Virgin Media Outage Report in Halstead, Essex, England
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The latest reports from users having issues in Halstead come from postal codes CO9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Halstead, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester, Halstead and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Colchester |
Internet | |
| Halstead |
Internet | |
| Essex |
Internet | |
| Colchester |
Internet | |
| Halstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halstead, England
Latest outage, problems and issue reports in Halstead and nearby locations:
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Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia The worst bit you get one letter on 6th Nov saying your case is being investigated & apologising for taking 8 weeks to sort, two days later the case is closed as I didn’t reply to a letter 4 weeks earlier I never received!!!!
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Had enough - paying for a service - not getting what I pay for & just getting know where fast!!!!
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Konrad Syx
(@kziemlewski) reported
@virginmedia hey guys is there a reason the Internet has been so bad in TW12 these last few days?
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lesley bannister
(@ravylesley) reported
@theroyalfactor @virginmedia any day now they will start offering to credit your account with £10 and arrange an engineers visit. Dont be lulled by them as the Engineers never arrive and neither does the credit
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ً
(@IIlIlIllIllIIl) reported
@virginmedia **** off fix your dumb service
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Gráinne Fallon
(@GrainneFallon) reported
@virginmedia So now the Google maps on my phone doesn't work ( doesn't update as I drive) I need Google maps for my job. Do I have to go on hold for 40 mind to see can I get that sorted ? Abysmal service for customers. I'm a customer just over a week now and I'm sorry I moved to @virginmedia
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What duck?
(@geeoharee) reported
Trying to phone you about bad TV signal. What's a "verification password"? You KNOW who I am. @VirginMedia
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Captain BG
(@BgBlue92) reported
@virginmedia Hi still poor tbh it’s a reacquiring issue I believe the modem isn’t strong enough for me to get signal in my room however when I go to the living room area it’s fine
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Charles Roberts
(@Charles545587) reported
@virginmedia So don’t let them accept a task if they have to then go on a break! It is the customer who is then left waiting for your employee to take a break.
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Ted
(@TedMeowls) reported
@virginmedia why is my mobile 4G ridiculously slow recently? It’s genuinely took me 4 minutes of loading to write this tweet 😐
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Ferdinand Colquhoun
(@FerdinandColqu1) reported
@virginmedia I don't know my accounts username. I've tried to reset it on the website using information from my welcome pack. After I submit my information on the form it says 'Oops, something's broken. We're sorry this isn't the page you wanted'. Is there a number I can call?
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Katja Berg Author, founder of Bergdorfs Copenhagen
(@bergdorfsflower) reported
@virginmedia i cannot get through to you you have got my complaint for 11 weeks and still nothing resolved.