Virgin Media outages and service status in Sudbury, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
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Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Julian Joyce (@starbuck2003) reported from Elmstead Market, England@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
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liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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m (@leipperm) reported from Braintree, England@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Mark Hayton (@Da_Hayts) reported from Colchester, England@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Graeson Laitt (@Laitty) reported from Colchester, EnglandGreat time for my internet to go down again. Third time this week @virginmedia #colu
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Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia It worked for a couple of hours last night and now back to not working this morning
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Mark Hayton (@Da_Hayts) reported from Colchester, EnglandTerrible service keeping me waiting for an hour by @virginmedia
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Chris Green (@Greenking66) reported from Colchester, England@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@nathanial332 @virginmedia I obviously don't think that. This isn't about me - it's about their systems being woeful. An email from me and nothing changes. They can sweep it away and continue this terrible service. Feedback from hundreds and they might just take it seriously enough to see where there systems could be improved.
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haggard girl 🏳️⚧️ (@fffoceania) reportedVirgin media is so bad it took me turning my phone wifi off and on again 3 times and resetting soundcloud twice just to put on a song
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steveo (@fluffybubbles73) reported@PeteUK7 @virginmedia Virgin customer service is awful
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Free I.T. Stafford (@freeITstafford) reported@JamieGBarry @virginmedia I tried that trick at cancellation time, and they told me my address will be stored and I'll always be classed as "existing" so would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house.
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Mrs c (@w47carr) reported@virginmedia Hi I've ad a text confirmation saying issues are fixed my broadband is working but not the tv
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Ed61 (@Ed6114) reported@virginmedia and how do I get rid of the awful self promotion advert that is constantly banging on about how good V360 is? It start when the box powers up and then when I start browsing something to watch, it moves to the bottom right hand corner.
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Steven Byron (@StevenByro) reported@virginmedia With respect it’s been 2 weeks. Everyone seems to be reporting the same issue and you keep giving them different stories if you look down the replies and you’re yet to put out any sort of official statement.
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Chris (@ryansmi89) reported@ThatsTVOfficial Are there any plans to return the full service to Virgin Media?
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Potato Witch (@spudmagic) reported@PeteUK7 @virginmedia Virgin continued to bill me after I switched to another provider, then chased me for £500 of "service" I hadn't had. When I told them I wouldn't be paying it because I switched to another provider X number of months ago, they said "oh yes, we knew that". ******* useless company
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Pete Domican (@PeteDomican) reported@Grumpus04164070 @PeteUK7 @virginmedia After my father died, one company said ‘we’ll keep his customer account on file, in case he wants to reopen his account’.