Virgin Media Outage Report in Great Bardfield, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bardfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Bardfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Bardfield, England
Latest outage, problems and issue reports in Great Bardfield and nearby locations:
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Bijal Pattani
(@mrpattani) reported
from
Sheering, England
@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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rob price
(@robandvic) reported
from
Bishop's Stortford, England
@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🥳 happy harry day 💕
(@chelleisgolden) reported
@virginmedia Your DMs aren’t open for me to explain in full. In short, it’s clear people are not doing their job and it’s leaving me without wifi service during the middle of a work week. After 5+ hours on the phone this week still no one can seem to figure out what the issue is.
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Emma Cole
(@DaisybooCole) reported
@virginmedia giving up again after a 2nd day waiting to be transferred to an agent. Shocking customer service.
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karen
(@karen88462816) reported
I have had no virgin media service since 11th Jan and have not been offered compensation for anything they have taken full payment disgusting
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sian jackson 🕯 #BeMoreBurgess 🕯
(@sianjackson1) reported
@virginmedia earlier on today in the st15 area the power went off. its was after 1.30 pm it came back on but our box said we have a 0233 error. its now saying we have no wifi but we do. so were confused as to what going on & how to fix it
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Dee-lite
(@DeeHott) reported
@virginmedia tv and internet down 3 days running, yet you say there is no faults in my area? Clearly there is. May cancel my payment this month
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🥳 happy harry day 💕
(@chelleisgolden) reported
@virginmedia Just “customer service” reading from a script saying there’s no more they can do because they don’t have the contact information of another department within the same company??? Interesting. No one has given me a real solution and I don’t think this issue will actually be solved
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Mr Nisam Robin #FT1P #YM1D
(@VladaOfEngland) reported
@TGVMD @virginmedia Please don’t jump the queue. We’re down since Thursday.
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Paul Watson
(@paulkw) reported
@virginmedia can someone DM please. I've been trying to speak to someone for over 4 hours via what's app. I got through to an advisor on the phone only for them to cut me off. I work in complaints and the service I have had today has been shocking
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⚫♿💙Tracey Williams
(@scootloopst) reported
@virginmedia We left sky for you on 14th Jan. We have had no proper TV service since that day. No catch up, no recordings, no apps playing, constantly having to reset box 10+ times daily!! We have paid £163 for this!!!! I am sick of phoning up! We want an engineer out now!!
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Tasha, Miss Anxiety 🤎
(@ChocChocGirly81) reported
@virginmedia No you’re ok thank you,. I’m getting @VodafoneUK bb installed soon & I’ll be rid of @virginmedia’s rubbish service.