Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Internet	4 days ago
Colchester	Phone	12 days ago
Colchester	E-mail	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  CK|Fitness (@DjOoooosch) reported 1 minute ago from Braintree, England

  @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

• 
  kenny wilson (@kennythekilt) reported 4 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Theresa Higgins (@theresahiggins) reported 7 minutes ago from Colchester, England

  @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

• 
  liz de oliveira (@lizdeoli) reported 12 minutes ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 14 minutes ago from Colchester, England

  @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

• 
  Luke Redpath (@lukeredpath) reported 16 minutes ago from Colchester, England

  @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

• 
  Theresa Higgins (@theresahiggins) reported 18 minutes ago from Colchester, England

  @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

• 
  kenny wilson (@kennythekilt) reported 20 minutes ago from Colchester, England

  @AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday

• 
  Theresa Higgins (@theresahiggins) reported 20 minutes ago from Colchester, England

  @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

• 
  kenny wilson (@kennythekilt) reported 24 minutes ago from Colchester, England

  @virginmedia So what is happening I want to cancel my account

• 
  Simon Folkard (@FolkardSimon) reported 28 minutes ago from Colchester, England

  @virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.

• 
  Theresa Higgins (@theresahiggins) reported 28 minutes ago from Colchester, England

  @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

• 
  Leia (@leiatwit40) reported 29 minutes ago from Colchester, England

  @virginmedia Still not working!!! Super slow

• 
  CK|Fitness (@DjOoooosch) reported 30 minutes ago from Braintree, England

  @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

• 
  Luke Redpath (@lukeredpath) reported 34 minutes ago from Colchester, England

  @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

• 
  CLAIRE WALMSLEY (@MissClaireW) reported 38 minutes ago from Halstead, England

  @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

• 
  ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported 39 minutes ago from Great Horkesley, England

  @Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice

• 
  Julian Joyce (@starbuck2003) reported 45 minutes ago from Elmstead Market, England

  @virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!

• 
  RUSSELL WALKER (@RUSSELL91779006) reported 46 minutes ago from Colchester, England

  @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

• 
  Theresa Higgins (@theresahiggins) reported 56 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aly • ᶠᶸᶜᵏᵧₒᵤ! (@m3owm3owmeow) reported 6 minutes ago

  GIVE ME BACK MY INTERNET MAY ALLAH STRIKE YOU DOWN WITH LIGHTNING VIRGIN MEDIA

• 
  Dale Ash (@discoDA1875) reported 7 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  nigel (@redwallreality) reported 7 minutes ago

  @biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.

• 
  The Phantom (@Th33illuminati) reported 9 minutes ago

  **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****

• 
  propper klopper (@gilesy10982) reported 20 minutes ago

  @miked36 @virginmedia No problem at all 👍🏻

• 
  Militia Matt (@DrealSMAK) reported 20 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

• 
  Chris Davis (@cdavo25) reported 20 minutes ago

  @virginmedia Send one of your 'engineers' to come round and remove this internet because they cant fix a thing 5 weeks this has been going on now and we're lied to consistently! We're sick to death of it plus we're unable to watch we have paid for! Its embarrassing

• 
  Charles Forsyth (@charles_forsyth) reported 20 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  Oracle (@biggle1908) reported 22 minutes ago

  Looking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.

• 
  life on dialysis (@asanchadev) reported 23 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months