Virgin Media outages and service status in Stoke by Clare, England

Problems in the last 24 hours in Stoke by Clare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke by Clare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stoke by Clare, England

The most recent Virgin Media outage reports came from the following cities: Halstead.

Community Discussion

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Virgin Media Issues Reports Near Stoke by Clare, England

Latest outage, problems and issue reports in Stoke by Clare and nearby locations:

• 
  Rob Clarke (@RobClarkeType) reported 2 minutes ago from Dalham, England

  @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

• 
  Nikki Treweek (@NikkiTreweek) reported 3 minutes ago from Dalham, England

  @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

• 
  🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 5 minutes ago from Dalham, England

  @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

• 
  Laura Cook (@LauraVCook1980) reported 6 minutes ago from Dalham, England

  Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.

• 
  Laura Cook (@LauraVCook1980) reported 10 minutes ago from Dalham, England

  @virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!

• 
  Paul White (@Paul_1966) reported 11 minutes ago from Dalham, England

  @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

• 
  Lee Rainbow (@leespursrainbow) reported 12 minutes ago from Dalham, England

  @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

• 
  David Woodhouse #FBPE (@dwmw2) reported 16 minutes ago from Great Bardfield, England

  @treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.

• 
  Becky (@beckycanfield) reported 19 minutes ago from Dalham, England

  @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

• 
  Laura Cook (@LauraVCook1980) reported 23 minutes ago from Dalham, England

  And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?

• 
  liz de oliveira (@lizdeoli) reported 25 minutes ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

• 
  bradley (@bradley_Avery18) reported 26 minutes ago from Dalham, England

  @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

• 
  CLAIRE WALMSLEY (@MissClaireW) reported 26 minutes ago from Halstead, England

  @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

• 
  liz de oliveira (@lizdeoli) reported 41 minutes ago from Sudbury, England

  @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

• 
  Laura Cook (@LauraVCook1980) reported 43 minutes ago from Dalham, England

  @11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.

• 
  Laura Cook (@LauraVCook1980) reported 49 minutes ago from Dalham, England

  More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 52 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  James (@jharm91) reported 54 minutes ago from Haverhill, England

  @skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv

• 
  Chloe Hipwood (@clowee) reported 55 minutes ago from Haverhill, England

  Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

• 
  Paul White (@Paul_1966) reported 57 minutes ago from Dalham, England

  @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Owain (@OCP_84) reported 4 minutes ago

  @virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS

• 
  Steve Smith (@SteveSmith98) reported 4 minutes ago

  Hi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?

• 
  Luke Silvester (@SilvesterLuke) reported 5 minutes ago

  @virginmedia @JoyB40 Same hear and service status not working

• 
  SpennysGamingChannel (@spenny7) reported 6 minutes ago

  @virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!

• 
  Karen’s Tweets (@LorryLocket) reported 7 minutes ago

  @virginmedia I can’t access my emails despite re-entering my credentials help please!

• 
  Sean Redmond (@seanpaulguitar) reported 8 minutes ago

  @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

• 
  mike henry (@MikeHenry58) reported 9 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  Greg Eden (@EdenGreg) reported 13 minutes ago

  @status_is_down Virgin media Down TV not working in Lincolnshire

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 15 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

• 
  Willow 🧙🏼‍♀️🔮🪄 (@Kazza6900) reported 18 minutes ago

  @virginmedia Any idea when it will be fixed? Can’t get the service checker to work either. Thank you