Virgin Media Outage Report in Great Bardfield, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bardfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Bardfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Great Bardfield, Essex, England
The most recent Virgin Media outage reports came from the following cities: Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Internet | |
| Bishops Stortford |
Total Blackout | |
| Haverhill |
Phone | |
| Bishops Stortford |
TV | |
| Witham |
Total Blackout | |
| Braintree |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Bardfield, England
Latest outage, problems and issue reports in Great Bardfield and nearby locations:
-
m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
-
Bijal Pattani
(@mrpattani) reported
from
Sheering, England
@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
-
Paul Campbell
(@PaulCam06496194) reported
from
Bishop's Stortford, England
@virginmedia useless broadband service and customer service are all robots with no clue
-
Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
-
Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
-
m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
-
Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
-
Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?
-
Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?
-
Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
-
MartinCompton
(@mart_compton) reported
from
Bishop's Stortford, England
If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.
-
Andi(Pearcey)Pearce
(@ADPearcey) reported
from
Bishop's Stortford, England
Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons
-
Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?
-
Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?
-
rob price
(@robandvic) reported
from
Bishop's Stortford, England
@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
-
Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
-
Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.
-
Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
-
Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
-
Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John
(@John90459084) reported
@tonymc39 @virginmedia Same here when we moved house. They didn't have virgin media in the area we moved to but still insisted on charging me for the remaining 6 months of the contract. I'll never use them again. The trick is with any of these suppliers just go basic to start with.
-
stewie howarth
(@stewiehow) reported
@virginmedia I pay for a service from yourselfs but that service is utterly rubbish I can never get on internet most the time the 3G 4g or 5g never works & when making phone calls 90% of the time the line suddenly goes dead n it cuts me off
-
Shirakawa Revolution
(@oedocorpse) reported
@virginmedia you’ve given me a new sim, shut off service to my phone before 14 days and now I can’t activate the sim or call your customer care. Please respond and help thank you.
-
Amy Long
(@AmyLong32) reported
@sophiburrowes @NatashaWrightyn @virginmedia Exactly the same happened to me… we left virgin in the end and moved to BT. Never been so happy with service. We get what we pay for, no drop outs and good service!
-
🤍🇺🇦💚🇺🇦💜
(@ArcherStormFox) reported
@tonymc39 @virginmedia Totally agree! We were charged even after we cancelled though so make sure you cancel your DD otherwise it will be more hours of your life you won't get back trying to retrieve the money!
-
Nicky Rowbottom
(@nickyrowb) reported
@virginmedia Ah, it gives me two dates and times. Given the lack of appearance yesterday, I guess I will have to cancel my Friday plans and hope they turn up then instead!
-
Sally
(@sallyakasmash) reported
@virginmedia please advise the email address for complaints? Had the worst call with one of your advisors who had no idea what he was doing and has now renewed a contract I didn’t want renewing and told me because he renewed it I have to wait to cancel it. Not ok.
-
Sheena
(@SheenaSing_) reported
@virginmedia How much longer will I need to wait for it? 6 months? A year? Your team provides me with no updates other than giving me new installation dates. Could you actually help instead of giving me generic replies?
-
lesley hawkes
(@hawkes1947) reported
@virginmedia Managed to sort it myself in the end,virgin need to do something about their customers being able to talk to someone instead of the online chat,help pages and when you do get through after being on hold for ages being directed to use the online help page,not all probs r on there
-
Dave Cross
(@davorg) reported
Waking up to another @virginmedia broadband outage in SW9. Third one in three weeks. This really isn't what I pay them £60 a month for.