Virgin Media outages and service status in Sudbury, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
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Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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Mark Griggs (@Griggsy1968) reported from Colchester, England@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Mark Hayton (@Da_Hayts) reported from Colchester, EnglandTerrible service keeping me waiting for an hour by @virginmedia
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Richard Martin (@gunsmoke70) reported from Colchester, England@virginmedia what’s the issue with the service in colchester CO2 area
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Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia It worked for a couple of hours last night and now back to not working this morning
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Luke Redpath (@lukeredpath) reported from Colchester, England@jasonkneen @virginmedia That page never seems to work for me.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
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¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia It is slow in all three of the devices I use.
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Chris Green (@Greenking66) reported from Colchester, England@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Luke Redpath (@lukeredpath) reported from Eight Ash Green, EnglandLooks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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TheOriginal© (@bond_graham) reported from Colchester, England@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics
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RUSSELL WALKER (@RUSSELL91779006) reported from Colchester, England@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@ArrEssVeeTwin) reported@_Alfista @jen_moxon @virginmedia Genuinely never had an issue. BT twice ignored the ombudsman’s ruling when they ****** me over tho. In the end they paid me £80 to leave. The only way to renew with Virgin is to go to cancellations tho. And they’ll still **** it up
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Suzanne Cornyn (@cornynthecob) reportedMy Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.
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cari_lou (@swlondonraised) reported@virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry
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Louise Boxall (@Louiseboxall) reported@virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….
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Kevin McGinley (@kevmcgin1888) reported@virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing
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Tom Pickering (@TomPickering) reportedIt's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)
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bee (@beesportsresort) reportedI think Virgin Media should compensate me for my wifi being down during the Fortnite Community Event
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Graeme (@graeme1878) reported@virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.
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RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported@virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix