Virgin Media outages and service status in Great Shelford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Great Shelford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 27, 8:41 PM GMT+1.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Great Shelford, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 6 days ago |
|
Cambridge
|
Internet | 7 days ago |
|
Cambridge
|
Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Katy Edgecombe (@Edgey_katy) reported from Sawston, England@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
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Andrew Maynard (@Andrewocd) reported from Eltisley, England@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Fred Freeman (@redfred911) reported from Newmarket, England@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Ian Cutting (@iancutting77) reported from Newmarket, England@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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Nigel Leaney (@nleaney) reported from Willingham, England@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Petar Kralev (@PetarKralev) reported from Fen Drayton, England@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Nigel Leaney (@nleaney) reported from Willingham, England@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia None of this answers the question of what happens when your service goes down.
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, England@virginmedia To be honest don't give them much chance to say to much.....I ask what the issue is and the phone goes dead
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Amit Puntambekar (@AmitP1992) reported from Fenstanton, England@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@shauny67) reported@QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance
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Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported@virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.
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🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported@virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.
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Hells Bells (@boomhellsbells) reported@virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”
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KASHKA George JOE😎🦋🏴 🇵🇱 🇬🇧 😇🕊 (@Domi18Katz21) reported@ianvogler @virginmedia 💯 🎯 or CLONED but SUSPECT SPAM with Virgin media 🤔 😳 customer numbers & info NOT SECURE & very SLACK DATA breach 😠
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Dave Wright (@DavidPaintdw) reported@virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply
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Mr. Cold (@Javier_Cold_) reported@Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.
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Louie Ells (@louie_elliott22) reported@tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East
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Vicky (@CityVicks) reported@virginmedia Hi @virginmedia it’s happened again, all devices wiped out. Wtf is going on
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MrBazza 🎬 (@MrBazza) reported@virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.