1. Home
  2. Companies
  3. Virgin Media
  4. Sudbury
Virgin Media

Virgin Media outages and service status in Sudbury, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • RUSSELL91779006
    RUSSELL WALKER (@RUSSELL91779006) reported from Colchester, England

    @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia So what is happening I want to cancel my account

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • MissClaireW
    CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

  • FolkardSimon
    Simon Folkard (@FolkardSimon) reported from Colchester, England

    @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday

  • Emma96Harvey
    EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, England

    Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

  • gunsmoke70
    Richard Martin (@gunsmoke70) reported from Colchester, England

    @virginmedia what’s the issue with the service in colchester CO2 area

  • FolkardSimon
    Simon Folkard (@FolkardSimon) reported from Colchester, England

    @virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

  • MichaelGagaHale
    Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

  • Griggsy1968
    Mark Griggs (@Griggsy1968) reported from Colchester, England

    @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealTwheezy
    TWheezy (@TheRealTwheezy) reported

    @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

  • stevied151181
    STEPHEN (@stevied151181) reported

    @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

  • DeliJoJ82464825
    Daviad Lee (@DeliJoJ82464825) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Paulfoster_64
    Paul foster (@Paulfoster_64) reported

    @virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!

  • customerchamp1
    Paul ▶️ (@customerchamp1) reported

    Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

  • Julybird
    Julybird (@Julybird) reported

    @y_alibhai @virginmedia Change your internet provider. Or ring their cancellation number and they'll likely push heaven and earth to help you then. If they don't, definitely change. I was with them years ago, absolute rubbish of a service.

  • ROBOTkombucha
    ROBOT (@ROBOTkombucha) reported

    @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia Still intermittent, the app says no issues but clearly something is wrong