Virgin Media

Virgin Media Outage Report in Halstead, Essex, England

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The latest reports from users having issues in Halstead come from postal codes CO9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halstead, Essex, England 08/08/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halstead, Essex, England

The most recent Virgin Media outage reports came from the following cities: Halstead, Braintree, Colchester and Haverhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalstead Total Blackout
United KingdomBraintree Internet
United KingdomColchester TV
United KingdomHalstead Internet
United KingdomColchester TV
United KingdomHalstead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halstead, England

Latest outage, problems and issue reports in Halstead and nearby locations:

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

  • Emma96Harvey EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, England

    Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

  • 2FingersRampant 2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • leiatwit40 Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • Griggsy1968 Mark Griggs (@Griggsy1968) reported from Colchester, England

    @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia It worked for a couple of hours last night and now back to not working this morning

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • lukeredpath Luke Redpath (@lukeredpath) reported from Eight Ash Green, England

    Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • byrnesnight Evan Byrne (@byrnesnight) reported

    @BrynKewley @virginmedia Cancel your direct debit, that'll get their attention

  • Boba_Fettle Dexterlorian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Boba_Fettle) reported

    @virginmedia why is your customer service so terrible, tried ringing twice and got cut off both times after 25 minutes without even getting to speak to anyone.

  • robdrfc4eva Rob (@robdrfc4eva) reported

    @virginmedia after an hour I gave up waiting. I appreciate that covid is causing issues but hanging the phone up and no response for an hour on the bot queue is ridiculous. Even if it was an auto message saying sorry for the delay we are on our way would have been nice

  • jameparkes James Parkes (@jameparkes) reported

    @virginmedia wifi speed is 14mbps, constantly cutting out...... paying for 100mbps???? help

  • Jam_Reid_ Gabe Itches (@Jam_Reid_) reported

    @James_Waine @virginmedia I have the exact same issue it’s so bad

  • mandeep1903 Mandeep Sital (@mandeep1903) reported

    Is there anyone who can help...? @virginmedia in the last 2 weeks had a

  • ThatsSapphire Matt Favero (@ThatsSapphire) reported

    @virginmedia connection being unstable and dropping constantly in London n15. No upload speeds at all even (0.1 to 0.4mbps when lucky, speed tests fail most of the times). Been ongoing for a couple days. Any problems in the area?

  • MRamsey1974 Martin Ramsey (@MRamsey1974) reported

    @skytv what’s the easiest and quickest way to sign back up with you? Our service with @virginmedia is shocking - and their customer service is awful!

  • D_Ave_It Dave🎩Man (@D_Ave_It) reported

    Been on hold to @virginmedia for nearly an hour. Their call centres are shut due to covid. I just want to cancel my contract, why can't I just do it via my account online? This is utter nonsense.

  • Success_Sales Martin Rodgers - Success Academy Digital Marketing (@Success_Sales) reported

    @Ofcom @Ofcom thank you. I’ve now complete this form. @virginmedia we are unable to discuss our complaint as we can’t get through. Bet if I cancel my direct debit you’ll soon contact me!