Virgin Media outages and service status in Oakington and Westwick, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oakington and Westwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 20, 10:44 AM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakington and Westwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakington and Westwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oakington and Westwick, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, and Burwell.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 3 days ago |
|
Huntingdon
|
TV | 13 days ago |
|
Cambridge
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oakington and Westwick, England
Latest outage, problems and issue reports in Oakington and Westwick and nearby locations:
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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alliorton (@alliorton) reported from Milton, England@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Dan Jackson (@danj2k) reported from Cambridgeshire, England@virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance
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Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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Alan (@TheAlanSmith) reported from Cambridgeshire, England@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
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Nigel Craft (@CraftyNigel) reported from Ely, England@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, EnglandVirgin Media. Two words synonymous with Customer Disservice.
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Petar Kralev (@PetarKralev) reported from Fen Drayton, England@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Matthew James (@LordyGibs) reported from Cambridgeshire, England@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Spamhaus (@spamhaus) reported@orange 151.217.0.0/16 AS62016 AS198198 AS42987 AS22879 AS199524 AS62016: Virgin Media 🇬🇧 AS198198: Telefonica Global Solutions 🇪🇸 AS42987: Virgin Media 🇬🇧 AS22879: Sirus, Inc 🇺🇸 AS199524: Gcore 🇳🇱 Location is Chicago. However, this case is slightly different. 151.217.0.0/16 is a "bogon", which means the network is not assigned to anyone at this time (and so nobody should be using it). After the first announcement, new (presumably fake) carriers were inserted into the BGP path as a decoy. The general modus operandi suggests that this is the same gang in action
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Sean Pearson (@soapyrct) reported@virginmedia @DjmarkieT Why do you always ask people to DM you? You will just say there is nothing you can do so call the call centre. Also why is your service so bad? You are genuinely the worst company I have ever dealt with!
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Urm (@erm2urm) reported@virginmedia I'm trying to login to my account but I'm being asked to register thru Virgin/02? Why is it doing this?
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Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported@heavyspoilers I think Virgin Media is down mate don’t sweat it.
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Shaun (@oliverjames77) reported@virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks
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DC (@debs_crawford) reported@virginmedia can someone contact me, I’ve verified my email six times and it still takes me back to verify email page and I am not able to login
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ndbchnn (@ndbchnn) reported@virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.
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Kathryn Barrow (@kathrynbarrow) reported@virginmedia When will the broadband and TV issue be sorted in KT2?
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BH (@Welshyyyyy) reported@keithapearson @virginmedia Couldn't agree more, awful company to deal with
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Therese (@Tesz) reported@virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service