Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Laura Stevens (@princess_boo148) reported 2 minutes ago from Colchester, England

  @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

• 
  Chris Green (@Greenking66) reported 5 minutes ago from Colchester, England

  @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

• 
  Theresa Higgins (@theresahiggins) reported 5 minutes ago from Colchester, England

  @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

• 
  Luke Redpath (@lukeredpath) reported 14 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  Leeza Morley (@leezaloops) reported 19 minutes ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Steve Tovey (@steevXIII) reported 20 minutes ago from Colchester, England

  Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

• 
  Theresa Higgins (@theresahiggins) reported 22 minutes ago from Colchester, England

  @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

• 
  Luke Redpath (@lukeredpath) reported 24 minutes ago from Colchester, England

  @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

• 
  kenny wilson (@kennythekilt) reported 24 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Simon Folkard (@FolkardSimon) reported 26 minutes ago from Colchester, England

  @virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.

• 
  Theresa Higgins (@theresahiggins) reported 32 minutes ago from Colchester, England

  @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

• 
  Steve Tovey (@steevXIII) reported 33 minutes ago from Colchester, England

  @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

• 
  RUSSELL WALKER (@RUSSELL91779006) reported 35 minutes ago from Colchester, England

  @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

• 
  Theresa Higgins (@theresahiggins) reported 36 minutes ago from Colchester, England

  @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

• 
  m (@leipperm) reported 39 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

• 
  Graeson Laitt (@Laitty) reported 41 minutes ago from Colchester, England

  Great time for my internet to go down again. Third time this week @virginmedia #colu

• 
  kenny wilson (@kennythekilt) reported 44 minutes ago from Colchester, England

  @virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back

• 
  Steve Tovey (@steevXIII) reported 50 minutes ago from Colchester, England

  @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 55 minutes ago from Colchester, England

  @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

• 
  liz de oliveira (@lizdeoli) reported 55 minutes ago from Sudbury, England

  @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Lewis (@IanLewis299) reported 6 minutes ago

  @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

• 
  C B (@Lulette5772) reported 6 minutes ago

  @virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor

• 
  Polgara (@Polthesorceress) reported 8 minutes ago

  @virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.

• 
  JHenderson (@j_henderson__) reported 9 minutes ago

  @virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 12 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  Colin Fenn (@ColinFenn45) reported 14 minutes ago

  @virginmedia Hi, poor signal strength is wifi only, if I am streaming on my laptop it becomes unusable, with a msg not enough bandwidth, and will last for about 15mins. The signal strength notification struggles to make any bars, and eventually clears.

• 
  Geoff Naylor (@geofn3751) reported 15 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  Adam Marsden (@TheAdamMarsden) reported 18 minutes ago

  @virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!

• 
  Katie (@Katiebush6) reported 18 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  Daniel (@reniferlopez) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies