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Virgin Media

Virgin Media outages and service status in Great Bardfield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Great Bardfield, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Bardfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Bardfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Great Bardfield, England

The most recent Virgin Media outage reports came from the following cities: Saffron Walden.

Community Discussion

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Virgin Media Issues Reports Near Great Bardfield, England

Latest outage, problems and issue reports in Great Bardfield and nearby locations:

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • mart_compton
    MartinCompton (@mart_compton) reported from Bishop's Stortford, England

    If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.

  • SalesRemedy
    Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡

  • SalesRemedy
    Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

  • simonfromharlow
    SfH (@simonfromharlow) reported from Bishop's Stortford, England

    @ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

  • Chezzyp68
    Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

  • leipperm
    m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?

  • dwmw2
    David Woodhouse #FBPE (@dwmw2) reported from Great Bardfield, England

    @treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.

  • youngy2mark
    Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, England

    Been getting a lot of strange phone calls today from people saying they are from @virginmedia saying I have Internet issues 😐

  • leipperm
    m (@leipperm) reported from Braintree, England

    It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

  • DjOoooosch
    CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

  • STrimnell
    Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • pgull1975
    Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • Edgey_katy
    Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Thanks. Will I need to reboot my hub for the fix to take effect or will the service likely come back on its own?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MoonwalkOnGold
    Gold (@MoonwalkOnGold) reported

    But then again I saw a news report about @virginmedia customers this past week so I'm not surprised @VirginAtlantic is just as bad. Terrible!

  • DavidOw38948049
    David Owens (@DavidOw38948049) reported

    @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

  • frisccapital
    Frisc Capital (@frisccapital) reported

    @Stsantek @virginmedia Tell them your moving address they will cancel it without charges

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @virginmedia What a nightmare it is to be a virgin media customer terrible wifi ALL week and now the tv box doesn’t work - honestly investigating moving to Sky as I’m not getting the service I’m paying for!

  • DrAmirHamid
    Dr Amir Hamid (@DrAmirHamid) reported

    @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

  • JohnnyHynes2
    control alt de ligt (@JohnnyHynes2) reported

    @virginmedia Not working cheers mate go on off for no reason before the big game

  • daveparkstaz
    Dave parks (@daveparkstaz) reported

    Jesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE

  • keithdavidjones
    keith jones (@keithdavidjones) reported

    @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

  • AvaniEbony666
    Rebecca Réva (@AvaniEbony666) reported

    @virginmedia what the hell your broadband services, since id like to say a month after joining with you lot, I've had nothing but problems!! Sort it out or I will leave and sue you lot for failure to uphold your end of the terms in the contract

  • fluffybubbles73
    steveo (@fluffybubbles73) reported

    If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful