Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  liz de oliveira (@lizdeoli) reported 7 seconds ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

• 
  CK|Fitness (@DjOoooosch) reported 4 minutes ago from Braintree, England

  @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

• 
  Theresa Higgins (@theresahiggins) reported 5 minutes ago from Colchester, England

  @virginmedia It is slow in all three of the devices I use.

• 
  be kind and be nice. (@robinsontonyLIR) reported 8 minutes ago from Colchester, England

  @InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs

• 
  ❤Gemma❤ (@CordenGemma) reported 11 minutes ago from Colchester, England

  @virginmedia when will we have normal service again.

• 
  Graeson Laitt (@Laitty) reported 13 minutes ago from Colchester, England

  Great time for my internet to go down again. Third time this week @virginmedia #colu

• 
  Jenna Walker (@Genevre2) reported 21 minutes ago from Stoke by Clare, England

  @virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.

• 
  Luke Redpath (@lukeredpath) reported 24 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  Leeza Morley (@leezaloops) reported 29 minutes ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Theresa Higgins (@theresahiggins) reported 30 minutes ago from Colchester, England

  @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

• 
  EmmaRoseHarvey (@Emma96Harvey) reported 32 minutes ago from Colchester, England

  Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

• 
  Simon Folkard (@FolkardSimon) reported 33 minutes ago from Colchester, England

  @virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 34 minutes ago from Colchester, England

  @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

• 
  Simon Folkard (@FolkardSimon) reported 34 minutes ago from Colchester, England

  @virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.

• 
  Luke Redpath (@lukeredpath) reported 35 minutes ago from Colchester, England

  @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

• 
  Theresa Higgins (@theresahiggins) reported 36 minutes ago from Colchester, England

  @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

• 
  m (@leipperm) reported 40 minutes ago from Braintree, England

  It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

• 
  Mark Hayton (@Da_Hayts) reported 41 minutes ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  kenny wilson (@kennythekilt) reported 50 minutes ago from Colchester, England

  @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

• 
  m (@leipperm) reported 53 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wolf Matt (@WolfMatt1987) reported 2 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

• 
  Paddy Sweeney (@PaddySw99745534) reported 2 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  BEN GOODHIND (@BenGoodhind) reported 3 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

• 
  R (@Rah333m111) reported 9 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  William (@William232393) reported 10 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Stephen Maddock (@stephenm68) reported 11 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Nick Morris (@nickjmorris_3) reported 11 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  mmhmm (@xhatne) reported 17 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  birdhouse (@birdhousedisk) reported 17 minutes ago

  @virginmedia sent Dm about Netflix activation link not working

• 
  Rooster (@Rooster_Innit) reported 17 minutes ago

  @virginmedia no TV/Broadband in B28 for last 2 hours. Is this an area outage?