Virgin Media Outage Report in Sudbury, Suffolk, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester, and Halstead.

City	Problem Type	Report Time
Colchester	Wi-fi	12 days ago
Colchester	Wi-fi	14 days ago
Halstead	Wi-fi	15 days ago
Colchester	E-mail	2 months ago
Colchester	Internet	2 months ago
Colchester	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Theresa Higgins (@theresahiggins) reported 6 minutes ago from Colchester, England

  @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

• 
  Leia (@leiatwit40) reported 9 minutes ago from Colchester, England

  @virginmedia Still not working!!! Super slow

• 
  Laura Stevens (@princess_boo148) reported 10 minutes ago from Colchester, England

  @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

• 
  Theresa Higgins (@theresahiggins) reported 17 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  Theresa Higgins (@theresahiggins) reported 17 minutes ago from Colchester, England

  @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

• 
  Theresa Higgins (@theresahiggins) reported 20 minutes ago from Colchester, England

  @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

• 
  Mark Griggs (@Griggsy1968) reported 25 minutes ago from Colchester, England

  @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

• 
  Theresa Higgins (@theresahiggins) reported 26 minutes ago from Colchester, England

  @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

• 
  Laura Stevens (@princess_boo148) reported 26 minutes ago from Colchester, England

  @virginmedia It worked for a couple of hours last night and now back to not working this morning

• 
  Theresa Higgins (@theresahiggins) reported 33 minutes ago from Colchester, England

  @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

• 
  Theresa Higgins (@theresahiggins) reported 34 minutes ago from Colchester, England

  @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

• 
  EmmaRoseHarvey (@Emma96Harvey) reported 34 minutes ago from Colchester, England

  Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

• 
  Theresa Higgins (@theresahiggins) reported 35 minutes ago from Colchester, England

  @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

• 
  Theresa Higgins (@theresahiggins) reported 44 minutes ago from Colchester, England

  @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

• 
  Luke Redpath (@lukeredpath) reported 44 minutes ago from Eight Ash Green, England

  Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

• 
  2 Fingers Rampant (@2FingersRampant) reported 47 minutes ago from Colchester, England

  @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

• 
  Theresa Higgins (@theresahiggins) reported 53 minutes ago from Colchester, England

  @virginmedia It is slow in all three of the devices I use.

• 
  Theresa Higgins (@theresahiggins) reported 55 minutes ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  Laura Stevens (@princess_boo148) reported 57 minutes ago from Colchester, England

  @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

• 
  Theresa Higgins (@theresahiggins) reported 60 minutes ago from Colchester, England

  @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lilzura (@NavaronePage69) reported 3 minutes ago

  @JimSterling @virginmedia Yep they hang up constantly and pretend the call dropped or something if you ever bring it up. Virgin don't have nearly good enough of a WiFi to treat people that ******

• 
  Commander Stephanie Sterling (@JimSterling) reported 4 minutes ago

  Got further this time but when they said they'd transfer me to their pre-installation cancellation dept. it hung up again. Jesus Christ, @virginmedia you are *really* horrible at this.

• 
  Steve Burgess (@Burgeeez) reported 7 minutes ago

  @virginmedia hi, I can’t seem to find a link to the chat messenger service, can you please advise? Haven’t got time to wait on a call to then get hung up on again and this has proved most successful in the past. Thanks

• 
  Zinda, his face black, his eyes red🖖🏻 (@AQueerPanda) reported 7 minutes ago

  @JimSterling Virgin Media are the single worst customer service experience I've had since TalkTalk straight up lied to me about buying out my ISP, I've had a good few meltdowns from stress with it. Good luck getting it sorted, you'll need it. I wish other ISPs offered such competitive speed

• 
  (insert funny name here) (@evilgeniusuk) reported 8 minutes ago

  @JimSterling @virginmedia if you need the connection for business (which obviously you do), I wouldnt touch Virgin Media with someone elses barge poll never mind my own. They are absolutely dreadful and they dont care. Their routers are shite, their tv boxes somehow worse.

• 
  Ice Thot (@AngyPolarBear) reported 12 minutes ago

  @JimSterling @virginmedia This is why you don't let virgins run your communication network 🙄

• 
  Oliver Tucker (@FallenEncore) reported 12 minutes ago

  @JimSterling @virginmedia @virginmedia engineering are amazing there customer services is freaking awfull

• 
  Ad (@ABronsSmith) reported 12 minutes ago

  @virginmedia Thank you, please cancel the order and send confirmation please. 🙏

• 
  Darren Farr (@darrenjfarr) reported 13 minutes ago

  @virginmedia We have had constant issues since having the broadband installed last December

• 
  David Bown (@davidjohnbown) reported 15 minutes ago

  @virginmedia is there a problem with Internet in HG1 area of Harrogate? No service for over an hour...