Virgin Media

Virgin Media Outage Report in Great Bardfield, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Bardfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Bardfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Bardfield, Essex, England 04/02/2025 17:05

April 02: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Great Bardfield, Essex, England

The most recent Virgin Media outage reports came from the following cities: Halstead, Bishops Stortford and Essex.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalstead Internet
United KingdomHalstead TV
United KingdomHalstead Total Blackout
United KingdomHalstead Total Blackout
United KingdomHalstead Internet
United KingdomHalstead Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Bardfield, England

Latest outage, problems and issue reports in Great Bardfield and nearby locations:

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?

  • mrpattani Bijal Pattani (@mrpattani) reported from Sheering, England

    @virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?

  • leipperm m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • ADPearcey Andi(Pearcey)Pearce (@ADPearcey) reported from Bishop's Stortford, England

    Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • PaulCam06496194 Paul Campbell (@PaulCam06496194) reported from Bishop's Stortford, England

    @virginmedia useless broadband service and customer service are all robots with no clue

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

  • pgull1975 Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • leipperm m (@leipperm) reported from Braintree, England

    It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

  • robandvic rob price (@robandvic) reported from Bishop's Stortford, England

    @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

  • DjOoooosch CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

  • RohanAtaa Rohan Ataa (@RohanAtaa) reported from Great Notley, England

    @virginmedia @deantorris Why you guys don't have call back service?

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timbungay Tim (@timbungay) reported

    @virginmedia Our internet is down and has been since yesterday evening. Our wifi doesn’t even show as an option when searching anymore. Someone talked us through resetting the hub this morning but with no luck and then said we’d get a call back.

  • vickgreg Vicky Gregory (@vickgreg) reported

    @virginmedia We’ve had on and off internet for weeks and no troubleshooting has worked and your agents are unable to help or follow up on a complaint I raised 2 weeks ago. Please can you book us an engineer visit?

  • char_lotte246 Charlotte (@char_lotte246) reported

    @virginmedia hello! Having issues with your wifi this morning and last night. Can’t get through on the Virgin website to test the service as the page show blank. Hub light is yellow and we have tried a reset. Is there any info you could give me about what’s going on?!

  • thedavidharvey David Harvey (@thedavidharvey) reported

    @virginmedia 24 hours of passed since my new Hub 5 - and still no services granted - 24 hours with kids needing to do uni work no heating - and again more than 40 minutes waiting with George Ezra - it’s not really a great service - as it’s not really any kind of service “Help!”

  • zhel_weekly Zhel Daily (@zhel_weekly) reported

    @virginmedia Now it is 0.12 or 0.10 upload speed. Barely enough to send this tweet. The number you provided said that they are sorry I am still “experiencing intermittent problems with issues and that engineers are working hard to fix this problem, but since it is a complex issue etc”. Sad

  • timbungay Tim (@timbungay) reported

    @virginmedia I checked that earlier and it said no issues in our area. We have the super hub. Virgin logo on the front is solid blue. The 3 on the side, top one flashing blue, middle is solid green and the bottom is off.

  • TerraceFabulous TerraceFabulous (@TerraceFabulous) reported

    @virginmedia Any news on the outage in wakefield? Well over a day now, no news. What’s going on?

  • Priglit Rob Reed (@Priglit) reported

    @virginmedia If you refuse to help without the customer publicly sharing the postcode then yes, you are expecting it. That is exactly what you are doing.

  • davidbrownley David Brownley (@davidbrownley) reported

    @virginmedia Now, 3rd outage in a month!!!! Needs sorting ASAP, don't patronise, I have been through all of the previous steps, and still getting voicemail message saying service down, again!!!!

  • LiamGMBACKUP LiamGM ⚫️⚪️⚫️⚪️ (@LiamGMBACKUP) reported

    @virginmedia Well I've not NO EMAIL soo what do u call Ur website when u order it never get a email knowing it be done