Virgin Media Outage Report in Stoke by Clare, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke by Clare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke by Clare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stoke by Clare, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Internet | |
| Halstead |
Internet | |
| Halstead |
Wi-fi | |
| Tilbury Juxta Clare |
Phone | |
| Haverhill |
Phone | |
| Sudbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stoke by Clare, England
Latest outage, problems and issue reports in Stoke by Clare and nearby locations:
-
Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
-
bradley
(@bradley_Avery18) reported
from
Dalham, England
@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
@virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!
-
Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
-
Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
-
Rob Clarke
(@RobClarkeType) reported
from
Dalham, England
@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
-
Lee Rainbow
(@leespursrainbow) reported
from
Dalham, England
@virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH
-
James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
-
🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Dalham, England
@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
-
Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
-
Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
-
Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
-
Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
Dalham, England
@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
-
Nikki Treweek
(@NikkiTreweek) reported
from
Dalham, England
@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
@11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?
-
Dan ☯︎🏴
(@DanLewis1999) reported
from
Dalham, England
Fix your ******* wifi @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
୨♡୧ mirren
(@mmcintyrex) reported
@virginmedia the WORST network provider, the internet is down nearly EVERYDAY throughout the day and continues cutting out. SICK of it, moving provider!!!
-
Yellowman71
(@Yellowman71) reported
@virginmedia Yes apparently intermittent signal issues in our area but it’s happening way too often. For the amount I pay you would think I get a stable service. Reminds me of dial up 🥺😤
-
willkgw
(@willkgw2) reported
@virginmedia look after your customers. PM install changed to AM booked weeks ago. Couldn’t get PM off work so tried to cancel, over 4 hours on a web chat to be told ring a number. Eventually spoke to someone who transferred me from the number Virgin gave me then they cut me off
-
Gooner82
(@Gooner1682) reported
@virginmedia I moved a week ago and my Internet is still not working. Got hung up by customer service. Cannot chat or speak to anyone on the phone. Worst customer service ever.
-
Alan Astbury
(@AlanRenza) reported
@virginmedia We've done a wi-fi test via the virgin connect app and it clocked at 8Mbps in one of our rooms, it said we could apply for a free wifi Pod (as we have Volt) and when we clicked on 'Activate WiFi Max', it tried to set us up on another contract. Please help!
-
Peter Connelly
(@pconnelly1971) reported
@virginmedia wi fi constantly cutting out in TS18 stockton for about 3 days now. What is the problem?
-
miss.xrp
(@Anapopsss) reported
@virginmedia Your customer service is shocking!!! Non-existent and you keep ignoring customers’ enquiries and concerns 😡
-
Dave Hills
(@Green_Ninja1977) reported
@virginmedia congratulations virgin media, for the worst customer service I have ever experienced, so far over 2 hours wasted on a phone and now can’t get an engineer until Wednesday apparently.. no email confirmation, and no internet after moving house!! Well done
-
charlie
(@crb8934) reported
@virginmedia Still the same John, clear issue here pal
-
Dianne Marchant
(@Di4nn3) reported
@virginmedia you are a joke. TV still not working. 2 days now. You claim outage in the area is to blame, after it happened on same day planned works to improve service took place?? Typical rubbish service. Told might be fixed by 21st!! PATHETIC & UNACCEPTABLE