could get online as you (VM) state. Or had a customer service team that could actually provide a decent service. #virginmedia #virginmediadown #terriblecustomerservice

  • Utd_4_eva United forever (@Utd_4_eva) reported

    @virginmedia Yep done that just says there’s issues doesn’t say what your doing about it or how long you expect it to go on for By the way this is the 7th time this year I’ve had to call you lot up I get the same poor service everytime I think it’s time @Ofcom get a complaint

  • SandraJCoulter Sandra Coulter (she/hers) (@SandraJCoulter) reported

    @virginmedia The service drops out daily, connection is very slow. Poor to no coverage upstairs. We’re a busy family of five which is why we upgraded to make sure we had a service that could cope. And it can’t!