Virgin Media Outage Report in Sawston, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sawston, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV |
Community Discussion
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Virgin Media Issues Reports Near Sawston, England
Latest outage, problems and issue reports in Sawston and nearby locations:
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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x
(@Dottty_) reported
@virginmedia This showed on my laptop and mobile. Therefore I feel this an issue with virgin rather than myself….
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Kisekiment
(@Play_Kiseki) reported
@virginmedia ur service is slow and awful
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Philippe Degand
(@PhilippeDegand1) reported
@virginmedia why are there so many people with connexion issues Virgin media? So many people can't even work from home. This happens too often. No excuse is acceptable. Shall i only pay a part of my bill? What will people be compensated with?
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Gillian
(@gilliandarcy1) reported
@virginmedia Yes ! Next month the 12th of January!! This really is appalling service, especially seeing as your rep knocked on my door in the middle of a pandemic and offered then signed me up for a service you clearly cannot provide. (And you knocked my fence down laying your cables)
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Gillian
(@gilliandarcy1) reported
@virginmedia I've explained it ten times over on the phone, on your chat service, on facebook and now twitter. Your reps constantly hang up and hand out telephone numbers to departments that are closed, you've promised without fail to call me back, zero calls received !
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Isobel Bannister
(@izzie_xox) reported
@virginmedia If I called up as a new customer I get the same installation date as a new customer - why? When mine has already been booked and should have already been fitted. How can this not be understood?
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GYMSTITUTION
(@GymstitutionUK) reported
@virginmedia If you understood more effort would be being made to resolve a problem your team caused faster. Can you send me a direct contact number for cancellations?
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Isobel Bannister
(@izzie_xox) reported
@virginmedia My complaint has gone through which a reply can come back in 28 days! Nobody has called me when I was told I would get a call. I have no choice but to contact a very senior member now
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OSC⭐️⭐️
(@8_lee) reported
@virginmedia my on demand ain’t working properly keeps freezing every other minute. Nothing but problems with virgin since the day I got it
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Zichrini
(@zichrini) reported
@virginmedia I am appaled by your service (or rather the lack of it), we've had our broadband installation delayed YET AGAIN - we've been now waiting for almost 6 weeks! That's 6 weeks of working from home using our mobile internet and paying extra for the 'privilage'.