Virgin Media outages and service status in Reach, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reach, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 20, 10:44 AM GMT+1.
- Internet (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reach, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reach, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, and Burwell.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 3 days ago |
|
Cambridge
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Reach, England
Latest outage, problems and issue reports in Reach and nearby locations:
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Nigel Leaney (@nleaney) reported from Willingham, England@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
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Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Matthew James (@LordyGibs) reported from Cambridgeshire, England@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Tom Bowran (@tombowran) reported from Willingham, Englandironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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Matt (@Troff1975) reported from Newmarket, England@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Tom Bowran (@tombowran) reported from Willingham, England@virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Showing on the status page now (along with Cable TV outage)
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alliorton (@alliorton) reported from Milton, England@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Angela Bennett (@anjibennett) reported from Cambridgeshire, England@ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.
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JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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Matty Maltby (@MattyMaltbyX11) reported from Cambridgeshire, England@virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported@ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.
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AdamB® (@OfficialAdamB) reported@mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.
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entrustTMF (@entrustTMF) reported@virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it
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Keith Gill (@KeithGill28) reported@virginmedia @keithapearson It’s not just Keith’s that feel this way it’s the whole country your customer service is up there with Starmer’s job vetting.
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Kevin Nash (@KevinDNash) reported@virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.
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Graham Booth (@laserblue) reported@virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks
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Andrew palmer (@palmer606) reported@virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv
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BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.
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KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you