Virgin Media Outage Report in Sudbury, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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EmmaRoseHarvey
(@Emma96Harvey) reported
from
Colchester, England
Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Barley
(@ianbarley24) reported
@jesseb4me @virginmedia @TalkTalk I would use 2 cocoa tins and a piece of string before I would do business with TalkTalk again. Customer service so bad they make Virginmedia seem bearable.
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TEQUILA Dogwood
(@Binzy66Tequila) reported
@virginmedia Oh look its 10pm again and guess what...my internet is off again. You must be doing something to the network as every night this happens. Stop fobbing me off with saying it must be my router!
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Ian Hickson
(@ps3samson) reported
@virginmedia We asked for a manager to call us back and they said they would, and if you can read the problem started after our tevo box restarted by itself. But all cables are tight, the problem is your weak signal if I can watch via iPlayer with no issues.
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James White
(@tweetfromchaff) reported
@virginmedia ever since @OpenreachHelp installed their fibre cables near our house last week, our Virgin fibre broadband service has been rubbish. Is there anything that can be done?
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Vickie Brain
(@toriamm) reported
@virginmedia can anyone explain why services are crashing, TV slow and channels not available, supposedly super fast broadband crashing and losing connection!!!
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empirix
(@empirix) reported
@virginmedia @Wimbledon Virgin Broadband - IMPOSSIBLE TO CANCEL - after keeping you on hold for an hour as soon as you mention you want to terminate contract they will transfer you to their "technical department" which then will end the call after making you wait for another 15 minutes - worst on @ofcom
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Mark Sumner
(@marksumner71) reported
@virginmedia @virginmedia how much of a chance do you need, I have had three engineer visits now and spent hours on the phone, webchat, VM forums yet still the same problem exists and my new service which isn't even a month old continues to disconnect several times a day
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empirix
(@empirix) reported
@virginmedia @BAFTA Virgin Broadband - IMPOSSIBLE TO CANCEL - after keeping you on hold for an hour as soon as you mention you want to terminate contract they will transfer you to their "technical department" which then will end the call after making you wait for another 15 minutes - worst on @ofcom
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Matt Whittington
(@mw192) reported
@LiamJDzns @virginmedia Thanks for the update Liam! How to I contact you for a refund - as its been practically down since Sunday morning @virginmedia
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educated_but_ignored
(@educatedignored) reported
Everything from Rte2 to @virginmedia 2 gone down. Whats going on #TonightVMTV