Virgin Media outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	E-mail	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Richard Martin (@gunsmoke70) reported 4 minutes ago from Colchester, England

  @virginmedia what’s the issue with the service in colchester CO2 area

• 
  RUSSELL WALKER (@RUSSELL91779006) reported 14 minutes ago from Colchester, England

  @IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.

• 
  Luke Redpath (@lukeredpath) reported 18 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  Luke Redpath (@lukeredpath) reported 20 minutes ago from Eight Ash Green, England

  Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

• 
  Theresa Higgins (@theresahiggins) reported 23 minutes ago from Colchester, England

  @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

• 
  TheOriginal© (@bond_graham) reported 24 minutes ago from Colchester, England

  @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

• 
  CLAIRE WALMSLEY (@MissClaireW) reported 24 minutes ago from Halstead, England

  @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

• 
  Leeza Morley (@leezaloops) reported 29 minutes ago from Colchester, England

  @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

• 
  liz de oliveira (@lizdeoli) reported 31 minutes ago from Sudbury, England

  @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

• 
  Mark Hayton (@Da_Hayts) reported 36 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

• 
  JJ_phoenix (@jj_phoenix66) reported 39 minutes ago from Colchester, England

  @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

• 
  Theresa Higgins (@theresahiggins) reported 47 minutes ago from Colchester, England

  @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

• 
  liz de oliveira (@lizdeoli) reported 47 minutes ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

• 
  kenny wilson (@kennythekilt) reported 47 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Leia (@leiatwit40) reported 49 minutes ago from Colchester, England

  @virginmedia Still not working!!! Super slow

• 
  kenny wilson (@kennythekilt) reported 49 minutes ago from Colchester, England

  @AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday

• 
  Mark Griggs (@Griggsy1968) reported 51 minutes ago from Colchester, England

  @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

• 
  Luke Redpath (@lukeredpath) reported 58 minutes ago from Colchester, England

  @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

• 
  Mark Hayton (@Da_Hayts) reported 59 minutes ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  m (@leipperm) reported 59 minutes ago from Braintree, England

  @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Cave (@Andycave) reported 2 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 6 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 9 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Elka (@NineIsTheNumber) reported 11 minutes ago

  @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

• 
  F1blag (@f1blag) reported 11 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  Damian Hastie (@DamianHastie) reported 13 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Dave Rutt (@DaveRutt2) reported 15 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?

• 
  Jenny Do Nascimento (@jdonascimento) reported 17 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  1965 Blue 1878 (@noimspartakus) reported 18 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  Robert Grace (@Beastial_Maggot) reported 22 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬