Virgin Media Outage Report in Great Bardfield, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bardfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Bardfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Great Bardfield, Essex, England
The most recent Virgin Media outage reports came from the following cities: Halstead, Bishops Stortford, Essex, Saffron Walden and Stansted Mountfitchet.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Internet | |
| Halstead |
Total Blackout | |
| Bishops Stortford |
Internet | |
| Bishops Stortford |
||
| Halstead |
Internet | |
| Halstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Bardfield, England
Latest outage, problems and issue reports in Great Bardfield and nearby locations:
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No errors, just no options from either menu
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@virginmedia regarding your tweet I have contacted parcel company we have to wait 24 hours,lied and said neighbour had it,I was outside collecting online groceries shortly before message received,also daughter tracked driver and he was all over,first down the road then 4 miles!
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Lord Matthew Crawley
(@kendellcrawley) reported
from
Saffron Walden, England
@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lynne copperthwaite
(@01Lmc) reported
@virginmedia I’ve been trying all morning, all it kept saying is sorry you’ve caught us working please try again later, hence my reason for coming on Twitter. I’ve tried in the past to get something done but can never seem to get it sorted.
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Ali L
(@alisonscallyson) reported
@virginmedia how do I get to speak to someone in your organisation? Now up to 36 mins hanging on the phone. Had enough of your random pricing, increases, dire service, profiteering, weak excuses ... TIME TO INVEST IN CUSTOMER SERVICES ... ACTIONS ...NOT MARKETING-SPEAK BULLS$%T
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Ellis New
(@SirBritte) reported
Yep sorry guys, the internet is far too slow to stream. It's getting fixed hopefully on the 18th NEVER GO WITH @bt_uk GO WITH @virginmedia
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mark fraser
(@markles08) reported
@virginmedia Over 6 months on google, chrome and edge, not your customers at fault its gotta be your company faili ng to resolve customer issues
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Julie Matthews
(@juliem522) reported
@EmmaStCyr1 @virginmedia I don’t blame you , their customer service is terrible .
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sharon bell
(@sharonbell4) reported
@virginmedia why is your customer service so unhelpful and broken. Seriously looking at changing provider
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lynne copperthwaite
(@01Lmc) reported
@virginmedia My internet is not working properly and hasn’t been for a while. Also my phone line doesn’t work and hasn’t done since I moved in October 2020. Despite trying to highlight the issues nothing has been done. I hope you will be able to sort it.
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Gareth
(@YorkshireGareth) reported
@virginmedia Thanks for the info, I managed to get through earlier and thankfully my issue was resolved within a few minutes.
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Aaron Cornish 🏳️🌈
(@aaroncornish) reported
@virginmedia The point is, keep marking as resolved, and the next day it fails again and it's a 'new issue' - so have to register again for updates (that never comes) and the clock starts ticking again for compensation (that never comes). Has been happening for weeks. How can I escalate?
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Kel Curwood
(@KelCurwood34) reported
Customer service from @virginmedia @O2 ABSOLUTELY SHOCKING! Been with o2 a matter of hours & already regretting the change!!!