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Virgin Media

Virgin Media outages and service status in Sudbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • FolkardSimon
    Simon Folkard (@FolkardSimon) reported from Colchester, England

    @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

  • MissClaireW
    CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

  • leipperm
    m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia So what is happening I want to cancel my account

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • CordenGemma
    ❤Gemma❤ (@CordenGemma) reported from Colchester, England

    @virginmedia when will we have normal service again.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

  • leiatwit40
    Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

  • MichaelGagaHale
    Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

  • lizdeoli
    liz de oliveira (@lizdeoli) reported from Sudbury, England

    @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewbeck36
    AndyLFC❤️GFC (@andrewbeck36) reported

    @virginmedia Apparently there's no issues in my area 😔 broadband keeps dropping and disconnecting 🙈

  • 2WB10
    2WB (@2WB10) reported

    @gblondon1 @skytv @virginmedia You’ll come to regret it. They’re great when joining and setting up but if you have a problem be prepared for a lot of frustration and time wasting. They’re absolutely horrendous for customer service. I was lied to, transfered to dead lines, put on hold without coming back etc.

  • momo393alioth
    Mømo ຊ (@momo393alioth) reported

    @Seiko_Senpai_ meanwhile im still waiting for virgin media to get my **** installed after waiting for almost 2 months 💔

  • peterho55472992
    peter howard (@peterho55472992) reported

    @virginmedia What is going on with my Virgin Media WiFi and TV signal on my area KT3? Continual buffering on TV and phones.

  • Mickelgarth
    Silver age (@Mickelgarth) reported

    @virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?

  • AvaniEbony666
    Rebecca Réva (@AvaniEbony666) reported

    @virginmedia sort out your services! Your boss is a lazy lying twonk that doesn't give a crap for poor quality!!! I hope other wifi providers have got better offers for me!!!!

  • Greeny_65
    Greeny (@Greeny_65) reported

    @JayneCellis @PatrickChristys @virginmedia I would hope all HR departments up and down the country are urgently reviewing their safeguarding policies not only when their Sikh employees are working in customers homes but also in their workplaces working alongside others who can not and do not carry any weapons when at work

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @virginmedia @gblondon1 Loyalty means nothing to @virginmedia not even tried to keep me as a customer.

  • Jake_Mez
    Jake (@Jake_Mez) reported

    @virginmedia @gblondon1 Oh yeah until you’ve been a customer for years and then get charged way more than new customers for the same deal so you either have to threaten to leave to get offered a good deal, or leave and rejoin 🫣

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.