Virgin Media outages and service status in Sudbury, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sudbury, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
Community Discussion
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Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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❤Gemma❤ (@CordenGemma) reported from Colchester, England@virginmedia when will we have normal service again.
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Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, EnglandMeant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia It is slow in all three of the devices I use.
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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TheOriginal© (@bond_graham) reported from Colchester, England@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics
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Mark Griggs (@Griggsy1968) reported from Colchester, England@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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m (@leipperm) reported from Braintree, England@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Graeson Laitt (@Laitty) reported from Colchester, EnglandGreat time for my internet to go down again. Third time this week @virginmedia #colu
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CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy (@andy_treadwell) reported@youfibre Your updated privacy terms catches the eye: "When we may share information with trusted service providers and partners;" If I start getting spam from youfibre 'partners' = bye bye & that is on top of virgin media buying you (many of us are refugees from virginmedia)
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🇰🇪 (@MrLewisVuitton) reported@NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol
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lou (@lou86925826) reported@virginmedia @DanStev14730264 Your customer service is as shocking as your wifi right now!! I’ve also been without wifi for the past week & keep being told there’s no issues!! Sort it or expect to lose a tremendous amount of customers as this is beyond a joke now
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FITZ (@hannah_fitz1) reported@virginmedia what an appalling service you provide 😡 customer experience is shocking and only getting worse. Teams don’t talk to each other and complaints process is laughable. Get me to Sky. #terrible
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Fentz (@fents71) reported@virginmedia seriously guys, 15 days to wait for someone to check what appears to be a damaged cable is not great customer service. It’s like last summer all over again!
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Amir (@MrAFCN5) reported@virginmedia Service unstable for 6 weeks now, status goes to intermittent issue in your area to you have a local issue to an intermittent issue in your area? Have to restart the hub 4-5 times an hour, what is going on in UB10? Unacceptable
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MeddazzaDuranie (@duranie1000) reported@virginmedia had no service for a week. Engineer due today between 1-4. Now been told they won’t arrive until 7.45pm?? How is that acceptable?
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mec337 (@mec337) reported@virginmedia ok, what’s the issue with bbc iPlayer sometimes it wants to play sometimes I have to retry many times. Sometimes if I log in I have to wait 2 mins for it to then work. It’s not consistent and very very annoying
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Bhavin (@Bhavinmaru2020) reported@virginmedia There is no resolution time given, so that’s why i am escalating. If this continues I will want to what procedure make formal complaint and get issue fixed.
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Glen SWFC B (@growlers6) reportedIs @virginmedia website down? Unable to log in on Microsoft & Apple