Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Phone	1 day ago
Colchester	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Theresa Higgins (@theresahiggins) reported 40 seconds ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  CK|Fitness (@DjOoooosch) reported 2 minutes ago from Braintree, England

  @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

• 
  Theresa Higgins (@theresahiggins) reported 4 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  liz de oliveira (@lizdeoli) reported 5 minutes ago from Sudbury, England

  @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 11 minutes ago from Colchester, England

  @virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.

• 
  m (@leipperm) reported 13 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  CK|Fitness (@DjOoooosch) reported 15 minutes ago from Braintree, England

  @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

• 
  Luke Redpath (@lukeredpath) reported 21 minutes ago from Colchester, England

  @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

• 
  Luke Redpath (@lukeredpath) reported 26 minutes ago from Eight Ash Green, England

  Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

• 
  Simon Folkard (@FolkardSimon) reported 30 minutes ago from Colchester, England

  @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

• 
  Theresa Higgins (@theresahiggins) reported 39 minutes ago from Colchester, England

  @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

• 
  Theresa Higgins (@theresahiggins) reported 39 minutes ago from Colchester, England

  @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

• 
  Mark Hayton (@Da_Hayts) reported 43 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

• 
  Luke Redpath (@lukeredpath) reported 43 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  CLAIRE WALMSLEY (@MissClaireW) reported 47 minutes ago from Halstead, England

  @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

• 
  Graeson Laitt (@Laitty) reported 47 minutes ago from Colchester, England

  Great time for my internet to go down again. Third time this week @virginmedia #colu

• 
  Simon Folkard (@FolkardSimon) reported 48 minutes ago from Colchester, England

  @virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.

• 
  JJ_phoenix (@jj_phoenix66) reported 51 minutes ago from Colchester, England

  @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

• 
  Darren Grove (@Grovesy71) reported 52 minutes ago from Colchester, England

  @virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 53 minutes ago from Colchester, England

  @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Durrant (@je_durrant) reported 8 minutes ago

  @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad

• 
  Sam ❤️ 🐈 🐘 (@MrsGuiltyRage) reported 10 minutes ago

  @trapdoor456 @virginmedia Switched in November from BT and we never looked back.

• 
  Kay (@kaytydaty) reported 13 minutes ago

  @virginmedia I want to change bank details but online, the manage direct debit link, goes to ‘something’s not quite right, we’ve found a problem, please try again’ every time. Can you send me a direct link please? Thanks Kay

• 
  Horatio Bullwinkle (@harryvek) reported 14 minutes ago

  @virginmedia Why do your customer services call me every day when I've told them I'm not interested in taking any more services than I already have. Just today I took a call and told them to stop calling me, no one answered on the other side and then just hung up, how rude !!!.

• 
  Jim Scoones (@JimScoones63961) reported 23 minutes ago

  Jus a quick complaint to Sir Richard Branson , to mention on the new tv 360 Virginmedia now makes it so u have to press 7 buttons just to change channel....... i dare say the Rothbaby Boyz r really the problem , but it needs seding.... innit Cheers. 🙄😒😑🤪🥳

• 
  Adrian Weale (@Edeaulx) reported 26 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  Andy Mac (@andy_mac21) reported 27 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  Andy Darby (@andyredjedi) reported 27 minutes ago

  What is the internet problem in LE3 it has been intermitant for 3 days now. Router keeps going off. @virginmedia

• 
  Liam Moran (@lpearsemoran) reported 28 minutes ago

  @Rugby_Scoop @daphmc_ @virginmedia 100% Crap

• 
  Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported 28 minutes ago

  Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company