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Virgin Media

Virgin Media outages and service status in Sudbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia I done the scan and the signal upstairs is weak and very very slow😕

  • 2FingersRampant
    2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • jimaxyn
    Jimmy Regan (@jimaxyn) reported from Colchester, England

    @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • MichaelGagaHale
    Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • RUSSELL91779006
    RUSSELL WALKER (@RUSSELL91779006) reported from Colchester, England

    @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia It worked for a couple of hours last night and now back to not working this morning

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

  • robinsontonyLIR
    be kind and be nice. (@robinsontonyLIR) reported from Colchester, England

    @InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs

  • leipperm
    m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

  • FolkardSimon
    Simon Folkard (@FolkardSimon) reported from Colchester, England

    @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Eight Ash Green, England

    Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

  • whild13
    Chris Whild (@whild13) reported

    @virginmedia when do I receive my Netflix sign in

  • andrewiurquhart
    Andrew Urquhart (@andrewiurquhart) reported

    Yep agree @virginmedia are the worst company. Damage property, waste customers time & lie!!! Bunch of cowboys

  • JeegsJ
    Jeegar Jagani (@JeegsJ) reported

    @virginmedia Five weeks with no broadband or TV and still no proper fix. The 4 week long area outage is supposedly resolved but I’ve still got issues!!Can you please tell me what is going on?

  • ConorSwifty
    Conor Swifty (@ConorSwifty) reported

    @virginmedia Hello virgin media my services has been cut off & the free channel for TV doesn't work either at all as you's won't take my payment at all. I've been trying to speak to someone with issues im currently experiencing financial but you's just want ££ & want me to upgrad

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @virginmedia Ffs you would have some internet issues on a sunday when the WC match it on. Can’t speak to anyone! Issue has been going on all day! Fix it!

  • dystainak
    dystainak (@dystainak) reported

    Virgin Media broadband down or very slow for anyone else?

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia If you look at my post I have sent a DM numerous times with no response it resolution. I will try again now 😡

  • ConorSwifty
    Conor Swifty (@ConorSwifty) reported

    @virginmedia Hello Virgin I spoke to a really rude colleague of yours called Clarissa which I phoned up again & spoke to a really nice chap to do a complaint by how she talks & wants people to sign up to a £154pm contract as she didn't care about helping at all and kept going quite

  • NovaGrudge
    Novagrudge (@NovaGrudge) reported

    @virginmedia wow your service sucks every weekend the internet cuts out when i need it for work why do we pay so much for such poor service might have to look at moving to a new provider