Virgin Media Outage Report in Sudbury, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Internet | |
| Colchester |
Internet | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
-
Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
-
Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further
-
Luke Redpath
(@lukeredpath) reported
from
Eight Ash Green, England
Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
-
Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
-
EmmaRoseHarvey
(@Emma96Harvey) reported
from
Colchester, England
Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
-
2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
-
CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
-
Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia It worked for a couple of hours last night and now back to not working this morning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Markii Justin Torson
(@Markii_Torson) reported
@virginmedia Can you tell me when the Service will be back up in Macclesfield please? It's been off for a day and last night I actually had to speak to my partner.. #Help #Please
-
Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown
-
Naomi Wilkinson
(@nay_wilk) reported
@virginmedia Hi, I have had no mobile reception all morning, in RH11. Are there any reported issues in the area, and do you know when it might be fixed? Thanks
-
Ni genie nfpie ivpre
(@nfpie) reported
@virginmedia Im experiencing the issue through every device connected and everywhere in the home. From right next to the hub to upstairs. Engineers advised against it as there isn’t a problem with wifi reach or connectivity when the wifi it working.
-
Andrew
(@Andrew06361491) reported
@virginmedia Well - this is the third day in a row my internet has been CONSTANTLY going down (it's not my router it's your service - i checked on the portal). I just don't know what it is with your broadband, I have never had such consistently poor service from a single provider in my life.
-
Ashley Jay
(@AshleyJay1993) reported
@virginmedia My Other Half has had to go into the office because the Internet in his home office is not working again... Area PL6 - When is this likely to be back up and running!
-
Lord Ryan Brigdale
(@RBrigdale1984) reported
So @virginmedia apparently there is a “planned outage” in my area….did you not think to inform your customers of this??? Can’t work due to it, Boss is going mad. #poorcustomerservice #complaint
-
Jeanne
(@Jeanne_0922) reported
@virginmedia I checked all possible problems step by step. It should be possible to confirm that the hub is faulty. No lights on the hub will turn on after the power is turned on.
-
Billy Martin
(@thistle5460) reported
@virginmedia Not to worry, problem solved
-
Ni genie nfpie ivpre
(@nfpie) reported
@virginmedia They haven’t advised anything. Every time they come they say they have sorted the issue but every time the leave the issue unresolved