Virgin Media outages and service status in Sudbury, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
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Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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❤Gemma❤ (@CordenGemma) reported from Colchester, England@virginmedia when will we have normal service again.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Darren Grove (@Grovesy71) reported from Colchester, England@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Richard Martin (@gunsmoke70) reported from Colchester, England@virginmedia what’s the issue with the service in colchester CO2 area
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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2 Fingers Rampant (@2FingersRampant) reported from Colchester, England@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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m (@leipperm) reported from Braintree, England@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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Mark Hayton (@Da_Hayts) reported from Colchester, EnglandTerrible service keeping me waiting for an hour by @virginmedia
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Simon Folkard (@FolkardSimon) reported from Colchester, England@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Leeza Morley (@leezaloops) reported from Colchester, England@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
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Mark Hayton (@Da_Hayts) reported from Colchester, England@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Mark Griggs (@Griggsy1968) reported from Colchester, England@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
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Julian Joyce (@starbuck2003) reported from Elmstead Market, England@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richy (@MTFC_RIch) reported@OliverGMcManus @virginmedia Happened to me a few yrs ago. We had 3 wks outage, which they said was due to a part failing and would take 3 wks to get a new part. Left as soon as contract up and found a deal less than half what they were charging for same service
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Sean 💙💛 (@SeanSmi59697180) reported@OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.
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Callum Fludgate (@fludgate1) reported@virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!
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Golfer,Car Enthusiast/Dealer,Dog Lover#THG #AMC (@iamBazSR3rs) reported@virginmedia Constantly up and down,TV picture comes and goes and internet often stops out! It’s ok today but more bad days than good
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London leaver (@ross_biagini) reported@virginmedia 2 Outages Identified & raised but 2nd one is not expected to be resolved until 3/6/26 @ 9.06 That will be at least 3 full days of outage
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Tam (@Tamd536) reported@virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would
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Dave Banks (@DaveJBanks) reported@virginmedia what's the problem and how long is the fix likely to take please? (LE8)
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Lord Arse! (@Lord_Arse) reported@markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.
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Irksome (@Irksome73) reported@OliverGMcManus @virginmedia They have always been the worst. I had a fault when I was with them in London - due to someone cutting their fibre backbone - 16 weeks by which time I’d reversed engineers their own network and had a solution that worked for weeks.
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cari_lou (@swlondonraised) reported@virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry