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Virgin Media

Virgin Media outages and service status in Sudbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Phone.
  • The most recent signal from this area was received Jul 28, 10:51 AM GMT+1.
  • 50% E-mail (50%)
  • 50% Phone (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

CityProblem TypeReport Time
Colchester Phone 4 days ago
Colchester E-mail 7 days ago

Nearby cities with recent reports

Colchester

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • jj_phoenix66
    JJ_phoenix (@jj_phoenix66) reported from Colchester, England

    @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

  • leipperm
    m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • MissClaireW
    CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • Emma96Harvey
    EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, England

    Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

  • leipperm
    m (@leipperm) reported from Braintree, England

    It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia So what is happening I want to cancel my account

  • MichaelGagaHale
    Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • bond_graham
    TheOriginal© (@bond_graham) reported from Colchester, England

    @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Eight Ash Green, England

    Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

  • MichaelGagaHale
    Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia I done the scan and the signal upstairs is weak and very very slow😕

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jimbauld
    Jim Bauld (@jimbauld) reported

    @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

  • coggesgardener
    Jon | The Cogges Gardener (@coggesgardener) reported

    Hi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏

  • abz_06
    Abbie (@abz_06) reported

    @virginmedia you have left my 71 year old mother without internet and TV since 18th July due to a “problem in the area” and now you’re saying it won’t be fixed until 31st July? Two whole weeks you’ve left an elderly person completely isolated with no form of entertainment.

  • jokewapo
    john rowan (@jokewapo) reported

    Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

  • Farestage
    Busman (@Farestage) reported

    @virginmedia Not receiving any emails since PM yesterday afternoon on any devices, Birmingham area 12, except one at 7.31am this morning, your bill. when will service be restored ?

  • boomhellsbells
    Hells Bells (@boomhellsbells) reported

    @virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”

  • StephenOld
    Stephen Old #FBPE (@StephenOld) reported

    @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

  • lyndzb1990
    lyndsey buchanan (@lyndzb1990) reported

    @virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌

  • gideon_
    G 🇺🇦 (@gideon_) reported

    @virginmedia another broadband outage in North Manchester?? At what point are we legally allowed to leave contract due to the amount of issues? Please advise

  • lukewarm14
    lukewarm352000 (@lukewarm14) reported

    @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service