Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  kenny wilson (@kennythekilt) reported 5 minutes ago from Colchester, England

  @AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday

• 
  m (@leipperm) reported 11 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  Mark Hayton (@Da_Hayts) reported 12 minutes ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  m (@leipperm) reported 15 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

• 
  liz de oliveira (@lizdeoli) reported 21 minutes ago from Sudbury, England

  @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

• 
  kenny wilson (@kennythekilt) reported 22 minutes ago from Colchester, England

  @virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then

• 
  Steve Tovey (@steevXIII) reported 23 minutes ago from Colchester, England

  @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

• 
  CLAIRE WALMSLEY (@MissClaireW) reported 26 minutes ago from Halstead, England

  @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

• 
  JJ_phoenix (@jj_phoenix66) reported 27 minutes ago from Colchester, England

  @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

• 
  ❤Gemma❤ (@CordenGemma) reported 28 minutes ago from Colchester, England

  @virginmedia when will we have normal service again.

• 
  Theresa Higgins (@theresahiggins) reported 29 minutes ago from Colchester, England

  @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

• 
  ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported 37 minutes ago from Great Horkesley, England

  @Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice

• 
  Theresa Higgins (@theresahiggins) reported 39 minutes ago from Colchester, England

  @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

• 
  Theresa Higgins (@theresahiggins) reported 42 minutes ago from Colchester, England

  @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

• 
  Leeza Morley (@leezaloops) reported 43 minutes ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Graeson Laitt (@Laitty) reported 46 minutes ago from Colchester, England

  Great time for my internet to go down again. Third time this week @virginmedia #colu

• 
  Theresa Higgins (@theresahiggins) reported 50 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  Theresa Higgins (@theresahiggins) reported 54 minutes ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 56 minutes ago from Colchester, England

  @virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.

• 
  Steve Tovey (@steevXIII) reported 59 minutes ago from Colchester, England

  Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 5 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 7 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Magnolia’s Art (@Magnoli23215778) reported 10 minutes ago

  @elldivino @virginmedia ****!

• 
  Zoe Smith (@ladyspeakerz) reported 12 minutes ago

  This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

• 
  LGWLGWLGW (@lgwlgwlgw) reported 14 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  mmhmm (@xhatne) reported 14 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  M-O-O-N (@Borgle1) reported 15 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  william (@william27504693) reported 16 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  sergio pani (@sergiopani62) reported 16 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Lifes MIS-Takes (@alan_reddish) reported 19 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours