Virgin Media outages and service status in Sawston, England

Problems in the last 24 hours in Sawston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sawston, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Saffron Walden.

City	Problem Type	Report Time
Cambridge	Internet	13 hours ago
Cambridge	Total Blackout	3 days ago
Cambridge	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sawston, England

Latest outage, problems and issue reports in Sawston and nearby locations:

• 
  Lord Mark aka Teddys Grumps (@youngy2mark) reported 2 minutes ago from Saffron Walden, England

  Been getting a lot of strange phone calls today from people saying they are from @virginmedia saying I have Internet issues 😐

• 
  Lizzie Sagoo (@LizzieSagoo) reported 3 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 5 minutes ago from Newmarket, England

  @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

• 
  Maz (@Mazeda_B) reported 9 minutes ago from Royston, England

  @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 12 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

• 
  Matt (@Troff1975) reported 17 minutes ago from Newmarket, England

  @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

• 
  Martyn Johnson (@m1maj) reported 19 minutes ago from Girton, England

  @Tay2001 @virginmedia Down for me (Cambridge area)

• 
  Steve Greaves (@sgreaves1977) reported 20 minutes ago from Royston, England

  @virginmedia just remind me what I'm paying for........worst internet ever!

• 
  gary forster (@garyforster1) reported 21 minutes ago from Newmarket, England

  @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

• 
  Simon Trimnell (@STrimnell) reported 31 minutes ago from Saffron Walden, England

  What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

• 
  Ben Thapa (@BenThapa82) reported 35 minutes ago from Saffron Walden, England

  @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 38 minutes ago from Swavesey, England

  @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

• 
  Matthew Crawley (@kendellcrawley) reported 40 minutes ago from Duxford, England

  @virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.

• 
  Munty (@Liam_safe_hands) reported 42 minutes ago from Bar Hill, England

  @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

• 
  Steve Greaves (@sgreaves1977) reported 42 minutes ago from Royston, England

  @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

• 
  Rhiannon Lewis (@RLewisTeacher) reported 43 minutes ago from Hinxton, England

  @samcharters @virginmedia Their as bad as BT clearly!!!!

• 
  Samuel Coverdale (@SamuelCoverdale) reported 48 minutes ago from Great Shelford, England

  @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

• 
  David Woodhouse #FBPE (@dwmw2) reported 48 minutes ago from Great Bardfield, England

  @treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.

• 
  Claire Dyer ⚯͛ ⁷ (@cdyer98) reported 53 minutes ago from Great Shelford, England

  @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

• 
  Lord Matthew Crawley (@kendellcrawley) reported 54 minutes ago from Saffron Walden, England

  @virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward.Dunford (@EdwardDunford) reported 4 minutes ago

  Two scam calls and still ok hold after an hour this morning. Great service @virginmedia

• 
  Tim Fry (@lipsyfry) reported 4 minutes ago

  @VMO2News @O2 @virginmedia **** network do not waste your money

• 
  George Gros (@GeorgeGros) reported 6 minutes ago

  Embarrassing customer service with @virginmedia. 9 calls to upgrade my service AND sign up my mother, but reps are hugely untrained, unhelpful and the amount of times I was cut off and put on hold is endless. 2.5hrs down and i am no further sorted, despite speaking to a manager!

• 
  ester83 (@Ester_Laura83) reported 7 minutes ago

  @Dominiho7 @virginmedia same, thought I'd be able to use the inpost locker down the road, we've 3 evri drop off shops in the village but min 25 min to a yodel one.

• 
  Mo2 (@ImaginaryCard) reported 9 minutes ago

  Hello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf

• 
  Dgjbear (@Dgjbear1) reported 10 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

• 
  SpennysGamingChannel (@spenny7) reported 14 minutes ago

  @virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!

• 
  Trevor (@TRSafcw) reported 16 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Simon Gallagher (@SiGallagher) reported 16 minutes ago

  @virginmedia How about 2.5 hours? Fix your website and app servers!! If you’re using AI coding or agents to run it, you need to stop, the whole thing is broken. I’m paying for this customer service as part of my package and getting no support at all

• 
  Colin (@burgcolin) reported 18 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working