Virgin Media Outage Report in Sudbury, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
||
| Colchester |
Internet | |
| Braintree |
Internet | |
| Sudbury |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Wood
(@SimonWood2k5) reported
@virginmedia This is just one of a list of around a dozen bugs that are really irritating and ruin the user experience. Menus, for instance, are totally inconsistent. Some lack essential 'cancel' option, some behave entirely differently depending on which mode you're in (for no good reason).
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Martin Miles
(@MartincMiles) reported
@virginmedia Hi, can I call on her behalf? I have her password for security. She is really upset as she called and nobody took ownership to sort the issue out. Thanks
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Lisa Welch
(@lwelch4) reported
@virginmedia Brand new.... can you help me to get a call back? I don't think I have the energy to start again? I have 3 phones with you that are up for renewal & was looking to get a 4th.... at this rate I'm considering looking elsewhere but don't want to end up with 2 phones being delivered!
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Zoe
(@punkbiznitch) reported
@virginmedia this number 02039714741 is trying to scam your customers pretending to be from your customer support. Anything you can do?
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Simon Wood
(@SimonWood2k5) reported
@virginmedia It's a horrible mess and gives the impression of having been carelessly designed by someone who's never actually watched TV or even bothered to debug it before launch. The word 'incompetent' was never more appropriate than when applied to this software.
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Carey Davis-Munro
(@CDavisMunro) reported
@virginmedia But I’ve done all this THREE times now! I need the next level of support l. It is not an issue to see what’s going on today. It’s an issue to see why I lose connection for 4 minutes or more at some point EVERY day
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Louis Evangelou
(@louisevangelou) reported
@vmbusiness I cannot register for an online account using the details provided in my welcome email (last name, account number and area code). I think there is a problem with the reCAPTCHA. It says ‘this site is exceeding reCAPTCHA quota’. Quite embarrassing!
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Louise Smith
(@Louisecg88) reported
@Rebecca_Gerrard @skytv @virginmedia We have very few problems with Virgin
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Jake
(@JakeExec) reported
@virginmedia Ok so I’ve got through to my account but now there’s no way to renew my bundles contract at a reduced amount ? And online chat is just a bot never can get through to a real agent !!
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Nastynicglos
(@gloucesternick) reported
@virginmedia Ok and I will get my grandmother to look for another service for WiFi and Internet goodbye