Virgin Media Outage Report in Stoke by Clare, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke by Clare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke by Clare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stoke by Clare, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Wi-fi | |
| Halstead |
Internet | |
| Halstead |
Total Blackout | |
| Halstead |
Internet | |
| Halstead |
Wi-fi | |
| Halstead |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stoke by Clare, England
Latest outage, problems and issue reports in Stoke by Clare and nearby locations:
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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bradley
(@bradley_Avery18) reported
from
Dalham, England
@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!
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Dan ☯︎🏴
(@DanLewis1999) reported
from
Dalham, England
Fix your ******* wifi @virginmedia
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Nikki Treweek
(@NikkiTreweek) reported
from
Dalham, England
@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.
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Lee Rainbow
(@leespursrainbow) reported
from
Dalham, England
@virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH
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🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Dalham, England
@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
@11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.
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Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
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Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
@virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!
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Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
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Rob Clarke
(@RobClarkeType) reported
from
Dalham, England
@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
Dalham, England
@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Bamford
(@DianeBam) reported
@virginmedia I’m a new customer. Made order on phone. Had phone chats(3) WhatsApps 2. And multiple tweets.
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Stuart Barber Yarborough
(@TheStuartBY) reported
@virginmedia please can you tell me how I can speak to someone about my broadband not working. The phone number is infuriating as it hangs up after telling me there isn’t a problem. Thanks
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Northernguy
(@mcalvert1066) reported
@O2 @virginmedia Got both only complaint I have is O2 5g is so much slower than 4g so why bother with it
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David.
(@ElJaffoGuzman) reported
@virginmedia the issue has been going on for 4 months. so many calls to you, so many times I've had to do a pinhole reset, so many times I've had a new router and so many technician visits.
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Methalin | Yae Miko simp
(@MethalinIza) reported
@MissVioletWolf Actually been having a similar issue with Virgin Media, every now and then my connection will just cut out for a few minutes and after 4 calls they still claim theres nothing wrong. so damn annoying.
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Lucy Rogers
(@tat2loo) reported
@virginmedia There is nothing showing on that link. I filled in a form online and submitted it. We have had further problems since I first tweeted you. Honestly i have never had to deal with a company that makes it so hard to communicate with them.
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Iain Claridge
(@iainclaridge) reported
@virginmedia Thank you for your reply. Now back up. There was apparently a service issue in my area. The second time now within past 6 mths. My O2 4g data speed is generally disappointing I have to say within Bristol but I guess that’s not your department.
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Graceparker
(@missgracep83) reported
@virginmedia Well I’m currently waiting on WhatsApp have been for over 2.5 hours now, just wanted to see if you would respond quicker, maybe the social media team should move to customer relations as you seem to actually reply…I’ll just wait like I have over and over many times!
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Graceparker
(@missgracep83) reported
@virginmedia Yeah I did more times then once and on every possible platform, I was offered many call backs and nothing and the few times I’ve called there have been technical issues and the call was cancelled again with the promise of a call back and nothing
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👼🏻
(@caprettino) reported
not @virginmedia going down while i’m in a meeting… again