Virgin Media Outage Report in Halstead, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Halstead come from postal codes CO9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Halstead, Essex, England
The most recent Virgin Media outage reports came from the following cities: Essex, Colchester, Braintree, Halstead and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Essex |
Wi-fi | |
| Colchester |
TV | |
| Colchester |
||
| Braintree |
Internet | |
| Halstead |
Internet | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halstead, England
Latest outage, problems and issue reports in Halstead and nearby locations:
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Baker
(@Bakesville) reported
@virginmedia @virginmedia no other alternatives were offered. I’d have thought any company worth their salt would put the offers to me as a loyal customer instead of me having to ask what they could provide. I’d already told them what I’d want so it’s down to them to offer best deals for me
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Em Fripp
(@ScorpSik) reported
@virginmedia The hub is tucked behind my PC on my art desk. There is no room for anything to be plugged in to it. I appreciate your trying to help, but it is pretty frustrating.
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D
(@top_dave1982) reported
@virginmedia How long is it going to take fsor your engineers to fix han on issue in my area E6 3JF. It's been over 4 weeks now.
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Ross Baker
(@Bakesville) reported
@virginmedia @virginmedia superhub 3 but we’ve had same issues since the beginning. It just doesn’t reach all parts and involves us having to pay out for additional equipment to try and extend signal
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ThatGuyBloke 💙💙 #ToryOnTheTurn #NotMyKing
(@THATGUYBLOKE) reported
@VirginMedia It's back! After yet another reboot. Wonder if I can work tomorrow from home as I depend on the internet for my job to pay rent and bills. Gosh how exciting wondering if on top of the dysfunctional government denying help for ordinary people to pay bills.
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Beccie Stevenson
(@BeccieLS) reported
@virginmedia I couldn’t get through - I was on hold for ages. Internet now down again too.
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Ijaz Ashraf
(@IjazAshraf) reported
@virginmedia Yes… and received an email soon as the call was ended saying it had been “resolved”! I replied saying it isnt resolved and to re-open the case. This is the 3rd or 4th complaint I’ve raised in as many months… and not one call back/response provided!
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X Patsy X
(@patsybelcher) reported
@virginmedia Absolutely shocking service! No Internet since 11pm Friday- checked all cables, switched on/off etc- phoned VM yesterday-"try cables, switching on/off etc" "we have already done all that". "Ok give it 24hrs and if u still have issues we'll get someone to you ASAP!"
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Karen
(@NKQueenie) reported
@virginmedia how do we get out of contract with you for failure to provide the service we are paying for? CONSTANT issues, apparently did an upgrade this week and its managed to make it even worse! Can't watch TV and can't work from home thanks to your diabolocal services.
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Ross Baker
(@Bakesville) reported
Terrible customer service from @virginmedia - called to match contract offered to a family member for £75 p/m (1GB BB, sports & movies, all tv channels and landline) only to be quoted £119 for same! Loyal customer since 2009 counts for nothing!!