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Virgin Media outages and service status in Sudbury, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Eight Ash Green, England

    Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

  • gunsmoke70
    Richard Martin (@gunsmoke70) reported from Colchester, England

    @virginmedia what’s the issue with the service in colchester CO2 area

  • bond_graham
    TheOriginal© (@bond_graham) reported from Colchester, England

    @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

  • FolkardSimon
    Simon Folkard (@FolkardSimon) reported from Colchester, England

    @virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia It worked for a couple of hours last night and now back to not working this morning

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • 2FingersRampant
    2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

  • jimaxyn
    Jimmy Regan (@jimaxyn) reported from Colchester, England

    @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

  • Da_Hayts
    Mark Hayton (@Da_Hayts) reported from Colchester, England

    @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ogerreyn
    z (@ogerreyn) reported

    @virginmedia do you not have reasonable adjustments in place for disabled people? I visited a shop today and was told by the manager that they do not and just kept saying I have to phone a number. It seems like your company is only interested in grabbing money regardless service

  • graemehistory
    Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported

    Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

  • joeyblower
    joey blower (@joeyblower) reported

    @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again

  • untzy
    UnTzY 🚶🏻 (@untzy) reported

    @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

  • ChrisLew300
    Chris (@ChrisLew300) reported

    @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.

  • demented_tj
    Jan T. (@demented_tj) reported

    @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

  • BingoBertie
    J Harris (@BingoBertie) reported

    @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

  • ROBOTkombucha
    ROBOT (@ROBOTkombucha) reported

    @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk