Virgin Media Outage Report in Oakington and Westwick, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakington and Westwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakington and Westwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oakington and Westwick, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakington and Westwick, England
Latest outage, problems and issue reports in Oakington and Westwick and nearby locations:
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Just took me to the service checker again
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alison obrien
(@alison_obrien20) reported
@virginmedia why does our Internet lose signal when we have had heavy rain pls.intermitting signal has knocked everything connected to it offline and not letting us reconnect.we have this problem every yr with heavy rain.ch42 area.
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AV
(@akap10) reported
I was ready to leave @virginmedia there are no deals for loyal customers, but the deals available for new customers, are massively lower than the renewal offered to me. however, glen in your customer retentions team was so helpful, and advised me on the best package. Thanks Glen!
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j fernandes
(@jfernandesphoto) reported
@virginmedia My area (TW15)has had intermittent WiFi issues since the 10 Feb. Meaning working from home is impossible. Initially - fixed by the 14th, then the 18th now maybe the 24th… Is there anymore info as the customer service has been less than satisfactory?
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Andrew Hiorns
(@MrHiorns) reported
@virginmedia I don't really want to leave, that's my last resort. But no one is actually prepared to do anything to assist. We were getting 200mb but really I reliably. Then our hub was 'recalibrated' and now we get 25mb with less reliability. We just want someone to actually help us
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Andrew Barker
(@GogglesBarker) reported
@virginmedia It’s online again now but three days on the bounce is poor service VM. Each time shows TV and broadband failed on service checker. Let’s hope this is the last of it.
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jamesdgreen
(@jamesdgreen02) reported
@virginmedia I get there busy. But best part of 11 hours! Then for an agent to say they are dealing with it then just disappear and do nothing. I don’t call that customer service no matter how busy you are.
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Maija Timonen
(@maija6karoliina) reported
@virginmedia Can you send me a link via the messaging service to where I can do this? A customer service agent said they sent out the packaging again this morning, but in case it doesn't arrive again this would be a good back up.
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Veloscot 🚴♀️ 🏴 🇪🇺 🍀45%
(@veloscot) reported
@virginmedia Here we go again. Failing to engage on a human method. Does no one at @virginmedia pick up the phone and call a customer back. My two calls in have been disappointing.
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Komeil Karimi
(@KomeilKarimi) reported
@virginmedia This has constantly been reported over the past 2 years and your CS and tech teams have only brushed it off with low level assistance/support and take an aspirin and wait approach rather than fixing the issue
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Charlie Dye
(@charliedye9) reported
@virginmedia Yes have followed all those steps only to be told online support is available ‘due to unforeseen circumstances’