Virgin Media outages and service status in Sawston, England

Problems in the last 24 hours in Sawston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sawston, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	8 hours ago
Cambridge	TV	8 hours ago
Cambridge	Internet	3 days ago
Cambridge	Total Blackout	4 days ago
Cambridge	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sawston, England

Latest outage, problems and issue reports in Sawston and nearby locations:

• 
  gary forster (@garyforster1) reported 2 minutes ago from Newmarket, England

  @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

• 
  Munty (@Liam_safe_hands) reported 4 minutes ago from Bar Hill, England

  @virginmedia I have no WiFi or TV service. What am I paying for?!?!

• 
  Lizzie Sagoo (@LizzieSagoo) reported 5 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  Kevin Houston (@Hoousty) reported 9 minutes ago from Bar Hill, England

  @virginmedia This issue never got resolved, shocking service

• 
  James Denton (pen) (@Denton_james) reported 10 minutes ago from Whaddon, England

  @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

• 
  Ben Thapa (@BenThapa82) reported 15 minutes ago from Saffron Walden, England

  @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

• 
  Andrew “2 m away” Harmsworth (@harmsy) reported 16 minutes ago from Oakington and Westwick, England

  Virgin Media. Two words synonymous with Customer Disservice.

• 
  Ian Cutting (@iancutting77) reported 30 minutes ago from Newmarket, England

  @virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it

• 
  Paul Gull (@pgull1975) reported 30 minutes ago from Saffron Walden, England

  @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

• 
  Munty (@Liam_safe_hands) reported 30 minutes ago from Bar Hill, England

  @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

• 
  Ben Thapa (@BenThapa82) reported 31 minutes ago from Saffron Walden, England

  @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 32 minutes ago from Newmarket, England

  @virginmedia I have a TV, phone and broadband package that I wish to cancel

• 
  Katy Edgecombe (@Edgey_katy) reported 32 minutes ago from Sawston, England

  @virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 38 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Samuel Coverdale (@SamuelCoverdale) reported 38 minutes ago from Great Shelford, England

  @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

• 
  Munty (@Liam_safe_hands) reported 41 minutes ago from Bar Hill, England

  Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

• 
  Lord Mark aka Teddys Grumps (@youngy2mark) reported 42 minutes ago from Saffron Walden, England

  @virginmedia To be honest don't give them much chance to say to much.....I ask what the issue is and the phone goes dead

• 
  Nick Smith (@SmithS4dtpt98nv) reported 50 minutes ago from Sawston, England

  @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 53 minutes ago from Newmarket, England

  @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

• 
  Chloe Hipwood (@clowee) reported 59 minutes ago from Haverhill, England

  Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Ward (@Trickyred59) reported 3 minutes ago

  @virginmedia @TheAFC0522 Just had my monthly bill. £143. I'm assuming that next month the reduced charge will reflect this "functionality issue".

• 
  WRXTW🌊 (@twwenlock) reported 6 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  Lisa (@LisaPatten2) reported 7 minutes ago

  @virginmedia nearly 24 hours with no TV channels and the fix time is 28th August. What am i supposed to do for the next 8 days? What exactly am I paying 150 quid a month for?

• 
  scfc 💙 (@Smallworth_xx) reported 9 minutes ago

  @virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?

• 
  Vik Chauhan (@chauhanvik) reported 12 minutes ago

  @virginmedia I am trying to cancel an engineer appointment but it isn’t working. Can you cancel it for me please

• 
  Majella Driscoll (@MajellaDri38601) reported 13 minutes ago

  @TheMandyGall Tommy was ok until virgin media brainwashed him but hey ho his kids will grow up knowing daddy pushed this fake **** on them

• 
  Daniel Murphy (@dansmurph) reported 18 minutes ago

  @DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage

• 
  Keeley 🌻 (@Keeleyeveline_) reported 19 minutes ago

  @teenarani @virginmedia Hopefully it gets back up and running ASAP. Went to go onto my laptop and couldn't connect to the Internet that's the only reason I new it was down otherwise I wouldn't have

• 
  putasinghonit (@putasinghonit) reported 24 minutes ago

  Anyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.

• 
  Vik Chauhan (@chauhanvik) reported 27 minutes ago

  @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.