1. Home
  2. Companies
  3. Virgin Media
  4. Sawston
Virgin Media

Virgin Media outages and service status in Sawston, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sawston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 20, 11:06 PM GMT+1.
  • 50% Internet (50%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sawston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 23: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sawston, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Saffron Walden.

CityProblem TypeReport Time
Cambridge TV 3 days ago
Cambridge Internet 6 days ago
Cambridge Internet 6 days ago
Cambridge E-mail 7 days ago
Cambridge Internet 12 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sawston, England

Latest outage, problems and issue reports in Sawston and nearby locations:

  • SteveDurrant10
    Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • m1maj
    Martyn Johnson (@m1maj) reported from Girton, England

    @Tay2001 @virginmedia Down for me (Cambridge area)

  • SamuelCoverdale
    Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • Denton_james
    James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • Troff1975
    Matt (@Troff1975) reported from Newmarket, England

    @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

  • RLewisTeacher
    Rhiannon Lewis (@RLewisTeacher) reported from Hinxton, England

    @samcharters @virginmedia Their as bad as BT clearly!!!!

  • alliorton
    alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • Chezzyp68
    Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

  • Mazeda_B
    Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • garyforster1
    gary forster (@garyforster1) reported from Newmarket, England

    @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • jharm91
    James (@jharm91) reported from Haverhill, England

    @skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv

  • DrWonkenstein
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Angus🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DrWonkenstein) reported from Burwell, England

    @virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60

  • Chezzyp68
    Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

  • Edgey_katy
    Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • STrimnell
    Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leebridge1
    Keith Bridge (@leebridge1) reported

    @virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..

  • lrodia
    Lorenzo Rodia (@lrodia) reported

    @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

  • untzy
    UnTzY 🚶🏻 (@untzy) reported

    @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

  • BFrog86370
    🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported

    @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

  • ylesine999
    Richard (@ylesine999) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Clinkyboy67
    Arron Clinkscales (@Clinkyboy67) reported

    @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

  • LauraRWeldon
    Laura Rogowski Weldon (@LauraRWeldon) reported

    @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    @virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...

  • Hughes_is_great
    Hughes #cans (@Hughes_is_great) reported

    @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.