Virgin Media Outage Report in Sawston, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Sawston, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
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| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sawston, England
Latest outage, problems and issue reports in Sawston and nearby locations:
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Fred Freeman
(@redfred911) reported
from
Newmarket, England
@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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gary forster
(@garyforster1) reported
from
Newmarket, England
@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021
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gary forster
(@garyforster1) reported
from
Newmarket, England
@Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Bull
(@_davebull) reported
@virginmedia I’ve already called twice and requested the return package and it never arrives. I’m not doing it a third time 🙃. Where do I send the router to?
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G4MERDADx
(@eeddiieebb) reported
@virginmedia But the advisor I just spoke to said there is an outage in the AREA???? Make it make sense atleast. Absolutely abysmal service
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Vijay
(@Vijayb28) reported
@virginmedia Trying to get in touch but it’s not leading anywhere. After being in contract with VM for 9 months, VM restarted my 18 month contract with my house move which is contrary to what I was advised. Extremely unhappy and annoyed with the level of service and stress it’s causing
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Jamie
(@ClementsJ) reported
@virginmedia Hi, second day running intermittent internet, out for hours at a time. Check service status and it keeps saying everything is fine. How do I report the problem? #virginmediadown
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Biro
(@sirbiro) reported
@virginmedia Yes i did run tests and looked at status page and call Virgin support. Every time I get the same vague answer, nothing wrong with the gear but outage in the area.
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Paula Kiete
(@betijapaula) reported
@virginmedia After being on the phone for 40min and explaining my issue 4 times to 4 different people the call was dropped. I would appreciate if someone would get in touch. Many thanks
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george
(@thedogger31) reported
@virginmedia Waiting on construction but that is no excuse I cud of dug the road up with a knife and fork in this time it’s an absolute disgrace they treat customers like this.
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iBriel
(@tonbriel) reported
@VirginMediaNews Virgin media is a proper joke. When I asked to cancel my contract on the grounds of poor service guess what, they’re asking for termination fee of £240. I was tossed to 5 different reps who could not fathom any solution to the problem. That’s how bad they’re
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Anna Penney
(@moneypenney) reported
@virginmedia Thanks - it’s says there’s a service issue
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nirvana
(@NirvanaCryt) reported
@virginmedia John are you okay? Your own mobile team (some) are saying this is a scam isn't that a problem it's self? Especially when the number is different from virgin mobile. it should be the same correct? So why is the number different