Virgin Media outages and service status in Sudbury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
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Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then
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Steve Tovey (@steevXIII) reported from Colchester, England@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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RUSSELL WALKER (@RUSSELL91779006) reported from Colchester, England@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Luke Redpath (@lukeredpath) reported from Eight Ash Green, EnglandLooks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.
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Mark Griggs (@Griggsy1968) reported from Colchester, England@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia It is slow in all three of the devices I use.
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Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Chris Green (@Greenking66) reported from Colchester, England@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Theresa Higgins (@theresahiggins) reported from Colchester, England@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Darren Grove (@Grovesy71) reported from Colchester, England@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Leeza Morley (@leezaloops) reported from Colchester, England@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jade 🩵 (@xjade_h) reportedSeriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world 🙄
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Jim Doran (@jai_dee) reported@virginmedia This is also happening on the website! It's not just an app issue.
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Tessa Segal (@tessasegal) reported@CommunityFibre another flat in our building has had CFibre installed, technician back today. Everybody else’s @virginmedia now not working- can you advise what we can do?!
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The Great Socrates (@Find_truth4all) reported@virginmedia This new 360 box update forcing the home screen on startup is terrible. Give us an option to boot straight to live TV!
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Andy🇬🇧🏴 (@shakeyknee) reported@CheekyVic @virginmedia Their broadband etc is top notch for me tbh, so fast and reliable but when I’ve had an issue their customer service has been truly ******* abysmal, they clearly don’t learn do they?
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J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia
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Gary Hurdman LRPS (@ghotographyuk) reported@virginmedia Really Virgin, this is poor.
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birdhouse (@birdhousedisk) reported@virginmedia sent Dm about Netflix activation link not working
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TiNa AnDeRsOn (@TinaAnderson86) reportedLook at that @virginmedia down again 2 nights running ******* joke now #virginmedia #le10 Sort it out
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amc (@flabcab) reported@CheekyVic @virginmedia Can't think of a good one tbh. All customer service. For virtually everything. Is piss poor.