Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Phone	6 days ago
Colchester	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Jimmy Regan (@jimaxyn) reported 2 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Theresa Higgins (@theresahiggins) reported 4 minutes ago from Colchester, England

  @virginmedia It is slow in all three of the devices I use.

• 
  Luke Redpath (@lukeredpath) reported 5 minutes ago from Colchester, England

  @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

• 
  Steve Tovey (@steevXIII) reported 5 minutes ago from Colchester, England

  @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

• 
  Laura Stevens (@princess_boo148) reported 6 minutes ago from Colchester, England

  @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

• 
  Leia (@leiatwit40) reported 6 minutes ago from Colchester, England

  @virginmedia Still not working!!! Super slow

• 
  Luke Redpath (@lukeredpath) reported 7 minutes ago from Colchester, England

  @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

• 
  kenny wilson (@kennythekilt) reported 15 minutes ago from Colchester, England

  @virginmedia So what is happening I want to cancel my account

• 
  Laura Stevens (@princess_boo148) reported 18 minutes ago from Colchester, England

  @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 18 minutes ago from Colchester, England

  @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

• 
  m (@leipperm) reported 19 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  Theresa Higgins (@theresahiggins) reported 23 minutes ago from Colchester, England

  @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

• 
  m (@leipperm) reported 25 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

• 
  JJ_phoenix (@jj_phoenix66) reported 28 minutes ago from Colchester, England

  @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 31 minutes ago from Colchester, England

  @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

• 
  Luke Redpath (@lukeredpath) reported 37 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  Theresa Higgins (@theresahiggins) reported 42 minutes ago from Colchester, England

  @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

• 
  Luke Redpath (@lukeredpath) reported 49 minutes ago from Colchester, England

  @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

• 
  Theresa Higgins (@theresahiggins) reported 52 minutes ago from Colchester, England

  @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

• 
  Richard Martin (@gunsmoke70) reported 55 minutes ago from Colchester, England

  @virginmedia what’s the issue with the service in colchester CO2 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rhi (@travichughes) reported 5 minutes ago

  @j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on

• 
  john rowan (@jokewapo) reported 7 minutes ago

  @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

• 
  Jags Arthurson (@JagsArthurson) reported 10 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  Brett Williams (@brettwill82) reported 11 minutes ago

  @LFCTV why is your tv guide not working on virgin media ?

• 
  Stephen Old #FBPE (@StephenOld) reported 13 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

• 
  Project Universal (@ProUniversalUK) reported 15 minutes ago

  Trying to cancel @virginmedia .... What a pain in the ***. No wonder they got fined so much for making it hard but they are still at it. @Ofcom

• 
  Arren Davey (@ArrenDavey) reported 15 minutes ago

  @virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasn’t resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help

• 
  Jayneadele (@Jayanic) reported 16 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  Shaun (@shauny67) reported 18 minutes ago

  @QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance

• 
  simon withers (@KalEl_WBS) reported 19 minutes ago

  @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?