Virgin Media Outage Report in Sudbury, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Internet | |
| Colchester |
Internet | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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therealpieman
(@IanStevenson94) reported
@virginmedia Are you having a laugh? COM104312534 & C-0411201745 I only raised one call. This saga ongoing since July 20. Why is it made so difficult for your customers to cancel Premier Sports one click to subscribe? Expect a full refund & whatever else VM would offer as a goodwill gesture.
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TazXGold
(@TazXGold) reported
Yep what a joke @virginmedia not even 2 days since last time i have reset my router done everything and i have 5 down and 10 up when i am supposed to have 200 down and 20 up what a joke making sure we leave your **** service now 👍🤬
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Dimitrius Demarcus Bartholomew James III
(@quda_kwashe) reported
Hey @virginhelp @virginmedia come and rip out your awful internet out of my house, I’m tired of it. Every single day at night your internet cuts off. Why? Why?
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Amy West
(@AmyWest81) reported
@virginmedia I’ve been on hold for 1hr30mins and have had to hang up. Your online form says you take 28 days to respond. How can I speak to someone about my complaint if I can’t get through on the phone?
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DrBoom
(@RealDrBoom) reported
@virginmedia Hey, my uncle just moved house and I was wondering if there is any way to get an estimate of how many mb/s and the price of it online, if he wanted to have virgin media as broadband. Could you help us? Thanks for your time
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Sebastian Vettel Fake 🎄
(@SebVettelFake) reported
@StrollSZN @virginmedia Trying to get fit again. It's so difficult, especially since I keep remembering how far I got last time. I know I can do it again but I'm currently at the crossroads where I either believe in myself, or fail. Today, even 'though I could barely run 5 minutes, I believed.
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Marc
(@J0ckD) reported
@virginmedia @SkyHelpTeam Now I can't contact customer service as just cuts me off .. your opening times are till 10pm... wtf
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Peter Baker 👀
(@PeterBakerMcfc) reported
@virginmedia @markgoldbridge @lawrence_bury Why are you asking that idiot Forest fan Sandra Goldbridge ?
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Mark Lennon
(@marklennon82) reported
@virginmedia Not been able to log a complaint as I’m not prepared to spend another hour trying to get through on the phone. Can you provide me with an email as requested?
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Ally Stephen
(@AllyStephen) reported
@virginmedia what is happening with my broadband and now my tv? I spend an awful lot of money with you and get an awful lot of non-existent stuff!