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Virgin Media outages and service status in Sudbury, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sudbury, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Phone (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

CityProblem TypeReport Time
Colchester Internet 10 days ago

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • lizdeoli
    liz de oliveira (@lizdeoli) reported from Sudbury, England

    @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

  • jimaxyn
    Jimmy Regan (@jimaxyn) reported from Colchester, England

    @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

  • starbuck2003
    Julian Joyce (@starbuck2003) reported from Elmstead Market, England

    @virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!

  • Laitty
    Graeson Laitt (@Laitty) reported from Colchester, England

    Great time for my internet to go down again. Third time this week @virginmedia #colu

  • leiatwit40
    Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

  • leipperm
    m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia I done the scan and the signal upstairs is weak and very very slow😕

  • gunsmoke70
    Richard Martin (@gunsmoke70) reported from Colchester, England

    @virginmedia what’s the issue with the service in colchester CO2 area

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

  • ColletteLynn_
    ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    @Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

  • 2FingersRampant
    2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @jasonkneen @virginmedia That page never seems to work for me.

  • Da_Hayts
    Mark Hayton (@Da_Hayts) reported from Colchester, England

    @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

  • CordenGemma
    ❤Gemma❤ (@CordenGemma) reported from Colchester, England

    @virginmedia when will we have normal service again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EricByrne35
    Eric Byrne (@EricByrne35) reported

    @virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?

  • ciaramc78
    Ciara Mc Evoy (@ciaramc78) reported

    @IFAmedia @virginmedia @buckleytadhg Poor farmers need rain

  • Keiran_Mark
    Keiran Griffiths (@Keiran_Mark) reported

    @SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.

  • tezcooke
    Terry Cooke 🇺🇦🇬🇧🇮🇱 (@tezcooke) reported

    @virginmedia your routers really are ****!!! I’m sat in garden, in direct line of maybe 8 metres from router and can’t get wifi signal. If only you valued quality of service !

  • DarcKni68649817
    Darc Knight (@DarcKni68649817) reported

    It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia can you explain this bullshit?

  • whitebearvt
    whitebear 🔜 VeXpo '26 (@whitebearvt) reported

    @DigBipper188 @LiveFastSimp @miaaowing In the EU I get 30GB included, and there’s international minutes in my plan anyways. Just data that’s the issue outside the EU. Also O2 in my area was garbage last time I tried it, was on a virgin media contract so experienced both before and after the VMO2 merger. Then again, haven’t touched it since 2022.

  • DarcKni68649817
    Darc Knight (@DarcKni68649817) reported

    @andyburnham It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia. He is attending to the truth about what is affecting people.

  • Xoman08
    Alex DM || ⭐ || (@Xoman08) reported

    @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

  • ScouseBouncy
    Scouse House Bouncy Music (@ScouseBouncy) reported

    @mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!

  • LoyalRoyalDaz
    Daran (@LoyalRoyalDaz) reported

    @shaunriley1954 @DarcKni68649817 @virginmedia Telecential.. i started with them as well. They were based just down the road from. The lack of respect we get as super longterm customers is terrible but they are all the same..