Virgin Media

Virgin Media Outage Report in Ely, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ely, Cambridgeshire, England 09/27/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: March.

Loading map, please wait...
City Problem Type Report Time
United KingdomMarch TV
United KingdomMarch E-mail
United KingdomMarch Internet
United KingdomMarch Internet
United KingdomNewmarket Internet
United KingdomMarch Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

  • PaulBryanTV PBTV (@PaulBryanTV) reported from Wimblington, England

    So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Wtf @virginmedia don't reboot my router while I'm in the middle of a game

  • LordyGibs Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.

  • JoeWalla23 joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now

  • harmsy Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, England

    Virgin Media. Two words synonymous with Customer Disservice.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.

  • daryl_dickenson Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    @virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia you are not working again.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂

  • alliorton alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • GarethIain Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England

    @virginmedia is the hands down the worst broadband provider I’ve ever encountered

  • sukishar Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England

    @virginmedia Again no internet in CB1! Terrible service...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pistonitaway Kat (@pistonitaway) reported

    @virginmedia appalled by your service and lack of communication lately particularly after calling twice this week re: my dodgy connection only to be fobbed off.

  • HighSorceryOff Higher Sorcery Officer (@HighSorceryOff) reported

    The nerve of Virgin Media to give me the chance to terminate my contract by March 2nd, because they are putting up the price of my broadband by £3.25/mo from March 1st! Meanwhile Vodafone will just put the price of my contract up once a year without telling me or letting me quit

  • Mark_Davies81 Mark Davies (@Mark_Davies81) reported

    @virginmedia can you please let me know how i can get through to your customer service team. Need to call or chat regarding an incorrect bill

  • huggybearcat Huggybearcat (@huggybearcat) reported

    @frannyb1972 @virginmedia Same with me. Had a WhatsApp chat for 5 hours cos person dealing with multiple customers and said "system problems". Phones saying call tomorrow. Had enough.

  • PaulTay43772850 Paul Taylor (@PaulTay43772850) reported

    @virginmedia yet again customer service is atrocious. Been on hold 6 times in 2 days, each time for 30 mins plus and then get cut off as soon as I'm put through. Why can't you just talk to someone and get your problems resolved!

  • AmitMahay1 Amit Mahay (@AmitMahay1) reported

    @virginmedia Okay and my issue????

  • TrishTheHat T M (@TrishTheHat) reported

    @virginmedia Before I do that how will this help with the laptop outlook account outgoing emails?

  • amortgagenow A Mortgage Now (@amortgagenow) reported

    @virginmedia do we have broadband issues in TW12?

  • Vivsnewtwits Vivi H (@Vivsnewtwits) reported

    I can cancel by calling a call centre I cannot get through to - or in writing. Even though you can send my bill via email, oddly I cannot cancel via email. Double standards @virginmedia Surely if you have an email address attached to my account, I can email you to cancel?

  • GH12117243634 GH121 (@GH12117243634) reported

    @virginmedia @AdilConsultant How did you get the WhatsApp number please? I need to call to cancel but keep being cut off. I can’t cope with listening to Ed Sheeran on repeat for an hour again.