Virgin Media Outage Report in Sudbury, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Braintree and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Internet | |
| Colchester |
Internet | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Luke Redpath
(@lukeredpath) reported
from
Eight Ash Green, England
Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia It worked for a couple of hours last night and now back to not working this morning
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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EmmaRoseHarvey
(@Emma96Harvey) reported
from
Colchester, England
Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne
(@LeanneCRay) reported
@virginmedia And yes I’ve had a email saying if I’m not happy with the increase I can cancel
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Mad_Chip27
(@Mad_Chip_27) reported
@virginmedia you really need to upgrade your call centres I make calls all day from my work station and have no problems but I call your helpline and the signal is from 15 years ago. FYI when someone upgrades to your G1 make sure it’s setup I shouldn’t have to ring you to sort it
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iain mcconachie
(@ihm011) reported
@virginmedia I have given notice on my account but my new service provider is not able to install, can I extend notice period?
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Chris T Curry
(@ChrisTCurry1) reported
@BBCNews What this shows is how much financial institutions exploit the poor. Also Virgin Media are possibly the worst company on earth when it comes to customer service.
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John Al-Kenn
(@jaykay_doha) reported
@virginmedia I’ve had intermittent connection and slow speeds since start of January. Nothing been fixed and no notification of outages. Customer service non existent and no response to my complaint. *Not* reliable at all.
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Leanne
(@LeanneCRay) reported
@virginmedia And they arnt able to help me I’ve been told I’ve got to wait for the complaints department who havnt rang and it’s been over a month I’ve even asked a manager to ring me and they said within 48 hours this was Sunday and I’ve had nothing
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Jordan Wisbey
(@JordanWisbey) reported
@virginmedia Sat on hold, got through only to be told all your systems are down and I have to call another time. Jokers.
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House of Charles
(@Houseof_Charles) reported
@virginmedia @MartinSLewis After 6 months. No one can say o haven't been patient. 6 months of me paying £80 per month, for a service I can't use. Time for legal route now
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John Newcombe
(@JohnNewcombe13) reported
@virginmedia I would but the site is down! Another day, another round of drop outs - REALLY not good enough 😡😡😡
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bluesoftiemintz
(@Bluesoftiemintz) reported
@virginmedia are you down completely? I have no phone, broadband or TV. Your service check page is unavailable too