Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Steve Tovey (@steevXIII) reported 24 seconds ago from Colchester, England

  @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

• 
  Darren Grove (@Grovesy71) reported 59 seconds ago from Colchester, England

  @virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer

• 
  RUSSELL WALKER (@RUSSELL91779006) reported 2 minutes ago from Colchester, England

  @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 7 minutes ago from Colchester, England

  @virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.

• 
  Graeson Laitt (@Laitty) reported 9 minutes ago from Colchester, England

  Great time for my internet to go down again. Third time this week @virginmedia #colu

• 
  liz de oliveira (@lizdeoli) reported 11 minutes ago from Sudbury, England

  @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

• 
  Luke Redpath (@lukeredpath) reported 12 minutes ago from Colchester, England

  @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

• 
  Mark Hayton (@Da_Hayts) reported 20 minutes ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  Jimmy Regan (@jimaxyn) reported 22 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Leeza Morley (@leezaloops) reported 25 minutes ago from Colchester, England

  @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

• 
  Theresa Higgins (@theresahiggins) reported 25 minutes ago from Colchester, England

  @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

• 
  Laura Stevens (@princess_boo148) reported 35 minutes ago from Colchester, England

  @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

• 
  Theresa Higgins (@theresahiggins) reported 41 minutes ago from Colchester, England

  @virginmedia It is slow in all three of the devices I use.

• 
  Mark Griggs (@Griggsy1968) reported 42 minutes ago from Colchester, England

  @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

• 
  liz de oliveira (@lizdeoli) reported 43 minutes ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

• 
  m (@leipperm) reported 46 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  EmmaRoseHarvey (@Emma96Harvey) reported 46 minutes ago from Colchester, England

  Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

• 
  Leeza Morley (@leezaloops) reported 54 minutes ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Theresa Higgins (@theresahiggins) reported 54 minutes ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  Theresa Higgins (@theresahiggins) reported 60 minutes ago from Colchester, England

  @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelvin (@KelvinEHughes) reported 2 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Stephen Laughton 🇺🇦 (@StevoLaughton) reported 8 minutes ago

  On a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?

• 
  WRXTW🌊 (@twwenlock) reported 8 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  Sophia Ravat (@MrsSophialouize) reported 10 minutes ago

  I do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional £10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.

• 
  Kendall 💀 (@NightAtKendalls) reported 12 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  Matty M (@wanna_be_dj) reported 15 minutes ago

  @ryantegan @skytv My renewal offer from @virginmedia kept going down. Ended up getting it for £75 a month for all channels, 1gb internet and 2 boxes.

• 
  DaZzA (@aLpHaDaZzA) reported 19 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  GW (@GGWilliams72) reported 19 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Eyezwideopen (@Eyezwideopen3) reported 19 minutes ago

  DO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia

• 
  Jim Doran (@jai_dee) reported 25 minutes ago

  @virginmedia This is also happening on the website! It's not just an app issue.