Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Phone	6 days ago
Colchester	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Theresa Higgins (@theresahiggins) reported 59 seconds ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  Graeson Laitt (@Laitty) reported 4 minutes ago from Colchester, England

  Great time for my internet to go down again. Third time this week @virginmedia #colu

• 
  Steve Tovey (@steevXIII) reported 5 minutes ago from Colchester, England

  Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

• 
  TheOriginal© (@bond_graham) reported 5 minutes ago from Colchester, England

  @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

• 
  kenny wilson (@kennythekilt) reported 8 minutes ago from Colchester, England

  @virginmedia So what is happening I want to cancel my account

• 
  Simon Folkard (@FolkardSimon) reported 9 minutes ago from Colchester, England

  @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

• 
  Richard Martin (@gunsmoke70) reported 11 minutes ago from Colchester, England

  @virginmedia what’s the issue with the service in colchester CO2 area

• 
  Laura Stevens (@princess_boo148) reported 14 minutes ago from Colchester, England

  @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 14 minutes ago from Colchester, England

  @virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.

• 
  Simon Folkard (@FolkardSimon) reported 17 minutes ago from Colchester, England

  @virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.

• 
  Mark Griggs (@Griggsy1968) reported 25 minutes ago from Colchester, England

  @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

• 
  2 Fingers Rampant (@2FingersRampant) reported 27 minutes ago from Colchester, England

  @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

• 
  kenny wilson (@kennythekilt) reported 33 minutes ago from Colchester, England

  @virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then

• 
  Luke Redpath (@lukeredpath) reported 39 minutes ago from Eight Ash Green, England

  Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

• 
  Julian Joyce (@starbuck2003) reported 41 minutes ago from Elmstead Market, England

  @virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!

• 
  Chris Green (@Greenking66) reported 48 minutes ago from Colchester, England

  @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

• 
  Leeza Morley (@leezaloops) reported 52 minutes ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Theresa Higgins (@theresahiggins) reported 54 minutes ago from Colchester, England

  @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

• 
  CK|Fitness (@DjOoooosch) reported 57 minutes ago from Braintree, England

  @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

• 
  CK|Fitness (@DjOoooosch) reported 59 minutes ago from Braintree, England

  @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@5amcoek) reported 6 minutes ago

  @virginmedia Is there any more detail on the fix? It just keeps getting pushed back every couple of hours

• 
  zach close YT (@ZachcloseYT) reported 8 minutes ago

  Seriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply

• 
  Sophie 🏳️‍🌈 (@FarrantSoph) reported 10 minutes ago

  @virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom

• 
  Joseph Harvey (@Funkychicken65) reported 10 minutes ago

  @tim_longhurst A service with very channels and going down a lot, just like @virginmedia

• 
  MachineGunLukey (@MachineGunLuk3y) reported 11 minutes ago

  @virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?

• 
  meeeee (@baldiecute5) reported 15 minutes ago

  Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

• 
  A-A-RON (@rising_lefty) reported 15 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Angela (@AngstAHD) reported 15 minutes ago

  .@virginmedia how are we supposed to get help/customer service? Phonelines are unanswered, the online chat goes around in circles and then stops communicating, the Whatsapp service doesn't work. Woeful today.

• 
  charles Ψ (@devilsaviour_) reported 17 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Vikram (@VikramRajpara09) reported 19 minutes ago

  @virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer