Virgin Media Outage Report in Great Shelford, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Cambridge |
Internet | |
| Cambridge |
||
| Cambridge |
Wi-fi | |
| Cambridge |
Phone | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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🏴Angus🏴
(@DrWonkenstein) reported
from
Burwell, England
@virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Matthew Crawley
(@kendellcrawley) reported
from
Duxford, England
@virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia Text couldn’t help. Telling me to ring 150 😡
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Lord Matthew Crawley
(@kendellcrawley) reported
from
Saffron Walden, England
@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@PJandh @VirginRed It’s a valid point. We see plenty of offers to encourage new customers but we never seem to get ‘best value’ from @virginmedia unless we ring up and threaten to leave for a competitor.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Cook
(@Townendtopman) reported
from
Sunderland, England
@virginmedia It says there’s no issues in my area. So why does my internet keep going off. If it works it’s very rarely high or if it is it’s only for a short time. Then goes off and gives low readings. I’ve reset it and unplugged it from mains etc and still it’s on and off. Annoying
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Bob Clarke
(@bobwclarke) reported
@virginmedia As I said, there are no issues reported for my postcode on that page. When I called it said there are issues for my postcode which will be resolved at 9am. Does that mean 9am tomorrow? Or 9am today, which has passed with the problems persisting. If so what do I do next?
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Chris Loe
(@ChrisLoe) reported
@virginmedia another opportunity to demonstrate your ability to fix broadband issues. You do seem to enjoy the practice. WA12.
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Claire
(@Pinkie277) reported
@virginmedia, what is going on in Blackpool FY4? My net (wired & wifi) has been barely working all day. I've done your test, is says is no issue on the line. I talked to someone & they told me there was both no issues & a known issue. Which is it? And when will it be fixed?
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KroniX
(@KroniiiX) reported
@virginmedia It looks like this engineer didn't fix the local issue considering its been every night since then
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Rahul Mohan
(@RahulMo18120397) reported
@Swaziii8 Maybe she just witnessed how bad the virgin media WiFi is :'(
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Carly
(@Carly71340774) reported
@virginmedia How about just sort it out people are paying enough money just sort the WiFi out I am not messing around Ur WiFi has been crap since lock down began over a year ago
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Carly
(@Carly71340774) reported
@virginmedia I have done all of that as well as rebooted the modem countless times the issue lays with Ur crappy broadband
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Gooner
(@TheG0000ner) reported
@virginmedia It's all over the internet that it's down. Our neighbors say it's down, on the status checker is showing as a problem. This has been going on for over a week.
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bruno
(@brunoforretaa) reported
@virginmedia I WANT HELP PLEASE