Virgin Media Outage Report in Sudbury, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha
(@Simply_Tash) reported
@virginmedia numerous times, I was then told bye and *I* was the one to ask/beg for when my last day of service is? @Ofcom needs to make this crap easier - people should just be able to cancel online without the crap of having to talk to someone.
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Mayur Shikotra
(@Mayurs_) reported
.@virginmedia 3) someone from @O2 who had no idea why i had been transferred to him 4) He transferred me back to virgin to someone who couldn't deal with my issue 5) she put me through to Virgin mobile who had nothing to do with my issue 6) she then put me through to someone...
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Andy Chadwick
(@Chadders64) reported
@virginmedia Where do I start!! It is concerning being mis-sold a package last month. I have been a loyal customer for over 14 years, and have never experienced anything like the bad customer service, broken promises and half truths like I have over the last 6 weeks.
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🚘🎥 📷🎥 🚘 Caught On Camera UK 🚘🎥 📷 🎥 🚘
(@cameraoncaught) reported
Just got an email from MPS Allegation Unit, had to resubmit the Virgin Media driver using a mobile phone whilst driving report as the online system had problems from around 1300 on 21/02/2022 until fixed at 15.40 on 23/02/2022.😕
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Mayur Shikotra
(@Mayurs_) reported
.@virginmedia you may have fast internet but the customer service is shocking. so far i have spoken to: 1) someone who didn't have enough info to look into my account 2) someone who sorted some of it out but then couldn't sort out my o2 tarrif cont...
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Ffy S ❤️🏴❤️🐘
(@FfyX) reported
@virginmedia Ok. Please acknowledge that I’ve been attempting to cancel this since 4th February. The DD is cancelled so no payment will be made on 1/3. Our TiVo box is flagging that we only have 2 days left, so I assume that’s a sign all is on track. TY.
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Kenneth Oglesby
(@oggiemufc) reported
@VirginMediaIE Hi Virgin media how long are we looking until we get the service back in Dublin 12 Thanks
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stuart harrison
(@wilbur_f) reported
@virginmedia @mgsevs I'd love to be able to join Virgin but they keep moving my connection dates out. Apparently my house is in a problem area for installation - despite them managing to install to my neighbours on the originally promised dates. Doesn't bode well....
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Nicole Gardiner ♡
(@Nico2792) reported
@virginmedia a full day without any TV or internet & estimated fix time pushed back to 10am tomorrow?! Frustrating
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Dan Roberts
(@Dan264) reported
@virginmedia I have to say you really are the worst company I’ve ever had to deal with. Instead of admitting your fault you decide to just hang up on me 4 times!