Virgin Media Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: March and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Chatteris |
||
| March |
Phone | |
| Newmarket |
Wi-fi | |
| March |
Internet | |
| Newmarket |
Internet | |
| March |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Alex
(@blangry) reported
from
Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
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Michelle D Harris - Social Media
(@michelledh) reported
from
Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
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Daniel Quinn
(@danielagquinn) reported
from
Cambridgeshire, England
@virginmedia Every few months, I'm called by someone from Virgin "just calling to inform me of some new offers available to me as a special customer" etc. I've tried being polite I've tried being stern Now I just have to hang up on them Just stop already. If I want something, I'll call you.
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia I will do 👍🏽 I'm an idiot for leaving in the first place 😂
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Breckland Orchard
(@breckland) reported
from
Cambridgeshire, England
@virginmedia 30 mins on hold for your customer service.....
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia No issues. I’ve restarted the router a few times and nothing
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Il Molino UK
(@IlMolinoUK) reported
from
Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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🏴Angus🏴
(@DrWonkenstein) reported
from
Burwell, England
@virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
So happy to be connected back with @virginmedia! Never again am I going to switch to another provider, as all they do is give you empty promises! Thanks for having me back #VirginMedia
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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C_Newman2010
(@c_newman2010) reported
@J1M_MARSHA11 @virginmedia I was on M500 all was good, they upgraded me no charge to M600 now wi-fi is totally unstable Hub 3 not good for M600 unless on router mode.
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Mr_Mally
(@MrMally15) reported
@virginmedia hello... for the past 4 months the Internet goes out.... everyday between 5am and 6am and 5pm and 6pm.. now this is not a fault because its not random... I pay alot of money each month and I expect a better service
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Kev C
(@Kevin__Courtney) reported
@virginmedia Still crap speeds the last few days, used to be great #VirginMediaSale
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Regina Behan
(@ReggieRB) reported
@virginmedia It keeps saying that my postcode isn't valid. It's been down all day
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sarah smith
(@sehsmiffy) reported
from
Richmond, England
Dont waste your money , they even gave us a booster so the wifi reaches upstairs ... does it bollocks !!! Biggest pile of **** is virgin media !!! #VirginMediaSale
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Simon Gilbert
(@TheMelonGeneral) reported
@virginmedia No good. Comes up with a message “oops, Our Bad” like you’re done kind of American teen drama. Still going call up and talk to someone who might be able to walk me through it.
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leo Palazzo
(@diesel454) reported
@virginmedia hi guys, my service is stating that there are network issues but no resolution...can you offer some additional info..?
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Gary Brian Smith
(@MrGarySmith) reported
@virginmedia Except when they give you a lesser speed than you’re paying for confirm that in writing saying you can leave when you want to... but forget to offer a rebate on the money you’ve paid for a lesser service tantamount to fraud, charging for a service you are not receiving?
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Barbara
(@Alwaysblue888) reported
@virginmedia Wouldn't have you if you did it for free, Had your service once and it was totally awful
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Julian King
(@JulianKing_23) reported
@virginmedia Been a Virgin customer for 20 years. Moved home in Nov to an area where they can’t operate so forced to use another supplier. All other utilities, council etc gave us rebates when we moved. But not Virgin. Still insisting on a £220 early canx fee.