Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Leeza Morley (@leezaloops) reported 43 seconds ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  kenny wilson (@kennythekilt) reported 3 minutes ago from Colchester, England

  @virginmedia So what is happening I want to cancel my account

• 
  m (@leipperm) reported 5 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  Leia (@leiatwit40) reported 8 minutes ago from Colchester, England

  @virginmedia Still not working!!! Super slow

• 
  Theresa Higgins (@theresahiggins) reported 9 minutes ago from Colchester, England

  @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

• 
  kenny wilson (@kennythekilt) reported 12 minutes ago from Colchester, England

  @virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then

• 
  Mark Hayton (@Da_Hayts) reported 18 minutes ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  liz de oliveira (@lizdeoli) reported 20 minutes ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

• 
  Luke Redpath (@lukeredpath) reported 21 minutes ago from Colchester, England

  @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

• 
  Theresa Higgins (@theresahiggins) reported 24 minutes ago from Colchester, England

  @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

• 
  Luke Redpath (@lukeredpath) reported 26 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  Jimmy Regan (@jimaxyn) reported 27 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Steve Tovey (@steevXIII) reported 27 minutes ago from Colchester, England

  @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

• 
  Steve Tovey (@steevXIII) reported 29 minutes ago from Colchester, England

  Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

• 
  ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported 34 minutes ago from Great Horkesley, England

  @Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice

• 
  Theresa Higgins (@theresahiggins) reported 37 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  RUSSELL WALKER (@RUSSELL91779006) reported 38 minutes ago from Colchester, England

  @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

• 
  CK|Fitness (@DjOoooosch) reported 53 minutes ago from Braintree, England

  @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

• 
  Leeza Morley (@leezaloops) reported 53 minutes ago from Colchester, England

  @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

• 
  Mark Hayton (@Da_Hayts) reported 53 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meersham (@Schmuley_Schlo) reported 4 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Virgin Media News (@VirginMediaNews) reported 6 minutes ago

  Several videos of reckless driving remain available online, despite TikTok saying it is moving quickly to remove this type of content. Coimisiún na Meán has asked the platform for a “full account” of what has been done about material linked to the deaths of five teenage boys, after their car was driven the wrong way down the M9 motorway. 📺 More on Virgin Media PLAY

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 6 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  dawnieC (@CorkinDawn) reported 14 minutes ago

  @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 14 minutes ago

  Hey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?

• 
  Melanie💙 (@provensportie) reported 16 minutes ago

  @SammyMcfarlane1 @virginmedia @alexand979677 Exactly incredible frustrating !! What is the point in them saying they will help you !!

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 16 minutes ago

  @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

• 
  Alan Roberts (@AlanRob68902430) reported 18 minutes ago

  @alexand979677 @virginmedia grounds to terminate the contract folks

• 
  HJM (@HannahJM1806) reported 28 minutes ago

  @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

• 
  Carole Yeo 🌻 (@Carolestfc1) reported 31 minutes ago

  Another football season and STILL @virginmedia cannot sort out the games on the red button. What the hell do I pay for? Complete incompetence. I want the service I pay for or a significant refund!'