Virgin Media Outage Report in Oakington and Westwick, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakington and Westwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakington and Westwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oakington and Westwick, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakington and Westwick, England
Latest outage, problems and issue reports in Oakington and Westwick and nearby locations:
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Bcfc
(@Craigturner67uk) reported
@virginmedia Mobile service having appalling service with your call centre have made numerous requests for complaints department to call back but refused. Trying to cancel contact but refused even though within 14 days
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David Lunge
(@david_lunge) reported
Never have I dealt with such an incompetent company #virginmedia who knows nothing about customer service or treating the customer with respect, will be going back to #skybroadband
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Asya
(@Asya80985527) reported
@GiddyG @virginmedia That was me! Been months now I’m trying to work from home and got two kids who can’t login to do work. I keep getting transferred and they say it’s nothing they can do. The engineer booked doesn’t attend either! Paying £58 ridiculous! Was on phone for 3 hrs!
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Lisa Chilton
(@cheekychilton) reported
@virginmedia I will just cancel my direct debit as I’m sure you will be in touch the
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a d e l a r k s | iwonderwhat
(@adelarks) reported
@virginmedia I want to cancel. Nothing works.
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JSunMitchell
(@JSunMitchell1) reported
@virginmedia My virgin broadband is cutting out and resetting itself over 50times a day now!!! Im paying 50plus quid a month and they are upping my bill an extra 3.50 and month and for what!? This is no exception for this...if this problem isn't solved soon...im canceling my virgin full stop!
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Sara Beretta
(@mrs_beretta) reported
@virginmedia I have been on hold in total of 2 and a half hours today, I'm try to cancel my contract contact me please
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G
(@ChairborneG) reported
@GarleCarol @fhplovedollface @virginmedia The Ombudsman service has always been good in my experience. I’ve not used CISAS before though
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Ben Leggett
(@BenjaminLegget3) reported
@virginmedia I directly told Virgin after months of waiting for a letter with my password (which never came and I know my password, its never changed) because Virgin insisted the password was wrong, that my only option was to leave and to cancel my account...
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Hopes Vengeance
(@HopesVengeance) reported
@virginmedia after an hour I’m still on hold for the customer satisfaction team, are trying make sure everyone is pis**d off by the time we get through? Here’s a customer relations tip: you’ve got my number, offer to call me back when your less busy! #virginmedia