Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Phone	7 days ago
Colchester	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Luke Redpath (@lukeredpath) reported 44 seconds ago from Colchester, England

  @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

• 
  Mark Hayton (@Da_Hayts) reported 51 seconds ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  Theresa Higgins (@theresahiggins) reported 2 minutes ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  Steve Tovey (@steevXIII) reported 6 minutes ago from Colchester, England

  @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

• 
  Jenna Walker (@Genevre2) reported 13 minutes ago from Stoke by Clare, England

  @virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.

• 
  kenny wilson (@kennythekilt) reported 14 minutes ago from Colchester, England

  @virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then

• 
  JJ_phoenix (@jj_phoenix66) reported 16 minutes ago from Colchester, England

  @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

• 
  Leeza Morley (@leezaloops) reported 17 minutes ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Richard Martin (@gunsmoke70) reported 18 minutes ago from Colchester, England

  @virginmedia what’s the issue with the service in colchester CO2 area

• 
  Theresa Higgins (@theresahiggins) reported 29 minutes ago from Colchester, England

  @virginmedia It is slow in all three of the devices I use.

• 
  Theresa Higgins (@theresahiggins) reported 30 minutes ago from Colchester, England

  @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

• 
  Simon Folkard (@FolkardSimon) reported 32 minutes ago from Colchester, England

  @virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.

• 
  m (@leipperm) reported 34 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

• 
  Jimmy Regan (@jimaxyn) reported 37 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Julian Joyce (@starbuck2003) reported 38 minutes ago from Elmstead Market, England

  @virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!

• 
  Theresa Higgins (@theresahiggins) reported 48 minutes ago from Colchester, England

  @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

• 
  Simon Folkard (@FolkardSimon) reported 48 minutes ago from Colchester, England

  @virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.

• 
  TheOriginal© (@bond_graham) reported 48 minutes ago from Colchester, England

  @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

• 
  Laura Stevens (@princess_boo148) reported 52 minutes ago from Colchester, England

  @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

• 
  kenny wilson (@kennythekilt) reported 56 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Allen (@MrAllen302) reported 1 second ago

  @virginmedia we had a massive internet outage a few weeks back (12+ hours) and ever since then our ring devices and tonie boxes won’t connect to our router.

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 12 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia

• 
  Glen Dickson (@Driftinuphill) reported 15 minutes ago

  Virgin Media? Hi tech? Can't resolve a 4 day old broadband problem. Piss poor service. Piss poor communication. Said I'd get email updates but I can't log in to Virgin email. Chancers.

• 
  Dave Wright (@DavidPaintdw) reported 18 minutes ago

  @virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply

• 
  Alan Roberts (@AlanRob68902430) reported 18 minutes ago

  @virginmedia what the actual **** do you think your doing texting me at 8 am on a Sunday morning then ringing me at 9 am? My contract is over I've repeatedly asked you to come and collect your router as I'm recovering from a heart attack, the account is 74724920 it. Clearly states my name is Alan Roberts yes I'm the fkin account. Holder, YOU DO NOT REPLY TO YOUR OWN MESSAGES , I will be contacting @Offcom tomorrow when its not so ANTISOCIAL.

• 
  Jon Pitts (@briavelsjon) reported 18 minutes ago

  @SmithyWFC85 @bigsul72 I have access to HBO via my Virgin Media subscription, but don't want to view via an app - that's kinda my point. Sky Sports red button is truly excellent, TNT's isn't bad but is sat unused.

• 
  Peter (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported 22 minutes ago

  @virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. I’ve been holding on your 150 phone line for half an hour. Please help

• 
  john rowan (@jokewapo) reported 22 minutes ago

  @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

• 
  Clare B (@Gagabids) reported 24 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 25 minutes ago

  @MartinSLewis Well, @virginmedia pretty useless at fixing their service too. Broadband down as we speak!