Virgin Media Outage Report in Halstead, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Halstead come from postal codes CO9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Halstead, Essex, England
The most recent Virgin Media outage reports came from the following cities: Halstead, Great Dunmow and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Wi-fi | |
| Great Dunmow |
||
| Colchester |
||
| Colchester |
Internet | |
| Colchester |
TV | |
| Braintree |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halstead, England
Latest outage, problems and issue reports in Halstead and nearby locations:
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia So what is happening I want to cancel my account
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
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JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia The worst bit you get one letter on 6th Nov saying your case is being investigated & apologising for taking 8 weeks to sort, two days later the case is closed as I didn’t reply to a letter 4 weeks earlier I never received!!!!
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Had enough - paying for a service - not getting what I pay for & just getting know where fast!!!!
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vinicius dos Santos
(@vinsofficial_) reported
@virginmedia It seems to happen on both, and I've called 3 times now and my issue doesn't seem to get solved. I've ran the test on the phone, with both the robot and with an actual employee. They said within 48 hours it would be fixed and still nothing has given.
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
@virginmedia @erdem @vmbusiness resolved the issue. It was my bad a disconnected cable and the 2.5 mhz wireless is just not fast enough or there are other issues. would there be fttp in cb11bb ?
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kittykat
(@katheri23524514) reported
@virginmedia It's Internet and TV, service has been awful for weeks, cutting out or not available repeatedly
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Vinicius dos Santos
(@vinsofficial_) reported
@virginmedia Currently I'm subscribed to 200MB, and the speeds I get vary so much, my main issue is ping/ms. I used to get 25/30 ping/ms and now its 40 stable and it spikes to 20,000, 15,000 it's ridiculous.
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Giangi
(@giangiuk72) reported
@virginmedia Cant get hold of your billing team and 3 months free never materialised! Awful service @virginmedia
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Vinicius dos Santos
(@vinsofficial_) reported
@virginmedia Why is it when I have an issue with my broadband speed, your employees instantly result to trying to up-sell me instead of fixing the issue at hand? What is going on with your customer service, I'm seriously considering moving to a different ISP
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Peter Boyd
(@P_C_Boyd) reported
@virginmedia Issue is happening on almost all channels
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Philip Iyegbe
(@Philmmaker1111) reported
I keep saying it but I really need to do something about ditching @virginmedia thought it was convenient but they don't know the meaning of an uninterrupted service. #whysopetty
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Simon Woods
(@simonwds) reported
@virginmedia Outage in Claygate, Surrey. What’s happening?
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P
(@Whats_UpWithU) reported
@katheri23524514 @virginmedia I’ve tried to resolve my issues with them, all they keep telling me should be resolved in 24 hours to fob me off. 3 months later still having issues.