Virgin Media

Virgin Media Outage Report in Sudbury, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sudbury, Suffolk, England 03/04/2026 22:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester E-mail
United KingdomColchester Internet
United KingdomColchester TV
United KingdomBraintree Internet
United KingdomColchester Internet
United KingdomColchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

  • leipperm m (@leipperm) reported from Braintree, England

    It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

  • 2FingersRampant 2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • Griggsy1968 Mark Griggs (@Griggsy1968) reported from Colchester, England

    @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

  • robinsontonyLIR be kind and be nice. (@robinsontonyLIR) reported from Colchester, England

    @InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • leiatwit40 Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • leipperm m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • Laitty Graeson Laitt (@Laitty) reported from Colchester, England

    Great time for my internet to go down again. Third time this week @virginmedia #colu

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • molealmighty Phil Spatcher (@molealmighty) reported

    Virgin media bully you into solving your own problems on a community page. They virtually refuse to help you. #virginmedia #virginmediarubbish #virginmediabullies

  • molealmighty Phil Spatcher (@molealmighty) reported

    @virginmedia I should not be reaching out to anyone, I am paying for a service and you should be going out of your way to fix it. It’s called Customer Service!!! #virginmedia#virginfailure

  • EndaFingleton Enda fingleton (@EndaFingleton) reported

    Planing laws being broken water supply to 10000 homes at risk. Esb and eu power do what they like #laoiscouncil #rte #virginmedia

  • planet_dan Daniel S (@planet_dan) reported

    @littlemore20 @virginmedia Same problem here. We have hundreds of dropped connections every single day. And when you talk to their support they claim nothing is wrong.

  • notapushymum notapushymum 💙 (@notapushymum) reported

    @virginmedia last week N22 had no phone lines for 5 days now no WiFi. Your site says no problem but there is! When will it be fixed? It’s been dodgy for days but now it’s already been down for 3 hours!

  • ninjapigletx ninjapiglet🧸 (@ninjapigletx) reported

    @virginmedia The internet has not been fixed and has yet again cut off. I’ve spent more time trying to report this issue on your website than being connected to my game. MIGHT I ADD, I am unable to rank on league of legends tonight and I am very sad. I was looking forward to not sleeping and

  • CatFinnie Cat Finnie (@CatFinnie) reported

    Lmao at Virgin Media - just called because my broadband is out of contract and their Black Friday offers are less than half what I'm paying for exactly the same service - guy tries to tell me those offers are "only for students" and other people are cheating if they shop around

  • nikkirob77 nikki robinson ⁷ (@nikkirob77) reported

    @virginmedia Not yet but when I get home and call them that’s probably what they’ll do and I’ll then cancel my service cause obviously virgin don’t give a stuff about their customers

  • molealmighty Phil Spatcher (@molealmighty) reported

    @virginmedia No as I am paying for service and dint expect to have to do the job myself. My router has obviously got a problem as it keeps failing but you just shrug it off. Your useless equipment is interrupting my work. #virginmedia #virginservicfailure

  • molealmighty Phil Spatcher (@molealmighty) reported

    @virginmedia Not being able to work is costing me money so get on and fix your service, the service I am paying good money for #virginmedia #virginlackofservice