Virgin Media Outage Report in Ely, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Chatteris, Ely and March.
| City | Problem Type | Report Time |
|---|---|---|
 Chatteris |
Wi-fi | |
| Ely |
TV | |
| March |
Internet | |
| March |
Internet | |
| March |
Internet | |
| March |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CJ 🏴
(@Ind3pendent7) reported
@virginmedia It’s WiFi it kicks off the devices even though tech the router is still operating, get no network signal for up to 2mins then it’s back on again. Happens far too regularly around 6 times a day. The network also loses speed and slows down affecting my average handling time for…
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Erin davis
(@Erindav58339011) reported
@virginmedia I've been told a manager will contact me about my complaint. My concern now is that if that call happens after tomorrow, virgin will use that again me to tell me I am outside of the 25/02 and I have to pay the disconnection fee
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welshyboy ✌
(@welshybow) reported
@virginmedia How many wired devices do you think there is in a household now ? 🤬most devices are wireless now to save you walking about your house with 100 of meters of Ethernet cable ffs , your hub is crap 💩, get it fixed
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Paul Halford
(@pauljhalford) reported
@virginmedia How do I report my broadband is down to get the derisory compensation, please? Need to know right number.
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Kaffs
(@kathygale) reported
Hey @virginmedia Looking to scale down my package and have held on for 40 minutes while they check what they can do... they have now said they'll call back once they know they can provide my with a service that's £18 more expensive. I queried and she hung up.
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Tanya Baker
(@TanyaBa82994392) reported
@virginmedia hi, my bill just went up £20 despite me changing my plan. I had to cancel the direct debit because I knew I did not agree to paying £44 a month.
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Andrew
(@DrPyser) reported
Why is it that WiFi calling just doesn’t work *unless* you have at least a little bit of Virgin mobile signal? Kind of defeats the object - and don’t tell me I’m doing something wrong or haven’t set something up properly, it’s your end lads @virginmedia
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Geeta Hirani
(@HirGeets) reported
@virginmedia As I told the virgin media that I can't call as am abroad. I have been told from my previous web chat that Virgin is happy to help via webchat. As a customer I should have options to talk with all the options. My current contract is still running.
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Small Ejector
(@SmallEjector) reported
@WatfordJC @virginmedia You have my sympathy John. I managed to cancel my contract before install today having been lured in by the 1gb speeds then having the soul destroying experience of having to try and orchestrate my own install including street pull through. The worst coming I’ve ever engaged with
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Joel Rabinowitz
(@joel_archie) reported
@virginmedia Around 24 hours since installation. It has only had a yellow light in that time, not sure what the issue is.