Virgin Media Outage Report in Sudbury, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
||
| Colchester |
Internet | |
| Colchester |
TV | |
| Braintree |
Internet | |
| Colchester |
Internet | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Robb
(@LouRobb) reported
@virginmedia In that case, please stop putting 'we hope to fix this by xxx' on your service outage page, with the xxx changing to a time in the future that always passes with no fix. There are hundreds of households in EH6 & EH7 affected by this. We just want some useful, factual info.
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Anthony Biddlestone
(@tonegode) reported
@virginmedia I was advised 3-5 working days and then on June 8th, I was advised within 24 hours. Absolutely shocking service
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Deepak Pillay
(@deepak_pillay) reported
@virginmedia Hi, thanks for the reply. Yes there is an intermittent service issue in the area (today) However, it's been like this for over a month now with constant slow downs and disconnects every single day, and your links sometimes says nothing wrong. Paying for this doesn't seem right.
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Memory Sibanda
(@SibandaMs) reported
@virginmedia please can you my wifi one minute is working one minute is gone postcode OL8 3PE. I am working from home.. please help
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Anthony Biddlestone
(@tonegode) reported
@virginmedia got to have the worst customer service around. Waiting nearly 3 weeks for a complaint to be dealt with and again my bill has increased
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Stacey Fairbairn
(@FairbairnStacey) reported
@virginmedia Day 7 no wifi 🙃 and don’t tell me to check the link. The link is a load of nonsense as it’s never fixed when it says it will be .
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Mags
(@maggles5678) reported
@calvinrobinson @JoanRigby8 @virginmedia Someone needs to look into Alton Towers, I tried to cancel a booking over the weekend no luck!! 😡
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louis philpott
(@LouiPhilpott) reported
@virginmedia Does no-one go away, find full and correct answer, and get back to customer these days? 2/2
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Mark Terry
(@Eltel5150) reported
@virginmedia It’s WiFi. If you notice the dates of the results, it’s pretty consistently bad over a prolonged period of time….going further back than the screenshot shows.
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Ewan Angus
(@ewan_angus) reported
@virginmedia So.. you dont know anything, nor do the call centre, nor does the website. Only the "field team" who are keeping it a secret? or do not actually exist? Worst customer service I can think of from anyone.