Virgin Media Outage Report in Sudbury, Suffolk, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester, and Halstead.

City	Problem Type	Report Time
Colchester	Wi-fi	13 days ago
Colchester	Wi-fi	15 days ago
Halstead	Wi-fi	16 days ago
Colchester	E-mail	2 months ago
Colchester	Internet	2 months ago
Colchester	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  kenny wilson (@kennythekilt) reported 6 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  kenny wilson (@kennythekilt) reported 9 minutes ago from Colchester, England

  @virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back

• 
  Steve Tovey (@steevXIII) reported 14 minutes ago from Colchester, England

  @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

• 
  RUSSELL WALKER (@RUSSELL91779006) reported 19 minutes ago from Colchester, England

  @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

• 
  Mark Griggs (@Griggsy1968) reported 21 minutes ago from Colchester, England

  @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

• 
  2 Fingers Rampant (@2FingersRampant) reported 22 minutes ago from Colchester, England

  @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

• 
  Richard Martin (@gunsmoke70) reported 22 minutes ago from Colchester, England

  @virginmedia what’s the issue with the service in colchester CO2 area

• 
  Graeson Laitt (@Laitty) reported 24 minutes ago from Colchester, England

  Great time for my internet to go down again. Third time this week @virginmedia #colu

• 
  be kind and be nice. (@robinsontonyLIR) reported 28 minutes ago from Colchester, England

  @InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs

• 
  m (@leipperm) reported 30 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  Steve Tovey (@steevXIII) reported 36 minutes ago from Colchester, England

  @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

• 
  Darren Grove (@Grovesy71) reported 37 minutes ago from Colchester, England

  @virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer

• 
  Theresa Higgins (@theresahiggins) reported 39 minutes ago from Colchester, England

  @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

• 
  Theresa Higgins (@theresahiggins) reported 41 minutes ago from Colchester, England

  @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

• 
  Steve Tovey (@steevXIII) reported 44 minutes ago from Colchester, England

  Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

• 
  Theresa Higgins (@theresahiggins) reported 51 minutes ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  Theresa Higgins (@theresahiggins) reported 53 minutes ago from Colchester, England

  @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

• 
  Theresa Higgins (@theresahiggins) reported 53 minutes ago from Colchester, England

  @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

• 
  kenny wilson (@kennythekilt) reported 56 minutes ago from Colchester, England

  @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

• 
  m (@leipperm) reported 59 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcia Bigg (@marciabigg) reported 7 minutes ago

  @ENDEVOUR63 @virginmedia If they don't receive your form, they will send someone round to help you complete it and then if you refuse, you can get fined. It is a legal document.

• 
  amanda barker-dawson (@mandybd) reported 7 minutes ago

  @virginmedia my broadband service is down.. can’t sort it by using my 4G, followed all steps including factory reset per online instructions .. so tried calling you but you are closed apparently.. this is hopeless .. very poor service

• 
  Sean Clare (@SeanClare81) reported 8 minutes ago

  @virginmedia why allow me to spend 6 minutes on your phone line to tell me you don’t open until 8am... #idiots you also might want to respond to my 6 week old complaint #inyourowntime #dontmindme

• 
  Dan Grahame (@dangrahame) reported 8 minutes ago

  @virginmedia please can I have an update on our installation. Due on 20th Feb but couldn’t be completed due to external works needed new date of 19th March but the external works haven’t been done and no update! Help.

• 
  Sole.Surfer (@W45EMS) reported 11 minutes ago

  @virginmedia Worst company with the worst service, best service I received was to leave yesterday without paying a disconnection fee because your services are abysmal.

• 
  Tom Lloyd (@tomlloydwrites) reported 13 minutes ago

  So it's taken virgin media eight weeks to respond to my complaint and say... "sorry we've not done anything about this yet" which is a whole heap of totally predictable uselessness.

• 
  South Bristolians (@Southbristol12) reported 16 minutes ago

  @virginmedia I've been told by open reach that fibre will be in my area by the end of April, I can't wait to cancel virgin media after being ripped off for years.

• 
  The Woman (@Macsmrs1) reported 21 minutes ago

  @virginmedia I'm an unpaid carer and Virgin broadband customer. Am I too receive any discount? No, thought not.

• 
  sara woodman (@swoodyman) reported 23 minutes ago

  @virginmedia having problems with the sound on my virgin box. Changed the hdmi 3 times and also cannot retune for new channels

• 
  Roxy Shmuck (@Roxy2Buck) reported 24 minutes ago

  Think it's finally time to cancel @virginmedia. Can't even pay my phone bill no more. No details regonised for the 2nd month running. #nodetailsnopayment #howdoesthatwork