Virgin Media Outage Report in Ely, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Michelle D Harris - Social Media
(@michelledh) reported
from
Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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Il Molino UK
(@IlMolinoUK) reported
from
Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
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Alex
(@blangry) reported
from
Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
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🏴Angus🏴
(@DrWonkenstein) reported
from
Burwell, England
@virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia No issues. I’ve restarted the router a few times and nothing
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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THIAGOAT 👑🏳️🌈
(@6THIAGOAT6) reported
Why do I need to pay a fee for a booster if your internet isnt working properly in certain areas of my house @virginmedia ? Plus I cant even order one as you have stopped taking applications 🤔 your service is actually awful.
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Hannah McLachlan
(@Angel_McLachlan) reported
@virginmedia Whenever I go to change the volume on my TV with my TiVo remote it only turns it down/up a few bars, then blinks red twice, then lets me continue sorting the volume. I’ve swapped round the batteries and it had fresh ones put in not long ago. How do I fix this?
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Khadija Alshurafa
(@KHOGirl) reported
@azs_7mood @virginmedia You can cancel using the online link.
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dtotheb
(@dtotheb_) reported
@virginmedia Internet has suddenly gone off this morning. Are there any issues in the area? Day off now in limbo as can't do anything I need to
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Khadija Alshurafa
(@KHOGirl) reported
@azs_7mood @virginmedia You can cancel from the online link by the way
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Cope
(@CopeNLuu) reported
@virginmedia still no wireless or broadband since 12:00am on the 13th, and the service check app says there is nothing wrong, tried resetting router multiple times, still nothing
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NIDHI MADHU
(@nidhimadhu) reported
@virginmedia This is so unprofessional of you to keep us waiting for the internet connection. We did received the modem one week back and explained our situation too. If there is some kinda issue, why is not shown in the website. I am loosing patience.
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Missclaretnblue
(@missclaretnblue) reported
@virginmedia No thanks. Instead I will be monitoring your poor continuous service & then applying my rights to exit my contract from you penalty free.
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Jonathan Pipe
(@pipey59) reported
@virginmedia no apps working or on demand and catchup not working in po16 area ! C501 error code ! Presume theres a prob in the area even though vm checker on my vm says all ok !
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The Minimal Life
(@Siroiz1) reported
Anyone else’s @virginmedia Wifi been down for almost a week now... I may get fired, Your bio is a lie! 🙄