Virgin Media outages and service status in Sudbury, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
-
Steve Tovey (@steevXIII) reported from Colchester, England@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
-
Jimmy Regan (@jimaxyn) reported from Colchester, England@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
-
Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
-
CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
-
Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now
-
Simon Folkard (@FolkardSimon) reported from Colchester, England@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
-
kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then
-
Chris Green (@Greenking66) reported from Colchester, England@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
-
Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
-
EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, EnglandMeant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
-
Mark Hayton (@Da_Hayts) reported from Colchester, EnglandTerrible service keeping me waiting for an hour by @virginmedia
-
-
liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
-
Mark Griggs (@Griggsy1968) reported from Colchester, England@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
-
Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
-
Mark Hayton (@Da_Hayts) reported from Colchester, England@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
-
Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
-
TheOriginal© (@bond_graham) reported from Colchester, England@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics
-
Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
-
Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Kelly (@kellyokid) reported@MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!
-
Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.
-
Paul Green (@pgreen83) reported@virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.
-
Peter Miller (@PeteinExeter) reported@virginmedia 2nd outage in a week in Ztge EX1 area. You are definitely the worse company in the world. Cannot wait till I can cancel my direct debit and new use you again
-
Expanse Consulting Ltd (@ExpanseCon) reported@MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
-
sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
-
Paul O'Brien (@PaulOBrienKil) reported@VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
-
Frank Dieter T (@FrankDieterT) reported@virginmedia - complaint, your team refuse to honour an offer emailed on 25 Aug 26 - new contract offer # 100472086139 - area 24. Not impressed.
-
Max Pallas (@SuddenLife) reported@gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.
-
CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem