Virgin Media Outage Report in Oakington and Westwick, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakington and Westwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakington and Westwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Oakington and Westwick, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Ely and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
TV | |
| Ely |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oakington and Westwick, England
Latest outage, problems and issue reports in Oakington and Westwick and nearby locations:
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
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🦔🦊Johnny1983 🦝🐱 #VirginmediaCustomer
(@JohnnyDude1983) reported
@virginmedia @lalabiso Hey Michelle I've just seen your tweets on here. I'm a virgin media customer of 6 years. I have 2 V6 boxes and superhub 3. Have you logged onto your account using either the virgin media app or website 🤔. You can test your equipment on there and arrange an engineer if required.
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zach close
(@Zachclose2000) reported
@virginmedia No they never helps us that why it keeps going down every 5 minutes
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louise boston
(@louise8372) reported
@virginmedia no tv or broadband in SE28 area at all today? When can we expect resolution? Yet another issue with virgin!
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Mrs. WicK
(@Sparklecake69) reported
@Complyorcry @virginmedia I won't be accepting any increase! New customers seem to get better deals; I've been a customer for almost 20 years! Simply not good enough x
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kyle fenton
(@whymeevony) reported
@virginmedia Jokes this company, still not sorted , even closed my complaint as satisfied when it's far from it used all my credit on call had enough about to cancel
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🇬🇧 FiveStarGer 🇬🇧
(@BritishSeahawk) reported
@virginmedia I called this morning, finally your ignorant agents put me over to customer relations. I think it's with the right people now but you never know with VM. Your manager yesterday closed the case WITHOUT calling me as promised & said case closed resolution apology to customer. JOKE
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Bring back the biff
(@GRANTBIFF) reported
@VirginMedia Hi, are you ever getting the intelligent wifi pods back in stock? my wifi signal is and has always been crap around my house. Been waiting ages for these pods to hopefully sort the problem out 😴💤
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Robothacker
(@JimBooth1975) reported
@virginmedia I contacted your retentions dept hoping to reduce my bill now my contract is ending. The initial offer was an increase in cost 😕 Seems I'll need to look at other options despite being long term customer. Bill has risen by £14.50 since May20 but no product change 😕
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Mohammed B
(@MohammedBasid) reported
@virginmedia Not tv sets... Its only on the bt ultimate channel. Its only in the living room. I changed boxes yesterday to see if it was a box issue, but it was the same problem regardless of what v6 I was using... So perhaps signal problems at your end?