Virgin Media Outage Report in Sawston, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Sawston, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV |
Community Discussion
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Virgin Media Issues Reports Near Sawston, England
Latest outage, problems and issue reports in Sawston and nearby locations:
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Fred Freeman
(@redfred911) reported
from
Newmarket, England
@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Langley
(@Jack32X) reported
@virginmedia Yup already a customer. So just sit and wait then
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Doug
(@Doug93811012) reported
@virginmedia No broadband service in Congresbury North Somerset! Please fix it!!
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PM
(@philmck74) reported
@virginmedia an hour on ‘live chat’ only to be told there are no problems with my broadband when clearly I am having problems and have done ever since upgrading, advised to call 150, advised that it could be over an hour before someone answers🤬🤬🤬🤬
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Dominik Lemanski
(@DominikLemanski) reported
@virginmedia T&C’s can always be quoted to justify bad practice. You might have me there but that doesn’t justify your prices.
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Martina
(@tinqueen) reported
@virginmedia we've had no service since 1.00pm today. Error message C133. Can you please help
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia your update to Virgin Go is shocking, had to switch off the Man City game last night as the stream was so poor tried other HD channels all washed out?
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Craig Dawes
(@craigdawes) reported
@virginmedia Yes I can use it and non were identified. If I take my phone off wifi calling I have 1 bar of signal and then says very regular emergency calls only. Galaxy S9+ and the same with a S7 and iPhone 7 and 12
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Chris Pinnell
(@ChrisPinnell2) reported
@virginmedia internet down is that wider issue?
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🌈\o/🌈
(@bear_clare_96) reported
Been a customer since @virginmedia took over NTL, so around 25 years, pay over £100 a month not even including movies or sports, and they wont even give loyal customers the decent equipment. What does that say about @virginmedia and their customer service..... its non existent!
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Jack Langley
(@Jack32X) reported
@virginmedia Yup already a customer. So just sit and wait then