Virgin Media outages and service status in Sawston, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Sawston, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Sep 11, 8:45 AM GMT+1.
- Internet (56%)
- Total Blackout (22%)
- Wi-fi (11%)
- TV (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sawston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sawston, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 24 hours ago |
|
Cambridge
|
Total Blackout | 7 days ago |
|
Cambridge
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sawston, England
Latest outage, problems and issue reports in Sawston and nearby locations:
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Fred Freeman (@redfred911) reported from Newmarket, England@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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Matt (@Troff1975) reported from Newmarket, England@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia None of this answers the question of what happens when your service goes down.
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joe waller (@JoeWalla23) reported from Histon, England@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Katy Edgecombe (@Edgey_katy) reported from Sawston, England@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
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gary forster (@garyforster1) reported from Newmarket, England@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021
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Katy Edgecombe (@Edgey_katy) reported from Sawston, England@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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David Woodhouse #FBPE (@dwmw2) reported from Great Bardfield, England@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Kevin Houston (@Hoousty) reported from Bar Hill, England@virginmedia This issue never got resolved, shocking service
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia I have a TV, phone and broadband package that I wish to cancel
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Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, EnglandVirgin Media. Two words synonymous with Customer Disservice.
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alliorton (@alliorton) reported from Milton, England@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Back up and running, but not happy with the service
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Paul Gull (@pgull1975) reported from Saffron Walden, England@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mmhmm (@xhatne) reported@Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?
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meg (@MeganJuliaaa_) reported“we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service
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MerlinJ & the Dowager. (@HamsterSick) reported@Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure
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Magnolia’s Art (@Magnoli23215778) reported@elldivino @virginmedia ****!
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Trevor Ellis-Jones (@TrevtheDJ) reported@virginmedia are there issues in london Se23 (area 21) ? Nothing working
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andy spinoza (@andyspin) reported@virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported@virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer
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Paul O'Brien (@PaulOBrienKil) reported@VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.