Virgin Media outages and service status in Oakington and Westwick, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oakington and Westwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 20, 11:06 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- E-mail (10%)
- TV (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakington and Westwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakington and Westwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oakington and Westwick, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Cambridgeshire, and Hemingford Grey.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
TV | 3 days ago |
|
Cambridge
|
Internet | 6 days ago |
|
Cambridge
|
Internet | 6 days ago |
|
Cambridge
|
7 days ago | |
|
Cambridge
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakington and Westwick, England
Latest outage, problems and issue reports in Oakington and Westwick and nearby locations:
-
Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
-
Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
-
Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00
-
Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
-
Bertie Bird draws (@Techno_boy_Gili) reported from Cambridgeshire, England@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
-
Nigel Leaney (@nleaney) reported from Willingham, England@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
-
Nigel Craft (@CraftyNigel) reported from Ely, EnglandVery disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
-
Alan (@TheAlanSmith) reported from Cambridgeshire, England@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
-
Angela Bennett (@anjibennett) reported from Cambridgeshire, England@ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.
-
#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
-
Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia
-
Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Back up and running, but not happy with the service
-
Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, EnglandWould love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
-
Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England@virginmedia how do i down grade the internet at home ?
-
Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
-
Tom Bowran (@tombowran) reported from Willingham, England@virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service
-
Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
-
Nigel Leaney (@nleaney) reported from Willingham, England@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Arron Clinkscales (@Clinkyboy67) reported@virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY
-
Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is
-
Zoe Is Dangermouse (@ZDangermouse) reported@virginmedia pathetic service and customer service is non existent… bye 👋
-
Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reportedBeing messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.
-
Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
-
Sean Pearson (@soapyrct) reported@virginmedia @customerchamp1 It is literally the level of service you have provided for many years.
-
aldo (@ukaldo2) reported@virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!
-
Stephen McCauley (@43mccauley) reported@virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay
-
aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
-
MrsHoustie🏴 (@Houstie1886) reported@virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.