Virgin Media Outage Report in Halstead, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Halstead come from postal codes CO9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Halstead, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester, Halstead and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Total Blackout | |
| Halstead |
Internet | |
| Halstead |
Total Blackout | |
| Halstead |
Internet | |
| Halstead |
Internet | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halstead, England
Latest outage, problems and issue reports in Halstead and nearby locations:
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@BFC11) reported
@beverleyturner @virginmedia That's not rain falling down on our heads Bev.
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Liv
(@fedupalready2) reported
@beverleyturner @virginmedia Shut it all down, leave, nothing worth watching.
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graeme ewan
(@sirloinbarnes) reported
@beverleyturner @virginmedia Cancel your contract.
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia How's your Internet? I had some hope as yours was working but mine is still down. But don't worry, theyve said the engineers are in my area fixing it! Lol
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Leonara
(@Leonara99550659) reported
@virginmedia @theblackpanther Never ever use virgin Media. They are utterly hopeless at customer service. I have won one case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.
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Ali sheikh
(@Ali31786110) reported
@virginmedia my WiFi hasn’t worked on my ps5 for over 3 hours fix it now
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penalisedsaver
(@penalisedsaver) reported
@MoneySavingExp I‘m moving from Virgin to BT & having the same debate. LL really only there as backup. Poor mobile signal, even on wifi. FYI, @virginmedia make it blooming difficult to cancel contract. Transferred to 3 different depts, asked for same info again & again. 1 hour call 🤬
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Leonara
(@Leonara99550659) reported
@virginmedia @O2 Never ever use virgin Media. They are utterly hopeless at customer service. I have won one case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.
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Faiks
(@Faiks15) reported
@beverleyturner @virginmedia Just cancel it. They will call you and offer better solution to keep you as a client. They have entire department just for that.
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Leonara
(@Leonara99550659) reported
@virginmedia Never ever use virgin Media. They are utterly hopeless at customer service. I have won kne case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.