Virgin Media outages and service status in Reach, England

Problems in the last 24 hours in Reach, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reach, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	43 minutes ago
Cambridge	Internet	14 hours ago
Cambridge	Total Blackout	3 days ago
Cambridge	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reach, England

Latest outage, problems and issue reports in Reach and nearby locations:

• 
  Munty (@Liam_safe_hands) reported 26 seconds ago from Bar Hill, England

  @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

• 
  Nigel Leaney (@nleaney) reported 2 minutes ago from Willingham, England

  @virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing

• 
  Nigel Leaney (@nleaney) reported 5 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

• 
  Dan Jackson (@danj2k) reported 5 minutes ago from Cambridgeshire, England

  @virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance

• 
  Tom Bowran (@tombowran) reported 7 minutes ago from Willingham, England

  @virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service

• 
  Paul White (@Paul_1966) reported 18 minutes ago from Dalham, England

  @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

• 
  Keir Macintosh (@keir_macintosh) reported 20 minutes ago from Cambridgeshire, England

  @virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.

• 
  Elizabeth Speller (@lizziespeller) reported 26 minutes ago from Cambridgeshire, England

  @virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?

• 
  Munty (@Liam_safe_hands) reported 29 minutes ago from Bar Hill, England

  @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

• 
  Nigel Leaney (@nleaney) reported 32 minutes ago from Willingham, England

  @camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 35 minutes ago from Newmarket, England

  @virginmedia I have a TV, phone and broadband package that I wish to cancel

• 
  Jenacious_D (the D is a Tribute) (@Jenacious_D) reported 37 minutes ago from Cambridgeshire, England

  @virginmedia My internet is down. Rebooting the router hasn’t worked.

• 
  alliorton (@alliorton) reported 38 minutes ago from Milton, England

  @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

• 
  Matthew James (@LordyGibs) reported 39 minutes ago from Cambridgeshire, England

  @virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.

• 
  Aman Coonar (@AmanCoonar) reported 45 minutes ago from Cambridgeshire, England

  @virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke

• 
  Nigel Craft (@CraftyNigel) reported 45 minutes ago from Ely, England

  @Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere

• 
  Martin Jones (@MHartleyJones) reported 51 minutes ago from Cambridgeshire, England

  @virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.

• 
  Gareth Iain (BrewWeasel) (@GarethIain) reported 52 minutes ago from Cambridgeshire, England

  @virginmedia is the hands down the worst broadband provider I’ve ever encountered

• 
  pauline anne jackson (@paulineannejack) reported 53 minutes ago from Ely, England

  Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬

• 
  JayD the Yiddo (@JayDThePlumber) reported 59 minutes ago from Cambridgeshire, England

  @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Devine (@AndyDevineCOYS) reported 4 minutes ago

  Team on the 17th March and have had no response. We are desperate now please @virginmedia get somebody who can help fix this urgently

• 
  Stephen (@Stephen1494712) reported 5 minutes ago

  @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

• 
  PRIVATE (@senoreta) reported 7 minutes ago

  @virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!

• 
  Kathryn Bridgford (@MrsBridgford) reported 8 minutes ago

  @virginmedia what's your average call answering time? Two separate days, had to hang up after an hour. Please help!

• 
  Ollie Hill (@OlHill1) reported 8 minutes ago

  Anyone in or near L4 having problems with virgin media WiFi ?

• 
  IrishMan🇮🇪 (@Irelandsfight) reported 11 minutes ago

  Virgin media just threw Fianna Fail under the bus. Micheál Martin is a world class fool 🏆 but Harris and McEntee got a free pass.

• 
  👾 (@Omersaeela) reported 14 minutes ago

  Hey @virginmedia Its been 2 days my account is locked and not getting any response from support after calling them for hours how can i cancel my services and get new wifi ?

• 
  Adam Kieran Fellows (@fellowska) reported 14 minutes ago

  @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

• 
  Jim Harrigan (@Bloodrave1984) reported 15 minutes ago

  @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperate long enough. This is not good enough service, you customer support is no help either.

• 
  🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported 17 minutes ago

  @virginmedia @Dominiho7 What happens to customers who are unable to visit a Yodel location that is 30 minutes away by car - a disabled customer for example.