Virgin Media outages and service status in Halstead, England

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halstead, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Halstead, England

Latest outage, problems and issue reports in Halstead and nearby locations:

• 
  Rohan Ataa (@RohanAtaa) reported 2 minutes ago from Great Notley, England

  @virginmedia @deantorris Why you guys don't have call back service?

• 
  Simon Folkard (@FolkardSimon) reported 3 minutes ago from Colchester, England

  @virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.

• 
  m (@leipperm) reported 5 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  Theresa Higgins (@theresahiggins) reported 7 minutes ago from Colchester, England

  @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

• 
  CK|Fitness (@DjOoooosch) reported 14 minutes ago from Braintree, England

  @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

• 
  ❤Gemma❤ (@CordenGemma) reported 17 minutes ago from Colchester, England

  @virginmedia when will we have normal service again.

• 
  Katie Blackmore (@katebewitcheduk) reported 23 minutes ago from Witham, England

  @virginmedia been without data for 2 days after putting new SIM in. Help please!

• 
  Theresa Higgins (@theresahiggins) reported 24 minutes ago from Colchester, England

  @virginmedia It is slow in all three of the devices I use.

• 
  Theresa Higgins (@theresahiggins) reported 26 minutes ago from Colchester, England

  @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

• 
  Theresa Higgins (@theresahiggins) reported 28 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 28 minutes ago from Colchester, England

  @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

• 
  kenny wilson (@kennythekilt) reported 32 minutes ago from Colchester, England

  @virginmedia So what is happening I want to cancel my account

• 
  Luke Redpath (@lukeredpath) reported 43 minutes ago from Colchester, England

  @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

• 
  Darren Grove (@Grovesy71) reported 45 minutes ago from Colchester, England

  @virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer

• 
  Theresa Higgins (@theresahiggins) reported 52 minutes ago from Colchester, England

  @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

• 
  Jenna Walker (@Genevre2) reported 53 minutes ago from Stoke by Clare, England

  @virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.

• 
  Philip Andrew Cook (@philipcook1974) reported 55 minutes ago from Layer-de-la-Haye, England

  @virginmedia The worst bit you get one letter on 6th Nov saying your case is being investigated & apologising for taking 8 weeks to sort, two days later the case is closed as I didn’t reply to a letter 4 weeks earlier I never received!!!!

• 
  m (@leipperm) reported 55 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

• 
  Mark Hayton (@Da_Hayts) reported 57 minutes ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  Mark Hayton (@Da_Hayts) reported 58 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamaal (@Jamaal162) reported 2 minutes ago

  @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

• 
  Andy Darby (@andyredjedi) reported 5 minutes ago

  What is the internet problem in LE3 it has been intermitant for 3 days now. Router keeps going off. @virginmedia

• 
  Jonathan Cantliff (@cantliff9) reported 6 minutes ago

  @virginmedia Well the service status is working again but now it's reporting intermittent issues check again in 24 hours, earlier it was supposed to be fixed by 5pm. Seriously I pay £170 a month for this nonsense

• 
  Mr chappers (@littlechappers) reported 10 minutes ago

  @virginmedia unfortunately I'm leaving you because of the cost of the service was going up to £69 per month but a new customer can get the same package for £24 per month, my disconnection was yesterday Mon 20th July but you still haven't switched it off .

• 
  Blade _666 🇬🇧 (@Blade6665100153) reported 12 minutes ago

  @trapdoor456 @virginmedia I switched to youfibre, no hassle so far 👌 never drops speed

• 
  Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported 15 minutes ago

  @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 19 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Wisp1a☄️ (@Canna420Uk) reported 19 minutes ago

  Ad it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.

• 
  Jan Hobbs (@CleanzineEditor) reported 22 minutes ago

  @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!

• 
  Adrian Weale (@Edeaulx) reported 28 minutes ago

  I would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom