Virgin Media Outage Report in Sudbury, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
||
| Colchester |
Internet | |
| Colchester |
TV | |
| Braintree |
Internet | |
| Colchester |
Internet | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✩ 🎀 𝒞𝒶𝒾𝓉𝓁𝑒𝓃 𝒹𝒶𝓋𝒾𝑒𝓈 🎀 ✩
(@caitlendaviesx) reported
@virginmedia @jet2tweets Wouldn’t ever go with virgin your **** and your customer service is ****
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✩ 🎀 𝒞𝒶𝒾𝓉𝓁𝑒𝓃 𝒹𝒶𝓋𝒾𝑒𝓈 🎀 ✩
(@caitlendaviesx) reported
@virginmedia is probably one of the worst provider in the world, the customer service is disgusting and I honestly don’t know how they are still in business
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SpankWangle the Elf
(@KennyCraig99) reported
I suspect this is bollocks. Virgin Media say the reason my wireless printer won't connect to the new hub 5 is due to a local issue which will take 24 hours ot fix. Just doesn't ring true. What do you reckon @thestymaster ?
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Caroline Phinn
(@CarolinePhinn) reported
@virginmedia The worst customer service I have ever experienced in relation to updating a mobile phone contract. Did this nearly 2 weeks ago and told new.ohone would be received today, not despatched and on backorder, not sure when they will have it and no managers available
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🎆유미-씨🎆 🦊
(@_yumi_33) reported
@virginmedia I tried yesterday and I got caught in a circle because of the outage. Are you able to book it for me please?
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MMmm
(@MMmm45228284) reported
@virginmedia Why is your service generally so incompetent? Virgin Media is nothing but a rip of scam!
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
@virginmedia I spoke to someone but it has not been confirmed as your systems are being slow apparently! I cannot order of the app! I have told them this numerous times!
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James Rogers
(@JWRogers82) reported
@virginmedia I’ve just tried turning off at the wall can you check to see if theirs an issue in WV6 7XA postcode please
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MMmm
(@MMmm45228284) reported
@virginmedia What “is not quite clear” from Virgin Media communications over the past 7 days and from a paying customer’s point of view are; You make billions in profits each year. Why aren’t you maintaining your technology to prevent outages? Why do you take so long to repair outages? ..
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colredhill
(@colredhill) reported
@virginmedia still having problems with mobile phone calls at my house 02 admitted there was a problem a long time ago but refuses to fix it please help