Virgin Media outages and service status in Sudbury, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
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Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Richard Martin (@gunsmoke70) reported from Colchester, England@virginmedia what’s the issue with the service in colchester CO2 area
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Jenna Walker (@Genevre2) reported from Stoke by Clare, England@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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TheOriginal© (@bond_graham) reported from Colchester, England@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics
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kenny wilson (@kennythekilt) reported from Colchester, England@AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Steve Tovey (@steevXIII) reported from Colchester, EnglandAnyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Luke Redpath (@lukeredpath) reported from Eight Ash Green, EnglandLooks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Darren Grove (@Grovesy71) reported from Colchester, England@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Mark Hayton (@Da_Hayts) reported from Colchester, England@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
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be kind and be nice. (@robinsontonyLIR) reported from Colchester, England@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Griffin (@PhilipGrif54755) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Alexander Stone (@mikael_gatfi) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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Man in Black 2125 (@In2125) reported@virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming
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Paz DLXV (@paz565) reported@O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.
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AngMacca (@AngMacca) reported@virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling
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@CyberRebel (@CyberRebel4) reported@virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!
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Paul foster (@Paulfoster_64) reported@virginmedia Rh117ef internet down again! This service is absolutely dog ****!
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glam2506 (@glam1961) reported@virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.