Virgin Media outages and service status in Sudbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
-
Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
-
Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia It worked for a couple of hours last night and now back to not working this morning
-
JJ_phoenix (@jj_phoenix66) reported from Colchester, England@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
-
Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
-
m (@leipperm) reported from Braintree, EnglandIt's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
-
m (@leipperm) reported from Braintree, England@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
-
Chris Green (@Greenking66) reported from Colchester, England@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
-
kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
-
Steve Tovey (@steevXIII) reported from Colchester, England@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
-
Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
-
2 Fingers Rampant (@2FingersRampant) reported from Colchester, England@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
-
Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
-
Mark Hayton (@Da_Hayts) reported from Colchester, EnglandTerrible service keeping me waiting for an hour by @virginmedia
-
Jenna Walker (@Genevre2) reported from Stoke by Clare, England@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
-
-
Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
-
Richard Martin (@gunsmoke70) reported from Colchester, England@virginmedia what’s the issue with the service in colchester CO2 area
-
Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
-
liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
-
Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
paul wilson (@PaulWilson7785) reported@virginmedia sort out your crap service
-
Buca Bertie. De 🦓 🫶 (@_Flirtram_) reported@gblondon1 @skytv @virginmedia Virgin are absolutely shocking. Forced into using them and believe me there is no comparison. Prepare for frustration and abysmal customer no service
-
JibbaJabba (@Lou_Pole11) reported@gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM
-
The Hodge-Cast Podcast (@Hodge_Cast) reported@DAZNBoxing I can safely say, I will never be purchasing a PPV from your service again. Nearly 15mins of a blank screen for a PPV - I realise technical issues happen and it’s live, but to make no attempt to to fix this problem in a timely manor is a farce. @virginmedia I’ll be cancelling my subscription with yourself also, if I don’t receive a refund. Unacceptable!
-
antony coyne (@Ant78uk) reported@virginmedia sort your payment page out on the app and online will you I can never get past the bank approval part for the last few months
-
Georgia Lisa (@Georgialisa) reported@virginmedia you’ve put the price of my broadband up yet the connectivity is worse - I cannot get connection upstairs in my house and my devices hive/ring etc are no longer working and you have no contact email on your website - poor service
-
LP (@____LP____) reported@virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!
-
An Spailpín Fánach (@anspailpin) reported@38086fd7be4a4e2 So I understand. It'll be interesting to see if they keep that up for the tournament. BTW, do you know if ITV do the dog much with ads? Virgin Media are savage for ads just before rugby games, for instane, and at half time. RTE are bad too, but not as bad. How are ITV?
-
graeme hayden (@gullyh) reported@griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media
-
LP (@____LP____) reportedJust been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.