Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Internet	6 days ago
Colchester	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Leeza Morley (@leezaloops) reported 23 seconds ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Steve Tovey (@steevXIII) reported 3 minutes ago from Colchester, England

  Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

• 
  Chris Green (@Greenking66) reported 6 minutes ago from Colchester, England

  @virginmedia I done the scan and the signal upstairs is weak and very very slow😕

• 
  Luke Redpath (@lukeredpath) reported 6 minutes ago from Colchester, England

  @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

• 
  Theresa Higgins (@theresahiggins) reported 13 minutes ago from Colchester, England

  @virginmedia It is slow in all three of the devices I use.

• 
  EmmaRoseHarvey (@Emma96Harvey) reported 13 minutes ago from Colchester, England

  Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

• 
  Luke Redpath (@lukeredpath) reported 20 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  2 Fingers Rampant (@2FingersRampant) reported 26 minutes ago from Colchester, England

  @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

• 
  Mark Griggs (@Griggsy1968) reported 28 minutes ago from Colchester, England

  @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

• 
  m (@leipperm) reported 29 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

• 
  Jimmy Regan (@jimaxyn) reported 32 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Mark Hayton (@Da_Hayts) reported 34 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

• 
  Darren Grove (@Grovesy71) reported 35 minutes ago from Colchester, England

  @virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer

• 
  Laura Stevens (@princess_boo148) reported 35 minutes ago from Colchester, England

  @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

• 
  kenny wilson (@kennythekilt) reported 36 minutes ago from Colchester, England

  @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

• 
  Theresa Higgins (@theresahiggins) reported 44 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  Simon Folkard (@FolkardSimon) reported 48 minutes ago from Colchester, England

  @virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.

• 
  Luke Redpath (@lukeredpath) reported 49 minutes ago from Colchester, England

  @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

• 
  Richard Martin (@gunsmoke70) reported 50 minutes ago from Colchester, England

  @virginmedia what’s the issue with the service in colchester CO2 area

• 
  Laura Stevens (@princess_boo148) reported 57 minutes ago from Colchester, England

  @virginmedia It worked for a couple of hours last night and now back to not working this morning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FoundNemo (@NemoH666266) reported 8 minutes ago

  @virginmedia @D4N7O Well, it is down @virginmedia. Isn't just a massive coincidence now is it? Lol

• 
  Shardon (@shardon1980) reported 9 minutes ago

  @virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.

• 
  Dale Ash (@discoDA1875) reported 9 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  Dan Kitwood (@dkitwood) reported 13 minutes ago

  @virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.

• 
  Gary (@gazi1684) reported 15 minutes ago

  @virginmedia @rayquannnnnnn Is there a problem in the wallsend area with broadband?

• 
  Pachicin 🇬🇧 (@pachicin) reported 17 minutes ago

  Virgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.

• 
  Naughty_But_Nice_Angel (@WomanWithAWomb) reported 20 minutes ago

  @Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 22 minutes ago

  @virginmedia All I need you to do is fix the internet in this postcode and keep it fixed. Not difficult.

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 23 minutes ago

  Is sky sports + not working for @virginmedia users? #SkySportsPlus

• 
  Nick Power-Jordan (@Nickcarrick) reported 25 minutes ago

  @virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom