Virgin Media outages and service status in Reach, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Reach, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 22, 10:46 PM GMT+1.
- Internet (70%)
- Total Blackout (10%)
- Wi-fi (10%)
- TV (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reach, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reach, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 10 hours ago |
|
Cambridge
|
TV | 10 hours ago |
|
Cambridge
|
Internet | 3 days ago |
|
Cambridge
|
Total Blackout | 4 days ago |
|
Cambridge
|
Internet | 6 days ago |
|
Ely
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Virgin Media Issues Reports Near Reach, England
Latest outage, problems and issue reports in Reach and nearby locations:
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia I have a TV, phone and broadband package that I wish to cancel
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JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Just took me to the service checker again
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Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England@virginmedia Again no internet in CB1! Terrible service...
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Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
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cj hubbard (@ir_427) reported from Cambridgeshire, England@virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.
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Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Paul White (@Paul_1966) reported from Dalham, England@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Bertie Bird draws (@Techno_boy_Gili) reported from Cambridgeshire, England@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
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Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England@virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.
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Nigel Leaney (@nleaney) reported from Willingham, England@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported from Dalham, England@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Maddock (@stephenm68) reportedIn the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week
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Dan (@DanJeoryPhoto) reportedAnyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets
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Lee (@LeeDeacy90) reported@virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.
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Craig Sutton (@CraigSu66242369) reported@virginmedia @alexand979677 Customers shouldn't have to compromise. We have all paid for a service which we are currently not getting. It's a disgrace really considering the cost. Maybe time for a change.
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Paul Green (@pgreen83) reported@virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure
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Richard Aldous 🍊 (@RJAldous1) reportedHey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡
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kim 🥀 (@ersaztly) reported@virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!
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davy patterson (@DavySdpatterson) reported@DavidPaintdw @virginmedia They are the worst , best thing ever getting away from them 👎
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bliind (@bliindlol) reportedIs it just me or virgin media is down ? @virginmedia
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Captain Howdy (@colonbarbarian) reported@Dratcliffe1986 @virginmedia @ExeterBub You need to first register the outage through Virgin media itself. I do this everytime there is an outage. Virgin will usually then give you any compensation, if they don't, then report to Ofcom.