Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  kenny wilson (@kennythekilt) reported 1 minute ago from Colchester, England

  @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

• 
  Chris Green (@Greenking66) reported 1 minute ago from Colchester, England

  @virginmedia I done the scan and the signal upstairs is weak and very very slow😕

• 
  kenny wilson (@kennythekilt) reported 2 minutes ago from Colchester, England

  @virginmedia So what is happening I want to cancel my account

• 
  RUSSELL WALKER (@RUSSELL91779006) reported 4 minutes ago from Colchester, England

  @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

• 
  CK|Fitness (@DjOoooosch) reported 5 minutes ago from Braintree, England

  @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

• 
  Steve Tovey (@steevXIII) reported 10 minutes ago from Colchester, England

  @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

• 
  Richard Martin (@gunsmoke70) reported 10 minutes ago from Colchester, England

  @virginmedia what’s the issue with the service in colchester CO2 area

• 
  EmmaRoseHarvey (@Emma96Harvey) reported 20 minutes ago from Colchester, England

  Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

• 
  liz de oliveira (@lizdeoli) reported 22 minutes ago from Sudbury, England

  @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

• 
  Theresa Higgins (@theresahiggins) reported 26 minutes ago from Colchester, England

  @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 27 minutes ago from Colchester, England

  @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

• 
  Mark Hayton (@Da_Hayts) reported 32 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

• 
  kenny wilson (@kennythekilt) reported 37 minutes ago from Colchester, England

  @virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then

• 
  kenny wilson (@kennythekilt) reported 37 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Jimmy Regan (@jimaxyn) reported 38 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Theresa Higgins (@theresahiggins) reported 41 minutes ago from Colchester, England

  @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

• 
  Theresa Higgins (@theresahiggins) reported 45 minutes ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  kenny wilson (@kennythekilt) reported 53 minutes ago from Colchester, England

  @virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back

• 
  Simon Folkard (@FolkardSimon) reported 57 minutes ago from Colchester, England

  @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

• 
  liz de oliveira (@lizdeoli) reported 57 minutes ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Peters (@johnthejack) reported 2 minutes ago

  Tonight's viewing: CS2004 We're currently unable to show this channel. Please check your cables, reboot and then try again. For more info and help visit virginmedia. Called up in the end: a problem in this area. Due to be solved by 00:05. At least I could watch #c4news online

• 
  roo64 (@ianrooney48) reported 2 minutes ago

  @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 4 minutes ago

  @virginmedia Would appreciate it if the issue could be resolved considering we are paying for a service that is not working at the moment, thanks.

• 
  David duncan (@DavidDdjoinery) reported 5 minutes ago

  @virginmedia Error code cs2200 for over 1 week now and can’t get any help from customer services

• 
  Vicky Leigh (@vickiferris) reported 5 minutes ago

  @virginmedia Fingers crossed for Wednesday and Saturday and hopefully not more broken promises. @virginmedia need to send me all the transcripts because I cannot wait to go through them.

• 
  Stevy Martin (@_inexcelsisdeo) reported 10 minutes ago

  @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

• 
  Moto Moto (@woke_leftie) reported 11 minutes ago

  Dear @Ofcom i want to make a complaint about @virginmedia , their sales team are devious and not very truthful

• 
  Darwin’s Chaos Theory (@manestheman) reported 11 minutes ago

  @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

• 
  Chris Berry (@CJBee87) reported 13 minutes ago

  @virginmedia had tv service issues since last weekend 18th May, fix was due to be done on the 18th but still isn’t resolved. Now having internet issues aswell. Is there any fix date please as the vm app states fix is the 18th May?!

• 
  just me (@PHILROOKS) reported 18 minutes ago

  @virginmedia @kimtaylor18 Like what....what can you actually do to help this customer...nowt. it sounds good but be honest, people will respect you more